A bi-weekly interview series highlighting the technology that is shaping the future of insurance and exploring how industry leaders are leveraging technology to grow their businesses.
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Inside InsurTech Podcasts
The No. 1 InsurTech Podcast in Africa, for Africa, by Africans. Join us as we share thoughts, ideas about how technology and innovation can change the insurance industry on the African continent specifically in Nigeria. We would be having interviews & discussions with top industry C-Suites, innovators, InsurTech Founders, Investors from around the world. #IBSPodcast #InsurTechinAfrica
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Providing you with insights directly from the founders, investors and influencers driving InsurTech
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Diary of an Insurtech is your inside look at the world of insurance technology, brought to you by the team at Rival where innovation meets industry expertise. Hosted by Ellen Quinn, Stephanie Plangger, and Ashley Clouthier, we dive into the innovations and challenges shaping insurtech today. Smart conversations, real insights, and maybe a few laughs along the way!
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Insurtech Insider is a fortnightly show from 11:FS, hosted by 11:FS' Client Director and Insurance Lead, John Bean and co-hosted by Google's Nigel Walsh. Each show they pair are joined by a range of very special guests and experts in the insurtech space to talk about breaking news and hot industry topics. Whether you are an insurance beginner or an industry expert, the team will bring you right up to date on all things insurtech.
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Unreserved is the must-listen podcast from the insurance industry’s leading media and publishing group, featuring hard-hitting, wide-ranging conversations with industry leaders and top thinkers from retail, wholesale, reinsurance, InsurTech, and advisory businesses.
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The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet. With each guest interview, you’ll get to hear and understand the recurring patterns and traits that make Insurance Business Leaders successful. Covering non-negotiables, leadership tips and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader. This p ...
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The TechSurge: Deep Tech VC Podcast explores the frontiers of emerging tech, venture capital, and business trends, with conversations tailored for entrepreneurs, technologists, and investment professionals. Presented by Celesta Capital, and hosted by Founding Partners Nic Brathwaite, Michael Marks, and Sriram Viswanathan. Send feedback and show ideas to [email protected]. Each discussion delves into the intersection of technology advancement, market dynamics, and the founder journey, offe ...
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Innovation with Impact: Inside Britam Connect Inclusive Insurance Revolution
48:42
48:42
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48:42In this special edition of the IBS Podcast for Financial Inclusion Week 2025, we sit down with Liza Maru-Chelimo, Actuary and Head of Innovation at Britam Connect, to explore how innovation is reshaping insurance in Africa. From her journey as an actuary to leading groundbreaking solutions, Liza shares how Britam Connect is pioneering inclusive ins…
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Inside the CIO Lens on Data, AI, and Industry Change with Steve Kappel from Safety National
45:51
45:51
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45:51Host James Benham is joined by Steve Kappel from Safety National. Steve takes us inside the CIO’s lens on data, AI, and industry change. Discover why innovation from within matters, how global strategy conversations shape technology leadership, and why educating the industry on AI and data has never been more important. James Benham: https://www.…
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Driving Innovation at the Nation’s Largest Lawyers’ Malpractice Insurer ALPS with David Bell form ALPS
40:59
40:59
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40:59Host James Benham is joined by David Bell from ALPS. David shares his expertise in driving innovation at the nation’s largest lawyers’ malpractice insurer. Discover how insurers in legal malpractice and P&C are rethinking risk, driving innovation, and shaping the next decade of change. This Episode is sponsored by Terra, the Next …
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Exploring Open Banking & Insurance | IBS Insurance Innovation Roundtable Panel
31:42
31:42
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31:42This bonus episode of the InsurTech Business Series Podcast takes you inside a special session from the IBS Insurance Innovation Roundtable. As Nigeria rolls out Open Banking (August 2025) and NAICOM introduces its InsurTech guideline (August 2025), the conversation around regulation, data, and customer-centric innovation has never been more import…
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Redefining Insurtech in Africa: East African Context | 2022 IBS Conference
27:16
27:16
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27:16This was a Keynote Speech by Bente Krogmann CEO of mTek Services, an InsurTech in Kenya driving insurance technology Platform as a Service. This speech was given as part of the 2022 InsurTech Business Series Conference #IBSConference held on the 10th of December, 2025. Hello Damola & Folumy here! Send us a quick text, comment or feedback. We would …
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S6 EP02: Wildfire Telematics with Elyse Myrans, CEO & Co-Founder of Tenax ai
24:32
24:32
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24:32On the Insurance Coffee House podcast, host Nick Hoadley welcomes Elyse Myrans, CEO & Co-Founder of Tenax ai, a climate-tech startup using computer vision and AI to protect homes and their insurability, from extreme weather. Speaking from Los Angeles, Elyse shares how Tenax ai delivers property-level risk assessments for wildfire, flood and wind in…
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Leading with Purpose in Insurance: Culture, Tech, and the Future of Work with Matt Crum from Frank Winston Crum Insurance
28:46
28:46
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28:46Hosts James Benham & Rob Galbraith are joined by Matt Crum from Frank Winston Crum Insurance. Matt shares his expertise leading with purpose in insurance. Discover how leaders can tackle industry challenges, strengthen workplace culture, leverage technology like AI, and prepare for the future of work. This…
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Advancing Workers’ Comp Through AI Partnerships & Predictive Intelligence with Stan Smith
44:30
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44:30Hosts James Benham & Rob Galbraith are joined by Stan Smith from Gradient AI. Stan shares his expertise in advancing workers’ comp through AI partnerships and predictive intelligence. Discover how Gradient’s partnership with Terra gives adjusters earlier insight into high-risk claims, reduces costs, and im…
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S6 EP01: Leading Bermuda’s Long-Term & Reinsurance Sector - Suzanne Williams-Charles, CEO, BILTIR
31:09
31:09
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31:09On the Insurance Coffee House podcast, host Nick Hoadley welcomes Suzanne Williams-Charles, CEO of the Bermuda International Long-Term Insurers and Reinsurers (BILTIR), the industry body representing Bermuda’s globally significant life and annuity sector. Speaking from Hamilton, Bermuda, Suzanne shares her journey to leading an association that cha…
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Season 1 Finale: Risks, Rewards, and Realities of Open vs. Closed AI
26:16
26:16
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26:16In TechSurge’s Season 1 Finale episode, we explore an important debate: should AI development be open source or closed? AI technology leader and UN Senior Fellow Senthil Kumar joins Michael Marks for a deep dive into one of the most consequential debates in artificial intelligence, exploring the fundamental tensions between democratizing AI access …
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S4 EP78: The Man Behind LO$$ Ratio - Curtis Goldsborough, President at NIIS & Creator of “LO$$ RATIO”
38:05
38:05
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38:05On the Insurance Coffee House podcast, host Nick Hoadley welcomes Curtis Goldsborough, President of National Insurance Inspection Services and the creative mind behind the popular LinkedIn persona LO$$ RATIO. Curtis shares his unconventional journey into insurance, from agency owner in rural Michigan to leading a nationwide inspection company and b…
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Connecting Policy, People, and Progress in the Insurance Industry with Dean Fadel from Ohio Insurance Institute
36:26
36:26
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36:26Hosts James Benham & Rob Galbraith are joined by Dean Fadel from Ohio Insurance Institute. Dean shares his expertise in connecting policy, people, and progress in the insurance industry. Discover why he believes insurance is in everything, everywhere, all the time, and how that perspective should influence…
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S4 EP77: Taking Your Agency Independent - Dan Lewis, Head of Network, Brightway Insurance
25:03
25:03
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25:03On the Insurance Coffee House podcast, host Nick Hoadley welcomes Dan Lewis, Head of Network at Brightway Insurance, one of the fastest-growing personal lines agency networks in the U.S. Dan shares his two-decade journey across financial services and exclusive agency leadership at Farmers Insurance, where he led strategic distribution across multip…
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Betting Early on Zoom, Canva, and Crypto: Inside the Playbook of Visionary Solo VC Bill Tai
1:02:22
1:02:22
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1:02:22Legendary technologist and investor Bill Tai joins our latest episode for a wide-ranging conversation spanning decades of Silicon Valley innovation. Bill shares his remarkable journey from being employee #1 at TSMC to becoming one of the first seed investors in Zoom and Canva, and his early embrace of Bitcoin when it was priced at just 7 cents. The…
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S4 EP76: Opening Doors for Insurance Talent - Paige Maisonet, CPO, Newfront Insurance
29:17
29:17
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29:17On this episode of The Insurance Coffee House, host Nick Hoadley welcomes Paige Maissonet, Chief People Officer at Newfront Insurance, to discuss her journey from HR generalist to CPO and how she’s helped shape one of the most forward-thinking cultures in insurance today. Paige shares her experience leading people strategy through massive growth, s…
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The Intuition Behind Generative AI with Frank Schmid from Gen Re
33:38
33:38
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33:38Hosts James Benham & Rob Galbraith are joined by Frank A. Schmid from Gen Re. Frank shares his expertise on the intuition behind generative AI. Discover how this emerging technology continues to reshape insurance decision-making, why narrative still matters, and what insurers can do to prepare for an AI-dr…
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EP5 · Intelligent Simplicity with John Higginson, Tech Advisor at Rival Insurance Technology
25:14
25:14
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25:14In this episode of Diary of an Insurtech, we sit down with John Higginson, tech leader and strategic advisor at Rival. John shares how his early love of science fiction led to a career in software, how he thinks about AI’s real-world impact, and why simplicity and focus are key to making innovation work in insurance. From product strategy to the fu…
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S4 EP75: Building Technology and Talent to Serve Brokers - Adrian Copland, COO, Ledgebrook
32:11
32:11
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32:11On the Insurance Coffee House podcast, host Nick Hoadley welcomes Adrian Copland, Chief Operating Officer of Ledgebrook, a rapidly scaling, tech-enabled specialty MGA in the U.S. ENS market. Adrian shares his journey from consulting and operational leadership at Catlin and AXA XL to co-founding Ledgebrook alongside Gage Caligaris, an actuary with b…
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Insurance Innovation RoundTable Communique
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15:11
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15:11The IBS Insurance Innovation Roundtable has become a convening ground for leaders across Nigeria’s insurance ecosystem—insurers, InsurTechs, regulators, brokers, investors, and enablers—to engage in open, constructive dialogue on the future of insurance. The Roundtable emerged from the need to bridge the persistent disconnect between traditional in…
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Blueprint for an AI Future: OpenAI Chief Economist on How AI Will Shape the Global Economy
52:18
52:18
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52:18Will AI displace more jobs than it creates? How can the U.S. win the AI race? How can AI benefits be evenly distributed across businesses and society? We explore these questions and more as Sriram Viswanathan sits down with Ronnie Chatterji, Chief Economist at OpenAI, for an in-depth exploration of AI's economic impact and policy implications. Ronn…
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How Analytics Is Rewriting Underwriting with Denise Olson from K2 Insurance Services, LLC
29:36
29:36
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29:36Hosts James Benham & Rob Galbraith are joined by Denise Olson from K2 Insurance Services, LLC. Denise shares her expertise on how analytics is rewriting underwriting. Discover how data is transforming risk evaluation, streamlining claims forecasting, and shaping the future role of the underwriter across di…
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S4 EP74: Redesigning Insurance from the Ground Up - Joe Emison, Co-Founder and CTO, Branch Insurance
31:24
31:24
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31:24On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Joe Emison, the Co-Founder and CTO of Branch Insurance. Joe shares his unconventional journey from aspiring lawyer to serial tech entrepreneur, building six companies across industries before co-founding Branch, a full-stack carrier using cloud-native infrastructure to simplify per…
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Inside Nokia’s Strategy: CSTO Nishant Batra on Telecom’s Future, Brand Reinvention, and Betting on Bell Labs
47:31
47:31
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47:31In this episode of TechSurge, host Sriram Viswanathan sits down with Nishant Batra, Chief Strategy and Technology Officer at Nokia, for a deep dive into the evolving landscape of telecom and wireless technology. Nishant shares insights into the seismic shifts transforming network infrastructure—from core networks to edge computing—and discusses how…
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S4 EP73: Transforming Specialty Insurance with Scalable Tech - Michael Fiedel, Co-Founder and CEO, PolicyFly
31:47
31:47
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31:47On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Michael Fiedel, the Co-Founder and CEO of PolicyFly. Michael shares his unique journey from advertising sales and digital product studios to leading one of the most innovative insuretech companies in the specialty insurance space. He explains how a project with a niche MGA in music…
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In this episode of IBS Podcast, we sit down with Festus William Amoyaw, Co-Founder of FigTech, a rising InsurTech startup out of Ghana that’s taking a bold approach by focusing on life insurance—a space often overlooked. FigTech isn’t following the crowd. Instead of targeting the more popular health or motor segments, they’ve built a platform aimed…
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How Tech is Powering the Modern Agent in Licensing, Launching, and Leveling Up - Brett Fulmer from Newport Beach Insurance Center LLC
40:26
40:26
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40:26Hosts James Benham & Rob Galbraith are joined by Brett Fulmer from Newport Beach Insurance Center LLC and Skyway Underwriters. Brett shares his expertise on how tech is powering the modern agent in licensing, launching and leveling up. Discover how digital tools are helping accelerate early …
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EP4 · Value Over Hype with Caroline Schweppe, Principal at Carosch Inc.
26:13
26:13
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26:13In this episode of Diary of an Insurtech, we’re joined by Caroline Schweppe, Principal at Carosch Inc., to talk about what makes innovation meaningful in the Canadian insurance ecosystem. Caroline shares her journey from filing clerk to broker to strategic advisor, how her family legacy in insurance shaped her perspective, and what she looks for in…
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Leading Through Chaos: John Chambers on Tariffs, Cyber Threats, & the AI Supercycle
39:37
39:37
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39:37Competition, growth, tariffs, hacks, AI – what does it take to be an effective leader today? John Chambers, former CEO and Executive Chairman of Cisco and founder of JC2 Ventures, joins TechSurge host Sriram Viswanathan to share valuable wisdom on leading and growing businesses through times of significant change. As a leader who has transitioned f…
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From Help Desk to the Executives Desk with Chris Griffith from American Coastal & Skyway Underwriters
42:22
42:22
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42:22Hosts James Benham & Rob Galbraith are joined by Chris Griffith from American Coastal and Skyway Underwriters. Chris shares his expertise on going from the help desk to the executives desk. Discover how strong execution, smart frameworks, and leadership drive innovation without compromising …
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EP3 · Product Mindset with Stephanie Plangger, VP of Product at Rival Insurance Technology
29:54
29:54
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29:54In this episode of Diary of an Insurtech, we flip the mic and sit down with one of our own—Stephanie Plangger, VP of Product at Rival. Stephanie shares her journey into the insurance world, how her background in design shapes her approach to product leadership, and what she sees on the horizon for insurtech in Canada. From user experience to strate…
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China, Funding Cuts, & Campus Controversy: Is U.S. Tech Leadership Falling Behind?
42:07
42:07
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42:07MIT President Emeritus Dr. Rafael Reif joins host Michael Marks for a discussion about the state of U.S. competitiveness in technology, university research funding, current immigration policy, and more. Reif explains why universities remain the innovation engines of economies, educating top talent and generating the foundational research that power…
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Straight From InsurTech NY: Rethinking Enrollment from the Strategy Seat with Jason Gross from TruStage
39:27
39:27
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39:27Host James Benham is joined by Jason Gross from TruStage. Jason shares his expertise on rethinking enrollment from the strategy seat. Discover how emerging technologies are reducing friction in the enrollment process, and how those improvements connect to larger goals like access, equity, and long-term customer value. T…
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S4 EP72: Knowing the Art of the Possible - Andy Moss, Co-Founder and CEO, Send
24:17
24:17
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24:17On the "Insurance Coffee House" host, Nick Hoadley welcomes Andy Moss, the CEO and co-founder of Send. Andy provides an insight into his 25-year career, starting in technical his accidental fall into the insurance industry in 2003 after a previous role at BBC Radio Music New Media. He gained broad insurance experience through roles with Xchanging (…
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Inside Microsoft's Trillion Dollar Playbook with Chief Strategy Officer Bobby Yerramilli-Rao
47:32
47:32
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47:32Bobby Yerramilli-Rao, Chief Strategy Officer at Microsoft, joins TechSurge host Sriram Viswanathan to offer a rare glimpse into the strategic playbook of one of the world’s most powerful tech companies. Bobby shares how the company navigates today’s biggest technology paradigm shifts, placing bets with trillion-dollar implications. Touching on Micr…
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Why Identifying the Right Pain Points is Key to AI Success with Preetha Sekharan from Unum
38:38
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38:38Hosts James Benham & Rob Galbraith are joined by Preetha Sekharan from Unum. Preetha shares her expertise on why identifying the right pain points is key to AI success. Discover how to pinpoint the most impactful AI use cases, gain buy-in from stakeholders, and navigate the challenges of imp…
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EP2 · Selling the Future with Bob Juracka, VP of Business Strategy at Rival Insurance Technology
27:45
27:45
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27:45In this episode of Diary of an Insurtech, we sit down with Bob Juracka, VP of Business Strategy at Rival, to talk about his transition from selling insurance software to shaping the future of it. With decades of experience across some of the industry's leading vendors, Bob shares his perspective on how insurance tech has evolved, what product strat…
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Scaling the AI Era: Next-Gen Data Storage Solutions with Pure Storage CEO Charlie Giancarlo
59:05
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59:05In this episode of TechSurge, host Sriram Viswanathan sits down with Charlie Giancarlo, Chairman and CEO of Pure Storage, to discuss the evolution and future of data storage in the digital age. Charlie shares insights from his career spanning his pivotal role in Cisco's success as a networking pioneer, to his leadership in transforming Pure Storage…
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The Intrapreneur’s Playbook: Disrupting Insurance from Within with Bobbie Collies from Coterie Insurance
43:15
43:15
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43:15Hosts James Benham & Rob Galbraith are joined by Bobbie Collies from Coterie Insurance. Bobbie shares her expertise on intrapreneurship and disrupting insurance from within. Discover how to turn innovation into real change, leverage technology and data, and drive meaningful impact in the fut…
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EP1 · Rivaling Expectations with Greg Purdy, CEO at Rival Insurance Technology
23:26
23:26
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23:26The future of insurance is mobile, smart, and voice-activated. How is the industry evolving to meet these changes? In the first episode of Diary of an Insurtech, Greg Purdy, CEO of Rival, shares his journey from a family of insurance brokers to leading an insurtech company. Hosted by: Ellen Quinn, Stephanie Plangger, and Ashley Clouthier.…
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Many in venture capital and biopharma are anointing artificial intelligence the savior of drug discovery—but what can AI actually do? In this eye-opening episode, Michael Marks sits down with Mike Nohaile, CEO of Prellis Biologics, to explore the hype versus reality in AI-enabled drug discovery. Mike details why, despite significant breakthroughs l…
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Special Episode: Connecting the value in Insurtech - Tony Lew, Co-Founder, InsurTech NY
24:13
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24:13On this special episode of the podcast, we welcome InsurTech NY Co-Founder, Tony Lew. Tony gives an insight into his career background, from holding various roles across big corporations to having a burning desire to launch his own business. He shares what drew him to the insurance sector and why he believed it was a great industry to build his bus…
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S5 EP7: Seeking Opportunities with Purpose - Miranda Hunter, Head of Investor Relations, Fidelis Insurance Group
18:55
18:55
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18:55On this episode of the Insurance Coffee House Podcast, we welcome Miranda Hunter, Head of Investor Relations at Fidelis Insurance Group. Miranda talks to Nick Hoadley about: her background and career journey, from being born and raised in Bermuda returning to Canada for university and joining KPMG moving back to Bermuda after her CPA exams, to join…
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Understanding the Elegant Math Behind Modern Machine Learning
1:14:43
1:14:43
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1:14:43Artificial intelligence is evolving at an unprecedented pace—what does that mean for the future of technology, venture capital, business, and even our understanding of ourselves? Award-winning journalist and writer Anil Ananthaswamy joins us for our latest episode to discuss his latest book Why Machines Learn: The Elegant Math Behind Modern AI. Ani…
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We’re continuing in the year with an insightful discussion featuring two leading voices in the #InsurTech space speaking on the State of Insurance & Innovation on the African Continent. Rahab Kariuki, Engagement Director at Busara, agronomist, and seasoned insurance professional with over a decade of experience across Africa. Her perspective? “The …
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Quickfire Questions for Rahab Kariuki & Dr. Ikpeme Neto AI, big data, blockchain, super apps—hype or reality? Let’s say you had a magic wand and could instantly fix one thing in Africa’s insurance industry—what would it be? Which African country will lead in insurance innovation by 2030? The most important tech for the future of InsurTech? If you c…
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The Unethical Practices Threatening Insurance Claims with Matthew Monson from The Monson Law Firm, LLC
32:02
32:02
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32:02Hosts James Benham &Rob Galbraith are joined by Matthew Monson from The Monson Law Firm, LLC. Matthew shares his expertise and insights on the unethical practices threatening insurance claims. Discover the emerging legal trends, regulatory challenges, and technological advancements shaping t…
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21st Century Warfare: The Nexus of Technology, Economy, & National Security
45:22
45:22
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45:22With global economic alliances shifting and new threats emerging, will the U.S. maintain its dominance in an increasingly complex world? From chips to cyberterrorist threats to cryptocurrency, battles for global dominance are no longer only fought on the battlefield—they're playing out in markets, boardrooms, and cyberspace. In this episode, we sit…
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Special Episode: Entrepreneurial Aspirations and Personal Responsibility - Cullen Piske, President and Michael Pitre, COO, Gray Surety
19:33
19:33
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19:33On this podcast episode, we’re joined by Cullen Piske, President and, Michael Pitre, COO at Gray Surety. Cullen shares how ‘love’ led him to joining the Gray Insurance Company and moving around their portfolio companies before 'finding' surety. Michael discusses his logistics and communications role in the US Marines, doing a Masters Business Degre…
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Telemedicine, Technology, and the Future of Care with Dr. Daniel Carlin from JobSiteCare
42:37
42:37
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42:37Hosts James Benham & Rob Galbraith are joined by Dr. Daniel Carlin from JobSiteCare. Dr. Carlin shares his expertise and insights on telemedicine, technology, and the future of care. Discover how his innovative concierge telemedicine model is transforming workers’ compensation, improving inj…
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Adapting to AI & Geopolitical Disruption with Global Head of McKinsey Bob Sternfels
50:37
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50:37The world is evolving faster than ever – how will we keep up? From AI breakthroughs to global supply chain disruptions, the forces shaping business and technology today are relentless. In this episode of the TechSurge Deep Tech VC Podcast, we sit down with Bob Sternfels, Global Managing Partner of McKinsey & Company, the global consulting firm who …
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