EBC Home Hints was setup for all homeowners and buyers. The idea is to provide detailed information on home maintenance. Protect your largest investment.
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Plumbing Basics Podcasts
Supercharge your journey to success in the home services industry with insights and actionable content that will transform your business.
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Giving forgotten and terrible films another roll of the dice. We plumb the depths of all the streaming services and uncover any rough diamonds deserving of another chance. Each week, Steff and Hutch pick a film to dissect and decide whether time has been kind.
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Attention all business-minded veterans and civilians! Get ready to dive into the trenches of entrepreneurship with two dynamic hosts who have served their country and are now taking on the world of business. From the sands of Afghanistan to the heat of the Gulf War, these two veterans bring you the best of both worlds. Join us as we unpack the highs, lows, and everything in between on the frontline of business ownership. Tune in for expert insights, hilarious banter, and no-nonsense advice o ...
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Understand your home and the four seasons. How they affect your investmentBy Paul Rochette
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It's Not Fat, it's Power: Ozzy Osbourne Tribute, The Odyssey, Basic Instinct Reboot, Taika Watiti's Dredd, Andor Emmy Nominations, Predator Badlands, Paul Movie Review
1:09:11
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1:09:11Send us a text We are bursting at the seams with news this week, with plenty going on to sink our teeth into. We do pause and mark the passing of the Prince of Darkness, however. The movie under review for this episode is 2011's Paul, starring Simon Pegg and Nick Frost. But not, as Steff makes very clear, directed by Edgar Wright. Can he make peace…
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FATALITY: Star Wars News, Mortal Kombat, Tron Ares, John Wick Movie Review
1:19:28
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1:19:28Send us a text Star Wars updates abound this week as we cover the news that Papa George is attending his first ever Comic Con, and you too can own a slice of prop history (for the right coin). There’s also news on the latest instalments in the Mortal Kombat and Tron franchises. Then it’s onto our main event, a review of Keanu resurrection vehicle J…
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A tribute to Dr. George C Shurtleff, Yesterday's Man.By Paul Rochette
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Bacta Bacta Bacta Back: Kenneth Colley Tribute, Slow Horses, Welcome to Wrexham, End of Days Movie Review
1:07:47
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1:07:47Send us a text Another sad passing to mark this week, as we salute the Admiral Piett actor for the final time. We then roundup all the TV we have and have not been watching lately. Plus there's a couple of stories about water, for... reasons. Following that is our main event, and this week we are reviewing 1999's End of Days. Schwarzenegger vs The …
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The Dogs Always Know: Michael Madsen Tribute, Street Fighter and Running Man Remakes, Denis Villeneuve’s Bond, Swan Song Movie Review
1:26:31
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1:26:31Send us a text The boys are back from holiday and can now regale us of their Croatian odyssey. In short, Hutch was mainly sat by the pool, but at least Steff took some culture in. It’s also a bumper news week, as we discuss a couple of remakes of “beloved” movies and a new entry in a classic franchise. We also mark the sad passing of actor Michael …
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I AM THE LAW: Adventures in Babysitting, Dredd Movie Review
1:08:30
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1:08:30Send us a text Spielberg's shark based magnum opus is the subject of some therapy for our intrepid duo this week, as we cover the news that Jaws turns 50 years old. This week's movie is 2012's DREDD. Certainly not to be confused with 1995's JUDGE DREDD, which we will barely be mentioning... There's also a sophisticated chat around the latest movies…
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May the Schwartz Be With You Again: Spaceballs 2, Will Smith, Warner Bros., Predator Killer of Killers Review
1:12:30
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1:12:30Send us a text The boys have gone all trendy and modern this week, reviewing a cartoon movie that came out five minutes ago. It’s opened Hutch up to a whole new world, but Steff’s gammy eyes are stopping him from truly enjoying it. But before that, there’s a bumper news section to get through, with plenty to talk about. Highlights are a rough versi…
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McG String: The Empire Strips Back Show, Terminator Salvation Movie Review
1:02:08
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1:02:08Send us a text From R rated content last time, to (sort of) X rated this week- Steff tells us all about his "entirely-for-research" visit to the burlesque Star Wars parody show currently touring the country. To come down off all that excitement, we review 2009's Terminator Salvation. The franchise comprises of some excellent films (the first and se…
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Mailbag Episode: Customer-Centric Secrets to Handle Tough Clients
30:48
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30:48In the third mailbag episode of season two, Kenny Chapman and Chris Crew take on audience questions focusing on customers—how to handle them, serve them, and keep your sanity in the process. They break down what to say during a follow-up, how to deal with refund requests, and why the “customer is always right” mindset might be holding you back. Tun…
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My next topic will focus on the perimeter of the home. I’ll begin by describing why the perimeter of the home should be inspected, then what to look for and do. Hello and welcome to EBC Home Hints, the podcast dedicated to making your home a safer place, one episode at a time. I'm your host, Paul Rochette, and today we're diving into the world of d…
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I’m Backwards: Star Wars News, Tenet Movie Review
1:09:51
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1:09:51Send us a text It’s Christopher Nolan’s palindromic reverse-athon “Tenet” under the review microscope this week. Perversely, the boys may not actually know what they are talking about for once. But before we get into that, there’s some Star Wars news to be had, which gives Hutch another excuse to talk about Andor, and more R rated content. Steff ta…
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Invest in Your People: How to Empower Employees and Boost Profitability with Kelton Balka
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46:04Kenny Chapman and Chris Crew sit down with Kelton Balka, owner of Tennessee Standard and a fifth-generation plumber. Kelton shares how taking care of your team isn’t just the right thing to do—it’s the smartest business move you can make. From scaling his plumbing company to over $1 million in monthly revenue and building a culture where people don…
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Rated 'R' for Reynolds: Andor Season 2 Roundup, Ryan’s Star Wars Movie, Buckaroo Banzai Review
1:08:59
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1:08:59Send us a text Just when you thought it was over, the boys produce another fine helping of scintillating Andor conversation. This time covering the series as a whole and answering the big question- was it as good as the first one? There's also some other Star Wars news, as we kick around ideas for an 18 certificate Star Wars movie. Then it’s finall…
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Business Efficiency: How to Build a Lean, Profitable Business
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16:13Kenny Chapman and Chris Crew discuss why efficiency is the key to running a profitable business—and how to actually build it into your daily operations. They break down the biggest mistakes contractors make when trying to run lean businesses, the overlooked habits that drain time and money, and how to train your team to think and act with efficienc…
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Inspecting your attic every year should not be ignored. Understanding what to look for and how to identify issues is very important for a home owner. Be informed!By Paul Rochette
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The Day Will Come: Andor Season 2, Episodes 10-12 Review
1:28:12
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1:28:12Send us a text All too soon, we have reached the end of the latest Star Wars series. This week we deep dive into the final three episodes of Andor season 2. It's been a grand showing so far- but does it finish strong, or does it drop the ball? Steff manages to tear Hutch away from talking about it for five minutes, to do some Last Chance Cinema Clu…
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How Your Pricing Model Might Be Holding Back Your Business
21:44
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21:44Kenny Chapman and Chris Crew discuss why pricing is one of the most powerful—and misunderstood—drivers of profitability in home service businesses. They break down common pricing mistakes, the importance of price integrity, and why efficiency, experience, and knowing your true costs all play a role in sustainable success. Tune in to learn how to sh…
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Want to Increase Profitability? Fix These 5 Areas First
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32:10Kenny Chapman and Chris Crew discuss profitability and why it should be the driving force behind every decision you make in business. They break down the hidden costs that sneak into your operation, why most contractors misunderstand their income statements, and how fixing—not cutting—expenses is the smarter play. By the end, you’ll walk away with …
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Tragic Broth: Andor Season 2, Episodes 7-9 Review
1:15:41
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1:15:41Send us a text We are rapidly racing towards the business end of the latest Star Wars series, and things are getting very real, very quickly! Betrayal seems to be a common theme amongst the various factions, and we are starting to see pieces of a Rogue One shaped puzzle falling into place. Also, some cat person talks about sad soup, or something. S…
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Its time to inspect your basements. I hope this helps homeowners and buyers know what to look for when checking your basement.By Paul Rochette
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Mailbag Episode: Why Doing the Basics in Business Is the Most Underrated Growth Strategy
28:38
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28:38Kenny Chapman and Chris Crew answer some audience questions in the second mailbag episode of this season. They break down why the HVAC industry is one of the most reliable spaces to build in, what to watch out for when buying a business, and why doing the basics still solves 90% of your problems. By the end, you’ll walk away with sharper instincts,…
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The Spiders of Ghorman: Andor Season 2 Episodes 4-6 Review
1:15:10
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1:15:10Send us a text It’s another film-less review week on the show, but with good reason, as we continue our in depth look at the latest three episodes of Andor to drop onto Disney+. The slow burn theme seems to be continuing, but can the series pick up the pace as we hurtle towards the halfway mark? In a bid to actually discuss some films on our movie …
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How to Build a Business That Supports Your Life, Not Drains It
47:44
47:44
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47:44Kenny Chapman and Chris Crew sit down with Stephen Christopher of Wit Digital, an innovative marketing agency for any home service business. They break down the real reasons marketing efforts often fall flat in the home service business space. The trio emphasizes that success isn’t about chasing more leads or shiny marketing tactics—it’s about emot…
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Welcome to EBC Home Hints. I have created these podcasts to help all homeowners understand your home and how to maintain it. Welcome.By Paul Rochette
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This is Where the Fun Begins: Andor Season 2 Episodes 1-3 Review, Star Wars Celebration Tokyo 2025 Roundup
1:14:15
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1:14:15Send us a text It’s finally here! Andor Season 2 has dropped at last, so this week we dedicate a big chunk of time to discussing the first three episodes in detail. Will it live up to Hutch’s insanely high expectations? Or is it mere Bantha fodder? Tune in to find out. But that’s not all. In a week chokka with Star Wars goodness, we also cover the …
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Direct Mail & Marketing Isn’t Dead: Here’s How to Make It Work
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17:44Direct mail isn’t dead—and it won’t die until mailboxes die. Kenny Chapman and Chris Crew break down why direct mail still works and how to get the most out of it in the digital age. They discuss how to craft high-impact direct mail, ways to write an opening line that keeps readers hooked, how to keep your mail out of the trash, and the creative st…
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The Iceman Goeth: Val Kilmer Tribute, Reunion TV Show, Star Wars in Cinemas, 12 Monkeys Movie Review
1:09:56
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1:09:56Send us a text One week to go until Andor season 2 hits our screens! But until then, there's business to attend to. In news this week, there's excitement for a double helping of Star Wars back on the silver screen, Hutch tells us all about a new Sheffield based revenge thriller, and we pay brief tribute to the sad passing of actor Val Kilmer. In Se…
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Winning at Social Media Marketing: What Home Service Businesses Need to Know
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23:10Social media marketing is one of the most valuable tools for home service businesses – but only if done right. Kenny Chapman and Chris Crew break down how contractors can use social media to build trust, attract customers, and grow their brand and business without feeling overwhelmed. From choosing the right platforms to creating engaging content (…
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Spring Maintenance – Outside Water System Check
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9:16This is another Spring to do, all homeowners should be doing. So much can be caught early, we should never let this go. Please enjoy episode four on the outside water system.By Paul Rochette
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Outrunning the Wind: Belgium, MobLand, New Andor Trailer, The Happening Movie Review
1:07:41
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1:07:41Send us a text After a week off, we catch up with what the lad's have been up to. Hutch has been on a holiday, which if we were to sum up alliteratively would be: Belgian boats and brilliant books. Meanwhile, Steff has been enjoying some new, closer to home gangster content. Our 2nd Chance Cinema Club review this week is M. Night Shyamalan's 2008 m…
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Beyond Five Stars: The Smart Way to Use Reviews to Boost Your Business
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32:01Kenny Chapman and Chris Crew talk about all things business reviews. They share compelling statistics about the role reviews play in the purchasing process, how to handle negative reviews, and how your online presence can either multiply or diminish the effectiveness of your marketing dollars. You’ll hear the 4-step process Chris uses to approach o…
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Mailbag Episode: How to Grow Your Business Through Pricing, Sales Strategy and Process Optimization
31:45
31:45
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31:45This episode is a mailbag episode in which Kenny Chapman and Chris Crew tackle a couple of crucial questions from audience members. From the biggest concern that keeps them up at night to the #1 cause of business failures and increasing credit card transaction fees. You’ll hear Kenny and Chris shed some light on these important issues, some of whic…
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Maintaining a home is a full time job. Many times, we all get a bit over whelmed. This episode goes over the necassary spring check of your roofing system. If you like it, please share and like. Any comments are welcome. Thank youBy Paul Rochette
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Hypocritical Oaf: Venom Movie Review, Star Wars News, Snow White Controversy
1:08:03
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1:08:03Send us a text Holidays and men crying over Disney's casting choices are on our minds this week. Plus, could Steff and Hutch go undercover in the Mafia? There's some Alone in the South Passage type news to discuss, as we catch up on the latest with Andor, and talk about a new album drop from John Williams. Our movie review this week is 2018's anti …
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From Sales Grit to Growth: Lessons from Mid-America Mister Sparky
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50:04Kenny Chapman and Chris Chrew welcome Darrell Boyd and Aaron Hagan from Mid-America Mister Sparky! They take back the curtain on Mister Sparky’s winning strategy for sales success – including the key role of company culture, the power of grit, and intentionality around sales. You’ll hear more about avoiding the top-line sales intoxication trap, the…
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Cause and Causality: Primer Movie Review, Molly Bloom, PWR Final, Andor Season 2
56:08
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56:08Send us a text A slightly different discourse this week, as we talk about 2004’s movie Primer. The shoestring budget, short running time, and DIY approach to exposition make for a tougher review, but never ones to shy away from a challenge, we roll up our sleeves and… kill time by talking about women’s rugby and celebrity poker games. Elsewhere, we…
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Spring Maintenance - Visual Inspection of your cooling system, for Homeowners and Buyers
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20:01The purpose of this podcast is to help home owners and buyers, better understand their Air system before the warmer months arrive. What to look and listen for and how to find it. I hope you enjoy it...By Paul Rochette
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Turning "Just Looking" Shoppers into Paying Customers
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20:58
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20:58“How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home Service Business Success show. They talk about the importance of having a process to follow, common mistakes sale…
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Justin Time: The Darkness, Ash, Movie Awards, In Time Review
1:22:54
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1:22:54Send us a text It's our Cotton Anniversary Special, as Steff and Hutch are celebrating two glorious years together of making your favourite movie podcast. So this calls for a glitzy awards ceremony in this week's episode, as we nominate our pick of the best and worst films that we have critiqued in the past year. But before that, there's music to b…
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Conquering the "I Need to Talk to My Spouse" Objection
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21:22“I need to speak to my spouse.” That’s an objection that many home service salespeople fear – you hear that, you’re doomed… Why do some people bring that point up during an appointment and what can you do to conquer that objection to successfully close the sale? In today’s episode of the Home Service Business Success Show, hosts Kenny Chapman and C…
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All Corporationy: Gene Hackman Tribute, The Oscars, Rollerball review
1:11:14
1:11:14
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1:11:14Send us a text The film world suffered a blow this week, with news of the passing of Gene Hackman. We pay a brief tribute to the veteran actor and mention our favourite movies from his impressive body of work. We also touch upon The 97th Academy Awards and discuss which Oscar winners caught our attention this year. It's then down to business, as we…
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I hope you enjoy our first podcast dedicated to home owners and buyers.By Paul Rochette
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Price Is Too High! - Objection Obliteration
31:24
31:24
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31:24In the first episode of season 2 of the Home Service Business Success Show, hosts Kenny Chapman and Chris Crew tackle one of the most common objections in sales: “The price is too high!” They break down why many home service business owners struggle with the pricing confidence needed, what you need to know to truly understand value, option closing,…
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Satellite of the Simians, Moon of the Monkeys: Andor Season 2, Kathleen Kennedy, Planet of the Apes review
1:24:02
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1:24:02Send us a text Last week Steff watched his loved ones vent their rage on office equipment, whilst he shot small children with lasers. Meanwhile Hutch has been to Hogwarts and talked his daughter out of spending half her pocket money on a Butterbeer. There's some good old Alone in the South Passage news this week, as we discuss the recent Andor Seas…
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Canine Combatants: Dog Soldiers review, James Bond
1:24:09
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1:24:09Send us a text Hutch has been smashing lightbulbs in VR, and Steff has been walking pygmy goats. So after the high brow, serious discussion of last time's episode, this week sees a return to goofy form for the boys, as they discuss 2002's comedy horror Dog Soldiers. This engenders some classic discussion on whether Steff would kill Hutch if he turn…
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The Offer We Can't Refuse: The Godfather review, Super Bowl LIX
1:25:37
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1:25:37Send us a text It's the big one. Steff cashes in his birthday treat, as the boys review one of their most cherished movies of all time (hence the longer episode length- soz). But how does it stand up to a modern repeat viewing, and in a post "The Offer" world? Elsewhere, there's riveting discussions on passports, American Football and the usual rou…
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Scangsters: Scanners movie review, The Offer retrospective, The Godfather preview
1:10:13
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1:10:13Send us a text It's as much about the Mafia as Midichlorians this week, as we look back on limited series The Offer, now that both the boys have watched it all. Meanwhile, David Cronenberg's 1981 Sci Fi/Horror classic Scanners gets its time in the Second Chance sun. The special effects are literally mind blowing, but is it all in (pulsing) vein? To…
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From “If Only…” to Business Success: Mindset and Techniques for Personal Growth and Professional Wins
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53:03
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53:03For the season finale, hosts Kenny Chapman and Chris Crew sat down in person at Acceleration Days to talk about the mindset needed to go beyond the “If only…” mindset and achieve both business success and personal growth. Learn about the career-defining moments Kenny and Chris went through, the 3 Ps the Blue Collar Success Group teaches its clients…
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Power Down to Power Up: How to Recharge and Avoid Exhaustion
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36:40Kenny Chapman and Chris Crew go over mental health strategies for the home service business industry. From understanding who you really are and following morning rituals to protecting your brain from distractions (and addiction!) and powering down to power up – this episode is a crash course in mental health that will make you a better professional…
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