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Lifetime Value Media Podcasts

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The Daily Standup

Lifetime Value Media

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Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with? The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or ...
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Welcome to “The Farmland Exchange”, the official podcast of CLHbid.com, where we bring you expert insights on selling and buying farmland in Western Canada. Hosted by Devon Davidson, Digital Media Strategist for CLHbid.com, this show is your trusted guide to navigating the complex process of selling and buying farmland. From capital gains exemptions and tax strategies to marketing your land and optimizing its value through strategic packaging and subdivision, we cover it all. We also dive in ...
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This podcast will show you how to build, launch, grow, and scale a wildly successful online business. Listen to real conversations with proven practical strategies and success stories. You will learn how to generate more traffic, more sales, more profit, and customer lifetime value for your online store. Coming to you from the online marketing experts at Voy Media, here is your host Kevin Urrutia. We bring a rotating lineup of experts to analyze the week in content marketing, copywriting, em ...
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The goal of the Customer Lifetime Value University Podcast is to provide listeners with actionable plans and strategies to improve their CLTV.The way we think about growth is changing. It's not all about acquisition. In fact, getting your existing customers to stay longer, spend more, and refer you are keys to creating exponential growth.Episodes will be a concise 15-30 minutes and will stay light on the theory and heavy on specific implementable things brands can do.
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I'm Sandhya Dhimmar. My mission is to uplift people because I genuinely believe that there is something inside of every human being on this planet that is waiting for them to tap into those inner powers. Until and unless some biggest incident happens with us, we just take our life for granted. After those incidents, we realized that life is a precious gift that is given by God. Every person has realized that power once in their lifetime. And, that is why I want to help people to know their i ...
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Data and insights have become the required superpowers of growth companies. No matter what peak or trough the economy is in, business leaders need actionable insights to grow markets, engage customers, and make smart strategic decisions. And research professionals need skills and insights to grow their strategic seat at the table. MRII’s Insights & Innovators talks to today’s top experts and innovators to chart a path for the role, the research methods of tomorrow, and the growing importance ...
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In today’s world of business, when it comes to picking up the phone, most people hate it and won’t do it. There’s a belief that cold calling doesn’t work. It won’t work if it’s not done consistently. Today’s audience tends to hide behind social media and uses excuses like “there’s no point, customers will be annoyed. They don’t like receiving cold calls”. That is completely false. The truth is emotions are difficult to convey through words in a written email or in digital marketing. Bottom l ...
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I'm a retired financial advisor, I sold my business in 2005 and as a result of attending Social Media Marketing World in 2017 decided I had knowledge and opinions the I wanted to share. My interests are in real estate, the financial markets, and self-improvement. I think of Best of Us, my YouTube channel, as my TV station where I can have a voice to the world.I hope you'll find it as much fun as I do and I hope you'll find value in what I share. I want something in return. I want to reach 1 ...
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THE GRITTY COACH - Accountability Strategies for Entrepreneurs

Erika Borden | Accountability Coach | Veteran | Mom

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Hey Gritty Friend! Starting or Taking your business to the next level can be challenging without stress, anxiety, fears, lack of focus and clarity much less adding all these together. If you are feeling overwhelmed, unfocused, stuck with obstacle after obstacle and you have the grit to hear how to make changes, then you are in the right place. Hi! My name is Erika and I am super excited you are here for some gritty advice where I focus on helping CEOs and Coaches increase their client’s resu ...
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Go Beyond Fundraising: The Podcast for Nonprofits

Nonprofit Fundraising & Marketing Podcast by Pursuant

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Go Beyond Fundraising, a podcast brought to you by the Allegiance Group + Pursuant, seeks to find the sharpest minds in the fundraising, nonprofit marketing, and organizational leadership and create conversations that spark positive change. We exist to help determined nonprofits make an even bigger impact in the world through smart strategy, cutting-edge technology, and actionable data. Learn more at https://teamallegiance.com/go-beyond-fundraising-podcast/
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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Solomon Success » Podcast

Jason Hartman

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The Solomon Success podcast is dedicated to the timeless wisdom of King Solomon and the Book of Proverbs in order to maximize one’s business and life. To our advantage, we can find King Solomon’s financial strategies in addition to many life philosophies documented in biblical scriptures. Focusing on these enduring fundamentals of success allows us to bypass the “get-rich-quick” schemes that cause many to stumble on their journey toward success. Our concern is not only spiritual in nature, b ...
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Discover the transformative power of behavioral data and customer centricity in this episode of MRII's Insights and Innovators podcast, hosted by Jon Last, President of Sports and Leisure Research Group. Join a thought-provoking conversation with Pete Fader, a pioneer in customer lifetime value analytics and Professor of Marketing at The Wharton Sc…
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Discover how insights and analytics shape decision-making at the C-suite level in this episode of MRII's Insights and Innovators podcast. Katie Gross, president of Suzy, hosts Chris Chesebro, Global Chief Digital Officer at Wella Company. They explore how data-driven strategies impact big-picture brand strategy and day-to-day operations in a fast-c…
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How are industry icons like Tod Johnson and Karyn Schoenbart paving the way for the next generation of research tech? As Co-Founders of Duo Partners Consulting, they share their perspectives on innovation in the research space, the challenges of data quality and fraud, and the exciting developments they foresee. Discover the types of disruptive dat…
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Explore the transformation of market research techniques and the role of AI in the latest episode of MRII’s Insights and Innovators podcast. Join Jon Last, President of Sports and Leisure Research Group, as he talks with Bryan Orme, CEO of Sawtooth Software. Bryan shares his journey in data collection and analytics, the technological evolution in m…
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Valuing farmland isn’t as straightforward as it seems—and when it comes to traditional appraisals, the numbers often don’t add up. In this episode of The Farmland Exchange Podcast, host Devon Davidson is joined by Roy Carter, CEO of CLHbid.com, and Alle Carter, member of the legal and executive teams at CLHbid.com, to break down the complexities of…
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Discover the steadfast skills and perspectives that make an insights professional truly effective with Ravi Parmaswar, President at Kastu Analytics, and host Jon Last, President at Sports and Leisure Research Group. In this episode, Ravi reflects on his varied career at global Fortune 100 organizations and shares key highlights, including the impor…
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Is there a disconnect between research suppliers and clients in today's market research landscape? In this episode of MRII's Insights and Innovators podcast, Jon Last, President of Sports and Leisure Research Group, interviews Steve Quirk, President of Quirk’s Media. They discuss the challenges brands face with the proliferation of research platfor…
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Episode 280: Jonathon Garcia debunks Dillon's fears about everyone's new favorite term: "fractional." ⏱️ Timestamps: 00:00:00 - Intro 00:02:08 - The future is fractional 00:02:53 - Balancing senior and entry roles 00:03:39 - Remote work revolution 00:04:59 - Cautious optimism or concern 00:06:02 - Hiring for outcomes, not people 00:08:03 - Fraction…
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Episode 279: Amanda Hershberger is building something from the ground up. ⏱️ Timestamps: 00:00:00 - Intro 00:01:19 - Building Agent Fire 00:01:55 - Webinars for scrappy startups 00:03:05 - Structuring webinars effectively 00:04:08 - Engaging through webinars 00:05:14 - Growing webinar attendance 00:06:35 - Rob’s prerecorded webinar mishap 00:09:23 …
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Episode 278: Mike Lemire laments the rock and the hard place CS leaders have historically been put in. ⏱️ Timestamps: 00:00:00 - Intro 00:02:49 - The CS leadership trap 00:03:19 - Head of CS: A limbo role 00:04:26 - Titles and their implications 00:06:10 - Personal stories: Climbing the ladder 00:07:50 - Challenges in career pathing 00:08:34 - The …
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What does digital CS mean nowadays? Kristi and Stino dispel the myth that digital CS means...just send more emails. ⏱️ Timestamps: 00:00:00 - Intro 00:01:20 - Digital CS and playbook fatigue 00:04:42 - Why self-service feels like a chore 00:07:34 - Diagnosing drop-offs in the funnel 00:10:50 - Asking customers what they want 00:12:00 - Attention sp…
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Episode 277: Ricardo Araujo knows where to find the good feedback. ⏱️ Timestamps: 00:00:00 - Intro 00:01:35 - Thoughts on customer success 00:02:57 - Everyone's job vs. nobody's job 00:04:28 - Reading public reviews 00:06:56 - Expanding customer engagement 00:07:18 - Sales team learning by visiting 00:10:15 - Importance of customer proximity 00:12:…
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Episode 276: Rob, JP, and Dillon discuss effective pulse checks with your customers. ⏱️ Timestamps: 00:00:00 - Intro 00:01:24 - Quick pulse check insights 00:02:39 - Creative feedback techniques 00:03:34 - Building trust with questions 00:05:38 - Timing is everything 00:07:15 - The QBR question dilemma 00:12:04 - Measuring customer happiness 00:13:…
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Episode 275: Chad Horenfeldt knows CSMs are seeing more pressure than ever. ⏱️ Timestamps: 00:00:00 - Intro 00:01:30 - A book in the making 00:02:52 - Under pressure 00:06:08 - Strategic CSMs 00:07:25 - Navigating workplace dynamics 00:10:22 - Defining strategy 00:14:22 - Action speaks louder 00:15:51 - Moving forward 📺 Lifetime Value: Your Destina…
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Can synthetic audiences reshape market research? Find out as Katie Gross, President of Suzy, speaks with Patrick Comer, Group CEO at Cint & Founder at Lucid. They discuss the innovative shifts in the industry, including the rise of AI, the importance of data quality, and the future of synthetic data. Comer shares how companies can stay ahead with A…
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Episode 274: The usually affable Bob London has got a bone to pick. ⏱️ Timestamps: 00:00:00 - Intro 00:02:05 - Airport AMAs and LinkedIn tales 00:03:03 - LinkedIn parody and engagement 00:05:31 - Bob's satirical posts 00:06:42 - Social media madness 00:08:01 - Social personas vs. reality 00:10:24 - Comedy and authenticity 00:12:27 - The power of ch…
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Your organization’s mid-level donors are already fueling your mission by giving as much as 10x more than entry-level supporters. These donors are loyal, passionate, and just one intentional moment away from becoming major givers.  However, these donors often fall through the cracks. With donor acquisition getting harder and more expensive – and ret…
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Episode 273: Monica Stewart wants to know how we get to value sooner. ⏱️ Timestamps: 00:00:00 - Intro 00:01:31 - The big question on customer success 00:01:48 - Vendor mishaps and lessons learned 00:05:27 - Why traditional sprints fail 00:07:04 - Rob's show and tell inspiration 00:08:33 - The power of focused sprints 00:11:03 - Internal dysfunction…
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Episode 272: Laura Kightlinger is on a journey to find the balance. ⏱️ Timestamps: 00:00:00 - Intro 00:02:01 - The focus struggle in CS 00:02:38 - AI's role in modern efficiency 00:03:54 - Time management and side projects 00:06:20 - The exhaustion of context switching 00:07:24 - Meditation and resisting distraction 00:11:18 - Finding balance in a …
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Episode 271: Jeff Moss returns to chat the rapid evolution of AI in the workplace. ⏱️ Timestamps: 00:00:00 - Legal automation and AI's impact 00:00:30 - Meet the standup team 00:01:17 - Jeff's journey in customer success 00:02:17 - The perfect haircut experience 00:03:11 - AI: Savior or just a tool? 00:05:35 - Education's AI curriculum 00:06:14 - G…
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Episode 270: Andrea Wojnicki wants you to double down on your unique strengths. ⏱️ Timestamps: 00:00:00 - Intro 00:02:02 - The power of personal branding 00:03:28 - Foundation of professional growth 00:03:47 - JP's LinkedIn journey 00:05:46 - Two-step branding process 00:07:58 - Communication before clarity 00:09:00 - Aspirations in personal brandi…
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Discover the secrets behind building a disruptive brand with Matt Britton, Founder & CEO of Suzy, on the latest episode of the Insights and Innovators podcast. Hosted by Katie Gross, President of Suzy, this episode delves into Matt's journey from the early days of the internet to the current landscape shaped by AI. Hear practical insights on how to…
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Episode 269: Therese Mucherie is looking to the future. ⏱️ Timestamps: 00:00:00 - Intro 00:02:18 - Evolution of customer success 00:04:41 - Rethinking KPIs in CS 00:06:00 - AI's role in personalizing service 00:07:41 - Commercial vs non-commercial debate 00:09:35 - Everyone's selling, but how? 00:10:41 - Global perspectives on SaaS 00:11:46 - Cultu…
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Episode 268: Noble Todd describes how he made the leap from sales to customer success. ⏱️ Timestamps: 00:00:00 - Intro 00:02:07 - What’s on Noble's mind about CS 00:03:01 - Transitioning from sales to CS 00:04:17 - JP's tips for CS success 00:08:24 - The challenge of landing a CS role 00:09:56 - Rob's unexpected sales journey 00:12:48 - Rob’s value…
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When total and complete automation is within reach, do you let it take over? Kristi and Stino share their thoughts on what makes customer success...customer success. ⏱️ Timestamps: 00:00:00 - Botox and burnout in CS 00:03:24 - Personalization vs. product-led growth 00:04:03 - Losing the human touch in PLG 00:06:07 - Segmentation and scalable white …
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Episode 267: Laura Condy returns to the show to play a little game. ⏱️ Timestamps: 00:00:00 - Intro 00:02:24 - Traits in CS leadership 00:03:30 - Green flags in leaders 00:05:50 - The value of humility 00:06:46 - Realistic goals over lofty dreams 00:09:00 - Astrology and work life 00:11:08 - Rule number six revealed 00:11:41 - The power of taking P…
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Episode 266: In a new era of work, have the boundaries within it changed? ⏱️ Timestamps: 00:00:00 - Intro 00:01:16 - The awkward Reddit post 00:02:10 - Anodyne responses explored 00:03:15 - Romantic intentions revealed 00:04:59 - Navigating workplace boundaries 00:06:54 - Remote work relationships 00:07:33 - Dynamics and drama at the office 00:08:5…
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Episode 265: Ezra Zimbler worked at LinkedIn for over ten years, and now he's his advice on how to harness it. ⏱️ Timestamps: 00:00:00 - Intro 00:02:15 - The good and bad of LinkedIn communities 00:03:17 - The art of self-quoting 00:04:01 - LinkedIn for job seekers 00:07:54 - Authenticity on LinkedIn 00:09:25 - Defining authenticity 00:10:28 - Link…
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Discover powerful insights on navigating a rapidly changing world in the latest episode of the Insights and Innovators podcast. Join host Stan Sthanunathan, CEO of i-Genie.AI, as he interviews Michelle Froah, Global Chief Marketing & Innovation Officer at ETS. In this episode, Michelle discusses the importance of skills development, credentialing, …
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Episode 264: Karin Dgana shares the roadmap for non-managerial customer success. ⏱️ Timestamps: 00:00:00 - Intro 00:01:28 - Motivation behind Intelligent Success 00:02:40 - Building a CS career beyond leadership 00:03:44 - Navigating leadership possibilities 00:06:25 - Path to independence in CS roles 00:08:08 - Staying motivated amid change 00:10:…
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Think about an exceptional experience you’ve had with a commercial brand. Did it seem to know precisely what you needed and when you needed it? Did its team go above and beyond to discover what you like for a more customized experience? Most for-profits do an excellent job of providing a personalized, engaging experience to their customers, who rew…
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Episode 263: Akash Sorathia is trying to crack the code on the new revenue mindset. ⏱️ Timestamps: 00:00:00 - Intro 00:02:20 - Revenue-driven mindset shift 00:02:50 - Misalignment and clear roles 00:04:12 - Building a hungry CS team 00:05:22 - Relationship selling mastery 00:06:07 - Goal-oriented CS approach 00:08:39 - Structuring for CS success 00…
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