Every raise is different. Whether it’s the length of time it takes, the due diligence experience or reception to pitches, all start-ups have a unique fundraising story. Each episode of PwC Canada’s Raise podcast features a Canadian start-up founder who has recently secured funding for their company. This podcast is an opportunity for you to delve into their remarkable journeys and gain insight into how other start-ups have successfully raised capital.
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PwC Canadas Podcasts
The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2025 M.E. LeBlanc & Company Inc. All Rights Reserved.
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Successful business transformation is taking on the demands of today while preparing for the challenges of tomorrow. In each episode of Shift, we amplify the voice of leading industry experts, to share their unique perspectives on what it takes to transform. Listen in to learn how these leaders are approaching and executing on their transformation journeys. And for more insights on the key issues facing top executives, join us for CEO Viewpoints, a Shift podcast series exploring Canadian CEO ...
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PwC Canada’s Shift, our podcast series digging into the key digital trends and topics that can help make your business transformation a reality.Hosted by Executive Creative Director, Jon Finkelstein, and featuring conversations with senior executives from Canadian private and public sector organizations around digital transformation, innovation and balancing customer experience with changing internal capabilities —people, process, technology. Find out more and contact us at www.pwc.com/ca/sh ...
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This is the stuff you millionaires in the making need to know to kick start or propel you on your financial fitness journey. Tracey Bissett, Founder of Bissett Financial Fitness and award winning Financial Literacy Champion, gives you the straight goods each week to set yourself up for financial success. As a former executive at TD Bank, one of Canada's Big 5 Banks, Tracey has worked with and in support of thousands of individuals and entrepreneurs to secure the financing they needed. This h ...
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Retail in Transition: PwC Canada’s Elisa Swern on Consumer Confidence and Holiday Trends 2025
27:25
27:25
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27:25In this episode of The Voice of Retail, host Michael LeBlanc sits down with Elisa Swern, National Consumer Markets Leader at PwC Canada, to unpack the insights behind PwC’s newly released 2025 Canadian Holiday Outlook—a comprehensive view into how consumers plan to shop, save, and celebrate amid an uncertain economy. Elisa shares her journey from f…
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Martha McKimm of Hopson Grace & Shelley Simpson of Mud Australia on Craft, Curation and the Future of Retail Experience
35:23
35:23
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35:23Recorded live in person at Hopson Grace in Toronto, this inspiring episode of The Voice of Retail features host Michael LeBlanc sitting down with two leaders who are shaping the intersection of craftsmanship, culture, and commerce: Martha McKimm, Co-Founder of Hopson Grace, and Shelley Simpson, Founder of Mud Australia. Together, they unpack the ar…
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Inside EY’s Latest Future Consumer Index Report: Malin Andrée and Jon Copestake on AI, Sustainability and Store Reinvention
32:01
32:01
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32:01In this insightful episode of The Voice of Retail podcast, host Michael LeBlanc welcomes Malin Andrée, EY Global, EMEIA and Nordics Retail Leader, and Jon Copestake, EY Global Consumer Senior Analyst, to unpack the latest findings from EY’s Future Consumer Index—a global study tracking the shifting habits and expectations of 20,000 consumers across…
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Global Design Visionary Jean-Pierre Lacroix, President of SLD, on His New Book "Think Blink: Creating Deep, Lasting Emotional Brand Connections in the Blink of an Eye
29:16
29:16
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29:16In this compelling new episode of The Voice of Retail, host Michael LeBlanc sits down with Jean-Pierre Lacroix, President of SLD (Shikatani Lacroix Design)—a global design visionary whose work has shaped retail and brand experiences for more than three decades. Lacroix joins the podcast to share insights from his groundbreaking new book, Think Blin…
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Marketing at the Speed of Disruption: Rob Garf VP Industry Strategy at Cordial on Data, Trust, and the Digital Experience in an AI-Driven Retail World
34:17
34:17
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34:17In this must-listen episode of The Voice of Retail, host Michael LeBlanc welcomes back Rob Garf, now VP and Head of Industry Strategy at Cordial, to discuss how artificial intelligence is reshaping marketing, consumer engagement, and the future of retail personalization. A longtime retail strategist and thought leader, Garf brings decades of experi…
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Chris Parsons, VP Partner Growth & Marketing at Hale and Author of Retail Rewired: How Modern Retail Leaders Drive Growth and Reinvention on The Four Pillars of Retail Leadership
33:01
33:01
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33:01In this episode of The Voice of Retail, host Michael LeBlanc sits down with Chris Parsons, VP Partner Growth & Marketing at Hale Performance Marketing and author of the new book Retail Rewired: How Modern Retail Leaders Drive Growth and Reinvention, for a compelling conversation about the future of retail leadership, customer experience, and loyalt…
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Retail’s Sustainability Roadmap with Michael Zabaneh, Vice-President, Sustainability, Retail Council of Canada
32:02
32:02
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32:02In this episode of The Voice of Retail Podcast, host Michael LeBlanc sits down with Michael Zabaneh, Vice President, Sustainability at the Retail Council of Canada, for an in-depth discussion on the future of sustainability in Canadian retail. With over 15 years of experience spanning global recycling ventures, luxury brands, and corporate advocacy…
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Leadership Lessons and Luxury Retail Insights with Sebastian Picardo, President & CEO of Holt Renfrew
35:02
35:02
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35:02In this episode of The Voice of Retail podcast, host Michael LeBlanc sits down in person with Sebastian Picardo, President & CEO of Holt Renfrew, to explore the evolution of luxury retail in Canada and the global forces shaping the industry. Sebastian begins by sharing his personal journey from Buenos Aires to London, where he launched his luxury c…
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The Gift of Store Traffic with Mark Ryski, Founder & CEO, HeadCount
27:26
27:26
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27:26In this episode of The Voice of Retail, Michael LeBlanc sits down with Mark Ryski, Founder & CEO of HeadCount and three-time retail author, to explore why store traffic remains one of the most underutilized and misunderstood metrics in modern retail. With over two decades of experience pioneering traffic and conversion analytics, Mark shares insigh…
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Preparing for AI Agents and Consumer Shifts with Fawad Baig, Fawad Baig, Retail Industry Leader for Canada, Accenture
29:00
29:00
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29:00In this dynamic episode of The Voice of Retail, host Michael LeBlanc welcomes Fawad Baig, Retail Industry Lead, Accenture Canada, to unpack Accenture’s latest global consumer report: Me, My Brand, and AI. With insights drawn from over 18,000 respondents worldwide, including Canadians, this research sheds light on how uncertainty and generative AI a…
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David Ian Gray, Retail Strategist Breaks Down Angus Reid Research on the Mainstreaming of Second-Hand Shopping in Canada
33:23
33:23
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33:23In this episode of The Voice of Retail podcast, host Michael LeBlanc welcomes back retail strategist, educator, and thought leader David Ian Gray, Principal of DIG360 Consulting Ltd. and retail faculty at Capilano University’s School of Business. Together, they explore the latest Angus Reid survey on Canadian shopping habits and the rapidly evolvin…
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Carson’s Garden & Market: How Carson Arthur Turned a Media Brand into a Retail Destination (Encore)
27:17
27:17
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27:17On this encore episode Michael LeBlanc welcomes Carson Arthur, media personality and independent retailer, and the founder of Carson’s Garden & Market in Prince Edward County. Carson’s career journey is anything but traditional—moving from launching brands at Procter & Gamble, to building a television career as a design and gardening expert, and no…
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Cameron Conn, CEO of Champlain Apparel, on Winning with Retail Partnerships: RCC Retail West Sneak Peek
29:21
29:21
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29:21In this captivating episode of The Voice of Retail, host Michael LeBlanc sits down with Cameron Conn, CEO of Champlain Apparel, to explore an extraordinary career journey that spans Las Vegas casinos, tech startups, and Canada’s emerging entry-level luxury menswear scene. Raised in a third-generation casino family, Cameron’s early career in hospita…
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Retail Ready: Liza Amlani’s Essential Guide to Merchandising, Markdown Strategy & Wholesale Growth (Encore)
35:08
35:08
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35:08Retail success isn't just about having a fantastic product—it's about understanding the business of selling. On this special encore episode of The Voice of Retail, I welcome Liza Amlani, renowned retail strategist and co-author of The Whole Sale: Profitable Wholesale Strategies for Brands. Liza shares insider insights from her 20+ years in buying, …
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Retail Strategist Carl Boutet and his latest book "Blind Spot: Navigating the Unseen Effects of Technology on Commerce" (Encore)
39:45
39:45
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39:45On this Encore episode of The Voice of Retail, host Michael LeBlanc speaks with retail strategist, professor, and author Carl Boutet about his journey in academia and his latest book, Blind Spot: Navigating the Unforeseen Effects of Technology on Commerce. Carl discusses his evolving role in retail education, including his work at McGill University…
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Chris Jones, Cannabis Xpress CEO, on Disruption, Differentiation & the Future of Cannabis Retail
30:42
30:42
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30:42In this episode of The Voice of Retail, I’m thrilled to welcome back Chris Jones, Founder and CEO of Cannabis Xpress, for his third appearance on the show. Chris offers an insider’s view of the fast-changing cannabis retail landscape in Canada. Since we last spoke, Cannabis Xpress has grown to 21 stores—14 in Ontario and 7 in New Brunswick—becoming…
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Beyond Satisfaction: Unlocking What Drives Consumers in 2025 with Simone Lumsden, SVP, Triangle Customer Loyalty and Triangle Retail Media at Canadian Tire, and Sandra Duff, Founder of AnotherStory Consulting ...
25:15
25:15
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25:15In this special live episode of The Voice of Retail, recorded at RCC STORE 2025, I sit down with two retail thought leaders: Simone Lumsden, Senior Vice-President, Triangle Customer Loyalty and Triangle Retail Media, Canadian Tire Corporation, and Sandra Duff, Founder and Principal at Another Story Consulting. Together, we explore what it takes to …
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Talent, Strategy, and Story Telling: James B. Smith, CEO of Rare Placement, on Finding—and Becoming—the Right Retail Leader
30:55
30:55
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30:55In this episode of The Voice of Retail, I’m joined by James B. Smith, Founder and CEO of Rare Placement, for a wide-ranging conversation on modern leadership, executive search, and the future of talent in the retail industry. James brings an exceptional career journey to the mic, beginning in advertising with agencies like Grey and Ogilvy, moving i…
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Live from SMU in Dallas, Texas, Steve Dennis & Leaders Leap, Transforming Your Company at the Speed of Disruption (Encore Episode)
39:45
39:45
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39:45In this special encore episode of The Voice of Retail, recorded live at the Cox School of Business at Southern Methodist University in Dallas, host Michael LeBlanc is joined by longtime Remarkable Retail #podcast collaborator and retail thought leader Steve Dennis to celebrate the launch of Steve’s latest book, Leaders Leap: Transforming Your Compa…
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Jim Okamura, Partner at McMillan Doolittle on what is now, new and the future of local and global retail commerce live from the CommerceNext Growth Show
28:57
28:57
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28:57In this must-listen episode of The Voice of Retail, host Michael LeBlanc is joined by seasoned retail strategist Jim Okamura, Partner at McMillan Doolittle and Co-Founder of the Global E-commerce Leaders Forum (GELF). Recorded live at the CommerceNext show in New York City, the two Canadians delve deeply into the current and future state of retail,…
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Sharon Gai, AI Strategist, on Personalization, Blind Boxes & Retail 2.0
29:49
29:49
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29:49In this powerhouse episode of The Voice of Retail, I sit down with Sharon Gai, an international keynote speaker, AI expert, former Alibaba executive, and recent keynote speaker on the stage at the Retail Council of Canada's STORE2025, for an illuminating conversation on the future of retail in the age of artificial intelligence. Joining from São Pa…
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Vancouver's Innovative Retail Crime Fighting Solution, Project Barcode, with Sgt. Craig Reynolds & Arezo Zarrabian, Vancouver Police Department (Encore)
42:40
42:40
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42:40In this encore episode of The Voice of Retail from January 2025, I’m joined by Sergeant Craig Reynolds and Arezo Zarrabian, Senior Crime Analyst at the Vancouver Police Department, for an exclusive look inside Project Barcode—a pioneering effort to combat organized retail crime in Vancouver. Sparked by a staggering 260% increase in retail theft inv…
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Peter Hlynsky, CEO of MEC: The Epic Journey Home - How Canada's Iconic Outdoor Retailer Reclaimed Its Heritage and Charts New Trails
31:39
31:39
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31:39In this exclusive interview, I chat with Peter Hlynsky, CEO of MEC (Mountain Equipment Company), one of Canada's most iconic outdoor retailers. Peter shares his remarkable journey from CFO to CEO over five years at MEC, detailing his passion for the outdoors that initially drew him to the company rather than retail specifically. MEC's origin story …
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Human Pride: Optimizing Your Human Potential in a Digital Job Market with bestselling author and veteran front-line retail executive Ron Thurston
34:21
34:21
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34:21In this energizing and thought-provoking episode, I welcome back Ron Thurston, bestselling author, veteran retail executive, and passionate advocate for the frontline retail workforce. With the launch of his second book, Human Pride: Optimizing Your Human Potential in a Digital Job Market, Ron brings a refreshing, people-centric perspective to lead…
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Jenn Harper, Retail Council Canada's 2025 Independent Independent Retail Ambassador of the Year on Taking Cheekbone Beauty from Startup Dream to Indigenous Beauty Revolution
28:21
28:21
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28:21In this episode, Jenn Harper, founder and CEO of Cheekbone Beauty Cosmetics and 2025 recipient of Retail Council Canada's Independent Retail Ambassador of the Year award, joins me on the mic. Our inspiring conversation explores Jenn's remarkable journey from food industry sales to building a nationally recognized Indigenous beauty brand now availab…
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RCC STORE2025 Keynote Speaker Karl Haller, Consumer Center of Competency (CoC) Leader from IBM on The AI-Powered Retail Enterprise
22:01
22:01
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22:01In this exclusive episode of The Voice of Retail podcast, host Michael LeBlanc interviews Karl Haller, Partner at IBM Consulting and leader of their retail and consumer products center of competency, ahead of his highly anticipated keynote presentation at Retail Council of Canada's STORE2025 conference on June 3rd. With nearly 30 years of retail ex…
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Beyond the Tariff Headlines: STORE2025 Opening Keynote Ira Kalish, Chief Global Economist for Deloitte Prepares Canadian Retailers for Economic Change
23:31
23:31
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23:31In this timely episode of The Voice of Retail, host Michael LeBlanc welcomes back frequent guest and audience favorite Ira Kalish, Chief Global and US Economist for Deloitte, who is set to deliver the opening keynote address at Retail Council of Canada's STORE2025 conference on June 3rd. This conversation offers listeners a valuable preview of the …
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ENCORE: Technology in the Service of The Customer with Michon Williams, Chief Technology Officer, Walmart Canada
28:11
28:11
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28:11🎧 Encore Episode Alert! Revisit one of our most popular conversations from Fall 2024 as I sit down with Michon Williams, Chief Technology Officer at Walmart Canada, for a wide-ranging discussion on leading technology innovation in Canada’s largest retail landscape. Recorded live at Walmart Canada headquarters, Michelle shares her career journey—fro…
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SophieGrace Founder Emma May on Tariffs, Tailoring, and Building a Community-First Brand
29:50
29:50
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29:50In this compelling episode of The Voice of Retail, I sit down again and catch up with Emma May, Founder of SophieGrace, a Calgary-based fashion brand transforming professional womenswear with modular, machine-washable designs. With a diverse background spanning law, politics, and real estate, Emma shares the origin story of SophieGrace, born from h…
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(ENCORE) Radical Innovation, Leadership and Winning Every Race with Craig Baxter, Group President of Techtronic Industries Canada Inc. (Milwaukee, Ryobi, and Hoover)
37:13
37:13
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37:13In this compelling encore episode of The Voice of Retail, I reconnect with Craig Baxter, Group President of Techtronic Industries Canada Inc., a division of the $13.7 billion global manufacturing giant known for its market-leading brands including Milwaukee, RYOBI, Hoover, and Dirt Devil. Our conversation spans decades of experience, lessons learne…
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The world’s smartest AI-merchandising engine with Anabel Maldonado, Canadian Founder & CEO of PSYKHE AI
28:32
28:32
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28:32In this enlightening episode of The Voice of Retail, host Michael LeBlanc interviews Anabel Maldonado, Founder and CEO of PSYKHE AI, a company at the forefront of using psychographic intelligence and generative AI to transform the future of e-commerce merchandising. With a rich background that spans neuropsychology and luxury fashion—having worked …
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Hudson's Bay's Untimely Demise, Retail Turnarounds & Consumer Trends: A Conversation with Phil Wahba, Senior Writer at Fortune
32:53
32:53
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32:53In the latest episode of The Voice of Retail, host Michael LeBlanc sits down with Phil Wahba, Senior Writer at Fortune, to explore the ever-evolving landscape of retail leadership, consumer behavior, and strategic transformations. Wahba reflects on more than a decade covering retail bankruptcies, leadership shifts, and innovation, highlighting that…
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Strategic Resets for Thriving in Turbulent Times with Dr. Rebecca Homkes (Encore)
29:00
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29:00In this special encore episode of The Voice of Retail, host Michael LeBlanc welcomes Dr. Rebecca Homkes, a globally recognized high-growth strategy expert and author of the acclaimed book Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times. Dr. Homkes, who holds faculty positions at the London Business School and Duke Uni…
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Transform Your Fraud Prevention Strategy: Yale Holder, VP of Customer Experience at Moneris, Shares Trends & Expert Tips
30:01
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30:01In the latest episode of The Voice of Retail, host Michael LeBlanc speaks with Yale Holder, Vice President of Customer Experience at Moneris, about emerging retail fraud prevention trends and strategies for payment security. Drawing on Moneris’ extensive transaction data—covering billions of annual payments—Yale explains how fraud cases in 2024 dro…
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Retail Revolution: When AI Took Over The Voice of Retail (And Almost Nailed It)
18:49
18:49
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18:49In the latest groundbreaking episode of The Voice of Retail podcast, host Michael LeBlanc presents a true innovation in nearly 500 episodes of broadcasting – the first 100% AI-generated episode, created entirely by Google's Notebook LM AI tool. This experimental episode marks a significant milestone in retail podcasting. LeBlanc uploaded a PDF of h…
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From Clicks to Bricks: Silk & Snow’s Next Chapter in Retail with CEO and Co-Founder Albert Chow
25:30
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25:30In this episode, I welcome back Albert Chow, co-founder & CEO of Silk & Snow, to explore the company’s dramatic evolution from a digital-native sleep brand to a powerhouse in physical retail. The conversation dives into Silk & Snow’s ambitious expansion plans, with 14 new stores set to open across Canada by the end of the year. Albert shares the br…
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Retail's Future Unlocked: AI, Fast Delivery & the New Consumer Mindset with Lindsey Mazza, Capgemini's Global Retail Lead
31:06
31:06
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31:06In this episode I welcome Lindsey Mazza Capgemini's Global Retail Lead, to explore the latest findings from their annual What Matters to Today's Consumer report. The conversation uncovers significant shifts in consumer behaviour, AI-driven retail strategies, and the future of fast delivery. Mazza outlines how 2025 marks a turning point where scienc…
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Decoding Canadian Shoppers: Insights on Value, Personalization & Pricing with Cheryl Ong Seng, Vice President of Retail at Circana Canada
29:04
29:04
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29:04In this episode of The Voice of Retail, I sit down with Cheryl Ong Seng, Vice President of Retail at Circana, to explore the latest trends shaping the Canadian retail landscape. From consumer confidence and value-seeking behaviours to the challenges of personalization and pricing strategies, they cover the key insights retailers need to know. Chery…
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Retail Readiness 101 with Liza Amlani, retail expert and author of the brand new book The Whole Sale: Profitable Wholesale Strategies For Brands
35:08
35:08
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35:08Retail success isn't just about having a fantastic product—it's about understanding the business of selling. On this episode of The Voice of Retail, I welcome Liza Amlani, renowned retail strategist and co-author of The Whole Sale: Profitable Wholesale Strategies for Brands. Liza shares insider insights from her 20+ years in buying, merchandising, …
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From Marketing Leader to Independent Retailer: Daryl Aitken's Entrepreneurial Journey to Fabric Spark
39:09
39:09
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39:09On this episode of The Voice of Retail, I reconnect with Daryl Aitken, the founder of Fabric Spark, for an engaging conversation on the shifting landscape of retail. Darrell's journey is a masterclass in adaptation—starting in advertising and e-commerce, then pivoting into a fabric business that blends digital and brick-and-mortar retail. Fabric Sp…
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Retail Strategist Carl Boutet and his latest book "Blind Spot: Navigating the Unseen Effects of Technology on Commerce"
39:45
39:45
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39:45On this episode of The Voice of Retail, host Michael LeBlanc speaks with retail strategist, professor, and author Carl Boutet about his journey in academia, insights from NRF 2025, and his latest book, Blind Spot: Navigating the Unforeseen Effects of Technology on Commerce. Carl discusses his evolving role in retail education, including his work at…
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1
Vancouver's Innovative Retail Crime Fighting Solution, Project Barcode, with Sgt. Craig Reynolds & Arezo Zarrabian, Vancouver Police Department
42:40
42:40
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42:40In this episode, meet Sgt. Craig Reynolds & Arezo Zarrabian, a Senior Crime Analyst from the Vancouver Police Department. Together, they take us behind the scenes for a comprehensive discussion of both the criminal justice system & an update reflecting the work of their innovative and data-driven task force, Project Barcode, investigating and fight…
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A Modern Take on Retail Media with Drew Cashmore, Head of Strategy, Vantage
30:19
30:19
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30:19In this episode of The Voice of Retail, Michael LeBlanc sits down with Drew Cashmore, a retail media pioneer whose career spans over 15 years, including roles at Walmart and Vantage. Drew discusses his journey from building Walmart Canada’s advertising business to spearheading Walmart Connect in the U.S., scaling it into a multi-billion-dollar reta…
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Fail Better: Special Guest Host Bonus Episode with Steve Dennis
21:43
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21:43If you have been following this short special series—or if you just think about what distinguishes organizations that are winning the future from the also-rans, it is very often that they act more boldly, they take more chances, they fail regularly, they adjust, they fail some more. They believe, as my friend Seth Godin says, “if failure is not an …
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Safe Is Risky: Special Guest Host Bonus Episode with Steve Dennis
17:30
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17:30Clayton Christensen, the late great Harvard Business School professor, wrote one of the best business strategy books of all time. In his classic "The Innovator's Dilemma" he explains how successful companies often fail by becoming overly locked into their established business models and optimizing the heck out of them, thereby ignoring, more risky …
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I Love You. But You Are Not Serious People: Special Guest Host Bonus Episode with Steve Dennis
22:23
22:23
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22:23Something different for this Holiday season on the #pod as I head into my eighth year of The Voice of Retail and prepare for the year ahead - a guest host, cross-over thought leader insight bonus series of episodes from my award-winning Remarkable Retail #podcast. This past summer, Steve Dennis and I released a series of six bonus episodes with lea…
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I'm The Problem. It's Me. Special Guest Host Bonus Episode with Steve Dennis
21:31
21:31
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21:31Something different for this Holiday season on the #pod as I head into my eighth year of The Voice of Retail and prepare for the year ahead - a guest host, cross-over thought leader insight bonus series of episodes from my award-winning Remarkable Retail #podcast. This past summer, Steve Dennis and I released a series of six bonus episodes with lea…
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Shift Happens: Special Guest Host Bonus Episode with Steve Dennis
19:37
19:37
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19:37Something different for this Holiday season on the #pod as I head into my eighth year of The Voice of Retail and prepare for the year ahead - a guest host, cross-over thought leader insight bonus series of episodes from my award-winning Remarkable Retail #podcast. This past summer, Steve Dennis and I released a series of six bonus episodes with lea…
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Our Bold New Plan To Suck Less: Special Guest Host Bonus Episode with Steve Dennis
17:04
17:04
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17:04Something different for this Holiday season on the #pod as I head into my eighth year of The Voice of Retail and prepare for the year ahead - a guest host, cross-over thought leader insight bonus series of episodes from my award-winning Remarkable Retail #podcast. This past summer, Steve Dennis and I released a series of six bonus episodes with lea…
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AI in Retail: Proof of Concept to Production with Cari Covent, Head of Artificial Intelligence and Emerging Technology, Canadian Tire Corporation.
42:51
42:51
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42:51Recorded live on the stage at the Retail West conference in Vancouver in November, joining me after a brief introduction by RCC's excellent Greg Wilson, Director of Government Affairs for B.C., is Cari Covent, Head of Artificial Intelligence and Emerging Technology, Canadian Tire Corporation. Together, we explore the importance of taking a holistic…
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