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Emergency Intercom

iHeartPodcasts

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Emergency Intercom is a comedy podcast by Enya Umanzor and Drew Phillips. There is no emergency, but there is an intense need for attention, so maybe listen up… You don’t want to know what happens if you don’t. (we will be violent)
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.
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In this series Intercom takes you inside the marketing lessons we've learned the hard, expensive and messy way. We include the insights that helped us grow from zero customers to more than 20,000, but we’ve been careful to be honest and have worked hard to avoid the usual truisms. Instead, we’ve focused on actionable advice we think will benefit any early stage startup – from crafting early messaging, to managing a product launch, to keeping product and marketing aligned.
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Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.
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/ideas

Intercom

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/ideas podcast is all about what it really takes to become an AI-first company. Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI. These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the ...
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The Class Intercom podcast aims to help educators learn how to market their school through social media and empower students to engage in sharing their story. Our goal is to help schools provide a social learning environment which allows educators to teach students digital leadership and professional social content management processes.
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Hosted by Karl and a variety of guest cohosts, WATP navigates the murky waters of today’s popular and not-so-popular podcasts. They offer honest reviews that break the 4th wall of broadcasting and sometimes make sensitive podcasters cry a little. Simply put, they’re listening so you don’t have to. Subscribe to Who Are These Podcasts wherever you listen to podcasts.
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Talk Nasty to Me

Nicole Rafiee, Jake Thatcher

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Nicole Rafiee and Jake Thatcher love the sound of their voice so much, they decided to monetize off of it every other Monday. For advertising opportunities: [email protected] https://www.youtube.com/channel/UCw8_yg1camlWnYfX_0tfECw Support this podcast: https://podcasters.spotify.com/pod/show/talknastytome/support
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Honest UX Talks by Wix Studio

Anfisa Bogomolova & Ioana Teleanu

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Honest weekly conversations about UX design career, challenges, portfolios, mental health, and all things UX. Ioana and Anfisa together have 20 years of experience in the UX field and trying to share their main lessons to help anyone transitioning to design overcome the fears. Our weekly conversations are supported by Wix Studio, the web platform built for agencies and enterprises, and an amazing supporter of the design space. https://www.wix.com/studio To request the next topic DM us on IG: ...
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The Beginning of a Hero™ is a series of two-minute audio presentations for use on elementary school intercom systems. These stories work in conjunction with The Beginning of a FAMOUS Hero™ to portray a wide variety of realistic scenarios in everyday student life, whether in the classroom, on the school grounds, in the neighborhood, or at home. Through these stories, students vicariously learn: PERSONAL RESPONSIBILITY • POSITIVE PERSONAL VISION • POSITIVE RELATIONSHIPS Hundreds of elementary ...
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Every Hero Starts as a Child, and Every Child Can CHOOSE To Become a Hero. This series gives short stories about the Beginning of many Famous Heroes, and relatable things that they did even as a child that made them Heroic, things that AND child can do. Even YOU! A Hero is someone who HELPS others in a special way, while a Bully is someone who HURTS others on purpose, even if it is just hurting their feelings, therefore, a Bully is the OPPOSITE of a Hero. This series is played over the inter ...
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The Product Experience

Mind the Product

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The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
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The Hacking UI podcast is hosted by Sagi Shrieber and David Tintner, a designer and developer who are also both entrepreneurs, bloggers, productivity/time-hacking maniacs, and all around tech geeks. The first season of the podcast is titled ‘Scaling a Design Team’, in which they speak with design leaders from top notch companies like Facebook, Apple, Invision, and Intercom, to discuss various team structures, responsibilities, and workflows. After quitting their day jobs to work full time on ...
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Whiteboard.fm

10kdesigners

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An interview series where we talk to designers about how they got started in design, their internship and job experiences. Hosted by Mayank Khandelwal. Subscribe on YouTube for videos + clips!
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Hi Everyone, Welcome to my podcast where I talk about all things motorbikes. From what I ride, Where I go, good roads to travel on, Bike opinions, Good places to buy motorcycle clothing, Motorcycle Cafes and events and anything else I can think of that will be useful for a listener who loves bikes to know. Thanks for listening and please make sure to add the podcast to your lists so you dont miss out on any episodes Much Love Tony Pony xx
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Re:Growth is the podcast for B2B marketers looking to level-up marketing strategies and grow in their careers. Each season dives deep into a specific theme. We’re talking to senior marketers from HubSpot, MOO, Slack, and more about laying the foundation for growth.
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Growth Mindset ON is back with a more nuanced podcast about navigating life's difficulties. Real stories. Raw emotions. Unfiltered conversations about identity, displacement, and the fight for belonging. In each episode, we dive deep into the personal struggles and triumphs of individuals whose stories are often left untold. Buy my book: https://a.co/d/gUitw6V Connect with me on: LinkedIn: https://www.linkedin.com/in/cristina-crucianu-415268b0/ Instagram: https://www.instagram.com/growthmind ...
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Welcome to the Minimum Viable Podcast, hosted by Product Manager, Startup Mentor and Voice Technology Leader, Mike Shoss. On this podcast, you'll find a mix of all different aspects of the tech space to current thoughts on new products or tactics. As well as conversations about finance and Green Energy! Previously ShossX Podcast
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Champions of Marketing is a marketing podcast for marketers and entrepreneurs who strive to drive growth with creativity and technology. Join our host, Chikodi Chima as he chats with experienced marketers, entrepreneurs and growth hackers to decode the receipt for growth.
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Brennan's a first-time founder. Jill's a first-time manager. And they've got a lot of questions. In the SoapBox podcast, People Leading People, they interview the people leaders and founders that inspire them most. Forget sweeping statements on the state of management. This is your go-to business podcast for actionable management tips from visionaries at Wealthsimple, Flight Network and more. Learn how they handle all the people stuff that comes up when you lead and manage at a fast-growing ...
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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Jobs-to-be-Done Radio

The Re-Wired Group

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Bob Moesta and Chris Spiek apply the Jobs-to-be-Done Innovation Framework to current hot topics related to product design, marketing, business strategy, and technology. Tune in for a tactician's view of how the Jobs-to-be-Done Framework is applied to every-day business challenges.
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The Deep End by ODF is a podcast where visionary builders, creators, and experts discuss world-changing ideas. We skip the surface level and go in depth into ideas that matter including the futures of commerce, higher education, art, governance, longevity, and more with some of the most exciting figures in these fields. The Deep End is hosted by Julian Weisser and produced by ODF —where we help more people start the best companies. Visit ideas.beondeck.com for show notes and additional essays.
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Episode Summary Alexander DeMoulin joins the OnBase Podcast to share his candid and inspiring journey from a failed salesperson to a respected RevOps leader. In this episode, he offers a behind-the-scenes look at how trust is built between sales and marketing teams—and why “bad data” is often the first and biggest barrier to collaboration. From his…
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How do you keep your AI agent accurate when the product changes every week? Bobby Stapleton, Senior Director, Human Support, Intercom, chats with Ruth O’Brien, Senior Director, AI Support, Intercom, about how Intercom’s support team maintains 75%+ resolution rates - from the processes behind new product launches to the culture of continuous improve…
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Ioana and Caitlin explore how designers at Intercom are beginning to use the Cursor tool to code directly, discuss the broader adoption of AI technologies, examine their effects on workflows and company culture, and consider how these advancements might shape the future of design and development roles. This episode was recorded in partnership with …
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We start off checking out Sam Hyde’s appearance on Harland Williams’ show. Both guys are deep in schtick but Sam wants to “win.” There is no beating Harland at his own game. Sam trashes the studio and even that doesn’t get Harland to break character. Trucker Andy joins us try to determine what Sam Hyde was trying to accomplish. Tom Myers left a voi…
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We’ve uncovered the Stephanie Miller vault - all of the happy hour episodes featuring Stuttering John. We’re starting with John’s first appearance on the show, before he worked there. John uses the guest stop as an opportunity to interview for a job. Adam Busch found a hilarious NY Post article about Stuttering John’s embarrassing first week on the…
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Featured Links: Follow Brigitte on LinkedIn | DrDoctor | European Commission Public Health 'Artificial Intelligence in Healthcare' feature Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has …
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Episode Summary Chris Savage joins the OnBase Podcast to share actionable insights on leveraging AI for brand building while staying true to authenticity. From his early days as a filmmaker to leading Wistia, Chris provides an engaging look into the evolution of brand strategies, the importance of creativity, and how leaders can guide their teams t…
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Anfisa and Tej discuss the principles of inclusive design, its impact on society, strategies for incorporating it into their workflow, and the significance of the recent EU Accessibility Act. In this episode: • What are some real-world examples of inclusive design in the age of AI? • What are the costs of not designing inclusively? • How can design…
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Ethan Klein recently filed a lawsuit against three streamers for copyright infringement. Normally I’m not a fan of this type of lawsuit but in this case he seems justified, especially when you look at Kaceytron - the world’s dumbest Twitch streamer. Is she playing a character? Can an adult really be this idiotic? Are the incels going to get her? Lu…
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Episode Summary In this episode of OnBase, host Chris Moody sits down with Mark Boothe to explore how AI agents are reshaping the future of marketing. Mark brings candid insights from his tenure at Domo, diving into the transformative potential of agentic workflows, the necessity of AI readiness, and how marketers can navigate both disruption and o…
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Charlize Theron was recently a guest on Call Her Daddy with Alex Cooper. She made big news talking about her sex life but I was much more interested in Charlize pretending that Alex’s traumatic childhood is equal to hers. The fact that Alex went along with that tells me she’s a total narcissist. Adam Busch was checking in on Rob Saul again and he’s…
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In this episode of The Product Experience, Lily Smith and Randy Silver speak with Dee Miller, Director of Product Strategy and Insights for Product Equity at Adobe. Dee shares her personal journey into inclusive design, and discusses how Adobe is moving beyond accessibility compliance to build genuinely usable, inclusive, and emotionally accessible…
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Episode Summary In this episode of OnBase, host Chris Moody talks with Angela (Bruns) Herlihy about crafting and scaling an account-based strategy that aligns teams and delivers results. From her early days in gymnastics to leading marketing ops in a public company, Angela shares a compelling story of grit and growth. She walks through the operatio…
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Anfi and Ioana discuss emerging portfolio trends in the age of AI and how to effectively use AI tools. This episode was recorded in partnership with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Wix Studio.⁠⁠⁠⁠⁠⁠ In this episode: • In the age of AI, what portfolio trends are emerging, and how can designers leverage them today? What do you foresee for the portfolio landscape in 2025?…
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Khloe Kardashian has her own podcast because she’s soooo interesting to listen to. Her first episode was an interview her former brother-in-law Scott Disick, who is not a real person but a character that’s being played by Will Ferrell. She also does an AMA that consists of the dumbest questions and answers possibly possible. Doug from Good Times Gr…
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Bryan Callen finally returned to The Fighter and the Kid and after two weeks away, he was able to bring absolutely nothing to the table. Chin finally found a place to live in Austin and to celebrate, he completely humiliates both Bryan and Brendan Schaub. Adam Busch talks about the “brilliance” of KarmicX as we watch him fake outrage at Kevin Brenn…
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Ioana and Henry discuss working amidst ambiguity and with products that are constantly shape-shifting. This episode was recorded in partnership with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Wix Studio.⁠⁠⁠⁠⁠⁠⁠⁠ In this episode: • Let’s talk about your time at Perplexity. How does it feel to create something that didn’t exist before? How did you make design decisions, and what …
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In this episode of The Product Experience, Lily and Randy speak with Faith Forster about the art of aligning product work with commercial outcomes. From redefining velocity as a function of customer value to implementing impact models that quantify ROI, Faith outlines practical frameworks to help product teams think commercially without compromisin…
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Episode Summary In this episode of OnBase, host Chris Moody talks with Vincent DeCastro about the intersection of AI and ABM, revealing how advanced tools are improving the scalability of one-to-one and one-to-few account-based strategies. From real-world success stories to actionable insights, Vincent dives deep into the challenges of hyper-person…
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This week we’re over at Drew Lane’s house checking out the softest podcast I’ve ever heard. Justin Baldoni is a male feminist who hosts a show about how terrible men are and how amazing everyone else is. Tori Dunlap, the financial feminist, answers the question “tell us the last time you did not feel enough?” Drew Lane and Marc Fellhauer both sit i…
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Episode Summary In this episode of OnBase, host Chris Moody sits down with Bryan Bowles to discuss how marketers can drive sustainable customer growth through tighter alignment with commercial teams, smarter segmentation, and role clarity across go-to-market functions. Bryan shares his unconventional career path and the insights he’s gained by work…
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Intercom power user and automation expert Sam Miller, Customer Support Operations Manager at Dental Intelligence, joins Ruth O’Brien, Senior Director, AI Support at Intercom to share how his team blends AI and human support to deliver a high-quality experience at scale. Follow the people https://www.linkedin.com/in/ruthieob/ https://www.linkedin.co…
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It was a wild week for Steel Toe. He was arrested for both a felony and a misdemeanor charge of revenge porn in late summer last year. After listening to Aaron brag about his plea deal for months, on Wednesday he finally had his day in court. And he couldn’t wait to finally be able to really speak his mind about this whole ordeal. Well, turns out h…
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In this episode of the Content Generation Podcast, we’re joined by Emily Worell, Director of Communications and Marketing, and Brent Doty, Athletic Director, at Wawasee Community School Corporation. As Wawasee-natives-turned-department-leads, Emily and Brent know their community well but, like in many districts, communications and athletics haven’t…
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In this episode of The Product Experience, Lily and Randy sit down with Moshe Mikanovsky—product coach, educator, and host of the Product for Product podcast—to explore what makes an effective product management toolkit. From identifying the real problems in your workflow to choosing and implementing tools that stick, Moshe outlines a pragmatic, us…
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On this special impromptu episode we talk about our experience performing live in Boston this past weekend. I'm joined by Producer Chris, Trucker Andy, Lucy Tightbox, Blind Mike, Tab Birt, Adam Busch, and Jenny Jingles. Hear behind the scenes stories and our favorite parts of the live show. Watch the entire live show here: https://youtu.be/Z8OjfPGq…
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Episode Summary In this episode of OnBase, host Paul Gibson sits down with Bee Patel for a deep dive into what it really means to “own the brand” in 2025. Bee challenges the legacy idea that branding lives solely within marketing and shares how today’s most effective brands are shaped by collaborative ownership across HR, product, comms, and sales.…
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We were live in Boston for an epic show about Trisha Paytus and Lizzo; two women who are more like four women. Trucker Andy and Lucy Tightbox join us to watch these ladies eat Domino’s Pizza unironically. Dick Masterson brings us a Fat Watch with Vinnie Paulino. Harrison Young joins us live on stage after we do a quick review of Topic Time. Blind M…
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Episode Summary On this episode of the OnBase Podcast, Gabe Rogol dives into how AI agents are reshaping go-to-market strategies and reveals what Demandbase 4.0 brings to the table. Gabe outlines the evolution of account-based marketing, the need for open and flexible platforms, and where automation meets human creativity in redefining the modern s…
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Adam Busch and I did an impromptu episode to cover Stuttering John's appearance on Mike Calta earlier this week. We start with some of the clips Opie puts up on his channel and try to figure out why he chooses these moments to promote his show. Stuttering John can't help but talk about the Dabbleverse as he backs down from a potential fight with Ch…
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This is a jam packed episode starting with Stuttering John’s most recent appearance. Stuttering John was performing a standup show on a Tuesday night in Naples. Thankfully for us, he went on Gulf Coast News on ABC7 to promote the gig. The female anchor was nice to him at first but by the end she couldn't wait to make him leave! Adam Busch is on wit…
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In the first episode of /ideas, Chief Product Officer Paul Adams talks with Co-founder and Chief Strategy Officer Des Traynor about how AI is reshaping everything: how we build products, structure teams, and go to market. Follow the people https://www.linkedin.com/in/destraynor/ https://www.linkedin.com/in/pauladams/ LinkedIn: https://www.linkedin.…
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Today we discuss Sabrina Carpenter's new album, Man's Best Friend, Iceland, Addison Rae, large men, vidcon, and bisexuals. xoxo hope u enjoy Join us in donating to PCRF! https://pcrf1.app.neoncrm.com/forms/general?_gl=1*1hma8f6*_gcl_au*MTQ2MjcxODEzMS4xNzQ0MDY3MjYz*_ga*MTQ4Njg4MTY0Ni4xNzQ0MDY3MjYz*_ga_1DBT989QE4*MTc0NDA2NzI2Mi4xLjEuMTc0NDA2NzQyMi4wL…
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Ioana and Anfisa discuss the future of design roles, the impact of AI on collaboration, and how professionals can adapt and thrive in the evolving tech landscape. This episode was recorded in partnership with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Wix Studio.⁠⁠⁠⁠⁠ In this episode: • Predictions for the future of design roles • How AI will shape collaboration with product manag…
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Transformations are hard, and too often, they fail to deliver on their promise. In this episode of The Product Experience, Lily and Randy speak with Jen Swanson, CEO of Tuckpoint Advisory Group, to unpack why transformation initiatives falter and what it truly takes to succeed. Key Takeaways — Transformation requires intentionality: Real transforma…
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Episode Summary In this episode of OnBase, host Chris Moody sits down with Jessica Rhodes to talk about branding, likeability, and how podcasting can transform your sales conversations. Jessica reflects on how she turned a favor for her dad into a thriving business and why bringing your whole personality to the table is key to building buyer trust.…
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Opie is back with his friends at Gebhards for his most embarrassing stream yet. Ron the Waiter is such a try-hard. He stinks. Why is Opie and Matt putting up with this guy? He’s ruining both of their businesses. Hughezy and Lucy Tightbox both join us to discuss Ron on the street wearing a whoopee cushion costume. We get an update on Scorch’s Dive B…
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Episode Summary In this episode of OnBase, host Chris Moody reunites with longtime friend and podcast co-creator Amber Naslund for a reflective and forward-thinking conversation. Amber brings a wealth of experience across the marketing-sales spectrum and shares how her background in marketing has become her superpower in sales. They explore how bet…
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Dave Portnoy went off on Kirk Minihane last week with his hot take that in the current climate you shouldn’t be allowed to make jokes about Jewish people. This has backfired as Crack Amico drops another banger teaching Dave the importance of free speech. Then Blind Mike gets a bunch of shrapnel for some reason. Adam Busch and Producer Chris are on …
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Ioana had a live Maven session where she shared insights on how AI is transforming design, the role of AI designers, and strategies to stay relevant in this evolving industry. This episode was recorded in partnership with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Wix Studio.⁠⁠⁠⁠⁠⁠⁠ In this episode: Slides from the episode • How has AI transformed the design industry? • What doe…
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What does it mean to build world-class products in the age of AI? In this episode, Randy Silver talks to Ezinne and Oji Udezue, co-authors of Building Rocketships, a playbook for building high-growth companies in today’s fast-evolving tech landscape. Together, they unpack what product looks like now, how AI changes collaboration, and why ambition, …
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Episode Summary On this episode of the OnBase Podcast, Sam McKenna shares her unconventional and highly effective sales strategies. From her trademark 'Show Me You Know Me' philosophy to redefining what it means to put manners first, Sam highlights the importance of doing the unexpected in sales to stand out. She details her inspiring career path, …
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