Best Itoperations Podcasts (2025)

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404 Script Not Found: Work and Working Out 24:47

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1d ago24:47

24:47

We jump right in by talking...supplements? Kat may be Pablo Escobar, who knows. She makes her own preworkout, and the rules around here.Kat then has a fire alarm, so we had to restart the show halfway through (shoutout to our production team, this ended up flowing really well).We then get into what we meant to talk about: tips for balancing work an…

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Cisco SE Talks: Conversations on AI Featuring Jeetu Patel 20:15

5d ago20:15

20:15

We are LIVE with a powerful kickoff episode featuring Jeetu Patel, Cisco's President and Chief Product Officer.In this kick-off episode, Jeetu reveals the core philosophy reshaping Cisco: “Quality is priority zero.” This is not the Cisco you knew 20 years ago. It’s a company redefining itself as an AI market leader, the incredible impact of Cisco S…

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Shift Happens - Episode 3: Ready, Set, Grow Unlocking Cisco's New Partner Incentive Estimator 25:43

4d ago25:43

25:43

In this episode of Shift Happens, Jeff Edwards welcomes Sharon Price, Director of Strategy & Planning for Cisco’s Global Partner Organization, to unpack the new Cisco Partner Incentive (CPI) Estimator. Sharon shares how the tool helps partners model profitability, plan for growth, and align with the Cisco 360 Partner Program. Whether you're a partn…

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404 Script Not Found: Workplace Productivity 24:58

9d ago24:58

24:58

This week Kat and Ian are diving into one of their favorite topics - Workplace Productivity. We've heard Ian's terrifying email organization (or lack thereof before), but believe it or not, this week he's coming in hot with the productive tips. Tune in this week for WebEx features that even Kat didn't know existed, and a general education on online…

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Ep. 54 - How Documentation Can Make or Break Your Team – with Connor Clark-Lindh 1:02:55

11d ago1:02:55

1:02:55

The best teams don’t chase perfection—they reduce friction. Ever been told you can’t improve a system because “the documentation isn’t up to date”? In this episode, Elias Voelker sits down with Connor Clark-Lindh, VP of Consulting and Operations at OrionW, to unpack what really drives operational excellence—and what gets in the way. Connor shares h…

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Shift Happens - Episode 2: A 360 degree shift 27:11

11d ago27:11

27:11

Jason Gallo, Global VP of Partner GTM at Cisco, joins Jeff Edwards to unpack the latest evolution of the Cisco 360 Partner Program. From key truths about the new estimator tool to aligning partner investments with what’s next — this episode delivers the insights you need to lead with clarity and confidence.Tune in and get ahead of the shift.…

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Shift Happens Episode 1: Unpacking the Cisco 360 Partner Program 30:16

11d ago30:16

30:16

What really goes into the biggest partner program evolution Cisco has launched in 20 years? In this episode of Shift Happens, host Jeff Edwards is joined by two powerhouse leaders — Elisabeth De Dobbeleer, SVP of the Cisco Partner Program, and Rhonda Henley, VP of Americas Partner Sales — to unpack what’s new, what’s working, and what’s still in mo…

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Cisco Tech Stories - ep 24 - Snoop Dogged - NexusOS crisis 48:49

11d ago48:49

48:49

In this episode, Brandon tells us the story of the time a critical issue was discovered the day before the Cisco Live US event started. A race against the clock then starts to find a workaround before the attendees arrive. We discuss DHCP snooping and Cisco Live event network preparation.By Cisco

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Small Business, Big Solutions: A 360 View of Cisco's New Partner Program 25:00

12d ago25:00

25:00

New is always better, right? In this episode, Ian is joined Dave Soscia, Vice President of Cisco Product Management and Business Development at D&H Distributing to talk about his perspective on Cisco’s new partner program and how partners can optimize their profile before the launch date. Dave digs into how distribution can help partners with busin…

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404 Script Not Found: AI Nightmares 16:28

16d ago16:28

16:28

AI…nightmares? Join Kat and Ian for a part two to their original AI episode - slightly spookier. Will AI take over our jobs, our thoughts, the world? Press play to co-conspiracy deep dive…but also hear practical takeaways on how Cisco is securing AI models. Kat confesses to a close relationship with Chatgpt, and Ian vents about the need to upgrade …

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ITOps Lessons From Outages at Google Cloud and OpenAI 17:26

17d ago17:26

17:26

Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not be in your systems or even with a third-party provider you depend on. It could actually trace back to yet another third-party provider they rely on. We saw this phenomenon in action recently when some …

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ITOps Lessons From Outages at Google Cloud and OpenAI 17:25

16d ago17:25

17:25

Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not be in your systems or even with a third-party provider you depend on. It could actually trace back to yet another third-party provider they rely on.We saw this phenomenon in action recently when some C…

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404 Script Not Found: Cisco Live (and In-Person) 10:20

19d ago10:20

10:20

Coming to you live...well at Cisco Live but in person! We dig into the week's biggest news from Cisco Live, from the actual notes Kat took during the sessions, to Ian's adventures.We also tackle the tough topics of what our Uber ratings are, how to pronounce "data," our thoughts on San Diego and what makes a good party at a conference. Something fo…

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404 Script Not Found: Influencer Marketing 20:28

26d ago20:28

20:28

We're talking everything influencer marketing this week, from the influencer(s?) themself. From internal influencers and employee advocacy to finding the right "celebrity" to support your brand, we share what we've learned. Shoutout to the Giggly Squad.Kat shares what goes into making good influencer content based on her own experiences, and we fin…

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Small Business, Big Solutions: Cloud Calling Secrets 21:17

1M ago21:17

21:17

Communication is key, and cloud communications have quickly become a critical component for businesses of all sizes, helping organizations stay agile in an increasingly digital-first world. Yet, many small businesses are still navigating the shift from outdated phone systems to modern, cloud-based solutions that unlock new opportunities for growth.…

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Level Up Your Cloud Monitoring With These Tips 18:33

1M ago18:33

18:33

Cloud monitoring requires holistic, end-to-end visibility across complex, interconnected environments rather than isolated metrics. Here are best practices CloudOps teams should keep in mind.———CHAPTERS00:00 Intro00:47 What CloudOps Should Focus On13:14 Decision-making16:25 AI17:53 Get in Touch———For additional insights, check out the links below:-…

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Level Up Your Cloud Monitoring With These Tips 18:34

1M ago18:34

18:34

Cloud monitoring requires holistic, end-to-end visibility across complex, interconnected environments rather than isolated metrics. Here are best practices CloudOps teams should keep in mind. ——— CHAPTERS 00:00 Intro 00:47 What CloudOps Should Focus On 13:14 Decision-making 16:25 AI 17:53 Get in Touch ——— For additional insights, check out the link…

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404 Script Not Found: Company Red Flags 20:52

1M ago20:52

20:52

We're doing hot pilates, but not today...Today we are talking red flags, from two people lucky enough to work at a company with lots of green ones. We have a laundry list of things that tell you to stay FAR away from that company, and Kat definitely works through some past trauma from her first job...Lots to take in, but we definitely missed a few!…

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Cisco Tech Stories - ep 23 - Dead Air 51:23

1M ago51:23

51:23

In this episode, we host Dimitar Dimitrov a Collaboration expert in Webex Calling who tells us a story about dead air. All calls are working fine except sometimes, people can't hear each other at all. From a classic problem description, they end up troubleshooting the whole network hunting after the lost packets. Dimitar also works with AI and tell…

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404 Script Not Found: Digital Marketing 19:53

1M ago19:53

19:53

We're talking digital marketing, but what does that actually mean? We kick off and dig in on why we think it is too broad of a term. Are social media managers the new real estate agents? Everyone thinks they can be one, but there is a lot that goes into it! Kat gives her hit list of digital marketing best practices (10:50) off the cuff and flexes h…

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Ep. 53 - From 5,000 Alerts to AI-Ready Ops: Inside Acrisure’s Observability Overhaul - with Jordon Peeple 34:52

2M ago34:52

34:52

Jordon Peeple is Head of IT Infrastructure Operations at Acrisure—the fast-growing fintech powerhouse you’ve probably used without even knowing it. In this episode, Jordon shares how his team turned 5,000 ignored alerts into a focused, AI-ready monitoring system. He explains how they cut through the noise, rebuilt escalation chains, and shifting fr…

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Decoding Stealth Outages: Strategies for Digital Resilience 17:04

2M ago17:04

17:04

Just because an outage is subtle, doesn’t mean it’s harmless. Learn how to catch those pesky “stealth outages” that can so easily slip under the radar, and also unpack recent service disruptions at Slack, Microsoft 365, and X.CHAPTERS00:00 Intro00:56 Slack08:16 Microsoft 36511:22 X13:26 Outage Trends: By the Numbers16:26 Get in Touch———For addition…

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Decoding Stealth Outages: Strategies for Digital Resilience 17:05

2M ago17:05

17:05

Just because an outage is subtle, doesn’t mean it’s harmless. Learn how to catch those pesky “stealth outages” that can so easily slip under the radar, and also unpack recent service disruptions at Slack, Microsoft 365, and X. CHAPTERS 00:00 Intro 00:56 Slack 08:16 Microsoft 365 11:22 X 13:26 Outage Trends: By the Numbers 16:26 Get in Touch ——— For…

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404 Script Not Found: LinkedIn Tips 13:17

2M ago13:17

13:17

We're back with an episode we actually did research for! Kat admits she's learning something from Ian? (7:48 if you don't believe it either), and at 9:18, Ian gets nervous deciding 404's niche. On top of the laughs, this week you get Kat and Ian's LinkedIn learnings and best practices - from an emoji in your name to best practices to boost your pos…

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404 Script Not Found: Travel Etiquette 21:15

2M ago21:15

21:15

Kat got hacked...again? Guys we are not security experts if that was not clear. Both Ian and Kat have been on the road, and they have some takes on people's travel habits and what proper etiquette should and should not be in 2025. From who gets the armrest to how you should sit when you are waiting at the gate, we have you covered (we think).If you…

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A Story of Scale: Geoff Huston on the Evolution of Network Architecture 45:50

2M ago45:50

45:50

Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC’s Chief Scientist Geoff Huston.Geoff and The Internet Report team will cover how the Internet has transformed significantly over the past four decades, scaling to meet rapidly growing demand. And they’ll also discuss how the …

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A Story of Scale: Geoff Huston on the Evolution of Network Architecture 45:51

2M ago45:51

45:51

Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC’s Chief Scientist Geoff Huston. Geoff and The Internet Report team will cover how the Internet has transformed significantly over the past four decades, scaling to meet rapidly growing demand. And they’ll also discuss how the…

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404 Script Not Found: That's a Tariff 15:14

2M ago15:14

15:14

We're handing out tariffs, but not the kind you think! This episode is all about things we don't like at work, and thus wish we could tariff. From wearing many hats to meetings after hours, we run the gamut of everything that irks us at work. Follow along at home, and let us know what you would tariff! This episode does NOT contain political views,…

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404 Script Not Found: Wearable Tech 16:57

2M ago16:57

16:57

Kat is an Oura Ring snob, and thinks Apple Watches are "trash," while Ian is #TeamAppleWatch.We then get into voice memos and how many texts the average person we get each day (turns out Ian needs more friends)! We wrap up talking VR goggles and glasses, and how we think it may be a bridge too far, even if the Webex roadmap has a lot of cool stuff …

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Cisco Tech Stories - ep22 - Breaking (CX) Lab 54:32

2M ago54:32

54:32

In this episode, we receive Regis Baudin, Technical Leader for the CXLabs department in Europe. He is responsible for the operations of the biggest lab of the continent (Cisco has bigger labs in the US and Bangalore) and explains to us what are the challenges of hosting a gigantic lab where hundreds or thousands of engineers come to reproduce custo…

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Troubleshooting Tips & Outages at Zoom, Spotify & More 16:41

3M ago16:41

16:41

Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams. Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you. CHAPTERS: 00:00 Intro 00:52 Zoom Outage 04:40 SAP Conc…

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Troubleshooting Tips & Outages at Zoom, Spotify & More 16:40

3M ago16:40

16:40

Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams.Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you.CHAPTERS:00:00 Intro00:52 Zoom Outage04:40 SAP Concur Di…

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404 Script Not Found: Gaslighting LinkedIn 21:11

3M ago21:11

21:11

Kat is back from her wedding, and everyone is circling back with her, which begs the question: do you reply to sales reps who slide into your LinkedIn DMs? What about cold emails?Ian shares a tip to help filter out spam on LinkedIn, and maybe even make your profile more memorable. We then try to figure out how spam filters work before coming up wit…

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404 Script Not Found: eComm 15:50

3M ago15:50

15:50

Full disclosure: Ian sounds like he is underwater (but is just stuffed up). Not all heroes wear capes.We jump in by discussing how AI is changing the eComm game. Then discuss the need for making eComm in the channel more prevalent and easier, utilizing what we see in B2C. We wrap up with Kat's questionable relationship with sales (and tee up a futu…

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Ep. 52 - Keeping the Lights On at Visa: How to Engineer for Reliability at Scale - with Divya Veerapandian 37:24

3M ago37:24

37:24

How do you ensure reliability across hybrid infrastructure when the cloud half isn’t fully in your control? In this episode, host Elias Voelker talks with Divya Veerapandian, Senior Director for Infrastructure Reliability Engineering and Global Head of Infrastructure Network Services at Visa. From network automation and hybrid observability to AI-d…

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Why Even 1% Packet Loss Can Impact User Experiences 23:17

3M ago23:17

23:17

Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%. This might be a mistake. Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experi…

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Why Even 1% Packet Loss Can Impact User Experiences 23:16

3M ago23:16

23:16

Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%.This might be a mistake. Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experie…

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404 Script Not Found: Working in Tech 14:53

3M ago14:53

14:53

We start with a recap of Ian's trip to Japan (spoiler: it was awesome). We then get to discussing Webex backgrounds with some very serious opinions - are you a virtual background person?We wrap up by identifying ways to create balance at work, especially at a company that is heavy on meetings. Also, we definitely don't want to return-to-office, but…

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S6 E4: Talking Creativity, AI, and the future of IT with Fletcher Previn 13:29

3M ago13:29

13:29

AB sits down with Cisco’s CIO, Fletcher Previn, to talk about the role IT plays in driving business success. Fletcher shares his thoughts on the skills needed for the future of IT, how AI can enhance human potential, and why individual creativity can drive even better IT experiences and outcomesBy Cisco

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Matt Gillies | Sharpening your sword 35:20

3M ago35:20

35:20

In today's episode of the Cisco Leadership Podcast, we speak with Matt Gillies, Chief Architect and Cisco Fellow, Global Solutions Engineering. Matt shares his career journey, insights into how he keeps his skills sharp, and how he navigates an ever-evolving technology landscape.By Cisco

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404 Script Not Found: Ins and Outs of 2025 18:26

3M ago18:26

18:26

Ian and Kat jump right in on what is in, and what is out for SMBs in 2025. Ian tries to explain the cloud to you like you're five, and in doing so shares an interesting anecdote about his old employer. We also apologize to our own employer on our social media habits...Lots to get through in a short time. It's a fun one! Learn more about Cisco's sol…

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404 Script Not Found: Cybersecurity 15:41

3M ago15:41

15:41

Kat flexes her security knowledge. Ian digs in on some issues facing SMBs today, and a state of the union for security as it stands. Also...we share how many of our passwords are compromised, and apparently Kat has been breached before. Not good! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html…

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404 Script Not Found: AI? 16:18

3M ago16:18

16:18

AI, brought to you by two people who use too much ChatGPT (but not on our work computers). Ian and Kat dig into if AI is making us dumb, how it can be implemented for businesses and where we think it is going, all while trying to not get too doom and gloom. "AI isn't going to replace people, but people who use AI are going to replace people who don…

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Cisco Tech Stories - ep 21 - It's a Hard NOC Life 1:04:02

3M ago1:04:02

1:04:02

This is a special episode recorded live at Cisco Live EMEA Amsterdam with the NOC team digging into how they deploy a network in a matter of days.By Cisco

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Small Business, Big Solutions: Partner Marketing's Evolution 22:41

4M ago22:41

22:41

SMB is an entirely partner-driven channel, and yet so many manufacturers miss the mark when it comes to scaling through their partners. Marketing has evolved, yet strategies have not. How do we ensure our partners are getting the right content and resources to effectively create awareness and demand?To answer this question, and dig into trends shap…

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Ep. 51 - IT for Human Rights: Scaling Secure Infrastructure for a Global Nonprofit – with Lydia Nicola 45:36

4M ago45:36

45:36

For Lydia Nicola’s IT team, a security breach isn’t just a risk—it could mean life or death for the people they protect. In this episode, Elias Voelker speaks with Lydia Nicola, Head of IT Operations at Amnesty International, about the unique challenges of running IT for a global nonprofit. Lydia shares how her team secures infrastructure in politi…

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Understanding Service Disruptions at X, Workday & Mastercard 16:57

4M ago16:57

16:57

Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identify the root cause of an outage. ——— CHAPTERS 00:00 Intro 00:59 X Outage 07:08 Workday Outage 11:00 Mastercard Service Disruption 14:48 By the Numbers 16:05 Get in Touch ——— For additional insights, check …

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Understanding Service Disruptions at X, Workday & Mastercard 16:56

4M ago16:56

16:56

Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identify the root cause of an outage.———CHAPTERS:00:00 Intro00:59 X Outage07:08 Workday Outage11:00 Mastercard Service Disruption14:48 By the Numbers16:05 Get in Touch———For additional insights, check out The I…

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Cisco Optics Podcast Ep 62. Why some optics are good for AI and some aren’t (4/5) 13:59

4M ago13:59

13:59

I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In E…

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Cisco Optics Podcast Ep 61. Why some optics are good for AI and some aren’t (3/5) 12:03

4M ago12:03

12:03

I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In E…