RPI Tech Connect is the go-to podcast for catching up on the dynamic world of Enterprise Resource Planning (ERP). Join us as we discuss the future of ERPs, covering everything from best practices and organizational change to seamless cloud migration and optimizing applications. Plus, we'll share predictions and insights of what to expect in the future world of ERPs. RPI Tech Connect delivers relevant, valuable information in a digestible format. Through candid, genuine conversations and stor ...
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RPI Podcasts
RPI shares personal experiences, advice & opinions on just about everything.
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This is the podcast for 6 & 7 figure business owners who are looking to grow a financially successful business. Claire Hancott is a Finance Director, Chartered Accountant and Entrepreneur and every week we explore guidance and frameworks designed to help you increase your profits, improve your cash flow and grow your business.
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Listen for our weekly episodes including ADVOCACY UNPLUGGED, WIN-INNOVATION ROUNDTABLE, LEADERSHIP UNLEASHED, TALENT TRAILBLAZERS, WHAT'S TRENDING & NEW MEMBER SPOTLIGHT!
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Welcome to "Market Like a Rockstar," your gateway to brand empowerment and a masterclass located at the intersection of business, mindset, and marketing! Host Ryan Imming (RPI), who seamlessly blended nearly two decades of building his personal brand as a musician with 6 successful years of steering his own marketing agency, unveils the pivotal strategy: Stop Selling, Start Telling. Having applied these very strategies to elevate his small and medium business clients, Ryan brings to the tabl ...
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Five Minutes Five Issues: the Ron Paul Institute for Peace and Prosperity's audio show.
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Send us a text ERP success often happens quietly. When the system runs smoothly, it blends into the background, even though the journey to get there is full of effort, decisions, and change. In this episode of RPI Tech Connect, ERP advisor Cindy Vindasius joins to discuss how teams can bring those wins to the surface. Cindy shares real-world storie…
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Leadership Unleashed- The Future of Innovation: Regional Collaboration and Driving Entrepreneurship with Martin A. Schmidt, President of RPI
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29:04How is RPI shaping the next generation of innovators? Martin A. Schmidt, President of Rensselaer Polytechnic Institute (RPI), joins host Marsha Gordon on Leadership Unleashed to discuss RPI Forward, the university’s bold new strategic plan, and how RPI’s partnership with Westchester County is advancing the future of STEM and entrepreneurship.…
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The Hidden Effects of a Stealth RPI Recalculation #90
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22:07This episode explains the government's plan to recalculate RPI from 2030 and why it matters for business owners. We unpack the differences between RPI, CPI, and CPIH, and show how the change could reduce annual contract increases, affecting rent reviews, supplier agreements, utilities, pensions, and long-term client contracts. We highlight opportun…
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Cash Flow Pinch: The Only 3 Ways to Fund Business Growth #94
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37:22This week we tackle one big question: where does cash come from when you want to grow? We discuss the only three funding routes for business growth — internal funding (bootstrapping), debt, and equity — and explain when each is appropriate. We break down operating (day-to-day) cash flow versus investment (growth) cash flow, why operating cash shoul…
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What’s Trending- How NewYork-Presbyterian Is Redefining Healthcare: Innovation, Community, and The One with Paul Dunphey, Senior Vice President and Chief Operating Officer, NewYork-Presbyterian Westchester ...
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21:44Don’t miss out on the latest episode of What’s Trending. Paul Dunphey, Senior Vice President and Chief Operating Officer, NewYork-Presbyterian Westchester and President, NewYork-Presbyterian Hudson Valley Hospital, and Tara Ritchie, Vice President, The One & Westchester Ambulatory Optimization join hosts Marsha Gordon and Amanda DePalma for an exci…
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The Success Triangle: How Hard Work, Skill & Luck Really Combine #93
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38:30In this episode we explore a simple, practical formula for business success we call the Success Triangle: hard work, skill, and opportunity (instead of the vague concept of luck). We discuss how each side of the triangle supports growth, why balance matters, and how founders can build the right mix to scale a financially successful business. Practi…
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The Truth About SPV's: When to Use One (and When to Run A Mile) #92
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29:41In this week's episode we provide a clear, practical deep dive into Special Purpose Vehicles (SPVs). We explain what an SPV actually is (a limited company used for a single purpose), when it’s useful for property purchases and buying businesses, and the benefits of ring-fencing assets for lending and tax efficiency. We. touch on the practical point…
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Non-Profit Voices of Impact- Shaping Futures and Strengthening Communities with Jonathan Alvarez, President & CEO, 914United, and Patrick Durney, COO, STEER for Student Athletes
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26:19Don’t miss the latest episode of Non-Profit Voices of Impact. Jonathan Alvarez, President & CEO of 914United, and Patrick Durney, COO of STEER for Student Athletes, join host Linda Tyler, VP of Membership & Programs to share how their organizations are empowering youth, building community, and driving meaningful change across Westchester. Tune in t…
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Infor Velocity Suite, Up Close & Personal
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30:54Send us a text After strong listener feedback on our first look at the Infor Velocity Suite, we’re back to dig deeper into how organizations are putting it to work. In this episode of RPI Tech Connect, RPI Partner Richard Leigh Stout returns to discuss real-world use cases of process mining and automation—the Velocity components delivering the most…
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Ghastly to Great: Transform Your Board Meetings This Halloween #91
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38:47This week we blend Halloween fun with serious business guidance. Shortly after our spooky business quiz we present a simple, five-step formula for high-impact board meetings — covering a focused business update, a high-level financial overview, what’s working well, what’s not working well, and clear actions with ownership and success criteria. They…
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The Member Spotlight- Unlocking the Power of Wellness, Recovery, and Entrepreneurship with Dr. Nicole Kana, PT, DPT, Owner, KANA Physical Therapy & Wellness, and Jennifer O’Connor, MS, ATC, CSCS, CEP ...
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25:48In the latest episode of The Member Spotlight, Dr. Nicole Kana, Owner of KANA Physical Therapy & Wellness, and Jennifer O’Connor, MS, ATC, CSCS, CEP, 500RYT, Holistic Recovery Specialist and Founding CEO of Elan Elite Inc., join host Linda Tyler, VP of Membership & Programs to share how they’re redefining recovery and empowerment through wellness a…
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Advocacy & Politics Unplugged- Inside the “Blueprint for New York”: Strengthening the State’s Economy with Ryan M. Silva, Executive Director, New York State Economic Development Council
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26:58Tune into the latest episode of “Advocacy & Politics Unplugged”! Host John Ravitz is joined by Ryan M. Silva, Executive Director of the New York State Economic Development Council. He breaks down the recently released “Blueprint for New York: Creating a Roadmap for Change” and shares key insights and recommendations from the report to help economic…
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Send us a text Every organization has heard the horror stories. ERP projects that spiral out of scope, stretch budgets, and leave teams questioning the value. But the great ones? They look quite different. In this episode of RPI Tech Connect, Nick Foy of Silverdale and Melissa Olson of RPI share what makes ERP projects successful and how consultant…
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Quickfire Finance: 15 KPIs Every Growing Business Owner Must Know #89
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32:03In this episode we play quickfire finance: a rapid run-through of 15 key financial terms and KPIs explained in plain English for six and seven-figure business owners. You’ll learn what each metric means, why it matters to your business, and how to use it to improve profits and cash flow. This deep dive covers metrics such as gross profit margin, ne…
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What’s Trending- The Power of Business Banking: Fueling Small Business Growth and the Local Economy with Vivian Morales: Vice President and Senior Relationship Manager – Business Banking at M&T Bank
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14:18How does business banking help small businesses grow and strengthen our communities? Tune in to the latest episode of “What’s Trending” as Vivian Morales, Vice President and Senior Relationship Manager – Business Banking at M&T Bank, joins host Amanda DePalma to explore the vital role business banking plays in fueling growth, overcoming challenges,…
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We Went Inside Amazon’s Warehouse! Here's What We Learnt #88
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40:12This episode follows the hosts as they share insights from an Amazon distribution centre tour and wider business news. They discuss what surprised them about Amazon. The simple, highly systemised processes, human-led picking and packing, robotic storage, built-in seasonality and a clever gamified incentive system that drives productivity. ⭐ Rate, R…
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Leadership Unleashed-Workforce of the Future: Leading, Learning, and Leveling Up with Valerie M. Grubb, CSP: Keynote Speaker, Executive Coach, and People Development Leader
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Behind the Badge: How Infor WFM Powers Law Enforcement
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29:05Send us a text Two decades ago, federal law enforcement officers had to line up at shared terminals just to check their timesheets. Today, with Infor Workforce Management, those same tasks happen instantly on a phone. Brett Taylor, Senior WFM Consultant at RPI, joins host Chris Arey to trace that transformation and explain why modern WFM is becomin…
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The Only 4 Ways To Grow Your Business #87
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38:31In this episode, we discuss the four classic, strategic ways to grow a business: market penetration, market development, product development, and diversification. For each approach, we tell you the relative risk involved, examples for small and large businesses, and practical guidance on when to choose each path. Listeners are encouraged to assess …
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Non-Profit Voices of Impact- Community at the Core: Tackling Affordable Housing and Alzheimer’s Awareness with Andrew Germansky: Senior Vice President, Real Estate, Westhab, Inc., and Lisa Kaurich: Director ...
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26:32What does it take to create real, lasting change in Westchester? On the latest episode of “Non-Profit Voices of Impact”, Andrew Germansky, Senior Vice President, Real Estate at Westhab, Inc., and Lisa Kaurich, Director of Development at Alzheimer’s Association sit down with hosts Marsha Gordon and Linda Tyler. Together, they share how their organiz…
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What’s Trending - The Magic of Fall in Westchester: Celebrating Traditions, Sports, Cider & More with Westchester Soccer Club, Historic Hudson Valley, Thompson’s Cider Mill & Orchard in Croton-on-Hudson ...
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27:35Fall is in the air, and Westchester is the perfect place to celebrate it! On the latest episode of “What’s Trending”, hosts Marsha Gordon and Amanda DePalma sit down with Mitch Baruchowitz, Principal Owner/CEO of Westchester Soccer Club, Peter Pockriss, Chief Operating Officer of Historic Hudson Valley, and Geoff Thompson, Owner of Thompson’s Cider…
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The Member Spotlight- The Power of Community Banks & Small Businesses: Building Relationships and Entrepreneurial Success with David DeMilia: President, Tompkins Community Bank in the Hudson Valley Region ...
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23:37Tune into the latest episode of “The MemberSpotlight”! Host Linda Tyler, VP of Membership & Programs, sits down with David DeMilia, President of Tompkins Community Bank in the Hudson Valley Region, and Dr. Heidi Davidson, CEO of Galvanize Worldwide. Together, they explore the vital role of community banks and small businesses, the power of relation…
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KPI Workshop Live! Finding The Metric That Will Explode Your Profitability #86
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39:15This episode of the Profit Cash Growth Podcast helps business owners identify the single metric or small set of metrics that will most improve profitability. We take you through a practical KPI workshop: identify your biggest monthly cost, link that cost to turnover with a clear ratio or metric, and segment your business into no more than five cate…
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Building Trust in Public Sector Expense Management
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34:14Send us a text Public sector organizations face unique challenges when it comes to managing expenses. Strict regulations, heavy approval chains, and lingering paper-based processes often slow down reporting and create frustration for employees and auditors alike. In this episode of RPI Tech Connect, XM Consultant Rich Mitchell highlights the roadbl…
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How One Tax Rule Could Save Your Group Companies £££'s #85
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27:51In this episode, we explain SSE (Substantial Shareholding Exemption): what it is, the three qualifying criteria (10% ownership, 12 months’ holding, and trading status for parent and subsidiary), and a real client case that shows how group structures can accidentally trigger extra tax if set up without the right advice. If you have or are considerin…
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Advocacy and Politics Unplugged- New York’s Outlook for 2026 with David Lombardo, Host of WCNY’s “The Capitol Pressroom: How the NYC Mayoral Race and State Government Will Shape Business
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30:47Don’t miss the latest episode of “Advocacy and Politics Unplugged”. Host John Ravitz is joined by David Lombardo, host of WCNY’s “The Capitol Pressroom” to break down the biggest issues shaping New York State government in 2026—and what they mean for the business community. John and David also explore how the NYC mayoral race could influence the up…
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How NOT To Run A Successful Finance Function Charlie Munger Style #84
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32:32In this week's episode we apply Charlie Munger’s “invert” approach to your business: listing common mistakes that make a finance function fail (unqualified staff, manual processes, duplicate records, poor credit control, mixed accounts, and ignoring the numbers) and outlining practical, modern fixes. ⭐ Rate, Review & Share this episode with fellow …
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The Prep Work That Makes or Breaks a Cloud Move
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33:02Send us a text Moving to the cloud is exciting, but it’s also a big lift. And the way you prepare shapes how successful the project will be. That’s the focus of this episode of RPI Tech Connect, where host Chris Arey sits down with Ken Foley, VP of the Infor Practice at RPI, to talk through the prep work that makes all the difference once a migrati…
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The Tax Relief 99.9% of Business Owners Miss (We Did Too!) #83
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32:18This week our main focus is a powerful but widely overlooked tax relief: if you personally borrow money (for example by remortgaging or taking a personal loan) and lend it to your limited company, you can usually claim the interest on your Self Assessment as a tax-deductible expense. That can reduce your personal tax bill, may be worth significant …
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Episode 14: Leadership Unleashed- Driving Healthcare Transformation and Strengthening Community Care with Dr. David Lubarsky: President and CEO, Westchester Medical Center Health Network
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26:54If you’re an aspiring leader, or passionate about the future of healthcare, this episode of “Leadership Unleashed” is for you. Host Marsha Gordon sits down with Dr. David Lubarsky, President and CEO of the Westchester Medical Center Health Network, for a conversation on how WMCHealth is evolving to serve the Hudson Valley, his journey leading throu…
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No Nonsense Finance: Claire Answers Your Questions #82
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27:31In this episode of the Profit Cash Growth Podcast Clare Hancott answers listener-submitted questions, covering how much cash businesses should hold, the cash demands of fast growth, when to hire finance support, strategies to collect payments faster, and the key numbers owners should monitor monthly. Whether you run a service-based business or mana…
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The Governance Factor: Putting Healthcare’s Back-Office Data to Work
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37:30Send us a text Healthcare has no shortage of data—but using it to actually improve patient outcomes is another story. In this episode of RPI Tech Connect, John Lynn, founder of Healthcare IT Today, explains why better data governance is the missing link. From staffing and supply chain to finance and HR, John shares how back-office data directly sha…
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Hire Right The First Time: A Guide To A Killer Recruitment Process #81
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41:26This week, we tackle one of the most critical aspects of business growth: recruitment. If your recent hires have been disappointing, you're in for a transformative session that will elevate your hiring game to new heights. Claire shares actionable insights and frameworks aimed at refining your recruitment strategies. They discuss the role AI plays …
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5 Ways You Hadn't Thought To Use A.I. In Your Business #80
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41:37This week, we dive into the transformative potential of Artificial Intelligence (AI) for businesses of all sizes. We shed light on the creative use of AI agents for automated daily briefings, revealing how businesses can start small but think big with AI. Claire also shares her insights on using AI to create a business model that is not overly depe…
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The Power of the Rising Stars: How a Record-Breaking Bike Ride Championed Westchester’s Nonprofits with Matthew McAllister: Chief Operating Officer, Statewide Abstract Corp, and Heidi Winslow: Partner ...
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20:45Be sure to tune into this special episode of “What’s Trending”! Host Amanda DePalma is joined by Matthew McAllister, Chief Operating Officer at Statewide Abstract Corp, and Heidi Winslow, Partner at DelBello Donnellan Weingarten Wise & Wiederkehr, LLP, and Chair of Rising Stars, for an inspiring conversation on the impact of the Rising Stars progra…
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From Manual to Measurable: How UMMS Streamlined HR with RPI and Vault Verify
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27:35Send us a text In this episode of RPI Tech Connect, host Chris Arey speaks with Rebecca Hielke from the University of Maryland Medical System (UMMS) and Donny Phillips of Vault Verify about how UMMS tackled a frustrating, time-consuming employment verification process—and turned it into an automated, efficient workflow with real-time visibility. Wi…
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How Smart Payment Runs Can Shape Your Cashflow #79
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27:18In this episode we discover how smart payment runs can transform your cash flow, offering insightful tips on how to efficiently manage supplier payments and strengthen financial controls. From categorising suppliers for smoother transactions to utilising technologies for stress-free approvals, learn how to establish a seamless and effective financi…
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Selling To Your Staff: The Rise of Employee Ownership Trusts (EOT's) #78
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33:18In this episode we delve into the intriguing world of Employee Ownership Trusts (EOTs). Claire Hancott, a seasoned finance director and chartered accountant, guides listeners through the mechanics and benefits of EOTs, revealing why they are becoming an increasingly popular exit strategy for business owners. Discover how EOTs offer a tax-free way t…
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Non-Profit Voices of Impact- Expanding Affordable Housing and Building Stronger Communities with Ron Abad: CEO, Community Housing Innovations, and Mark Stagg: Founder & Principal, Stagg Group
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29:22Tune in to the latest episode of “Non-Profit Voices of Impact” as hosts Marsha Gordon and Linda Tyler sit down with Ron Abad, CEO of Community Housing Innovations, and Mark Stagg, Founder & Principal of the Stagg Group. Together, they explore how affordable housing initiatives are helping to strengthen communities and create lasting impact across W…
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Why Strong Test Management Delivers Better ERP Outcomes
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31:14Send us a text Testing should be treated as more than just a checkbox activity. It plays a critical role in the success of an ERP implementation, fosters greater user adoption, and supports the onboarding of new team members. In this episode of RPI Tech Connect, Principal Technical Consultant Jeremy Stoltzfus returns to the show to discuss the ofte…
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How To Set a KPI That Actually Works! #77
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36:53This week, we dive into a dynamic and somewhat fiery discussion about the often-overlooked intricacies of setting Key Performance Indicators (KPIs) in business. The conversation takes an unexpected turn as Claire and Simon find themselves at odds over the best strategies for motivating teams and measuring success. Delve into the nuances of KPI tria…
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The Member Spotlight- Evolving Healthcare, Marketing Modern Practices, and Putting Patients First with Nitin Gupta, M.D., F.A.A.P: President and Founder, Rivertowns Pediatrics, and Tarek Korban, DMD MD ...
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24:54This month’s episode of “The Member Spotlight” is one you won’t want to miss! Join host Linda Tyler, VP of Membership & Programs, as she sits down with Nitin Gupta, M.D., F.A.A.P., President and Founder of Rivertowns Pediatrics, and Tarek Korban, DMD, MD, Partner at Facial and Oral Surgery Specialists, for an insightful conversation on emerging hea…
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CFO or Financial Controller: Which is Right for Your Business? #76
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33:07In this episode, we dive into a crucial question for business owners: does your business need a CFO or a Financial Controller? The podcast offers practical advice on assembling an effective finance team, detailing the crucial roles of a bookkeeper, financial controller, and CFO, and when businesses should consider each role. This episode is packed …
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Episode 13: Leadership Unleashed- Leading the Way: Mayor Shawyn Patterson-Howard on Redevelopment, Resilience, and Mount Vernon’s Future
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27:31Dive into the latest episode of “Leadership Unleashed”! Mayor Shawyn Patterson-Howard of Mount Vernon joins host Marsha Gordon to explore how bold leadership, strategic redevelopment, and strong community partnerships are reshaping the city’s future. From infrastructure upgrades to revitalization efforts, discover how she’s building a vibrant and r…
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Fixing What’s Broken: Healthcare’s Tech Reckoning
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46:30Send us a text The healthcare industry is at a crossroads. Staffing shortages, supply chain bottlenecks, and fragmented systems are driving up costs and driving professionals to burnout. But smarter technology could be the antidote. In this episode of RPI Tech Connect, longtime healthcare tech leader Brian Rosenberg joins the program to explore how…
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How To Holiday For Free - Courtesy of Your Business #75
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29:19This week we delve into the fascinating nuances of business travel expenses and tax regulations. We explore the often misunderstood realm of what business expenses can be legally claimed, particularly when it comes to travel and entertaining staff. We focus on the 'grey areas' of accountancy related to business travel expenses. It demystifies notio…
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Episode 13: What’s Trending- Leading from the Boardroom: Branding, Business, and Board Service with Alyssa Gelbard: Founder & CEO, Point Road Group, and Helaine Suval: Founder and President, Suval Consultants ...
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28:05Be sure to tune into the latest episode of “What’s Trending”! Guests Alyssa Gelbard, Founder & CEO of Point Road Group, and Helaine Suval, Founder and President of Suval Consultants, are joined by hosts Marsha Gordon and Amanda DePalma for an insightful and empowering conversation on the trends transforming today’s boardrooms—and how executive coac…
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Recession Ready: The Checks Every Business Should Be Doing Now #74
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30:04This week we delve into the critical need for businesses to become ‘recession ready’ as we explore the necessary steps six and seven-figure business owners should take to safeguard their ventures against economic downturns. You'll get actionable guidance on how to prepare for potential recessions, including understanding your business's "margin of …
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Episode 13: Advocacy & Politics Unplugged- Advocating for Clean Energy: How Businesses Can Power a Reliable, Affordable Future for New York with Bob Keefe: Executive Director, E2 and Ron Kamen: President ...
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26:10Release date: 6/15/25 You won’t want to miss the latest episode of “Advocacy & Politics Unplugged”! Host John Ravitz is joined by guests, Bob Keefe, Executive Director of E2 and Ron Kamen, President of EarthKind Energy and Director of the BCW’s Clean Energy Action Coalition, for a knowledgeable and actionable conversation on how New York’s business…
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The Hidden Taxes Lurking In Your Group Structure #73
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24:58This week we delve into the labyrinth of hidden taxes that lurk within your business structure. Claire outlines key considerations for business owners, from understanding the nuances of business rates, payroll taxes, VAT, and corporation tax, to the specific risks these pose to smaller group enterprises. We provide practical advice and real-world e…
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