Best Rackspace Podcasts (2025)

1
Why Domain-Specific AI Beats General Purpose Models in Financial Services - with Jim Palmer of Dialpad 26:44

3d ago26:44

26:44

Jim Palmer, Chief AI Officer at Dialpad, returns to the ‘AI in Financial Services’ podcast to discuss the next evolution in enterprise AI: agentic systems. These autonomous tools promise dramatic changes to how work is done, but only if grounded in real-world applications and use cases. Throughout the episode, Jim outlines how domain-specific data,…

1
Transforming Customer Experience with AI-Enhanced Contact Centers - with Jim Palmer of Dialpad 25:44

17d ago25:44

25:44

Today’s guest is Jim Palmer, Chief AI Officer at Dialpad. Dialpad is an AI-powered communication platform offering unified calling, messaging, video conferencing, and customer support. It helps businesses improve team collaboration and productivity through scalable, efficient communication solutions. In this episode, Jim Palmer joins Emerj Managing…

1
Lessons from Retail and Healthcare for Financial Services CX Leaders - with Jessica Saperstein at Church Mutual 19:31

1M ago19:31

19:31

Today’s guest is Jessica Saperstein, Former CXO and CMO, Strategic Advisor, and Corporate Board Member at Church Mutual. Church Mutual is a leading provider of specialized insurance solutions for religious organizations, educational institutions, senior living communities, and nonprofit organizations. Jessica joins us on today’s program to explore …

1
Navigating AI-Driven Digital Transformation in Banking - with Arpit Sarin of Regions Bank 25:09

2M ago25:09

25:09

Today’s guest is Arpit Sarin, Vice President of Digital at Regions Bank. Arpit joins us to share insights into the evolving role of AI and data in financial services. Our discussion covers the challenges banks face in adopting AI-driven solutions and scaling them across diverse customer bases and how AI is transforming personalization, customer eng…

1
The Rise of Generative AI-Enabled Financial Crime - with Sophia Qureshi of Provenir 26:40

2M ago26:40

26:40

Today’s guest is Sophia Qureshi, VP of Product Management for Fraud Solutions at Provenir. Provenir is a fintech company whose AI decisioning platform helps clients manage credit risk, prevent fraud, and stay compliant across the customer lifecycle. Sophia joins the podcast to discuss the evolving threat landscape and how AI is changing the balance…

1
Use Cases in AI-Driven Personal Insurance - with Matt Marolda of Acrisure 19:06

3M ago19:06

19:06

Today’s guest is Matt Marolda, Chief Innovation Officer at Acrisure. Acrisure is a global insurance broker and fintech financial services provider. Matt returns to the program this week to explore the impact of AI on industry practices, from streamlining workflows to automating customer interactions and enhancing decision-making with predictive ana…

1
The Role of AI in Insurance Efficiency and Customer Engagement - with Matt Marolda of Acrisure 23:25

3M ago23:25

23:25

Today’s guest is Matt Marolda, Chief Innovation Officer at Acrisure. Acrisure is a global insurance broker and fintech financial services provider. Matt joins us on today’s program to explore how AI is revolutionizing personal insurance and home refinancing. In the process, Matt shares insights into the current trends and challenges facing insuranc…

1
Episode 38 | John Engates | Field CTO @ Weaviate | Former CTO @ Rackspace 1:18:32

3M ago1:18:32

1:18:32

Episode #38 of "Can I get that software in blue?", a podcast by and for people engaged in technology sales. If you are in the technology presales, solution architecture, sales, support or professional services career paths then this show is for you! Today Chad and Steve are talking with John Engates, Field CTO at Cloudflare and formerly the CTO and…

1
Episode 37 | Bob van Luijt | CEO @ Weaviate 1:34:59

3M ago1:34:59

1:34:59

Episode #37 of "Can I get that software in blue?", a podcast by and for people engaged in technology sales. If you are in the technology presales, solution architecture, sales, support or professional services career paths then this show is for you! Today Chad is talking with Bob van Luijt, Founder and CEO at Weaviate, the premiere Open Source Vect…

1
Use Cases Driving Personal Banking Transformation with AI - with Edward Maslaveckas of Bud Financial 16:26

4M ago16:26

16:26

Today’s guest is Edward Maslaveckas, CEO and Co-founder of Bud Financial. Bud provides transactional lending analysis and advanced AI solutions for power affordability and credit lifecycle management. Edward returns to the program to talk about use cases across financial services that are going to transform the personal banking space, from back-off…

1
Transforming Personal Banking with AI - with Edward Maslaveckas of Bud Financial 23:08

4M ago23:08

23:08

Today’s guest is Edward Maslaveckas, CEO and Co-founder of Bud Financial. Bud provides transactional lending analysis and advanced AI solutions for power affordability and credit lifecycle management. Edward joins us on today’s program to talk about the biggest challenges in driving personal banking experiences, and what the landscape between legac…

1
Driving AI Growth in Financial Services - with Nirmal Ranganathan of Rackspace 21:38

4M ago21:38

21:38

Today’s guest is Nirmal Ranganathan, Vice President of Engineering and AI at Rackspace Technology. Rackspace, headquartered in San Antonio, Texas, is a global cloud computing company with additional offices across North America, Europe, Asia, and Australia. It operates data centers in key locations including Amsterdam, London, Frankfurt, Hong Kong,…

1
Hiring in AI for Financial Services - with Nirmal Ranganathan of Rackspace 23:05

5M ago23:05

23:05

Navigating the complex world of AI hiring in financial services is no easy feat. In this debut episode, Nirmal Ranganathan, Vice President of Engineering and AI at Rackspace Technology, joins host Matthew DeMello to explore the unique challenges financial services enterprises face when integrating AI talent. With the sector still in its early adopt…

1
Point of Sale and Point of Need Use Cases in Financial Services - with Kit Cox of Enate 25:10

5M ago25:10

25:10

Today’s guest is Enate Founder and CTO, Kit Cox. Enate makes a comprehensive AI-enhanced business orchestration platform to empower organizations to deliver exceptional services with precision and efficiency. Kit returns to the program to discuss specific use cases that showcase the potential of AI in enhancing customer interactions at critical poi…

1
Commodity and High-End Financial Services Customer Relationships - with Kit Cox of Enate 27:55

6M ago27:55

27:55

Today’s guest is Enate Founder and CTO Kit Cox. Enate makes a comprehensive AI-enhanced business orchestration platform to empower organizations to deliver exceptional services with precision and efficiency. Kit joins us on the program today to unpack the biggest challenges and opportunities in customer relationship management for financial service…

1
Driving Inclusivity in Financial Services - with Kelly Uphoff of Tala 12:09

6M ago12:09

12:09

Today’s guest is Kelly Uphoff, Vice President of Data Science at Tala. Tala is a fintech company that develops an app that lets users bridge digital and cash ecosystems seamlessly to manage their finances. Kelly returns to the program to explore how to drive inclusive leadership in fintech. Pulling from examples at Tala, a company that has built a …

1
Driving Financial Inclusion with AI - with Kelly Uphoff of Tala 17:31

7M ago17:31

17:31

Today’s guest is Kelly Uphoff, Vice President of Data Science at Tala. Tala is a fintech company that develops an app that lets users bridge digital and cash ecosystems seamlessly to manage their finances. Kelly joins Emerj Senior Editor Matthew DeMello on today’s show to discuss how AI and machine learning are driving financial inclusion for under…

1
Autonomous Finance and Personalization in Credit Workflows – with Supriya Gupta of Credit Karma 15:15

7M ago15:15

15:15

Today’s guest is Supriya Gupta, General Manager and Vice President of Product at Credit Karma. Credit Karma is a multinational personal finance brand under Intuit that makes products free to consumers and helps them find lenders. Supriya returns to this podcast, straight from her appearance on the AI in Business podcast, to explore the evolving rol…

1
Deploying AI in B2B Spaces - with David Thompson of American Express Global Business Travel 14:33

8M ago14:33

14:33

Today’s guest is David Thompson, Chief Technology Officer at American Express Global Business Travel. American Express Global Business Travel – better known as Amex GBT and officially known as Global Business Travel Group, Inc. – is a multinational travel management company based in New York City. Employing 18,000 people across over 140 countries, …

1
AI Use Cases in Risk Management for Financial Services - with Swami Jayaraman of Iron Mountain 17:33

8M ago17:33

17:33

Today's guest is Swami Jayaraman, Senior Vice President and Chief Enterprise Architect at Iron Mountain. Iron Mountain is a publicly traded global leader in storage and information management services trusted by over 240,000 organizations worldwide, including 90% of the Fortune 1000 for over 70 years. Swami returns to the program to talk about use …

1
Episode 36 | Jeff "Yosh" Yoshimura | CMO @ Snyk / Elastic 1:36:47

8M ago1:36:47

1:36:47

Episode #36 of "Can I get that software in blue?", a podcast by and for people engaged in technology sales. If you are in the technology presales, solution architecture, sales, support or professional services career paths then this show is for you!Today we're talking with Jeff Yoshimura, or "Yosh" as his friends and colleagues know him. When it co…

1
Managing Risk in Financial Services with AI - with Swami Jayaraman of Iron Mountain 26:03

9M ago26:03

26:03

Today's guest is Swami Jayaraman, Senior Vice President and Chief Enterprise Architect at Iron Mountain. Iron Mountain is a publicly traded global leader in storage and information management services trusted by over 240,000 organizations worldwide, including 90% of the Fortune 1000. Swami joins us on today's show to talk about risk management chal…

1
Driving Digital Transformation in Financial Services - with German Soto-Sanchez of Broadridge 18:02

9M ago18:02

18:02

Today’s guest is German Soto-Sanchez, Chief Product and Strategy Officer at Broadridge Financial Solutions. Broadridge is an S&P 500 global fintech leader with $6 billion in revenue and ranked #3 in the 2023 IDC FinTech Rankings Top 100. The firm manages trades, supporting communications reaching 75% of North American households and shareholder vot…

1
Essentials for Leveling-Up Strategy with AI - with German Soto-Sanchez of Broadridge 19:43

10M ago19:43

19:43

Today’s guest is German Soto-Sanchez, Chief Product and Strategy Officer at Broadridge Financial Solutions. Broadridge is an S&P 500 global fintech leader with $6 billion in revenue and ranked #3 in the 2023 IDC FinTech Rankings Top 100. The firm manages trades, supporting communications reaching 75% of North American households and shareholder vot…

1
Small Business Challenges Through the Lens of Financial Data - with Prasanna Dhore of Fiserv 21:56

10M ago21:56

21:56

Today’s guest is Prasanna Dhore, Chief Data Officer at Fiserv and President of Data Commerce Solutions. Prasanna returns to the Emerj podcast platform, following his appearance earlier this month on the ‘AI in Business’ podcast, to talk about findings from the latest edition of Fiserv’s Small Business Index, derived from point-of-sale transaction d…

1
Driving AI and ML Investment in Financial Services - with Craig Mackereth of Rimini Street 16:59

11M ago16:59

16:59

Today’s guest is Craig Mackereth, Executive Vice President of Global Service Delivery at Rimini Street. Rimini Street is a publicly traded company specializing in third-party support for mission-critical systems at financial services organizations and beyond. Craig returns to the program today to discuss the best strategies for driving AI and ML in…

1
Episode 154: From Code to Conscience: Crafting Responsible AI Solutions 39:58

11M ago39:58

39:58

This episode of Cloud Talk focuses on creating responsible AI solutions, featuring a panel of experts including Nirmal Ranganathan, Ram Viswanathan, and Joanne Flack, a legal advisor. The discussion covers Rackspace's approach to responsible AI, defined by three key elements: symbiotic (AI as a co-worker), sustainable (accessible and environmentall…

1
How AI Looks in the Portfolio - with Manish Goyal of Berkshire Partners 15:05

11M ago15:05

15:05

Today’s guest is Manish Goyal, Operating Partner at Berkshire Partners. Berkshire Partners is a Boston-based private equity firm with substantial experience and investments in consumer products and retail, business services, communications, industrials, and healthcare sectors. Manish returns to the show today to tell us what AI is looking like from…

1
Power and Responsibility of Large Language Models | Safety & Ethics | OpenAI Model Spec + RLHF | Anthropic Constitutional AI | Episode 27 16:38

11M ago16:38

16:38

With great power comes great responsibility. How do Open AI, Anthropic, and Meta implement safety and ethics? As large language models (LLMs) get larger, the potential for using them for nefarious purposes looms larger as well. Anthropic uses Constitutional AI, while OpenAI uses a model spec, combined with RLHF (Reinforcement Learning from Human Fe…

1
Open Source AI Part 2 | Meta Llama | Mistral | How open is open source? | Episode 26 13:28

11M ago13:28

13:28

So what are notable Open Source Large Language models? In this episode, I cover Open Source models from Meta the parent company of Facebook, a French AI company called Mistral currently valued at $2B dollars, in addition to Microsoft and Apple. Not all Open Source models are equally open, so I’ll go into restrictions you’ll want to know before usin…

1
Episode 35 | Dr. Santona Tuli, Head of Data @ Upsolver | Unified Theory of Batch and Streaming Data 58:24

11M ago58:24

58:24

Episode #35 of "Can I get that software in blue?", a podcast by and for people engaged in technology sales. If you are in the technology presales, solution architecture, sales, support or professional services career paths then this show is for you!Dr. Santona Tuli started her career as a physics researcher at CERN where she analyzed what happens w…

1
Data Governance in the Age of GenAI for Financial Services - with Andrew Beddoes of Provenir 16:17

11M ago16:17

16:17

Today’s guest is Andrew Beddoes, Business Consultant at Provenir. Provenir is a software company that develops an AI-powered credit risk decisioning platform. Andrew joins us on today’s show to talk about leveraging data and generative AI to find insights into consumer behavior data surrounding collections workflows. Throughout the episode, Andrew …

1
Open Source AI Part 1: Why is it important? | Which is more dangerous for humanity: Open Source or Closed Source AI? | Episode 25 16:29

11M ago16:29

16:29

Why should you consider using an open source Large Language Model, and why are these models crucial to the generative AI ecosystem? In this episode, we'll explore why enterprises and entrepreneurs are turning to open source LLMs like Meta's Llama for their cost-effectiveness, control, privacy, and security benefits. We'll also tackle the hot topic …

1
Anthropic's Claude chatbot | Benchmarking LLMs | LMSYS Leaderboard | Episode 24 10:35

12M ago10:35

10:35

In this solo episode, we go beyond Google's Gemini and OpenAI's ChatGPT to take a look at Anthropic, a startup that made headlines after securing a $4 billion investment from Amazon. We'll also dive into the importance of AI industry benchmarks. Learn about LMSYS's Arena Elo and MMLU (Measuring Massive Multitask Language Understanding), including h…

1
Episode 153: Cloud Operations Decoded: A CTO Roundtable Discussion 35:21

12M ago35:21

35:21

Join Jeff DeVerter in an engaging episode of “Cloud Talk - CTO Roundtable edition” as he hosts a panel of esteemed cloud technology leaders to dissect the complexities and advancements in Modern Operations. This episode features Justin Kuss, VP of IT for platforms and shared services at Rackspace, alongside Travis and Simon, CTOs for public and pri…

1
Driving Collection Workflows with AI - with Andrew Beddoes of Provenir 17:28

12M ago17:28

17:28

Today’s guest is Andrew Beddoes, Business Consultant at Provenir. Provenir is a software company that develops an AI-powered credit risk decisioning platform. Andrew joins us on today’s show to talk about AI’s impact on collections workflows from the perspective of auto loans. Throughout the episode, Andrew emphasizes the importance of using data a…

1
Exploring Multimodal AI: Why Google’s Gemini and OpenAI’s GPT-4o Chose This Path | ChatCAT and the Future of Interspecies Communication | Episode 23 10:00

12M ago10:00

10:00

The recent spring updates and demos by both Google (Gemini) and OpenAI (GPT-4o) feature prominently their multimodal capabilities. In this episode, we discuss the advantages of multimodal AI versus models focused on specific modalities such as language. Via the example of chatCAT, a hypothetical AI that helps owners understand their cats, we explor…

1
Episode 152: AI and Code: The Future of Software Development - CTO Roundtable Edition 48:20

12M ago48:20

48:20

This episode of the Cloud Talk CTO Round Table podcast brings together some of the best minds in technology today to discuss the intersection of artificial intelligence and software development. The guests include three CTOs from Rackspace Technology, who share their insights on the benefits and challenges of AI code generation, the impact of AI on…

1
Google Gemini Cheatsheet | Episode 22 7:11

12M ago7:11

7:11

Google recently announced, Gemini, a family of large-scale multimodal AI models: Nano, Pro, and Ultra. This podcast is a brief summary of Google's models, and the Open AI comparables e.g. GPT3, GPT4, and chatGPT. You can take Gemini for a spin at https://gemini.google.com. (Note: I am not sponsored by Google.) Long time listeners will probably noti…

1
AI for Private Equity Challenges - with Manish Goyal of Berkshire Partners 20:28

1y ago20:28

20:28

Today’s guest is Manish Goyal, Operating Partner at Berkshire Partners. Berkshire Partners is a Boston-based private equity firm with substantial experience and investments in consumer products and retail, business services, communications, industrials, and healthcare sectors. Manish joins us on today’s show to discuss the unique challenges private…

1
Episode 151: The Role of AI in API Security 38:20

1y ago38:20

38:20

In this episode of 'Cloud Talk', Jeff DeVerter interviews Jeremy Snyder, the founder and CEO of Firetail, a company that specializes in end-to-end API security. Jeremy discusses the evolution of Firetail, from its beginnings as an open-source code library for inline authentication and authorization checks for APIs, to its current platform that incl…

1
Episode 150: The AI Odyssey: A Journey Through Neural Networks and Beyond 38:41

1y ago38:41

38:41

My conversation with Ronen Dar, Co-Founder and CTO of Run:ai, covered a lot of ground. Here is an outline of all that we covered: Neural Networks and AI: It began with an introduction to neural networks, explaining their role in AI development and how they simulate the human brain’s functions. GPUs in AI: The talk highlighted the crucial role of GP…

1
Mitigating Cybersecurity Risk with AI-driven IT Systems - with Darren Humphries of Acora 22:02

1y ago22:02

22:02

Today’s guest is Darren Humphries, Group Chief Information Security Officer and Chief Technology Officer Partner at Acora. Acora is a UK-based, award-winning provider of managed, consultancy, and professional services in information technology and security across many industrial sectors. Darren returns to the podcast to discuss the relationship bet…

1
Episode 149: Unleashing Creativity in the Cloud: Matt Cimaglia on Alteon's Modern Content Management 40:17

1y ago40:17

40:17

On this episode of Cloud Talk, Jeff DeVerter, Chief Technology Evangelist at Rackspace Technology, is joined by Matt Cimaglia, founder and CEO of Alteon, a pioneering online content management system designed for creators. In a world where content is king, managing and publishing digital media across multiple platforms has become increasingly compl…

1
Driving IT Development Across Financial Services Tech Stacks with AI - with Darren Humphries of Acora 29:04

1y ago29:04

29:04

Today’s guest is Darren Humphries, Group Chief Information Security Officer and Chief Technology Officer Partner at Acora. Acora is a UK-based, award-winning provider of managed, consultancy, and professional services in information technology and security across many industrial sectors. Darren joins us on today’s show to discuss new opportunities …

1
Looking at the Future of FinServ IT - with Jason Walker of BigPanda 21:44

1y ago21:44

21:44

Today’s guest is Jason Walker, Chief Innovation Officer at BigPanda. BigPanda is a California-based software developer whose AIOps-powered platform helps businesses improve their service support and incident management systems. Jason returns to the platform to talk about the future of IT for financial services, given the potential of new generative…

1
Approaches to AI Infrastructure for Service Support and Incident Management for Financial Services - with Jason Walker of BigPanda 21:23

1y ago21:23

21:23

Today’s guest is Jason Walker, Chief Innovation Officer at BigPanda. BigPanda is a California-based software developer whose AIOps-powered platform helps businesses improve their service support and incident management systems. Jason joins us on this week’s podcast to discuss what financial leaders need to know to drive the IT infrastructure necess…

1
Episode 34 | Shane Connelly | Vectara Head of Product | Semantic Search and RAG with LLMs 1:09:55

1y ago1:09:55

1:09:55

Episode #34 of "Can I get that software in blue?", a podcast by and for people engaged in technology sales. If you are in the technology presales, solution architecture, sales, support or professional services career paths then this show is for you!If you want to get into building AI products, first go to school and learn about antenna design! At l…

1
Leveraging Data Governance Strategies to Unlock GenAI Use Cases in Financial Services - with Andrew Sellers of Confluent 15:45

1y ago15:45

15:45

Today’s guest is Andrew Sellers, Head of Technology Strategy at Confluent. Previously, he served as Chief Technology Officer at QOMPLX, a high-growth startup in cyber-risk analytics, and as a Senior Cyberspace Operations Officer, CTO, and Assistant Professor of Computer Science in the United States Air Force. Andrew returns to the platform alongsid…

1
Reflecting on AI and a Special Announcement 9:11

1y ago9:11

9:11

Progress in AI technology has moved faster than our ability to leverage it for the many ways in which it can create value. In this episode, Yadin looks back on the past CIO Exchange episodes focused on AI, and shares a special announcement. --------- Timestamps: (01:04) Paul Roetzer (01:50) Trevor Schulze (03:03) Tim Crawford (03:51) Peter Shen (04…

Podcasts Worth a Listen

Rackspace Podcasts

Podcasts Worth a Listen