We're chatting about the people, places, events, and flavors that make Johnson City, Tennessee a lovely place to live. An interview show hosted by Colin Johnson. Proud member of the Maypop Media family of podcasts.
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Maypop Media Podcasts
Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Are you ready to grow your damn podcast? Growing a podcast can be challenging and time-consuming. Whether you have an existing show or are looking to start a brand new podcast, our mission is to help you naturally expand your audience.
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245. Unlocking the Secrets of Johnson City Real Estate
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24:09Summary In this episode of the Johnson City Living Podcast, host Colin Johnson shares insights into his 25-year journey in real estate, discussing the importance of homeownership, the dynamics of the local market, and the daily life of a real estate agent. He emphasizes the value of investing in real estate as a means to build wealth and offers pra…
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The Property Brothers: How a Real Estate Business Became a Brand Empire
26:08
26:08
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26:08Drew and Jonathan Scott—the Property Brothers—share how childhood side hustles fueled their rise to global brand leaders. Learn how innovation, authenticity, and listening to customers built their product empire and hit TV shows. Plus, insights from their new show, “Don’t Hate Your House” and tips for healthier homes, impactful marketing, and busin…
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Summary In this episode of the Johnson City Living Podcast, host Colin Johnson interviews Mahto Addison-Browder, a musician and local community member. They discuss Mahto's journey to Johnson City, his experiences in the local music scene, and the importance of community connections. Mahto shares insights about his band, Mahto and the Loose Balloon…
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How Pana Food Truck Became an Arepas Empire
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36:09
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36:09The inspiring journey of Pana Food Truck. Founder Herman Sierra shares how he and his brother brought Venezuelan arepas to California, overcoming setbacks and building a community one customer at a time. Hear about navigating business challenges, keeping the menu authentic (and simple), mastering social media, and the leap from food truck to brick …
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How CAVA’s Culture Fueled Its National Expansion (with Founder, Ted Xenohristos)
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46:00Go behind the scenes with Ted Xenohristos, founder and Chief Concept Officer of CAVA, as he shares how the Mediterranean-inspired brand grew from a single, family-run restaurant, to a national sensation. Discover the importance of culture, team empowerment, food quality, and innovation in scaling a restaurant business, plus candid lessons learned a…
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243. The Role of Young Professionals in Local Growth
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25:33
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25:33Summary In this episode of the Johnson City Living Podcast, host Colin Johnson speaks with Alex Battle, a student at ETSU and a member of the Young Professionals of Johnson City (YPOC). They discuss the importance of community connections, the role of YPOC in bridging the gap between students and local professionals, and Alex's personal journey of …
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Summary In this episode, host Colin Johnson is joined by Jenna LaFever and Lara Potter, the hosts of the podcast 'Meet Me in Tennessee.' They discuss their love for Johnson City, Kingsport, Erwin, Bristol, and the surrounding areas, the impact of the pandemic on tourism and relocation, and the importance of community engagement. The conversation hi…
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The Repeat Customer Formula - Josh Campbell of Rescue Air and Plumbing
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42:52Josh Campbell of Rescue Air & Plumbing joins Emily to reveal how he scaled a family-founded HVAC business into a multimillion-dollar home services powerhouse. Dive into practical lessons on acquiring and integrating new trades businesses, building a winning culture, setting clear goals, and turning tough customer moments into loyalty. Tune in for r…
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241. The Vision Behind Johnson's Literary Depot
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18:20
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18:20Summary In this episode of the Johnson City Living Podcast, host Colin Johnson speaks with Andrew and Ally McElroy, the founders of Johnson's Literary Depot. They discuss their journey in establishing a community-focused bookstore, the importance of local authors, and their innovative programs like 'Kids Read for Free.' The conversation also touche…
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Customer Service Wins: The Pest Brothers’ Journey from Startup to Standout
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44:35Family-run businesses bring something special to their communities—and Pest Brothers is proof. Jose and Michael Rodriguez share how they’ve grown from summer door-knocking to one of Yelp’s Top 100 Local businesses. Discover their secrets to stand-out service, ultra-fast response times, and building a team centered on trust. Learn what it takes to t…
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240. Building a Bakery: The Story of Stella Sourdough
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47:02
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47:02Summary In this episode of the Johnson City Living Podcast, host Colin Johnson speaks with Don and Tiffiny Hurley about their journey from the Rogue Valley in Oregon to Johnson City, Tennessee. They discuss their love for the community, the transition from the mortgage industry to baking sourdough bread, and the growth of their business, Stella Sou…
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Serving Up Community: Secrets from Soul & Smoke and the James Beard Foundation
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38:41
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38:41Independent restaurants do more than serve food—they anchor communities. Dr. Anne McBride of the James Beard Foundation and Chef D’Andre Carter of Soul & Smoke join Emily to explore how independent restaurateurs build resilience, embrace transparency, use data, and forge deeper connections with customers. Tune in for actionable insights on navigati…
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From Side Hustles to CEO: Everette Taylor’s Crowdfunding Blueprint for Small Business Growth
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34:01Kickstarter CEO Everette Taylor joins Behind the Review to share his journey from teen entrepreneur to leading the world’s biggest crowdfunding platform. Learn what crowdfunding is (and isn’t), how Kickstarter helps small businesses and creators get funded, and why listening to feedback is Everette's top founder skill. Whether you’re launching a dr…
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239. Navigating the Legal Landscape with Jennifer Keller
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43:45
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43:45Summary In this engaging episode of the Johnson City Living Podcast, host Colin Johnson sits down with Jennifer Keller, a prominent figure in the legal community and a passionate advocate for Johnson City. They discuss Jennifer's journey to becoming an attorney, her role at Baker Donelson, and the importance of community involvement. The conversati…
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How DivaDance Grew From 1 Class to 50+ Locations — Franchise Lessons with Jami Stigliano
29:58
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29:58DivaDance founder and CEO Jami Stigliano joins host Emily for a deep dive on building a movement-based business that inspires confidence and community. Jami shares candid lessons on accessing capital, scaling with intention, fostering authentic culture, leveraging reviews, and why “facts over feelings” is her rule for handling feedback. Whether you…
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238. From Missouri to Johnson City, with Eric Brown of Spero Hardwoods
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56:08Summary In this conversation, Eric Brown shares his journey from Missouri to Johnson City, Tennessee, discussing his experiences in the hardwood flooring industry and the founding of Spero Hardwoods. He emphasizes the importance of community, family, and outdoor activities in his life, as well as the significance of quality and sustainability in fl…
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Level Up Your Home Service Business: Angie Snow’s ServiceTitan Success Strategies
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30:42From running an HVAC business with her husband to becoming the Principal Industry Advisor at ServiceTitan, Angie Snow shares proven ways to recruit new talent, boost online reviews, retain employees with creative scheduling, and leverage technology like AI. Get tactical advice on building a winning team culture, overcoming trade industry stigmas, a…
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237. Mural by Mural: Building Community Through Art
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41:59
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41:59Summary In this episode of the Johnson City Living Podcast, host Colin Johnson interviews artist Madison Ramey, who shares her journey into the world of art and murals. Madison discusses her love for Johnson City, her artistic process, and the importance of community involvement in her projects. She also talks about her teaching experiences, encour…
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From Franchisee to CEO: How 16 Handles Is Winning with Flavor & Loyalty
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43:07How does a “flavor drop” every month, pop culture infusions, and a unique loyalty program help 16 Handles thrive in the frozen yogurt game? CEO Neil Hershman shares his journey from franchisee to CEO, the secrets behind flavor innovation, why customer reviews matter, and how modern marketing powers franchise growth. Discover lessons in loyalty, ope…
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236. Doing It Right in Johnson City: The Story Behind Do It Right Remodel
46:56
46:56
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46:56Episode Summary: In this episode of the Johnson City Living Podcast, host Collin Johnson sits down with Joseph Beardshear and John Dewberry, from Do It Right Remodel. They share how the story behind their launch of their remodeling business, and offer real-world advice on everything from renovation costs to financing options. Whether you're dreamin…
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Building Value Beyond Price: Joe Crisara's Home Service Playbook
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36:30
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36:30Host Emily Washcovick sits down with Joe Crisara—veteran contractor, business coach, and Service MVP podcast host. Joe shares hard-won lessons from nearly 50 years in home services: why profit takes courage, how to create value customers rave about, and smart ways to handle both glowing and tough reviews. Tune in for real strategies to elevate your…
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235. Building Trust: The Future of Insurance and Community with Ben Christian
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45:58
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45:58Summary In this episode of the Johnson City Living Podcast, host Collin Johnson engages with Ben Christian, Chief Strategy Officer at Price and Ramey. They discuss the vibrant community of Johnson City, the importance of insurance in people's lives, and the role of local businesses. Ben shares his journey from sales to strategy, his experiences gro…
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Busy Philipps on Pivoting, Partnerships, and Being Real
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39:53
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39:53Actress, writer, and entrepreneur Busy Philipps gets real about authenticity, brand partnerships, and turning disappointments into new opportunities. Tune in to hear how Busy's unfiltered approach shaped influencer marketing—and why having a clear mission is key for brands seeking lasting impact. Busy Philipps is Doing Her Best More about the episo…
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234. The Sweet Journey of Sweeter Than Sweet
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48:01Summary In this episode of Johnson City Living, hosts Colin Johnson and Carla welcome Randy and Tanya Bonnette, owners of Sweeter Than Sweet Candy Company. The conversation explores their journey from Florida to East Tennessee, the charm of Johnson City, and the unique offerings of their candy business. They discuss the importance of community enga…
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233. Innovative Business Models in Transportation with Rearview Rentals
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27:44
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27:44Summary In this episode of the Johnson City Living Podcast, host Collin Johnson welcomes Evan Harr, the director of business development for Rearview Rentals. They discuss the charm of Johnson City, local favorites, and the growth of the community. Evan shares insights about the business he works for, which specializes in 15-passenger van rentals, …
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232. Punches with Purpose: Building Claddagh Combat Academy with Dylan O'Sullivan
54:22
54:22
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54:22Summary In this engaging conversation, Dylan O'Sullivan shares his journey from New York to Johnson City, his experiences as a professional MMA fighter, and the establishment of Claddagh Combat Academy. He discusses the importance of community, personal growth through fighting, and the lessons learned from both victories and defeats. Dylan emphasiz…
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231. Finding Hope in Recovery: Veronica's Journey
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34:54
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34:54Summary In this episode of Johnson City Living, host Colin Johnson welcomes Veronica Alsop, who shares her journey from Mexico to Arizona and finally to Johnson City. Veronica discusses her love for the community, her experiences with recovery, and her new role as the director of the Elizabethton Chamber of Commerce. The conversation touches on the…
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230. The StoryTown Radio Show in Jonesborough!
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39:32
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39:32Summary In this episode of the Johnson City Living Podcast, host Colin Johnson engages with Anne G'fellers-Mason, the program manager at the McKinney Center in Jonesborough, who runs the StoryTown Radio Show. They discuss Anne's deep roots in Johnson City, her passion for storytelling, and the importance of preserving local history through oral nar…
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229. The Boxing Journey: From Hobby to Competition
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47:52
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47:52Summary In this episode of the Johnson City Living Podcast, host Collin Johnson speaks with Kemp Johnson, a barber and boxer from Johnson City. They discuss the beauty of the community, the growth of the barbering and boxing industries, and the importance of mentoring youth. Kemp shares his journey into boxing, his competitive achievements, and his…
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228. Empowering Women Through the Magnolia Project
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52:26
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52:26Summary In this episode of the Johnson City Living Podcast, host Collin Johnson speaks with Jennifer Ritter about her journey as a domestic violence survivor and the creation of the Magnolia Project, an initiative aimed at empowering women recovering from trauma. They discuss the beauty and growth of Johnson City, the importance of community suppor…
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Flavor, Feedback, and Flat Croissants: Alexander’s Patisserie Innovates Through Pastry
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27:33
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27:33Alexander’s Patisserie combines traditional culinary technique with innovation to create pastries that delight customers—and sometimes go viral. Chef Shu and Vice President David Brungard share how team culture, quality ingredients, and customer feedback keeps them on a path to success; also, Yelp Elite reviewer Taylor P dishes on the flat croissan…
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227. Mental Wellness & Community with FLP Counseling
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51:21
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51:21In this episode of the Johnson City Living Podcast, host Colin Johnson welcomes Dustin Peters from FLP Counseling. They discuss the importance of mental health, the various therapeutic approaches offered at FLP, and Dustin's personal journey into counseling. The conversation covers topics such as addiction recovery, marriage counseling, and the sig…
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Influencer Marketing 101: Building Authentic Brand Relationships
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33:40
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33:40What is influencer marketing—and how can small businesses use it effectively? Emily Washcovick sits down with Julianne Fraser, founder of Dialogue NYC, to break down the types of influencers, how to build lasting partnerships, and why authenticity and creativity are key. Whether you're just starting or scaling your strategy, this episode is packed …
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226. Kind Body Pilates: More Than Just a Workout
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54:57
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54:57In this episode of the Johnson City Living Podcast, host Collin Johnson welcomes Mallory Hansen, a Pilates instructor and trauma therapist. They discuss Mallory's journey from Utah to Johnson City, her love for the local animal shelter, and her experiences in social work and therapy. Mallory shares insights on the importance of mental health, the h…
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Junkluggers Turns Curbside Chaos to a Customer-Centered Franchise
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32:08Fast, reliable service and a commitment to sustainability sets Junkluggers apart from other junk hauling providers. President Justin Waltz shares how responsiveness, customer connection, and eco-friendly practices have fueled the company’s growth as a nationwide franchise, while Yelp Elite reviewer Vanessa H. shares how the team’s problem-solving p…
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225. Exploring Bark Bound Dog Daycare & Boarding with Jeff Webber
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38:15Exploring Bark Bound Dog Daycare & Boarding with Jeff Webber | Johnson City Living Join host Colin Johnson as he sits down with Jeff Webber from Bark Bound Dog Daycare and Boarding in East Tennessee. Jeff shares his journey from college student to entrepreneur, the daily operations at Bark Bound, the differences between daycare and boarding, and fu…
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A Taste of the Unexpected: Venhue's Culinary Show
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27:41In this episode of "Behind the Review," we delve into the journey of Justin Twohig, the innovative founder of Venhue, a fine-dining, tasting-menu restaurant in New York City. Justin discusses how he turned the traditional dining experience on its head using AI and a theatrical approach. We also hear from a delighted customer, Brianne, who emphasize…
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224. Community Spotlight: TEDx Johnson City with McKenzie Templeton
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39:37
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39:37Community Spotlight: TEDx Johnson City with McKenzie Templeton In this episode, host Colin Johnson welcomes McKenzie Templeton to discuss various community initiatives and the success of TEDx Johnson City. Learn how a spontaneous idea at a local event turned into an annual gathering that celebrates the voices and ideas of Appalachians. McKenzie als…
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More Than Mowing: Strategies Behind Speno’s Lawn Care Success
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22:34Fast responses and honest service is paramount to small business success. Speno’s Lawn Care owner Sam Speno shares how clear communication and customer-first practices have helped his business grow organically, while reviewer Holly K. explains why his quick replies and follow-through made her experience one to remember. Learn how responsiveness, tr…
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223. Community, Fitness, and Resilience: Inside iTrain Fitness with Michael and DeAnna Hardin
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1:05:36In this episode, Colin Johnson sits down with Michael and DeAnna Hardin, the dynamic duo behind iTrain Fitness in Johnson City. They share their love for Johnson City, detailing the supportive community, the impact of faith in their business, and their origins in fitness. From trading a house for a gym to fostering a communal environment where ever…
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Must-Know Systems and Processes to Keep Business Up and Running
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26:14This episode explores the journey of Krista Cole, the visionary owner of Sur Lie, a renowned tapas bar in Portland. Krista shares her insights on identifying market gaps, leveraging team strengths, and implementing effective systems to drive business success. We also hear from satisfied customer Mike, who highlights the importance of exceptional se…
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222. From NASCAR to Golf: Landon Owen's Story
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45:16In this episode of the Johnson City Living Podcast, host Colin Johnson sits down with Landon Owen, Vice President of Consumer Sales at Bristol Motor Speedway. Landon shares insights about his professional journey, the unique charm of Johnson City, and the excitement of working in sports. The conversation also delves into Landon's passion for golf, …
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Brushing Up on Business: Lessons from Color Me Mine
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23:32Creativity and connection are brushed onto every visit at Color Me Mine, where painting pottery is only the start. CEO and studio owner Teresa Johnson shares how the franchise blends art and entertainment-based experience to create impact, while Yelp reviewer Vannessa W. reflects on how the welcoming space and attentive staff made her visit a speci…
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221. Inside the Whiskey Industry: Kat Scalf's Journey from Wine to Whiskey
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51:20
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51:20Inside the Whiskey Industry: Kat Scalf's Journey from Wine to Whiskey In this episode, host Colin Johnson sits down with Kat Scalf, the Regional Sales Manager for Happenstance Whiskey. Kat discusses her roots in Johnson City, her journey in the alcohol industry, and her role in promoting a women-owned whiskey company. She shares insights about the …
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Small Business Taxes Made Simple: Tips & Tricks from Gusto Experts
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37:59
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37:59Small business taxes don’t have to be stressful! In this episode, Gusto’s Shelly Abril and Holland King share expert insights on small business taxes. From payroll compliance to tax credits that could save you thousands, they break down what business owners need to know to stay prepared year-round and avoid costly mistakes. Tune in for actionable t…
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220. Frankie Bailey On Running the Iconic Coffee Company in Elizabethton
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38:56
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38:56Frankie Bailey is the Owner of The Coffee Company. The Coffee Company coined "The living room of Elizabethton," has been a foundation of the downtown community for 27 years. Frankie has been running this business for 7 of those years and loves the community and the magic that happens over an amazing cup of coffee and healthy nourishing food. The Co…
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219. Discovering Johnson City's Hidden Gems and Stretch Zone Benefits
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30:23About the Guest: Kristy Dunn is a dynamic entrepreneur and business owner at the Stretch Zone in Johnson City. With a background in social work and experience running a social work agency, Kristy combines her passion for holistic health with entrepreneurship. Her business focuses on practitioner-assisted stretching, promoting healthy lifestyles thr…
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218. ETSU Coach Brenda Brown Shares Her Journey and Passion for Basketball
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51:22
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51:22About the Guest: Brenda Mock Brown is the head women's basketball coach at East Tennessee State University (ETSU), entering her third season in this role. Coach Brown has an extensive career in collegiate basketball, having served as both an assistant and head coach at various institutions, including Georgia Tech and UNC Asheville. She boasts a bac…
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Strength in Service: How Nomad Krav Maga Wins with Personalization and Patience
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25:14Nomad Krav Maga is more than your typical gym—it’s a hub for empowerment, self-defense, and personal growth. Founded by Shane Langwell and based in Las Vegas, this modern training center fuses elements of traditional Krav Maga, MMA, and law enforcement tactics to provide real-world skills. Yelp reviewer Alfredo S. shares how the program helped his …
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217. Exploring Homeschooling with Hilton Horizons Academy's Candice Hilton
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40:44About the Guest: Candice Hilton is the founder of Hilton Horizons Academy, a hybrid micro school for K-8 homeschoolers. As a former public school teacher, Candice transitioned into homeschooling to foster personalized education that emphasizes flexibility, enrichment, and community-oriented learning. With her profound commitment to educational inno…
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