Genex Services is sharing valuable insights through our podcast series: Inside Workers’ Comp. Hear what workers’ comp experts are saying about the challenges the industry faces and new approaches for meeting these objectives.
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Inside Workers Comp Podcasts
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A bi-weekly interview series highlighting the technology that is shaping the future of insurance and exploring how industry leaders are leveraging technology to grow their businesses.
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Join host Teena every week as she takes you into the world of FraudcraftTM, the billion-dollar underground economy created inside the industry of commercial insurance, most notably, California workers’ compensation, by the tradecraft of fraud syndicatesTM, their predatory tactics against people who they hook, buy & sell like human cash crops in capping schemes. Each week you’ll get in-depth discussions and interviews with other subject matter experts, thought leaders and angel disruptors, bu ...
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Welcome to Counsel and Commentary, the ultimate podcast for entrepreneurial lawyers ready to take their practices to new heights. Each week, we dive deep into the business strategies, growth frameworks, and real-world lessons you didn’t learn in law school but absolutely need to build a thriving, sustainable firm. Whether you're a solo practitioner or running a small team, you'll discover actionable insights on leadership, marketing, client acquisition, systems building, and financial manage ...
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EP12 Fraud Syndicates prey on unsophisticated workers
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3:53Organized crimes run rampant in CA Work Comp and they target a specific style of worker to rope into their fraud network. Please be a supporter to our podcast and join our community. Contact me and become a guest on this show to help others. Support the showBy Teena
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EP21 CA Work Comp Attorney Exposes Organized Crimes
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1:02Fraud syndicates run rampant in CA Workers' Comp. Subject Matter Experts on this podcast expose what they see to help others avoid these schemes. Be a guest on our podcast if you've caught up in these schemes. Please share and contribute to our podcast so that we may support the Joshua Tree No Kill Animal Shelter and Stray Cat Alliance. Support the…
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EP10 Discussing the Need for Non-Adversial Relationships in CA Work Comp
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0:35Fraud runs rampant in CA Work Comp because some on the applicant and defense sides are more focused on combat than conversation. Support the showBy Teena
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EP11 Fraud Syndicates prey on applicant attorneys in Work Comp
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2:31Organized crime runs rampant in CA Work Comp and fraud networks prey on applicant attorneys to pull them into their scheme. Fraudsters need attorneys to back the filing of fraudulent workers comp claims in order to kick off the kickbacks. Support the showBy Teena
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EP20 How Female Attorneys Handle Conflict in CA Work Comp System
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2:36Female attorneys face combative situations during the scope of their work. Find out how you can deal with these situations. Be a guest on our podcast if you've caught up in these schemes. Please share and contribute to our podcast so that we may support the Joshua Tree No Kill Animal Shelter and Stray Cat Alliance. Support the show…
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EP19 Work Comp Attorney Exposes Unlicensed Doctors Gaming the System
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1:29Organized criminal networks in CA Work Comp use unlicensed medical doctors to take advantage of injured workers. Be a guest on our podcast if you've caught up in these schemes. Please share and contribute to our podcast so that we may support the Joshua Tree No Kill Animal Shelter and Stray Cat Alliance. Support the show…
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EP18 Attorney Warns that Fraud is on the Rise in California Workers Comp
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0:27California Work Comp Attorney sounds the alarm that fraud is rising rapidly in CA Work Comp, making us all victims as consumers. Work Comp premiums are on the rise and are wrapped into the cost of production, making us all pay into the fraud networks. Be a guest on our podcast if you've caught up in these schemes. Please share and contribute to our…
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EP16 CA Work Comp Attorney talks about Interpreter Fraud
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1:52Organized criminals create all types of billing opportunities in the CA Work Comp System. Interpreter fraud schemes are on the rise and are usually one of the highest billers on a work comp claim. Be a guest on our podcast if you've caught up in these schemes. Please share and contribute to our podcast so that we may support the Joshua Tree No Kill…
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EP15 Exposing how Fraud Syndicates prey on Attorneys in CA Work Comp
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0:26Organized criminals target applicant attorneys in CA Work Comp because they need an attorney to drive the fraud claims through the system to unlock the kickback opportunities. Be a guest on our podcast if you've caught up in these schemes. Please share and contribute to our podcast so that we may support the Joshua Tree No Kill Animal Shelter and S…
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EP14 Work Comp Attorney exposes SIBTF and work comp fraud
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4:43Organized criminals target CA Work Comp because the filing of a claim kicks off other benefits for the fraudsters. Please support our podcast so that we can send money to the Joshua Tree No Kill Animal Shelter and Stray Cat Alliance. Support the showBy Teena
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EP16 Injured Workers in Jeopardy of Fraud Syndicate Schemes
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1:43Organized criminals target injured workers and place them into the position of having to lie to support their schemes. Be a guest on our podcast if you've caught up in these schemes. Please share and contribute to our podcast so that we may support the Joshua Tree No Kill Animal Shelter and Stray Cat Alliance. Support the show…
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EP13 Work Comp Attorney Exposes Chiropractor Scheme
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0:39Organized crimes run rampant in CA Work Comp and the injured worker loses out to chiropractors financially reaping off of their injury claims. If you've been a victim of a fraud scheme, join us as a guest to expose fraudster doctors and attorneys. Please support our podcast so that we can send money to Joshua Tree No Kill Animal Shelter and Stray C…
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EP8 Intro to Fraud Syndicates in CA Work Comp
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0:32Organized crime is rampant in CA Work Comp. Subject Matter Experts on this podcast expose their operations. Support the showBy Teena
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Organized crimes run rampant in CA work comp, but they're vulnerable. Support the showBy Teena
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California Workers Comp is the Root of all other fraud schemes
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0:38Fraud syndicates target the California Workers Comp System because the filing of a workers comp claim is the predicate source to unlock other types of benefits like an SIBTF claim. And, fraud syndicates use work comp claims as leverage for their other non-work comp lines of business.By Teena
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CA Workers Comp is a gold mine hunt by fraud syndicates
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0:55CA Workers' Comp is a predicate to applying for other types of benefits & is used by fraudster law firms to fund their non-workers' comp cases. The worker is used as a pawn in this scheme. CA businesses and every consumer pays the ultimate price in funding the fraud networks.By Teena
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Introduction to the Fraudcraft Podcast, that will take you inside the billion dollar underground economy created by fraud syndicates in the commercial workers' compensation world in California, USA by subject matter experts and all connected in some way to these fraud networks, from those they preyed upon and future targets. This is an encapsulated…
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This episode introduces FraudTech, the future of fraud detection in commercial insurance envisioned by Teena, the host of FraudCraft the Podcast that takes you inside the billion dollar underground economy created by fraud syndicates. FraudTech is the dynamic equation of AI + Data + SME (subject matter expert cells) that guides the AI content engin…
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EP:2 Intro to Capping & Kickbacks in Commercial Insurance
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59:07This is an introduction to the world of capping & kickbacks, the revenue driver for fraud syndicates, as it exists in the billion dollar underground economy in commercial insurance. This episode serves as an information tool for listeners prior to listening to upcoming episodes by subject matter experts talking about capping & kickback schemes by f…
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EP4 Intro to the Future of Workplace Fraud Security
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4:08California businesses are getting ravaged by fraudsters. Cappers operating in fraud syndicates wake up every morning thinking of ways to steal your employees & your profits. This episode is an introduction to help businesses avoid being fertile ground for fraudsters & reshape their workplace fraud security with a more innovative approach to reach t…
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EP5 San Diego Workers Comp Attorney John A. Don
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55:45Subject Matter Expert San Diego Workers' Comp Attorney John A. Don talks about fraud syndicates, fraud schemes in California Workers' Comp, how businesses can avoid fraudsters, and how employees can spot fraud syndicate predatory tactics to sign you up for false claims.By Teena
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InsurTech 2025: A Year in Review & Predictions for 2026
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48:47As 2025 wraps up, James Benham & Rob Galbraith reunite in a special episode of the InsurTech Geek Podcast to reflect on a transformative year in the insurance technology space. With AI moving from theory to production, cloud-native systems becoming the new standard, and user adoption still presenting real challenge…
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Inside First-Party Property Insurance: Winning Against Denials And Delays
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37:29Think your insurer is your ally after a fire, flood, or storm? Attorney Jim Kenny explains why first-party property claims are won with precision; policy language, documentation, and the right expert...not optimism. We take you inside the real process: how carriers anchor low using massive line-item estimates, why vacancy and occupancy rules are si…
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How Insurance is Transforming the Hospitality Industry with Andrew Bate from VelarisRe
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41:45Hosts James Benham & Rob Galbraith are joined by Andrew Bate from VelarisRe. Andrew shares his perspective on how insurance is evolving to better protect the modern hospitality industry. From emerging technologies to shifting guest expectations, Andrew offers insights on building trust, managing risk, and …
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Driving Innovation at the Nation’s Largest Lawyers’ Malpractice Insurer ALPS with David Bell form ALPS
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40:59Host James Benham is joined by David Bell from ALPS. David shares his expertise in driving innovation at the nation’s largest lawyers’ malpractice insurer. Discover how insurers in legal malpractice and P&C are rethinking risk, driving innovation, and shaping the next decade of change. This Episode is sponsored by Terra, the Next …
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Inside Sex Crimes Defense: Psychology, Credibility, and the Weight of Proof
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32:15When evidence is mostly memory and timing, how do you find the truth? We sit down with defense attorney Ryan Fremont, who blends courtroom craft with formal training in psychology to navigate some of the toughest cases in the legal system: sex crimes where the stakes are life-altering and the proof often lives in words, not lab results. Ryan walks …
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Forklifts, Forms, and “You’ve Got 90 Days” Workers Comp Without the Snooze
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51:05By Jonathan Tuttle with Samuel Maples
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Inside the CIO Lens on Data, AI, and Industry Change with Steve Kappel from Safety National
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45:51Host James Benham is joined by Steve Kappel from Safety National. Steve takes us inside the CIO’s lens on data, AI, and industry change. Discover why innovation from within matters, how global strategy conversations shape technology leadership, and why educating the industry on AI and data has never been more important. James Benham: https://www.…
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Leading with Purpose in Insurance: Culture, Tech, and the Future of Work with Matt Crum from Frank Winston Crum Insurance
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28:46Hosts James Benham & Rob Galbraith are joined by Matt Crum from Frank Winston Crum Insurance. Matt shares his expertise leading with purpose in insurance. Discover how leaders can tackle industry challenges, strengthen workplace culture, leverage technology like AI, and prepare for the future of work. This…
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Your Rights After an Accident: What Insurance Companies Don't Want You to Know
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40:28Ever wondered what truly separates a $30,000 settlement from a $1.3 million payout? In this eye-opening conversation with personal injury and workers' compensation attorney David Lupoff, we pull back the curtain on how insurance companies systematically minimize injury claims—and how the right legal strategy can transform your case. David shares th…
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Demystifying Patent Law: Essential Knowledge for Entrepreneurs and Inventors
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35:03Patents represent one of the most powerful yet misunderstood business assets available to entrepreneurs. In this eye-opening conversation with patent attorney Emmanuel Coffey, we uncover the essential knowledge every business owner needs about intellectual property protection. Coffey, who transitioned from a 19-year engineering career to patent law…
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Advancing Workers’ Comp Through AI Partnerships & Predictive Intelligence with Stan Smith
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44:30Hosts James Benham & Rob Galbraith are joined by Stan Smith from Gradient AI. Stan shares his expertise in advancing workers’ comp through AI partnerships and predictive intelligence. Discover how Gradient’s partnership with Terra gives adjusters earlier insight into high-risk claims, reduces costs, and im…
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Navigating Divorce, Custody, and Modern Family Law Challenges
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43:02Stephen Steele brings nearly five decades of family law experience to this revealing conversation about what really happens in divorce and custody cases. Drawing from his 47-year career, Steele offers a rare glimpse into the evolution of family law and shares critical insights that could save clients thousands in legal fees and heartache. The conve…
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When Trucks Turn Left: Exposing the Hidden Dangers in Personal Injury Cases
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42:14Have you ever wondered what really happens behind the scenes of high-stakes personal injury litigation? Attorney Robert Doig pulls back the curtain on the complex world of trucking accidents, construction injuries, and wrongful death cases in this revealing conversation. Drawing from his unique background as a former prosecutor, Doig explains how c…
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Three generations of legal wisdom converge as father-daughter team Roger and Anna Henson share eye-opening insights about estate planning that could save your family from unnecessary heartache and conflict. The Hensons cut through common misconceptions about wills versus trusts, revealing that contrary to popular belief, trusts aren't always the su…
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From Courtroom to Compensation: The Reality of Catastrophic Injury Cases
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53:20What happens when life changes in an instant? When a routine drive becomes a lifelong disability? When a family vacation ends in unimaginable tragedy? Behind the headlines of catastrophic accidents lies a complex legal world few understand until they're thrust into it. Steve Labriola, founder of Fellows Labriola and seasoned litigation specialist, …
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Connecting Policy, People, and Progress in the Insurance Industry with Dean Fadel from Ohio Insurance Institute
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36:26Hosts James Benham & Rob Galbraith are joined by Dean Fadel from Ohio Insurance Institute. Dean shares his expertise in connecting policy, people, and progress in the insurance industry. Discover why he believes insurance is in everything, everywhere, all the time, and how that perspective should influence…
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Legal Excellence in Alternative Investments
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59:38Navigating the maze of private securities and alternative investments requires more than just legal knowledge—it demands practical wisdom born from experience. In this enlightening conversation with Roland Wiederaenders and Sarah Florer of Grable Martin PLLC, we uncover the hidden complexities of raising capital in today's global marketplace. Did y…
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The Intuition Behind Generative AI with Frank Schmid from Gen Re
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33:38Hosts James Benham & Rob Galbraith are joined by Frank A. Schmid from Gen Re. Frank shares his expertise on the intuition behind generative AI. Discover how this emerging technology continues to reshape insurance decision-making, why narrative still matters, and what insurers can do to prepare for an AI-dr…
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How Analytics Is Rewriting Underwriting with Denise Olson from K2 Insurance Services, LLC
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29:36Hosts James Benham & Rob Galbraith are joined by Denise Olson from K2 Insurance Services, LLC. Denise shares her expertise on how analytics is rewriting underwriting. Discover how data is transforming risk evaluation, streamlining claims forecasting, and shaping the future role of the underwriter across di…
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How Tech is Powering the Modern Agent in Licensing, Launching, and Leveling Up - Brett Fulmer from Newport Beach Insurance Center LLC
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40:26Hosts James Benham & Rob Galbraith are joined by Brett Fulmer from Newport Beach Insurance Center LLC and Skyway Underwriters. Brett shares his expertise on how tech is powering the modern agent in licensing, launching and leveling up. Discover how digital tools are helping accelerate early …
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Navigating Employment Law's Legal Landmines With Gary Martoccio
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28:51Gary Martoccio, founder of Martoccio Law Group, shares his journey from college baseball player during the 2008 financial crisis to becoming a successful employment law attorney licensed in nine states. He discusses the specific requirements for valid employment law claims, automation in legal practice, and key considerations for starting and scali…
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From Help Desk to the Executives Desk with Chris Griffith from American Coastal & Skyway Underwriters
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42:22Hosts James Benham & Rob Galbraith are joined by Chris Griffith from American Coastal and Skyway Underwriters. Chris shares his expertise on going from the help desk to the executives desk. Discover how strong execution, smart frameworks, and leadership drive innovation without compromising …
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Straight From InsurTech NY: Rethinking Enrollment from the Strategy Seat with Jason Gross from TruStage
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39:27Host James Benham is joined by Jason Gross from TruStage. Jason shares his expertise on rethinking enrollment from the strategy seat. Discover how emerging technologies are reducing friction in the enrollment process, and how those improvements connect to larger goals like access, equity, and long-term customer value. T…
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Why Identifying the Right Pain Points is Key to AI Success with Preetha Sekharan from Unum
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38:38Hosts James Benham & Rob Galbraith are joined by Preetha Sekharan from Unum. Preetha shares her expertise on why identifying the right pain points is key to AI success. Discover how to pinpoint the most impactful AI use cases, gain buy-in from stakeholders, and navigate the challenges of imp…
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The Intrapreneur’s Playbook: Disrupting Insurance from Within with Bobbie Collies from Coterie Insurance
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43:15Hosts James Benham & Rob Galbraith are joined by Bobbie Collies from Coterie Insurance. Bobbie shares her expertise on intrapreneurship and disrupting insurance from within. Discover how to turn innovation into real change, leverage technology and data, and drive meaningful impact in the fut…
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The Unethical Practices Threatening Insurance Claims with Matthew Monson from The Monson Law Firm, LLC
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32:02Hosts James Benham &Rob Galbraith are joined by Matthew Monson from The Monson Law Firm, LLC. Matthew shares his expertise and insights on the unethical practices threatening insurance claims. Discover the emerging legal trends, regulatory challenges, and technological advancements shaping t…
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Telemedicine, Technology, and the Future of Care with Dr. Daniel Carlin from JobSiteCare
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42:37Hosts James Benham & Rob Galbraith are joined by Dr. Daniel Carlin from JobSiteCare. Dr. Carlin shares his expertise and insights on telemedicine, technology, and the future of care. Discover how his innovative concierge telemedicine model is transforming workers’ compensation, improving inj…
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The Research Shaping the Future of Workers’ Compensation with Ramona Tanabe from Workers Compensation Research Institute (WCRI)
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32:43Hosts James Benham & Rob Galbraith are joined by Ramona Tanabe from Workers Compensation Research Institute (WCRI). Ramona shares his expertise and insights from the nation’s largest workers’ comp research database. Discover how WCRI’s innovative research is shaping the future of workers’ co…
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Building the Next Generation of Auto Insurance with Rohan Malhotra from Roadzen
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34:57Hosts James Benham & Rob Galbraith are joined by Rohan Malhotra from Roadzen. Rohan shares his expertise and insights on building the next generation of auto insurance with AI. Learn how Roadzen is leveraging advanced AI to make auto insurance fairer, safer, and more accessible for all drive…
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