The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it ta ...
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Privatepratice Podcasts
In this rerun solo episode, Cathy Love thinks out loud with Allied Health business owners about a trend many are now feeling: waitlists that aren’t what they seem. She explores why waitlists are dissolving, what your numbers are really telling you, and why relying on word of mouth alone is becoming an increasingly risky marketing strategy. Cathy al…
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Diversify or Disappear? Building a Resilient Allied Health Business
45:22
45:22
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45:22In this episode, Nacre Consulting coaches Chantelle Robards and Layland Webb unpack why Allied Health businesses must move beyond a single funding source—and how to do it without derailing your core services. They cover the immediate push factors (e.g., Thriving Kids, support needs assessments, therapy guideline changes), then map out pragmatic ste…
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Rerun: Wellbeing, Balance, and Remote Work
42:32
42:32
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42:32Mia Poklepovich — Occupational Therapist, founding director of OT Inspire and The Freedom Therapist Club from Alice Springs joins Cathy Love to talk about building a values-led practice that serves remote First Nations communities. Mia shares how her team blends on-country outreach with a strong telehealth model and parent education to ensure conti…
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Rerun: Creating Successful Online Occupational Therapy Programs
45:18
45:18
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45:18In this rerun, Cathy speaks with Lauren Hart and Therese Sullivan, Co-Directors of Optimal Living (an OT-only practice specialising in adult neuro and home mods) and co-founders of Otuition, a learning platform for Occupational Therapists. Lauren shares how Optimal Living grew by narrowing its niche, investing in culture, and building robust system…
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Thriving Kids, Foundational Supports & What Providers Can Do Now
39:13
39:13
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39:13The “Thriving Kids” announcement has sent ripples of uncertainty through the paediatric Allied Health sector. Let’s cut through the noise to discuss what the proposal really means for you as an Allied Health Business Owner. We break down the timeline, the political drivers, and the critical details that are still up in the air. Chantelle Robards (S…
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Running Remote Allied Health Support Ops That Matter
52:25
52:25
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52:25In this episode, Cathy Love sits down with Korryn Campbell, one of Australia’s first Certified Online Business Managers (OBM®) and Founder of Allied Business Support Australia. Korryn shares her 17-year journey from starting a virtual office business during maternity leave to now running a 15-person remote team that supports Allied Health providers…
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The Disabled CEO on Stroke, Resilience, & Redefining Leadership
40:22
40:22
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40:22What happens when a fit, ex-military CEO wakes up unable to speak? In this conversation, Cathy Love is joined by Michael Maher, stroke survivor and Founding Director of The Disabled CEO, to unpack the pinnacle moment that changed everything on 22 July 2022 — and the mindset, tactics, and networks that powered his recovery. Michael shares the realit…
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Sole Trader Success Guide – From Midnight Management to Business Momentum
35:30
35:30
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35:30Allied health sole traders, this episode is for you. Cathy Love shines a spotlight on the realities of running your business solo — thriving as a clinician by day but wrestling with “midnight management” after hours. Drawing from her own early experiences, Cathy unpacks the common challenges sole traders face today: from navigating post-COVID fundi…
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Systems That Stick – Start Small, Save Time & Build Culture
37:24
37:24
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37:24Systems aren’t just for large organisations — they’re the backbone of every sustainable Allied Health business. “I’ve got NO time”, “It’s all in my head”, or “The team won’t use it” are all common chimes of Allied Health Business Owners. In this episode, Nacre Consulting’s Business Manager Layland Webb is joined by Marcus Jean-Francois (Nacre’s Sys…
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Rerun: The Ins-and-Outs of Business Law – Challenges, Contracts, Insurance & More
56:21
56:21
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56:21Business law may not be the most glamorous part of running an Allied Health business — but it’s one of the most crucial. In this re-run episode, Founding Director of Pidcock Law, Nicholas Pidcock will demystify the legal landscape for Allied Health Business Owners. It’s time to explore why proactive legal relationships matter, how to avoid costly m…
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Leading the Shift with Neuroaffirmation and Purposeful Growth
42:00
42:00
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42:00From burnout to bold business moves—Alice Ayliffe is carving a new path for neurodivergent clinicians and the clients they support. In this energising and honest conversation, Cathy Love chats with Alice about her journey as an Occupational Therapist, Allied Health Business Owner, and proud neurodivergent woman. After relocating to Hobart, facing m…
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The Power of Nimbleness in Allied Health Business
41:38
41:38
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41:38Navigating the shifting landscape of NDIS rules, policy changes, and mounting pressures can be messy. But the most successful Allied Health businesses have one thing in common: they’re nimble. In this solo episode, Cathy Love explores the true meaning of nimbleness for Allied Health Business Owners. Drawing from her coaching conversations and real-…
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The Pressure to Step Up – NDIS Reform Fallout
40:50
40:50
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40:50If it feels like the goalposts keep shifting—you’re not imagining it. In this unfiltered episode, Cathy Love is joined by Chantelle Robards to unpack the relentless changes shaking the NDIS landscape. From the ministerial brief to foundational support confusion, CEO transitions, and tightening gap payment rules—this episode unpacks the mounting pre…
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From Protest to Pivot – What Allied Health Must Do Next
48:20
48:20
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48:20The changes keep coming, and Allied Health businesses are feeling every bump. In this powerful episode, Cathy Love speaks with the amazing Sarah Collison, Founding Director of Verve OT and Verve Learning, about the turbulent aftermath of the 2025–26 NDIS pricing changes. What began as a rare moment of unity across the Australian Allied Health secto…
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Remote Work, Real Impact - Story of Growth, Grit and Gratitude
46:47
46:47
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46:47In this heartfelt and inspiring episode, Cathy Love chats with long-time team member Emma Samia, Creative Designer at Nacre Consulting. For over 12 years, Emma has been a vital part of the business’s evolution—first as a virtual assistant and now as the creative mind behind much of Nacre’s visual content. Emma opens up about her journey through mot…
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Theratrak – Breaking Barriers in Allied Health
45:23
45:23
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45:23What if technology could bridge the gap between therapy sessions, empower families, and reduce therapist burnout—all without compromising quality care? In this episode, Cathy Love is joined by Laura Simmons, Occupational Therapist turned accidental tech founder and CEO of Theratrak. Theratrak started as a simple idea for sharing therapy activities …
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In this solo episode, Cathy Love takes you behind the scenes of one of the most challenging and fast-moving seasons in the Allied Health sector. From the shock of the Annual Pricing Review (APR) to the massive advocacy efforts, strategic pivots, and business recalibrations, this episode is a time capsule of resilience and tenacity. Cathy reflects o…
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From Solopreneur to Powerhouse – Leading Change and Building Culture
50:36
50:36
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50:36Kelly Forbes is the Founder and Director of Forbes Care Occupational Therapy. With a background in paediatric OT, Kelly is known for her team-first leadership approach and commitment to building a business where clinicians thrive. From solo practitioner to Director of a 26+ person Allied Health business, Kelly Forbes has led Forbes Care Occupationa…
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Smarter Business Decisions: Models, Mindset & the Numbers That Matter
53:59
53:59
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53:59In this episode, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, to unpack the mindset and mechanics of business decision-making for Allied Health Directors. It’s a practical, number-loving conversation that explores how data and planning can lift the fog and help owners lead with clarity. From budgeting to strategic dec…
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Rerun: Measuring Performance & Success through Data
48:07
48:07
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48:07In this rerun episode, Cathy Love chats with Cullen Brugman, Managing Director of Dashboard Magic, about how data is the secret weapon in smart Allied Health business management. Cullen unpacks what good data actually looks like, why Allied Health professionals shouldn’t fear it, and how dashboards can radically improve decision-making. They explor…
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Rerun: Leadership Strategies for Coaching Underperforming Employees
55:00
55:00
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55:00When a team member underdelivers, it impacts more than just KPIs — it affects morale, culture, and your time as a business leader. In this rerun episode, Cathy Love sits down with Nacre Consulting’s Business Manager – Layland Webb to talk about the real-life challenges of leading through underperformance in Allied Health. They share stories and str…
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Women in Allied Health Marketing – Leadership, Voice & Strategy
47:09
47:09
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47:09In this episode, Cathy Love sits down with Nicola Photiou, Marketing Manager at Nacre Consulting, for an energetic and behind-the-scenes conversation about women leading the charge in Allied Health business marketing. Nicola shares her career journey from local government comms to shaping national-level marketing strategy at Nacre. They explore how…
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Planning Beyond the Panic: Revenue Diversification for Allied Health Businesses
53:08
53:08
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53:08In this episode, Cathy Love is joined by Nacre’s Business Manager, Layland Webb, for a grounded and practical conversation on how Allied Health Business Owners can plan beyond the panic. With rising costs, shifting markets, and mounting pressure on Directors, it’s time to reframe business planning as a strategic opportunity—rather than just surviva…
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The Financial Team You Deserve: Habits, Know-How & EOFY Wins
1:16:45
1:16:45
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1:16:45As EOFY approaches, it’s time to get serious about your numbers and your financial support team. In this episode, Cathy Love and Layland Webb dive into a favourite topic—loveable numbers, while they share why EOFY isn’t just about paperwork and tax returns, but an opportunity to check in on your business brilliance. Cathy and Layland breaks down wh…
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DSC Annual NDIS Conference – Key Takeaways
50:10
50:10
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50:10Fresh from attending the 2025 DSC Annual NDIS Conference in Melbourne, Cathy shares her personal highlights, key takeaways, and thoughtful reflections. From foundational supports and registration reform to employment gaps and AI, this wrap-up covers the big conversations and subtle shifts shaping the future of the NDIS. Whether you joined the event…
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Leading with Intuition, Energy, and Purpose
42:03
42:03
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42:03In this soulful and deeply practical episode, Cathy Love sits down with Elanie Moulos, Occupational Therapist and Founding Director of SereneKids Therapy. Based in New South Wales, Elanie shares her unique approach to paediatric OT, team leadership, and business ownership—one grounded in nervous system regulation, emotional intelligence, and energe…
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