A collaboration between The Green Sheet and CCSalesPro.com, this weekly podcast provides insights for ISOs and Agents who want to build their merchant portfolio. Learn how to sell merchant services and listen to interviews with industry experts.
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Merchant Sales Podcasts
Expert payments attorneys discuss the electronic payments industry from a legal perspective.
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We interview business leaders and people of influence in Metro Detroit to discuss their journey to a position of influence in their industries. The times where they had to draw on their reserves of self belief and the solutions they found are investigated with them. Overall, you will get to know our guests on a human level and understand the individual qualities they have that helped shape their behavior and choices on their journey.
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An award-winning monthly podcast with a focus on helping Canadian entrepreneurs and small business owners navigate the ever-changing business landscape. The podcast delivers interviews with business leaders and industry experts offering advice and commentary on current events and business trends, with a focus on informing and educating Canadian businesses.
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Around the Workstand is our podcast where we discuss the work done here at Workstand. Workstand is the only all-in-one commerce solution built exclusively for local bike shops. Our technology powered the ecommerce revolution for the IBD channel and is trusted by one out of four shops. Every subscription includes an optional point of sale at no extra cost. Workstand helps local bicycle retailers leverage the power of our bicycle industry-leading data network to run a more efficient business a ...
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Flamboyant yankee merchant Harry Gordon Selfridge introduced Londoners to an entire new searching expertise, one honed within the shops of late-19th century America.
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In the world of merchant services, working as a 1099 sales agent is anything but simple. Payments veteran and host, Justin Volrath, is eternally fascinated with the life of sales agents, having been one himself for over twenty years. To him, the adrenaline rush of closing a sale is just as interesting as the stories of Agents rushing to a cold call–one hand on the wheel, the other eating lunch. It's a grind. It's perseverance. It's real. On The AgentFirst Podcast, Justin dives into the stori ...
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Welcome to PayPod, a show that explores the fast-changing world of payments and fintech. The show features interviews with leaders and entrepreneurs in the payments and fintech industries. Each episode, you'll hear an interview directly with a leader of the payments industry. We talk with fintech entrepreneurs, security experts, mobile developers, eCommerce pros, and more... From credit card processing to bitcoin... from retail point of sale systems to cutting edge digital payments software… ...
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Hosted by Maria Sparagis, president of DirectPayNet, and payment solutions expert for entrepreneurs in the high risk industries of supplements, dating, business opportunities, gambling and more. On this podcast, Maria shares her knowledge on how to reduce decline ratios, add thousands of dollars to your bottom line with a few simple conversion hacks, and maximize revenue while keeping your high-risk merchant accounts happy and healthy. As a cryptocurrency advocate since 2012, Maria will also ...
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Learn how to market your Shopify store better as we summarize learnings from the latest scientific research in a 5-minute episode every week.
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Stories and analyses of African technology companies
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Looking to start or grow your boutique business? Tune in to Emily Benson's podcast! With 18 years of retail experience and a no-nonsense teaching style, Emily shares strategies and interviews experts to help you succeed. Whether you have a brick-and-mortar, online, pop-up, or mobile boutique, this podcast provides valuable insights to boost your business. From owning a mobile boutique called The Fashion Truck to being Associate Merchant for Girls' Accessories at Abercrombie & Fitch, Emily ha ...
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The Shift Show helps entrepreneurs get out of hustle and into alignment. This is the show to help you move beyond the old, outdated business model and into your quantum leap. Nicole shows you how to use the principles of energy, spirituality and marketing to build your business in the most aligned way possible. This is the toolkit to handle what business and life throws at you to get to the other side….if you're looking for your quantum leap then this is the show for you. Each week listen fo ...
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Everyone working in online retail knows that it’s vital to develop an elite email marketing plan. But that doesn’t just happen on its own. How do you create a killer email list from scratch? How do you build a foolproof email marketing strategy? What are the secret email growth hacks that could be doubling your revenue right now? Welcome to the Email Einstein Podcast by Flowium, the show where top-notch eCom geniuses, entrepreneurial brains, seasoned marketing masterminds and email prodigies ...
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This podcast is for all types of wine lovers. It features informal conversations with wine makers, wine bar owners, importers, sommeliers; you name it. Hosted by a former radio journalist turned wine nerd, who has been blogging at State of the Vine for the last few years. Lauren has her WSET Level 2 certification, but the most important thing is she's curious and loves to make wine fun for people to learn about, while learning herself! Grab a glass of your favorite wine and join her to learn ...
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In The SEO Show, hosts Michael Costin and Arthur Fabik talk all things search engine optimisation, drawing from a decade working on the SEO front-lines both client side and agency side. Each episode they explore relevant and topical ideas in a fun and interesting way to help business owners & marketers improve their SEO skills, grow their Google visibility and separate golden advice from the snake-oil.
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"To Your Health & Wellness" features Dr. George Siegfried as he comments on the latest news in the world of health & wellness. A fascinating and informative show for people wanting to gain a deeper understanding of steps they can take toward improving their health and wellness. Dr. Siegfried can be reached at 503-472-6550 Dr. Siegfried's Biography Dr. George Siegfried, D.C. has been practicing wellness for over 35 years in McMinnville, Oregon, with an emphasis on general chiropractic service ...
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In this week’s episode of the Merchant Sales Podcast, James Shepherd sits down with Chris Del Grande, payments entrepreneur and ISO operator, for an in-the-weeds conversation on scaling merchant portfolios through the 1099 agent model. They break down what it really takes to grow at scale - where agents struggle, how ISOs can better support them, a…
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Building An ISO in 2026: The Hard Truth from the Field With Guest Frank Pagano of VizyPay | PEP091
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36:06The conversation opens on a blunt question: can a solo agent or a small team still build something meaningful in payments, or is the market a race to zero? Frank Pagano of VizyPay (https://www.vizypay.com/) doesn’t flinch. He argues it’s still doable, but only if you control the customer journey and make hard, long-term decisions that trade fast ca…
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How to Start a Boutique in 2026 | Online vs Brick & Mortar
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19:28If you want to start a successful boutique business in 2026, you need to have a plan. This video is a guide for new boutique owners on how to start a boutique in 2026. Whether you're starting an online boutique, brick and mortar boutique, women's clothing boutique, children's boutique, gift boutique, Etsy store, or otherwise, you'll want to watch t…
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It Started with a Paper Route (with Richard Brown)
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21:16
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21:16In a way, Richard Brown has been training to be a sales Agent since he was a kid. His job selling newspapers in adolescence set the tone for the rest of his career: service, consistency, and perseverance are the only things that matter. Now an industry veteran, he reflects on all of the changes he's seen in the past three decades and what the futur…
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#215 Don’t Let Stripe Kill Your Holiday Sales
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16:54Your holiday sales are booming — but what happens when Stripe freezes your account right in the middle of peak season? You’re not imagining it: Stripe is more sensitive during the holidays. Spiking fraud, unusual transaction patterns, and seasonal chargebacks make accounts more likely to be flagged. In this video, Maria breaks down why Stripe freez…
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Strategic Partnerships That Drive ISO Growth in 2026
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24:06As the industry shifts gears into a new year, James Shepherd sits down with Allan Noe for a timely conversation focused on growth, goal setting, and building the right partnerships to scale an ISO. Allan brings deep experience helping payments businesses grow through strategic relationships - including associations, bank referral programs, and othe…
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Final Episode: Business Lessons on Pivoting, Pausing, and Growth
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32:0712 - This is the final episode of the Email Einstein podcast. After five years of hosting the show, Vira and Andriy reflect on their journey. They talk about how to decide whether to keep pushing a project or bring it to a close. You will hear why ending a project is not failure. It is a strategic decision. Through personal stories, real business e…
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As the payments industry looks toward 2026, many agents and ISOs are realizing the traditional agent model is under pressure. In this episode, James Shepherd sits down with Keith Sampson for an honest conversation about burnout, goal setting, and why chasing high splits often leads to unsustainable businesses. Keith shares lessons from building and…
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#214 Holiday Payment Declines Are Killing Your Sales
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27:55If you’re running an ecommerce store, subscription business, or online shop, you’ve probably noticed December declines spike during the holiday season. Banks tighten risk in Q4 because disputes, chargebacks, and fraud claims historically rise in Q1 — which means more transactions can get declined right when you’re trying to maximize holiday sales. …
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Small Business & Charity: How Communities Support Ronald McDonald House
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22:2000:00:00 - Introduction 00:00:52 - Small Business & Charity: How Communities Support Ronald McDonald House 00:11:16 - Call For Small Campaign Winners 00:11:50 - Inside Black Friday 2025: What the Data Tells Us 00:21:22 - Outro Chapter 1: Small Business & Charity: How Communities Support Ronald McDonald House Al is joined by Kate Horton from Ronald …
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The CPayO: Chief Payment Officer - The Role Which Doesn't Exist (but should!) | Book Talk | PEP090
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34:44The CPayO: Making Payments a First-Class Function (with Viktoria Soltesz) Payments isn’t a line item. It’s the circulatory system of your business. In this episode, we sit down with Viktoria Soltesz (https://www.solteszinstitute.com/), author of The CPayO: Chief Payment Officer — the role that doesn’t exist (but should), to map why every serious me…
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The Art of Opening Doors (with Brandon Springer)
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24:11When he was a full-time employee, Brandon Springer barely made it to his son's birth. Years of long hours and being told what to do pushed him to fight for the freedom he craved—and he finally found that in the payments industry. It didn't happen overnight, but now just a few years later, he never misses his kids' milestones or ballgames.…
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511: The Real Reason My Business Got Easier at Multi-Seven Figures
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35:05In this episode of The Shift Show, I'm pulling back the curtain on one of the most important decisions Dan and I have ever made in our business: hiring our Head of Systems and true number two, Katy Widrick. This is the real, behind-the-scenes story of how we found her, why this role changed everything for us, and how having the right person support…
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Contracts That Make You Bankable: Portability, Tokens, Termination | Adam T. Hark WHF | PEP089
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29:00Banking Meets Payments: Capital, AI Reality Checks, and the Tokenized-Deposit Shakeup Hosted by Leo Arzumanyan and Jeremy Stock. Special guest: Adam T. Hark, Managing Member, Wellesley Hills Financial (https://www.wellesleyhillsfinancial.com/). Payments isn’t just rails and rates anymore; it’s capital, contracts, and data that decide who scales and…
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In this week’s episode of the Merchant Sales Podcast, James Shepherd sits down with Juan Ortiz for a motivating and strategy-packed conversation on setting goals for 2026 and choosing the right vertical. Juan shares practical guidance for agents and ISOs on how to focus, niche down, and build a plan that actually drives measurable growth in the com…
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#213 Do Not Honor, Pick Up Card & Other Issuer Declines Explained
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24:40If you’re seeing “Do Not Honor,” “Pick Up Card,” Code 05, Code 04, Code 07, or “Issuer Decline” in your transaction logs, this video breaks down exactly what they mean — and how to fix them before they wreck approval rates and revenue. This video uncovers what these decline codes actually signal and why banks trigger them. Whether you run subscript…
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Rob Kjellberg - Owner of Zmash Padel Club in Sterling Heights
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55:05In this episode hear how Rob not only opened a business but how he opened a business based on a sport most Americans have never heard of' in an already crowded racquet space. Rob initially came to America to play tennis in college where he was #1 ranked and after returning to Sweden he started playing padel instead as the sport swept Europe. After …
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510: Obsessed Buyers Still Exist...Here's Where They Are
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20:58If you've been telling yourself "my audience is quiet… I must be f*cked," this episode is your wake-up call. Nicole and Dan are pulling back the curtain on one of the biggest misconceptions floating around in 2025: the belief that slow sales are caused by external forces — the economy, December, the algorithm, audience size, insert-excuse-here. In …
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Stopping Deepfake Fraud: Identity at the Exact Moment Money Moves | How Payments Fight Back | PEP088
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37:06Stopping Deepfake Fraud: Identity at the Exact Moment Money Moves A familiar voice on Zoom. A “known” face on video. A routine request that moves millions. Today’s most dangerous attacks look like business as usual—until the funds are gone. With guest Peter Segerstrom (Traceless) and host Christopher Dryden, Esq., The Payments Experts Podcast tears…
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Don't just survive winter in your bike shop, win it with these 7 tips!
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13:22For a bulk of the country, winter brings a sharp drop in temperatures, and predictably, a dip in bike sales. It’s easy to slip into "Winter Mode": reduced staff, decreased hours, and a collective deep breath until spring. But here’s the reality check: You don't have to endure the off-season; you get to conquer it. This slower period is not a negati…
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How ISOs Can Stay Ahead of Industry Change
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55:30In this week’s episode, James Shepherd sits down with Allen Kopelman, CEO of Nationwide Payment Systems and host of the B2B Vault podcast, for a wide-ranging discussion on the biggest shifts reshaping merchant services today. From the Visa/Mastercard settlement and VAMP chargeback rules to the growing pressure on ISOs to own their tech stack, Allen…
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Compliance-as-a-Feature: How ISOs Keep MIDs (and Sleep) | Website Compliance That Sticks | PEP086
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32:10ADA, Chatbots, and Compliance-as-a-Feature: Turning Lawsuit Traps into Portfolio Stickiness (with Michael Williams, Clym (https://www.clym.io/) Cash is disappearing, card rails rule, and “set it and forget it” legal copy is now a liability. In this fast, no-B.S. episode, James Huber and Jeremy Stock sit down with Michael Williams, co-founder of Cly…
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#212 Order Insights: The Only Alert That Saves the Sale
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13:20Most “chargeback alerts” still make you refund the order, so you lose the sale anyway. RDR, CDRN, and Ethoca only notify you after a dispute is filed. Order Insights is the only alert that stops the dispute before it exists, giving the bank enough info to verify the charge instantly. Most alert programs (RDR, CDRN, Ethoca) don’t actually save the s…
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A career pivot is hard—especially after retiring. So how did Carol Steen become an Agent after years of being a manager at AT&T? Carol took advantage of the resources around her and made networking the cornerstone of her business. Her testimony is proof that sales doesn't always mean door knocking or cold calling.…
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509: The Invisible Funnel: The Fastest Path to 100K Months
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24:05Most CEOs think they have a "front-end" problem… but the truth is, the biggest revenue leaps come from what no one sees. In this episode, Nicole and Dan break down the Invisible Funnel—the backend engine that helped them hit 37 straight months of six-figure revenue. You'll hear how they went from $100 days to $100K months, why most funnels are buil…
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Lending Against Residuals: How ISOs Really Scale with Super G Capital | Darrin Ginsberg | PEP085
34:36
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34:36The payments world didn’t just change—it rewired who holds the power. Christopher Dryden, Founding and Managing Partner of Global Legal Law Firm, sits down with Darrin Ginsberg of Super G Capital (https://www.supergcapital.com/) to chart the path from door-to-door ISO sales to e commerce gateways and the rise of embedded payments. Darrin shares how…
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In this week’s episode of the Merchant Sales Podcast, James Shepherd welcomes back Steven Morris for a direct and practical conversation about the mistakes agents commonly make when entering the merchant services industry. Steven shares real-world insights from the front lines, what slows agents down, what causes deals to fall through, and how new …
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Maximizing Your Restaurant’s Profitability: Insights from David Hopkins
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31:40Chapter 1: Maximizing Your Restaurant’s Profitability: Insights from David Hopkins Canada's restaurant industry is grappling with rising food and labor costs, shifting consumer habits, and economic uncertainties. David Hopkins, President of The Fifteen Group, discusses how restaurants can maximize profits and create new concepts. Hopkins emphasizes…
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508: The Confession I Didn't Expect After Three Years of Six Figure Months
25:46
25:46
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25:46We have officially held six figure months for 36 months. And it took me until last night to truly acknowledge it. In this episode, we talk about what it really takes to sell the same offer for four years, build a multi seven figure brand with your partner, hold your standards year after year, and still find the joy, magic, and fun in the business. …
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VAMP Caps & Chargebacks: The New Rules to Survive in 2026 | Guest Maurice Griefer of MyCPO | PEP084
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34:45The payments game has changed, and winging it is no longer an option. James Huber and Jeremy Stock sit down with Maurice Griefer of MyCPO (https://www.getmycpo.com/) to unpack what it takes to scale a high-risk ecommerce brand without getting crushed by chargebacks, caps, and the new Visa VAMP rules. From the wild energy of early ISO call centers t…
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Maximize December Sales With 3 Mini-Holidays
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36:1411 - Explore opportunities after the Black Friday and Cyber Monday rush. 🎁 1,200+ Holiday Email Examples from Top eCommerce Campaigns Vira and Andriy, our email marketing experts, cover three key December mini holidays, including Giving Tuesday, Green Monday, and Boxing Day, and explain how they drive revenue. Hear real campaign examples from top b…
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Boutique Owner FAQ 2026: Top Boutique Owner Questions Answered
12:34
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12:34Thinking about starting or growing your boutique in 2026? Maybe you have questions and wish you could pick the brain of a seasoned boutique owner or retail expert with your most frequently asked questions (FAQ's)? You're in the right place! In this video, retail expert and founder of Boutique Training Academy, Emily Benson, answers the most frequen…
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In this episode, James Shepherd delivers a straightforward, easy-to-understand explanation of what credit card processing is and how it works, from the basics of authorization and settlement to the role of processors, acquirers, and merchant accounts.Whether you're new to payments or need a refresher, this is the perfect foundational guide to help …
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Merchants Versus The MATCH List: Why The Threat Of A Lawsuit May Now Be Your Best Approach | PEP083
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24:36Imagine being barred from accepting cards overnight—and no one will tell you why. That’s the reality for many merchants placed on MasterCard’s MATCH list, a risk registry that can sink a business while support teams stay silent. We brought managing partner James Huber and senior associate Bryce Vandemore into the studio to unpack what really moves …
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#211 - Stripe Holding Your Money Hostage? Do THIS Next
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20:06Stripe holding your money or freezing payouts? Here’s why reserves happen — and what ecommerce brands, subscription businesses, and online sellers can do to get their funds released faster. If Stripe is suddenly holding your money, placing a “% reserve,” freezing payouts, or delaying transfers, you’re not alone. Thousands of ecommerce brands, subsc…
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507: the obsession effect: how to attract buyers who move fast
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17:28In this episode, Nicole breaks down one of the most important shifts happening in the online space right now: obsession. If you want steady sales, high-quality buyers, and a business that actually feels fun again, you need to understand what your best buyers are obsessed with — and how to match your messaging to their hyperfixation. Nicole and Dan …
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