Best Get Customers Back Into The Store Podcasts (2025)

1
Work Less, Earn More: How Outsourcing Customer Service Pays Off | Jordan Brown (MU Classic) 55:06

Play Pause

3m ago55:06

55:06

#664 Is customer service draining your time and resources? It doesn’t have to! In this episode hosted by Kirsten Tyrrel, we’re joined by Jordan Brown, founder and CEO of Omnie, who explains how outsourcing customer service can actually increase revenue while giving you back valuable time. Jordan shares how the right mix of AI and human support can …

1
Everything we know about Ben Shuldiner, the lone finalist for Seattle Public Schools superintendent 19:45

1h ago19:45

19:45

After a monthslong search, the Seattle Public Schools district finally has a new superintendent. The Seattle School Board voted to name Ben Shuldiner as the lone finalist for the role. Shuldiner is currently the superintendent of the Lansing School District in Michigan. He’ll be the fourth superintendent in the last decade. Back in March, former su…

1
Ep 649: The 7 Types of AI Agents and the 10 Top Agents for Businesses to Grow 50:50

41m ago50:50

50:50

There's like a bajillion AI agents. 🤖 But most of the REAL agents fall into these 7 categories that you need to understand. Oh.... and don't worry. We'll break down the top 10 AI Agents for business growth. Join us as we go over Agents 101, the 7 categories of AI agents, and the 10 you should be paying most attention to. Ep 649: The 7 Types of AI A…

1
Buy, Sell, and Flip Online Businesses — Even If You're NOT the 1% (Live Demo!) | Blake Hutchison 45:39

11h ago45:39

45:39

#663 Most entrepreneurs talk about starting businesses — but what about buying or selling them? In this episode, host Kirsten Tyrrel sits down with Blake Hutchison, CEO of Flippa, the world’s leading marketplace for buying and selling online businesses. Blake explains how Flippa helps everyday entrepreneurs find liquidity and buyers for digital ass…

1
Reign on me: Seattle's NWSL team heads back to the playoffs 15:20

5h ago15:20

15:20

Seattle's pro women's soccer team have returned to the National Women's Soccer League playoffs. Seattle Reign play the Orlando Pride on Friday in a win-or-go-home match. But do the Reign have the potential to make a deep playoff run? Soundside producer Gabrielle Healy gets into it. Plus, everything you need to know about coach Laura Harvey and Chat…

1
Soundside's "Weekend Warmup" - Nov 7-10 6:19

7h ago6:19

6:19

It’s weekends like these where you WANT a solid plan for what to do, so you’re not just stuck sulking about the weather. And while Soundside Producer Jason Megatron Burrows may be on his way to sunny Florida AS WE SPEAK for a weekend in Tampa, he still left us with a smattering of potential options: LINKS: Port Gamble Ghost Conference Best of the N…

1
Ep 648: How 74% of Enterprises Get Real AI ROI While Pundits See Failure 38:11

23m ago38:11

38:11

Is it AI failure or AI success? 🤔 We see massive trillion dollar valuations for AI companies, yet constant ‘AI bubble’ bust stories. And we see stories playing out in the media that say AI is both an enterprise boon and a complete waste of time. Welp…. A new study from Wharton will hopefully put this to rest. Among other things, it shows that 74% o…

1
603: He Built a $1B Beauty Brand Selling $1 Makeup | Joey Shamah 51:49

23m ago51:49

51:49

Joey Shamah built e.l.f. Cosmetics into a billion-dollar beauty brand by doing the exact opposite of every competitor in the industry.In this interview, the e.l.f. co-founder breaks down how he turned a radical $1 makeup idea—laughed at by investors and retailers—into a global powerhouse that went public on the New York Stock Exchange. From bootstr…

1
Art Meets App Development: Launching a Mobile E-Card App on the Apple App Store | Kate Pitner 48:30

1d ago48:30

48:30

#662 What does it really take to turn your creative passion into a tech product? In this episode, host Kirsten Tyrrel chats with artist and illustrator Kate Pitner, the creator of Poppynotes — a boutique mobile e-card app bringing kindness, connection, and fun back to digital communication. Kate shares how her childhood love for designing greeting …

1
Tacoma homeless encampment ban expands, critics ask where people will sleep 15:21

1d ago15:21

15:21

It’s getting harder for unhoused people in Tacoma to find a place to spend the night. Last week, the city council there voted narrowly, 5-to-4, to expand buffer zones where encampments are not allowed. The new ban, which went into effect this week, includes areas within two blocks of public schools, parks, libraries, and most of downtown and Hillto…

1
How to Reverse Engineer Your Business Goals | Final BMMM Coaching Call (Part 2 of 2) (MU Classic) 36:36

2d ago36:36

36:36

#661 Want to know the secret to building a business that practically runs itself? In Part 2 of the final coaching call for the Build My Money Machine program, Justin and Tara Williams dive even deeper into the actionable steps for building a successful business. They break down the final steps of the process — from creating and executing a prioriti…

1
"HELP ME!!! HELP ME!!!" WA prison kept woman in dark while her husband was dying 18:47

1d ago18:47

18:47

In April, 25-year-old Alex Kuhnhausen died of a bacterial infection he contracted at Washington State Penitentiary in Walla Walla. This isn’t unheard of – last year, there were 39 deaths reported in Washington prisons. But the details of Alex Kuhnhausen’s decline and death raise questions about decisions by prison officials and medical staff; decis…

1
Ep 647: The New Secret Google Gemini Feature that Quietly Kills Powerpoint slides 31:37

23h ago31:37

31:37

Three words to Google Gemini and you can kiss your PowerPoint woes goodbye. 👋 Google Gemini quietly rolled out a kinda secret feature that TBH was deserving of a keynote. So how do you create slides in Google Gemini? And what are the pros and the limitations? Tune in as we put AI to Work on Wednesdays. The New Secret Google Gemini Feature that Quie…

1
Need a Product Launch Strategy? From Chaotic Drop to Seamless, Hype-Driven Event | Michael Dodsworth 44:52

2d ago44:52

44:52

#660 What if you could turn product launches into full-blown fan experiences? In this episode, host Brien Gearin sits down with Michael Dodsworth, founder of Fanfare, the LA-based SaaS company helping brands like Nike and Supreme transform chaotic product drops into seamless, hype-driven events. Michael shares his journey from early engineering day…

1
Anila Quayyum Agha, the artist behind the Seattle Asian Art Museum's latest exhibit 19:33

2d ago19:33

19:33

When you step into the Seattle Asian Art Museum’s new exhibit… you feel small. You’re surrounded by light, blocks of color reaching across the floor, creeping up the walls. The art takes up space, immersing you in light and shadow, as though you’ve entered another world. Steel cubes carved with meticulous designs hang from the ceiling. Papercraft c…

1
The last Seattle mayor to get reelected tells us how he did it 11:44

2d ago11:44

11:44

As voters head to the polls amid a contentious mayoral race in Seattle, we’re looking to the past to try to answer a lingering question. It’s hard to win reelection as a Seattle mayor. The last time it happened was nearly two decades ago. Why has it been so long? We're going directly to the source for more: Democrat Greg Nickels was mayor of Seattl…

1
Ep 646: OpenAI: How can A former nonprofit losing $12 billion a quarter go public at $1 trillion? 49:27

2d ago49:27

49:27

OpenAI: reportedly losing $12 billion a quarter. 🥵 Also OpenAI: reportedly going public at a $1 trillion market cap. 🤑 The math aint mathin, right? Or is it? Join Everyday AI for our Hot Take Tuesday breaking down OpenAI's new structure, its new deal with Microsoft, and whether they're likely to keep losing money or be Wall Street's next darling. N…

1
602: (Solo) What I Learned From Alex Hormozi’s $100M Book Launch 13:35

2d ago13:35

13:35

Everyone saw the headlines—but the real lessons from Alex Hormozi’s $100M book launch are in the planning, positioning, and pre-launch. In this episode, I break down the fundamentals you can lift straight into your next product launch or Black Friday promo: how to think like a founder (not an influencer), engineer your unit economics, and turn mont…

1
Building a Shopify Agency That Delivers Massive Growth for E-commerce Brands | Kurt Elster 44:06

3d ago44:06

44:06

#659 What if the simplest, scrappiest tactics could unlock massive success online? In this episode, host Kirsten Tyrrel chats with Kurt Elster, founder of Ethercycle and host of The Unofficial Shopify Podcast, about how he built a thriving agency helping e-commerce brands scale on Shopify. Kurt shares how handwritten letters under shop doors turned…

1
A Gig Harbor teen was coerced into suicide -- the group behind it has victimized thousands 20:59

3d ago20:59

20:59

TRIGGER WARNING - SELF HARM INVOLVING CHILDREN In 2022, the body of 13-year-old Jay Taylor was discovered behind a grocery store in Gig Harbor. Jay had died by suicide, a tragedy that only grew more shocking when police realized he’d livestreamed the act on Instagram, encouraged by the people watching. Jay Taylor was a victim of 764, a global onlin…

1
The Power of Decisive Action | Final BMMM Coaching Call (Part 1 of 2) (MU Classic) 51:00

4d ago51:00

51:00

#658 Most people fail in business not because they don’t have the right idea — but because they get stuck in indecision! In this episode featuring Justin and Tara Williams, you'll hear Part 1 of the final coaching call for the Build My Money Machine program! In this special two-part segment, Justin and Tara reflect on the journey, share key lessons…

1
EP 645: OpenAI’s $1 trillion IPO, Google Gemini closing ground on ChatGPT, Microsoft’s AI app builder & more AI News That Matters 38:21

4d ago38:21

38:21

Big AI deals. 🤝 Titans chasing startups. 🏃 Vibe coding with never-before-seen ease and enterprise AI following you to the apps you use every day. 🪄 As always, we saw some huge AI moves this week. How big? A (potential) $1 trillion IPO, hundreds of millions of users and 30K jobs cut. If you missed all the AI movement, we'll get you caught up and hel…

1
Selling to Private Equity? How to Reverse Engineer a Million-Dollar Business Exit | Nick Bradley 43:51

4d ago43:51

43:51

#657 What does it really take to sell your business for millions? In this episode, host Brien Gearin sits down with Nick Bradley, founder of High Value Exit — a global expert who’s helped lead 26 business exits totaling $5 billion. Nick reveals how founders can prepare their businesses for a high-value sale, what private equity buyers really look f…

1
Cash Flow Is the Key to Financial Freedom | Chris Miles (MU Classic) 53:20

5d ago53:20

53:20

#656 What if saving money isn’t the key to financial freedom—but creating cash flow is? In this episode hosted by Kirsten Tyrrel, Chris Miles, the cash flow expert and founder of Money Ripples, reveals why true financial freedom comes from cash flow, not just saving or investing in traditional ways. Chris shares how he retired twice by building str…

1
How Giving Away $100 a Day Transformed Our Financial Future | Jeff and Rhonna Farrer - Part 3 of 3 (MU Classic) 56:04

7d ago56:04

56:04

#655 What if the secret to financial freedom isn’t about how much money you have — but how you think about it? In this final episode of our three-part series hosted by Kirsten Tyrrel, Jeff and Rhonna Farrer share how shifting from a scarcity mindset to an abundance mindset transformed their financial future — and their marriage. From giving away $1…

1
How a Creative Slump Led a Digital Artist to Turn Coloring Books into a Thriving Business | Rhonna Farrer - Part 2 of 3 (MU Classic) 53:14

7d ago53:14

53:14

#654 What happens when your greatest strength — the very thing that defines your identity — suddenly disappears? In this episode hosted by Kirsten Tyrrel, Rhonna Farrer opens up about the highs and lows of her entrepreneurial journey — from building a successful career as a digital artist and app developer to facing a creative drought that challeng…

1
Documentary: Inside ICE Detention 45:13

6d ago45:13

45:13

The immigration detention center in Tacoma, Washington has quickly reached capacity this year under the Trump administration’s push to scale up deportations. The population inside nearly doubled in a matter of months, raising some concerns about staffing levels and reported delays for detainees accessing lawyers or medical care. The experience for …

1
Ep 644 5 Underrated ChatGPT Features You Should Be Using But Aren’t (Replay) 33:41

6d ago33:41

33:41

ChatGPT Agents and Atlas have taken all the spotlight. 🤖 But these 5 underrated ChatGPT features can instantly improve your results. Join us as we uncover them and give you a leg up on everyone else. 5 Underrated ChatGPT Features You Should Be Using But Aren’t -- An Everyday AI Chat with Jordan Wilson (Replay) Newsletter: Sign up for our free daily…

1
Become a Web Designer Building Custom and Templated Sites on Showit (Live Demo!) | Chris Misterek 56:49

8d ago56:49

56:49

#653 Ever wondered how a former musician turned his creative passion into a thriving six-figure web design business? In this episode, host Kirsten Tyrrel sits down with Chris Misterek, founder of Self-Made Web Designer and team member at Showit, to explore his journey from the music industry to building a thriving career in web design. Chris shares…

1
Soundside's "Weekend Warmup" - Oct 30-Nov 4 6:33

8d ago6:33

6:33

Can you believe that we’re already at the end of October? Time is a weird soup. This week has been jam packed with things, AND we have an election next Tuesday. But let’s not get ahead of ourselves. Let’s enjoy the weekend!! LINKS: Seattle Short King Contest Seattle Kraken vs NY Rangers - Sat 11/1 Short Run Comix Festival Seattle Opera - The Pirate…

1
601: The Couple Who Built a 9-FIGURE Brand While Working Full-Time Jobs | Natalie Holloway 57:38

8d ago57:38

57:38

Natalie Holloway turned a $5,000 side hustle into Bala — a globally recognized fitness brand worn by millions and backed by Mark Cuban and Maria Sharapova. In this interview, the Bala co-founder breaks down how she and her husband Max bootstrapped the brand from their garage to $20M+ in sales, weathered near-bankruptcy after the post-COVID crash, a…

1
Ep 643: Amazon Cuts 30,000 jobs in AI push. What this means for the the U.S. economy. 40:24

7d ago40:24

40:24

In an AI push, Amazon has already axed 14,000 jobs and that total is reportedly going to hit 30,000. 🪓 Is this because Amazon overhired during the pandemic? Or, is this a sign that AI is now capable enough that most enterprises will cut thousands of jobs. Tune in as we discuss. Amazon Cuts 30,000 jobs in AI push. What this means for the the U.S. ec…

1
Become a Matchmaker and Get Paid to Pair Singles Looking for Love | Siobhan Copland 48:50

9d ago48:50

48:50

#652 What does it take to build a thriving matchmaking business while raising three kids and empowering others to find love? In this inspiring episode, host Brien Gearin sits down with Siobhan Copland, founder of Cupid in the City and Project 143, to hear how she transformed her side passion into a full-fledged career helping busy professionals fin…

1
Aid for Gaza remains tenuous despite ceasefire 20:05

8d ago20:05

20:05

Like so many others, Jas Ikeda struggled with the images and stories coming out of Gaza – of the widespread destruction and the growing starvation. Like others, she felt frustrated that more wasn’t being done to help the people caught in the conflict. Unlike most others, Ikeda has a lot of sailing experience. So when she heard about the Global Sumu…

1
Bridge over troubled Washington: Billions needed for infrastructure repair 16:54

9d ago16:54

16:54

Washington State highways and bridges are in need of a serious refresh. That’s according to a WSDOT official who told the Washington State Transportation Commission this month: “We are in the early stages of critical failure due to lack of funding.” - Troy Suing, Director, Capital Program Development and Management, Washington State Department of T…

1
As SNAP benefit cutoff looms, WA food banks brace for impact 12:58

8d ago12:58

12:58

Update, 11:45 am, 10/31: Two federal judges have ordered the Trump administration to fund SNAP using the USDA's contingency funds. Read more from The Associated Press. _________________________________________________________________________________ 10/29: More than 1 in 10 people in Washington state rely on Supplemental Nutrition Assistance Progra…

1
Why Middle-Class Money Advice Is Flawed | Jeff Farrer - Part 1 of 3 (MU Classic) 1:00:19

9d ago1:00:19

1:00:19

#651 Is your paycheck secretly keeping you from living the life you want? In this powerful first episode of a three-part series hosted by Kirsten Tyrrel, Jeff Farrer shares his incredible journey from a successful academic career to becoming an entrepreneur. Jeff opens up about the moment he realized his high-paying job was draining his creative en…

1
Ep 642: Most Slept On Claude Feature? Simplest Way To Create Files In An AI Chat 39:47

8d ago39:47

39:47

One small but fatal flaw of most LLMs? 💩 All your insights and deliverables kinda sit and die in those deserted chats. It can be tricky or nearly impossible to have ai chatbots simply create file types consistently. That's changing with this ONE overlooked feature inside Anthropic's Claude. Tune in as we put AI to Work on Wednesdays and start savin…

1
Building a 6-Figure Business as an Online Fitness Coach for Women | Amber Brueseke 43:27

9d ago43:27

43:27

#650 How do you turn a passion for fitness into a thriving online empire? In this episode, host Brien Gearin sits down with Amber Brueseke, founder of Biceps After Babies, to explore how she built a multi-six-figure business helping women lose fat, gain muscle, and transform their confidence. Amber shares how her nursing background and early exposu…

1
Why is the U.S. striking boats off the coast of South America? 17:05

10d ago17:05

17:05

Defense Secretary Pete Hegseth confirmed U.S strikes on four more boats in waters near South America. The attacks happened Monday off the coast of Colombia in the eastern Pacific Ocean. Hegseth claimed without citing evidence, “the four vessels were known by our intelligence apparatus, transiting along known narco-trafficking routes, and carrying n…

1
Amazon lays off 14,000 people - what's next for the company? 20:31

10d ago20:31

20:31

Amazon confirmed this morning it is cutting 14,000 employees from its corporate workforce. In a letter sent to employees earlier today, the Senior Vice President of “People Experience and Technology” – basically, HR – at Amazon quoted CEO Andy Jassey, saying “we want to operate like the world’s largest startup… by reducing layers, increasing owners…

1
Air traffic controllers lose first full paycheck, adding stress to an already stressful job 13:22

10d ago13:22

13:22

It’s Day 28 of the federal government shutdown – just a few days away from this becoming the longest-running shutdown in U.S. history… And air traffic controllers working without pay are feeling it. Today, the nation’s roughly 13,000 air traffic controllers are getting their first zero-dollar paycheck since the government shutdown began on October …

1
Ep 641: ChatGPT Ads: 9 Reasons why personalized ads are coming to ChatGPT soon 44:31

9d ago44:31

44:31

ChatGPT ads are coming. 📰 They’re gonna be both crazy intrusive yet also pretty useful. That’s a given. But the real hot take here: personalized ChatGPT ads are actually gonna change how the internet works and conversational commerce is going to be the new norm. Every single company — including yours — is going to have to quickly adapt. We lay out …

1
600: (Solo) How Founders Should Actually Use AI (Without Getting Lost) 12:40

9d ago12:40

12:40

AI is the biggest shift since the internet—and if you’re not using it daily as a founder, you’re falling behind. In this episode, I break down exactly how I use AI to think clearer, execute faster, and lead better—without being technical. From treating AI as a true thinking partner to training it like a team member, I’ll show you the practical work…

1
How You Can Get Paid to Organize Photos, Videos, and Keepsakes for Families | Catherine Nelson 42:24

11d ago42:24

42:24

#649 What started as helping a friend organize old photos turned into the creation of an entirely new industry! In this episode, host Brien Gearin chats with Catherine Nelson, founder of The Photo Managers, about how she turned her passion for preserving memories into a thriving international business. Catherine shares how she built a global commun…

1
New documentary looks at why shipwrecks led to conflict in the PNW 14:18

11d ago14:18

14:18

If you’ve ever hung out in Oregon’s Fort Stevens State Park, you’ve probably come face to face with the Peter Iredale shipwreck. The British vessel crashed onto the coast in 1906 and has stayed there ever since. Today it has become quite the tourist attraction. But for all its notoriety, the Peter Iredale is just one of more than 2,000 shipwrecks t…

1
Will people always love Costco? 28:05

10d ago28:05

28:05

At a time when Starbucks is closing 200 of its stores and Amazon plans to replace half a million jobs with robots, one Seattle business has been surprisingly resilient: Costco. In 1983, Costco opened its first store in Seattle and today it’s the third largest retailer in the world, with more than 900 stores globally. But while Costco is known for i…

1
How to Get Rich and Buy Your Freedom | Justin Williams and Andrew Giancola (MU Classic) 1:06:06

11d ago1:06:06

1:06:06

#648 From $120,000 in debt to millionaire by 40 — how did he do it? In this episode, cross-posted from The Personal Finance Podcast, Justin Williams sits down with host Andrew Giancola to share his incredible journey from being $120,000 in debt to achieving financial independence by the age of 40. Justin opens up about the challenges he faced after…

1
EP 640: OpenAI’s new agentic browser, Microsoft releases dozens of AI features, Meta slashes hundreds of AI jobs and more AI news 36:33

10d ago36:33

36:33

Apparently this week was the week of Agentic Browsers? 🤷‍♂️ But, OpenAI's Atlas might not even be a top 3 AI news story of the week. We had hundreds of AI job cuts at Meta, Microsoft unveiled dozens of new AI features and AI music giant Suno may have a surprise competitor. Get caught up and get ahead with Everyday AI's weekly AI News That Matters s…

1
Bringing a Product to Market? Lessons from Building a Multilingual Children's Brand | Marina Lidow 41:26

12d ago41:26

41:26

#647 How did a busy mom with a full-time job build a multilingual children’s brand from scratch? In this inspiring episode, host Kirsten Tyrrel sits down with Marina Lidow, founder of Lufi & Friends, a unique company helping little ones discover a love for language learning through music. Marina shares how her flagship line of singing board books —…