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Join us for a new monthly show where every episode will provide you with the latest case studies, first-hand insights, and interviews with our global dental network. We will enable you to experience exclusive behind the scenes highlights straight from our global portfolio of courses. Get ready to invest in yourself and elevate your expertise!
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The Double Your Production Podcast

The Team Training Institute | Dr. John Meis | Wendy Briggs

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Hosted by Dr. John Meis, Wendy Briggs, and The Team Training Institute, The Double Your Production podcast is designed to help dental professionals better serve patients, run their practices more smoothly, and increase profits. Learn more about in-office training, executive and team coaching, and virtual training programs at http://www.theteamtraininginstitute.com
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Tooth or Dare Podcast

Irene Iancu @Toothlife.Irene

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Hold on to your suction, it’s about to get viscous. Irene, aka @Toothlife.Irene, on social media is the first (and only) Canadian Restorative Dental Hygienist with a podcast. Sharing her story surrounding her career, practice ownership, social media and, of course, dental-related content. On Tooth or Dare, she gives mic-dropping solutions to your dental questions and problems as a dental professional. With guests like top hygienists, dentists, researchers, product developers and more, this s ...
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Welcome to Decoding Dentine Discussions! The podcast dedicated to helping dental professionals better understand, diagnose, and manage Dentine Hypersensitivity (DH), one of the most common yet often misunderstood conditions in dental practice. This series dives deep into the many facets of DH, from its underlying causes—such as enamel erosion and gingival recession—to the clinical signs that often mimic other dental issues like pulpitis or cracked tooth syndrome. Each episode is designed to ...
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Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of k ...
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How do you know if you're serving your patients well? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share two metrics that will help both your patients and your practice get healthy. To learn more about perio diagnostic percentage, perio acceptance percentage, and how to improve these numbers, listen to …
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Spot the Difference: Dentine Hypersensitivity vs. Other Conditions to DH following perio treatment Episode guest: Prof. Ali Cekici, Turkey Hosted by Dr. Shaista Siddiqui, UAE Abstract: In this episode of Decoding Dentine Discussions, we explore the link between non-surgical periodontal therapy (NSPT) and dentine hypersensitivity (DH). Post-treatmen…
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Welcome to the third episode of The Perio School Podcast Season 1, sponsored by Colgate UK. In this episode, Dr Reena kicks off with a mini masterclass on the key risk factors for gum disease. She’s then joined by an established orthodontist, Dr Usman Qureshi, for a thought-provoking case study discussion, followed by an exclusive behind-the-scenes…
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How do you determine if someone truly has bacterial-induced bone loss? When a patient presents with bone loss, periodontal disease is one of the most common causes, but not always. What else could it be? In this episode, we discuss various factors contributing to bone loss and recession, with malocclusion being a significant one. We discuss: How a …
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How do you outshine your competition without the ads and billboards? In this episode, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to share one way to make your practice stand out from the crowd. To learn how to find your unique value proposition to get patients through your doors, listen to Episode 948 of The Best Practic…
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You and your team deserve a positive, rewarding work environment. A key piece of that is to optimize the people you currently have. In this episode, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share how to address underperformance, ways to fix it, and what to do when nothing seems to work. To learn how to navig…
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Most days, we are online. But how often do we think about cybersecurity? In this episode, Kirk Behrendt brings in Travis Wentworth, cybersecurity expert from Intelligence Quest, to share the safeguards to put in place to reduce your risks and protect your patients and practice from common cybersecurity threats. Don't take cybersecurity for granted!…
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In this milestone episode, we invited dental practice owners from across our community to join us live and share what has been most impactful for their practice growth. You’ll hear from dentists with a wide variety of practices as they share what has made the biggest difference for them. In this episode, we talked about everything from profitabilit…
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If you’ve ever seen a $99 dental cleaning deal and wondered if it’s worth it, you’ll want to hear this story, including: ▪️ How $99 dental promotions can mislead and limit patient access ▪️ Why these deals may not be as good as they sound ▪️ How patient trust is affected by unclear pricing ▪️ Stories from people who felt let down by the experience …
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Dentistry is a difficult and demanding profession. But with the right people and the right resources, you can make it rewarding and worthwhile. In this episode, Kirk Behrendt brings in Dr. Louis Kaufman from Smile Source Chicago to share his journey from his time at Burger King to becoming a successful practice owner. To hear about his incredible p…
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Do your patients value and trust what you're providing? There's an easy way for you to find out! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a metric that shows how many patients are truly connected to your practice and what to do if your numbers are dwindling. To learn the low-cost way to boost …
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Retaining patients is important — but it’s not enough for long-term success! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework and system for rethinking retention and creating loyal patients who advocate for your practice. To learn how to create lasting relationships with the ultimate patie…
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Are you feeling exhausted, unfulfilled, and unhappy? It doesn't have to stay that way! In this episode, Kirk Behrendt brings back Dr. Kevin Groth, a long-time ACT client, to share his journey from rock-bottom to success and the steps you can take to find fulfillment and happiness. To learn how to reframe adversity and make your life better, listen …
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You will always need new patients. But you also need to keep your current patients active — especially through hygiene! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down why hygiene re-appointment matters and what you can do to improve your numbers. To learn the easiest way to increase revenue wit…
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Welcome to Episode 372. No t0b0r, but back in the Burbank studio. Word of the week: EventHighs/LowsSegment 1: Upcoming EventsSegment 2: What’s looking creative this week: Segment 3: Bike updates?Segment 4: Moto topicsSegment 5: We are in a Post apocalyptic wasteland as far as motorcycles are considered.Let's walk through the eras and see why we're …
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Do you want more control over your life? Then it’s time to invest in yourself and your practice! In this episode, Kirk Behrendt brings back Dr. Lenny Hess, senior clinical director at The Dawson Academy, to talk about the best investment you can make: your education. He shares how the upcoming seven-course curriculum will transform your thinking an…
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On the podcast today, we’re talking about money. Specifically, we’re talking about the role production plays in a dental practice. How important is production? If the owner-dentist is talking a lot about production, is that a sign of greed or possible over-diagnosing? A dental practice is a business, and money plays a role, but how does that factor…
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You're good at planning your vacations. But how about planning for your business? In this episode, Kirk Behrendt brings back Ariel Siegel, one of ACT’s amazing coaches, to break down how to strategically plan for your future and build a thriving practice. When you fail to plan, you are planning to fail! To learn how to make a great plan for a great…
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Mastering Dentine Hypersensitivity Diagnosis Episode guest: Prof Arwa Al Sayed, KSA Hosted by Dr. Shaista Siddiqui, UAE Abstract: In this episode of Decoding Dentine Discussions, we explore the significance of screening and early intervention in managing dentine hypersensitivity (DH). We discuss how variable screening methods impact diagnosis rates…
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Your girl Irene sits down with Britt Glauz, better known online as @brushwithbritt, to talk all things content creation, dental hygiene advocacy, and what it’s really like to step into (and stay in) the spotlight. Britt shares her journey from clinical practice to becoming an influential voice in the dental community, how she balances patient care …
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Over 50% of practices are either thinking about or starting to move out of network. It’s a trend that's not slowing down! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share the shocking data behind going out of network and why you’ll wish you had done it sooner. To learn all the benefits of going out of netw…
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Establishing core values is the most important thing you will do for your practice. But core values aren’t just words on the wall! In this episode, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share how to keep your core values alive and prevent them from becoming stale over time. To learn how to make core values the…
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Welcome to Episode 371!!With summer in full swing, it’s time to get out and enjoy the open roads. It’s time to introduce someone new into your riding group. It’s time to introduce a younger person into the fraternal order of two… er three wheels.So now is when we should see sales of “intro” models leaving skidmarks out of the showroom doors. In all…
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Are you unhappy with your practice and feeling stuck? In this episode, Kirk Behrendt brings in Dr. Pamela Maragliano, chief editor of Dental Economics, to inspire you with her journey to pursue excellence with confidence. Stop compromising your values to make others happy! To learn how to build your ideal vision, team, and practice, listen to Episo…
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Uninsured patients are afraid of the dentist. But it’s not the pain they're scared of! They don't have coverage, and they're anxious about the cost. In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share how to remove this barrier and grow your collections by 182%. To learn the easier way to get patients through…
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Do you ever wish you had a second set of eyes — without the headache of opinions and emotions? Well, now it’s possible! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to showcase the impact of using AI to provide better care for your patients. To learn how AI will help you detect problems earl…
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Team compensation can be an emotionally-charged topic in any dental office. With wages rising and profits shrinking, this can put doctor-owners in a tough spot when determining a fair pay structure. Today, Kellie Black is joining Wendy Briggs on The Double Your Production Podcast to share how to best handle compensation in the practice. In this epi…
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You don't need to work harder, and you don't need to produce more. You just need to collect what you're owed! In this episode, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to show you how much money you're leaving on the table and how to tighten your collection gap. To learn how to start collecting 100%, listen to Episode …
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Welcome to Episode 370Originally this Episode was titled Classic, Vintage, Retro, Nostalgia - but we capitulated.On this weeks show we talk about:Based on the reactions to last episode, the Moto1 President bought us 3 more dogs.Also - the W.o.W. is RIDE - so I don't see that being a problem.We talk about events and what's looking creative.We finish…
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Decoding Dentine Hypersensitivity: Causes, Mechanisms, and Impact Episode guest: Prof. Manal Awad, UAE Hosted by Dr. Shaista Siddiqui, UAE ABSTRACT: Dentine hypersensitivity (DH) is a sharp, transient pain triggered by everyday stimuli like hot or cold beverages, acidic foods, or even brushing. But what sets it apart from other types of dental pain…
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You want to fill your practice with cash-paying patients. But being uninsured doesn't mean more loyalty and more treatment! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share some shocking data on cash-paying patients and why you need to invest in a membership plan for your practice. To learn how to increase…
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Time is the one thing you can't buy back. Once it’s gone, it’s gone! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to talk about AI and how it can help you and your team be more efficient in your practice. To learn how to free up time for the things that matter most, listen to Episode 930 of …
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Without clear communication, even the best teams can fall apart. So, how do you clearly communicate expectations as a leader to your team? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework for when and how to give feedback — and how to receive it! To learn how to create a stronger team thro…
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How long does it take to collect what you're owed? The longer you wait, the less likely you are to collect it! In this episode, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to break down accounts receivable percentage, where your numbers should be, and what to do if they're not in the ideal ranges. To learn how to collect wh…
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About 70% of dentists will be embezzled during their careers. In fact, it may be happening to you now! In this episode, Kirk Behrendt brings back David Harris, embezzlement expert and CEO of Prosperident, to continue with part two of how to stop embezzlement from happening in your practice. To learn the best monitoring framework to stop future thie…
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Bachelor of Dental Hygiene Recap with Irene & Vic as Madam Vic has new credentials, but what will Irene do now that their plan to graduate together was crushed? Vic graduated from the Honours Bachelor of Science in Dental Hygiene Degree Completion program from George Brown College (yes, the same one Irene was denied admission to, despite a lengthy …
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About 70% of dentists will be embezzled at some point in their career. About 80% of them can be prevented just by having the right systems. In this episode, Kirk Behrendt brings back David Harris, embezzlement expert and CEO of Prosperident, to share three rules that will deter future thieves and reduce your risk of embezzlement. If someone is goin…
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How efficient is your collections process? By looking at one number, you can find out! In this episode, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to break down accounts receivable ratio. She explains what AR is, how to track it, and what you can do if it’s not at a healthy number. To learn how to manage and take control o…
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Welcome to Episode 369!In today's show we are talking about W.O.W.Highs and LowsEventsWhat looks creative and bike updatesThe Main Event is possibly the most important aspect of motorcycling, yet the least explored. Today we are talking about trikes and how COOL they are. You probably didn't know this, but a tricycle built in 1894 is responsible fo…
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Being a dentist isn't easy, and neither is being an entrepreneur. In this episode, Kirk Behrendt brings in Dr. Jeff Henneberg, co-founder of Smile Source Spokane, to share his path from being an educator to entrepreneurship and offer his words of wisdom and encouragement for current and future practice owners. To learn the essential tools and skill…
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About 50% of your new patients will not return. Why does that happen, and what can you do about it? In this episode, Kirk Behrendt brings in Brad James, director of SMB sales at Kleer and Membersy, to explain the true problem you have in your practice. You don't have a new patient problem — you have a patient loyalty problem! To learn what's keepin…
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Welcome to the second episode of The Perio School Podcast Season 1, sponsored by Colgate UK. In our second episode, Dr Reena teaches a mini masterclass about Gingival Recession, followed by a deep dive case study alongside one of our referrers and expert dentists, Dr Sahil. We take you, our listeners, live and behind the scenes of our annual RW Per…
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You can’t recapture 100% of your cancellations — but you can get 80% or more! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down recaptured percentage, how to track it, and ways to create a strong system to increase reappointment. To learn the secrets for actively rescheduling patients, listen to E…
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Hygiene is more than just preventative care. It’s a way to tether patients to your practice! In this episode, Miranda Beeson, ACT’s director of education, brings in four amazing ACT team members to share some of their best practices and insights for building value through hygiene. Hygienists are more than just “mouth janitors”! To learn of all the …
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Traditional annual performance reviews don't work — and there's data to show it! In this episode, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share what you should know about annual performance reviews, how to rethink them, and tips for making them more effective. To learn the best ways to give feedback to your…
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Welcome to Episode 368 of Creative RidingOn this show we talk about some upcoming events and some options for electrification.Creative Riding is available on Apple Podcasts, Sound Cloud, Google Play, Tune In, Spotify, etc. Leave the show a rating and review on your favorite podcast app. Contact t0b0r: [email protected] out our blog: creative-…
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Cancellations will always happen — but there's a way to reduce and prevent them from happening! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down cancellation and no-show percentage and what you can do if you have high levels of broken appointments. Stop making it too easy to cancel! To learn the …
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You might think you're great at multitasking — but you're really not! In this episode, Kirk Behrendt brings in Renae Graeff, one of ACT’s amazing coaches, to share how to maximize your dental assistants’ skills so you can fully utilize them to better your practice. Don't try to do it all! To learn how to empower your assistants so they become more …
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WAIT... AM I GOING BLIND? "Irene, If things continue, you'll have vision loss." "I thought I was here to get a cleaning... I mean, new glasses!" After a routine eye exam, I left with more than just a new prescription; I walked out with a moment of clarity and panic. While I was distracted wondering how much my insurance would cover for new sunglass…
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Most dentists are taking on too many things in the practice. They see patients every day, manage the team, and operate the business, all of which could be full time jobs. This overload often leads to burnout and causes practice growth to hit a ceiling, but delegation isn’t always easy. Do any of these sound familiar? “The team is already working so…
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