A guide to the unique mindset and approach that drives Silicon Valley style disruption. Build product, raise money, and scale your startup like the best. TSP hosts Chris Saad and Yaniv Bernstein share practical advice based on decades of experience at Google, Uber, and their own startups.
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Experience Strategy Podcasts
What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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A weekly podcast featuring the leading thinkers in business and management.
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Whatever you lead can only grow when you do. Experience real-life, real-time business and leadership coaching from Dave Ramsey, a successful CEO, popular radio personality, bestselling author, and now the host of The EntreLeadership Podcast. Dave takes your calls and draws on over 30 years of experience as the CEO of Ramsey Solutions to help you overcome the challenges you're facing. More at https://www.ramseysolutions.com/shows/the-entreleadership-podcast.
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Stories for explorers, designers & creators of experiences | Bi-weekly episodes
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Welcome to The GaryVee Audio Experience, hosted by entrepreneur, CEO, investor, content creator, and public speaker Gary Vaynerchuk. On this podcast, you'll find a mix of the Podcast With Friends episodes, WineText TV recaps, Keynote Speeches on marketing and business, interviews, and fireside chats I've given. Enjoy!
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The Everyday AI podcast is a daily livestream, podcast and free newsletter where we help everyday people grow their careers with AI. The Everyday AI podcast is hosted by Jordan Wilson, a former journalist who's now the owner of a boutique digital strategy company with 20 years of martech experience. Our main focus is to help you keep up with AI trends to make your job easier. Get your work done faster. Increase your output. - Sign up for our free Prime Prompt Polish ChatGPT course: https://p ...
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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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In each bite-sized, daily episode of Before Breakfast, host Laura Vanderkam shares a time management strategy or an answer to a listener’s schedule question. How can listeners make the most of their time, both at work and at home? The mission is to give listeners practical tools to feel less busy and get more done.
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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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The Podcast that focuses on the People Experience in the Staffing and Recruiting Industry.
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As principal and founder of Sheehy Strategy Group and former Chief Deputy Director of the California Department of Finance, Tom Sheehy is recognized as one of Sacramento’s most experienced and influential lobbyists, as well as a fiscal expert. Sheehy Strategy Group is a full-service government relations, lobbying and public strategy firm with unparalleled experience and statewide reach and depth that has helped a diverse array of clientele navigate California's political landscape before the ...
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Podcasts focused on animal nutrition best practices, feed industry trends and offbeat agriculture news relevant to the global animal feed industry.
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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
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TransferTALK is a podcast hosted by Jay Fedje. He provides more than three decades of experience in Enrollment Management, Marketing, Brand Strategy, Transfer Recruitment Strategy, Higher Education Consulting, Podcasting, and Big Thinking. TransferTALK serves as a helpful resource for enrollment managers, registrars, academic deans, and transfer recruitment professionals. We seek to serve transfer students and colleges/universities.
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Hosted by Katherine Breuss, CEO and Founder of AG45, this show is built on 30 years of hands-on experience across four countries, three businesses, and one incredible life raising four children. Katherine brings a rare, whole-person perspective to business, strategy, and leadership. This podcast is for business owners ready to stop spinning, start aligning, and build a business that delivers real value — while creating a life that actually feels like yours.
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Industry leaders converse about business deals, strategy and the future of media and entertainment.
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Every week we share: - Interviews with the Best Conversion Rate Optimization (CRO) professionals and Experimenters from around the world - Conference sessions / Tutorials Recent recognition: - Top 10% of most followed Podcasts on Spotify
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MARKETING DEEP DIVES by DENYSE is a Podcast for CPG Executives wanting to attract, delight and retain more consumers. In each episode Denyse shares her tips, tools and ideas gathered from her more than 30 years experience working in over 125 countries around the globe. Denyse is: 📈 Advisor to Fortune 100-Inc 5000 | 🚀 Strategist for mid-sized CPGs | 👨💼👩💼Leadership Coach | 🎤 Keynote Speaker | 📚 #1 Best-Selling Author | 🌍 Former Global Head of Consumer Excellence at Nestlé
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Sports, Entertainment and Comedy: Together at last. You may not win, but at least you'll have fun losing. Produced daily, Pat Mayo guides you through the world of NFL, PGA, and UFC betting and Fantasy Sports, along with the latest in TV and Movies. Use code “MAYO” at underdog for a deposit bonus up to $1000: https://play.underdogfantasy.com/p-pat-mayo
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The FTN Fantasy Baseball Podcast is your ultimate weekly strategy session to dominate your fantasy baseball leagues! Join hosts Vlad Sedler and Jason Anthony as they deliver expert analysis, insider tips, and in-depth breakdowns to give you a winning edge. From player evaluations to waiver wire gems, trade advice to lineup optimization, Vlad and Jason cover it all with precision and passion. Tune in each week to stay ahead of the competition and transform your fantasy baseball experience wit ...
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With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.
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A regular podcast from marketing veteran Rob Voase (sometimes with his co-host Jen Clinehens), who discuss everything from CRM to Customer experience to Brand to Marketing careers (with occasional swearing. Sorry Mum).
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Mo-ments of Experience shares stories of purpose and connection, inspired by a loyal beagle named Mo. Tune in for powerful stories from some of the world’s leading innovators in employee, patient, caregiver, and human experience.
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Hosted by Mark from Kimlligraphy — Chief Marketing Growth Officer & Brand Experience Strategist What makes a brand memorable? It’s not just the visuals, or even the product — it’s the experience. Welcome to The Experience is Personal — a podcast where we pull back the curtain on real brand activations powered by personalisation, creativity, and emotional design. I’m Mark, co-founder of Kimlligraphy. Over the past few years, we’ve helped some of the world’s most recognisable brands create unf ...
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Leading digital transformation experts from Alumni Services give clarity and confidence to executives navigating the digital age for better business performance and reimagined customer relationships. Can you have it all when deploying technology and embarking on change? Yes, if you know how to bridge the gap between staying relevant, delivering on innovation, and listening to the people that matter. In this series, we break down themes and digital tools that are shaping transformations globa ...
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Welcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple’s Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
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The Making a Marketer podcast covers marketing and business strategy & tactics for all experience levels. We have top industry marketing experts on our shows, and we have a great time! Hosted by Megan Powers and Jen (Cole) Larsen since 2017. If you’d like to be on the show, please fill out this form: https://bit.ly/MaMInfoForm
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Armchair quarterbacking isn’t just for sports anymore. We’re taking the same approach to companies: what would you do in their shoes? Each episode, our lively panel will debate a new issue ripped from the headlines involving a different well-known company. Between our instincts, experiences, and unsolicited opinions, we may just come up with gold. At the end, we’ll critique ourselves and see how we did. If we fixed it, you’re welcome! Look for it in the Fall of 2024. Subscribe to the podcast ...
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Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.
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Black Entrepreneur Experience uncovers the brilliance, boldness and business acumen behind successful Black Entrepreneurs all over the globe. It is a show created for aspiring entrepreneurs, small business owners or startup founders. Black Entrepreneur Experience can be any strategy, wisdom, idea that will ignite, empower and provoke more African Americans (Blacks, African Diaspora) to join the entrepreneurial journey. Invoking a movement to stimulate our communities to move towards business ...
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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Podcast by Jason Harris
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A podcast for visionaries, entrepreneurs and people who dream big. We talk about getting real with yourself, doing the hard work and we share some insights and lessons learned along the way.
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Welcome to Disciplined Trading Strategies, the podcast where Paul Lange, a seasoned trader with over two decades of experience, reveals the real truths behind successful trading and investing. No more vague market predictions or debates on Fed policies. Paul shares practical strategies that work, dissecting the myths and showing you the power of technical analysis. Whether you're an experienced investor or just starting out, join us as we challenge conventional wisdom and empower you to make ...
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Welcome to The Hunter Ambrose Podcast, hosted by Nicole Barbano, Founder of Hunter Ambrose. This show is for executives, emerging leaders, and ambitious professionals ready to work smarter, earn better, and live well. Nicole brings two decades of experience in executive search, strategy, and coaching—cutting through the noise with sharp conversations and real-world insights. If you want to make bold moves, live with clarity, and build a life that thrives, this is where you start. Clarity. St ...
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In which ismatu gwendolyn, young revolutionist, explores what keeps them bound at the seams: disciplined, precarious love; insurgent strategy; reading. Cozy up and pour some tea. All essays and transcripts available at threadings.io
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This podcast focuses on helping Business leaders, Founders, Sales Professionals, Commercial directors, and CFO's make informed business decisions when it comes to marketing. The podcast is designed to give non-marketing professionals the tools and knowledge to optimise their customer purchase journeys across online and offline touch points in order to see a real impact on their bottom line. New episodes come out every week. For future episodes, you can send your questions to me via LinkedIn ...
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A podcast for seasoned and new choir directors at all levels interested in sharing stories, techniques, and tips to enhance the classroom experience. New Episodes on Sundays.
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Join seasoned entrepreneur and fractional CMO Camper Bull as he pulls back the curtain on building successful businesses in both digital and physical spaces. With over two decades of experience scaling companies to multi-million dollar valuations, Camper delivers actionable insights on marketing, business growth, and entrepreneurial success. Each episode of Strategy Session combines real-world case studies with proven frameworks that you can implement immediately. Drawing from his extensive ...
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Scriptoriums delivers industry-leading insights for global content operations.
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Welcome to the Mastering Diabetes Audio Experience, where we teach you how to sit in the driver’s seat of your diabetes health for the rest of your life. We’ll teach you how to reverse insulin resistance, achieve your ideal body weight, gain energy, and get your BEST A1c following almost 100 years of evidence-based research in the Mastering Diabetes Program. Our program teaches you how to reverse prediabetes and type 2 diabetes, and how to simplify your life with type 1 diabetes by maximizin ...
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Career Strategy Podcast with Sarah Doody | UX, Product Design, UX Research
Sarah Doody from Career Strategy Lab
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Welcome to the Career Strategy Podcast, with Sarah Doody, a UX Researcher & Product Designer with 20 years of experience who is helping UX and Product people design their careers. You’ll learn how to advance your UX or Product career including how get hired in UX, stay hired, get promoted, and build a personal brand and visibility. You’ll also hear no BS tips to optimize your UX resume and portfolio, navigate your UX job search, and prepare for UX job interviews so you can stop being invisib ...
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1
Anyone Can Use This Strategy To Win On Social Media TODAY | Grow With Video
23:51
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In this episode from the Grow With Video Summit, GaryVee breaks down the state of social media in 2025 and the strategy anyone can use to grow. From understanding the attention economy to creating content that actually reaches people, this conversation is packed with insights on mindset, consistency, and adapting to the ever-changing landscape. Whe…
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NFL DFS Strategy & Tips 2025 | How to Win at DFS NFL on DraftKings, Fanduel | Mistakes to Avoid
1:16:14
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Pat Mayo, Tyler Tamboline, and John Breslin walk through their 2025 DraftKings & Fanduel DFS NFL Strategy, research and lineup strategy while identifying the traps to avoid and how they utilize the tools to make lineup decisions with a heavy emphasis on which contests you are selecting to play. 25% All NFL Tools Packages at https://www.4for4.com/ma…
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From Staffing Sales Strategies to AI Impact with Tom Erb
40:56
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This week, LJ and Rob right a long-standing wrong of the podcast. They finally have Tom Erb, CEO and Founder of Tallann Resources, on the podcast. Tom has been the staffing sales consultant of choice for the staffing industry for 15 years. Tom shares with the crew: His thoughts and overall impression on the macro winds facing the industry. What is …
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Did Saks Global Make a $600 Million Mistake With It's Personalization Platform?
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In an August 14th Vogue Business article by Madeleine Schultz , Saks Global, the parent company of Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman, discussed its personalisation strategy and an investment of $600 million for it's new platform. The only problem is: based on the article, we think they got it wrong. In this episode of the Experi…
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Chicken consumers expect digital experience, transparency
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WATT PoultryUSA editor Elizabeth Doughman joins the podcast to share consumer insight and highlights from the 2025 Chicken Marketing Summit.
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Build Your UX Shield: Policies That Deflect Drama and Defend Standards
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Build Your UX Shield: Policies That Deflect Drama and Defend Standards Let’s be honest. Policies and procedures aren’t exactly the stuff of design conferences or portfolio showpieces. But when it comes to influencing your organization at scale, they’re one of the most powerful tools you’ve got. In fact, if you do nothing else from this course, impl…
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#148 Rethinking AI Strategy in Customer Experience
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Is your business rushing into AI without really understanding how it fits into your strategy—or worse, letting “FOMO” drive your next big tech investment? On this episode of the Delighted Customers podcast, I challenge leaders to think beyond the hype and get real about the transformational (and sometimes risky) power of AI in delivering great cust…
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Customer Experience Starts with Employee Experience | Driven Loyalty ft. Shawn Armorer
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🎧 On this episode of the Driven Loyalty Podcast, Shawn Armorer and I discuss creating an employee experience, smooth customer handoff, partnering with staff to create loyal customers and more!⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com/swj Shawn Armorer: https://www.linkedin.com/in/shawn-armorer-b6200a46/#drive…
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My Employees Can’t Stand Each Other (It’s Driving Me Nuts)
48:58
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Today, we’ll hear about: • A business owner dealing with two employees who continually fight • A woman trying to protect her family from her bad business decision • A man frustrated that his team is taking advantage of him • A young lawyer who’s been offered a partnership at his law firm Next Steps: · 📞 Have a question for the show? Call 844-944-10…
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Shopping less might help you save time See omnystudio.com/listener for privacy information.By iHeartPodcasts
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Creating workplaces that work for all to thrive with Tara May
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Episode web page: https://bit.ly/4fEzKXi ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan is joined by Tara May, CEO of Spirit Tech—a pioneering tech company where more than 90% of the staff are autistic. Together, they explore what it truly means to create inclusive workplaces, the bu…
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2025 Week 1 Spread Picks, Survivor Picks, NFL Game Previews | Cust Corner: Pickles, KFC, Worst Rules In Sports
2:24:47
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Pat Mayo, Geoff Fienberg and Tim Anderson go game-by-game and make their 2025 Week 1 Spread Picks, Bets, Survivor Picks, and Props. Plus, a mini Cust Corner on Pickles, KFC, Worst Rules In Sports. $500K NFL Survivor ($50 Per Entry): https://bit.ly/mayo-survivor 25% All NFL Tools Packages at https://www.4for4.com/mayo Use code “MAYO” at underdog and…
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138: From Recruiter to Product Designer: How Ellie's taking control of her career
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Applied to 50+ UX or Product jobs & still no interviews or offers? Get UX job search help. Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher with 20 years of experience who founded the UX job search accelerator, Career Strategy Lab. She's been doing UX career coaching since 2017. Follow Sarah on: LinkedIn | YouT…
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S5E4 - Ethical Testing & Design in Experimentation: Leaks vs. Puddles Framework (w/ Namata Agarwal)
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In this episode of Experiment Nation, host Jason sits down with Namata Agarwal, a seasoned product designer with over 17 years of experience building digital products, websites, and apps.Together, they explore:- Ethical testing: how to balance user needs with business goals.- Leaks vs. puddles framework: a practical way to identify urgent vs. non-u…
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How We Turned a Simple Gift into a Standout Experience at a Team Event
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In this episode of The Experience Is Personal, Mark takes you behind the scenes of a Xmas In July team gathering in Sydney, where a simple gift was transformed into a standout experience.Over the course of the evening, one calligrapher personalised journals for attendees with pointed pen calligraphy, while a team member went above and beyond by cap…
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How to Win Betting on the NFL in 2025… or How Not To Lose all Your Money
1:14:14
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Pat Mayo, Connor Allen, and Ryan Noonan go from beginner to advanced strategy on How to Bet on the NFL. They start by outlining expectations and research tools into how to properly manage your bankroll, track bets, and assess value then into strategy and sharp vs softer markets for the 2025 NFL Season. 25% All NFL Tools Packages at https://www.4for…
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Effective Marketing Strategies For 2025 l On Brand with Donny Deutsch
41:58
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This is an interview I did with the amazing Donny Deutsch on his podcast On Brand. We discuss the evolving landscape of social media and its impact on marketing strategies. I share insights on the transformation from traditional advertising to organic social media content creation, highlighting how this shift demands a new skill set and approach. I…
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Second Cup: Don't play ping pong with plans
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Spend time getting together instead of on logistics See omnystudio.com/listener for privacy information.By iHeartPodcasts
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Choirwire | Episode 9 - Discipline in the Choir Classroom
16:58
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Send us a text In this episode of Choirwire, Alex explores discipline not as punishment, but as a framework for belonging, accountability, and ensemble pride. From entry routines to correction protocols, the conversation centers on building systems that support student growth and protect choir culture. With real scenarios, restorative language, and…
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Red Fox Bullpen Report, Saturday August 30
10:30
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FTN's Dan Thompson (@redfoxroto) breaks down the latest news in the world of MLB bullpens, relief pitchers and save opportunities. On today's show, Dan highlights the top waiver wire targets, including two strong injury replacements in Ryan Walker and Abner Uribe, plus some other closers still available in many leagues; including Shawn Armstrong in…
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151
Building Long-Term Business Growth | CRE Secrets Podcast with Aviva
24:57
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In this episode of the Commercial Real Estate Secrets Podcast, GaryVee breaks down how to think about social platforms, attention, and long-term strategy. From TikTok and YouTube Shorts to emerging opportunities, he explains what business owners should be doing today to set themselves up for success in the next five years. Whether you’re in real es…
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Anything new has to happen amid everything else See omnystudio.com/listener for privacy information.By iHeartPodcasts
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Vlad Sedler and Mike Mager go over fantasy baseball news and notes and discuss the latest SP FAAB targets - Kyle Bradish, Jonah Tong and Peyton Tolle.By Mike Mager, Vlad Sedler
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Want More Word of Mouth? Build a Tribe | with Camper Bull
7:46
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Want More Word of Mouth? Build a Tribe | with Camper Bull What are your customers really buying? It’s not just your product or service—it’s the sense of identity, belonging, and transformation that comes with it. Research shows that while most businesses focus on features and benefits, buyers are motivated by the communities they feel a part of. In…
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AT&T’s Culture Challenge: Profits vs People
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AT&T is facing a workplace culture challenge that has captured the attention of employees, investors, and all of corporate America. After a controversial return-to-office memo, questions are being asked: Is AT&T prioritizing profits over people? Or is this a smart business move? In this episode, we break down: AT&T’s shift from loyalty to a market-…
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EP 600: 6 AI myths, 10 AI systems you must learn and 10 AI trends (600th episode)
52:48
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You ever do something 600 times in a row? That's what we're doing today. To celebrate our 600th episode, we're bringing you: 6 AI Myths You Should Stop Believing X 10 AI Systems You Must Learn and X 10 AI Trends You Can’t Afford to Ignore Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the discussion: Thoug…
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1
The Trade Desk’s Matthew Henick Talks Ventura, the OS Looking to Change the Smart TV Game
23:32
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The SVP of the Ventura TV operating system for The Trade Desk lays out the digital ad giant’s vision for the forthcoming OS, the challenges facing the business and how TTD hopes to rewrite the rules for CTV. See omnystudio.com/listener for privacy information.By iHeartPodcasts
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The Future of Marketing: AI, Brand and Distribution | 4Ds Consultation - PART 2
28:51
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In Part 2 of this 4Ds session, GaryVee explores the future of marketing through the lens of AI, branding, and distribution. Using examples like Think and Grow Rich and virtual influencers, he explains how entrepreneurs can build brands that actually win attention in today’s market. This episode is packed with practical advice for navigating busines…
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Slides should complement, rather than duplicate, a talk See omnystudio.com/listener for privacy information.By iHeartPodcasts
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2025 NFL Win Total Draft, Picks, Bets | 2025 NFL Betting, Odds
1:09:37
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Pat Mayo, Cam Stewart, Geoff Fienberg and Tim Anderson sit down for an NFL Win Total Draft, constructing a team trying to get the most wins as possible $500K NFL Survivor ($50 Per Entry): https://bit.ly/mayo-survivor 25% All NFL Tools Packages at https://www.4for4.com/mayo Use code “MAYO” at underdog and make a $5 Pick’em entry and instantly get $5…
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1
Insiders React: Google Pixel 10 – Does It Finally Beat Apple at Its Own Game?
35:21
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Is Apple’s dominance in smartphones starting to crack? Google’s Pixel 10 launch brought AI-first features, polished hardware, and bold marketing, signaling a new era in the iPhone vs. Android rivalry. For years, the iPhone has been synonymous with polish, hardware quality, and ecosystem lock-in. But with Google’s patient, decade-long investment in …
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EP 599: 5 New Overlooked ChatGPT Features You Should Be Using But Aren’t
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The GPT-5 rollout was messy. Then, Google went AI ship crazy. In between all of that, OpenAI released some powerhouse features inside ChatGPT that seemingly no one is paying attention to. Join us as we uncover them and give you a leg up on everyone else. Newsletter: Sign up for our free daily newsletter More on this Episode: Episode Page Join the d…
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A while back I did a podcast that was simply titled “Time frames” which discussed some of the basics and what you may choose to focus on as a trader. This podcast is a little more advanced and based on constant questions I receive, so I will try to clear up some misconceptions about the differences in time frames and how we make money from the diff…
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Nick Cawthon - Mobile first, agents next: The future of UX
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In this episode, we’re joined by Nick Cawthon, a design leader with decades of knowledge in user experience (UX), service design, and the evolving discipline of experience design. From his childhood discovery of creative flow to shaping the culture of UX in San Francisco, Nick reflects on the pivotal shifts that transformed design from skeuomorphic…
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# 150 Delta’s AI Fare Experiment: Will Smart Pricing Alienate Loyal Customers?
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Is AI-powered personalized pricing the next frontier—or the next fiasco—for customer loyalty and corporate reputation? That’s the burning question I dive into with my guest, Dr. Peter Fader, on this episode of the Delighted Customers podcast. With Delta Air Lines rolling out AI-driven pricing and the world watching closely, the conversation takes a…
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Why Staying Too Long at the Wrong Job Kills Your Career | Tea with GaryVee Ep #82
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In this episode of Tea with GaryVee, Gary answers questions on career growth, workplace challenges, and building confidence in your next move. From knowing when it’s time to leave a job to learning how to create opportunities instead of waiting for them, Gary shares practical advice for anyone navigating business and career in 2025. If you’re feeli…
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Episode 74 | Why B2B and DTC Both Need a CX Reality Check with Michael Bair of Bair Consulting
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This week, I sat down with my good friend Michael Bair, founder of Bair Consulting, to unpack what really separates good CX in B2B from the DTC playbook, and why both worlds have a lot to learn from each other. We cover B2B SaaS, enterprise customer success, DTC retention, and why too many brands still treat CX like an afterthought. Michael gets re…
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Repeating a point doesn't make it more convincing See omnystudio.com/listener for privacy information.By iHeartPodcasts
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EP 598: Nano Banana! Real Use cases for Google’s new Gemini 2.5 Flash Image
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Nano Banana is no longer a mystery. Google officially released Gemini 2.5 Flash Image on Tuesday (AKA Nano Banana), revealing it was the company behind the buzzy AI image model that had the internet talking. But... what does it actually do? And how can you put it to work for you? Find out in our newish weekly segment, AI at Work on Wednesdays. News…
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The value of hyperpersonalization and the state of CX - Interview with Greg Kihlström of The Agile Brand
1:01:17
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Today’s episode of the Punk CX podcast is with Greg Kihlström from The Agile Brand. Greg is a best-selling author, speaker, and entrepreneur, and serves as an advisor and consultant to top companies on marketing technology, marketing operations, and digital transformation initiatives. A couple of months ago, Greg invited me to be a guest on his sho…
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BEE 548 Building Safe Harbor for Community Impact, Carlos Johnson
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We’re shining a spotlight on Carlos Johnson, founder of Safe Harbor, an organization committed to creating safety, stability, and opportunity for individuals and families in need. Safe Harbor isn’t just a business—it’s a movement to protect, empower, and provide resources that help people rebuild their lives and thrive. In this conversation, Carlos…
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Chatbot Copywriting: Keeping It Human with Kelly Mirabella
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42:22
In this final episode of Season 8(!), we welcome back the incredible Kelly Noble Mirabella, a digital marketing expert renowned for her expertise in AI chat marketing. With over a decade of experience, Kelly shares her insights on the evolution of chatbots and the unique art of chatbot copywriting, emphasizing the importance of creating conversatio…
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