The path for the professional cleaning & restoration business owner isn’t easy or defined. Frustration is common and the next steps aren’t always clear. Host Dane Gregory has over 35 years of experience in every level of the residential and commercial cleaning industries. A past IICRC President, world-class instructor, and business mentor, Dane shares insights on business management, mindset coaching, and technical advice for cleaning business owners, managers, and technicians. Whether the s ...
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Welcome to The Restoration Revolution Podcast with your host Chad Mallonee, owner of Hazard Clean Restoration—where we dig deep into the world of restoration with purpose, precision, and heart. Hazard Clean Restoration stands apart as a team of highly trained, specialized experts who handle every situation with skill and empathy. From trauma scenes and biohazard cleanup to fire and water damage restoration, we’re not just fixing what’s broken—we’re restoring peace of mind. Rapid Response – D ...
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Why Is It So Important To Hire A Professional Instead Of The DIY The Solution? Think your trusty shop vac and a couple of fans are enough to handle water damage in your home? Think again. In this eye-opening episode of Restoration Revolution, host Chad Mallonee pulls back the curtain on why DIY water damage cleanup is one of the riskiest gambles ho…
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When Your Home Floods From A Hurricane, How Does That Differ From A Pipe Leak? When disaster strikes, knowing the difference between types of water damage could save your family's health and your home. Chad Mallonee, owner of Hazard Clean Restoration, reveals the critical distinctions between hurricane flooding and standard pipe leaks that every ho…
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Safety First: How Restoration Experts Navigate Large-Scale Commercial Water Damage
9:29
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9:29When dealing with Commercial Water Damage do you have to employ different strategies for large buildings or structures? The complexities of commercial water damage restoration demand specialized knowledge and strategies that evolve with the scale of the building. When disaster strikes high-rises, warehouses, or sprawling campuses, restoration profe…
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Battling the Beast: Why Commercial Water Damage Requires a Different Approach
11:09
11:09
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11:09What Makes Commercial Water Damage Different Than Residential Water Damage? Water damage restoration takes on entirely new dimensions when tackling commercial properties. Chad Mallonee, owner of Hazard Clean Restoration, pulls back the curtain on the complex world of business restoration in this eye-opening conversation. The structural differences …
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The Inspector's Eye: Avoiding Money Pits and Insurance Nightmares
8:54
8:54
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8:54Why Is It So Important To Hire An Unbiased, Experienced Home Inspector? Ever wondered what lurks behind that fresh coat of paint in your dream home? In this eye-opening conversation with Michael Donahue of A&M Home Inspections, we peel back the layers of Florida's unique housing market to reveal critical insights every property owner needs to know.…
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Annual Inspections: How Preventative Maintenance Saves Thousands
9:15
9:15
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9:15How Do Annual Maintenance Inspections Save Homeowners Money And Protect Property Investment? What if the biggest threats to your home are the ones you can't see? That's the powerful insight we explore with Michael Donahue, a state-licensed home and mold inspector with over three decades of experience serving Florida's Treasure Coast. Michael reveal…
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Beyond Grief: The Science and Compassion of Biohazard Restoration
8:01
8:01
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8:01What Makes Unattended Death Biohazard Cleanups So Complex? Death comes for us all, but what happens in the aftermath when someone passes away alone and isn't discovered for days or weeks? The biological reality is both fascinating and sobering. Chad Mallonee from Hazard Clean Restoration pulls back the curtain on one of restoration's most challengi…
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Fentanyl Crisis: Professional Cleanup Saves Lives
8:14
8:14
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8:14Fentanyl Has Been Such A Major Issue In America, How Does Your Team Handle This? The silent epidemic claiming 200 American lives daily lurks invisibly in our communities. Chad Mallonee, owner of Hazard Clean Restoration, discusses the shocking realities of America's deadliest substance—fentanyl. Since 2018, nearly a quarter million Americans have d…
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The Science of Safety: How Forensic Restoration Sets Hazard Clean Apart
8:47
8:47
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8:47What Makes Hazard Clean Different When It Comes To Biohazard Clean-up? What truly happens after the yellow caution tape comes down? When traumatic events leave behind more than just emotional scars, specialized expertise becomes essential. In this eye-opening episode, Chad Mallonee reveals the intricate science and compassionate approach behind Haz…
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Every Biohazard Has Its Own Story: Navigating the Five Levels of Risk
8:40
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8:40Does Forensic Restoration Have Different Stages Or Risks Associated? Stepping into the world of forensic restoration reveals a meticulous science that transforms contaminated spaces into areas safe enough for a daycare. Chad Mallonee, owner of Hazard Clean Restoration, pulls back the curtain on this specialized field where each call presents unique…
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Erik Hiltz is a long time carpet cleaner and founder of Zipper Wands. He tells his start up story from the very beginning of how he got started and what motivated him to jump into manufacturing of his own brand of commercial wands and stare them with the industry. He started like most of us did as a technician working for a different company and le…
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Rethinking Fire Damage: Hidden Dangers and Real Solutions with Chad Mallonee
8:43
8:43
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8:43How Does Hazard Clean Restoration Stay At The Forefront Of Fire Damage Restoration? What if everything you thought you knew about fire damage restoration was wrong? Join us on this enlightening episode of the Restoration Revolution Podcast as we welcome Chad Mallonee the insightful owner of Hazard Clean Restoration. Chad exposes the real complexiti…
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Guiding Clients Through Fire Damage Recovery
7:09
7:09
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7:09How Do You Approach Fire Damage Restoration? What if understanding the intricacies of fire damage restoration could save you thousands and prevent future catastrophes? Join us on the Restoration Revolution Podcast as we sit down with Chad Mallonee, founder of Hazard Clean Restoration, to uncover the nuances of handling different levels of fire dama…
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Preventing Water Damage: Essential Tips for Home and Business Owners with Chad Mallonee
8:21
8:21
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8:21Preventing Water Damage: Essential Tips for Homeowners Is your home vulnerable to water damage? Learn essential tips to safeguard your property from costly repairs in our latest episode of the Restoration Revolution Podcast. Join Chad Mallonee and co-host Garfield Bowen as we reveal practical strategies to prevent future water damage. From addressi…
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Water Wisdom: Expert Tips on Preventing Damage and Maintaining Your Home with Chad Mallonee
8:21
8:21
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8:21Can you imagine the heartache and financial strain from unexpected water damage? Discover how to prevent such scenarios with expert advice from Chad Mallonee, owner of Hazard Clean Restoration. In this episode, Chad and co-host Garfield Bowen share invaluable tips on safeguarding your home or business against water damage. Learn about the vulnerabi…
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Unexpected Challenges: Navigating the Complexities of Water Damage Restoration with Chad Mallonee
6:47
6:47
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6:47Overcoming a Challenging Water Damage Restoration Project What would you do if a routine water damage restoration suddenly turned into a complex challenge? On this episode of Restoration Revolution Podcast, Chad Mallonee recounts one of the most perplexing projects at Hazard Clean Restoration. They started with a seemingly straightforward task—fixi…
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Reviving Hope: Chad Mallonee's Journey from Corporate to Community Restoration
6:39
6:39
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6:39Chad Mallonee’s Journey with Hazard Clean Restoration What if your career shift could revolutionize a community in distress? Join us on this episode of the Restoration Revolution podcast as we sit down with Chad Mallonee, the visionary founder of Hazard Clean Restoration. Discover how Chad transitioned from the corporate world to lead a top-tier re…
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Restoring Harmony: Inside the World of Home Disaster Recovery with Chad Mallonee
6:40
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6:40What Type Of Services Do Restoration Companies Offer? Imagine the relief of knowing that, no matter the calamity that strikes your home, there are heroes on standby ready to restore not just your living space but also your peace of mind. Chad Mallonee of Hazard Clean Restoration joins us to share his expertise on the essential yet often overlooked …
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Conquering the Silent Invader: Expert Tactics for Post-Hurricane Mold Prevention with Chad Mallonee
6:31
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6:31Can Hurricane Damage Cause Mold? Discover the unseen aftermath of hurricane havoc as Chad Mallonee from Hazard Clean Restoration unveils the silent invader lurking in the wake of natural disasters: mold. Our latest Restoration Revolution podcast episode is a riveting dialogue that promises to arm you with the necessary knowledge to combat the peril…
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The Hidden Hazards of DIY Water Cleanup: Insights from Restoration Expert Chad Mallonee
7:35
7:35
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7:35What Are The Risks In Homeowners Cleaning Up Their Own Water Damage? Discover the unseen perils of DIY water damage cleanup as Chad Mallonee from Hazard Clean Restoration joins us to reveal the complexities that homeowners often overlook. With his extensive knowledge, Chad breaks down the deceptive nature of seemingly dry materials and the alarming…
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Navigating the Aftermath: The Critical Role of Biohazard Cleanup in Home Tragedies with Chad Mallonee
4:29
4:29
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4:29Why Is It Important To Hire A Professional For Biohazardous Situations? When the unspeakable happens in the sanctuary of our own homes, where do we turn? This episode features Chad Mallonee from Hazard Clean Restoration, who guides us through the often-misunderstood realm of biohazard cleanup following an unexpected death. With a compassionate appr…
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Keep It Clean! has Rob Hanks this week for a very entertaining story of an older brother convincing his two younger brothers to help him in his carpet cleaning business. They had little training and little support, but big dreams and a lot of drive. Those three brothers started one of the largest carpet and restoration supply businesses in North Am…
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Road to Recovery: Stories of Transformation from Disaster to Restoration with Chad Mallonee
4:43
4:43
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4:43Meet Chad Mallonee with Hazard Clean Restoration Ever felt the world crumble around you bit by bit as you watched your home succumb to fire damage, water loss, or some unexpected disaster? Ever wished there was a magic wand to restore everything to its original state? Welcome aboard, as I, Chad Mallonee, the man behind the restoration magic of Haza…
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BK Semandic came to the US from Serbia and decided to make a life here. He has an appreciation for the land of opportunity. And what an opportunity it has been! BK applies himself through the power of visualization and creating a future that is attainable. He tells his startup story from learning the language to understanding how the cleaning and r…
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"I Don't Remember Carpet Cleaning At Career Day"
1:05:34
1:05:34
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1:05:34An Interview with Bill Yeadon, all around nice guy, lover of business books and one of the pioneers of the professional cleaning industry. Bill has been a carpet cleaner for many, many years and a pure lover of marketing this industry. Bill talks about his early days as a carpet cleaning professional in Florida in the early days of on-location clea…
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Craig Jasper has spent a lifetime in the professional cleaning and restoration industry. Starting as a very young adult, he learned literally from the ground up to clean floors, carpets and fabrics. As most of us do, he then journeyed into the professional Restoraton industry and has become one of the most sought after instructors in the industry. …
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"There's A Difference Between Making Money And Making A Profit"
54:28
54:28
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54:28If you are in the professional cleaning industry and you have not heard of Courtney Lee, you have been living under a rock. This guy is everywhere on FaceBook and many different cleaning related pages. Always a positive person and always willing to lend a hand to fellow cleaning professionals, Courtney had found himself struggling with some of the …
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Jessika James has been around our professional cleaning and restoration world for 37 years, seeing many new changes and challenges for the industry. She is a pioneer of contents processing from the middle 80's and a pioneer of contents processing education by recently organizing an IICRC class dedicated to this venture. Jessika got her start in the…
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There are few people we meet in life that will stand out forever in our hearts and minds. Kenway Mead was one of those people in my life. Always positive, always kind and an absolute class act. He was the face of IICUC and later IICRC as the Executive Administrator of the organization through his own company Kenway Consultants, Inc., or KCI. We cal…
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"I Wanted To Build A Bridge Between The Cleaning Community And The Scientific Community"
50:26
50:26
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50:26Dr. Dan Bernazzani discusses his start in the carpet cleaning/building services industry beginning in the late 1970's. Starting small during his college years, his operation grew to two locations and worked for some of the most well established family names in the New England area, mostly in Vermont. Dan spent years honing his craft by saying yes t…
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Reg Rogers shares with Keep It Clean! his transition from rock and roll drummer to carpet cleaner. No, we are not kidding. It really happened just the way Reg tells it! The music industry is just that, an industry. Just like any other industry, some talented folks struggle to monetize their dreams and search for new opportunities. Reg tells a motiv…
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Listen to this latest interview with special guest Barry Costa. Barry talks about his start in the cleaning and restoration world while working with his Dad in the 1960’s and 70’s as a helper and starting his own company while working as a school teacher in New Hampshire. He is an award winning school teacher and if you have had the great fortune o…
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"It's The Little Things That Can GET You"
58:39
58:39
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58:39A true gentleman that reaches back in our industry over 50 years. One of the first education providers in the industry, and still going strong today, Ron Toney. Ron started back in 1969 as a high school custodian and over 5 decades later still has a passion about cleaning fabrics and working with current technicians to make the industry a better pl…
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"You're Not Just A Carpet Cleaner, You Are A Plumber, Electrician, Salesman and Chemist"
1:02:48
1:02:48
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1:02:48Shawn Bisaillon has had quite a journey in the professional cleaning and restoration industry! Starting at age 18, for some 30 years has had several different views of industry roles from cleaning technician to manufacturer and many things in between. Shawn is most recognizable in his role as an IICRC Instructor, training thousands of technicians o…
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In the fall season of 1986, the professional carpet cleaning industry was challenged with a new stain resistant carpet product introduced to the public. This product was unlike anything else we had ever worked on. StainMaster nylon was produced and delivered to carpet manufacturers and advertised to the public...and consumers could not buy it fast …
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"I Changed How I was Trying To Reach Customers"
58:11
58:11
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58:11Mike Dunmyer, owner of Advanced Degree Carpet Cleaning, earned an MBA from Duke University, has worked as an executive in corporate America, and as a partner in a national non-profit organization that is helping to save our oceans. Then, he decided to become a carpet cleaner. Mike went from dining with US Senators and Congressional reps to cleaning…
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"The Dirt In This World Is The Same Dirt Since Adam and Eve, Nothing's Changed"
1:06:29
1:06:29
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1:06:29Robert Falzone of Robert Falzone Consulting and Sales is our guest on this rip roaring edition of Keep It Clean. Robert is outspoken to say the least and got his start with cleaning and restoration refurbishing historical buildings in Brooklyn New York in the 1980's. He has a world of knowledge from his days in the field and brought that knowledge …
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Doyle Bloss of HydraMaster speaks about his early years in the cleaning business and his entry into the supply side of the business. He talks about the influence his father, Ralph Bloss had on him and our entire industry, about helping people, especially young couples grow their business and therefore their lives. He and I reminisce about early day…
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"I Spent All Our Wedding Cash On A Carpet Cleaning Machine"
51:29
51:29
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51:29Howard Partridge spent all of their wedding cash on a carpet cleaning machine and he is still married!! He struggled like we all did in the beginning of his career and turned it around by understanding the power of referral marketing. Howard now trains thousands of people all around the world on how to use his system of referral marketing. His comp…
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There Has Never Been A Better Time For A Well Versed Owner To Be In The Carpet Cleaning Business
55:52
55:52
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55:52Mike Pailliotet has been cleaning carpets for awhile and has seen every side of the industry. From high pressure sales processes in his early years, to the more consultative approach today, Mike still cleans carpet every day and has an army of cheerleaders as current customers. Mike started out learning from the internet and now has a list of other…
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"I Took Advantage Of Every Training Opportunity I Could"
1:06:52
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1:06:52Claude Blackburn, Founder of Dri-Eaz Products, talks about his early days with carpet cleaning and operating his business in Northwest Washington state. It is an interesting story of overcoming, dedication, optimism, and downright stubbornness to keep the dream alive and then some. One man's take on pulling yourself up by your bootstraps and how to…
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"We Are The Authority Figure In A Servant's Manner"...Joe Dobbins
55:32
55:32
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55:32Joe Dobbins has been a carpet cleaner, restoration contractor, wholesale product and equipment supplier, licensed building contractor, property insurance adjuster and an IICRC trainer and volunteer. That is enough to last most professionals a lifetime, but Joe keeps on going. He is a man of few words, but the words he uses should be heeded. Joe Dob…
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"We Thank Our Customers For Allowing Us To Be Of Service"
57:39
57:39
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57:39Mark Saiger tells an amazing story of a carpet cleaning startup in a very rural area of the "North Country" in Northern Minnesota. His family was in the carpet cleaning business and Mark is 3rd generation cleaning, teaching the 4th and 5th generations to carry the torch forward. Mark has an amazing ability to make everyone feel comfortable around h…
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"Every Customer Gets Treated Like Royalty"
55:07
55:07
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55:07Paul Pearce has been cleaning since the 1970's in the United Kingdom with great success. He has the proper attitude to understand customer service from a unique viewpoint. He has had actual royalty as his customer, but has not been phased as he treats all his customers like royalty!! Paul's startup story is quite fascinating. From a farming backgro…
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"Success: Being Happy With Who You Are and What You Are Doing!"
57:04
57:04
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57:04We coaxed Jeff Bishop out of retirement to give us some insight from his long service and unique perspective of the professional cleaning and restoration industry. From the 1950's to 2018, Jeff was a force in the carpet cleaning industry. He commanded attention in everything he was involved with, from his early days in cleaning to his military serv…
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"I Learned Almost Everything In Carpet Cleaning Through Trial and Error"
1:03:27
1:03:27
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1:03:27Keep It Clean! has Rob Hanks this week for a very entertaining story of an older brother convincing his two younger brothers to help him in his carpet cleaning business. They had little training and little support, but big dreams and a lot of drive. Those three brothers started one of the largest carpet and restoration supply businesses in North Am…
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Bob Merkt tells his story of his startup in the professional cleaning industry. And it is a doozy!! When a person finally comes to terms with how he will live his life and learns lessons along the way by just listening and doing what he has been trained and taught to do. Bob has a unique angle on being a product of the industry, absorbing lessons l…
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BK Semandic came to the US from Serbia and decided to make a life here. He has an appreciation for the land of opportunity. And what an opportunity it has been! BK applies himself through the power of visualization and creating a future that is attainable. He tells his startup story from learning the language to understanding how the cleaning and r…
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"This Business Is Not All Rainbows and Happy Times, This Is Hard Work"
1:13:52
1:13:52
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1:13:52Listen as Rick Love shares his inspirational journey through the cleaning and restoration industry. When asked why he chose this industry, Rick’s answer - “it chose me!” I think a lot of us can relate to this sentiment. Rick was truly inspired to support his young and growing family and found this industry a sound way to accomplish that goal. Rick …
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"Textiles Are Textiles Whether You Wear Them Or Walk On Them"
1:01:49
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1:01:49Ruth Travis explains her career in the professional cleaning and restoration industry. Fashion design was the early goal and realizing she could not be a part of the fashion industry in Chattanooga, TN, she opted for carpets and rugs. First working for Fiber Seal in the 1980's, she found her calling with textiles you walk on and fell in love with r…
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