Best Precursive Podcasts (2025)

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Pokemon Trading Cards: A Generational Experience 1:24:08

Play Pause

2M ago1:24:08

1:24:08

"Like using Scyther, Hitmonchan and Magmar to destroy Ronald and embarrass him in front of the world, so are the Games of Our Lives... You gotta use the best cards when the game gives them to you, and these are The Games of Our Lives!" Episode 47 of the future award-winning podcast about the video games we love that made us the gamers who we are to…

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Celeste is a Transformative Adventure! feat. The3rdKnight 1:43:31

3M ago1:43:31

1:43:31

"Like facing your inner demons to climb your way to the top of the mountain, so are the games of our lives.... I didnt realize this mountain had mirror demons and now im scared. And these are the games of our lives!" Episode 46 of the future award winning podcast about the video games we play that made us the gamers we are today! In this episode, B…

1
Jak and Daxter Precursed Our Hearts! (feat. soccerfw5) 1:07:30

3M ago1:07:30

1:07:30

"Like a loud mammal with his loud-mouthed best friend on a journey to save the world, so are the Games of Our Lives. Wait a minute, I thought we already did an episode about Banjo-Kazooie? These are the Games of Our Lives" Episode 45 of the future award-winning podcast about the games that made us who we are today! In this episode, Bill and Soccerf…

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Our Comfort Games That Keep Us Sane 1:01:35

4M ago1:01:35

1:01:35

"Like fighting a crowd of hundres of thousands of people in order to preorder a Nintendo Switch 2, so are the Games of Our Lives... I think I had to kill 14 people last night, but we secured the bag! And these are the Games of Our Lives!" Episode 44 of the future award-winning podcast about the video games that made us the gamers we are today! In t…

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The Nintendo Switch 2 Direct was Certainly Polarizing 1:24:15

4M ago1:24:15

1:24:15

"Like driving cars, boats and airplanes and exploring an open world, so are the Games of Our Lives... Finally! They made a sequel to Diddy Kong Racing! And these are the Games of Our Lives!" Episode 43 of the future award-winning podcast about the games that made us who we are today! In this episode, Bill and Mat discuss: The Nintendo Switch 2 Dire…

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Nintendo's Latest Direct with a side of Yakuza Kiwami 1:38:18

5M ago1:38:18

1:38:18

Like opening your fifth pack of the new Pokemon TCG Pocket set and pulling nothing but trash, so are the Games of Our Lives... Today's Nintendo Direct felt a bit like that, and These are the Games of Our Lives!" Episode 42 of the future award-winning podcast from Bill, Tony and Mat! In this episode, Bill and Tony Discuss: The Latest Nintendo Direct…

1
Tony Hawk's Underground: A Skater's Legacy 1:07:32

5M ago1:07:32

1:07:32

"Like busting a McTwist over a helicopter in Hawaii, so are the Games of are lives...honestly, I'm just happy to stick it to Eric at the Slam City Jam, and these are the Games of Our Lives." Episode 41 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: Tony Hawk's Underground Tony Hawk 3+4 Remake Pok…

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The 2025 Pokemon Direct Left Us Whelmed 1:05:28

6M ago1:05:28

1:05:28

"Like a Chikorita staring down the fact that it's the worst starter ever, so are the Games of Our Lives. You have almost 10 generations of Pokemon now and you choose the worst grass starter? And these are the Games of Our Lives!" Episode 40 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: The 2025 …

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WWF No Mercy was a STUNNER! feat. ThrillhouseMAX 1:01:49

1y ago1:01:49

1:01:49

"Like hanging out playing video games with friends in the living room, so are the Games of Our Lives... HEY! I wanted to play as Stone Cold Steve Austin! I'mma hit you with a stunner! And these are the Games of Our Lives!" Episode 39 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and guest host ThrillhouseMAX dis…

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Mario Kart Double Dash had us Single-handedly Having a Blast! 1:08:59

1y ago1:08:59

1:08:59

"Like coming back to your podcast with an extremely warm welcome after all this time, so are the Games of Our Lives. I definitely prepared a nice intro for everyone; and These are the Games of Our Lives!" Episode 38 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Tony discuss: Mario Kart Double Dash YuGiOh Pok…

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Paper Mario: The Thousand Year Door's Remake was a home run for Nintendo 1:22:04

1y ago1:22:04

1:22:04

"Like having your identity stolen and being unable to tell the truth, so are the Games of Our Lives. I just want to come back to the gang and you stole my "P" YOU STOLE MY "P"!! And these are the Games of Our Lives. Episode 37 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: Paper Mario: The Thousa…

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Nintendo's June Direct was the Perfect Swan Song 1:50:37

1y ago1:50:37

1:50:37

"Like Link being absorbed by a black miasma and forcing the princess to save the day, so are the Games of Our Lives. I can't believe it took 40 years for The Legend of Zelda to finally be about Zelda?! These are the games of our lives!" Episode 36 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: Th…

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The Strategic Role of Services in SaaS Growth with Jonathan Corey of Precursive 33:49

1y ago33:49

33:49

In this episode, Jeff and Jonathan Corey, CEO of Precursive, delve into the strategic importance of services in SaaS businesses. They explore how professional services and implementations drive growth, enhance customer satisfaction, and unlock new revenue opportunities, highlighting key strategies for aligning sales and service teams for sustainabl…

1
Pokemon X and Y was a Weird Spot in the Timeline plus Gen 6 Draft 1:48:03

1+ y ago1:48:03

1:48:03

"Like not remembering a single gym leader from the entire game, so are the Games of Our Lives... I just listed 8 names and half of them aren't even real. These are the Games of Our Lives!" Episode 35 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: Pokemon X and Y Cats and Kittens Pokemon Legends Z…

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Unlocking Customer Success: Evolving Strategies with Jay Nathan 11:38

1+ y ago11:38

11:38

In today's episode, Jeff and Jay delve into the evolving landscape of customer success and account management, exploring modern business strategies and the importance of data-driven decision-making. Gain valuable insights into shifting metrics, leadership responsibilities, and actionable takeaways for business growth. Don't miss this thought-provok…

1
Final Fantasy X Set the New Standard! 1:54:58

1+ y ago1:54:58

1:54:58

"Like grinding away at EXP only to get stonewalled by a giant bubble of water, so are the Games of Our Lives. Seriously, Blitzball? What's going on here? This is ridiculous! And these are the Games of Our Lives." Episode 34 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and special guest Shanove discuss: Final Fa…

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Was the Super Mario RPG Remake Perfect? 1:30:28

1+ y ago1:30:28

1:30:28

"Like finding out Mallow's true identity, so are the games of our lives. Is he a Toad? Is he a cloud? He's certainly sweet. These are the games of our lives." Episode 33 of the future award-winning podcast from Bill. Mat and Tony! In this episode, Bill and Mat discuss: Super Mario RPG Remake Pokemon Concierge 2023, the year without Waluigi Jack Bla…

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2023, What a Year! 2:09:00

1+ y ago2:09:00

2:09:00

"Like finally recording an episode before the end of the year, so are the games of our lives. We did it! We are alive! And these are the games of our lives! Episode 32 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: The Video Game Awards Baldur's Gate 3 IGN's Game of the Year The Legend of Zelda: …

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How to Launch Customer Success SQLs To Expand and Retain with Monica Trivedi 28:58

2y ago28:58

28:58

Boost revenue and satisfaction with CSQLs. Insights from Monica Trivedi, SVP at JLL Technologies, emphasize the importance of metrics, collaboration, and a customer-centric culture. Plan and involve leadership for successful CSQL implementation. 🤝#CSQL #CustomerSuccess #BusinessGrowth

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Driving Revenue Growth Through CSM with Chad Horenfeldt and Kristi Faltorusso 35:47

2y ago35:47

35:47

Jeff Kushmerek with Chad Horenfeldt and Kristi Faltorusso explore forecasting, renewals in CSM, and the importance of not conflating customer health and renewal forecasts. Their insights offer valuable strategies for revenue growth. Subscribe for more insights!

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How Technical Should CSMs Be with Lizzy Rosen 27:33

2y ago27:33

27:33

This thought-provoking episode with Jeff Kushmerek and Lizzy Rosen explores the essential skills required for Customer Success Managers (CSMs). They dive into the perfect mix of technical expertise and soft skills, the potential of internal hiring, and the importance of understanding customer needs. Tune in as they discuss hiring strategies, the va…

1
Insights From a Customer-Focused CEO with Kris Rudeegraap 33:23

2y ago33:23

33:23

In this episode of the GSD Podcast, Kris Rudeegraap, CEO of Sendoso, shares his experiences and strategies for building successful customer relationships. Tune in for valuable insights from a customer-focused CEO!

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A Step-By-Step Guide To Running Digital CS 48:13

2y ago48:13

48:13

Join Angeline Gavino and Jeff Kushmerek in this insightful conversation as they discuss the importance of effective digital customer support. Learn how to leverage technology while maintaining a human touch, the significance of empathy and active listening, and how data analytics can enhance personalized interactions. Gain valuable insights on addr…

1
Voice of the Customer Programs With Dana Alvarenga 29:22

2y ago29:22

29:22

Join Jeff and Dana as they explore the power of customer advocacy and community engagement in driving customer-led growth. Gain insights into operationalizing customer advocacy, tracking revenue influence, and leveraging authentic customer voices. Don't miss out on this informative discussion!

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Unlocking Success: The Role of Forecasting in Business ft. Alli Tiscornia 38:00

2y ago38:00

38:00

Join host Jeff Kushmerek in the latest GSD podcast episode as he interviews Alli Tiscornia, the Chief Customer Officer of Turner. They delve into the world of Customer Success Managers (CSMs) and discuss the importance of risk assessments, forecasting, and a sales mindset. They also touch on merging account management and customer success, the chal…

1
Maximizing Customer Success Using Slack With Gözde Görce 32:32

2+ y ago32:32

32:32

Join Jeff Kushmerek and Gözde Görce as they discuss the advantages of transitioning from email to Slack for customer success and support teams. Learn how Slack can improve response times and communication, key guidelines for effective use, and other use cases for the platform. Don't miss out on valuable insights into the benefits of using Slack for…

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Running a great Customer Advisory Board: Insights from Scott Roth with Alli Tiscornia 50:30

2+ y ago50:30

50:30

Scott Roth shared his experience transitioning to a small startup and discussed the success of the company's virtual customer advisory board. Key takeaways include the importance of building credibility with customers, discussions on the product roadmap and co-developing new capabilities, plans for future in-person meetings, and the possibility of …

1
Mastering Your Career: Candid Insights on Leadership & Planning with Marija Skobe-Pilley 38:43

2+ y ago38:43

38:43

In this conversation, Jeff speaks with Marija Skobe-Pilley, director of customer success at ClickUp and host of the Women in Customer Success podcast. Key topics discussed include: - Approaches to career planning, including understanding the skills needed for a CCO role and being open to opportunities - The importance of taking initiative and being…

1
Delivering Amazing Customer Experiences with Daniel Viduya 25:13

2+ y ago25:13

25:13

Join Jeff and Daniel Viduya in this engaging podcast episode as they dive into the importance of authentic customer service. With Daniel's personal experiences as a customer, they discuss how businesses should prioritize customer experience in all interactions. Learn about the innate behaviors of good manners and empathy, and hear about exceptional…

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GSD Podcast - Creating Rock Stars that Scale with Dan Ennis 43:19

2+ y ago43:19

43:19

Jeff and Dan discussed the importance of the customer success team focusing their time not just on metrics in general, but also on the human validation component. They also talked about people saying yes or no to a survey is not the indicator of churn or renewal, but rather whether they actually responded to the survey. Jeff and Dan discussed the i…

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Unlock Your Team's Potential with CSM Enablement Expert Sumitra Narayanan 45:39

2+ y ago45:39

45:39

In this episode, Jeff interviews Sumitra Narayanan about customer success solutions engineering and technical account management. Learn how to streamline the CSM workflow and equip them with what they need to be happier, more effective, and add value where it matters.

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Leslie's Greenwood's Path to Becoming a Community Builder 34:43

2+ y ago34:43

34:43

Building a thriving community takes more than just having an online presence. It requires a well-defined mission, vision, and customer journey. It also needs to have strategies that foster meaningful engagement with its customers. Fortunately, the GSD podcast is an excellent resource to help you get started. In this episode, Leslie and Jeff discuss…

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Taking the Stress Out of Go-Live Day: Tips and Tricks from Pat Muirragui 44:25

2+ y ago44:25

44:25

Learn tips and tricks from Pat Muirragui on how to have a successful go-live for your enterprise application. Includes pre-sales, handoff, kickoff, development cycle, testing cycle, and more.

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Unlocking the Hidden Treasure of High Value Consulting with Michael Burton 33:09

2+ y ago33:09

33:09

It's no secret that high value consultancy services can provide a huge boon to businesses of all sizes. By leveraging the expertise of experienced consultants, businesses can quickly overcome product gaps and gain a competitive edge in their industry. In this GSD Podcast, Michael Burton of Stitch discusses the keys to success when it comes to high …

1
Implementation Tips from Cheyanne LaFrance 38:05

2+ y ago38:05

38:05

Listen in as Cheyanne and Jeff discuss their best tips for successful onboarding and implementation. From communication to getting everyone on the same page, they cover it all! • Cheyanne LaFrance and Jeff Kushmerek discussed implementation for this GSD Podcast episode. • Cheyanne talks about closely working with her sales team to onboard customers…

1
Nintendo is Just So Direct! 1:07:10

2+ y ago1:07:10

1:07:10

"Like not giving Tony a heads up before the emergency podcast goes live... so are the games of our lives. I'm sorry Tony please forgive me...and these are the games of our lives!" Episode 31 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: Nintendo February 2023 Nintendo Direct Pikmin 4 Splatoon 3 …

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Onboarding Yourself: A 30-60-90 Day Guide with Erika Villarreal 31:58

2+ y ago31:58

31:58

Join Jeff as he interviews Erika Villarreal, author of The 30-60-90 day guide to Onboard Yourself: a helpful guide for new employees during their first 90 days on the job. This guide covers topics such as getting to know the team, understanding team members and products/roles, and transitioning accounts, and diving deep into customer details.…

1
Paper Mario was NOT Paper-Thin! 1:25:46

2+ y ago1:25:46

1:25:46

"Like havin' your head jumped on over, and over and over again, so are the games of our lives... He does have the Power Bounce Badge, so... these are the Games of Our Lives!" Episode 30 of the future award-winning podcast from Bill, Mat and Tony! In this episode, Bill and Mat discuss: Paper Mario (Nintendo 64) Nintendo, Microsoft and Sony not in E3…

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Taking a Proactive Approach to CSM: Advice from Bernadette Risley 38:12

2+ y ago38:12

38:12

In this episode, Jeff interviews Bernadette Risley about using good sales tactics to be better CSMs. They discuss the importance of having a strategy in place before executing any customer success initiatives and how to review original objectives.

1
Pokemon is Alive Again! Scarlet and Violet are AWESOME! 2:16:22

2+ y ago2:16:22

2:16:22

"Like sittin' here slappin' my Belly, these are the Games of Our Lives. Listen it's called Belly Drum and its actually an important move for Azumarill to beat Tera Raids, so why are you making fun of me? And these are the games of our lives!" Episode 29 of the future award winning podcast from Bill and new co-host Mat is now live! In this episode, …

1
Jay Nathan is passionate about Customer Success and Community 39:56

2+ y ago39:56

39:56

In this podcast, Jay Nathan, EVP of Higher Logic, talks about how to use Community as a way of scaling customer success. He also talks about : - How Community increases NRR - The community ROI story to the CFO - Creating an Ecosystem customers feel great about - Building Self service with Community - Monitoring your communities will give you an eff…

1
Episode 35: Carly Agar helps CSMs get jobs 29:48

2+ y ago29:48

29:48

Jeff is joined by Carly Agar, who helps people land jobs in Customer Success. Carly spent many years as a high-performing CSM before starting her own practice. In this chat, Carly discusses: Her move from CSM to starting her own consulting practice vs going into a management role Career paths and making the right next step Transitioning from other …

1
104 – Growing Desire… Birth of Cure Spicy! (Delicious Party Episode 4)

2+ y ago

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“what are you?” “a peppery sandwich…” Twitter: @PrePodEngage Charlie: @magical_pride Cassidy: @madlobotanist Recipes: Just, I dunno, Make a Sandwich. https://dl.dropboxusercontent.com/s/zmif8wshzm9yse4/prettycureepisode104complete.mp3By prettycurepodcast

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Episode 34: Slack as a Customer Retention Tool with Mike Molinet of Branch 39:25

2+ y ago39:25

39:25

Jeff is joined by Mike Molinet of Branch. Mike had written this article on how Branch uses Slack to Retain and Grow $100k+ accounts. This was such a different perspective that we needed to get Mike on the podcast to explain. Listen has Mike describes: - How Branch uses Channels to keep engagement high with Branch's power users and Champions - Expec…

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103 – Kome-Kome on an Errand! Got Lost in a Mess! (Delicious Party Episode 3)

2+ y ago

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This show has a lot of Cute Babies in it. Twitter: @PrePodEngage Charlie: @magical_pride Cassidy: @madlobotanist Recipes: https://sudachirecipes.com/japanese-purin/ https://cookingwithdog.com/recipe/easy-custard-pudding/ https://dl.dropbox.com/s/f30eioj623gc5bw/prettycureepisode103complete.mp3By prettycurepodcast

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102 – Goodbye, Yui! Mari’s Decision (Delicious Party Episode 2)

3y ago

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Charlie sent me (Cassidy) this audio Over A Month ago. I don’t know what happened or why I didn’t post it, but here it is. Twitter: @PrePodEngage Charlie: @magical_pride Cassidy: @madlobotanist Recipes: https://sudachirecipes.com/authentic-chicken-karaage/ https://dl.dropboxusercontent.com/s/d0da23iaut11u9v/prettycureepisode102complete.mp3…

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Episode 33: $TFU (and Let Your Customers’ Voice Be Heard) with Bob London 37:56

3y ago37:56

37:56

Jeff sits down with the legendary Bob London to discuss Strategic Conversations. Bob has over 2600 customer conversations analyzed among sales and CS, and has put together a framework for talking to customers called the Five Customer Love languages. Jeff and Bob dive deep into the 5 love languages and talk about how to use the framework to get your…

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Episode 32: An Industry Analyst's Perspective on Customer Success with Bruce Daley 35:31

3y ago35:31

35:31

This week we were joined by Bruce Daley of S&P Global 451 Research. Bruce is an industry analyst following revenue generation software companies with a particular interest in Customer Success vendors. He is a long-time student of the software industry and is considered minor nobility in it by some. We talked about how to make a buck in this busines…

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Episode 31: Rachel Provan is helping new Customer Success leaders with their careers 36:32

3y ago36:32

36:32

Jeff is joined by Rachel Provan, a Top 50 Women Leaders In Customer Success 2022 and Top 100 CS Strategist 2022! Rachel and Jeff discuss: - Time Management boundaries in CS and how to get people to respect them and stop the pattern of interruption - Rachel's career advice about "Heads of CS" positions - The problem with the "player coach" role - Th…

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101 – Food Brings Smiles. Transform! Cure Precious! (Delicious Party Episode 1)

3y ago

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Grease up those Fryers, because today we’re tucking into a brand new Season(ing) of Pretty Cure! Twitter: @PrePodEngage Charlie: @magical_pride Cassidy: @madlobotanist Recipes: https://sudachirecipes.com/easy-japanese-omelette-rice-omurice/ https://cookingwithdog.com/recipe/omurice/ https://dl.dropboxusercontent.com/s/d09ur0wefdif6yj/prettycureepis…