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Culture Change RX

Capstone Leadership Solutions

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Weekly
 
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healt ...
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The Chief Healthcare Officer Podcast seeks to decode the secrets of success in healthcare management, dissect the latest trends, and build a community of forward-thinking healthcare leaders… From advancing the healthcare industry to championing sustainability and amplifying patient experiences, the podcast dives into the topics that matter most for healthcare professionals and leaders. Follow Dr Fatih Mehmet Gül on LinkedIn https://www.linkedin.com/in/drfameg/ Visit Dr Fatih's Website https: ...
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Are you a Physical Therapy business owner who wants to GROW your clinic...but you feel like you lack the time or business training to reach your potential? The Practice Marketing Podcast highlights successful marketing strategies from North America’s fastest-growing Physical Therapy clinics so you can learn from their wins and power your patient growth in 1 hour or less. Host Neil Trickett, PT grew his physical therapy business into a 7-figure thriving business before he exited successfully ...
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For the Good of Man is a podcast dedicated to addressing the complexities of men’s health and sexual health. You can expect insights from experts in the field, the debunking of common myths, and the sharing of breakthroughs and personal stories from our audience. We encourage open discussion as we help guide you toward peak performance and optimal health!
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Ask Alumni

Alumni Association, School of Medicine of Loma Linda University

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Monthly
 
Ask Alumni a podcast where we talk to alumni of Loma Linda University School of Medicine to gain insights and information to help students and young alumni on their medical journey.
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Health care and physician marketing looks a lot different today than it did in the past. Patients behave more like shoppers and look online for their healthcare needs. Bill Balderez is the founder of Fathom Healthcare, a digital marketing agency that works with more than 15 healthcare systems across the country. Learn with Bill as he hosts Healthcast. In each episode, he talks to people who are marketing the services of the healthcare industry.
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The 10-Minute Dental Marketing Podcast delivers brief but powerful and actionable marketing tips and strategies to help you grow your practice and take it to new heights. Visit our website at https://titanwebagency.com to learn how to get more new patients who are searching each day for a dentist in your area.
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Welcome to All Business. No Boundaries, a collection of supply chain stories by DHL Supply Chain, the North American leader in contract logistics. This is a place for in-depth discussions on the supply chain challenges keeping you up at night. We’re breaking beyond the boundaries that are limiting your supply chain.
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JAAOS Unplugged

American Academy of Orthopaedic Surgeons

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Monthly
 
JAAOS (aka the Yellow Journal) is a trusted source of cutting edge primary research and in-depth review articles from world experts in the field of orthopaedics. Every month, join us as we summarize research articles and review a featured article from the latest issue of the Yellow Journal. This podcast is intended for any and all learners of orthopaedics - from the first year medical student to the emeritus professor!
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FIM or For Inquisitive Minds is a podcast interviewing top researchers, PhD students and other academics on their cutting edge research. We break down each topic so it is easy for anyone to pick up, and then build up the knowledge base so everyone can understand the respective theses and purposes of each interview. Topics covered include human rights, machine learning, cancer research, health informatics, energy storage, quantum computing and more! Cover art photo provided by Joanna Kosinska ...
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Happy National PT Awareness Month! It's great time to focus on improving patient satisfaction. Today, I'm delighted to talk to Heidi Jannenga, PT, DPT, ATC; Co-Founder & Chief Clinical Officer of WebPT! Heidi is going to share some actionable strategies on how clinic leaders can use DATA to create a better experience for patients – oh, and improve …
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Using Patient Feedback in Dentistry to Strengthen Your MarketingIntroduction Patient feedback is more than just reviews—it’s a powerful marketing tool. In this episode, we break down how to collect, analyze, and use patient feedback to drive practice improvement and win trust in your community. Learn more in our source: how to use patient feedback …
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Send us a Message In this episode of Culture Change RX, Sue Tetzlaff interviews Stephanie Senger, founder of Rural Staffing Services, who shares her journey in healthcare recruitment for rural hospitals. The conversation explores the importance of building relationships with clients and candidates, innovative staffing solutions, and the significanc…
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Today I’m talking to Andrew Dings. Andrew is a physiotherapist, an educator, and the owner of Anatomy Physiotherapy Clinic. He founded Anatomy in 2019, and within the last 3 years, Anatomy has grown to 4 clinic locations in Ottawa, Canada. Today, Andrew is going to talk about his growth journey, his phenomenal marketing results, and why teaching is…
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Retire Smart: 10 Must Do Steps Before Selling Your PracticeIntroduction Selling a dental practice is a major milestone. This episode outlines the must-do steps before retirement to help ensure a profitable—and stress-free—transition. You'll get practical advice to maximize your practice’s value and prepare for a smooth sale. Full details are in our…
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Send us a Message In this episode of Culture Change RX, Sue Tetzlaff explores how certain strategic decisions become turning points that forever change the future of an organization. She shares how courageous leaders move beyond incremental improvements to make trajectory-changing moves—decisions that blend clarity, courage, and execution. Listener…
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In this episode, join Michael Sullivan, Senior Vice President, Product Supply Chain NA, Bayer and James Hoskins, Vice President, Operations, Life Sciences and Healthcare, DHL Supply Chain, as they explore our 25-year partnership, organizational strategy and successful collaborations.By DHL Supply Chain
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Are you a physiotherapist who wants to BUILD your practice to a $10 Million business? Some of our clinics have done just that! One MAJOR tool you can use is Google Ads. But we get it -- the rules are different in the USA vs Canada. That's why today, we're interviewing Mahad: a former physiotherapist from Canada and a valuable member of our Google A…
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In this episode of the Chief Healthcare Officer Podcast, Dr. Fatih Mehmet Gul is joined by Gordon Andersen, Founding Partner at AGL Executive Search, for a deep conversation about the evolving nature of leadership in healthcare. Drawing on more than two decades of global executive search experience, Gordon shares how the post-pandemic world has fun…
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Your Dental Implant Marketing Guide: 7 Strategies To Generate More Patient LeadsIntroduction Dental implant marketing requires focus and expertise. This episode explores practical strategies to attract patients who need implants and build a strong local reputation. You’ll learn actionable marketing tips to generate more qualified leads and grow you…
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Send us a Message CEO Ben Davis provides his fifth quarterly update on the happenings of Glencoe Regional Health’s Experience Initiative which is targeted at improving access to care and elevating the patient, resident, and employee experiences. Leaders aim to leave a lasting impact on their organizations. Community involvement evolves as healthcar…
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Today we’re talking to Jamey Schrier from Practice Freedom U. Jamey has helped hundreds of growth-minded practice owners achieve uncommon success without the burden of working excessively in the clinic. Today, we’re talking about something we don’t think about often: how are you going to exit your business? And how can you make your business attrac…
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Dental Patient Retention: 15 Strategies to Increase Your Retention RateIntroduction Retaining your current dental patients is critical for practice stability and growth. This episode explains simple, high-impact ways to improve patient retention—helping you deliver better service while maximizing practice revenue. Get all the details from our sourc…
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Host Mikalyn DeFoor, MD Guest interviewees Michael M. Polmear, MD, MS, and Jennifer E. Hagen, MD, FAAOS, discussing their review article, "Early Care of Polytraumatized Patients: A Framework for Orthopaedic Surgeons" from the October 1, 2025 issue Also discussing in-depth the Advanced Trauma Life Support (ATLS) training program and framework for pe…
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Send us a Message In this episode of Culture Change RX, Sue Tetzlaff discusses the essential elements of developing high-performing teams in healthcare. She emphasizes that high performance is a continuous journey rather than a destination. She highlights the importance of distinguishing between behavior, performance, and contributions. Sue outline…
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17 Ways to Increase Patient Satisfaction at Your Dental OfficeIntroduction Satisfied patients are more likely to refer friends and return for future care. In this episode, you'll learn how small, actionable changes in your dental office can create a better experience for every patient. We go over proven steps to keep patients happy and loyal. Get m…
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Send us a Message In this episode of Culture Change RX, Sue Tetzlaff and Natasha Todorovic-Cowan explore the multifaceted topic of change management. Natasha shares her journey into the field, emphasizing the importance of understanding human nature and change readiness. They discuss the untapped potential within organizations, the significance of …
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Today’s guest is Darryl Yardley—physiotherapist, business leader, and the Chief Operating Officer of Clinic Accelerator, where he supports over 400 clinic owners across North America. Over the past decade, Darryl has mentored hundreds of physios and chiros, helping them grow from new grads to star clinicians, clinic directors, and even partners. He…
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Join us with Dr. Joshua Gonzalez, board-certified urologist and men’s sexual medicine expert, for an open and informative Q&A on semen health, one of the most important yet overlooked aspects of men’s wellness. Dr. Gonzalez answers common questions about what impacts semen quality, including lifestyle choices, hormone balance, environmental factors…
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Starting a Dental Practice: A Complete Step-by-Step GuideOpening your own dental practice represents a significant professional milestone, but requires careful planning and execution. This comprehensive guide provides dentists with essential knowledge and practical steps for launching a successful practice, from initial considerations to opening da…
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Send us a Message In this episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff unpacks a common pattern in healthcare organizations: one leader or department excelling while the rest of the hospital struggles to keep up. These bright spots, while encouraging, are often fragile and siloed. Sue contrasts this episodic excellence with…
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This week, we're playing the audio from Neil's recent LIVE workshop on Google & AI Search from September 2025. You'll learn... Patients now search online differently, and where to focus your efforts to get in front of them To create a massive online presence that puts your practice in front of more people who were not even aware of Physical Therapy…
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How to Increase the Productivity of Your Dental PracticeIntroduction Efficient dental practices prioritize streamlined systems, effective communication, and excellent patient care. This approach not only saves time but also boosts profitability and patient satisfaction. If you’re wondering how to increase productivity in a dental office, implementi…
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Send us a Message In this Culture Byte episode of Culture Change RX, Capstone’s Cofounder & CEO Sue Tetzlaff shares a Story That Inspires about the power of goal-setting. Sue explains how setting and achieving goals not only helps organizations reach targets but also elevates the behavior, performance, and contributions of individuals and teams. By…
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