Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel custom ...
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Generative Ai In Ux Podcasts
A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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UX Magazine presents the Invisible Machines podcast. Conversational AI is going everywhere. Join great conversations with experts in a podcast about AI agents, conversational AI and organizational artificial general intelligence (OAGI), covering the intersection of UX, business, technology and design. Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about the agentic approach to software and conversational AI, envisioned the moment we’re in with Ch ...
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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B2B marketing strategy grows ever more complex, with marketers needing to understand strategy, marketing technology, e-commerce, customer success, and more. This show covers it all, from a Business-to-Business perspective. From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The ...
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The Becky Beach Show - AI-Powered Scaling Strategies for Digital Product Businesses
Becky Beach - Digital Business Scaling Coach
The Becky Beach Show is all about helping you successfully market your digital product business to increase visibility and sales with AI-powered strategies. Becky also interviews successful and inspiring business owners and stresses the importance of an abundance mindset. Becky Beach is a million-dollar digital product seller, AI-Powered Scaling Strategist, and Speaker featured in Business Insider and Forbes. She is certified in User Experience/Product Design, Design Thinking, and AI Busines ...
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Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blogs- Interview UX Professionals- And much more!For more info, head over to ux-change.com
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Experiencing Data w/ Brian T. O’Neill (AI & data product management leadership—powered by UX design)
Brian T. O’Neill from Designing for Analytics
Is the value of your enterprise analytics SAAS or AI product not obvious through it’s UI/UX? Got the data and ML models right...but user adoption of your dashboards and UI isn’t what you hoped it would be? While it is easier than ever to create AI and analytics solutions from a technology perspective, do you find as a founder or product leader that getting users to use and buyers to buy seems harder than it should be? If you lead an internal enterprise data team, have you heard that a ”data ...
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Digital Nexus brings you inside Australia’s AI frontier. Hosts Chris Sinclair and Mark Monfort sit down with founders and leaders shaping the market, uncovering the products, journeys, and ideas driving AI adoption. Smart, unfiltered, and a little cheeky — it’s your backstage pass to the people redefining Australia’s tech future (and the world of course). Mark Monfort, the tech wizard behind the @AusDefi Association and NotCentralised, isn't just a name—he's a legend. With blockchain fin-tec ...
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Find out what it takes to start a career in software development, data analytics, data science, or UI/UX design from those who made the leap. Hear from musicians, veterans, single-moms, teachers, bartenders, postdocs, warehouse workers, and more - all graduates of Nashville Software School (NSS) - as they discuss their transition to tech and their capstone projects presented at Demo Day. Founded in 2012, NSS is a flourishing community of over one thousand alumni, active students, and a team ...
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UX AHEAD with Katya Boudjelloud | Immersive UX, UX for XR & AI Technologies
Katya Boudjelloud | UX / UI DESIGNER | IMMERSIVE DESIGN ADVOCATE
Hi, I’m Katya Boudjelloud, and welcome to UX AHEAD, a podcast about discovering what’s next in design and creating immersive experiences for UX Designers willing to take the leap into XR. If you’re curious about stepping into the world of immersive design but don’t know where to start, you’re not alone—and you’re in the right place. Whether it’s crafting animated, parallax-scrolling websites, designing AR lenses and apps, or exploring the potential of VR and XR, immersive design offers endle ...
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In this course we will explore the challenges presented when designing AI-powered services. In particular, we will take a look at Machine Learning (such as deep learning and generative adversarial networks), and how that can be used in human-centered design of digital services. This course is created for User Experience (UX) professionals, Service Designers, and Product Managers as a way to help take a human-centered approach to AI in their work. The course is also useful for developers and ...
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We all know content creation is a great way to bring in leads and sales - but it also takes time! AND... whether you are using Organic Social or Ads... content only works if it’s strategically leading to a conversion. In the Content Club Podcast we’ll bring you bit size tips that will help you to use Organic Social and Human Focused AI. You see that it’s possible to have the Confidence to create juicy Content that is set to bring in Conversations that lead to Conversions! And... because we k ...
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Pe canalul oficial de podcast-uri re7consulting, veți asculta producții audio originale realizate de specialiștii în marketing digital ai agenției de marketing re7consulting din București, România. Emisiunile audio acoperă întregul ecosistem de marketing digital, oferind o experiență de învățare completă celor interesați să aprofundeze lumea marketingului digital.
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Web3, the web of crypto and blockchains, is coming to the travel industry. In this podcast series Luca De Giglio, a travel and blockchain veteran, takes you in a slow paced and deep learning journey, which will give you great insights and understanding, allowing you to navigate the upcoming decade, catching the best opportunities and avoiding the worst pitfalls. Sponsor or donate via #NFT @ https://podcast.web3intravel.com
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This Anthro Life is the premiere go-to Anthropology Podcast that fuses human insights with cultural storytelling. We equip you with a deep understanding of the human experience to revolutionize your decision-making strategies and social impact. Head over to https://www.thisanthrolife.org to learn more. Spearheaded by acclaimed Anthropologist Dr. Adam Gamwell, This Anthro Life equips leaders, individuals, and organizations to shape a more compassionate future. We aim to broaden perspectives a ...
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#725: Consumer confidence...and caution...with Eric Miao, Attentive
25:00
25:00
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25:00Are brands prepared for a consumer base that's simultaneously more confident and more cautious? Agility requires not just reacting to current consumer behavior but anticipating the shifts to come. It also requires a deep understanding of the nuances within different consumer segments, particularly as generational behaviors diverge. Today, we're goi…
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90. The Power of Hypnotherapy for Business Owners with Michelle Walters
30:27
30:27
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30:27In this episode of The Becky Beach Show, Becky chats with author, coach, and hypnotherapist Michelle Walters about how hypnotherapy can help business owners overcome stress, procrastination, and self-doubt. Michelle shares her journey into hypnotherapy, explains how it works like “meditation with a goal,” and introduces her new upcoming app, which …
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#724: Social commerce and the customer journey with Janna Navarro, Wpromote
19:50
19:50
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19:50Are most brands still designing customer journeys, or are they just trying to keep up with where their customers are leading them? Agility requires a willingness to meet your customers where they are—not just where you wish they’d convert. In an era where the consumer journey can begin and end on a social platform or anywhere in between, brands mus…
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#58: Interfaces that generate joy, with Dominik Angerer, Storyblok
20:44
20:44
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20:44Is it possible for enterprise marketing technology to actually spark joy? Or are we all just resigned to a future of clunky interfaces and frustrating workflows? Agility requires adaptable technology and empowered teams. It also requires a willingness to embrace new approaches and a focus on continuous improvement. Today, we're going to talk about …
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Ep 34 | Aussie AI (Reality Check): From POCs to Product—What Changed?
42:54
42:54
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42:54In this episode of Digital Nexus, we sit down with Sha-maybe Chan, Co-founder of Friyay and Wakey Wakey Sales, to unpack how AI is reshaping startups, SMEs, and big business in Australia. We cover: 🚀 How startups can now build products without a tech co-founder 📱 The story behind Wakey Wakey, an AI SMS sales assistant helping small businesses scale…
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#723: Building loyalty across different generations of travelers with Jeff Zotara, arrivia
28:56
28:56
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28:56If you had to pick one of the biggest challenges facing CMOs today, how high on your list would customer loyalty be? Agility requires a deep understanding of your customer and the ability to adapt to their ever-changing needs and expectations. It also requires a willingness to experiment and learn from failures, quickly iterating on strategies and …
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Bryan Catanzaro was instrumental in the adoption of GPUs for powering machine learning, which has effectively turned NVIDIA from a graphics processing hardware company into a $4T AI powerhouse. Bryan joins Robb and Josh to talk about his journey in AI and how the unique psychology and power structures at NVIDIA enables the company to continually me…
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#722: Agentic AI in retail with Dan Russotto, Furniture.com
21:24
21:24
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21:24Building on the talk of AI in recent years, Agentic AI is an exciting area for retailers. But beyond talk, finding real-world examples and best practices can be tricky. Today we are here at eTail Boston, and I am excited to talk today about a company that is innovating in this space, not a traditional retailer, but an innovative aggregator using AI…
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#721: Making the most of peak season with Helaine Rich, ePost
22:47
22:47
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22:47Is your brand ready to thrive, not just survive, in the face of evolving global consumer expectations and market shifts? Agility requires more than just quick reactions; it demands proactive foresight, strategic adaptability, and a willingness to embrace continuous evolution. This is particularly critical in today's ever-changing global ecommerce l…
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176 - (Part 2) The MIRRR UX Framework for Designing Trustworthy Agentic AI Applications
29:52
29:52
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29:52This is part two of the framework; if you missed part one, head to episode 175 and start there so you're all caught up. In this episode of Experiencing Data, I continue my deep dive into the MIRRR UX Framework for designing trustworthy agentic AI applications. Building on Part 1’s “Monitor” and “Interrupt,” I unpack the three R’s: Redirect, Rerun, …
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#57: Supply chain as competitive advantage with Salvatore Lombardo, Coupa
20:43
20:43
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20:43Is your supply chain a competitive advantage, or your biggest liability waiting to be exposed? Agility requires preparing for the unpredictable, especially when your brand’s ability to deliver hinges on global events that are entirely out of your control. In a world of political unrest, regulatory change, and natural disasters, the brands that win …
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#720: Building stronger customer relationships using AI with Noah Zamansky, Stitch Fix
22:44
22:44
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22:44AI can create immersive, human-centric experiences that not only drive sales but also foster enduring brand relationships in a rapidly evolving market. Today we’re going to talk about how AI-driven personalization allows retailers to move beyond generic experiences, crafting unique interactions that resonate with individual preferences and behavior…
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#719: Composable Customer Data Platforms with Tejas Manohar, Hightouch
26:37
26:37
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26:37Are you building your customer data strategy around your goals, or are your goals constrained by your data platform? Agility in today’s marketing technology landscape isn’t just about speed—it’s about flexibility. Brands need data architectures that adapt to their needs, not the other way around. And with the right approach, that agility can fuel p…
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89. Is Clutter Killing Your Business? How to Reclaim Your Focus with Jenna Carlsson
31:40
31:40
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31:40In this episode of The Becky Beach Show, Becky sits down with Jenna Carlsson, a certified KonMari consultant and professional organizer, to explore how decluttering your space can unlock clarity and success in your business. From navigating overwhelm to finding joy in simplicity, Jenna shares practical tips and inspiring stories—including her journ…
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#718: Building trust while building a brand with Meika Hollender, Nara Organics
27:26
27:26
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27:26When consumer trust is more fragile than ever, how can brands, particularly in highly scrutinized categories like infant nutrition, utilize the latest approaches to not only build trust but also deepen consumer relationships? Agility requires not only adapting to evolving consumer expectations and technological advancements but also maintaining eth…
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#56: Building a global B2B marketing strategy with Sangeeta Prasad, Slalom
16:31
16:31
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16:31What’s harder—building a global marketing strategy from scratch, or educating your organization on why it matters in the first place? Today’s guest has done both—twice. Sangeeta Prasad is the Chief Marketing Officer of Slalom, a global business and technology consulting firm with $3 billion in revenue and a presence in over 40 markets. With three d…
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#717: Understanding customers by simulating them first with Mike Taylor, Ask Rally
28:28
28:28
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28:28Is the most effective way to understand real human behavior to simulate it first? Agility requires a willingness to test ideas that sound strange at first—like asking bots to act more human by narrowing their point of view, or treating synthetic personas as real sources of insight. But when applied correctly, this thinking unlocks entirely new ways…
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NiCE & Cognigy: The AI arms race in CX has begun
45:22
45:22
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45:22The AI arms race in customer experience just got serious. We’re joined by industry legends Nerys Corfield (Injection Consulting), Jon Arnold (J Arnold & Associates), and Henry Iversen (boost.ai) to unpack one of the biggest AI moves in recent memory: NiCE’s $955M acquisition of Cognigy. We break down what this deal means for the future of AI-first …
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#716: Streamlining brand partnerships with Alan Gould, Mutual Markets
26:44
26:44
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26:44What if building a brand partnership with a major entertainment property could happen in 5 minutes instead of 6 months—and drive 10x better results? What would that change for your marketing strategy? Today I’m joined by Alan Gould, CEO of Mutual Markets. Alan is at the forefront of a major shift in digital marketing and advertising—using AI to red…
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From Ownership to Influence: Rethinking UX Leadership
35:23
35:23
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35:23Send us a text In this episode of UX Leadership by Design, Mark Baldino is joined by veteran UX strategist Paul Boag to explore what’s holding design organizations back—and how to fix it. With over 30 years of experience across sectors, Paul shares why small, underfunded UX teams must stop trying to “own” design and instead empower others through t…
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#715: Increasing speed to insights with Sid Banerjee, Medallia
29:32
29:32
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29:32What could your CX teams do to strategically move your brand forward if they weren’t tethered to dashboards? Agility requires CX teams to move beyond reactive reporting and embrace proactive insight delivery. In an era where insights are instantly available through conversational AI, the strategic role of CX is about to shift—big time. Today we’re …
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175 - The MIRRR UX Framework for Designing Trustworthy Agentic AI Applications (Part 1)
28:51
28:51
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28:51In this episode of Experiencing Data, I introduce part 1 of my new MIRRR UX framework for designing trustworthy agentic AI applications—you know, the kind that might actually get used and have the opportunity to create the desired business value everyone seeks! One of the biggest challenges with both traditional analytics, ML, and now, LLM-driven A…
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#55: AI and small businesses with Aparna Khurjekar, Verizon Business
23:51
23:51
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23:51We're seeing a fascinating paradox: while everyone's talking about AI's impact on Big Tech, it's quietly revolutionizing small businesses. Is this a sign that SMBs are more agile and adaptable than their enterprise counterparts, or is something else at play? Agility requires not just adopting new technologies, but understanding how they fundamental…
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88. From Blog to Bank: Flipping Your Website with Chelsea Clarke
25:54
25:54
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25:54In this episode of The Becky Beach Show, I sit down with Chelsea Clarke, founder of HerPaperRoute and Niche Investor, to dive deep into the world of website flipping. Chelsea shares how she went from blogger to broker, helping creators build and sell their blogs for profit. Whether you're looking to exit a business you’ve outgrown or start building…
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#714: Keeping up with e-commerce evolution with Lena Moriarty, eTail and Worldwide Business Research
20:40
20:40
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20:40One thing is for certain: the world of e-commerce never sits still. But what should retailers be paying attention to now? Agility requires not only adapting to changing consumer behaviors but also anticipating them. It's about proactively shaping the future of retail, not just reacting to it. Today, we're going to talk about navigating the ever-shi…
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Why is OpenAI So Obsessed with AGI? Karen Hao (NYT bestselling author of "Empire of AI")
54:36
54:36
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54:36In her instant New York Times bestseller, Empire of AI, journalist Karen Hao distills more than a decade of in-depth research into a detailed account of OpenAI’s rise to power and why leadership at the company abandoned their promise to keep their research open. Karen joins Robb and Josh for a deep dive into murkiness surrounding what artificial ge…
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#713: Agentic AI that improves the customer experience, with Manisha Powar, Qualtrics
26:36
26:36
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26:36Agility requires more than just speed—it demands relevance and empathy, especially when AI is stepping in to play a bigger role in the customer experience. What if the problem isn’t that AI moves too slowly—but that it moves without context, without empathy, and without earning trust? Today we’re going to talk about how Agentic AI is changing that—…
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NSS Alumni Forge A Path In Data Engineering | Stories From The Hackery
59:54
59:54
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59:54In this episode of Stories from the Hackery, we explore the emerging field of data engineering with NSS alumni Teresa Whitesell and Joshua Rio-Ross. They share their career journeys and how their education in data analytics and data science set a solid foundation for their data engineering roles. Teresa discusses the critical role of data engineeri…
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#712: Compounding returns on your marketing campaigns with Chris O'Neill, GrowthLoop
30:22
30:22
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30:22If your marketing grew like a dividend-reinvestment plan, would you still let a quarterly target dictate every decision? Agility requires stacking returning gains faster than the market changes—think compound interest, but for marketing campaigns. Today we’re going to talk about the Compound Marketing Engine, agentic AI, and why “data-driven” still…
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87. Using AI to Generated Leads in Your Business with Bill Rice
37:55
37:55
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37:55Today, I'm talking with Bill Rice of Bill Rice Strategy Group about how he has been using AI to generate leads for his clients. I had so many "AHA!" moments and can't wait to use Bill's strategies in my own business. Check out more fun and freebies such as my custom GPT in the show notes at BeckyBeach.com.…
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#54: Building a world-class brand from scratch with Maria Winans, Kyndryl
25:29
25:29
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25:29What if rebranding wasn’t just about a new logo and tagline, but about transforming an 80,000-person company’s entire culture and strategy? What if brand became one of your most valuable tools for business reinvention? Today, I’m joined by Maria Winans, Chief Marketing Officer at Kyndryl. After nearly three decades at IBM, Maria took on the monumen…
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Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold
1:02:31
1:02:31
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1:02:31From the hype cycle around AI to the real-world constraints enterprises face when adopting new tech, we explore the opportunities shaping the future of business communications in this episode. We’re joined by Jon Arnold, an independent tech analyst, for a conversation about the shifting landscape of enterprise communications. We talk about analysts…
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#711: Making accessibility a priority with Make Paciello, AudioEye
30:14
30:14
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30:14The 35th anniversary of the Americans with Disabilities Act (ADA) was July 26, so today's episode is a special one. Most companies obsess over SEO, performance, and conversion rates—but overlook 25% of their audience entirely. Why do so many businesses miss the opportunity to serve users with disabilities, and what are they leaving on the table? To…
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#710: Empowering Employees to Lead Meaningful Change from Within with Steven Malony, CEO of Belkin
29:06
29:06
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29:06How often do big, meaningful shifts inside a company actually start small? And more importantly, how do you avoid squashing them before they have a chance to grow? Agility requires more than vision—it requires giving your team the power to act on that vision. Today we’re going to talk about how a global company like Belkin empowered its employees t…
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86. How to Prevent AI From Replacing Your Job with Amanda Boggs
44:38
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44:38In today's episode, I'm talking to Amanda Boggs of Mandoline and the host of the Online Income Playbook Summit. We are talking about how to prevent AI from replacing your job. Get Amanda's freebie at our show notes at BeckyBeachShow.com.By Becky Beach - Digital Business Scaling Coach
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#709: The state of CX and the value of hyperpersonalization with Adrian Swinscoe, Punk CX Podcast
1:01:13
1:01:13
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1:01:13Agility requires that brands have a fundamental understanding of why they’re doing things, and what customer expectations are, rather than chasing trends and implementing the latest tech. Without this, customer satisfaction will continue to slide, and brands won’t be any closer to knowing what to do to solve for that. I am here in Edinburgh with my…
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#708: How commerce media is changing advertising with Eric Brackmann, Koddi
28:15
28:15
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28:15If you think commerce media is just a buzzword or a trend, think again. It’s reshaping the ad landscape—fueled by AI, first-party data, and sector-specific solutions that leave the legacy one-size-fits-all approach in the dust. What’s coming next? Grocery? Autos? Quick commerce? If your brand isn’t already exploring commerce media, it’s probably fa…
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174 - Why AI Adoption Moves at the Speed of User Trust Irina Malkova on Lessons Learned Building Data Products at Salesforce
47:50
47:50
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47:50In this episode of Experiencing Data, I chat with Irina Malkova who is the VP of AI Engineering and VP of Data and Analytics for Tech and Product at Salesforce. Irina shares how her teams are reinventing internal analytics, combining classic product data work with cutting-edge AI engineering—and her recent post on LinkedIn titled “AI adoption moves…
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#53: Creating brands and categories in regulated industries, with Kristin Russel, Symplr
23:50
23:50
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23:50Can a brand in a highly regulated industry stand out without stepping outside the lines? Today we’re going to talk about how to create memorable brands and even new categories—within established and often highly regulated sectors like healthcare technology. To help me discuss this topic, I’d like to welcome Kristin Russel, Chief Marketing Officer a…
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#707: Building ROI in the Creator Economy with Brit Starr, CreatorIQ
25:52
25:52
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25:52Agility requires marketing leaders to evolve from campaign-based thinking to relationship-based strategy—especially when working with creators who influence not just clicks, but for a meaningful connection with customers. Today we’re going to talk about the creator economy and how brands like PepsiCo, Unilever, and more are leaning into long-term c…
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#706: Building more connected digital experiences with Eric Stine, CEO of Sitecore
29:45
29:45
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29:45If the web is no longer one-size-fits-all and instead geared towards segments of one, how do brands avoid creating a thousand disconnected experiences, and manage each experience effectively? Agility requires embracing both technology and customer behavior shifts at the same time—without losing your brand voice. Today we’re going to talk about how …
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NVIDIA: What's next for the $4T AI powerhouse?
56:29
56:29
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56:29Award-winning journalist Stephen Witt sits down with Josh and Robb to share insights from his latest book, The Thinking Machine: Jensen Huang, Nvidia, and the World's Most Coveted Microchip. There’s a deep connection between Nvidia’s GPU chips and the neural networks powering the LLMs at the center of agentic AI. Witt’s book provides a captivating …
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