Best Fedex Contracting Podcasts (2025)

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Turning Returns into Revenue: Strategies for Exchanges and Better Customer Experiences 37:37

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14d ago37:37

37:37

When a return request lands in the inbox, most brands see cost. Jordan Bleak sees potential. Joining Glenn Gooding on Parcel Perspectives, the Redo executive reveals how reframing returns can improve both customer experience and the bottom line. Jordan walks through a real-world test that lifted exchange rates 30%, explains how brands are cutting s…

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From Bottlenecks to Breakthroughs: Building the Future of Logistics Tech Stacks 31:53

1M ago31:53

31:53

The supply chain’s Achilles heel has always been integration. In this episode of Parcel Perspectives, Glenn sits down with Jeremy Schneck, Co-founder of Trackstar, to explore how his company is breaking down the barriers between shippers, 3PLs, and warehouse management systems (WMS). Jeremy explains why outdated legacy platforms and a fragmented WM…

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UPS, FedEx, & Beyond: What Shippers Need to Know About Q4 Demand Surcharges 18:46

2M ago18:46

18:46

In this episode of Parcel Perspectives, Glenn Gooding unpacks the reality of Q4 demand surcharges as USPS, UPS, FedEx, DHL Express, and OnTrac roll out new fees. With retail sales slowing and carriers reducing capacity through layoffs and buyouts, Glenn explains why the optics of new surcharges are so difficult for shippers. Rather than dissecting …

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The Complexity of Carrier Surcharges - What Shippers Need to Know 19:20

3M ago19:20

19:20

In this episode of Parcel Perspectives, Glenn Gooding breaks down the surcharge puzzle and why it matters more than ever for shippers. What began as reasonable fees for fuel or residential delivery have turned into shifting rules and constant increases, with carriers using them to make back lost margin. Listeners will learn: • Why surcharges such a…

1
Can UPS Shrink Its Way to Greatness? 14:56

3M ago14:56

14:56

In this episode of Parcel Perspectives, Glenn Gooding breaks down why UPS’s aggressive cost-cutting strategy — marked by 20,000 layoffs, 100+ facility closures, and a drawdown of Amazon volume — may be creating more problems than it solves. He challenges the notion that UPS can ‘shrink to greatness,’ and outlines what this shift really means for sh…

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From Growth to Grit: How High-Growth Brands Can Avoid Fulfillment Burnout 41:51

4M ago41:51

41:51

Glenn Gooding is joined by Aaron Alpeter, Founder and CEO of Izba, to explore what drives fulfillment success and why so many brand-3PL relationships break down during growth. They explore: Why most 3PL churn starts with a breakdown in trust What the “four acts” of startup growth reveal about operational risk How brand honesty helps 3PLs plan aroun…

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The Rise of Amazon Logistics and the Shrinking Big 3 18:44

5M ago18:44

18:44

In this solo episode of Parcel Perspectives, shipping expert Glenn Gooding breaks down Amazon’s explosive growth as a parcel carrier—and what it means for the rest of the market. He explores how UPS, FedEx, and USPS are responding to a shrinking market share, the rise of gig carriers and regionals, and why now might be the time to rethink your carr…

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UPS Just Raised the Stakes: Why Your Parcels May Now Cost 190% More 17:09

5M ago17:09

17:09

In this episode of Parcel Perspectives, Glenn Gooding breaks down a key update to UPS’s Additional Handling Charge (AHC), now set to be implemented on August 17 (postponed from the originally expected June 1). Instead of applying the fee based on length and girth, UPS will now use volume: any package over 8,640 cubic inches, or five cubic feet, wil…

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Parcel Strategy Playbook: Building Carrier Trust & Unlocking Better Rates 49:25

6M ago49:25

49:25

In this episode, Glenn Gooding is joined by Chad Warzecha, President of NXTPoint Logistics, for a tactical conversation on what it takes to build a carrier-aligned parcel program. Using the framework of value creation, credibility, and trust, Chad shares how 3PLs can create more leverage by thinking less transactionally and more strategically. From…

1
UPS Main Innovations Proposes Major Rate Hikes: What It Means for Shippers 11:26

6M ago11:26

11:26

In this episode of Parcel Perspectives, Glenn Gooding shares his take on the major rate increases (20-40%) coming from UPS Mail Innovations. Drawing from his time overseeing revenue at UPS MI, Glenn explains what’s driving these changes and what they mean for shippers moving lightweight residential parcels. Glenn breaks down how the loss of a key U…

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Adapting or Fading: How 3PLs Must Evolve for Today's Fragmented Market 42:56

7M ago42:56

42:56

The 3PL landscape is more complex than ever—and the old playbook isn’t cutting it. In this episode of Parcel Perspectives, Glenn Gooding sits down with logistics strategist John McClymont to unpack how market fragmentation, shifting consumer expectations, and the rise of micro-influencers are changing the game for 3PLs. They explore: What’s fueling…

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Shipping & the 2025 Economy: UPS, Amazon, USPS 33:49

7M ago33:49

33:49

In this episode of Parcel Perspectives, Glenn Gooding is joined by Jamin Dick, CEO of J.Dick Advisory and former Chief Supply Chain Officer at Lands’ End, for a timely conversation on the shifting dynamics of e-commerce shipping. Together, they explore how the industry has moved from a seller’s market—dominated by UPS and FedEx—to a buyer’s market …

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Embracing Change in 2025: Key Moves to Enhance eCommerce Supply Chain Success 37:21

8M ago37:21

37:21

In this week's episode of Parcel Perspectives, Glenn Gooding delves into the shifting dynamics of small parcel shipping for 2025, with a focus on how the USPS's Delivering for America initiative is reshaping costs and complexities for lightweight shipments. Glenn discusses how these developments compel businesses to revise their strategies, emphasi…

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Mastering the Chain: Leadership & Innovation in Supply Chain Management with Scott Luton 43:53

8M ago43:53

43:53

Supply chain complexities are mounting. Are you equipped to lead through the chaos? In this compelling episode of Parcel Perspectives, Glenn Gooding and Scott Luton, CEO of Supply Chain Now, tackle the critical challenges facing today's leaders. Learn how to transform decision-making with insights from Gartner's latest research, and discover the po…

1
USPS Realignment: Moving Towards Privatization 10:20

9M ago10:20

10:20

In this episode of Parcel Perspectives, host Glenn Gooding delves into the controversial proposal by the Trump administration to privatize USPS by aligning it with the Commerce Department. Amidst strong resistance from the USPS Board of Governors and the American Postal Workers Union over concerns of rising rates and service cuts, Glenn unpacks the…

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Future Vision: Key Supply Chain Investments for the Next Decade 36:43

9M ago36:43

36:43

The Future of Logistics is Here. Join Glenn Gooding and special guest Benjamin Gordon, Managing Partner and CEO at Cambridge Capital, in this week's episode of Parcel Perspectives as they explore the cutting edge of supply chain management. This episode covers it all: the AI revolution, the eCommerce explosion, the crucial role of customer experien…

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Inside the Subscription Box Revolution 40:59

10M ago40:59

40:59

Join Glenn Gooding on Parcel Perspectives as he talks with Paul Jarrett, CEO of Bulu, about the transformative impact of subscription boxes on e-commerce. Paul shares Bulu's journey from a half-marathon idea to partnerships with giants like Disney and GNC, emphasizing the power of subscription models for recurring revenue and customer loyalty. They…

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Beyond Logistics: A Consultant's Role in Supply Chain 28:34

10M ago28:34

28:34

In this episode of Parcel Perspectives, Glenn Gooding joins Ian Hartman, CEO of Right Manufacturing Systems, to explore the transformative impact of logistics consultancy on small parcel shipping. Initially skeptical, Ian was persuaded by his new private equity owners to consult with experts, iDrive Logistics, a move that led to a striking 23% cut …

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New Year, New Surcharges: How the 2025 Fuel Surcharge Update Impacts Your Bottom Line 15:31

11M ago15:31

15:31

Join Glenn Gooding in this revealing episode of Parcel Perspectives as he tackles the escalating fuel surcharges reshaping the small parcel shipping landscape. Discover how recent hikes by giants like UPS and FedEx are intensifying shipping costs and what it means for shippers struggling to manage these changes. With a spotlight on the surprising g…

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Unpacking a Carrier Pricing Agreement 23:04

12M ago23:04

23:04

In this episode of Parcel Perspectives, host Glenn Gooding tackles the intricate world of carrier agreements, providing shippers with actionable strategies to navigate these complex documents. Glenn highlights the common pitfalls shippers face, especially when relying on carriers to explain the financial impacts of proposals. He challenges the misc…

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Streamlining Claims and Boosting Customer Satisfaction with UPS Capital InsureShield 26:23

12M ago26:23

26:23

In this classic podcast replay, host Glenn Gooding sits down with Eduardo Lopez-Soriano, now Strategy Senior Director at UPS Capital, to discuss how shipping shapes customer experience and loyalty in e-commerce. Together, they explore the impact of pandemic-driven e-commerce growth, supply chain risks, and the consequences of negative shipping expe…

1
Beyond the Sale: How Reverse Logistics Shapes Holiday eCommerce 39:02

1y ago39:02

39:02

In this Parcel Perspectives episode, Glenn Gooding and Cathy Roberson, founder of Logistics Trends and Insights, unpack the challenges and innovations in reverse logistics. They explore carrier solutions like UPS’s Happy Returns, FedEx’s local return focus, and USPS’s cost-effective options, while highlighting strategies for oversized items and the…

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Creating FedEx Success Through Culture and Integrity 53:18

1y ago53:18

53:18

In Episode #52 of RFS, Bob and Jana Daley share their remarkable journey from careers in law to becoming FedEx contractors. Tune in for an engaging conversation on the value of culture and integrity, the benefits of outsourcing, and running a FedEx business in marriage. Routing for Success is a registered trademark of AP Equipment Financing. All ri…

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Unleash the Power of Parcel Sourcing Strategies for Competitive Advantages 51:27

1y ago51:27

51:27

In this episode of Parcel Perspectives, Glenn Gooding sits down with parcel industry veteran Mike Johnson to dive into the complexities of parcel sourcing strategies. As eCommerce and shipping demand rise, businesses need smarter, flexible solutions to avoid costly mistakes and surcharges. Mike brings decades of experience, including roles at UPS, …

1
From Running a Security Firm to Running a Route 53:39

1y ago53:39

53:39

In Episode #51, we sit down with Michael OByrne, a former CEO of a security firm with over 400 employees who has since transitioned into a self-taught step van mechanic and FedEx operator. Michael shares invaluable insights, including best practices for effective communication with terminal managers, strategies for saving six figures annually on ma…

1
UPS Rate Shock: How to Mitigate the Impact 15:21

1y ago15:21

15:21

In this quick take episode of Parcel Perspectives with Glenn Gooding, Glenn breaks down the latest UPS rate hikes and their significant impact on the small parcel shipping market. He takes a deep dive into the new UPS billing methods, including minimum billable weights and updated surcharges, revealing how these changes will drive costs far beyond …

1
Winning Peak Season with Expert Strategies from a 3PL Owner 34:49

1y ago34:49

34:49

In this episode, host Glenn Gooding sits down with Mark Taylor, CEO and founder of Warehouse Republic, to explore how businesses can navigate the challenges of peak season logistics from a 3PL's perspective. From preparation to post-peak adjustments, Mark shares his insights on keeping systems running smoothly during high-demand times, especially d…

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Relationship Strategies to Fuel Your Success! 58:44

1y ago58:44

58:44

Join us as we celebrate the 50th episode of the Routing for Success Podcast! In this milestone episode, we sit down with Amy Fitch, a remote FedEx operator, to discuss her top three must-haves for business success and her insights on managing a business from 8 hours away. Routing for Success is a registered trademark of AP Equipment Financing. All …

1
How Pandemic Changes are Driving Higher Carrier Rate Increases 22:00

1y ago22:00

22:00

Featured Replay: Check out this classic episode on the intricacies of the General Rate Increase (GRI) within the small parcel shipping industry, packed with valuable insights that are still relevant today. In this repurposed "Q&A" session, TJ Roberts and host Glenn Gooding break down the complexities of the General Rate Increase (GRI) in the small …

1
Unlocking Success: What 80% of Contractors Neglect 1:19:17

1y ago1:19:17

1:19:17

In episode #49 of Routing for Success, hosts Jake and Emily welcome Tim Goff for an insightful discussion. Tim dives into effectively managing risk profiles, the fastest ways to lose $2 million, and why prioritizing contract review is crucial for success. Don’t miss this episode packed with valuable insights! Routing for Success is a registered tra…

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Navigating the New Normal: UPS & FedEx Demand Surcharge Explained 37:08

1y ago37:08

37:08

In this episode of Parcel Perspectives, Glenn Gooding and Brett Haskins, COO of iDrive Logistics, dive into the sweeping changes set to reshape the shipping industry following the recent UPS and FedEx demand surcharge announcements. They break down how major carriers are shifting from temporary "peak season surcharges" to more permanent "demand sur…

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How This Contractor's New CDL School is Transforming Lives 52:13

1y ago52:13

52:13

Tune in to episode #48 of Routing for Success, where our hosts sit down with Harold Fears, a Linehaul Contractor for FedEx. Discover the inspiring story behind his non-profit driving school and learn how he motivates and empowers his drivers. Show Link: https://acdli.org/ Routing for Success is a registered trademark of AP Equipment Financing. All …

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Mitigating the Impact of Fuel Surcharges on Your Logistics Budget 18:26

1y ago18:26

18:26

In this episode of Parcel Perspectives, host Glenn Gooding tackles the complex topic of fuel surcharges in the small parcel shipping market. He begins by explaining why shippers might experience cost increases even after careful planning for general rate increases (GRIs). Glenn breaks down fuel surcharges into three main aspects: their definition a…

1
Unlock Six-Figure Savings for Your Company! 42:11

1y ago42:11

42:11

In Episode #47 of Routing for Success, we sit down with Brian Birmingham, a seasoned industry veteran with 25 years of experience. Brian offers invaluable insights on saving six figures in your business and navigating the ever-evolving job market. Show Link: https://www.logisticalrg.com/ Routing for Success is a registered trademark of AP Equipment…

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Postal Consolidator Shake-up: What’s Going On? 8:08

1+ y ago8:08

8:08

In this episode of Parcel Perspectives, host Glenn Gooding delves into the recent exit of Pitney Bowes Global E-commerce and its significant impact on the industry. Glenn explores the challenges facing postal aggregators, including rising network, labor, and postal costs, as well as the implications of USPS's proposed price increases for lightweigh…

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Meet the Delivery Driver Who’s Redefining Excellence! 51:36

1+ y ago51:36

51:36

Tune into Episode 46 of Routing for Success for an exclusive interview with our first-ever driver guest! Join our hosts as they sit down with EJ, a seasoned FedEx driver with over 20 years on the road, to dive deep into the world of driving. Don’t miss this special episode filled with insights, stories, and expert advice from a true road veteran. R…

1
The Secret to Retaining Drivers, It's Not What You Think! 54:16

1+ y ago54:16

54:16

Join hosts Jake Hirsch and Emily Blair as they sit down with Paul Walski, owner of Warthog INC. Discover strategies to enhance employee retention, key insights for optimizing your fleet strategy, and learn whether your fleet may qualify for electric vehicle grants in Texas. Routing for Success is a registered trademark of AP Equipment Financing. Al…

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Building a FedEx Business on $7500 47:29

1+ y ago47:29

47:29

In episode #44, Kamran Taqui, President of K&S Logistics and M&M Delivery, discusses the power of embracing discomfort to achieve financial freedom, as well as the strategic use of debt to generate substantial value within FedEx. Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingfor…

1
Navigating USPS Parcel Select Rate Increase: What Sellers Need to Know 16:40

1+ y ago16:40

16:40

In this episode of Parcel Perspectives, host Glenn Gooding, delves into the imminent changes looming over the small parcel shipping industry, with a specific focus on the proposed parcel select rate increase by the United States Postal Service (USPS), set to take effect on July 14, 2023. Postmaster General Louis DeJoy has proposed rate hikes rangin…

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MAXIMIZE Your Contract Now, plus Tips to get Top Dollar when you Sell 40:20

1+ y ago40:20

40:20

Join us for part two of our conversation with Steve Ramsthel, where we dive into maximizing your CSAs, identifying unique business characteristics, and strategically planning for a business sale to maximize your profit. Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingforsuccess.co…

1
What NOBODY is Telling You About FedEx DRO 28:49

1+ y ago28:49

28:49

Join us as we discuss with Steve Ramsthel the significance of DRO and the financial pitfalls of remote ownership. Don't miss Part 2 of our conversation with Steve next week! Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingforsuccess.com "Like" us on Facebook: Click Here "Follow" u…

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Positively Profitable: Driving FedEx Success with a Smile 59:25

1+ y ago59:25

59:25

In episode #43 of The Routing for Success podcast, Nick Perkins and Christine Zierau delve into the art of effectively modernizing a business, how to navigate working a 9-5 job alongside a linehaul business, and the importance of maintaining a positive mindset when facing challenges within the FedEx industry. Routing for Success is a registered tra…

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Team Runs: Cash Cow or Complete Chaos?! 45:48

1+ y ago45:48

45:48

In episode #42 of Routing for Success, hosts Emily Blair and Jake Hirsch interview Adrian Gerard, who oversees 18 FedEx team runs outside of Phoenix Arizona. Adrian shares his best practices for managing team drivers, optimal truck trading times, and strategies for adjusting directional dispatching. Routing for Success is a registered trademark of …

1
Spot Runs are In! 1:05:03

1+ y ago1:05:03

1:05:03

Tune in to episode #41 with special guest Norb Kohler to discover the ins and outs of spot runs and what makes them so valuable! Plus, learn some of the best ways to incentivize spot run drivers, and how to build lasting relationships with the customers. Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. a…

1
Money Leaks EXPOSED: A Guide to Maximizing your Linehaul Profits 56:50

1+ y ago56:50

56:50

Join FedEx Linehaul Contractor David Cooper in Episode #38 as he shares how to find and fix major "money leaks". Don't miss out on his top money-saving hacks for Fuel, Payroll, Trucks, and much more! Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingforsuccess.com "Like" us on Faceb…

1
Express Takeover! (THE TRUTH) 36:49

1+ y ago36:49

36:49

In episode #37 of Routing for Success, FedEx contractors Rick & Mel Klein share insights from a year working with FedEx Express. Tune in now to discover the truth with Express, as well as their top tips for success! Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingforsuccess.com "L…

1
Safety First: Make Money and Keep It! 53:58

1+ y ago53:58

53:58

In episode #36 hosts Emily Blair and Jake Hirsch interview Alex Frum, a FedEx linehaul contractor, on his top strategies for driver retention and improving safety scores. Discover the money-saving power of prioritizing safety in your business! Plus, check out Alex's TSPA Contract Review on YouTube: https://www.youtube.com/watch?v=dlJjGld4z9I Routin…

1
Goodbye. 27:52

1+ y ago27:52

27:52

Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingforsuccess.com "Like" us on Facebook: Click Here "Follow" us on Instagram: Click Here “FedEx” and “FedEx Ground” are registered trademarks of Federal Express Corporation. AP Equipment Financing and Routing for Success are not endorse…

1
30 Years as a FedEx Ground Contractor w/ Steve Crawford 42:29

1+ y ago42:29

42:29

Steve Crawford has been a Linehaul contractor for FedEx Ground since 1995. You can connect with Steve via his website: www.stevecrawford411.com Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingforsuccess.com "Like" us on Facebook: Click Here "Follow" us on Instagram: Click Here “Fe…

1
Insights from the #1 Accountant Used by FedEx Contractors w/ Matt Heglin 36:27

1+ y ago36:27

36:27

Matt Heglin of Accounting Associates serves more than 450 contractors for FedEx Ground in both P&D and Linehaul. In this episode, Matt discusses various strategies for saving money as a FedEx contractor. Routing for Success is a registered trademark of AP Equipment Financing. All rights reserved. apfinancing.com routingforsuccess.com "Like" us on F…