Lock and Code tells the human stories within cybersecurity, privacy, and technology. Rogue robot vacuums, hacked farm tractors, and catastrophic software vulnerabilities—it’s all here.
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Malwarebytes Podcasts
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Channel Futures is a leading source of analysis, commentary, research, market insight, information and news in the technology and telecommunications space. The Coffee with Craig and James podcast, among others, feature interviews with big names in the indirect sales channel, along with a unique brand of humor thrown in.
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1
Coffee with Craig and James Episode 153: Malwarebyte's Brian Kane
1:02:56
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Most channel partners at this point have weaved some sort of cybersecurity offering into their portfolios. We caught up with Brian Kane, senior director, MSP and channel, Malwarebytes, to talk about threats to SMBs, AI horror stories, the role of regulatory compliance in today's channel, and more.By Channel Futures
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“Health” isn’t the first feature that most anyone thinks about when trying out a new technology, but a recent spate of news is forcing the issue when it comes to artificial intelligence (AI). In June, The New York Times reported on a group of ChatGPT users who believed the AI-powered chat tool and generative large language model held secretive, eve…
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1
Coffee with Craig and James Episode 152: Salesforce's Brian Landsman
53:04
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Just promoted to executive director of Salesforce AppExchange, the online marketplace, Brian Landsman joins Craig and James to talk about the various partner opportunities with the CRM giant.We get the latest on Agentforce, how Salesforce navigates its hyperscaler relationships and why it significantly values it partnerships with CX vendors.…
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1
Corpse-eating selfies, and other ways to trick scammers (feat. Becky Holmes)
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There’s a unique counter response to romance scammers. Her name is Becky Holmes. Holmes, an expert and author on romance scams, has spent years responding to nearly every romance scammer who lands a message in her inbox. She told one scammer pretending to be Brad Pitt that she needed immediate help hiding the body of one of her murder victims. She …
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1
Coffee with Craig and James Episode 151: Nextiva's Jamaal Savwoir, 2025 MSP 501 Top 10
55:40
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The guys sit down with customer experience expert Jamaal Savwoir of Nextiva to discuss the state of the unified communications and CX market; plus, we reveal the top 10 IT service providers on this year's Channel Partners MSP 501 a day before you see them on the Channel Futures website.By Channel Futures
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1
Coffee with Craig and James Episode 150: Channel Influencer — New Charter Technologies' Peter Melby
1:02:25
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Craig and James sit down with New Charter Technologies' Peter Melby. Another of our Channel Influencers for 2025, Melby describes what goes into being an MSP "portfolio" company and what he thinks the future holds for the IT service provider community.By Channel Futures
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1
The data on denying social media for kids (feat. Dr. Jean Twenge) (re-air)
46:15
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Complex problems often assume complex solutions, but recent observations about increased levels of anxiety and depression, increased reports of loneliness, and lower rates of in-person friendships for teens and children in America today have led some school districts across the country to take direct and simple action: Take away the access to smart…
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1
Coffee with Craig and James Episode 149: Channel Influencer — D&H Distributing's Marty Bauerlein
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D&H Distributing's Marty Bauerlein, one of Channel Futures' Channel Influencers for 2025, discusses the evolution of distribution in his 30 years in the business. Plus, the impact of cloud marketplaces, AI and security and how channel partners are taking advantage.By Channel Futures
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1
Coffee with Craig and James Episode 148: Channel Influencer — Vonage's Kristy Thomas
1:06:04
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Our Channel Futures Channel Influencer series continues with Vonage channel leader Kristy Thomas.She talks to Craig and James about the state of CX, the alignment of different sales motions at Vonage and how partners can approach the market as technology and business continue to evolve rapidly.Plus, the importance of a little self-reflection.…
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There’s an easy way to find out what Facebook knows about you—you just have to ask. In 2020, the social media giant launched an online portal that allows all users to access their historical data and to request specific types of information for download across custom time frames. Want to know how many posts you’ve made, ever? You can find that. Wha…
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1
Coffee with Craig & James Episode 147: Channel Influencer — ScanSource CEO Mike Baur
1:20:05
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ScanSource chairman and CEO Mike Baur, Channel Futures' 2025 Channel Influencer of the Year, joins Coffee with Craig & James, the Channel Futures podcast, to talk about trends in distribution and to update us on the technology advisor business it launched last year when it bought Resourcive.By Channel Futures
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1
Coffee with Craig and James Episode 146: Tech Advisors ATC, CCG
1:12:13
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In this episode of the Channel Futures podcast, Craig and James catch up with a pair of technology advisors (agents) who are breaking the mold. David Goodwin of ATC of Ohio and Keith Hatley of Cloud Communications Group share success stories, dig in on industry trends and offer advice to fellow tech advisors to thrive in an ever-evolving channel.…
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1
How Los Angeles banned smartphones in schools (feat. Nick Melvoin)
26:11
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There’s a problem in class today, and the second largest school district in the United States is trying to solve it. After looking at the growing body of research that has associated increased smartphone and social media usage with increased levels of anxiety, depression, suicidal thoughts, and isolation—especially amongst adolescents and teenagers…
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1
The AI chatbot cop squad is here (feat. Emanuel Maiberg and Jason Koebler)
46:12
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“Heidi” is a 36-year-old, San Francisco-born, divorced activist who is lonely, outspoken, and active on social media. “Jason” is a shy, bilingual teenager whose parents immigrated from Ecuador who likes anime, gaming, comic books, and hiking. Neither of them is real. Both are supposed to fight crime. Heidi and Jason are examples of “AI personas” th…
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1
Sponsored: Channel Momentum in the Americas — Scaling Profitabliity Through Simplicity and Partnership
17:27
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Coro's Joe Sykora discusses the ways channel partners can tackle the evolving cybersecurity market.By Channel Futures
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1
Did DOGE "breach" Americans' data? (feat. Sydney Saubestre)
36:30
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If you don’t know about the newly created US Department of Government Efficiency (DOGE), there’s a strong chance they already know about you. Created on January 20 by US President Donald Trump through Executive Order, DOGE’s broad mandate is “modernizing Federal technology and software to maximize governmental efficiency and productivity.” To fulfi…
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1
Is your phone listening to you? (feat. Lena Cohen)
40:10
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It has probably happened to you before. You and a friend are talking—not texting, not DMing, not FaceTiming—but talking, physically face-to-face, about, say, an upcoming vacation, a new music festival, or a job offer you just got. And then, that same week, you start noticing some eerily specific ads. There’s the Instagram ad about carry-on luggage,…
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1
What Google Chrome knows about you, with Carey Parker
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Google Chrome is, by far, the most popular web browser in the world. According to several metrics, Chrome accounts for anywhere between 52% and 66% of the current global market share for web browser use. At that higher estimate, that means that, if the 5.5 billion internet users around the world were to open up a web browser right now, 3.6 billion …
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1
Sponsored: Navigating the Evolving Cybersecurity Landscape with ThreatLocker
21:15
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ThreatLocker VP of support Oliver Plante discusses the changes in cybersecurity go-to-market strategies for partners.By Channel Futures
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1
Sponsored: Staying Ahead of the Cybersecurity Curve with Coro
17:50
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Piers Morgan, senior vice president and general manager, EMEA, Coro, describes new growth opportunities and how channel partners can stay ahead of shifts in the cybersecurity market.By Channel Futures
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1
Coffee with Craig and James Episode 145: GTT
52:46
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Global secure connectivity provider GTT is having a rebirth, if you will, gaining plenty of attention for hiring Lumen alum Sara Seegers and AT&T vet Chris Jones to be two of the most prominent faces of its channel program.The Channel Futures podcast, Coffee with Craig and James, caught up with them to learn about GTT's re-energized dedication to t…
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1
How ads weirdly know your screen brightness, headphone jack use, and location, with Tim Shott
43:52
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Something’s not right in the world of location data. In January, a location data broker named Gravy Analytics was hacked, with the alleged cybercriminal behind the attack posting an enormous amount of data online as proof. Though relatively unknown to most of the public, Gravy Analytics is big in the world of location data collection, and, accordin…
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1
Surveillance pricing is "evil and sinister," explains Justin Kloczko
28:06
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Insurance pricing in America makes a lot of sense so long as you’re one of the insurance companies. Drivers are charged more for traveling long distances, having low credit, owning a two-seater instead of a four, being on the receiving end of a car crash, and—increasingly—for any number of non-determinative data points that insurance companies use …
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1
Coffee with Craig and James Episode 144: 8x8's Michelle Paitich
53:44
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The Channel Futures podcast, Coffee with Craig and James, welcomes 8x8 channel leader Michelle Paitich to talk about how the company defines itself in the market, its approach to working with tech services distributors, and more.By Channel Futures
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1
A suicide reveals the lonely side of AI chatbots, with Courtney Brown
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In February 2024, a 14-year-old boy from Orlando, Florida, committed suicide after confessing his love to the one figure who absorbed nearly all of his time—an AI chatbot. For months, Sewell Seltzer III had grown attached to an AI chatbot modeled after the famous “Game of Thrones” character Daenerys Targaryen. The Daenerys chatbot was not a license…
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It’s Data Privacy Week right now, and that means, for the most part, that you’re going to see a lot of well-intentioned but clumsy information online about how to protect your data privacy. You’ll see articles about iPhone settings. You’ll hear acronyms for varying state laws. And you’ll probably see ads for a variety of apps, plug-ins, and online …
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The new rules for AI and encrypted messaging, with Mallory Knodel
47:06
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The era of artificial intelligence everything is here, and with it, come everyday surprises into exactly where the next AI tools might pop up. There are major corporations pushing customer support functions onto AI chatbots, Big Tech platforms offering AI image generation for social media posts, and even Google has defaulted to include AI-powered o…
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You can see it on X. You can see on Instagram. It’s flooding community pages on Facebook and filling up channels on YouTube. It’s called “AI slop” and it’s the fastest, laziest way to drive engagement. Like “click bait” before it (“You won’t believe what happens next,” reads the trickster headline), AI slop can be understood as the latest online ta…
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A day in the life of a privacy pro, with Ron de Jesus
33:44
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Privacy is many things for many people. For the teenager suffering from a bad breakup, privacy is the ability to stop sharing her location and to block her ex on social media. For the political dissident advocating against an oppressive government, privacy is the protection that comes from secure, digital communications. And for the California resi…
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1
Coffee with Craig and James Episode 143: Ingram Micro, 2024 MSP 501 Report
53:50
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We dig into the trends and analysis from the recently released 2024 Channel Futures MSP 501 report with Ingram Micro VP of services Paul Hager and Omdia's Devan Adams, who authored the report.By Channel Futures
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1
These cars want to know about your sex life (re-air)
44:59
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Two weeks ago, the Lock and Code podcast shared three stories about home products that requested, collected, or exposed sensitive data online. There were the air fryers that asked users to record audio through their smartphones. There was the smart ring maker that, even with privacy controls put into place, published data about users’ stress levels…
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1
An air fryer, a ring, and a vacuum get brought into a home. What they take out is your data
26:59
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The month, a consumer rights group out of the UK posed a question to the public that they’d likely never considered: Were their air fryers spying on them? By analyzing the associated Android apps for three separate air fryer models from three different companies, a group of researchers learned that these kitchen devices didn’t just promise to make …
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Why your vote can’t be “hacked,” with Cait Conley of CISA
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The US presidential election is upon the American public, and with it come fears of “election interference.” But “election interference” is a broad term. It can mean the now-regular and expected foreign disinformation campaigns that are launched to sow political discord or to erode trust in American democracy. It can include domestic campaigns to d…
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This industry profits from knowing you have cancer, explains Cody Venzke
35:07
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On the internet, you can be shown an online ad because of your age, your address, your purchase history, your politics, your religion, and even your likelihood of having cancer. This is because of the largely unchecked “data broker” industry. Data brokers are analytics and marketing companies that collect every conceivable data point that exists ab…
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Coffee with Craig & James Episode 142: IBM's Kate Woolley
35:32
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IBM just rolled out its first partner program specifically designed for managed service providers.That makes it a great time for Craig and James to catch up with IBM Ecosystem GM Kate Woolley to get not only the full scoop on the new program, but also the channel's AI opportunities with the company, its relationship with the hyperscalers, and more.…
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Exposing the Facebook funeral livestream scam
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Online scammers were seen this August stooping to a new low—abusing local funerals to steal from bereaved family and friends. Cybercrime has never been a job of morals (calling it a “job” is already lending it too much credit), but, for many years, scams wavered between clever and brusque. Take the “Nigerian prince” email scam which has plagued vic…
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Coffee with Craig and James Episode 141: MetTel, Low-Earth Orbit Satellites
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Low-Earth orbit satellite internet is becoming increasingly popular not only as a backup to fiber and other connectivity technology, but improvements in latency are making it the right option for some businesses, particularly in rural areas. Further consider that the future is bright for LEO satellites.Craig and James wanted to learn more about the…
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San Francisco’s fight against deepfake porn, with City Attorney David Chiu
20:54
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On August 15, the city of San Francisco launched an entirely new fight against the world of deepfake porn—it sued the websites that make the abusive material so easy to create. “Deepfakes,” as they’re often called, are fake images and videos that utilize artificial intelligence to swap the face of one person onto the body of another. The technology…
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What the arrest of Telegram's CEO means, with Eva Galperin
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On August 24, at an airport just outside of Paris, a man named Pavel Durov was detained for questioning by French investigators. Just days later, the same man was charged in crimes related to the distribution of child pornography and illicit transactions, such as drug trafficking and fraud. Durov is the CEO and founder of the messaging and communic…
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Move over malware: Why one teen is more worried about AI (re-air)
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Every age group uses the internet a little bit differently, and it turns out for at least one Gen Z teen in the Bay Area, the classic approach to cyberecurity—defending against viruses, ransomware, worms, and more—is the least of her concerns. Of far more importance is Artificial Intelligence (AI). Today, the Lock and Code podcast with host David R…
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Coffee with Craig and James Episode 140: Telarus, Adaptiv Networks
33:23
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James is back from his trip to the Telarus Partner Summit in Nashville, Tennessee.So it only makes sense that this edition of the Channel Futures podcast, Coffee with Craig and James, features a couple of highlights from the event: James' interviews with Telarus' chief marketing officer and the CEO of Adaptiv Networks, a Telarus partner.(There are …
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1
AI girlfriends want to know all about you. So might ChatGPT
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Somewhere out there is a romantic AI chatbot that wants to know everything about you. But in a revealing overlap, other AI tools—which are developed and popularized by far larger companies in technology—could crave the very same thing. For AI tools of any type, our data is key. In the nearly two years since OpenAI unveiled ChatGPT to the public, th…
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In the world of business cybersecurity, the powerful technology known as “Security Information and Event Management” is sometimes thwarted by the most unexpected actors—the very people setting it up. Security Information and Event Management—or SIEM—is a term used to describe data-collecting products that businesses rely on to make sense of everyth…
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How an AI “artist” stole a woman’s face, with Ali Diamond
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Full-time software engineer and part-time Twitch streamer Ali Diamond is used to seeing herself on screen, probably because she’s the one who turns the camera on. But when Diamond received a Direct Message (DM) on Twitter earlier this year, she learned that her likeness had been recreated across a sample of AI-generated images, entirely without her…
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Busted for book club? Why cops want to see what you’re reading, with Sarah Lamdan
54:33
54:33
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54:33
More than 20 years ago, a law that the United States would eventually use to justify the warrantless collection of Americans’ phone call records actually started out as a warning sign against an entirely different target: Libraries. Not two months after terrorists attacked the United States on September 11, 2001, Congress responded with the passage…
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Coffee with Craig and James Episode 139: Kaseya's Fred Voccola
1:03:07
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In this episode of the Channel Futures podcast, Craig and James sit down with Fred Voccola, the outspoken CEO of Kaseya, the IT management software giant.The guys learn all about the success of the recently launched Kaseya 365 subscription service for MSPs and get some advice for managed service providers ahead of Voccola's appearance at the MSP Su…
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(Almost) everything you always wanted to know about cybersecurity, but were too afraid to ask, with Tjitske de Vries
39:22
39:22
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39:22
🎶 Ready to know what Malwarebytes knows? Ask us your questions and get some answers. What is a passphrase and what makes it—what’s the word? Strong? 🎶 Every day, countless readers, listeners, posters, and users ask us questions about some of the most commonly cited topics and terminology in cybersecurity. What are passkeys? Is it safer to use a web…
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800 arrests, 40 tons of drugs, and one backdoor, or what a phone startup gave the FBI, with Joseph Cox
51:25
51:25
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51:25
This is a story about how the FBI got everything it wanted. For decades, law enforcement and intelligence agencies across the world have lamented the availability of modern technology that allows suspected criminals to hide their communications from legal scrutiny. This long-standing debate has sometimes spilled into the public view, as it did in 2…
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Coffee with Craig and James Episode 138: Broadcom-VMware
1:05:27
1:05:27
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What does the future hold for channel partners who find themselves in a state of flux following Broadcom's acquisition of VMware? Craig and James welcome industry experts from Telarus and MSP KeyStone Solutions to offer their guidance.Plus, a preview of the 2024 MSP 501 list, some big industry-event content coming to the Channel Futures website, an…
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Your vacation, reservations, and online dates, now chosen by AI
47:36
47:36
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47:36
The irrigation of the internet is coming. For decades, we’ve accessed the internet much like how we, so long ago, accessed water—by traveling to it. We connected (quite literally), we logged on, and we zipped to addresses and sites to read, learn, shop, and scroll. Over the years, the internet was accessible from increasingly more devices, like sma…
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