Emergency Intercom is a comedy podcast by Enya Umanzor and Drew Phillips. There is no emergency, but there is an intense need for attention, so maybe listen up… You don’t want to know what happens if you don’t. (we will be violent)
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Intercom Podcasts
The Content Generation podcast is focused on inviting, influencing and inspiring a generation of content creators.
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.
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In this series Intercom takes you inside the marketing lessons we've learned the hard, expensive and messy way. We include the insights that helped us grow from zero customers to more than 20,000, but we’ve been careful to be honest and have worked hard to avoid the usual truisms. Instead, we’ve focused on actionable advice we think will benefit any early stage startup – from crafting early messaging, to managing a product launch, to keeping product and marketing aligned.
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Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.
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Stripe cofounder John Collison interviews founders, builders, and leaders over a pint.
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/ideas podcast is all about what it really takes to become an AI-first company. Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI. These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the ...
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Weekly interviews with world-class engineering leaders about writing great software and working well with humans.
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Welcome to the Inter-Comics Podcast! Join Jack, Dan and Mat as they discuss life, the universe and everything about comics.
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The Class Intercom podcast aims to help educators learn how to market their school through social media and empower students to engage in sharing their story. Our goal is to help schools provide a social learning environment which allows educators to teach students digital leadership and professional social content management processes.
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Tanhony takes his friend Darnell through the SCP Wiki for the first time, checking out the stories and characters to be found there.
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(nézd)!videa Bad Boys — Mindörökké rosszfiúk Teljes Film HD ( Magrayul ) online.4k
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Nezd HD >+> https://bit.ly/3ahMOjm © Szerintetek: 16+ | 113" | Premier (HU): 2020.01.16. | InterCom
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We created Enginears as a place to share Engineering stories and to aid knowledge sharing and discovery into how companies build their products. Hosted by Ausha. See ausha.co/privacy-policy for more information.
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Hg sits at the centre of a universe of tech and software knowledge and expertise. We are constantly surprised by the ideas generated by these satellite minds and we want to share some of it with you. Join us for conversation with the experts, leaders and founders in our orbit.
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Screaming in the Cloud with Corey Quinn features conversations with domain experts in the world of Cloud Computing. Topics discussed include AWS, GCP, Azure, Oracle Cloud, and the "why" behind how businesses are coming to think about the Cloud.
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Device management is complex. Security threats are constant. Apple ecosystems are evolving fast. Who's managing these challenges? What does it actually take? And most importantly, how do you stay ahead? Welcome to Jamf After Dark, where IT leaders, security professionals and Apple experts tackle the real issues facing organisations today. Join our hosts as they uncover what works, what doesn't, and how to build technology strategies that actually stick. Hear honest conversations about managi ...
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Investment Opportunities: Opto Sessions brings you exclusive interviews with the world’s top investors, fund managers and CEOs, uncovering their secrets to success. Tune in to learn how to invest in the next big idea and gain actionable insights from the industry's sharpest minds.
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The Beginning of a Hero™ is a series of two-minute audio presentations for use on elementary school intercom systems. These stories work in conjunction with The Beginning of a FAMOUS Hero™ to portray a wide variety of realistic scenarios in everyday student life, whether in the classroom, on the school grounds, in the neighborhood, or at home. Through these stories, students vicariously learn: PERSONAL RESPONSIBILITY • POSITIVE PERSONAL VISION • POSITIVE RELATIONSHIPS Hundreds of elementary ...
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Every Hero Starts as a Child, and Every Child Can CHOOSE To Become a Hero. This series gives short stories about the Beginning of many Famous Heroes, and relatable things that they did even as a child that made them Heroic, things that AND child can do. Even YOU! A Hero is someone who HELPS others in a special way, while a Bully is someone who HURTS others on purpose, even if it is just hurting their feelings, therefore, a Bully is the OPPOSITE of a Hero. This series is played over the inter ...
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Thank You for Vibe Pricing is a new monthly podcast series from Chargebee about the one thing we can’t stop thinking about: AI monetization. It’s a nod to the early — part-chaotic, part-inspired — phase of pricing and packaging AI products that’s defined the last couple of years. This is where we document what it takes to scale beyond that — to move past pricing on vibes and into durable growth, from teams that have done it astonishingly ahead of the curve. We explore the systems, principles ...
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Hi Everyone, Welcome to my podcast where I talk about all things motorbikes. From what I ride, Where I go, good roads to travel on, Bike opinions, Good places to buy motorcycle clothing, Motorcycle Cafes and events and anything else I can think of that will be useful for a listener who loves bikes to know. Thanks for listening and please make sure to add the podcast to your lists so you dont miss out on any episodes Much Love Tony Pony xx
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The official podcast of Riverview Gardens School District in St. Louis, Mo. where there's a new view on the horizon and learning is required! Riverview Gardens School District serves students, parents and community members in Riverview, Bellefontaine Neighbors, Moline Acres, Castle Point, Glasgow Village, Dellwood, Ferguson, Jennings and Unincorporated North St. Louis County. RGSD values meeting the academic, social and emotional needs of all students by offering a wide range of learning opp ...
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An interview series where we talk to designers about how they got started in design, their internship and job experiences. Hosted by Mayank Khandelwal. Subscribe on YouTube for videos + clips!
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The Hacking UI podcast is hosted by Sagi Shrieber and David Tintner, a designer and developer who are also both entrepreneurs, bloggers, productivity/time-hacking maniacs, and all around tech geeks. The first season of the podcast is titled ‘Scaling a Design Team’, in which they speak with design leaders from top notch companies like Facebook, Apple, Invision, and Intercom, to discuss various team structures, responsibilities, and workflows. After quitting their day jobs to work full time on ...
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Bringing you closer to the people powering the world's top tech companies ✨
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Nicole Rafiee and Jake Thatcher love the sound of their voice so much, they decided to monetize off of it every other Monday. For advertising opportunities: [email protected] https://www.youtube.com/channel/UCw8_yg1camlWnYfX_0tfECw Support this podcast: https://podcasters.spotify.com/pod/show/talknastytome/support
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Podcast by Each&Other
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Re:Growth is the podcast for B2B marketers looking to level-up marketing strategies and grow in their careers. Each season dives deep into a specific theme. We’re talking to senior marketers from HubSpot, MOO, Slack, and more about laying the foundation for growth.
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Welcome to the Minimum Viable Podcast, hosted by Product Manager, Startup Mentor and Voice Technology Leader, Mike Shoss. On this podcast, you'll find a mix of all different aspects of the tech space to current thoughts on new products or tactics. As well as conversations about finance and Green Energy! Previously ShossX Podcast
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Champions of Marketing is a marketing podcast for marketers and entrepreneurs who strive to drive growth with creativity and technology. Join our host, Chikodi Chima as he chats with experienced marketers, entrepreneurs and growth hackers to decode the receipt for growth.
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Brennan's a first-time founder. Jill's a first-time manager. And they've got a lot of questions. In the SoapBox podcast, People Leading People, they interview the people leaders and founders that inspire them most. Forget sweeping statements on the state of management. This is your go-to business podcast for actionable management tips from visionaries at Wealthsimple, Flight Network and more. Learn how they handle all the people stuff that comes up when you lead and manage at a fast-growing ...
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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Growth Mindset ON is back with a more nuanced podcast about navigating life's difficulties. Real stories. Raw emotions. Unfiltered conversations about identity, displacement, and the fight for belonging. In each episode, we dive deep into the personal struggles and triumphs of individuals whose stories are often left untold. Buy my book: https://a.co/d/gUitw6V Connect with me on: LinkedIn: https://www.linkedin.com/in/cristina-crucianu-415268b0/ Instagram: https://www.instagram.com/growthmind ...
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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Bob Moesta and Chris Spiek apply the Jobs-to-be-Done Innovation Framework to current hot topics related to product design, marketing, business strategy, and technology. Tune in for a tactician's view of how the Jobs-to-be-Done Framework is applied to every-day business challenges.
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The Deep End by ODF is a podcast where visionary builders, creators, and experts discuss world-changing ideas. We skip the surface level and go in depth into ideas that matter including the futures of commerce, higher education, art, governance, longevity, and more with some of the most exciting figures in these fields. The Deep End is hosted by Julian Weisser and produced by ODF —where we help more people start the best companies. Visit ideas.beondeck.com for show notes and additional essays.
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Incubating Fin and building a world-class AI product/team w/ Intercom | Enginears Podcast
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An opportunity to sit down with Darragh to discuss the ideas and strategy behind building out Fin. - 10 year Intercom engineering leadership veteran sits down to discuss building out Fin – The #1 AI Agent for customer service. - Learning how to apply knowledge and industry to AI. - The challenges of building an AI native product from the ground up.…
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Intercom's pricing lead on Fin's radical AI monetization model, PMs as GMs, more | Aisling O'Reilly
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In this inaugural episode of Thank You for Vibe Pricing, Chargebee’s new series on scaling AI monetization, we are joined by Aisling O’Reilly, Head of Pricing at Intercom. Aisling talks about: Intercom’s complete pricing overhaul and why they risked multi-millions in ARR in the short run to chalk out a path of durable, customer-first growth, how th…
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Enya thinks people need to stop admitting to crimes on Tiktok, and Drew was horribly embarrassed twice this week See omnystudio.com/listener for privacy information.By iHeartPodcasts
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Voice AI that customers love: How Fin Voice is transforming Credit Repair Cloud's CX
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Voice support has long been the toughest channel to scale. Bobby Stapleton, Senior Director of Customer Support at Intercom, sits down with Rizwan Sherif, Director of Customer Experience at Credit Repair Cloud, to discuss how Fin Voice has transformed their phone support through instant, 24/7 responses. They also discuss building trust when handlin…
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How Intercom Is Automating Up to 94% of Customer Support
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Intercom co-founder and CSO Des Traynor joins OPTO Sessions to unpack the company’s AI-first shift and Fin, the 27-part AI customer service agent that delivers better, faster answers up to 94% of the time. ----- The content in this podcast is for informational purposes only. Opto Markets LLC does not recommend any specific securities or investment …
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Ep. 59 - Just Trying to Find Myself with Stephanie Terry
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Stephanie Terry, RGSD's Chief Financial Officer, joins the Ramily Matters Podcast. Terry shares her experience as a military veteran who worked in the Pentagon, her experiences in finance and her journey to find herself after raising her children. The Riverview Gardens School District Board of Education is committed to maintaining a workplace and e…
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Fevered determination: Building Zalos from zero to enterprise in 5 weeks. Hg's Jonathan Wulkan speaks to founder, William Fairbairn
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In this illuminating conversation from the frontier of AI-native startups, William Fairbairn, founder of Zalos.ai and part of Y Combinator's class of 2025, reveals what it takes to build at Silicon Valley velocity. Just five weeks after launch, Zalos is already deployed with major enterprise customers, automating finance workflows through computer-…
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Julia DeWahl of Antares on building nuclear reactors for the US military
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Julia DeWahl is the cofounder of Antares, a company developing nuclear micro-reactors for the US military and critical infrastructure. She sits down with John to discuss the vision for the "Starlink of electricity", and why AI hyperscalers are driving a nuclear renaissance. They cover the bipartisan shift in nuclear regulation (and why the NRC’s ol…
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This is Thank You for Vibe Pricing — a new Chargebee series chronicling field notes from teams at the frontier of AI monetization. Tune in for sharp, in-the-thick-of-it operator breakdowns of what it really takes to price, package, and scale AI products in the real world.
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How to Build Product Development Teams 🛠️ — with Rob Zuber
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Today's guest is Rob Zuber, CTO of CircleCI!With Rob, we talked about software delivery, the impact of AI, and how to build great product engineering teams. And next, we discuss trade-offs between standardization versus flexibility in software organizations, and lessons learned from our respective past mistakes.(00:00) Preview(01:22) Introduction(0…
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Building an Agentic Way to Code w/ Warp | Enginears Podcast
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Trusted by over 750k developers at some of the top engineerings companies globally like Netflix, NVIDIA, DoorDash + more, Warp are taking the AI development world by storm. Developers using Warp save on average an hour a day from unlocking the power of the terminal, steering agents with fine-grained control, and accomplishing more of their workflow…
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AI in Lending: Real Innovation vs Hype
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Leah Price, VP of the Tinman AI platform at Better.com, joins OPTO Sessions to unpack the company’s pivot to a full-stack GenAI mortgage OS and Betsy, the chat- and voice-based assistant embedded across the experience - delivering up to 75% faster cycle times, 45% lower fulfilment costs, and 10× volume, plus a first look at a pre-release avatar adv…
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Satya Nadella describes how lessons from Microsoft’s history apply to today’s boom
1:18:51
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Satya Nadella, CEO of Microsoft, sits down with John to discuss the diffusion of AI inside the enterprise. He explains why “all your data at your fingertips” is the evergreen pitch, why this AI CapEx cycle is different from the .com bubble, and his vision for "agentic commerce". They also cover Microsoft's product bundling strategy and how he "wand…
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https://www.patreon.com/emergencyintercom join the Patreon for bonus episodes, q&a/topic submissions, livestreams, pay for ky's lobotomy Violet joins us to pray for Ky and teach us that technology and nature can coexist Follow Violet @viioletelizabeth See omnystudio.com/listener for privacy information.…
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Jamf After Dark JNUC 2025 Recap: Platform SSO, AI Features & macOS Security Updates
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Katie English & Chris Schasse discuss JNUC 2025 highlights: Platform SSO, Blueprints updates, AI security features, and macOS Tahoe improvements. What You'll Learn: Platform API updates enabling third-party integrations with Jamf Blueprints and compliance features Platform SSO implementation replacing traditional Jamf Connect workflows Automated so…
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From Code to Cash: How André Arko Builds Better Tools and Gets Paid for Open Source
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André Arko, CEO of Spinel Cooperative and longtime Bundler maintainer, joins Corey Quinn to introduce RV, a new Ruby tool that installs Ruby in one second instead of 10-40 minutes by using precompiled binaries. Inspired by Python's UV, RV aims to simplify Ruby dependency management without the complexity of older tools like RVM and rbenv. They talk…
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Ep. 58 - The Arts, as a Whole, Help Us Develop the Whole Child with Dr. Joell Ramsdell
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Dr. Joell Ramsdell, Assistant Superintendent of Curriculum & Instruction at Riverview Gardens School District, joins the Ramily Matters Podcast this week. Dr. Ramsdell joined RGSD after serving as a vocal music teacher and interim superintendent in Kansas City for many years. The Riverview Gardens School District Board of Education is committed to …
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Why Schools Need Stronger Neighborhood Connections with Robbie Turner of Nextdoor
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In the season six premiere of the Content Generation Podcast, we're joined by Robbie Turner, Senior City Strategist at Nextdoor, who's been with the platform since its early days as a startup. Robbie shares how her background in tech and public sector innovation led her to Nextdoor and how that experience helped shape the ways public agencies, and …
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Dave Ricks, CEO of Eli Lilly, on GLP-1s and the business of pharma
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Dave Ricks, the CEO of Eli Lilly, the world's most valuable pharmaceutical company, sits down with John and Patrick to discuss the complex business of drug development. Dave explains the true origin story of GLP-1s (from Gila monster saliva), why their potential goes far beyond weight loss to addiction and inflammation, and how "self-pay" has becom…
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Enya might be the last pure woman and Drew won’t shut up about his new phone See omnystudio.com/listener for privacy information.By iHeartPodcasts
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From Knowledge to Wisdom 🧠 — with Hywel Carver
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Today's guest is Hywel Carver! Hywel is co-founder and CEO of Skiller Whale, which provides live team coaching for software engineering teams. With Hywel, we got deep into what makes traditional developer training awful, what engineers truly learn and what they should learn. Then we explored how to measure the impact of learning and how AI may poss…
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Building trust in AI, one conversation at a time
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It's been proven that showing customers what AI can do is the key to earning their trust. In this episode, Ruth O’Brien, Senior Director of AI Support at Intercom, talks with Matt Leggett, CX AI & Digital Director at The Access Group, about how support teams can help customers overcome hesitation around AI. They explore the pivotal role simulation,…
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Stablecoin special: Zach Abrams (Bridge) and Henri Stern (Privy)
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Zach Abrams, the CEO and cofounder of Bridge, the leading stablecoin orchestration platform, and Henri Stern, CEO and cofounder of Privy, the leading crypto wallet infrastructure, sit down with John to discuss the future of stablecoins, issuing, and what it will take for crypto to become ubiquitous. Both companies recently joined Stripe, and are un…
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saturday sunday See omnystudio.com/listener for privacy information.By iHeartPodcasts
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Live from Pioneer: How a unified Customer Agent will transform the entire customer lifecycle
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What if every customer interaction – from sales to success – could be handled seamlessly by one Customer Agent? In this episode, Franka Martinovic, Director of Customer Support at Intercom, sits down with Rati Zvirawa, Director of Product Management at Intercom, to discuss the bold vision behind this reality we're moving towards with Fin. They disc…
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Cyber Resilience Beyond Prevention with Anneka Gupta
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When attackers are smart enough to hit your backups, recovery becomes your best defense. Rubrik’s Chief Product Officer, Anneka Gupta, joins host Corey Quinn to break down what true cyber resilience looks like in today’s multi-cloud world. From AI-driven recovery to surviving ransomware with your data (and reputation) intact, this episode covers wh…
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Trust, Velocity, and Building the Answer Engine: Dmitry Shevelenko of Perplexity speaks to Farouk Hussein
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In this fascinating conversation, Perplexity's Chief Business Officer Dmitry Shevelenko reveals how a company barely three years old is mounting the first credible challenge to Google's search dominance in two decades. Shevelenko shares the counterintuitive distribution strategy that led Perplexity to partner with mobile carriers and device manufac…
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Casey Handmer of Terraform Industries on solar maximalism, hard tech, and reclaiming the Salton Sea
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Description Casey Handmer is the founder of Terraform Industries, who is developing a machine that makes synthetic natural gas from sunlight and air. He joins the podcast to explain his solar maximalist worldview, why he believes solar costs will drop another 10x, and the core physics that doomed Hyperloop from the start. They also discuss the less…
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Biking Season 2025 Comes To And End - Discount Time For New Gear
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Hi All, Hope you are all keeping well. The season is coming to an end for fair weather riders like myself but the good news is, All the bike shops have end of season sales so its a good time to get some new stuff and at a bargain price. Ive got some new bits and in this episode ill tell you about them and where from Enjoy xx…
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The AI Transformation at Intercom 🤖 — with Darragh Curran
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Today's guest is Darragh Curran! Darragh is the CTO of Intercom, which is one of the world's leading customer service products with more than 600 million users. With Darragh, we talked about how AI poses at the same time an existential risk and an incredible opportunity for Intercom, and how this led them to the decision of creating a completely se…
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Live from Pioneer: AI is a long overdue promotion for customer service
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AI is giving customer service a long-overdue promotion. But what does that really mean? In this episode, Leanne Harte, Senior Manager of Customer Support at Intercom, sits down with Guneet Singh, VP of Customer Experience and Care at AppFolio, to discuss how AI is transforming support from a cost center into a growth engine. They unpack how to reth…
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Convergence and Transformation in the Post-AI World – Pioneer 2025
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Des Traynor, Co-Founder and Chief Strategy Officer at Intercom, explores how AI is transforming not just products and interfaces, but entire companies. He shares his vision for how AI will act as a powerful, convergent force – collapsing boundaries between tools, teams, and functions – and what that means for the future of work and customer experie…
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Pioneer 2025 Product Keynote: Fin 3 and Customer Agent
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Catch up on all the big announcements from the Product Keynote at Pioneer, our in-person summit hosted in New York City on October 9. Eoghan McCabe, Founder and CEO, and Paul Adams, Chief Product Officer, share the latest in Intercom’s AI innovation – including the launch of Fin 3 and our vision for the future of Fin as a Customer Agent. Watch this…
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Sending your friend 1000 memes is the new facebook poke, and drew got his blood test results back See omnystudio.com/listener for privacy information.By iHeartPodcasts
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Securing Digital Trust for the AI-Native Internet w/ Outtake | Enginears
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If you're keen to share your story, please reach out to us! Outtake's cybersecurity agents secure digital identities at internet-scale.The agentic platform is always-on, constantly securing modern attack surfaces with advanced search, real-time threat classification, and autonomous response. - Outtake tackles the hardest problems of online identity…
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Dan Sundheim of D1 Capital on the art of public market investing
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Seasoned public and private investor Dan Sundheim sits down with John to discuss the harrowing GameStop short squeeze, waking up at 3am for the European market open, and the emotional asymmetry of managing billions of dollars. They cover why he thinks successful private companies should avoid the public markets, the real genius of Elon Musk's busin…
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QS Stock: Revolutionising Battery Tech with Solid State
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QuantumScape CFO Kevin Hettrich joins OPTO Sessions to unpack solid-state EV batteries, why this tech could enable faster charging, more range and improved safety for electric vehicles, and what Volkswagen’s partnership means for QS stock. ----- The content in this podcast is for informational purposes only. Opto Markets LLC does not recommend any …
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Ep. 57: Future Leaders Unplugged with Glasgow Student Council
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Eight student council members from Glasgow Elementary School sit down to share what drives them both in and out of the classroom. From their roles and initiatives on the council to their favorite subjects and dreams for the future, these student leaders open up about what matters most to them. Hear why they believe reading is essential, what they'r…
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Live from Pioneer: AI is handling complexity we never thought it could
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We used to believe only humans could solve messy, high-stakes customer problems. But what happens when AI Agents prove they can do this too? In this episode, Declan Ivory, VP of Support at Intercom, and Natalie Hurst, Senior Director of Customer Success at Nuuly, unpack how, with AI handling ever more complex customer interactions, the world of cus…
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Cloud Repatriation: Because Conspiracy Theories Are Cheaper with Deana Solis
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Deana Solis, 2022 FinOps Foundation Evangelist of the Year, joins Corey Quinn to discuss her winding career path from electrical engineering to healthcare IT to FinOps. She shares why certifications are "largely performative," warns that AI can turn your AWS bill into "a telephone number," and explains why NAT Gateway costs hit everyone from hobbyi…
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UPST Stock: Upstart's Co-Founder on 92% Loan Automation
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Upstart co-founder and CTO Paul Gu joins OPTO Sessions to explain how AI underwriting powers 92% fully automated loans and lifts conversion to approximately 24% as the AI lending marketplace returns to profitability with triple digit revenue growth. He unpacks fraud controls, the Upstart Macro Index, and expansion into HELOC and auto. ----- The con…
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Drew got hate crimed on an island and Enya reminisces about 4th grade See omnystudio.com/listener for privacy information.By iHeartPodcasts
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1
Fin Conversations Ep4: Fin Procedures in practice
11:15
11:15
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Ruth O’Brien, Senior Director of AI Support at Intercom, and Declan Ivory, VP of Customer Support at Intercom, dive into Fin Procedures – a powerful new way for Fin AI Agent to handle complex, multi-step queries. Hear how Intercom’s own support team is using Procedures in practice, and the impact customers are seeing so far – from higher resolution…
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How to build a $16B car company with RJ Scaringe, founder of Rivian
1:08:48
1:08:48
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RJ Scaringe, founder and CEO of Rivian, sits down for a cheeky pint with John Collison to discuss what it takes to build a car company from scratch, developing the first electric pickup truck, the shift to a software-defined zonal architecture, Rivian's AI-driven approach to autonomy, and the strategy behind their recent $5.8 billion deal with Volk…
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Building Psychologically Safe Teams 🛡️ — with Meg Adams
49:07
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Today's guest is Meg Adams!Meg is Senior Director of Engineering for the New York Times. With Meg, we talked about her fantastic journey in tech, from management in sales and retail, to learning software development from scratch, to management again, but this time in technology. And then we especially talked about Neuro Leadership, what it is, how …
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Inside Pioneer 2025: Exploring what's next for customer experience
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16:54
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Intercom's Senior Director of AI Support, Ruth O’Brien, and VP of Customer Support, Declan Ivory, recap Pioneer, our summit for AI customer service leaders. They cover the announcement of Fin 3, the best-performing AI Agent capable of handling the most complex queries, our vision for a Customer Agent future, ideas on AI as a convergent force, and m…
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Box CEO Aaron Levie: AI Agents Will Reshape Work
25:49
25:49
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Box CEO and co-founder Aaron Levie returns to OPTO Sessions to reveal how AI agents are turning 90% of unstructured corporate data into instant answers, powering automation across roles. He maps where enterprise AI is headed, the real obstacles to adoption, and Box’s strategy for scaling AI workflows that deliver measurable business value. If you e…
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New York farting week See omnystudio.com/listener for privacy information.By iHeartPodcasts
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Ep. 56 - We Were Not Allowed to Touch the Intercom with Jackie Nichols
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By Riverview Gardens School District
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