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The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it ta ...
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Settling Grads, Shifting Marketing, and the Evolving NDIS
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In this powerful roundtable episode, Cathy Love is joined by coaches Chantelle Robards and Layland Webb to unpack the key business trends shaping the Allied Health sector right now. Together, they explore how 2024 new graduates are settling into practices, what’s changing in referral pipelines, the challenges of school access, marketing realities, …
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Rerun: Building Team Culture & Overcoming Imposter Syndrome
49:17
49:17
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49:17
In this heartfelt episode, Cathy Love sits down with Jess Nyman, Occupational Therapist and Founding Director of Only About Kids, to explore her journey of starting and growing a paediatric Allied Health business through the challenges of the pandemic. From starting out in a single rented room to designing her dream clinic, Jess talks openly about …
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The Future of NDIS – Advocacy, Reform and Allied Health
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49:19
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49:19
In this compelling episode, Cathy Love speaks with occupational therapist, advocate, and policy influencer Muriel Cummins. From her early days in Dublin to her current leadership roles with Every Australian Counts and OTSI (Occupational Therapy Society for Invisible Disabilities), Muriel shares her journey through clinical practice, mental health, …
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Learning from Families Navigating Disability
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38:49
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In this episode, Cathy Love chats with Emma Price—founder and CEO of Source—about her decade-long journey creating meaningful resources for families navigating disability. What began as a personal response to her daughter’s diagnosis has evolved into a national platform spanning print, digital, and Australia’s biggest disability expos. “Therapists …
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Leading Through Change – A Physiotherapy Business Journey
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46:36
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Peter and Julienne Locke, physiotherapists and business owners, joins Cathy Love this week to discuss their inspiring journey in the Allied Health sector. They share how they built their business, refined their leadership approach, and managed workforce challenges amidst shifting industry landscapes. Peter and Julienne reflect on the evolution of t…
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Navigating NDIS Reform and Future-Proofing Allied Health Businesses
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54:10
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54:10
Cathy Love is joined by Chantelle Robards, Specialist Coach at Nacre Consulting, for a timely conversation on how the NDIS reform agenda is impacting team wellbeing and business confidence in the Allied Health sector. They unpack the growing trend of clinician movement, the weight of reform fatigue, and the tough decisions Allied Health Business Ow…
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Rerun: Clinical Leaders Collective – NEW 90-Day Program
26:27
26:27
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Clinical Leaders Collective is back with a bang! Tune in to catch a glimpse at what you’ll discover about this utterly practical 90-day program for your Clinical and Team Leaders. After doing a whole lot of data research and getting industry intel on the role of Clinical and Team Leaders, Nacre Consulting has designed and perfected the Clinical Lea…
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Embracing Neurodiversity in Allied Health
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In this episode, Yael Clark, a Developmental Psychologist, Clinical Supervisor and passionate advocate for neurodiversity-affirming care, joins us to explore the shifts needed in Allied Health services. We discussed the importance of ethical and affirming therapy, how practitioners can better support neurodivergent clients, and the role of professi…
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The Productivity Blueprint Online Conference
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20:38
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In this episode, Cathy Love, Director of Nacre Consulting, spills the beans on the upcoming Quarterly Accelerator Conference / Online Conference happening on Friday, 21st March 2025. This isn’t your typical online event—this is where Allied Health Business Owners come to turbocharge productivity, learn from industry leaders, and leave with actionab…
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From Speech Pathology to Multidisciplinary Success
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46:55
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This week, Cathy Love sits down with Megan Ingram, Director of Peninsula Plus, to explore her business journey from Peninsula Speech Pathology Services to a thriving multidisciplinary Allied Health business. Megan shares the challenges and triumphs of rebranding, growing a diverse team, and maintaining strong leadership in an ever-changing healthca…
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How to Get Back in the Black—Fast! In this episode, Cathy Love discusses the challenges of the summer slump in Allied Health businesses and how to recover quickly. She introduces the upcoming Masterclass, Summer Slump Solutions: How to Get Back in the Black-Fast, designed to help Allied Health Business Owners tackle cash flow disruptions, client ca…
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In this episode, Cathy Love sits down with Lisa Horton, communications specialist and integral part of Nacre Consulting’s marketing team, to discuss the evolving role of branding in Allied Health businesses. They explore how brand strategy impacts business growth, credibility, and customer connection. Lisa shares insights into the work she’s done w…
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State of 2025 – Allied Health Business Landscape
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58:40
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In this thought-provoking solo episode, host Cathy Love takes a deep dive into 2025 and the major trends shaping the year ahead. Covering everything from politics and workforce strategies to AI advancements, cyber security, and the NDIS landscape, Cathy offers insights on how Allied Health business owners can navigate an evolving industry. With eco…
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In this heartfelt rerun episode, Cathy Love sits down with Madeleine Buchner, CEO and Founder of Little Dreamers, a trailblazing organisation supporting young carers. Maddie shares her entrepreneurial journey from founding the organisation at age 16 to leading a national team across multiple states. Listen in on the unique challenges young carers f…
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Advocating for Music Therapy in Australia
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40:16
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40:16
In this compelling episode, host Cathy Love sits down with Monica Zidar, President of the Australian Music Therapy Association (AMTA), experienced music therapist, and Director of Queensland Paediatric Allied Health. Monica shares her journey from a student volunteer to leading AMTA during a time of significant challenges. She reflects on the criti…
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In this engaging episode, Cathy Love chats with Charmaine Owen, Founding Director of Kids and Community, about navigating uncertainty, co-designing services, and leading with authenticity. Charmaine shares her refreshing perspective on thriving in unpredictable times and how her team’s innovative programs, like their unique Community Inclusion Coac…
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Rerun: Entrepreneurial Boardroom Alliance Program
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39:54
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Welcome to this rerun episode of Allied Health Business Brilliance! Cathy Love is joined by Layland Webb to discuss the transformational Entrepreneurial Boardroom Alliance (EBA) program. Together, they unveil the unique elements of this flagship offering, which has been empowering Allied Health Business Owners to navigate challenges, grow their bus…
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Rerun: Understanding Human Behaviour at Work & What Makes Excellent Customer Service
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50:18
Welcome to another insightful episode of Allied Health Business Brilliance. In this rerun episode, Cathy Love is joined by Cate Schreck, the Founding Director and Service Excellence Coach of Light Bulb Training Solutions and Just for Schools. Cate shares her wealth of knowledge on customer service excellence, emotional intelligence, and how Allied …
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Rerun: Artificial Intelligence in Allied Health Operations – What You Should Know
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32:00
In this episode, we have Marcus Jean-Francois, Systems Champion and Coach at Nacre Consulting, joins the podcast with Chantelle Robards to discuss what Allied Health Business Owners should be looking out for when it comes to Artificial Intelligence. Deep dive into the world of AI and its practical applications in Allied Health. Tools like ChatGPT a…
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2024 Reflections - Wins, Challenges, and What's Next?
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43:28
In this special year-end episode, Cathy Love is joined by Chantelle Robards and Layland Webb for a lively and insightful conversation about 2024. Together, the trio reflects on the year’s highlights, key industry trends, recruitment successes, and the lessons learned along the way while navigating the evolving NDIS landscape. The trio also celebrat…
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Building Resilience in Allied Health Business
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42:50
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42:50
Join Cathy Love and Dr. Margaret Beattie, Health Service Manager at Super Rehab, as they dive into the intricacies of building resilient Allied Health businesses. Margaret shares her journey, the evolution of Super Rehab, and the strategies they’ve employed to foster a thriving team culture, introduce innovative services, and create sustainable gro…
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Building Value in Your Allied Health Business
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46:11
In this episode, Cathy Love reconnects with Michael Kerr, founding director of Kerr Capital, for an in-depth discussion on building sustainable value in small businesses. Together, they explore the importance of operational efficiency, financial clarity, and strategic planning to create businesses that thrive—whether owners choose to sell, scale, o…
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Evolutions of Paediatric Physiotherapy and Innovations in Allied Health
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49:25
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49:25
In this episode, Cathy Love is joined by Mary-Anne Xenitelis, the trailblazing founder of the Paediatric Physiotherapy Center and Moore Intensive Therapy Studio. Mary-Anne shares her journey from the early days of becoming a pioneering force in paediatric care in Melbourne, Australia. This candid conversation unpacks the evolution of Allied Health …
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Navigating NDIS Changes and Foundational Supports
43:08
43:08
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43:08
Join Cathy Love and Chantelle Robards as they deep dive into recent shifts in the NDIS landscape that impact Allied Health businesses. In this episode, they share an honest, practical look at the current state of foundational supports, registration updates, and the implications for business owners, support coordinators, and clients alike. From advi…
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Achieving Stability and Growth in Allied Health
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42:08
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In this episode, Cathy Love chats with Susan Marden, the Director of OneOnOne Children’s Therapy. They discuss the challenges and growth strategies for Allied Health businesses, particularly in the complex landscape of NDIS. They dive into the Early Start Denver Model (ESDM) for autism intervention, the importance of team training, and the impact o…
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