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Out of the Hourglass

Nolan Consulting Group

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Out of the Hourglass, presented by Nolan Consulting Group, is here to help Small Business Owners and Contractors alike visualize their goals, develop their team & build sustainable growth. You'll hear from our panel of NCG Coaches on a variety of topics, guest speakers from top industry resources, Business Owners sharing best practices and a focus on strategies across sales, marketing, business planning, human resources and more. We're here to take you "out of the hourglass" and reach YOUR S ...
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Homeowners Be Aware

George Siegal

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Your home represents your most significant investment, and we're here to equip you with everything you need for successful homeownership. Whether you're a seasoned homeowner or this is your first purchase, "Homeowners Be Aware" will help you navigate the unpredictable world of homeownership. Host George Siegal is a homeowner and documentary filmmaker with over 40 years of expertise. George's profound passion for homes and extensive knowledge make him the ideal companion as you navigate the t ...
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show series
 
In a low-unemployment economy, recruiting and retaining the best talent is a continuous effort. You need a powerful competitive advantage — one that’s nearly impossible for anyone else to copy. It’s your company culture. In this episode, Steve Anderson tells Victoria and Mark why that is, and how you can develop a successful culture — or turn aroun…
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Implementing robust safety practices creates a powerful dual advantage—protecting your most valuable asset, your people, while simultaneously driving business growth and opportunity. Paul Cook and Darren Lottes of Painters USA and pioneers of Safety within the Summit group, share field-tested insights on transforming safety from a compliance burden…
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We are all so busy running our businesses that we often don’t realize that there are other potential revenue-generating investments that align with our present and future business needs. Chris Landis thinks you should consider helping businesses that lease their office space as an added revenue stream. In this episode, Victoria, Mark and Chris talk…
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In this episode, Colin Nolan shares the importance of transforming objections into opportunities by mastering the art of uncovering customer pain. Discover why the most successful objection handling happens during discovery, not at the end of the sales process, and learn practical techniques to leverage emotional buying motives when facing resistan…
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Is your company struggling to attract top-tier employees? Joining us today on PowerTips Unscripted is Erin Longmoon, the founder of Zephyr Connect. Erin will share some valuable insights into how to hire people who align with your company’s culture. She will discuss the strategies and tactics that have played a pivotal role in Zephyr’s 98% placemen…
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Brian Nolan, Co-founder and President of Nolan Consulting Group, and Business Coach Sydney Bates discuss the rollout of the NEW Hourglass Scorecard, a dynamic assessment tool for trades businesses focused on building value and growth. They explain how this updated version of the Business Systems Checklist helps identify a company's current status a…
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This week, President Kumara Jayasuriya has served as Southwest Minnesota State University’s president for six years, starting in 2019. We discussed his successes at SMSU with him and what he will miss most. He will retire after the 2025 spring commencement. President Jayasuriya will be greatly missed here on campus as he helped grow SMSU during his…
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While Cost Plus Remodeling isn’t for everyone, it can be an enjoyable and profitable way of doing business. If it is done well, it can be very rewarding and reduce the uncertainty of a market. Guest David Crane joins this episode to share why cost plus remodeling has proven to be successful for his business and his clients, and why remodelers shoul…
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Ever wonder how to find a financial advisor who really 'gets' your business? Join us as we chat with Michael Pallozzi of HFM Investment Advisors about navigating the financial advisory landscape as a small business owner. Michael shares his practical wisdom on why the right advisor should understand both your business and personal goals, how to spo…
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“The high cost of replacing employees means it’s important to find ways to retain the best performers, and studies show that transparency from the top can be a solution, boosting employee engagement and motivation. One way to achieve that transparency is to show employees the company’s numbers and teach them the business. Why not get them in the sa…
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This week, we have Alyssa Miessner, Assistant Director of Development, on to talk about the Fourth Annual M4L Day of Giving. The event is to call upon the Mustang Family to support current Mustangs in a variety of different ways! There are timed challenges, matching goals, and so many other opportunities to support SMSU!…
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Sarah Adkins, owner of Big Shark Marketing, discusses the evolution of digital marketing strategies, emphasizing the importance of adapting to AI-powered search and creating high-quality, authoritative content. She highlights the challenges businesses face in keeping up with marketing trends and offers advice on optimizing websites, utilizing AI to…
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This week, the first STEM Symposium will be taking place on campus, featuring keynote speaker Dr. Trachette Jackson, Associate Vice President for Research, DEI Initiatives, and University Diversity and Social Transformation at the University of Michigan in Ann Arbor. The topic of her keynote is “Mobilizing Mathematics”.…
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In this episode, guest Alan Hanbury of Hanbury Builders Inc. discusses three common areas where remodeling contractors are underperforming because they believe their gut rather than facts. Alan also talks about referral marketing, the effects of job costing done half-heartedly, and hiring when taking net profitability into account. Alan is presiden…
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The Natural History Museum is located in the Science and Math building on SMSU's campus. The Museum recently underwent a facelift with the help of both Katie and Alyssa, who gathered funding and helped see the completion of the new Natural History Museum. The Museum has many more interactive spaces and engaging displays that you won't be able to ke…
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Crisis planning should be non-negotiable for every business owner, regardless of age or company size. On today’s episode with Brian Nolan we discuss why having a comprehensive crisis plan isn't just about preparing for worst-case scenarios, but a strategic tool that protects your business, provides peace of mind, and ensures your team (and family) …
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The English department puts on the creative writing series to showcase what students can do once they earn their degree at SMSU. Nick Northrup, aka Crowfather, is this year’s featured guest. Nick and Jesse go over how SMSU can help students make a career with a creative writing degree, along with Nick’s journey at SMSU and how his experiences here …
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This week we get a preview of this spring's Theatre performance, “SHOUT The MOD Musical”. Sheila and Olivia go through the process of what it takes to get a musical up and running, talking about everything from costumes to stage direction and choreography!By Southwest Minnesota State University
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Online reviews can be the “Lifeblood” of any remodeling company’s business and marketing strategy and in Episode 9, Victoria and Mark speak with Bryan Sebring a very successful remodeler who has mastered the art of collecting online reviews from his satisfied clients. Bryan is the Owner of Sebring Design Build in Naperville, IL and has quickly beco…
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Whether it be a tough conversation you need to have with an employee or need to de-escalate an issue or job gone awry with a customer, we are unlocking the tools to better prepare ourselves for the dynamic of crucial conversations. With a passion for this topic, NCG Sr. Business Coach Colin is here to share key points from “Crucial Conversations: T…
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To many remodelers, a project works like a relay race, depending on good handoffs of the baton. The sales-to production-handoff is critical, and if you drop the baton, the race is over. But there are ways to make it less of a hard handoff and more of a continuum, says Bruce Case. Bruce joins Victoria and Mark to explain how to break down the barrie…
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Discover the importance of Plan B Budgeting with Kathryn Freeman, Senior Business Coach and Director of Operations, as we transition from Q1 to Q2. Learn why financial contingency planning is essential in today's market conditions and how having alternative budget scenarios ready can help business owners navigate uncertainty with confidence and be …
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It’s not about the money, rather the feelings the money can bring. In this episode, Jay Wheeler dives into the psychology of financial management and investing in order to provide listeners with the potential reasons behind the way they may manage money. Whether it’s business or personal finances, Jay describes how to better manage your behavior su…
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For many businesses who experience the swing of seasonality, the wheels of the busy season are quickly starting to roll and it’s a great time to ensure your production team is prepared to lead effectively. We released an episode focusing on Job Site Leadership as a workshop preview back in December 2023 for one of our upcoming programs at the time.…
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Marketing is getting more complicated, and search engine optimization can seem like voodoo or black magic. The SEO landscape is always changing, as Google adjusts its algorithms every day. The goal remains the same, though — growing your organic traffic online to rank higher in the search listings, so you get found by the people who will become you…
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This week, we walk through the different concerts that will be put on with Dr. Daniel Rieppel and the Music Department as a whole! We also go over some work that Dr. Rieppel has been working on with the Bill Holmes DocumentaryBy Southwest Minnesota State University
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In this episode, we sit down with Dan Brady, owner of Dan Brady Painting and Adventure North Vacation Rentals, to explore his journey from CEO of Painting business to real estate investor. Dan shares how he built a thriving short-term rental business generating seven figures in annual revenue while maintaining his successful painting company in Nor…
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Most work requires more than one person to get it done. Effective communication is essential to the enterprise. Everyone has to learn the skills to communicate effectively. One key is concentrating on what brings you success — in work, with your spouse or partner, and in the rest of your life. Build on that. In […] The post The Art of Effective Com…
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This impactful conversation with Eric Tilghman, CEO of Tilghman Builders, walks us through his transformative journey over the last 10 years of becoming more intentional, goal-driven and embracing "the ideal day" concept that revolutionized his leadership approach. Eric offers practical insights on how this mindset shift has enhanced both his leade…
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Nolan Consulting Group Co-Founder & President, Brian Nolan, explores the multifaceted dimensions of effective leadership - How do YOU show up as a Leader? Brian breaks down how leaders can better understand their personal leadership style through strengths identification, Working Genius assessments, DISC profiles, adapting to team needs and underst…
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We have covered the dangers of stress and anxiety for you and your business a few times; most recently on Episode 108, where we touch on ways to battle and reduce it, including mindful meditation. To explore this topic further, Victoria and Mark welcome Peter Feinmann, President of Feinmann, Inc, a design build company in Lexington, MA, just […] Th…
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Adaptability and leadership in times of crisis—whether personal or business-related—are essential skills for any business owner. In 2018, Jef and Monica Forward were coming off their best year yet and gearing up for an even stronger 2019. Everything was on track—until life threw them an unimaginable challenge. Two key team members were diagnosed wi…
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In this episode, our three guests - Brian Nolan, Sydney Bates & Maureen Richard - explore how principles from Will Guidara’s "Unreasonable Hospitality" can transform workplace culture beyond the restaurant industry. They discuss the critical distinction between basic service and genuine hospitality, emphasizing the importance of hiring for cultural…
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As companies experience growth, there are tipping points where changes need to be made. One of those points is when you realize you need additional management for the organization. Many remodelers are considering adding a General Manager, but are unsure how it will work in practice. The Cleary Company of Columbus, OH, reached this tipping point […]…
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This week, Housing sign-up has opened for on-campus residents starting on the 25th with Juniors and moving down through future students. Jerry goes over everything students need to know and may have questions about when it comes to living on campus and how many opportunities students have to save money while living on campus through the opt-on adva…
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Brandon Pierpont, Founder & CEO of Painter Marketing Pros and recipient of the PCA’s 2025 Industry Partner of the Year award, reveals game-changing strategies for painting contractors, including the critical role of Google Business Profile and Local Service Ads. Learn valuable tips about building a sustainable marketing blueprint, understanding ROI…
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Today we are jumping back in time to the beginnings of the PowerTips Podcast. For the past 20 years, Tim has worked with remodeling companies, large and small, to help improve profits by creating smooth, efficient production systems. As a Senior Consultant and “Master of Production” for Remodelers Advantage, Tim’s field and business ownership exper…
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What does it actually mean to get OUT of the hourglass? It’s a phrase we speak to often here at Nolan Consulting Group and a core part of our mission statement. We released an episode on this topic back in July 2022 and its relevancy today remains at the forefront of conversations we continue to have with new clients and existing as they grow their…
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This week, SMSU has brought back one of our alumni, Cassie Williams ‘07/’16, for a poetry reading on Tuesday, February 18, 2025, at 6:30 in the Whipple Gallery on campus! Cassie’s writing covers all aspects of her life, from her work advocating for marginalized groups to her life as a woman of color and mother to five children. Michele spoke about …
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This week, Broadcasting & Digital Media Majors Seely Stockmoe and Landon Kruse join the show to highlight the Mustang Blueprint Podcast, a student-run podcast highlighting self-improvement, college life, and entrepreneurial opportunities in the local area! Seely and Landon talk about how the podcast came to be, along with their involvement and pass…
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In this episode of PowerTips Unscripted, host Victoria Downing chats with Jessica Lipson, Vice President of People and Culture at JBL Consulting, about building strong leadership within your remodeling business. Jessica, who brings over 20 years of HR experience, shares her insights on identifying high-potential leaders, developing effective mentor…
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Jim Bradley, Business Coach at Nolan Consulting Group opens up about his ongoing love of learning, including what pushed him to go after his doctorate in business. Molly and Jim share insights about different learning approaches and discuss how to effectively balance theoretical knowledge with practical application - we know both are critical for s…
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This Saturday is Tropical Night, and activities are happening all day. Athletics will start the day with their hall of honor event at 10:30 a.m. The Alumni Association will host a social event in the RA Facility starting at 3:30 p.m. and continuing through the basketball games. Anyone is welcome to enjoy the Mustang Ale! The Women's game begins at …
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The Ag Bowl Scholarship Invites over 1,500 high school students from across multiple different states in the Midwest, including Wisconsin! The students start the day off bright and early with an introduction to the university in the RA facility and spend the entire day competing in a wide range of FFA competitions! In addition to their competitions…
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In this episode of PowerTips Unscripted, host Victoria Downing interviews Robert Gurinowitsch who shares insights on incorporating state-funded projects into a remodeler’s revenue stream. Robert explains how these opportunities can be lucrative but require navigating government regulations and compliance. Robert Gurinowitsch is the regional program…
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Join us as we dive deep into the crucial distinction between Accounting and strategic financial management with Senior Business Coach, Kathryn Freeman. Discover why looking at your business finances purely through an accounting lens might be holding you back, and learn how to adopt a more strategic approach that goes beyond tax compliance and histo…
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Most remodelers start as the sole salesperson for their companies. Stepping out of that role is arguably one of the hardest things you can do — but you have to if you’re going to grow your company. Hiring, training, and managing a sales team is a challenge. Normandy Design Build Remodeling has a sales staff of […] The post Building a Remodeling Sal…
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There are five stages of company growth, according to Judith Miller, one of our consultants and facilitators. Transitioning from Stage 3 to Stage 4 is one of the more complex. It takes a substantial shift in the owner’s responsibilities and skill sets. It can result in a much higher job satisfaction level, financial return, and […] The post Growing…
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