Best Optum Podcasts (2025)

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Optum Real Delivers Clarity in Claims and Reimbursement 13:53

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3h ago13:53

13:53

The vision for Optum Real is to create real-time transparency between payers and providers in the moments of care that matter. Current AI technology, according to Puneet Maheshwari, SVP, GM of Optum Real is making this possible now. Optum is a major force in health care, serving nine out of ten health care systems and four out of five payers in the…

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Optum Golf Channel Games, CBS Adding Johnson Wagner and Colt Knost to the Booth, WTF Wednesday (Thursday) 1:09:11

11d ago1:09:11

1:09:11

Big Drive Mitch is back in Colorado and the guys have al lot to catch up on,.The Optum Golf Channel games debuted Wednesday night with Rory Mcilroy and Scottie Scheffler Captaining the two teams and it was AWESOME. There will be booth changes in the upcoming golf season, with Colt Knost taking an elevated role and Johnson Wagner stepping into the o…

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IBM and enGen Collaborate to Eliminate Errors in Member Enrollment 16:16

5h ago16:16

16:16

According to research by enGen, a healthtech company that serves payers and providers with automated solutions, they found that each error in member enrollment data costs an average of $172 in fixes and downstream problems. A new solution called enGen enRoll(TM), an AI-driven collaboration between enGen and IBM, was designed to address this problem…

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Sound Physicians’ Rapid Pivot: Why APIs Won the Day for CharmHealth 23:12

22h ago23:12

23:12

What do you do when your EHR vendor suddenly shuts down and you only have months to find a replacement? For Sound Physicians, that deadline sparked a bold pivot - one that put APIs and collaboration at the center of their technology strategy. In this interview, Dria McCluskey, SVP of Innovation and Technology at Sound Physicians, and Venky Chellapp…

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BEST OF: Steven Lieberman on The Meteoric Rise Of Medicare Advantage 28:22

7d ago28:22

28:22

Health Affairs' Rob Lott interviews Steven M. Lieberman of the University of Southern California, Los Angeles on his recent paper that explores how Medicare Advantage has seen significant enrollment growth and what reform efforts can be attempted to rebalance traditional Medicare and MA. Order the August 2025 issue of Health Affairs. Currently, mor…

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Billings Clinic on AI in Healthcare: Why Trust Beats Speed 14:45

3d ago14:45

14:45

Everyone talks about AI fixing documentation. But the real story is whether patients and clinicians will trust it enough to use it every day. In this interview, Dr. Randy Thompson, Chief Health Analytics Officer at Billings Clinic, shares what it takes to bring Oracle Health’s AI tools into daily practice across Montana’s largest independent health…

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What Drives EHR Innovation in Prescription Management and How Technology Can Help 18:04

6d ago18:04

18:04

Few patients take a paper prescription down to the local pharmacy any more. The modern era of prescribing is shockingly complex and getting more so, according to Dr. Colin Banas, Chief Medical Officer, and Drew Hunsinger, Head of Growth, at DrFirst. Banas says that the goal at DrFirst, a 25-year-old company, has always been to provide an end-to-end…

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Making AI and NLP Affordable and Trusted in Health Care 16:02

8d ago16:02

16:02

emtelligent offers a variety of AI-based services in health care. In a recent interview at the HLTH conference with Tim O’Connell, MD, Co-Founder and CEO of emtelligent, explains how they ensure a good ROI, keep deployments affordable, and make each pilot a success. The three services offered by emtelligent are: * Medical Document AI: ingests docum…

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BEST OF: Zirui Song on Private Equity’s Effect on Hospital Costs and Utilization 23:15

10d ago23:15

23:15

By Health Affairs

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RapidClaims’ LLM-Powered RCM Solution Seeks Truth in Billing & Fewer Denials 17:29

10d ago17:29

17:29

Although providers and payers feel like they're engaged in an epic, ongoing battle over claims, Abhinay Vyas, Co-Founder and Chief Data Officer at RapidClaims, believes that approvals can increase when both realize that they are fundamentally interested in truth. RapidClaims' AI-driven revenue cycle tools help to uncover the complexities in care an…

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Leveraging Unstructured Data to Improve Care and Reimbursement at PointClickCare 12:58

13d ago12:58

12:58

PointClickCare is a major EHR service with a 25-year history, originally focused on post-acute care settings such as skilled nursing and assisted living but has expanded to provide health it services to the full spectrum of healthcare provider organizations. As they've expanded their services, one of the areas they wanted to help was care transitio…

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Hideki Matsuyama is BACK, LIV Golf Misses on South Korean Players, Mitch's Golf Burner Rant and WTF Thursday 1:13:13

18d ago1:13:13

1:13:13

Tigers Woods' Hosted the Hero World Challenge, and although Mitch's pick Chris Gotterup finished DFL there was an intense finish leading to a win for Hideki Matsuyama. LIV Golf Making Some news including a former major champion potentially trying to make the leap back to the PGA Tour Learn more about your ad choices. Visit megaphone.fm/adchoices…

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Making Sure a Physician Advisory Program Improves Both Care and ROI 21:40

20d ago21:40

21:40

Physician advisory programs, which educate clinicians in peer-to-peer fashion, are growing in several ways. This video at the AHIMA Annual Conference explores the many uses of these programs, as well as how to implement them and make sure they're effective. The speakers are Dr. Adriane Martin, Vice President of Physician Services at Enjoin, a CDI c…

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BEST OF: Don Berwick on How to Fix US Health Care 30:25

18d ago30:25

30:25

By Health Affairs

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eClinicalWorks Analytics Dramatically Reduce FQHC No-Shows 10:04

17d ago10:04

10:04

T.H.E. Clinic, a federally qualified health center serving a low-income communmity in Los Angeles, recently reduced missed patient visits ("no-shows") from 25-28% to 13-14%. To learn more about this exceptional improvement, we sat down with CIO Wilson Santos who describes how the healow AI-Powered No-Show Prediction Model helped their clinic achiev…

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Tight Collaboration Between Vyne Medical and Client Drives Continuous Improvement 18:10

20d ago18:10

18:10

AI has proven itself as a way to remove the burden of scanning, identifying, and uploading information. For Nemours Children's Health, AI solutions from Vyne Medical completely restructured and optimized their document handling practices. Cathy Murphy, HIM Operations Manager at Nemours Children’s Health, gives an account in this video of what data …

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Tiger Wood's Hero World Challenge, Life Debates, The Black Friday Skins Game and WTF Wednesday 1:21:03

26d ago1:21:03

1:21:03

The Big Drive Energy boys preview the Hero World Challenge coming up in the Bahamas and recap the Skins game from Black Friday. Justin Thomas made some podcast comments that had the grounds crew at Bethpage Black firing back after the course conditions were questioned. The boys also debate some life choices and give gambling picks for the Hero Worl…

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From Ambient Voice Documentation to Care Partner at Heidi 22:39

22d ago22:39

22:39

Although ambient voice transcriptions driven by AI are seeing widespread adoption in healthcare institutions, only 20%-40% of clinicians adopt it in each institution, according to Dr. Thomas Kelly, CEO & Co-Founder at Heidi. However, when Heidi's AI medical scribe is brought in, they achieve an average 60-70% adoption by clinicians. This is because…

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BEST OF: Eric Topol on the Science of Super-Aging and Longevity 31:33

28d ago31:33

31:33

Health Affairs' Senior Deputy Editor Rob Lott interviews Eric Topol, Executive Vice President of Scripps Research, on his new book, Super Agers, which provides an evidence-based approach on extending healthy lifespans. Currently, more than 70 percent of our content is freely available - and we'd like to keep it that way. With your support, we can c…

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Making RCM Part of the Clinical Interview 17:23

27d ago17:23

17:23

Dr. Mike Gao, President of Smarter Technologies, says that the distinction between clinical care and revenue cycle management (RCM) was a historical decision that is no longer valid. Clinical care is determined partly by what payers cover and what proof they require of the patient condition. In turn, the codes and other information used for billing…

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Hyro Sees Health System Call Centers as Potential Revenue Generators 17:29

27d ago17:29

17:29

Hyro's Responsible AI Agent platform enables health systems to safely automate patient workflows and conversations across key channels such as call centers, websites, SMS, and mobile apps, supporting use cases like scheduling, appointments, and prescription refills and more. But CEO and Co-Founder Israel Krush thinks that providers should look beyo…

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Thanksgiving Special: Sami Valimaki's Win, Looking Back at the 2025 PGA Tour Season and WTF Wednesday 1:18:19

1M ago1:18:19

1:18:19

The 2025 PGA Tour season has come to a close. Finnish PGA Tour Player Sami Valimaki wins his first career event at the RSM Classic. With the end of the season means many players lose their card for the next season by not finishing in the top 150, like fan favorite Joel Dahmen and longtime players Zach Johnson and Camilo Villegas. The Big Drive Bros…

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Achieving Patient-Centered Excellence Through Process Improvement 25:11

29d ago25:11

25:11

Thibodaux Regional Health System, a Louisiana health system with both a hospital and clinics, has focused on process improvement to pursue what they call “patient-centered excellence.” In this video, CEO Greg Stock and CIO Bryan Samaha talk about their use of the MEDITECH EHR and how they are reducing errors and improving clinical quality. Advantag…

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Job Lock’s Hidden Health Costs w/ Tiffany Lemon 31:00

1M ago31:00

31:00

Health Affairs' Rob Lott interviews Tiffany Lemon of Arizona State University on her recent paper exploring the concept of job-lock as it pertains to employer-sponsored health insurance and its impacts on adult physical and mental health. Order the November 2025 issue of Health Affairs. Currently, more than 70 percent of our content is freely avail…

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Innovation at Community Health Centers in America 21:16

1M ago21:16

21:16

Community health centers make up the largest primary care network in the U.S. health care system, serving 1 out of 7 Americans—and in rural areas, 1 out of 3. Dr. Kyu Rhee, President and CEO of the National Association of Community Health Centers, says that their patient base has tripled over the past 20 to 25 years, and he expects it to triple aga…

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Healthcare Billing Complexities Call For Consistency and AI Support 10:31

1M ago10:31

10:31

Reimbursements in health care have gotten more complex with the growing importance of risk-based, value-based plans and behavior change. In this video interview, Tiffany Waltos, Director of Revenue and Analytics at Community Health Care in Northern Ohio, discusses today’s pressures on revenue cycle management and ways health care providers can resp…

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Football Talk, Starbucks Opinions, Rory Wins Race to Dubai and Adam Schenk's Outdated Club Setup 52:07

1M ago52:07

52:07

The boys are back to talk about Starbucks, Football Picks and cutting caffeine. When the finally get to golf , the sale of TopGolf by Callaway, Players jumping to LIV and LIV back to the DP world tour, plus WTF Wednesday (Thursday) Learn more about your ad choices. Visit megaphone.fm/adchoicesBy ALLCITY Network

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How Oracle Is Bringing Retail Supply Chain Lessons to Healthcare 14:42

1M ago14:42

14:42

[SPONSORED] Empty shelves in a hospital aren’t just an inconvenience—they can delay care. Other industries solved this problem years ago with predictive tools and smarter supply chains. At the 2025 Oracle Health Summit, Kristen Miles, Vice President of Healthcare Product Strategy at Oracle, discusses how automation, robotics, and AI are reshaping s…

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Leeds CDIO: Digital isn't a silver bullet for efficiency 46:09

1M ago46:09

46:09

In the latest episode of Digital Health Unplugged, Paul Jones, chief digital information officer (CDIO) at Leeds Teaching Hospitals NHS Trust, delves into the details of the 10 year health plan. In conversation with Jordan Sollof, podcast host, Jones discusses the digital ambitions in the government's 10 year plan and why they should not be treated…

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Does UnitedHealthcare Pay Optum Providers Differently? w/ Dan Arnold 24:33

1M ago24:33

24:33

Health Affairs' Rob Lott interviews Dan Arnold of Brown University to discuss his recent paper exploring higher payments within UnitedHealth’s Optum network, which found UHC Paid Optum providers more than non-Optum Providers using price transparency data. Order the November 2025 issue of Health Affairs. Currently, more than 70 percent of our conten…

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Time Saving Features in eClinicalWorks That Help Clinicians Be More Efficient 17:10

1M ago17:10

17:10

In a recent interview at the eClinicalWorks National Conference, Josh Baker, Operations Manager at Orthopaedic Institute of Ohio, reports on some time-saving features offered by the eClinicalWorks EHR. A combination of mobile device support, rules engines, and AI takes administrative burdens off of clinical and support staff alike. The Orthopaedic …

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Clinician Surveys and EHR Workflow Improvements Drive Improved Satisfaction and Efficiency 15:16

1M ago15:16

15:16

Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvement in their nurses’ satisfaction with their MEDITECH EHR after a six-month effort. This video, interviewing Eric Gasser, Vice President of Information Systems and CIO, shows how statistics and survey data made …

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A Club Change Propels Ben Griffin to a Big Win, Aaron Rai's Amazing Golf Swing, Caitlin Clark Swing Analysis and WTF Wednesday 1:11:11

2M ago1:11:11

1:11:11

The Big Drive Boys are back- recapping an eventful weekend in the golf world with 2 fan favorites winning on the PGA Tour and DP World Tour. More Football talk, Caitlin Clark swing analysis, playing golf with strangers and WTF Wednesday Learn more about your ad choices. Visit megaphone.fm/adchoicesBy ALLCITY Network

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Moving Health Care Providers Away from Paper Checks to Automated Payments 17:10

2M ago17:10

17:10

Every organization—large and small—can benefit from automating payments versus printing, signing, and sending paper checks. ECHO is helping health care provider organizations and their vendors move away from paper checks to electronic payments like ACH, and providing better security in the process. In our latest video interview, we talk with Bill C…

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How Employers Are Navigating Rising Health Care Costs 25:39

2M ago25:39

25:39

Health Affairs' Rob Lott interviews Matthew Rae, Associate Director of the Health Care Marketplace Program at KFF, about his recent paper exploring the findings from the KFF Employer Health Benefits Survey, reporting on benefits in 2025. Order the November 2025 issue of Health Affairs. Currently, more than 70 percent of our content is freely availa…

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Oracle Health’s AI Bet and Why Playing Nice Matters 19:23

2M ago19:23

19:23

[SPONSORED] Every vendor is talking about AI—but who’s actually making it work in healthcare? At the Oracle Health Summit, we pressed Seema Verma on how Oracle plans to turn promises into real-world change for clinicians and patients. Seema Verma, EVP and GM of Oracle Health, sat down with us to go beyond the headlines. From automation in revenue c…

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Huge Announcement From LIV Golf, Internet Invite, Amazon Golf Balls and WTF Wednesday 1:18:52

2M ago1:18:52

1:18:52

The Big Drive Energy Boys are back and they have alot ot recap. Mitch has been in Colorado so they're played some golf, traveled to Houston for a Broncos game and attended the Colorado PGA Awards Dinner. LIV Golf made a major announcement on Tuesday, Amazon has created their own golf balls, and the internet invite goes viral. Learn more about your …

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A Rural Hospital Embedded in the Community Benefits from a Consolidated EHR 15:35

2M ago15:35

15:35

Morris Hospital and Healthcare Centers is quite small: an independent, rural system of clinics including an 89-bed hospital. Yet the system is the largest employer in Morris, IL. In this interview, Kim Landers, their Vice President of Patient Care and Chief Nurse Executive, explains how they remain relevant and solvent, and the aid provided by movi…

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Protecting Public Health in a Politicized Era w/ Michael Osterholm 33:59

2M ago33:59

33:59

Health Affairs' Rob Lott interviews Michael T. Osterholm, the director of the Center for Infectious Disease Research and Policy (CIDRAP), about the future of U.S. public health, the politicization of vaccine oversight, and why fragmented state guidance threatens pandemic preparedness. He also discusses his new book, The Big One: How We Must Prepare…

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AI Scribes: Why Mental Space Matters More Than Minutes 16:08

2M ago16:08

16:08

Everyone’s talking about how AI scribes save clinicians time. But what if the bigger win isn’t the clock—it’s the relief of finally walking out of the exam room without a head full of notes to write later? In this conversation, Dr. Scott Eshowsky, Chief Medical Information Officer at Beacon Health System and a practicing family physician, shares ho…

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Benefits of Outsourcing and AI in Revenue Cycle Management 11:02

2M ago11:02

11:02

As healthcare gets more complex, revenue cycle management has gotten more complex as well as it becoming more difficult to find high quality RCM staff. That’s why it’s no surprise that many medical practices are outsourcing their RCM efforts. This was the case for Heather Boone, Clinical Supervisor at Orlando Heart and Vascular Institute, who decid…

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Inside U.S. Generic Drug Approvals: Risk, Regulation & Policy w/ Jennifer Kao 31:26

2M ago31:26

31:26

In this episode, Rob Lott interviews Jennifer Kao of the UCLA Anderson School of Management in front of a live audience about her paper in the October 2025 issue of Health Affairs exploring the impact of risk evaluation and mitigation strategies on generic approvals of US pharmaceutical products. Order the October 2025 issue of Health Affairs. Curr…

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Fownd Builds an Automated Scribe for Physical Therapy From the Ground Up 18:48

2M ago18:48

18:48

Fownd is a young company creating an ambient voice recording solution to document evaluations, assessments, and plans for physical therapists. Visits, workflows, terminology, and conversations in general are different in PT than in the physician settings most ambient voice solutions are designed for. Fownd, which has many physical therapists on its…

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Good Good's PGA Tour Event, 2026 Big Break announced, Xander Schauffele's Win in Tokyo, Breaking News about Kapalua and WTF Wednesday 1:14:08

2M ago1:14:08

1:14:08

Good Good's PGA Tour Event announced for next November, Xander Schauffele's Win in Tokyo, Breaking News about Kapalua and WTF Wednesday Learn more about your ad choices. Visit megaphone.fm/adchoicesBy ALLCITY Network

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A Look at Epic and Interoperability with Rob Klootwyk and Matthew Eisenberg 31:49

2M ago31:49

31:49

Rob Klootwyk, Director, Interoperability at Epic, and Matthew Eisenberg, M.D., Associate Chief Medical Information Officer at Stanford Health Care, offer an in-depth discussion in this video of recent developments in standards and in Epic's tools for information sharing. Learn more about Stanford Health Care: https://stanfordhealthcare.org/ Learn m…

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The Different Costs — and Sites — of Care for Commercial Insurers w/ Matthew Maughan 20:07

2M ago20:07

20:07

Health Affairs' Rob Lott interviews Matthew Maughan of Brown University about his paper exploring how commercial insurers paid more for procedures at hospital outpatient departments as compared to ambulatory surgical centers. Order the October 2025 issue of Health Affairs. Currently, more than 70 percent of our content is freely available - and we'…

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Fostering Courtesy and Respect Within a Public Health Care System: A Pilot Program

2M ago

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A pilot program at Parkland Health uses “courtesy and respect” stickers on hand sanitizer dispensers to make respectful communication as ingrained as hand hygiene.By Laura Tuohy, Thomas H. Lee

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Building Community and Empathy Through Health Care Book Clubs

2M ago

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NYU Langone Health’s Patient Experience Book Club demonstrates how simple, low-cost initiatives can foster meaningful connections among health care workers while improving professional well-being and institutional engagement through shared reading experiences.By Katherine Hochman, Namita Seth Mohta

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A Sit Down with Acentra Health's Leader, Todd Stottlemyer 11:46

2M ago11:46

11:46

In this video, Todd Stottlemyer, CEO at Acentra Health, sets forth new initiatives at his company and his own views on leadership. Acentra Health recently launched a consortium named the Safe AI and Medicaid Alliance (SAMA) combining policy leaders and technical experts to develop safe frameworks for AI adoption. The consortium is open to anyone wh…

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CharmHealth's Bet: Research, Slack-Style Tools, and Physician Practice Loyalty 24:30

3M ago24:30

24:30

[SPONSORED] Most EHR talk starts and ends with features. But what happens when an EHR tries to be a community hub, a research lab, and a partner for both solo practices and enterprise groups? In this conversation from #Charmalot2025, Pramila Srinivasan, CEO of CharmHealth, explains why the company is blurring traditional EHR boundaries. She highlig…