Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
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Discover how insurers are entering the decision era, utilizing artificial intelligence to refine their decision-making processes, boost underwriting profitability, and achieve premium growth.
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Providing you with insights directly from the founders, investors and influencers driving InsurTech
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How to Leverage AI and Third-Party Data in Catastrophe Modeling with Matthew Grant of InsTech
28:08
28:08
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28:08In episode 24 of the Unstructured Unlocked podcast, hosts Tom Wilde and Michelle Gouveia sit down with Matthew Grant, founder of InsTech and a seasoned expert in catastrophe risk modeling. Together, they explore how third-party data and emerging technologies are reshaping how insurers assess and price risk. Matthew shares insights from his 25-year …
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Matt McGrillis, Chief Product Officer & Co-founder: Send: The underwriting evolution through quiet AI transformation (353)
29:30
29:30
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29:30What if underwriters could instantly triage submissions and reduce time spent on repetitive admin, without changing how they work? Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, m…
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On retaining talent in the London Market: a conversation with PwC (352)
30:45
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30:45Attracting and retaining talent in the London Market is an evolving concern, with the PwC CEO Survey revealing that 93% of respondents either recognise the need to change or are already adapting their strategies to address it. Let’s discuss how! In this special podcast episode done in partnership with PwC, we invited Anna Craston, Senior Manager, t…
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Guidewire’s Laura Drabik on transforming underwriting with AI and smarter decision-making
17:47
17:47
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17:47In episode 23 of the Unstructured Unlocked podcast, Tom Wilde, CEO at Indico Data and Laura Drabik, Chief Evangelist at Guidewire Software, discuss how AI is changing the way insurers handle commercial lines underwriting. With growing pressure to reduce risks and costs, they explore how turning unstructured data into structured information can impr…
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Rob Beller & Lee Boyd, Alacrity Solutions and Co-hosts: FNO: InsureTech Podcast: Building insurance networks one podcast at a time (351)
29:47
29:47
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29:47The ultimate insurtech podcast crossover. In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and …
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Tristan Fletcher, Co-founder & CEO: ChAI: Eigenzeit, democratisation and protecting the raw materials market (350)
21:36
21:36
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21:36Where tariffs bring chaos, ChAI brings cover. In this episode, Robin Merttens speaks with Tristan Fletcher, co-founder and CEO of ChAI, about how his team is using financial market techniques and AI to build insurance products that protect manufacturers from volatile input costs. What began in the world of hedge funds and speculative trading is now…
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How AI and automation are reshaping risk with Bryan O'Neal from Coherent and Alice Boreman from Ernst & Young
51:59
51:59
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51:59In episode 22 of the Unstructured Unlocked podcast, you'll hear from Tom Wilde, CEO of Indico Data, Bryan O’Neal, Head of Sales Engineering at Coherent, and Alice Boreman, Actuarial Transformation Partner at Ernst & Young, as they dive into how AI, automation, and better data are changing the game in underwriting and pricing for commercial P&C and …
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Sarah Russell, General Manager: Bellwether: The first prediction engine for the Earth and everything on it (349)
39:44
39:44
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39:44What does it take to build a wildfire prediction model that not only outperforms physics-based approaches but also fits seamlessly into underwriting? In this episode, Matthew Grant is joined by Sarah Russell, General Manager at Bellwether – a climate-focused moonshot from Google X – to explore why wildfires are the ideal proving ground for next-gen…
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Jeff Radke, Co-founder & CEO: Accelerant: Industry growth spurts: the influence of risk exchange platforms in specialty insurance (348)
26:24
26:24
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26:24What does it take to fundamentally rethink how specialty insurance is traded, structured and scaled? In this episode, Robin Merttens is joined by Jeff Radke, co-founder and CEO of Accelerant, for a deep dive into the mechanics of a rapidly growing risk exchange that’s quietly reshaping the MGA and MGU landscape. It has been three years since Jeff j…
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Harnessing Generative AI for Innovation in Insurance with David Moorhead, Insurance Executive - Consulting at Ernest & Young
41:49
41:49
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41:49Generative AI is reshaping industries, and insurance is no exception. This rapidly evolving technology promises to revolutionize underwriting, claims processing, customer service, and beyond—offering insurers unprecedented efficiency and decision-making power. But how should companies adopt generative AI, and what challenges do they need to address…
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Neena Saith, CEO: Neena’s Healing: Managing risk and resilience - let’s get personal (347)
32:59
32:59
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32:59From our Exponential Risk breakout session, to joining us on InsTech podcast - this week we are spotlighting Neena Saith’s valuable discussion on the science of resilience. Resilience is a familiar term in insurance, often associated with mitigating risk and protecting against natural disasters. But what about resilience at a personal level? How ca…
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Nigel Walsh, Global Head of Insurance: ServiceNow: Making insurance lovable and curing the messy middle (346)
34:11
34:11
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34:11The insurance industry is at an inflection point—legacy processes are still widespread, yet AI and automation are enabling smarter, more efficient workflows. But how do insurers cut through the noise and apply technology in a way that truly transforms their operations? In this episode, Matthew Grant sits down with Nigel Walsh, newly appointed at Se…
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Risk Analysis for New Technology and Change Management in Insurance with Tami Pantzke, Former Senior Vice President Operations, Gallagher Re
30:27
30:27
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30:27In episode 20 of Unstructured Unlocked podcast, Tami Pantzke, a seasoned reinsurance executive with over 30 years of experience, shared invaluable insights on evaluating and implementing new technologies in insurance. Drawing on her time as Senior Vice President of Operations at Gallagher and her expertise in operations and technology transitions, …
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Nimeshh Patel, CEO: Wrisk: Quiet egos and automotive insurance (345)
22:50
22:50
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22:50The automotive industry is undergoing a transformation—electrification, changing ownership models and evolving customer expectations are reshaping the market. But how does insurance fit into this shift? In this episode, Robin Merttens speaks with Nimeshh Patel, CEO of Wrisk, about how the company is helping major automotive brands embed insurance s…
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Robin Roberson, President and Co-Founder: Agentech: 30 minutes to 30 seconds — Serial entrepreneur, survivor and Agentic AI expert (344)
34:50
34:50
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34:50Agentic AI - the buzzword of 2025. But what is it and how can it help claims? The insurance industry has long struggled with manual, time-consuming claims processes that create bottlenecks and put pressure on adjusters. Now, Agentic AI is emerging as a solution: automating administrative tasks and enabling claims teams to work faster and more effic…
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Will Ross, CEO & Co-founder: Federato: Driving underwriting with RiskOps (343)
30:12
30:12
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30:12Traditional underwriting is evolving, and AI-powered platforms are leading the charge. In this episode, Robin Merttens speaks with Will Ross, CEO and Co-founder of Federato, about how their RiskOps platform is helping insurers make smarter, faster underwriting decisions. Federato enables underwriters to triage submissions, prioritise in-appetite ri…
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Navigating AI Adoption in Insurance and Harnessing Generative AI for Growth with Rory Yates, Chief Strategy Officer at EIS Ltd
31:39
31:39
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31:39In this episode, Tom Wilde, CEO at Indico Data, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, join Rory Yates, Chief Strategy Officer at EIS Ltd to discuss navigating AI adoption in insurance and harnessing generative AI for growth.By Indico Data
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Graeme Asquith, UK Managing Director: mea platform: Designing an intelligent processing platform for insurance (342)
27:13
27:13
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27:13AI-driven automation is transforming how insurers process data, streamline workflows and improve decision-making. In this episode, Robin Merttens speaks with Graeme Asquith, UK Managing Director at mea Platform, about how AI-powered document ingestion is changing the game for underwriting and claims. With advanced machine learning models trained on…
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Alex Cardona, CEO and Co-founder: Recorder: Connecting brokers, connected insurance (341)
25:49
25:49
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25:49From manual data entry to slow underwriting decisions, inefficiencies in broker management have long been a challenge for the commercial insurance industry. But what if brokers could streamline data collection, enhance risk assessment and seamlessly connect with underwriters in real time? In this episode, Robin Merttens speaks with Alex Cardona, CE…
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AI in Revolutionizing Data Processing with Peter Mansfield, Partner at Reynolds Porter Chamberlain
31:59
31:59
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31:59In this episode, Tom sits down with Peter Mansfield, Partner at Reynolds Porter Chamberlain and host of Insurance Covered podcast, to discuss the role of AI in revolutionising data processing and making data more useable and accessible and the need for insurers to leverage better data for competitive advantage.…
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Berend de Jong, Global Insurance & Finance Lead: Planet Labs: Planet watch — how satellites are changing risk (340)
25:11
25:11
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25:11Satellite imagery is revolutionising the way insurers assess risk, track disasters and provide coverage. In this episode, Matthew Grant speaks with Berend de Jong, Global Insurance & Finance Lead at Planet Labs, about how high-resolution satellite imagery and geospatial data are reshaping the insurance industry. With a fleet of over 200 satellites …
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Bob Pick, Group Deputy CITO (CIO), Tokio Marine Group: How well do you know generative AI? (339)
40:19
40:19
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40:19How is generative AI changing the way insurers work—and think? In this episode, Matthew Grant sits down with Bob Pick, EVP Chief Information Officer at Tokio Marine North American Services and Group Deputy Chief Information Technology Officer for Tokio Marine Group, to explore the real-world impact of generative AI in the insurance industry. From s…
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Predictive Analytics and Climate Risk: Aon’s Sam Worthington on Data-Driven Insights
28:53
28:53
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28:53Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 17 of Unstructured Unlocked with Sam Worthington, Managing Director P&C Technology, Aon.By Indico Data
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Alex Haar, Co-founder & Chief Product Officer: Parsyl: Keeping it cool with a fresh $20m (338)
23:22
23:22
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23:22How is technology redefining supply chain insurance and resilience in a changing world? Parsyl is combining innovation, data and ambition to transform the way essential supply chains are insured. Robin Merttens speaks with Alex Haar, Co-founder and Chief Product Officer at Parsyl, about the company’s impressive growth, their $20M Series C funding a…
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Adrian Coupland, Head of Sales: Earnix: An Industry at Crossroads (337)
23:35
23:35
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23:35In this episode, Matthew Grant sits down with Adrian Coupland from Earnix to explore the findings of its latest industry report, An Industry at a Crossroads. They discuss how insurers are adapting to modern challenges, from navigating compliance to leveraging real-time analytics. With a focus on modernisation and competition, Adrian shares insights…
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Unstructured Unlocked season 2 episode 16 with Bill Devine, Former Travelers Insurance VP
43:04
43:04
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43:04Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 16 of Unstructured Unlocked with Bill Devine, Former Travelers Insurance VP.By Indico Data
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In this special first episode of 2025, Zoja takes the hosting seat to ease us back into work and life post-New Year with a reflective and forward-looking conversation. Here’s what you can expect: 2024 Highlights: A look back at InsTech's key themes, including the growing buzz around catastrophe modeling and exposure management. Zoja shares insights…
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Partners in paradise - Wine, birds and fabulous new friends (335)
37:39
37:39
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37:39Matthew and Robin meet again for our final Partners’ Chat of the year to touch on the highlights of 2024 and dive into key themes shaping the insurance and technology industries. From augmented underwriting to agentic AI, they explore the trends, challenges and opportunities that defined the year—and offer insights on what’s coming in 2025. While M…
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Hasani Jess, CTO: Aventum Group: Dare to discover innovation (344)
25:20
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25:20How can technology and culture drive successful insurance transformation? Aventum is blending innovation and ambition to transform its insurance operations into a tech-enabled powerhouse. Robin Merttens speaks with Hasani Jess, CTO at Aventum Group, about the company's growth, their approach to technology, and the cultural foundation enabling chang…
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Unstructured Unlocked season 2 episode 15 with Ian Thompson, Global Insurance and Claims Expert
28:04
28:04
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28:04Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 15 of Unstructured Unlocked with Ian Thompson, Global Insurance and Claims Expert.By Indico Data
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Emmalina Glinskis, Floodbase & Alex Kaplan, Amwins: Insuring uncovered flood risk (333)
27:54
27:54
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27:54You may have heard that Floodbase and Amwins partnered earlier this year, and are combining satellite data and parametric insurance to tackle flood risk, a peril often underinsured or uninsured altogether. Matthew Grant speaks with Emmalina, who leads Public Sector Partnerships at Floodbase, and Alex, Executive Vice President for Alternative Risk a…
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Jamie Rodney & Ian Bolliger: Reask: Expanding the power of extreme weather events and risk forecasting (332)
28:52
28:52
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28:52How can insurers, brokers, and risk managers better understand and adapt to the growing impacts of climate change on catastrophe risks? Reask is tackling this challenge by leveraging climate science and technology to enhance traditional catastrophe modeling and provide actionable insights for the insurance industry. Matthew Grant speaks with Jamie,…
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Unstructured Unlocked season 2 episode 14 with Louis DiModugno, Chief Data Officer at Verisk
31:46
31:46
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31:46Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 14 of Unstructured Unlocked with Louis DiModugno, Global Chief Data Officer at Verisk.By Indico Data
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Martin Olley, AdvantageGo & Laurence Trigwell, Insurants: Get on with it (331)
22:44
22:44
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22:44This week on the InsTech Podcast, Robin Merttens speaks with Martin Olley, Head of North America and APAC for AdvantageGo, and Laurence Trigwell, Head of Strategy and Chief Revenue Officer at Insurants, about how technology is transforming the commercial insurance and reinsurance landscape. Martin and Laurence explore how their respective platforms…
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From our highly successful webinar last month sponsored by Fathom, we bring to you everything you need to know about models in a bitesize podcast. Flood models play a critical role in helping insurers, brokers and risk managers assess flood risk, but their inherent uncertainties make effective use challenging. Matthew Grant leads a discussion with …
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Jonathan Gonzalez, Raincoat & Carolyn Kousky, Insurance for Good & EDF: Insurance for Good (329)
27:28
27:28
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27:28Jonathan Gonzalez, CEO & Co-founder of Raincoat, takes the reins as guest host to explore one of the most pressing challenges in insurance: the disaster insurance gap. Jonathan speaks with Carolyn Kousky from the Environmental Defense Fund (EDF), about the rising economic losses from climate disasters and the need for more inclusive and innovative …
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Unstructured Unlocked season 2 episode 13 with James Wright, Head of Technology at Beazley Digital
43:25
43:25
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43:25Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 13 of Unstructured Unlocked with James Wright, Head of Technology at Beazley Digital.By Indico Data
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René Mück & Marcel-Steffen Reif: Munich Re: The rise of Parametric - from resilience to revenue smoothing (328)
22:23
22:23
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22:23How can parametric insurance transform risk management in an unpredictable world? Munich Re, a leader in reinsurance, is paving the way for innovative parametric solutions addressing weather-related and natural catastrophe risks. Robin Merttens is joined by René Mück, Global Head of Parametric NatCat, and Marcel-Steffen Reif, Global Head of Weather…
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Kiran Aulakh, VP, Fixed Advisory Asset Services: Kroll: Property rebuild valuation - understanding underinsurance (327)
32:09
32:09
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32:09How can impartial valuations drive transparency and trust in insurance? Kroll’s platform provides property valuations through data-driven insights that benefit insurers, brokers and property owners alike. Matthew Grant sits down with Kiran Aulakh, Kroll's VP of Fixed Asset Advisory, to explore how Kroll’s platform combines technology and real-time …
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George Devereese, Product Management Director: S&P Global Market Intelligence: Shining light on dark shipping activity (326)
24:24
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24:24How do you shed light on ‘dark shipping activity’? S&P Global Market Intelligence aims to support insurers throughout the entire insurance value chain by providing critical data and insights. Matthew Grant is joined by George Devereese, who monitors and tracks shipping around the world to screen them against various forms of liabilities. This data …
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Unstructured Unlocked season 2 episode 12 with Wendi Bukowitz, Director of Strategic Innovation at The Cincinnati Insurance Companies
37:16
37:16
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37:16Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 12 of Unstructured Unlocked with Wendi Bukowitz, Director of Strategic Innovation at The Cincinnati Insurance Companies.By Indico Data
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Benjamin Turner & Thomas Swire: Salesforce: More than just a CRM (325)
23:10
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23:10Ben Turner joked that he’d “be a rich man for every pound [he] had somebody asking” what Salesforce has to offer the insurance world. Robin Merttens is joined this week by Ben Turner and Tom Swire at Salesforce, who touch on their journey to joining the company, the trouble with legacy systems and the exciting prospects for the future including an …
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Ben Laidlaw, Managing Director: Carbon Underwriting: The Delegated Underwriting Specialists (324)
22:35
22:35
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22:35Determined to write delegated business better, Ben Laidlaw joined Nick Tye and Jacqui Ferrier to found Carbon Underwriting. Carbon Underwriting is a Lloyd’s Syndicate MGU that provides shareable underwriting conclusions on its Graphene administration system. The company has matured since its conception in 2018, and Ben discusses navigating ‘Decile …
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Liselotte Munk, CEO: Fadata: Expanding to new horizons (323)
19:41
19:41
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19:41Fadata’s CEO, Liselotte Munk, returns to the InsTech podcast with Robin Merttens to discuss the company’s recent developments, including its expansion to APAC and South America. Discover in this episode the intricacies of running a policy admin system provider, where Liselotte thinks the market is heading to next and the challenges with entering ne…
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Unstructured Unlocked season 2 episode 11 with Rick Russell, retired VP of Chubb and Underwriting Director of Nationwide
29:24
29:24
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29:24Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 11 of Unstructured Unlocked with Rick Russell, retired VP of Chubb and Underwriting Director of Nationwide.By Indico Data
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Mike Hobday, CEO: Insurants: Falling in love with document processing (322)
26:27
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26:27According to Mike Hobday, CEO of Insurants, the company is “a bit like being the Google Translator of the commercial insurance market”. Insurants is developed by Antworks in collaboration with Marsh McLennan to help commercial insurance companies manage and process their documents. This week, Matthew caught up with Mike, who previously having spent…
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Gilbert Harrap & Michael Watson: InsurX: Smart Syndication and Wise Owls (321)
22:29
22:29
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22:29This week we are combining youthful enthusiasm with sage wisdom on the podcast, as Robin Merttens speaks to InsurX’s CEO, Gilbert Harrap and Chairman, Michael Watson. InsurX is a platform that enables insurers and brokers to undertake portfolio underwriting, automated contract binding, algorithmic underwriting and instant risk matching. Touching on…
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Unstructured Unlocked season 2 episode 10 with Andrew Carr, Co-founder and Chief Scientist at Cartwheel
29:35
29:35
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29:35Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 10 of Unstructured Unlocked with Andrew Carr, Co-founder and Chief Scientist at Cartwheel.By Indico Data
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Yann Barbarroux, Co-founder & CEO: Otonomi: Parametric payout for a disrupted world (320)
38:04
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38:04According to Yann Barbarroux, Co-founder and CEO of Otonomi, “every year is like starting a new company”. It has been a year since we last caught up with Otonomi, and Matthew reconnects with Yann to discuss how parametric insurance helps mitigate supply chain risks, particularly in situations where traditional insurance falls short. Key topics incl…
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Nicola Turner, Co-founder & COO, Scrub AI: Cleaning up your dirty data (319)
34:24
34:24
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34:24At InsTech, we love featuring founders who took matters into their own hands to solve the problems they encountered. This episode shines a spotlight on one such entrepreneur who did just that. In the insurance industry, manually cleaning data remains a costly and time-consuming challenge. To explore this issue, Matthew Grant sits down with Nicola T…
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