Best ISO INSIDERS Podcasts (2025)

1
White Label Consumer Financing for ISOs & Agents 41:27

Play Pause

5h ago41:27

41:27

Consumer financing has become a critical offering for merchants—and an opportunity for ISOs, agents, and ISVs to differentiate. In this week’s episode, James Shepherd interviews Bob Lovinger from FlexBuy to explore their white label consumer financing solution and recent acquisition of Koalafi’s coaching finance division. Learn how FlexBuy helps me…

1
Prototype to Production: 7 Sneaky Pitfalls to Avoid 37:18

9h ago37:18

37:18

In episode 290 of China Manufacturing Decoded, Renaud Anjoran is back and joins Adrian to explore seven common pitfalls that can derail manufacturing projects during the critical transition from prototype to production. A working prototype may look and feel like the final product, but moving from prototype to mass production is a far more complex j…

1
What's Next for GRC Academy and Jacob Hill 3:50

20h ago3:50

3:50

I have an incredible announcement to share! 👀 Before that though, let me share some of my history with you. Back in 2016, I started a side-business called TEKFused LLC focused on web design/hosting. Fast forward to 2022, I launched GRC Academy, and since then I’ve released 3 CMMC courses, released 50+ podcast episodes, and partnered with some amazi…

1
204 - The Dictionary & Thesaurus of Combination Products (Finally Explained) with Susan Neadle 32:44

2d ago32:44

32:44

In this episode of Let’s ComBinate: Drugs + Devices, we welcome back Susan Neadle, author of The Combination Products Handbook. Susan explores the persistent and evolving challenge of terminology in combination products—a problem that continues to create confusion and regulatory risk even in 2025. Susan emphasizes the need for alignment on terminol…

1
Sibos 2025 13:49

2d ago13:49

13:49

Sibos 2025 is around the corner, and we've got your sneak peek. Join Owen McDonald and Vitus Rotzer from Bottomline as they break down the likely hot topics for the event - from the seismic ISO 20022 migration shift and G20 goals cross-border payment goals to real-time payments expectations. The focus will be on upgrading legacy and siloed systems …

1
Scaling an ISO to 600+ MIDs Per Month 47:45

7d ago47:45

47:45

What does it really take to build an ISO capable of boarding 600+ new merchant accounts every month? In this week’s episode, James Shepherd sits down with Dustin Magaziner of PayBright to explore the strategies, systems, and mindset behind scaling an ISO to that level. From operational challenges to growth tactics, Dustin shares a behind-the-scenes…

1
When To Sign Off On Injection Mold Tooling — Inside the Journey from DFM to T0→T2 31:26

9d ago31:26

31:26

Episode 289: Adrian is joined again by our head of New Product Development, Paul Adams, to explore the complexity of plastic injection mold tooling and what it takes to go from tooling design to mass production of plastic parts. They explore the full journey, from DFM and tool design through trial runs (T0, T1, T2) to final sign-off and mass produc…

1
203 - Drug Delivery, Platforms, IP Battles, Supply Chain Risks with Jim Collins 45:50

9d ago45:50

45:50

In this episode of Let’s Combinate, Subhi Saadeh sits down with Jim Collins, a leader in drug delivery with over 30 years of experience at Eli Lilly, Sanofi, and now as an advisor and board member. Jim shares the history of combination products before the term even existed, from insulin pens in the 1990s to modern platforms and on-body injectors. W…

1
Strategic Payment Partnerships: Navigating Uncertain Climates 14:42

10d ago14:42

14:42

In this episode of the Payments Podcast, Mandy Miller, Chief Customer Officer at Bottomline, shares how collaboration across the B2B payments ecosystem is driving innovation and resilience. As banks, fintechs, and payment providers face economic uncertainty, Mandy reveals how strategic partnerships are helping them deliver better customer experienc…

1
Sealing the Smallest Molecule: Adhesives for Hydrogen & Fuel Cells 14:47

12d ago14:47

14:47

How do you seal the most elusive molecule in the universe? In this episode of Adhesion Matters, we explore the unique role adhesives and sealants play in the hydrogen economy. From membrane–electrode assemblies (MEAs) in fuel cells to valves, pipelines, and high-pressure tanks, hydrogen’s small size creates extraordinary challenges: permeation, emb…

1
Seamless Sealing: Henkel’s Sonderhoff FIPFG Foam Gasket Technology 15:31

12d ago15:31

15:31

What if seals could be created directly on your part—no cutting, no insertion, no seams? In this episode of Adhesion Matters, we dive into Henkel’s Sonderhoff Formed-in-Place Foam Gasket (FIPFG) technology, a system that applies liquid foam directly onto components where it cures into seamless, precise, and highly resilient gaskets. We explore how …

1
Sticking Safely: Medical PSAs, Biocompatibility, and ISO 10993 12:05

12d ago12:05

12:05

Why must a medical adhesive stick—and then let go—without harming the skin? In this episode of Adhesion Matters, we dig into the science—and the sticky business—behind pressure-sensitive adhesives (PSAs) designed for everything from surgical dressings and wearables to wound care patches. We compare key chemistries—silicones, acrylics, and hydrogels…

1
Adhesives at Sea: Structural Bonding and Safety in Modern Shipbuilding 15:41

12d ago15:41

15:41

Welcome back to the Adhesion Matters podcast. How do adhesives survive salt spray, constant shock, and the world’s toughest fire standards? In this episode, we dive into the unique challenges of marine and shipbuilding applications. From composite superstructures and deck bonding to corrosion-resistant sealing, adhesives are now replacing welds and…

1
How to Get Merchants Their Money Faster 49:37

15d ago49:37

49:37

Ever wondered what it takes to move from a retail ISO to a wholesale ISO—or what a Payfac actually is? In this week’s episode, James Shepherd sits down with Kyle Morgan to unpack the mechanics of payments behind the scenes. Learn why faster funding for merchants comes at a cost, how the flow of funds works, and the differences between wholesale ISO…

1
Traffic Lights for Product Success. How Phase Gates Save Time & Money 37:40

14d ago37:40

37:40

Adrian is joined once again by Paul Adams, the Sofeast Group’s Head of New Product Development, based at Agilian Technology, our contract manufacturer, to discuss the importance of phase gate (or stage gate) reviews in new product introduction (NPI). When developing and manufacturing a product, rushing forward without checks at key stages can lead …

1
202 - Becoming an Expert in the Work Nobody Wants to Do/Design, Risk, and the Messy Middle of Combination Products w/Joey Frechin 32:12

18d ago32:12

32:12

In this episode of Let's Combinate, host Subhi Saadeh is joined by long-time friend and Senior Technical Program Manager Joey Frechin, who brings a wealth of experience in med tech consulting. They discuss the intricacies of risk assessments for medical devices and drugs, focusing on differences and improvements in methodologies over the years. Joe…

1
6 Reasons ISOs and ISVs Don't Work Well Together 1:00:36

22d ago1:00:36

1:00:36

It is no secret that ISOs are looking for integrated payments partnerships, while ISVs want access to payments industry distribution, but so far, these partnerships have not lived up to the hype. In this week's episode, James Shepherd shares the 6 reasons why ISOs and ISVs have not worked well together so far and what both sides can do about it. Th…

1
Tariffs, Trade War, and the Factory Floor: Buyer Risks in 2025 38:33

21d ago38:33

38:33

Tariffs, shifting trade policies, and unpredictable order patterns are creating a “stop–go” manufacturing environment in China. For buyers, this means unexpected quality issues, capacity crunches, and supply chain instability. In this episode of China Manufacturing Decoded, Renaud Anjoran and Adrian from the Sofeast team break down the real-world i…

1
201 - Inside a $300M FDA Remediation, Lessons from Zimmer to EpiPen Warning Letters, 99.999% Reliability and Quality 4.0 34:25

25d ago34:25

34:25

In this episode of Let’s ComBinate, Subhi Saadeh sits down with Jeff Gensler, a quality and regulatory leader with 30+ years in MedTech, pharma, and combination products. Jeff takes us inside FDA warning letters, consent decrees, and massive remediation efforts—including the 1,400 DHF Zimmer Biomet project and achieving 99.999% reliability with the…

1
Driving ROI with Embedded Payments 10:34

26d ago10:34

10:34

Paul McMeekin talks with Coupa’s Bill Wardwell about how embedded payments are transforming finance. Learn how Coupa and Bottomline are helping businesses streamline supplier payments, reduce fraud, and unlock ROI—all within a seamless user experience. Plus, Bill shares his top advice for CFOs on turning payments into a strategic advantage.…

1
From Heat to Miniaturization: How Adhesives Are Reinventing PCB Manufacturing 21:36

26d ago21:36

21:36

Welcome back to Adhesion Matters. Adhesives have quietly evolved from simple bonders into indispensable, high-performance materials in PCB manufacturing—critical for thermal management, electrical performance, and environmental resilience. In this episode, we explore how adhesives empower modern electronics: enabling miniaturization, supporting fle…

1
Bonded for Safety: How AS/EN 9120 Certification Ensures Aerospace Adhesives Integrity 22:57

26d ago22:57

22:57

In this episode of Adhesion Matters, we shine a light on one of aviation’s unsung heroes: adhesives. These advanced chemical formulations are increasingly replacing rivets and bolts in aircraft and spacecraft—but only when handled with meticulous quality control. We explore why AS 9120 / EN 9120—a specialized quality management standard tailored fo…

1
Bonded for Wind: Inside the Blade Bonding Revolution 30:36

27d ago30:36

30:36

In this episode of Adhesion Matters, we power up to explore adhesive bonding in wind turbine blades—unpacking the engineering breakthroughs, production hurdles, and future trends that are shaping blades for a sustainable energy future. What You'll Learn: The Invisible Backbone of Blades Adhesives do far more than just ‘stick’—they bond complex comp…

1
PFAS-Free Adhesives: The Roadmap 28:50

28d ago28:50

28:50

In this episode of Adhesion Matters, we explore the urgent transition toward PFAS-free adhesives—a shift driven by environmental concerns, strict regulations, and growing public awareness. What You’ll Learn: PFAS: The 'Forever Chemicals' You Don’t Want in Your Glue Once valued for exceptional resistance to water, heat, and chemicals, PFAS compounds…

1
How the Adhesive & Sealant Council Is Powering Innovation, Sustainability & Workforce Growth 19:03

27d ago19:03

19:03

What if the future of electric vehicles, green buildings, even everyday packaging rested on something as deceptively simple as glue? In this episode of Adhesion Matters, we dive into the world of the Adhesive and Sealant Council (ASC)—the influential North American trade association quietly driving innovation, education, advocacy, and sustainabilit…

1
Maximizing Your Time at Industry Events 28:10

29d ago28:10

28:10

Are industry conferences worth your time and money? In this episode, James Shepherd sits down with John Newton, chief organizer of the Western States Acquirers Association (WSAA), to talk about how to decide whether to attend, the value of sponsoring versus being an attendee, and proven strategies to maximize networking opportunities. James also sh…

1
Pilot Runs: Crucial for Manufacturing Success 32:21

28d ago32:21

32:21

Jumping into mass production without a pilot run is like launching a rocket without a test fire, risky, costly, and likely to go wrong. In this episode of China Manufacturing Decoded, Renaud Anjoran and Adrian from the Sofeast team break down what the pilot run process really is, why it's non-negotiable in any serious manufacturing project, and wha…

1
Silicone Masks for Hollywood (Zhermack) 13:36

29d ago13:36

13:36

Ever watch a movie scene where a character rips off another face and thought, “How did they make that look so real?” In this episode, Adhesion Matters pulls back the curtain on the dazzling world of hyper-realistic silicone masks—think Mission: Impossible-level disguise magic. What You’ll Learn in This Episode: Silicone: The Star of Cinematic Makeu…

1
Invisible Lifesavers: Adhesives Transforming Medical Devices 18:46

29d ago18:46

18:46

Have you ever paused to think about what holds those tiny, life-saving gadgets in place—like the adhesive on your wearable monitor or the seal inside a stent? In this episode, Adhesion Matters unpacks the quietly powerful role that adhesives play in medical device innovation. Why This Episode Is Essential Listening Beyond “Just Glue” Modern medical…

1
Superglue of the Future: AI-Powered Hydrogels That Stick Underwater 19:42

29d ago19:42

19:42

Welcome back to Adhesion Matters. Ever wondered if we could engineer glue so powerful it works underwater and endures tides? This episode dives into a wild, near-futuristic breakthrough that merges big data, bio-inspired chemistry, and machine learning to create a glue that’s practically unstoppable. What you’ll discover: Evolution as a data source…

1
Meet the 10 Visionaries Reinventing Adhesives 16:27

29d ago16:27

16:27

Welcome back to Adhesion Matters. Ever stop to think what’s really holding your smartphone, car, or skyscraper together? This episode reveals the unsung heroes behind the adhesives that empower our modern world. We spotlight the top ten industry visionaries whose leadership is driving innovation, sustainability, and evolutionary change in adhesive …

1
200 - MedTech and Pharma After 200 Episodes….. 17:08

1M ago17:08

17:08

In this milestone episode, I reflect on what it’s taken to record, edit, and release 200 episodes focused on medical devices, pharma, and combination products. I share three hard-earned lessons not just about the industry, but about how we grow, lead, and keep learning inside it. From the sheer scope of the work to the surprising, non-linear paths …

1
Industry Shakeups: How M&A is Reshaping Adhesives 21:10

1M ago21:10

21:10

You might not think about what holds our world together—but that invisible hero is adhesives. In this insightful episode, Adhesion Matters dives into how mergers and acquisitions have quietly transformed this foundational—and surprisingly dynamic—industry over the past fifty years. What You’ll Discover: An Invisible Powerhouse in Plain Sight Learn …

1
Thermal Runaway: How Adhesives Help Stop EV Batteries from Exploding 22:01

1M ago22:01

22:01

What if one tiny cell could tip a whole EV battery into an uncontrollable blaze? In this high-voltage episode of Adhesion Matters, we expose the silent, high-stakes role adhesives play in preventing—and even containing—thermal runaway. Inside the Episode: The Hidden Danger of EV Batteries Thermal runaway isn’t just a buzzword—it’s a real, rapid cha…

1
TECHNOMELT® Uncovered: Henkel's Heat-Melt Revolution 12:56

1M ago12:56

12:56

Ever thought that hot glue sticks are just for crafts? Think again. In this episode of Adhesion Matters, we go beyond the DIY trope to uncover the industrial powerhouse behind Henkel’s TECHNOMELT® hot melt adhesives—and how they’re quietly revolutionizing modern manufacturing. What You’ll Uncover: Beyond the Glue Stick Whether you're patching at th…

1
BETAFORCE™: How DuPont Glue Powers the EV Revolution 11:37

1M ago11:37

11:37

What if I told you that something as seemingly simple as adhesive is reshaping the future of electric vehicles and sustainable manufacturing? In this episode of Adhesion Matters, we take a deep dive into how DuPont’s BETAFORCE™ adhesive line is quietly powering the next generation of ultra-light, high-performance, and eco-conscious vehicles. What’s…

1
Tiny Bonds, Timeless Precision: Adhesives in Watchmaking 20:46

1M ago20:46

20:46

Can you imagine a luxury timepiece—sleek, precise, elegant—held together not just by screws or lugs, but by invisible champions: adhesives? In this episode of Adhesion Matters, we turn the spotlight on how modern adhesives have quietly become indispensable in both walk-your-line mechanical watches and cutting-edge smartwatches. What’s Inside: From …

1
Adhesive Dispensing Technology 17:09

1M ago17:09

17:09

What if the invisible gear behind your smartphone, EV battery, or medical patch was not software—but the precision adhesives that hold it all together? In this episode of Adhesion Matters, we explore the quietly powerful world of adhesive dispensing technology—a high-stakes, high-growth mechanical art form that’s reshaping modern manufacturing. Wha…

1
Inside the U.S. Adhesive Market Boom 29:49

1M ago29:49

29:49

Think adhesives are mundane? Think again. In this episode of Adhesion Matters, we pull back the curtain on the massive—and rapidly evolving—U.S. adhesive market, revealing the high-stakes innovation and economic power behind the products that hold our world together. What You’ll Discover: The Market Unmasked The U.S. adhesive market is booming, pro…

1
Why Pharma Labels Stick: Adhesives Behind Your Medicine 18:31

1M ago18:31

18:31

Every time you pick up a medicine bottle, the label might barely catch your eye—but behind that label lies a hidden world of innovation and safety. In this episode of Adhesion Matters, we dive deep into how advanced adhesives ensure that crucial information stays secure, clear, and intact—from factory lines to medicine cabinets. Why This Episode Ma…

1
Movie Magic Glue: Adhesives Behind the Scenes in Film 18:22

1M ago18:22

18:22

Imagine the most stunning zombie makeup, miniature spaceship models, or dramatic set pieces—and think about what actually keeps them together. In this Adhesion Matters episode, we dive into the secret art form of adhesives in Hollywood—where chemistry meets cinematic spectacle. What You’ll Discover: From Ancient Bonding to Hollywood Innovation Lear…

1
Loctite’s Legacy: How One Glue Built an Empire 18:16

1M ago18:16

18:16

Have you ever wondered what keeps modern manufacturing from unraveling—everything from electronics to automotive parts? In this episode of Adhesion Matters, we trace the remarkable journey of LOCTITE®—from its groundbreaking origins to becoming a flagship brand under Henkel’s global adhesive empire. What You’ll Discover in This Episode: A Chemistry…

1
Adhesive Plot Devices: How Glue Tells the Story in Films 11:08

1M ago11:08

11:08

Next time you watch a movie, notice how something as simple as super glue or duct tape can suddenly shift from prop to plot twist. In Adhesion Matters, we shine a spotlight on the often-overlooked but profoundly impactful role adhesives play in storytelling. What You’ll Discover: Super Glue: Comedy and Horror, One Bond Away Cyanoacrylate’s lightnin…

1
From Rivets to Glue: How Adhesives Built Modern Trains 20:44

1M ago20:44

20:44

All aboard for a journey behind the scenes of modern rail engineering! In this enlightening episode of Adhesion Matters, we explore how adhesives have evolved from background players to central pillars in rail car design and construction. What You’ll Discover: A Revolution in the Rail Yard From a mere ~10 kg of adhesive per rail car in the 1980s to…

1
The Secret Glue Making Exotic Wood Instruments Sing 17:52

1M ago17:52

17:52

Have you ever held a handcrafted guitar or ukulele made of rare, exotic hardwood—perhaps the mesmerizing grain of Hawaiian koa—and wondered what hidden magic gives it both its beauty and voice? In this special episode, Adhesion Matters uncovers the unsung hero behind the craftsmanship: adhesives. Why this episode is a true standout: Beyond the Surf…