Best Isv Podcasts (2025)

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May the Force.com Be With You! Warren Walters of Cloud Code Academy 51:01

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2d ago51:01

51:01

➡️ Summary ➡️ In this conversation, Scott Covert interviews Warren Walters, the founder of Cloud Code Academy, discussing his journey in the Salesforce ecosystem, the evolution of his educational content, and the impact of AI on development practices. Warren shares insights on workforce development partnerships, the importance of understanding foun…

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Bridging ISOs and ISVs in Integrated Payments 44:04

11d ago44:04

44:04

Integrated payments are reshaping the industry, but success looks very different depending on whether you’re an ISV or an ISO. This week, James Shepherd sits down with Ashley Willson, a consultant who works with both software companies and ISOs, to share her unique perspective on the challenges and opportunities in integrated payments. With experie…

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Leigh Amaro, Head of North America at Swift | Episode 433 21:58

3h ago21:58

21:58

Swift's colossal impact on global finance remains largely invisible to most people, yet its messaging infrastructure moves the world's entire GDP every 2-3 days. Leigh Amaro, Head of North America for Swift, pulls back the curtain on this financial powerhouse in a fascinating conversation about the present and future of global payments. Founded in …

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Processor-Agnostic Software vs. Processor-Owned Platforms 48:35

1h ago48:35

48:35

Should software be processor-agnostic, or is there an advantage when processors own and operate the technology? In this episode, James Shepherd sits down with longtime industry expert Allen Kopelman to unpack the differences, tradeoffs, and future of payments software. They explore how these models impact agents, ISOs, and merchants—and what’s real…

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Special Series: Powering Payments Together with Conn Byrne, Executive Director, Integrated Payments at Payroc | Episode 432 29:54

4h ago29:54

29:54

In this revealing conversation with Conn Byrne, Executive Director of Integrated Payments at Payroc, we uncover the secret sauce behind their remarkably successful ISV program. Having fallen into payments during a six-week temporary position that turned into a 14-year career, Byrne brings a wealth of experience from his journey with WorldNet (acqui…

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Modern Finance: AP Automation with Steve Buchberger and Heather Dawood from Deluxe | Episode 431 19:56

9h ago19:56

19:56

Our Modern Finance series continues with episode three, featuring Steve Buchberger and Heather Dawood from Deluxe. We explored why more than 80% of businesses are still managing accounts payable manually — and the insights may surprise you. The pair explain how today's finance professionals are caught in a challenging paradox: highly skilled indivi…

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Special Series: Powering Payments Together with Adam Oberman, President of Payroc | Episode 430 30:39

6h ago30:39

30:39

In the first episode of our three-part series with Payroc, Powering Payments Together: How Payroc Helps ISVs Scale Smarter, I sit down with Payroc President Adam Oberman to explore the shifting landscape of integrated payments. Once seen as a simple feature, payments have now become the financial backbone of successful software companies. Adam expl…

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John Caplan, CEO of Payoneer | Episode 429 21:37

6h ago21:37

21:37

What happens when you give ambitious entrepreneurs around the world the financial tools previously reserved for multinational corporations? John Caplan, CEO of Payoneer, reveals the transformative impact of enabling truly global commerce for small businesses on this episode of the Leaders in Payments Podcast. Celebrating its 20th anniversary, Payon…

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White Label Consumer Financing for ISOs & Agents 41:27

4d ago41:27

41:27

Consumer financing has become a critical offering for merchants—and an opportunity for ISOs, agents, and ISVs to differentiate. In this week’s episode, James Shepherd interviews Bob Lovinger from FlexBuy to explore their white label consumer financing solution and recent acquisition of Koalafi’s coaching finance division. Learn how FlexBuy helps me…

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Systematic Development with Zach Rothstein of SalesReady 59:42

10d ago59:42

59:42

➡️ Summary ➡️ In this conversation, Zach Rothstein, co-founder and president of SalesReady, discusses the evolution of his company, which focuses on enhancing the quoting experience within Salesforce. He shares insights on market validation, customer feedback, and the importance of building connections in the Salesforce ecosystem. Zach also delves …

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Jonathan O'Connor, Division President, Third-Party Payments at Synovus | Episode 428 22:52

14d ago22:52

22:52

Jonathan O'Connor brings a unique global perspective to the payments landscape as Division President of Third-Party Payments at Synovus, the oldest bank in Georgia. His journey from Dublin, Ireland to becoming a key player in Atlanta's "Transaction Alley" reveals how traditional banking and cutting-edge fintech can create powerful synergies. At Syn…

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Scaling an ISO to 600+ MIDs Per Month 47:45

21d ago47:45

47:45

What does it really take to build an ISO capable of boarding 600+ new merchant accounts every month? In this week’s episode, James Shepherd sits down with Dustin Magaziner of PayBright to explore the strategies, systems, and mindset behind scaling an ISO to that level. From operational challenges to growth tactics, Dustin shares a behind-the-scenes…

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AI in Payments Series: Featuring Payarc Co-Founder & President, Jared Ronski | Episode 427 16:49

24d ago16:49

16:49

Jared Ronski, Co-founder and President of Payarc, takes us behind the scenes of how modern payment technology is empowering independent sales agents and merchants alike. The conversation reveals Payarc's unique approach to partner relationships, where "growth through alignment" isn't just a catchy phrase but a business philosophy that has kept agen…

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Special Series: Modern Finance with Pat Moye, Executive Director of Product Innovation, Receivables at Deluxe | Episode 426 31:01

14d ago31:01

31:01

Pat Moye, Executive Director of Product Innovation at Deluxe, unveils the surprising reality of accounts receivable departments still trapped in manual processes despite technological advances elsewhere in business. As he aptly points out, AR professionals often describe themselves as "cash detectives," spending valuable time hunting down payment i…

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How to Get Merchants Their Money Faster 49:37

1M ago49:37

49:37

Ever wondered what it takes to move from a retail ISO to a wholesale ISO—or what a Payfac actually is? In this week’s episode, James Shepherd sits down with Kyle Morgan to unpack the mechanics of payments behind the scenes. Learn why faster funding for merchants comes at a cost, how the flow of funds works, and the differences between wholesale ISO…

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Grit & Growth with Chris Federspiel of Blackthorn 49:09

1M ago49:09

49:09

➡️ Summary ➡️ In this conversation, Chris Federspiel, co-founder and CEO of Blackthorn, shares insights into the journey of building an event management platform integrated with Salesforce. He discusses the evolution of their apps, the challenges faced during the COVID-19 pandemic, and the importance of go-to-market strategies. Chris also delves in…

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AI in Payments Series: Featuring Payarc VP of ISV, Zac Schneiderman | Episode 425 25:34

25d ago25:34

25:34

Zac Schneiderman shares a deeply personal journey from political science student to VP of ISV at Payarc, where he's become a driving force behind the company's innovative approach to payment integration for software platforms. What does it take to build successful partnerships in the fast-evolving payments ecosystem? For Schneiderman, it begins wit…

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Taylor Lauber, CEO of Shift4 | Episode 424 23:54

1M ago23:54

23:54

Ever wonder what it takes to transform a basement startup into a global payments powerhouse processing over a quarter trillion dollars annually? In this fascinating conversation, Taylor Lauber, CEO of Shift4, reveals the remarkable journey that's taken the company from a small payment processor to an innovative force reimagining commerce across 75 …

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6 Reasons ISOs and ISVs Don't Work Well Together 1:00:36

1M ago1:00:36

1:00:36

It is no secret that ISOs are looking for integrated payments partnerships, while ISVs want access to payments industry distribution, but so far, these partnerships have not lived up to the hype. In this week's episode, James Shepherd shares the 6 reasons why ISOs and ISVs have not worked well together so far and what both sides can do about it. Th…

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Eyal Lifshitz, CEO of Bluevine | Episode 423 24:13

26d ago24:13

24:13

Stepping into the world of small business banking requires a fresh perspective, and that's exactly what Eyal Lifshitz brought when he founded Bluevine twelve years ago. Having watched his father run a physical therapy practice, Eyal witnessed firsthand the financial challenges small business owners face daily. Today, as Bluevine's CEO, he's transfo…

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Special Series: Modern Finance with Yogs Jayaprakasam, SVP, Chief Technology & Digital Officer at Deluxe | Episode 422 28:07

28d ago28:07

28:07

We’re proud to kick off our four-part Modern Finance series with a conversation with Deluxe's Yogs Jayaprakasam, SVP, Chief Technology & Digital Officer. AI isn't just changing treasury - it's completely reimagining how financial teams operate, transforming them from back-office functions into strategic business advisors. Yogs Jayaprakasam reveals …

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Maximizing Your Time at Industry Events 28:10

2M ago28:10

28:10

Are industry conferences worth your time and money? In this episode, James Shepherd sits down with John Newton, chief organizer of the Western States Acquirers Association (WSAA), to talk about how to decide whether to attend, the value of sponsoring versus being an attendee, and proven strategies to maximize networking opportunities. James also sh…

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Balancing ISV and SI Roles with Sruly Markowitz of Fast Track Digital 1:10:14

1M ago1:10:14

1:10:14

➡️ Summary ➡️ In this conversation, Scott and Sruly Markowitz discuss the journey of Fast Track Digital acting as both an SI and an ISV with its payment solution, Paytram, designed for nonprofits and small businesses. They explore the challenges of integrating payment processing with Salesforce, the importance of customer service in the SaaS indust…

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James Neville, CEO of Yaspa | Episode 421 22:49

1M ago22:49

22:49

What happens when you combine lightning-fast payments with sophisticated identity verification? James Neville, CEO of Yaspa, reveals how his company is transforming financial transactions by connecting these two critical elements. Yaspa stands at the cutting edge of real-time payment processing, offering the fastest account-to-account transfers acr…

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The Bitcoin Conversation: What’s Next for Crypto in Payments? 47:27

2M ago47:27

47:27

As stablecoins gain traction, it’s time to revisit the role of Bitcoin in the payments industry. This week, James Shepherd and Patti Murphy sit down with Jason Keil of Polaris Payments for a timely conversation about where Bitcoin is headed, how new legislation could influence adoption, and what payment professionals should expect over the next 12 …

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Women Leaders inPayments: Alisa Barber, CMO at Paysafe | Episode 420 23:56

2M ago23:56

23:56

From her journey through marketing roles at large payments companies to building out the marketing function at Paysafe, Alisa Barber, CMO reveals the continuous learning and adaptation required to thrive in the rapidly evolving payments landscape. Her leadership philosophy centers on providing clear direction while creating space for team members t…

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Women Leaders in Payments: Monika Liikamaa, Co-Founder & Co-CEO at Enfuce | Episode 419 42:25

2M ago42:25

42:25

“This episode contains explicit language and may not be suitable for all audiences.” The journey from developer to co-CEO of a global payments provider isn't for the faint of heart. Monika Liikamaa knows this firsthand. As the co-founder of Enfuce, she's built a company that processes cards for 24 million cardholders worldwide, pioneering cloud-nat…

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Women Leaders in Payments: Kari Wilhelm, SVP of Data Strategy & Commercialization at Worldpay | Episode 418 30:40

2M ago30:40

30:40

Redefining leadership requires authenticity, cross-functional collaboration, and a willingness to embrace non-linear career paths. Kari Wilhelm, SVP of Data Strategy and Commercialization at Worldpay, embodies these principles as she navigates the complex intersection of payments technology and data innovation. In this fascinating conversation, Kar…

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Women Leaders in Payments: Karen Xu, CFO of North America | Episode 417 32:47

2M ago32:47

32:47

The payments landscape is undergoing dramatic transformation, demanding new approaches to leadership and innovation. Karen Xu, Chief Financial Officer for North America at Ingenico, brings a fresh perspective on navigating this evolution while balancing personal and professional priorities. Growing up in Shanghai's French Concession sparked Karen's…

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Boarding High-Risk Merchants & Navigating Industry Shifts 43:20

2M ago43:20

43:20

High-risk merchant accounts are one of the most challenging areas in payments. In this week’s episode, James Shepherd interviews Jerry Gialanella from Fort Point Payments to break down what it really takes to get high-risk deals approved, the pitfalls to avoid, and how their team gets it done.Afterward, Rich Norton shares actionable sales tips from…

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Build an 8-Figure SaaS on Your Terms with Jordan Fleming of smrtPhone 59:52

2M ago59:52

59:52

➡️ Summary ➡️ In this conversation, Jordan Fleming, founder and chairman of smrtphone, shares insights into his entrepreneurial journey, the evolution of his company, and the importance of customer feedback and partnerships in achieving success. He discusses the challenges of bootstrapping versus fundraising, the significance of traction in SaaS, a…

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Women Leaders in Payments: Aglika Dotcheva, CFO at Riskified | Episode 416 23:43

2M ago23:43

23:43

Aglika Dotcheva's journey from organizing student strikes in post-communist Bulgaria to becoming CFO of Riskified is a masterclass in resilience and adaptive leadership. With just $3,000 in her pocket and dreams of a better future, Agi arrived in New York, eventually studying at Columbia University before finding her path in fintech. What makes Agi…

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Women Leaders in Payments: Outhay Lovan, Chief People Strategy Officer at VizyPay | Episode 415 21:45

2M ago21:45

21:45

What happens when bold career moves and authentic leadership philosophy unite? Just ask Outhay Lovan, Chief People Strategy Officer at VizyPay, who transformed from LinkedIn observer to executive leader by taking an unconventional path that started with "stalking" the company online. In this captivating conversation for Women Leaders in Payments mo…

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Women Leaders in Payments: Debopama Sen, Head of Payments, Citi Services | Episode 414 20:26

2M ago20:26

20:26

From humble beginnings as a mathematics student in India to overseeing Citi's payments operations across 94 countries, Debopama Sen's 29-year journey offers valuable lessons for aspiring leaders. Her perspective on leadership is refreshingly practical: find the signal amidst the noise, articulate a clear strategic vision, and focus on helping your …

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Inside an ISV’s Payments Journey 54:26

2M ago54:26

54:26

What’s it really like for a vertical software company to integrate payments? In this week’s episode, James Shepherd sits down with Derek Henmi, founder of Vino—a platform built specifically for wineries and a partner of Full Stack Payments. They discuss the realities of software development, integrating with Dejavoo, and navigating the world of pay…

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Women Leaders in Payments: Lena Hackelöer, CEO/Founder of Brite Payments | Episode 413 22:04

2M ago22:04

22:04

"The ability to juggle multiple projects and priorities is on a different level with working mothers," observes Lena Hackelöer, CEO and founder of Brite Payments, during our illuminating Women Leaders in Payments episode. Five years after launching her company focused on account-to-account payments in Europe, Lena brings fresh perspectives on leade…

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Women Leaders in Payments: Ahalya Vijay, VP Product Operations at Worldpay | Episode 412 27:30

2M ago27:30

27:30

What happens when your work drains rather than energizes you? For Ahalya Vijay, VP of Product Operations at Worldpay, this realization sparked a pivotal career transformation from consulting to product leadership in payments. In this illuminating conversation for Women Leaders in Payments month, Ahalya shares her global journey from Singapore to th…

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Women Leaders in Payments: Andie Hill, EVP, Agent Sales at Payroc | Episode 411 34:27

2M ago34:27

34:27

Andie Hill's career defies traditional paths. From searching newspaper classifieds to becoming Executive Vice President of Agent Sales at Payroc, her journey illustrates how authenticity and relationship-building create leadership success in the payments industry. "Being relevant and authentic" defines modern leadership for Hill. Throughout our con…

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Understanding Visa VAMP and the Future of Chargebacks 49:02

2M ago49:02

49:02

Chargebacks are evolving—and if you’re selling merchant services, underwriting accounts, or handling compliance, you need to be ahead of the curve. In this episode, James Shepherd interviews Scott Adams, one of the industry’s leading experts on chargeback management and Visa’s new VAMP program. Scott offers a clear breakdown of what VAMP means for …