A podcast from the tech team at Moonpig. We'll focus on technology, and how we support our business - from design, implementation, delivery and career growth perspectives.
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Moonpig Tech Podcast
This podcast features interviews of CTOs and other technical leadership figures and topics range from technology (AI, blockchain, cyber, DevOps, Web Architecture, etc.) to management (e.g. scaling, structuring teams, mentoring, technical recruiting, product etc.). Guests from leading tech companies share their best practices and knowledge. The goal is to support other CTOs on their journey through tech and engineering, inspire and allow a sneak-peek into other successful companies to underst ...
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I’m your host, Jason Knight, and One Knight in Product is your chance to go deep into the wonderful world of product management, product marketing, startups, leadership, diversity & inclusion and much more! My goal with One Knight in Product has always been to bring real chat to the over-idealised world of product management and mix thought leader interviews with day-to-day practitioners from around the world. I want to ask hard, but fair, questions and bring some personality and good, old-f ...
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#131 - AI Product Strategy: When to Build and When to Wait with Matthias Keller // CPO @ Kayak
51:41
51:41
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51:41From Alexa to LLMs: Platform experiments, distribution challenges, and how AI is democratizing feature development in travel tech Tradegate Direct: Europe's most direct online broker – trade for free, efficiently, and directly on the stock exchange. Trade directly here In this episode, Matthias Keller (CPO @ Kayak) shares strategic lessons about ma…
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On this episode, I speak to Sean O'Neill. Sean is the Chief Product & Technology Officer at Syncron, and an executive product leader with a storied career spanning companies like Amazon, Tesco, and GfK. We bond over our shared history at GfK, speak about how Amazon has influenced his product thinking, how it's developed since he moved on, and his a…
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Episode 36: Ditch the Meeting? Rethinking Communication with Async at Moonpig
35:37
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35:37Are meetings really the best way to get things done? Senior engineer Ash Grennan joins Leon and Rob to unpack the benefits of asynchronous communication—from inclusive practices to preventing burnout. Hear how Moonpig teams are balancing speed, depth, and autonomy, leveraging AI tools and structured workflows to communicate better and think deeper.…
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On this episode, I speak to Georgie Smallwood. Georgie is Chief Product, Technology & Data Officer at Moonpig - the UK's best-known online gifting and greeting card platform. Georgie has built a global career leading product and technology teams at companies like N26, Xero, and Tier Mobility, before joining Moonpig to help transform a 25-year-old h…
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#130 - From PhD Research to DuckDB: Building the Next Generation of Analytical DBs with Mark Raasveldt // CTO @ DuckDB
53:12
53:12
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53:12How single-node performance and embedded analytics are revolutionizing database architecture for modern applications Tradegate Direct: Europe's most direct online broker – trade for free, efficiently, and directly on the stock exchange. Trade directly here In this episode, we dive deep into the world of analytical databases with Mark Raasveldt, the…
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Episode 35 - Inside Product Management at Moonpig: Strategy, Storytelling & Stakeholder Savvy
32:47
32:47
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32:47What really goes on behind the scenes of great product management? In this episode of the Moonpig Tech Podcast, Rob and Leon sit down with product leaders Anj Shingadia and Adelana Carty-Nwosu to unpack how Moonpig defines, shapes, and scales its product strategy. From setting OKRs and surfacing customer pain points, to influencing through storytel…
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Nesrine Changuel - We Should All Prioritise Product Delight! (with Nesrine Changuel, Product Coach & Author of “Product Delight“)
1:06:10
1:06:10
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1:06:10On this episode, I speak to my friend Nesrine Changuel, product coach and author of the new book "Product Delight". Nesrine started her career at Bell Labs as a research engineer before moving into product management at Microsoft, Spotify, and Google, where she even held the title "PM for Delight" on Google Meet. Her work focuses on how products ca…
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#129 - $32B Lessons: Building CTO Teams, Rapid Innovation, and Staying Customer-Connected with Solal Raveh
48:12
48:12
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48:12What Wiz's $32B acquisition teaches about scaling CTO teams, rapid innovation, and customer-centric leadership Tradegate Direct: Europe's most direct online broker – trade for free, efficiently, and directly on the stock exchange. Trade directly here What does it take to build a company worth Google's $32 billion acquisition? Solal shares the hard-…
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CPO Stories: Katya Denike - Holland & Barrett
48:04
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48:04In this episode, I speak with Katya Denike, Chief Product Officer at Holland & Barrett, the 150-year-old health and wellness retailer that has become a household name on the UK high street. Having previously worked at McKinsey, Yandex, Ozon, and Beyond 100, she now leads Holland & Barrett's ambitious digital transformation - helping the company evo…
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Episode 34 - Vibe Coding and the Future Engineer: How GenAI Is Rewriting the Rules
36:50
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36:50In this episode of the Moonpig Tech Podcast, hosts Ariella and Sam are joined by Peter (Head of AI) and Suche (VP of Engineering) to unpack one of the hottest trends in software right now: vibe coding. From rapid prototyping with LLMs to the blurred boundaries between product, design, and engineering, they explore what vibe coding really means—and …
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#128 - From Tickets to Problems: Klaus Breyer // Head of Product & Technology @ Edding
55:33
55:33
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55:33From assembly lines to problem-solving teams: practical strategies for breaking development silos Here's the thing about agile transformations: they almost never work the way they're supposed to. Teams end up more siloed than before, chasing tickets instead of solving actual problems. Klaus Breyer has seen this pattern everywhere, and he's figured …
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CPO Stories: Jamie Mercer - TrustedHousesitters
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48:12
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48:12In this episode, I speak with Jamie Mercer, Chief Product Officer at Trusted Housesitters, the global pet care and travel marketplace disrupting two industries at once. Jamie has previously held senior product roles at VoucherCodes, Skyscanner, Student Beans and IVC Evidensia, and now leads product at a scale-up known for putting trust at the heart…
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CPO Stories: Shiri Mosenzon Erez - commercetools
46:47
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46:47In this episode, I speak with Shiri Mosenzon Erez, Chief Product Officer at commercetools, a global leader in enterprise composable commerce that supports thousands of retailers in hundreds of countries, enabling tens of billions of dollars in revenue annually. Shiri's career journey has taken her from consulting into her first product role at Tesc…
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#127 - Kelsey Hightower's Unfiltered Truths: 25 Years of Infrastructure, DevOps, and Retiring at 42
1:00:30
1:00:30
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1:00:30Unfiltered lessons on infrastructure, career strategy, and the art of knowing when to stop. What does 25 years in tech teach you? Kelsey Hightower, a self-taught engineer who rose to become a Distinguished Engineer at Google and a key figure in the Kubernetes community, sits down with Tobi to share unfiltered insights from his extensive career and …
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CPO Stories: Hannah Kershaw - Domestic and General
44:13
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44:13In this episode, I speak with Hannah Kershaw, Chief Product Officer at Domestic and General, a company that you might not have heard of but absolutely need in your corner the next time your dishwasher breaks. Hannah's journey took her from marketing to e-commerce, into product leadership at GoCompare, and now to transforming Product at a billion-po…
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Episode 33 - Prototyping at Pace: Turning Ideas into Impact at Moonpig
30:57
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30:57Join Richard and Leon on the Moonpig Tech Podcast as they explore the power of rapid prototyping with Max Church from the AI team. Discover how Max transformed a bold idea—AI-generated stickers—into a live feature in record time, using lightweight tools, smart iteration, and real user feedback. From building a working prototype in just one week to …
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#126 - AI Transformation at Scale: Practical Adoption Across 150+ Engineers with Peter Gostev // Head of AI @ Moonpig
1:05:48
1:05:48
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1:05:48Navigating AI hype versus implementation reality in large engineering organizations The AI transformation challenge isn't just technical—it's organizational. Peter Gostev, Head of AI at Moonpig, discusses building practical AI capabilities in a 600-person company while navigating the gap between AI hype and implementation reality. From managing ado…
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CPO Stories: Simon Cross - Native Instruments
55:04
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55:04In this episode, I speak with Simon Cross, Chief Product Officer - now Chief Product & Technology Officer (congrats, Simon!) - at Native Instruments, a company at the heart of global music production. Music lover Simon's journey spans broadcast engineering at Global Radio, product roles at the BBC, product leadership at Meta, and now, shaping the f…
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Benji Portwin's Hot Take - ADHD Can Be A Product Management Superpower (with Benji Portwin, Founder @ People Building Products)
25:04
25:04
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25:04Benji Portwin has a CV stuffed with recognisable names, from Spotify to Monzo bank, alongside product leadership roles at accuRx and New Look. These days, he's running an agency dedicated to helping organisations learn how to design and build awesome products. Benji's hot take? Having been diagnosed with ADHD relatively recently, he's come to regar…
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#125 - Two CTO Dinosaurs vs. Today's Tech Hype with Raz Shuty // CTO @ auxmoney
1:03:15
1:03:15
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1:03:15Unfiltered insights on microservices myths, cloud cost reality, and pragmatic technical leadership Two veteran CTOs tear down today's tech hype with brutal honesty and hard-won experience. Raz Schweiger-Shuty shares his controversial approach to technical leadership at auxmoney, where he stopped a microservices rewrite and focused on business outco…
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Episode 32 - Designing for Humans: Inside Moonpig’s User-Centric Mindset
28:13
28:13
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28:13What does it really mean to build products that people actually want to use? In this episode of the Moonpig Tech Podcast, hosts Ariella and Rob sit down with Ben, Moonpig’s Director of Product Design, to unpack what it takes to embed user-centric thinking into every corner of a business. From broken door handles to space-themed MRI scanners and han…
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Shobhit Chugh's Hot Take - Product Managers Should Relentlessly Self-Promote (with Shobhit Chugh, CEO @ Intentional Product Manager)
21:46
21:46
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21:46Shobhit Chugh is a former Google PM who now helps product managers build their own brand, habits, confidence and career with Intentional Product Manager, and he also runs his own podcast of the same name. Shobhit's hot take? That too many product managers think that their work will speak for itself but, if they want to get ahead, they should start …
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#124 - The Path to AGI: Inside poolside’s AI Model Factory for Code with Eiso Kant
1:03:56
1:03:56
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1:03:56Building Human-Level AI for Code: Model Factories, RL at Scale, and Distributed Teams Technical Deep Dives: Poolside’s model factory: end-to-end automation from raw data to production models Scaling RL from code execution: 800,000+ containerized repos, millions of agent tasks Immutable versioning with Apache Iceberg for full traceability Distribute…
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Valeria Stromtsova's Hot Take - Product Managers Must Take The Lead in Designing Sustainable Solutions (with Valeria Stromtsova, Product Manager @ Treeapp)
23:04
23:04
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23:04Valeria Stromtsova is a Product Manager who traded fintech for sustainability and now works at Treeapp, helping plant trees where they're needed the most. Valeria's hot take? That product managers need to take the lead in creating a sustainable future, making sure they make a difference by considering the impact of their product decisions on their …
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#123 - From Nokia to AI-IoT: Engineering the Physical World with Bernd Groß // CEO @ Cumulocity
1:03:07
1:03:07
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1:03:07Bridging operational technology and cloud architecture for industrial-scale systems The convergence of AI and IoT is reshaping how technical leaders approach industrial systems architecture. Bernd Groß, CEO and co-founder of Cumulocity, shares insights from building Germany's leading IoT platform—from its origins as a Nokia spin-off to becoming a c…
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CPO Stories: Bhavesh Vaghela - London Marathon Events
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52:36Welcome to CPO Stories! In this new "podcast within a podcast", I'll be speaking to executive product leaders from the UK's biggest companies as well as up-and-coming stars of the future. I'll be digging into how they approach product management within their organisations, how they approached the leap into executive product leadership and trying to…
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Episode 31 - Platform Power: How Automation is Shaping Moonpig’s Engineering Culture
37:39
37:39
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37:39In this episode of the Moonpig Tech Podcast, hosts Sam and Leon sit down with Daniel Jeyes and Jake Smith to explore the evolution of platform engineering at Moonpig and the team's journey toward process automation. They dive into how the shift from traditional sysadmin tasks to infrastructure-as-code with Terraform has improved reliability, transp…
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Kanika Tolver's Hot Take - Some Project Managers are Actually Product Managers (with Kanika Tolver, CEO of Career Rehab)
23:55
23:55
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23:55Kanika Tolver is a Senior Product Manager by day and the founder of Career Rehab. She's also the author of a book of the same name, "Career Rehab: Rebuild Your Personal Brand and Rethink the Way You Work" Kanika's hot take? That some project managers out there are actually product managers in disguise. Their responsibilities have changed, their job…
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Welcome to CPO Stories! In this new "podcast within a podcast", I'll be speaking to executive product leaders from the UK's biggest companies as well as up-and-coming stars of the future. I'll be digging into how they approach product management within their organisations, how they approached the leap into executive product leadership and trying to…
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Alex Rastatuev's Hot Take - Product Onboarding and Customer Success Beats Features (with Alex Rastatuev, Senior Product Manager @ Keyhole.co)
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22:26Alex Rastatuev is a Senior Product Manager for Keyhole, a social media insights company, and is passionate about product-led growth. He's also an active mentor, looking to pay it forward to the next generation of PMs. Alex's hot take? That thoughtful product onboarding and education is more important than showing all your features all at the same t…
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#122 - Grid Control in Milliseconds: Engineering Energy Systems with Barbara Wittenberg // CTO @ 1KOMMA5°
1:01:14
1:01:14
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1:01:14Real-time system architecture lessons from the edge of the energy transition Technical infrastructure enables the modern energy transition. Barbara Wittenberg, CTO at 1KOMMA5°, reveals the engineering challenges behind connecting and optimizing 40,000+ household energy assets while building a unified tech platform after acquiring 80+ companies acro…
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CPO Stories: Debbie McMahon - The Financial Times
49:43
49:43
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49:43Welcome to CPO Stories! In this new "podcast within a podcast", I'll be speaking to executive product leaders from the UK's biggest companies as well as up-and-coming stars of the future. I'll be digging into how they approach product management within their organisations, how they approached the leap into executive product leadership and trying to…
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Rich Mironov - Product Managers Need to Understand the Language of Money (with Rich Mironov, Author and CPO Coach)
1:09:39
1:09:39
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1:09:39Returning guest Rich Mironov is a B2B product management legend, long-time blogger and author of "The Art of Product Management". He's recently moved to Portugal to sample the best of European product culture, and is currently actively coaching and mentoring product leaders. His goal is to help them understand what business leaders really care abou…
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Episode 30 - Hacking for Inclusion: Making Moonpig More Accessible
16:14
16:14
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16:14In this episode of the Moonpig Tech Podcast, host Ariella is joined by our new co-host Rob and guests Julia Castillo Trujillo and Ross Lockhart to discuss their recent hackathon focused on accessibility. The team shares their personal motivations and highlights the work they did to improve accessibility on the Moonpig website—releasing eight impact…
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#121 - Canva's Playbook: Scaling Teams, Tech, and AI with Adam Schuck // Senior Engineering Director @ Canva
1:01:03
1:01:03
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1:01:03Insights into hypergrowth, late-stage career frameworks, AI adoption, and the tech powering Canva's collaborative editor. In this episode, Tobi chats with Adam Schuck, Senior Engineering Director at Canva, a company that has scaled to over 5,000 employees, 2,000+ engineers, and 230 million MAUs while remaining profitable. Adam shares his journey th…
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Tami Reiss' Hot Take - All Product Managers Are Leaders, Even If They Don't Think So (with Tami Reiss, Executive Coach & Corporate Trainer @ Leader Within)
22:57
22:57
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22:57Tami Reiss (aka "Tami from Miami"!) is an executive leadership coach, corporate trainer and upcoming author of a children's product management book. Tami's hot take? That all product managers are leaders, even if they don't feel like it. As a PM, whatever your situation (and however high or low your sights) it's your job to inspire the team and inf…
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Alexander Murauski's Hot Take - The Language Your Product Speaks Is A Part of Your Product's Design (with Alexander Murauski, CEO @ Alconost)
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26:45
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26:45Alexandar Murauski is an expert in all things related to product localisation and the CEO of Alconost, a platform that aims to help product teams unlock global growth through AI-enhanced localisation. Alexander's hot take? That the language your product "speaks" is a fundamental part of the product's user experience, and is often left lacking. It's…
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#120 - AI's Singularity & Commoditization: Navigating Hype vs. Reality with Georg Zoeller // Co-Founder @ C4AIL
1:13:51
1:13:51
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1:13:51Debunking AI hype, exploring security risks, and strategies for CTOs in the age of rapid change. In this episode, Tobi talks with Georg Zoeller, Co-Founder of the Centre for AI Leadership and mercenaries.ai, about the turbulent landscape of AI. Georg, with his background at Meta and deep expertise in AI strategy, cuts through the hype surrounding A…
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Andriy Burkov - The TRUTH About Large Language Models and Agentic AI (with Andriy Burkov, Author "The Hundred-Page Language Models Book")
1:24:32
1:24:32
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1:24:32Andriy Burkov is a renowned machine learning expert and leader. He's also the author of (so far) three books on machine learning, including the recently-released "The Hundred-Page Language Models Book", which takes curious people from the very basics of language models all the way up to building their own LLM. Andriy is also a formidable online pre…
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#119 - Navigating Ambiguity and AI's Impact on Engineering feat. Ivan Kusalic // CTO @ Enpal
56:31
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56:31Leading in ambiguous environments and the impact of AI on engineering practices In this episode, Tobi talks with Ivan Kusalic, CTO of Enpal, who leads a team of 250 engineers at one of Germany's leading solar energy companies. Ivan shares insights from his extensive technical leadership journey and his recent return to coding after seven years due …
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In this episode of the Moonpig Tech Podcast, hosts Sam and Richard sit down with Principal Engineer Alexis Lowe to explore the intricacies of event-driven architecture (EDA) and how it's been implemented at Moonpig. Alexis dives deep into how events—such as order creation or user registration—are used to decouple systems, improve scalability, and b…
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Sam Greenwood's Hot Take - We Need to Rethink Product Management in the Age of Societal Collapse (with Sam Greenwood, Emotional Resilience Coach for PMs)
23:18
23:18
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23:18Sam Greenwood is an emotional resilience coach who works with product managers to help them survive at the intersection of emotional stress and product leadership. His goal is to help product managers build EQ, communication and leadership and AI-proof their careers. Sam's hot take? That we are on the cusp of societal collapse and product managers,…
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Olha Yohansen-Veselova's Hot Take - Product Managers Need To Become Growth Managers (with Olha Yohansen-Veselova, Product Growth and Optimization Advisor)
24:56
24:56
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24:56Olha Yohansen-Veselova is a product growth and product optimisation expert who has now gone solo and is helping companies with their onboarding. Olha is also a startup mentor and advisor, and is passionate about product managers living up to their full potential. Olha's hot take? That product managers need to beyond being facilitators and unblocker…
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#118 - Radical Engineering Culture and High Bar Hiring feat. Stefan Richter // Founder & CTO @ freiheit.com technologies
1:02:51
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1:02:51Ship Great Software Through Simplicity and Discipline Discover insights into building a high-performance engineering organization with Stefan Richter, founder of freiheit.com technologies. With 25+ years of experience delivering successful software projects for the Who’s Who of European businesses and industries, Stefan shares his philosophy of rad…
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Elena Verna - Solopreneurship, Memes & Getting Started with Product-Led Sales (with Elena Verna, B2B Growth Guru & Meme Queen)
1:09:57
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1:09:57About the Episode Elena Verna is a renowned growth consultant who has worked at and with a glittering array of well-known tech companies. She's a strong advocate of career optionality and solopreneurship, as well as the author of a popular growth newsletter, Reforge instructor and popular LinkedIn content creator with her insightful posts and seari…
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Zoe Laycock's Hot Take - Product People Need To Take AI Ethics Seriously (with Zoe Laycock, Product Marketing Lead @ Diffblue)
29:38
29:38
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29:38Zoe Laycock is the Product Marketing Lead for Diffblue, an AI-powered testing platform, and is passionate about promoting and elevating the role of product marketing, as well as advocating for diversity, equity, and inclusion (DEI) in the tech sector. Zoe's hot take? That product people need to get serious about ethical AI, and put people, processe…
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Myles Sutholt's Hot Take - Leaders Need to Get Better at Using Data for PM Performance Reviews (with Myles Sutholt, Head of Product @ Field Intelligence Inc)
20:09
20:09
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20:09Myles Sutholt is a Germany-based product leader working for an Africa-based startup where he's helping to digitise the health supply chain across the continent, with a "laser focus" on creating user value alongside business value and fostering motivated, dynamic teams. His hot take? That leaders too often rely on gut feel and recency bias when perf…
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#117 - Navigating AI Trends with Dat Tran // Partner & CTO @ DATANOMIQ, VP AI/ML @ Beams Safety AI
1:08:42
1:08:42
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1:08:42Tobi and Dat discuss AI's impact on technical leadership, tools, deep learning, and Europe's innovation scene, including practical use cases for AI agents. AI is moving faster than ever, and staying ahead of the curve is a challenge for every tech leader. In this episode, Dat Tran joins Tobi to break down what’s happening in the AI space, from cutt…
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Martin Eriksson - Most PMs Aren't Good At Strategy - Enter The Decision Stack! (with Martin Eriksson, Co-founder of Mind the Product & Creator of The Decision Stack)
1:07:48
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1:07:48Martin Eriksson is the co-founder of Mind the Product, and co-author of the "Product Leadership" book. Martin has worked with a multitude of companies and has been heavily involved in the VC side of product management. These days, he's advising and coaching companies as well as trying to help us all make good decisions by writing a new book, "The D…
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Martijn Versteeg's Hot Take - PMs Need to Spend Less Time Learning and More Time Doing (with Martijn Versteeg, Founder @ Group Effort & Organiser @ Product Mastery Conference)
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22:37Martijn Versteeg is the founder of Group Effort, an organisation that fosters connections & facilitates the growth of scale-up leaders through peer groups, offsites and workshops. His hot take? That product people should stop looking for the "golden nugget" of knowledge. Martijn argues that instead of seeking a single breakthrough insight, product …
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