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THE Sales Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of sales, who want to be the best in their business field.
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The all-new Lisa Bean podcast - weekly motivation to help you change your life! Lisa Bean is the founder of the multiple six figure business DARETOGROW, and author of the Amazon topping book First Sh!t Version. Through her online programmes she teaches purpose-driven entrepreneurs how to launch a business to make a living doing what they love and how to scale that business to six figures online. Having sold over £1m of services in her businesses (across marketing, recruitment and online trai ...
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Welcome to Selling Local, powered by The Sales Rebellion. Currently you will find 3 seasons of Selling Local with all different hosts including Dale Dupree, Chris Watson, Beth Pagano and Adam Snider. We recommend going on the journey of building this podcast with us by listening from start to finish... That journey will start with the infamous 'copier warrior' - the personal brand of Dale Dupree... You will hear sales stories, advice and experiences from the mouth of a boy who wielded a swor ...
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I hear some people say translating terms like “nemawashi” into English is difficult. Really? I always thought it was one of the easier ones. Let's just call it “groundwork”. In fact, that is a very accurate description ,from a number of different angles. Japanese gardeners are superstars. There is limited flat space in this country, so over centuri…
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Minato-ku or the “Port Area” is a central part of Tokyo, which used to be harbourside for goods being delivered to the capital in ancient times. My three barbers’ stories are tales of customer service opportunities gone astray, in a country where customer service is the envy of the rest of the world. Each story brings forth a reflection on our own …
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There is no doubt that the pandemic has made it very fraught to find new clients in Japan. The new variants of the virus are much more contagious and have already overwhelmed the hospital infrastructure in Osaka, in just weeks of the numbers taking off. Vaccines are slow to roll out and so extension after extension of lockdowns and basic fear on bo…
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Japan is a very hierarchical society. I am getting older, so I appreciate the respect for age and stage we can enjoy here. Back in my native Australia, older people are thought of having little of value to say or contribute. It is a youth culture Downunder and only the young have worth. “You old so and so, you don’t know anything” is reflective of …
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When we read commentary about how we should be recruiting A Players to boost our firm’s performance, this is a mirage for most of us running smaller sized companies. If you are the size of a Google or a Facebook, with massively deep pockets, then having A Players everywhere is no issue. The reality is A Players cost a bomb and so most of us can’t a…
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If we try to hide the bad news for the buyer will that work? How long with it work for? Bernie Madoff died in prison, his wife left in a perilous state, one son dead from suicide and the other from cancer. I call that family devastation. He got away with his lies and cheating for quite a while. He offered modest, but steady returns. He told people …
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The buyer is King. This is a very common concept in modern Western economies. We construct our service approach around this idea and try to keep elevating our engagement with royalty. After living in Japan for 36 years and selling to a broad range of industries, I have found in Japan, the buyer is not King. In Nippon the buyer is God. This differen…
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Confidence sells. We all know this instinctively. If we meet a salesperson who seems doubtful about their solution or unconvinced it is the right thing for us, then we won’t buy from them. The flip side is the con man. They are brimming with brio, oozing charm and pouring on the surety. They are crooks and we can fall for their shtick, because we b…
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Buying from people we like and trust makes a lot of sense. Sometimes we have no choice and will hold our nose and buy from people we don’t like. Buying anything from people we don’t trust is truly desperate. So when we flip the switch and we become the seller to the buyer, how can we pass the smell and desperation tests? How do you establish trust …
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Is selling telling or is it asking questions? Actually, it is both. The point though is to know what stories to tell, when to tell them and how to tell them. We uncover the opportunity through asking the buyer questions about what they need. Once we know what they need, we mentally scan our solution data base to find a match. This is when the stori…
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Japanese salespeople really care about their clients. This is good, except when it isn’t and that is usually when they are prioritizing the client over the firm which employs them. Japan is a relationship driven, risk averse business culture, where longevity is appreciated. This often translates into the salespeople being captured by a type of “Sto…
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Luck is the nexus of hard work and persistence. Salespeople need some luck, even if they have to create it themselves. That old blues refrain “If it wasn’t for bad luck, I’d have no luck at all” can’t apply. We have to make our own luck and here are seven luck creation principles we can start using immediately to help us get there. No fancy varsity…
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An ideal work week for salespeople would start everyday with sales role play with colleagues. When we do serious exercise we warm up to get into prime condition for becoming better at our activities. It is the same with sales, we need to warm up before we interact with clients. We need to get our communication vehicle into top well maintained condi…
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Let's just cut to the chase: what's in it for you? Straight away ... ... wonder how many will catch the calm demeanor in which Kaleigh communicates from. There's a tranquility in her presence that exudes confidence, and that our friends is what opens the door for those you're seeking to serve to feel you have their best interests at heart. If you d…
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In Part One, we talked about Jan Carlzon’s insights into the importance of consistent service being provided to clients. The buyer mantra is know, like and trust in sales. We also talked about the basics of sales – prospecting and closing. Now are we going to continue the errors, shortcomings and mistakes of last year into the new year or not? Are …
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If you hired a sales person and found out they were doing what you’re doing now to sell, how happy would you be?! For a lot of people, the true answer is NOT VERY. We’d want a sales person: Reaching out to new prospective buyers Pitching weekly or daily either face to face, at events or on webinars Using content to build a brand / reach new audienc…
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Journeymen salespeople are starting another year of selling. Maybe their financial year is a calendar year or maybe the year wraps up in March. It doesn’t matter, because there is a mental trick we play on ourselves that January 1st represents a new start, a new year. Sales can be exhausting and 2025 will not go down as a bumper year for the vast m…
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Y'all ... I had all sorts of intentions to edit out the rough spots in here, the pauses... the-on-the-fly thinking that takes up space in unspooling that yarn. However ... there's bone marrow in this chinwag that creates an impact inside your bone marrow if you're willing to cue your curiosity. We name names ... we call it out. Aleasha, Adam... tak…
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There is a process to sales. Amazingly, most salespeople don’t know what it is. They are either ignorant, because they haven’t been trained or arrogant, arguing they won’t be entangled by any formulistic wrangling. They say they follow their muse and let the sales conversation go where it may, because they are “spontaneous” creatures, residing in t…
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A stranger contacts you out of the blue or you meet them fleetingly at an event and they call you afterwards. They are a salesperson and they want to sell you something. Our typical reaction is one of caution. Why is that? We have all become addicted to technology which has sped everything in business up to warp speed, but somehow we are all perenn…
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We wanted to give you 94 seconds of what really matters when connecting with other humans... Behind every business (and personal) conversation, is a human with cherished memories ... perhaps of a childhood lake, a neighborhood that's shaped them, from a skinned knee, to Wednesday dinners at Keith's... ingrained family traditions that still resonate…
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There is sooooo much gold in these here parts, and it ain't just cuz she's a Texan folks. Wait, that's California: gold, gold rush. I digress. From leadership, to operations, snuggling in motherhood and carrying the torch of all things "sales," Jessica Allen takes us on a journey of uplifting transparency in all things, to enlightening her clients …
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A stranger contacts you out of the blue or you meet them fleetingly at an event and they call you afterwards. They are a salesperson and they want to sell you something. Our typical reaction is one of caution. Why is that? We have all become addicted to technology which has sped everything in business up to warp speed, but somehow we are all perenn…
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WARNING: we always have spice in our language... this one has E X T R A ... you've been warned. The accent is real, and as thick as it can get. Thick as thieves between the three of us, it's true. We're releasing this on the official LOVE day: Valentine's... cuz, well Paddy Higgins has fo schizzle stolen both of our hearts, and we're honored and th…
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“I like talking with people, so I want to be in sales” is a terrifying conversation to have with one of your staff. They are not doing so well in their current role, so they imagine they will just glide across to sales to have an easier time of it. They may try and do it internally as a switch of roles or they may quit their current job and go and …
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Y'all ... here's the deal ... Jen wears her heart outside of her body. Inside our chinwag ... she gives a Masterclass in Serving Others ... it's baked into the DNA of Who. She. Authentically. Is. And even more speaks to the vulnerabilty and courage she has to unflinchingly show up as Jen Jones. We're going to say this again... Stop. Selling. Louder…
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“I like talking with people, so I want to be in sales” is a terrifying conversation to have with one of your staff. They are not doing so well in their current role, so they imagine they will just glide across to sales to have an easier time of it. They may try and do it internally as a switch of roles or they may quit their current job and go and …
  continue reading
 
Just a wee taste of what's to come this coming February ... a wee morsel in the power of the potty mouth and creating realness in the rawness in the magical moment when your prospect drops their first four-letter word, and suddenly you're both human beings instead of 'vendor' and/or 'prospect'... 'client' ... It's like finding out your prospect has…
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We often hear that people buy on emotion and justify with logic. The strange thing is where is this emotion coming from? Most Japanese salespeople speak in a very dry, grey, logical fashion expecting to convince the buyer to hand over their dough. I am a salesperson but as the President of my company, also a buyer of goods and services. I have been…
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Adam and I wanted to do a wee bit pivot ... Snuggle in behind the scenes at TOTALITY 2024, where veteran Sales Kingpin Kevin "KD" Dorsey drops the rawest wisdom on why he's ditching mainstream sales conferences for the road less traveled. In this unfiltered 6-minute peek, KD reveals why mastering fundamentals must come before adding your unique sec…
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Generally speaking, we mainly have failures of follow up in B2B sales. The conduct of the sale’s meeting is normally done professionally. Perhaps the salesperson could have asked better questions or presented the application of the benefits of the solution better. Maybe they could have dealt more professionally with objections or closed the deal mo…
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The Anitza Pizza Paradigm Whoever said pizza was merely a carb-loaded comfort food was sorely mistaken. In the world of Anitza (pronounced Ah-Neat-Za, like pizza) Martins, it's a full-on sales philosophy, who knew?! Sure, pizzas are topped with pepperoni and cheese, but how about topping your career with authenticity and faith? Anitza’s world is on…
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Most of the time in Japan, I attend client meetings alone. This is not how the Japanese do it. The President going to a meeting alone, without some staff in attendance is rather rare. Presidents have degrees of prestige and one of the indicators is how many flunkies they have in attendance. My ego is big enough already to have to worry about people…
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Blast Off into Rebelicious Awkwardness as Rebels Are Wont to Do Let's start at the beginning... or rather, let's just blast off, because who needs a boring intro anyway? Much like a well-placed hashtag, this episode of "Selling Local" shoots for the stars with a countdown that sprouts awkward guffaws. Because what's better than starting things off …
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We often hear that people buy on emotion and justify with logic. The strange thing is where is this emotion coming from? Most Japanese salespeople speak in a very dry, grey, logical fashion expecting to convince the buyer to hand over their dough. I am a salesperson but as the President of my company, also a buyer of goods and services. I have been…
  continue reading
 
Japan loves the Devil they know over the Angel they don’t know. Change here is hard to achieve in any field, because of the inbuilt fear of mistakes and failure. This country takes risk aversion to the highest heights in business. There are no rewards for salaried employees to take risk. There are massive career downsides though, if things go wrong…
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Rebels, gather 'round. Welcome back to our spirited chinwags of Selling Local, where conversations about living in the present are as radiant as they are Rebellious. Jacquelyn Nicholson, the muse of insightful chatter and genuine connection, takes to the mic alongside your cheeky n' charismatic duo, Bethie and Adam. This podcast brings you the esse…
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