Want a peek behind the curtain of your favourite online entrepreneurs? Welcome to The Effortless Online Systems Podcast - where we turn messy back-ends (😉) into smooth, scalable businesses. Each week, I break down real business processes, review the best tech to save you time and boost profit, and bring in expert guests who’ve built systems that drive results. From automation and AI to project management, paid traffic, hiring, and leadership, we cover everything operations so you can scale s ...
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104. How to Build Long-Lasting Systems (Even When the Tech is Always Evolving)
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14:45In today’s world, where tech seems to change every week, how do you build systems that last? In this episode, we’re diving into why platform-agnostic systems are key to sustainable business growth. You don’t need to be at the mercy of the latest shiny tool—what you need is a set of systems that work for your business, not the other way around. We’l…
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103. 5 Little ChatGPT Tweaks to Save You Hours Every Week
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17:52Still feeling like ChatGPT is more work than it’s worth? You’re probably missing a few key tweaks that could save you hours - literally. In this episode, I’m sharing five small but mighty adjustments you can make to your ChatGPT account today to get better, faster, and more accurate results - without constant rewriting or frustration. We’ll cover: …
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102. AI is coming for the coaching industry & how to stay ahead
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23:31AI is changing the coaching industry right now - and if you’re not paying attention, you’re already behind. In this episode, we’re diving into: Why AI isn’t replacing great coaches - but it is exposing those who lack depth The biggest shift happening in coaching and why clients are using AI for instant answers How ChatGPT is making surface-level co…
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101. Content Planning, Systems, Notion & the Mindset Shift That Made it All Possible with Mia Poklepovich
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31:09If you’ve ever felt like your content is scattered across a million notes, Google Docs, and random bursts of inspiration, this episode is for you. I’m sitting down with my client & friend Mia Poklepovich, founder of The Freedom Therapist and OT Inspire Australia, to talk about how she went from posting on the fly and scrambling for content ideas to…
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100. How I Actually Use AI as a CEO in 2025 (And Why You’re Doing It Wrong)
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18:55Most people are still using AI like it’s 2023 - throwing in prompts, hoping for magic, getting frustrated, and giving up. If that’s you, that’s why you’re stuck. AI isn’t just a tool. It’s not glorified Google. It should be a strategic business partner that works with you. If you’re not using it that way yet, you’re leaving money and momentum on th…
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99. Your systems aren't broken, you're just using them wrong
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16:14Coming in hot for 2025 with a little tough love - if you’ve ever thought, “Systems just don’t work for me”, hate to break it to you, babe, but it might not be the system… it might be you. 😏 In this episode, I’m breaking down: The real reason your systems feel broken (hint: it’s not the tool) Why jumping between platforms isn’t the solution (and wha…
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98. How to Create More Content in Less Time in 2025
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23:08In this episode, I'm going to share how I recommend navigating the evolving landscape of content creation as we head into 2025. With the online world changing faster than ever, having a robust content system is crucial for standing out and driving business growth. Here's how you can develop a strategy that not only supports your financial goals but…
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97. Should You Add Notion to Your Tech Stack in 2025?
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21:05In this episode of Effortless Online Systems, we're talking all things Notion and why it’s become a must-have tool for many online business owners. Whether you’re looking to streamline content creation, centralise business information, or improve client collaboration, Notion might be the game-changer you need for 2025. Discover how Notion fits into…
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96. 5 Free Tools You Need in Your Business for 2025 (That You’re Probably Not Using!)
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17:17In this episode of Effortless Online Systems, we're diving into the world of genuinely free tools that can empower your business to scale efficiently and effectively - without breaking the bank. We'll explore the free tools I use and love: Google Looker Studio: An advanced data visualisation tool that integrates seamlessly with your Google accounts…
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95. Strategic Planning and How to Run a Business Retrospective with Yosra Musa
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36:27In today's episode, we're thrilled to have Yosra Musa from Small Seed Consulting join us to delve into the nuanced world of strategic planning for small businesses. Yosra shares her expertise on the underestimated importance of strategy in businesses of all sizes, highlighting the distinct challenges faced by small business owners who wear many hat…
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94. Operational Red Flags: 4 Signs Your Business Isn't Set Up to Scale
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22:09Get the Summer Operating System here! In this episode of Effortless Online Systems, we’re diving deep into one of the most overlooked areas of business growth: operational readiness. Many business owners dream of scaling, but not every business is truly ready for it. Without the right systems in place, scaling too quickly can lead to burnout, overw…
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93. Your Summer Business Plan for Revenue AND Relaxation
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28:35Balancing relaxation and revenue during vacation season doesn’t mean choosing one over the other. In this episode I'm sharing my exact planning process so that you can have a profitable AND restful summer. We'll discuss: Defining what your summer vacation looks like and align it with both tangible (like revenue) and intangible (experiences) goals. …
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92. GUIDED VISUALISATION: Your Fun & Profitable Summer
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17:29Today we're going a little off-script from my usual content with a fun summer themed guided visualisation. Today's episode is designed to help you envision what your ideal, balanced and profitable summer season can look like, so that you can turn that vision into an action plan! You'll get my audio guided visualisation, but listen to the end of the…
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91. Data-Driven Marketing: How to Stop Throwing Spaghetti at the Wall & Start Tracking What Works with Ally Anderson
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33:54Ally Anderson is a data backed marketing consultant who works with entrepreneurs to ensure that when it comes to their marketing, they're putting their time, energy and money in the right places. I know data isn't always the sexiest thing to talk about, but we really broke it down in this episode. Ally was so amazing at making it so easy to underst…
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90. Build It: Your Idea Library (Never Forget a Good Idea Again!)
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20:26If you're anything like me, spring and summer are the seasons of ideas and innovation in your business. But what do you do with all these random ideas and screenshots of inspo taking over your phone. Introducing, your Idea Management System - aka the Idea Library. In this Build It Episode you can listen alongside me as you set up your own Idea Mana…
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89. Are You Your Worst Boss? 3 Systems for a Sustainable Business
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21:49It's a familiar tale right - business owner quits 9-5 to work 7-10 instead? Maybe it's not quite that dramatic for you, but you still feel like you're always 'on', don't remember the last time you took a holiday, and even when you do, it feels like you're always one step behind a to-do list that just doesn't stop. I've been there too. So in today's…
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88: My Fave Tech Tools for A Stress-Free Summer
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12:51Want to enjoy a stress-free summer while your business keeps running smoothly? In this episode, I’m sharing some of my go-to tech tools that make it easy to automate, organise, and manage your business. Whether it’s project management, social media scheduling, or client communication, these tools are perfect for staying balanced and productive all …
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87. The Summer Slump Myth: Making Sales, Taking Vacation and What Success Looks Like
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13:42Think summer means a slowdown for your business? Think again! In this episode, we’re busting the myth of the summer slump and showing you how to turn the “slow” season into a time of growth and profit. I’ll be sharing strategies like automated marketing campaigns and summer-themed promotions that will keep your business thriving, even while you’re …
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86. Build It: Your Summer 24/25 Out Of Office Workflow
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14:02Thinking about taking some time off this holiday season without worrying about your business falling apart? In this episode, we’re talking about how to create an out-of-office workflow that keeps things running smoothly while you’re enjoying your break. Whether you’re flying solo or working with a small team, these practical tips will help you stre…
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85. Is Thrivecart Really Worth The Investment?
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13:09Let's talk about Thrivecart. It's my go-to checkout recommendation for those running a course, digital product or coaching based business, and so today I want to share my genuine thoughts about the platform (especially in light of some recent issues) and discuss how to know if it's right for you. Overview of ThriveCart as checkout software Impact o…
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84. Feedback & Testimonials: Creating Systems for Continuous Improvement
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21:19In today's episode I walk you through creating systems for feedback and testimonials inside your programs and services. We all know how supportive having client testimonials is to our marketing, but getting feedback is also a crucial step to improving your programs and helping your clients get results! You'll learn: The relationship between feedbac…
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83. Build It: IT'S MY BIRTHDAY 🥳 Let's Build a Client Birthday Process
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15:44Let's build a client birthday process! In today's episode, I'm going to walk you through creating a process to celebrate your clients (and team) on their birthdays! This is a fun, easy process to put in place to help create more engagement and loyalty with your clients. Make sure you open up a Google Doc and we'll get started! You'll learn: Why I l…
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82. Building Engaged Email Lists & Ethical Email Marketing with Yuval Ackerman
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27:21Today's guest is Yuval Ackerman, an ethical email strategist and consultant who helps B corps and personal brands turn their subscribers into their biggest F.A.N.s. She's also a food lover (especially pasta) and a full-time nomad on a mission to find a place to call home. In this episode we spoke about: The importance of being curious about your au…
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81. Why I'm the biggest advocate of Slack for Coaches & Service Providers
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22:41
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22:41Let's talk about Slack baby 🎶 I'm a Slack convert going on 3 years now and you won't catch me going back to Voxer (in fact, if you're offering Voxer support it's a bit of a turn off for me now 😬) So let's talk about why I love Slack. In this episode, you'll hear: My journey and frustrations with communication tools. The features I was looking for w…
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In today's episode I walk you through a post-launch debrief so you can know why it's important, what to include, and how to use your debrief to launch better next time! You'll learn: When, how and why to do a post-launch debrief The types of information to gather for a full picture view of your launch How to turn data into actionable insights so yo…
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79. Build It: Your Simple Lead Tracking Template + Your Next 20 Leads
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25:04Let's build your lead tracker together! In today's episode, I'm going to walk you through setting up your own personalised lead tracker so you can find and nurture the leads in your business. So make sure you're in front of your computer for this one! You'll learn: The importance of lead tracking and why this is such an underrated tool in business.…
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78. Turning Interviews into Clients: The Podcast Tour System with Natalie Koussa
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28:28Today's guest is Natalie Koussa, a Podcast Tour Strategist and Message Mixologist who helps coaches and online entrepreneurs turn their message into a movement by speaking on podcasts. She's the founder of The Speakeasy (a group programme for best kept secret entrepreneurs ready to grow their industry leadership by speaking on podcasts) and Podcast…
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77. Why we're leaving ConvertKit 😱 Choosing your Email Service Provider
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18:34In today's episode, I want to talk you through the process, what led to our decision around changing our Email Marketing Provider (ESP), what my recommendations are now, and the importance of having the right tools in your business that work for you and the way you need them to work for the business. You'll learn: Why we're changing email platforms…
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76. The Data You Need to Turn Your Leads Into Sales
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16:31In today's episode, we'll be discussing the powerful data you need to capture to boost your sales this year. But, don't worry, we're not delving into the usual numbers and percentages. Instead, we'll be focusing on the qualitative, voice of customer data that will help you create irresistible offers tailored to your audience's exact needs. You'll l…
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Welcome to the Effortless Online Systems podcast! I'm Nivek Harrison, your host, and I'm excited to take you behind the scenes of successful online businesses. As an Online Business Manager, Systems Strategist, and Agency Owner, I’ll be sharing my insights on the best systems, tech, and processes that keep online businesses running smoothly. We’ll …
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75. It's time to audit your tech stack! How to clean up your subscriptions and optimise your platforms
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15:39If you're anything like me, you've probably signed up for a BUNCH of technology that maybe you're not using, or isn't serving your business anymore. Well, it's time to clean it all out and become really intentional about your tech stack. Join me as I talk through a simple audit process for your technology: Understanding your current business needs …
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74. How Task-Bundling Will Transform Your Productivity
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20:43Have you found yourself feeling like there's always something that needs to be done? Like you can't switch off, or many just not feeling very efficient in your work? If so, this episode is for you! Join me as I share about my own recent challenges with presence and productivity, and the practices I'm re-committing to in 2024. In this episode I shar…
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73. Email Authentication - What does it all mean?
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31:39Big changes are on the horizon for email marketing, and you don't want to be caught off guard. We're diving into the upcoming updates from Google and Yahoo that will shake up the email marketing world from February 1st, 2023. It's not just about staying out of spam folders; it's about making sure your emails land where they belong - in your subscri…
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72. You Can't Delegate a Disorganised Business
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18:16It's that time of year again where you are no doubt setting goals for what is going to happen in the year ahead. For many of us who are running businesses, often those goals include making your first or next hire. But here's the thing - you can't delegate a disorganised business. In this episode, we'll talk about: Signs of a disorganised business T…
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71. Planning to hire a VA in 2024? This is for you
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13:43As we approach the end of the year, it's natural to start thinking about new beginnings and how we can take our businesses to new heights in the coming year. If your vision board for 2024 includes expanding your team, then our latest podcast episode, hiring with Intention: How to Hire with Purpose and Strategy, is a must-listen. In this episode, we…
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70. What I'm Doing Now to Prep The Podcast For 2024
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15:58As we wrap up the year, it's the perfect time to reflect on our podcasting journey and start setting the stage for an incredible 2024. Whether you're a seasoned podcaster or just starting out, there are valuable insights and strategies to ensure your podcast thrives in the new year. In this chapter I share behind-the-scenes processes in preparing t…
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69. How to Prepare Your Business For an Easeful, Fun & Profitable Summer Holiday
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18:02As we approach the holiday season, it's the perfect time to ensure that your business is set up for both success and relaxation. In this chapter, I share valuable insights on how to prepare your business for the holiday season and take a well-deserved break, all while keeping your business thriving. We talk about the importance of planning for your…
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68. The Thing No Marketer Will Tell You About Boosting Your Sales
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20:53When it comes to building a successful business, marketing is crucial, but it's not the only piece of the puzzle. Solely focusing on marketing efforts can leave gaps in your sales processes and ultimately impact your bottom line. To truly make more money and have a lasting impact, we need to implement systems and structures that support our sales e…
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67. What's been happening behind-the-scenes (and a big announcement!)
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8:38It's been a big year here at The Virtual Chapter and I am so excited to finally be making this announcement. It has been over 12 months in the making, but the doors are officially open to The Vault! This is our brand new online store brought to you by The Virtual Chapter to create coaches and creatives in the online space. The Vault is home to the …
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66. The One Thing to do for your Business Before Your 2024 Planning
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15:12After what was a very unplanned break from the podcast, and the business, we're back! Now, if you're anything like me and my clients, the change in weather and the fact that there's less than 7 weeks until the end of 2023, you're probably thinking about all the incredible things that you can do in you business and for your clients in 2024. In this …
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RECAST: My Top Tech + Tool Recommendations For Courses + Masterminds
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23:08What tech, software and tools do I recommend? This is by far the most common question I get asked as the CEO of an online business support agency and OBM to some incredible business women. In this episode I'm going to give you the low down on my go to tools for running group programs and masterminds. We'll cover the tools that I recommend all the t…
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Can you have too many SOPs? Does more SOPs mean a smoother running operation? This episode is all about answering your questions about Standard Operating Procedures. Now, I LOVE a good SOP. I am a fan, but you can take it too far, and there is a point where too many just makes business even more confusing and overwhelming than it needs to be. Join …
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64. The 5 Biggest Lessons I’ve Learnt From My 7 Fig Clients
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18:03Sometimes when we're creating content, recording podcasts or trying to have our voice heard in the online space we automatically jump to looking to say something controversial or exciting. And yet, if there's anything that I've learnt from working with clients who have scaled their business to 7 figures it's that not everything is controversial, su…
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63. The Top 3 Metrics You Need to Be Tracking to Elevate Your Business
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15:43It's time to sharpen your data-driven decision-making skills so you can elevate your business! I know that metrics and data isn't the sexiest part of your business, but let me tell you now, they hold the key to the growth and longevity of your business. In this episode we're talking about the top 3 metrics that every singe business owner should be …
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62. Best Practice Processes to Support Big Business Growth
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20:40What does a good process look like? Systems and processes are the backbone of having a truly scalable and sustainable business. They are vital for consistency, reducing errors (from yourself and your team), improving your client experience and saving time so you can spend it in the areas of your life that you really want to Join me for this episode…
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61. The 7 Systems That Created My 7 Figure Business
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17:02We recently celebrated a HUGE revenue milestone as we crossed the 7 figure lifetime revenue mark here at The Virtual Chapter. We haven't just winged our way here (nor have we always gotten it right) but we have scaled really quickly since moving to an agency model because of the really robust systems we have in place across the business. There are …
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Things are going to go wrong in business. Sorry, not sorry. If you've been in business for any amount of time, you should know that things go wrong, deadlines get missed, emails go out without links or at the wrong time, tech breaks down, it's a long list of things that can go wrong in business. Despite it being almost a guarantee that things will …
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59. 5 Ways to Automate Your Coaching and Course Business
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21:03Is automation one of your business goals? I often hear that the dream is to have everything just running on autopilot behind the scenes, but after duplicating what someone else online is doing, it doesn't seem to work as smoothly as what was imagined. When scaling our business I see 2 key areas to gain back time: More team support More automated sy…
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58. Unexpected Tech Advice from a Tech Nerd: Navigating the Digital Landscape as an Entrepreneur
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20:47Tech is a tool, not the solution to your problems. This is something that I talk about often, because how great would it be if we could just get the latest, greatest technology and have it solve our problems, right? But that's just not the reality. I love technology, the innovation, the possibilities and all of the ways that technology makes our li…
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57. The Importance of Building a Relationship with Money, Financial Seasons, and Empowered Action with Katy Almstrom
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44:03It feels like we talk a lot about money in the online business world, but this week we're going a level deeper than just the wild income claims and huge launches that we see on Instagram. Today's guest, Katy Almstrom is a leading money mentor and wealth coach, a teacher and speaker who works with ambitious women who are ready to steward their money…
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