Best National Retail Solutions Podcasts (2025)

1
Evolving eCommerce Shipping Solutions 22:08

Play Pause

4d ago22:08

22:08

In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino jump into the fast-paced world of e-commerce shipping with guest Heather Maday, Senior Director of Sales Enablement at the US Postal Service. Heather shares how USPS has transformed its operations to support today’s eCommerce economy, where shoppers expect speed, visibility, and valu…

1
A Conversation with New Postmaster General David Steiner 32:12

1M ago32:12

32:12

The Postal Service is entering a new chapter under 76th Postmaster General David Steiner. In this conversation, he joins Mailin’ It! to talk about what lies ahead. Steiner discusses his background and path to becoming Postmaster General, the challenges and opportunities facing USPS, and why employee engagement and operational excellence will be key…

1
DeepDive Episode 5: Inside the ACCEO Playbook 17:23

1M ago17:23

17:23

In this episode we unpack ACCEO’s practical retail ebook and turn it into three moves you can use today. Learn how unified inventory and pricing stop oversells and confusion across channels, how flexible fulfillment (BOPIS, BORIS, endless aisle, ship-from-store) increases conversions, and which five reports actually drive decisions without guesswor…

1
The Innovation Behind Safe Mail Delivery 28:47

2M ago28:47

28:47

Every day, millions of letters and packages move safely across the country. But what does it take to keep America’s mail secure? In this episode, our hosts are joined by Buck Buckley, Special Assistant for Strategic Initiatives with the U.S. Postal Inspection Service, and Bob Dixon, USPS Sr. Director of Delivery & Retail Modernization. Together, th…

1
Exposing a $6 Million Mail Order Allergy Testing Scam – A USPIS True Crime Story 31:14

2M ago31:14

31:14

Uncover the true story behind a $6 million mail-order scam with hosts Karla Kirby and Jeff Marino, joined by Inspector Greg Ghiozzi of the U.S. Postal Inspection Service. Together, they reveal how a fake allergy testing company duped tens of thousands of people into mailing in locks of hair—while running a multimillion-dollar scheme behind the scen…

1
DeepDive Episode 4: Driving Retail Sustainability with ACCEO Smart Vendor 11:20

3M ago11:20

11:20

In Episode 4 of DeepDive, Lightning Layne explores how ACCEO Smart Vendor helps retailers embrace sustainability. From paperless receipts and smarter inventory control to omnichannel integration and reduced service-call emissions, learn how small tech-driven changes can cut waste, boost efficiency, and attract eco-conscious customers.…

1
Transforming the Retail Experience 28:18

3M ago28:18

28:18

Director of Retail Operations, Tracy Raymond, and Senior Director of Delivery and Retail Technology, Bob Dixon, join us to discuss the Postal Service's plans to modernize hundreds of its retail locations and Post Offices across the country. Tune in to hear how USPS is streamlining operations and upgrading the retail experience to better serve today…

1
USPS 250 Years of Collecting Mail 33:44

3M ago33:44

33:44

To kickoff celebrating the Postal Service’s 250th anniversary, Karla Kirby and Jeff Marino are joined by Jim Bruns, expert in postal history and former Director of the National Postal Museum. Together they explore the Postal Service’s founding during the American Revolution, the rise of letter collection, the introduction of stamps, home delivery, …

1
Before Disaster Strikes: Behind the Scenes of USPS National Preparedness 33:51

4M ago33:51

33:51

USPS Director of National Preparedness, Rae Ann Haight, joins us to discuss the comprehensive and dynamic preparedness program designed to safeguard mail operations against any type of disruption. She shares real-life stories that highlight how planning, training, and coordination enable USPS to keep mail moving and employees safe no matter the cha…

1
DeepDive Episode 3: Mastering Omnichannel with ACCEO Retail Solutions 19:42

6M ago19:42

19:42

Join Lightning Layne in Episode 3 of DeepDive as we reveal how ACCEO Retail Solutions empowers retailers to excel in an omnichannel world. Discover strategies, tools, and success stories that unify in-store and online experiences, streamline operations, and boost customer satisfaction.By ACCEO Retail Solutions

1
How Rural Free Delivery Changed America 20:13

6M ago20:13

20:13

USPS Historian Steve Kochersperger joins us to discuss the origins and lasting impact of rural free delivery—an initiative that began in 1896 to bring mail directly to farm families across the U.S. Learn how this historic service helped bridge the gap between urban and rural communities, supported economic growth, and laid the groundwork for modern…

1
Creating The 2025 Stamp Collection 34:38

7M ago34:38

34:38

We’re taking a deep dive into the exciting world of 2025 USPS stamps! Join special guests Lisa Bobb-Semple, USPS Stamp Services Director, and Daniel Piazza, Curator of Philately at the Smithsonian National Postal Museum, as we explore how new stamps are selected, the artistry behind them, and what it takes to bring them to life. Plus, with the Post…

1
Spotting Imposter Scams 33:28

8M ago33:28

33:28

This week on Mailin’ It!, Brian Coleman of the U.S. Postal Inspection Service walks us through the world of imposter scams, a leading form of fraud that cost victims billions last year. From fake government officials to fraudulent package notifications, these scams exploit trust and pressure victims into giving up sensitive information. Brian share…

1
How Postal Inspectors Clipped a $31 Million Coupon Scam - True Crime 32:23

9M ago32:23

32:23

In this episode, Mailin’ It! continues its True Crime series with an inside look at a shocking fraud case that cost businesses millions. Postal Inspector Jason Thomasson takes us through the intricate investigation that led to the takedown of Lori Ann Talens, the mastermind behind a massive $31 million counterfeit coupon scheme. Hear how law enforc…

1
Building Business Connections - Inside USPS Industry Engagement 22:50

9M ago22:50

22:50

This week on Mailin’ It!, we welcome Lindsey Taylor, USPS Director of Industry Engagement and Outreach, to explore how the Postal Service builds strong relationships with businesses across the nation. Lindsey shares insights on how USPS helps businesses navigate postal operations, optimize shipping strategies, and stay informed. Whether you're a bu…

1
DeepDive Episode 2: Unlocking Profits with the ACCEO Logivision Reseller Program 22:10

10M ago22:10

22:10

In Episode 2 of DeepDive, Lightning Layne unpacks the ACCEO Logivision Reseller Program. Whether you choose the high-earning reseller path with up to 40% commissions or the flexible Ambassador Program, discover how to tap into the POS market and turn sales into scalable, long-term success.By ACCEO Retail Solutions

1
DeepDive Episode 1: Unlocking Retail Success with ACCEO Retail-1 and MoneyCard 13:55

10M ago13:55

13:55

In this episode, we spotlight the ACCEO Retail-1 Money Card—a powerful gift card solution that works seamlessly across your entire retail network. Instantly redeemable at any participating store, the Money Card not only offers shoppers unmatched convenience but also strengthens customer loyalty, drives repeat visits, and boosts revenue. Discover ho…

1
Don’t Get Snowed - Avoiding Holiday Scams with USPS 25:02

11M ago25:02

25:02

This week on Mailin’ It!, Karla Kirby and Jonathan Castillo welcome back Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. With the holiday season in full swing, Eric sheds light on the Postal Inspection Service’s 2024 holiday scams awareness campaign, “Don’t Get Snowed by Holiday Scams,” which focuses…

1
The USPS Holiday Ride 2024 19:00

12M ago19:00

19:00

This week on Mailin’ It!, Karla and Jonathan are joined by Sheila Holman, USPS VP of Marketing, to discuss the Postal Service’s 2024 holiday season preparations. Sheila shares details about this year’s “Holiday Ride” campaign, showcasing USPS’s modernization efforts and its impact on mail and package delivery. The episode also highlights festive ne…

1
The Postal Service Improves its Ground Game 22:50

12M ago22:50

22:50

This week on Mailin’ It, Karla and Jonathan are joined by Juan Nadal, USPS Executive Director of Strategic Sales & Account Initiatives. Juan discusses the Postal Service’s efforts to streamline package delivery and the broader impact the network transformation will have, giving USPS the tools to support the evolving shipping needs of major retail p…

1
The Power of Direct Mail 26:47

1y ago26:47

26:47

This week on Mailin' It, Karla and Jonathan are joined by Margaret Pepe, the Postal Service’s Executive Director of Product Solutions, to discuss the enduring relevance of direct mail in today's digital marketing landscape. As digital ads increasingly flood social media, email, and websites, direct mail offers a tangible, trustworthy, and less over…

1
A Romance Scam Turns Tragic - A Postal Inspection Service True Crime Story 31:08

1y ago31:08

31:08

This week on Mailin’ It, Karla and Jonathan speak with retired Postal Inspector Natalie Reda about a tragic case of romance fraud that shocked investigators. Laura Kowal, a retired hospital executive, fell victim to an online romance scam, losing $1.5 million before her suspicious death in 2020. Natalie walks us through the investigation, revealing…

1
USPS Tech Innovator Bob Dixon 31:26

1y ago31:26

31:26

This week on Mailin' It, we’re joined by Bob Dixon, USPS Director of Product Technology Innovation. Bob discusses his journey into technology and his role in the Postal Service's digital transformation, from pioneering Informed Delivery to addressing new challenges like mail theft. He provides an inside look at how his team is developing advanced k…

1
The Postal Service Is Ready for the 2024 Elections 18:55

1y ago18:55

18:55

This week on Mailin' It, Karla and Jonathan are joined by Adrienne Marshall, the Executive Director for Election and Government Mail Services at USPS. As the nation gears up for the 2024 elections, Adrienne provides an in-depth look at how the Postal Service is preparing to process, transport, and deliver Election Mail, including ballots, voter reg…

1
Modernizing One of the World’s Largest Vehicle Fleets 36:53

1y ago36:53

36:53

This week on Mailin' It, we’re joined by the Director of Fleet Management, Justin Glass, who takes us behind the scenes of the epic effort USPS is taking to modernize its vehicle fleet. Discover the strategic planning and innovative design choices that are driving this transformation. Join us to learn about the newly designed Next Generation Delive…

1
How Postal Inspectors Cracked the Largest Fraud Scheme in U.S. History 35:29

1+ y ago35:29

35:29

This week on Mailin' It, we’re joined by Postal Inspector Clayton Gerber to discuss the Inspection Service’s role in breaking up one of the largest fraud schemes in U.S. history. From dumpster diving to find evidence to international extraditions during the height of the pandemic, the team's relentless pursuit to uncover the truth is nothing short …

1
2024 Dog Bite Awareness Campaign 24:32

1+ y ago24:32

24:32

This week on Mailin' It, we’re joined by Linda DeCarlo, Senior Director of Occupational Safety and Health, to discuss the critical issue of dog attacks on postal workers and the Postal Service’s 2024 Dog Bite Awareness campaign. We explore innovative strategies designed to protect mail carriers, including mobile delivery devices that alert them to …

1
VP of Sales Intelligence and Support Shibani Gambhir 25:33

1+ y ago25:33

25:33

This week on Mailin' It, we’re joined by Vice President of Sales Intelligence and Support, Shibani Gambhir, as part of our new Postal Executive Series. From her early years in operations and logistics to her current role in sales intelligence, Shibani offers a look at her need to find new challenges and how she’s successfully navigated them to get …

1
Sustainability Goals Update 22:50

1+ y ago22:50

22:50

This week on Mailin’ It, we’re joined by Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustainability. She has some encouraging news to share about the organization’s push to transform its operations into a leaner, greener machine. From new battery powered trucks to optimized shipping routes, j…

1
USPS Chief Information Security Officer Heather Dyer 27:43

1+ y ago27:43

27:43

This week on Mailin' It, we’re joined by the Postal Service’s Chief Information Security Officer, Heather Dyer, as part of a new series on leaders at the Postal Service. From her early days to her current position, Heather shares insights, experiences, and lessons learned along the way. Join us to explore her remarkable career journey, her pivotal …

1
Investment Scams 28:32

1+ y ago28:32

28:32

This week on Mailin' It!, we’re joined by Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group, to shine a light on investment fraud. From cryptocurrency scams to smishing, we discuss the myriad of tactics fraudsters use to deceive people and share tips on how to identify them. Join us as we uncover the in…

1
Hazardous Materials and the Mail 26:27

1+ y ago26:27

26:27

This week on Mailin' It, we’re joined by Chief Commerce and Business Solutions Officer Jakki Krage Strako and Chief Logistics Officer Kelly Abney to discuss a very serious issue, the shipping of hazardous materials. With more and more items relying on lithium batteries, understanding how the Postal Service maintains rigorous safety protocols and th…

1
Every Stamp Tells a Story—What to Look for in 2024 25:37

2y ago25:37

25:37

This week on Mailin' It, we get an exclusive behind-the-scenes look at the meticulous process of choosing the annual stamp lineup and what makes this year's collection truly extraordinary. In the studio with us, is someone at the heart of all things stamps, Lisa Bobb-Semple, the Postal Service's Stamp Services Director. Join us as we dive into the …

1
Finding a Career at the Postal Service 24:26

2y ago24:26

24:26

When we think about the Postal Service, mail carriers often come to mind. However, there are thousands of different types of jobs within the Postal Service, beyond the familiar faces we encounter in our neighborhoods. This week on Mailin' It, we're diving deep into the realm of Postal Service recruiting, hiring, and career development. Join us as w…

1
Postal Service Pricing 32:30

2y ago32:30

32:30

Having an effective pricing strategy is not only a key factor in driving business success but also imperative for an organization like the Postal Service. In this episode, we dive into the intricacies of postal pricing, where the stakes are high and the implications of pricing decisions are far-reaching. Guiding us through the discussion is Sharon …

1
How Automation is Shaping the Postal Service 30:01

2y ago30:01

30:01

This week on Mailin' It, we're shedding light on the marvels of technology that powers our mail and package processing. To guide us through this journey of innovation and technology, we welcome back Linda Malone, our Vice President, Engineering Systems. Join us for an exclusive behind-the-scenes look into the Postal Service's technology strategy an…

1
Preparing for the 2023 Holiday Season 19:09

2y ago19:09

19:09

Each year, we eagerly await the unveiling of the holiday stamps, posters, and heartwarming commercials, all designed to capture the spirit of the season. Here to give an exclusive look at how the Postal Service is gearing up for this year’s campaign is returning guest Sheila Holman, VP of Marketing. We'll dive into this year's holiday message, shar…

1
The Postal Service’s Historic Role in Shaping American Transportation 31:11

2y ago31:11

31:11

This week on Mailin' It, we discuss the pivotal role the Postal Service has played in shaping the history of transportation in the United States. What's truly fascinating is that the Postal Service wasn't just a passive observer in this journey of transportation evolution. It actively provided support to help transform these transportation innovati…

1
Native American Tribes and the Post Office 27:05

2y ago27:05

27:05

This week on Mailin' It, we explore how the Postal Service became a conduit for America's Indigenous communities during a time of profound change. We’ll discuss some of the intricacies around Native Americans who found themselves on government-sponsored reservations, encouraged to embrace American culture and their ingenious utilization of the Unit…

1
Cyber security threat...may I break Shabbos? 4:54

2+ y ago4:54

4:54

By National Retail Solutions

1
Civil War Letters 40:59

2+ y ago40:59

40:59

Envision a time when our nation was engulfed in a Civil War, and the only connection with loved ones was through the exchange of letters. In this episode, we’ll delve into the profound impact of letter writing during the Civil War era and the importance of the Postal Service. Guiding us through this conversation are special guests Lynn Heidelbaugh,…

1
The Smithsonian's National Postal Museum 26:41

2+ y ago26:41

26:41

This week on Mailin' It, we step into the world of the National Postal Museum, discovering the rich American history and culture woven into its exhibits. Guiding us on this fascinating journey is none other than Elliot Gruber, Director of the Postal Museum. Join us as Elliot shares his deep knowledge and passion for the museum's mission, giving us …

1
USPS Ground Advantage Shipping Program 31:56

2+ y ago31:56

31:56

In this episode, we get details on USPS Ground Advantage—a new program that will make package shipping simpler and cheaper for millions of businesses and customers nationwide. Join us as we sit down with Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to learn about what customers want the most and how Ground Advantage is ta…

1
Why do we fall 5:13

2+ y ago5:13

5:13

By National Retail Solutions

1
Dog Bite Awareness 27:51

2+ y ago27:51

27:51

This week on Mailin' It, we discuss the dangers our beloved canine friends can pose to mail carriers. This episode is particularly exciting as we explore Dog Bite Awareness from various perspectives with Linda DeCarlo, Senior Director of Occupational Safety and Health at the Postal Service, Swain Lowe, a dedicated Letter Carrier from Manassas, VA, …

1
Serving GD in the physical- Avrohom Minsky 8:15

2+ y ago8:15

8:15

By National Retail Solutions

1
Retail - Sales and Service Associates 23:48

2+ y ago23:48

23:48

This week on Mailin' It, we dive into the world of sales and services at the Post Office with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Join us to learn how these individuals play a vital part in providing excellent customer service, answering inquiries, and assisting customers with a…

1
49, A blessing or a curse???- Menachem From 8:30

2+ y ago8:30

8:30

Adapted from the shiurim of Rabbi Daniel GlatsteinBy National Retail Solutions

1
The red string, and the white - Rav Moshe Don Kestenbaum 7:58

2+ y ago7:58

7:58

By National Retail Solutions

1
Encore Episode - Women in the Postal Service 33:31

2+ y ago33:31

33:31

The original “Women in Postal Service History” episode debuted March 15, 2022. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.By United States Postal Service