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Insights into the world of professional services marketing, presented by Frank Lippert and Deirdre Gilmore. The professional services industry is an increasingly competitive one – your firm needs to stand out from the pack, so a marketing strategy can no longer be an afterthought.
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At PSM Digital Agency, we specialize in dental digital marketing designed to enhance your online visibility and connect with your community. Our team crafts tailored strategies that resonate with potential patients, making your services irresistible.
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Safe, Efficient, Profitable: A Worker Safety Podcast

Joe and Jen Allen of Allen Safety LLC

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Joe and Jen Allen of Allen Safety LLC take their combined 40+ years of worker safety, OSHA, EPA, production, sanitation, and engineering experience in Manufacturing Plants including Harvest Plants/Packers, Case Readies and Further Processing Plants, Food Production Plants, Feed Mills, Grain Elevators, Bakeries, Farms, Feed Lots, and Petro-Chemical and bring you their top methods for identifying risk, preventing injuries, conquering the workload, auditing, managing emergencies and catastrophi ...
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FunFactor

Ty Schalter & Aidan Moher

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Ty Schalter (VICE, FiveThirtyEight) and Aidan Moher (WIRED, Vulture) review what rocked and what sucked about the classic video game magazines that inspired them to become professional journalists, authors, and critics—and what they can tell us about today's digital media and games. New episodes drop every other Tuesday!
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Hangar 46

Air and Space Power Centre Australia

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Join us at Hangar 46, the Air and Space Power Centre's podcast for the Royal Australian Air Force. Each episode has a different guest joining us in the hangar for a chat with our hosts and cohosts. Our team covers topics like international relations, technology, ethics, culture, emerging air and space power challenges and more. Please note: This podcast is recorded in a live operational hangar, background noises may occur.
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Safe Medicines: True Crime and Medicine Safety

The Partnership for Safe Medicines

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As long as there have been pharmaceuticals, there has been pharmaceutical crime. The Partnership for Safe Medicines is a coalition of patients, manufacturers, pharmacists, and distributors that all support greater awareness of the dangers of counterfeit medicine. The Pharmaceutical Crime podcast covers crime, raising the profile of the agencies that go after counterfeit criminals. We also cover policies, current and proposed, that might increase or decrease the danger of counterfeits. Learn ...
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Work with Purpose is the must-listen podcast for those working Australia’s public sector, covering best practice, leadership conversations, research, and critical issues. Three times a month, we speak to current public servants, leading academics, and other public sector experts about how to best serve Australia’s communities, from essentials such as policymaking to building inclusive leadership practices. Work with Purpose is produced in a partnership between contentgroup and IPAA ACT. Host ...
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IGEL provides the next-gen edge OS for cloud workspaces. Their solutions offer you extreme CAPEX hardware cost savings, sharply reduced ongoing operating expenses, and a more secure and manageable endpoint management and control platform across nearly any x86 device. We will discuss the endpoint trends in the industry, IGEL updates, and general news. XenTegra is THE preferred IGEL partner
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Coaching a team for interviews is about more than polishing presentations. It is about protecting confidence, creating emotional safety, and helping people show up as the best version of themselves. In this episode, Deirdre Booth and Damien Morris dive into how to coach the coaches by training leaders to give feedback that grows people instead of t…
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Don’t throw in the towel or give up on YOU before you press the Reset . This episode is applicable to EVERYONE, so please share once you have completely listened first. If you’re sick and tired of the repetitive happenings of life that seem to never change, stop and do something about it. Change your Reality by facing it head on but only in the Pow…
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On this episode, Michelle Steele from the Paul Ramsay Foundation talks us through community engagement from a philanthropic and public sector perspective, highlighting the value of listening instead of coming with solutions. When governments engage with communities, it’s usually about a specific program or policy – but what if the first goal was to…
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In this episode, hosts Crystal Weaver and Shabbir Imber Safdar dive into the rapidly evolving world of Prescription Drug Affordability Boards and upper payment limits—two key policy tools designed to tackle rising drug costs at the state level. With special guests Emily Zadvorny, PharmD, BCPS, Executive Director of the Colorado Pharmacists Society,…
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TODAY'S ISSUE: GamePro No. 77, December 1995 (Internet Archive) Ty and Aidan are two short white guys who don't play basketball--but do love sports, and sports video games. We've had quite few pleas from listeners to break down a good review of a bad game, and GamePro 77 has the goods. Of course, there are plenty of other things to talk about in th…
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Hangar 46: Aviators at Avalon International Air Show 2025 "It's the best thing I've ever done" Join us at Avalon International Air Show 2025, as we swapped the hangar studio for the airfield and chatted to aviators across the Royal Australian Air Force. We caught up with Aircraftman Jacob Mercieca, Wing Commander Philip "Budgie" Parsons, Flight Lie…
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Mike Drucker's Bluesky: https://bsky.app/profile/mikedrucker.bsky.social Here's a teaser of the very first FunFactor ULTRA bonus episode! It's our exclusive interview with Mike Drucker--the author of "Good Game, No Rematch: A Life Made of Video Games." We talk about the book, Mike's life as a gamer and writer for some of the most prestigious shows …
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On today’s episode of Work with Purpose, Andrew Walter from the Department of the Department of the Prime Minister and Cabinet and Professor Anne Tiernan from the McKinnon Institute for Political Leadership unpack the caretaker conventions. The Australian federal election campaign is well underway – this means the Australian Public Service is now i…
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Let’s get real—shortlist interviews are high-pressure, high-stakes moments where everything you’ve built—your strategy, story, and team—comes down to one shot. In this episode, Damion Morris and Deirdre Booth unpack what it really takes to show up in the room and deliver. This isn’t a conversation about perfect slide decks or canned responses. It’s…
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TODAY'S ISSUE: Game Players No. 75, September 1995 (Internet Archive) Ty and Aidan basically became friends over their shared love of Chrono Trigger, and everything it stood for as an artistic achievement in video games. Game Players was also their mutual favorite magazine--so Game Players No. 75, and its dual-writer review of Chrono Trigger, natur…
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On this episode of Work with Purpose, we hear from Ray Griggs AO CSC about what working in the navy has taught him about taking and giving feedback, and why difficult conversations are part and parcel of becoming a better leader. Ray Griggs AO CSC looks back at a long and distinguished career in the public sector – from Australia’s Defence Force to…
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In this episode we're picking the top hot work safety risks that we've encountered over our careers that can create the perfect storm for a fire event during hot work activities, with luck playing a major role in why some buildings are still standing. Give this episode a listen, and see if your facility has any of these hot work process management …
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In this episode of The PSM Show, Deirdre Booth goes one-on-one with longtime friend and bold brand-builder Nicole Posten, founder and principal of On Point Architecture. Based in Mesa, Arizona, Nicole launched her firm while on maternity leave—baby on one hip, CAD drawings on the screen, and zero interest in playing it safe. Nicole brings the same …
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TODAY'S ISSUE: PSM No. 1, September 1997 (Internet Archive) The very first issue of PlayStation Magazine went big on "independent" 'tude, and on Final Fantasy VII--including cover art, a massive walkthrough, and a five-star review of the game that would redefine a series, a genre, and arguably the top console of the 32-bit generation. Ty and Aidan …
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Trigger warning: themes of mental health/sexual assault Robin Edmonds from the Department of Infrastructure, Transport, Regional Development, Communication and the Arts and Joey Ballantyne of Grit n Grace Collective talk about neurodiversity, developing a strong sense of self, and supporting people to learn and work in a way that helps them thrive.…
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Recently, a unit of fake Ozempic was found in an Arkansas pharmacy and identified as fake using a new tool from the National Association of Boards of Pharmacy, Pulse. What does a patient, who received a counterfeit twenty five years ago, think about this magical decoder ring that can detect counterfeits in an instant today? How does Pulse by NABP, …
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Success isn’t just about working hard—it’s about working smart. In this episode, Deirdre Booth sits down with Rachel Charlton, founder of Sticky Communications, to explore seven lessons she wished she had learned sooner in her AEC career. They break down the power of taking initiative, how to lead with purpose, and why understanding the why behind …
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Professional authors, journalists, gamers, and critics Ty Schalter and Aidan Moher introduce FunFactor: an insightful and incisive look back at the retro video game magazines that inspired them to do what they do. In this trailer they play highlights from the first few episodes, discuss the passions that drove them to read about games as well as pl…
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On our second episode of our APS Reform in Action series, we hear from Lisa Bush and Maree Wilson from Geoscience Australia about the power of geospatial data for better decision-making in the public sector. If you want to make better decisions, you need to have quality, trusted data. Unfortunately, critical data can often sit in siloes or be scatt…
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Returning for part 2 of our new ‘APS Reform in Action’ series, Dr Rachel Bacon and Professor Janine O’Flynn discuss how Australia is learning from other countries’ public service best practice – and vice versa. Wanting to do things better doesn’t always mean you have to re-invent the wheel. In this episode, Dr Rachel Bacon from the Australian Publi…
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Working at Farms, feed lots, and feed mills. They are absolutely an "if you know you know" type work place, which can create some risks if that person becomes a new hire! In this episode, Joe and Jen skip right over some of the more "traditional" Hazards and move right to things that make you go "huh."🤔 This was a fun one to make- we hope you guys …
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Launching our new ‘APS Reform in Action’ series, we hear from Dr Rachel Bacon and Professor Janine O’Flynn about enduring APS Reform and why public trust shouldn’t be taken for granted. The APS Reform Agenda has been a major project for the Australian Public Service over the past years – so, where is it at and where will it go in the future? Dr Rac…
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Sticking to goals is easy when motivation is high—but what happens when that initial spark fades? In the third installment of our goal-setting series, Deirdre and Damion explore how to stay connected to your goals by digging into the why behind them. They discuss the difference between setting goals for external validation versus personal fulfillme…
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In December the WHO warned about counterfeit versions of the cancer drug Imfinzi in Armenia, Lebanon and Turkey. The drugs have no active ingredient. If you’re here in the US you may be thinking, “What do sketchy drugs there have to do with me??” Well, medicine online can come from anywhere in the world. Watch and keep with with news like this at s…
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On the first episode of Work with Purpose of the year, Dr Claire Yorke lifts the lid on empathy and why it matters for policy and programs. Critics might say that empathy is a ‘soft skill’, yet it is absolutely critical to understanding people’s experiences and circumstances – and how they feel about them. It is also a key tool for better policy, p…
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We've all seen the boiler-plate electrical safe work practice & electrical awareness training. This isn't that. In this episode, we're challenging your program, what's covered in training, who gets training, and even your routine safety inspections to give you a fresh way to view electrical safety at your facility. If this helped you, please suppor…
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"That’s what we’re all there for. We are a CAS team.” Join us in the hangar for the first ever collaboration episode between Hangar 46 and The Cove Podcast, as we chat to Weapons Systems Operator and recently qualified Fighter Combat Instructor Flight Lieutenant Pete, and Joint Terminal Attack Controller (JTAC) Troop Command Captain Craig Hogendyk,…
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Our latest PSM podcast digs into the FTC's Second Interim Staff Report on Prescription Drug Middlemen and how independent pharmacists are getting squeezed by rapacious PBMs. with Garth Reynolds, BSPharm, RPh, MBA, FAPhA, Executive Director of the Illinois Pharmacists Association. Shabbir Safdar, Executive Director, Partnership for Safe Medicines…
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"If we don't talk about it, then you don't know" Join us in the hangar for the first time in 2025, as we chat to Air Vice-Marshal Wendy Blyth, AM, on teamwork, navigating parenthood, and her transition from Head of Air Force Capability into Head Force Design. This episode is hosted by Group Captain Michael Sleeman, and co-hosted by Flight Lieutenan…
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In our last re-run for this season, Matt Yannopoulos PSM, Associate Secretary of the Department of Defence, maps out a unified approach for the public service to defend Australia’s interests. In a world with increasing geopolitical tension, collaboration across the public service remains key to protecting Australia’s security and prosperity. On thi…
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In the second episode of our goal-setting series, Deirdre and Damion rethink traditional success by shifting the focus from achievement to transformation. Instead of chasing goals for the sake of external recognition, they explore how goals should serve as stepping stones toward personal growth. They introduce the NICE goal framework as an alternat…
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Where will the top safety risks and threats fall in 2025? Joe and Jen throw out their predictions for 2025. Let us know in the comments what your predictions are! 1. The Continuation of Key 2024 Trends into 2025 The episode kicks off with a reflection on 2024’s biggest safety and compliance trends, including the growing complexity of safety protoco…
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Trigger warning: themes of mental and physical abuse Amaly Khalaf and Dr Steven Munns from the Australian Public Service Commission explore psychological safety in public sector workplaces – from the desk to the frontlines – on our third best-of episode of Work with Purpose 2024. Creating workplaces which are both mentally and physically safe is a …
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Join us for this 2024 worker safety trend wrap-up, where we're discussing the top worker safety gaps and opportunities we personally saw ourselves in the field as safety experts. Is this reviewing OSHA's list from Sept 2024? No. Is what we're listing possibly some of the root causes for why OSHA issued the citations they did? Maybe. Stick with us u…
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This video is intended for educational purposes. Solutions offered are not designed to take the place of an attorney, career advisor, or medical professional, and should not be taken as legal, career, or medical advice. It is recommended that viewers consult a safety consultant, career advisor, medical provider or an occupational safety legal team …
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New year, fresh start? Maybe. But let’s face it: the pressure to set ambitious resolutions and overhaul your life on January 1st is overwhelming—and often counterproductive. In this episode, hosts Damion and Deirdre take a deep dive into the mindset shift we all need: moving from hustle culture to a life that’s fulfilling, intentional, and aligned …
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Today, we listen back to a 2024 Work with Purpose episode with Secretary of the Department of Health and Aged Care Blair Comley PSM. Blair tells the story of his public service career and highlights how devolving leadership in the public sector can reduce risk, increase work quality and staff satisfaction. Blair Comley PSM looks back at an outstand…
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It seems like there are people claiming to be "experts" everywhere- so how do you spot the true experts among all the noise? This video helps you identify exactly that with some red flags and key questions to ask then next time you hire a third party for PSM or Safety audits or training. This video is intended for educational purposes. Solutions of…
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In this re-run of our most popular Work with Purpose episode of 2024, Dr Nina Terrey, Bec Bodel and Professor Brenton Prosser help you learn the ropes of human-centred design. In today’s complex world, how can the public sector effectively ensure that its policies and programs are centred on the needs of the people they serve? This episode explores…
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This episode marks the transition of longtime co-host Frank Lippert as he steps away to focus on his role as Director of Strategy at Delve Underground. For the past three years, Frank has been a trusted voice for candid, honest conversations about leadership, marketing, and the human side of professional services. His reflections on this journey of…
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Could something as simple as a microwave be driving up injuries at your manufacturing facility? We think it very well could be, but it goes deeper than that. It goes all the way to the culture and environment your employees are working in. Does your facility have any of these top risks that can drive up stress, and in turn risk of injury? Join us w…
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Join us in unpacking the best conversations of Work with Purpose in 2024 – from tips for human-centred design to understanding how the public sector can join hands in defence of Australia. As the year comes to a close, we listen back to some of our fantastic 2024 Work with Purpose guests, reflecting on the sector’s most pressing challenges, innovat…
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The struggles of life are so many and so diverse from one person to another , that at times it seems no one cares or understands. We go on , sometimes, in a world of confusion and disappointment while wondering if anyone cares. Our homes are falling apart without direction and as it seems at times, in free fall to destruction and that without hope.…
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