Best Enterprise Development Centre Podcasts (2025)

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384. The Law Strikes Back 46:49

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1d ago46:49

46:49

Mumbai in the seventies and eighties was a city of sharp contrasts: glamour and gang wars, chaos and control. At the heart of it all was Assistant Commissioner of Police (Retd) Madhukar B. Zende, a sharp-minded officer with a knack for catching the city’s most elusive criminals. Best known for arresting the infamous serial killer Charles Sobhraj, a…

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Making human-like voice AI accessible and affordable with NLX and Inworld 1:02:05

5d ago1:02:05

1:02:05

Voice AI is having a breakthrough moment. With large language models delivering unprecedented understanding and next-gen text-to-speech achieving near-human fidelity, the possibilities for immersive, scalable, and personalised customer experiences are greater than ever. We’re joined by Andrei Papancea (CEO & Co-Founder, NLX) and Kylan Gibbs (CEO & …

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Jon Hornagold - Apprenticeship Manager at Amey - Part 1 35:05

6d ago35:05

35:05

This time Safaraz is in conversation with John Hornagold, the apprenticeship manager at Amey. In the first half of this two-part chat, John tells us about his journey from NATO HQ in the Netherland as part of the British army to his role at the civil engineering company, Amey drawing on his love of training gained in the army. https://cannyconversa…

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Episode 2: Spotlight with Matt Baker | What We Do Now 53:13

6d ago53:13

53:13

Matt Baker, the founder and outgoing CEO of The Stove Network, discusses the origins and evolution of the Stove - from outsider to part of the cultural establishment. Along with WWDN lead and Stove Development Director, Katharine Wheeler, they explore the civic role culture plays in communities and look at the future of creative placemaking. What W…

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383. What Would Dr. Ambedkar Have Made of the Republic of India Today? 20:54

9d ago20:54

20:54

Dr. B. R. Ambedkar is remembered and admired for many things: for his heroic, lifelong, campaign to eradicate the evil of untouchability; for his scholarly contributions as an economist and social theorist; for the social movements he led and the political parties he founded; for the educational institutions he nurtured; for his critical role in ov…

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AI, empathy, and the future of work with Ian Jacobs, Opus Research 1:13:19

11d ago1:13:19

1:13:19

What happens when one of the world’s leading analysts on customer service and conversational technologies sits down to unpack the future of AI? We explore the profound implications of AI adoption with Ian Jacobs, VP, Lead Analyst at Opus Research. We discuss how AI is transforming contact centres and customer service operations, from agent augmenta…

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382. Mobile Merchant Bankers of South India 51:13

14d ago51:13

51:13

What was the process of wealth generation and accumulation by the most prominent business community of South India? A journey that was marked by risk and courage; a journey that carried them to the greener pastures of South and Southeast Asia; and a journey that was shaped by the power of global events. In this conversation, scholar Prof. Carol Upa…

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381. The Third Moment 1:02:42

15d ago1:02:42

1:02:42

What happens when the promise of equal citizenship begins to fade for one of the world’s largest Muslim populations? In today’s India, the question is no longer theoretical, but urgent and deeply personal for over 200 million people. This session explores the shifting political landscape of Indian Muslims through the lens of Shikwa-e-Hind, the new …

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Expert analysis of the best AI platforms in 2025 29:12

18d ago29:12

29:12

Gartner's Magic Quadrant for Conversational AI platforms is back in 2025! This is a must-watch for CX leaders seeking to make informed decisions about their AI tech stack. Here, we provide deep technology market analysis for artificial intelligence in customer experience. Whether you're looking to build AI chatbots, AI agents, Retrieval Augmented G…

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380. The Twist in the Odyssey of Naxalism in Karnataka 1:06:10

19d ago1:06:10

1:06:10

Around 15 years ago, the then UPA government had launched an all-out offensive (commonly known as ‘Operation Greenhunt’) targeting the armed cadres of the Communist Party of India (Maoist) (also known as Naxalites) across the ‘Red Corridor’ which consisted of Naxal-affected districts spanning Central and Eastern India and spilling into Southern Ind…

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379. Sustainable Development & Public Policy 1:11:21

22d ago1:11:21

1:11:21

Institutions and Public Policy for India’s Sustainable Development – Perspectives on Governance, Technology, and Finance, is an edited volume in honour of Professor Vinod Vyasulu (Edited by – Sukhpal Singh, Jyotsna Jha, A. Indira and A. V. Arunkumar). The book addresses one of the most urgent challenges of our time – sustainable development. Across…

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Machines that talk: How Toyota drives innovation in manufacturing with Kordel France 1:10:04

25d ago1:10:04

1:10:04

As one of the world’s largest car manufacturers, Toyota is giving its machines a voice using AI as a trusted partner to transform how cars are built and serviced. In this episode, we speak with Kordel France, Principal AI Engineer & AI Architect at Toyota, to uncover how artificial intelligence is reshaping production and maintenance globally. We e…

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378. Iron Lady, Velvet Glove? 1:05:17

1M ago1:05:17

1:05:17

Was Indira Gandhi a pragmatic nation-builder or an authoritarian disruptor or both? Historian Srinath Raghavan’s new book, Indira Gandhi: The Years That Transformed India, explores her complex legacy, from her central role in reshaping India’s political structure to the controversial imposition of the Emergency. In this conversation with constituti…

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377. Adolescence & Algorithms 53:48

1M ago53:48

53:48

The years between ages 10 and 19 are marked by intense physiological, psychological, and social change. Adding to the challenges of this already turbulent phase are mobile devices and social media. These platforms often exploit insecurities, creating echo chambers and negative feedback loops. While digital life can connect us, it also has the power…

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Nadia Davies, Director of Business Development at Solihull College and University Centre - Part 2 28:47

1M ago28:47

28:47

Dedicated feline behaviour expert and volunteer, Nadia, invites us to explore the complex and often misunderstood world of cats. Forget the notion that cats are merely "not dogs"—Nadia provides a wealth of insights into their unique motivations and survival instincts that remain even in a domestic setting. Our conversation takes a thoughtful turn a…

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Nadia Davies, Director of Business Development at Solihull College and University Centre - Part 1 32:17

2M ago32:17

32:17

This week we hear the first half of Safaras conversation with Nadia Davies, a dedicated and inspiring leader, sharing her incredible journey at Solihull College and University Centre, where she has passionately advanced from a vocational assessor to the Director of Business Development over the past 18 years. Nadia offers a unique perspective on ho…

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376. Queering Law 58:23

2M ago58:23

58:23

What would justice look like if it spoke in a queer voice? How might legal judgments shift if they were written through the lived experiences and realities of LGBTQIA+ individuals? In this session, we explore the bold and imaginative work of The Queer Judgments Project, an initiative that seeks to re-think, re-write, and re-invent legal judgments t…

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NiCE & Cognigy: The AI arms race in CX has begun 45:22

2M ago45:22

45:22

The AI arms race in customer experience just got serious. We’re joined by industry legends Nerys Corfield (Injection Consulting), Jon Arnold (J Arnold & Associates), and Henry Iversen (boost.ai) to unpack one of the biggest AI moves in recent memory: NiCE’s $955M acquisition of Cognigy. We break down what this deal means for the future of AI-first …

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375. First Movers in Second Life Start-Ups 1:01:37

2M ago1:01:37

1:01:37

When it comes to climate change and the environment, they are part of the problem and part of the solution – Plastics and Lithium-ion. We cannot ignore the role these materials play in today’s world. They have revolutionized many industries even while they have been the cause of negative ecological and social impacts. Mainly because their end-of-li…

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374. A Perfect Storm 54:46

2M ago54:46

54:46

What happens when a defiant chronicler and an idealist revolutionary converge in the playground that is India’s freedom struggle? Urdu newspaper Pratap, launched in pre-partition India, was a torchbearer against the British Raj. The man who publicly defended it against colonial censorship was none other than Jawaharlal Nehru. The pen picked up by f…

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Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold 1:02:31

2M ago1:02:31

1:02:31

From the hype cycle around AI to the real-world constraints enterprises face when adopting new tech, we explore the opportunities shaping the future of business communications in this episode. We’re joined by Jon Arnold, an independent tech analyst, for a conversation about the shifting landscape of enterprise communications. We talk about analysts…

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373. EMIs & Other Existential Crises 1:06:52

2M ago1:06:52

1:06:52

In this refreshingly jargon-free session, Lavanya Mohan, author of Money Doesn’t Grow on Trees, gets real about why personal finance often feels confusing, boring, or just plain overwhelming. From spending in your 20s to planning in your 40s, Lavanya’s approach is simple, meme-filled, and judgment-free. Whether you’re dealing with your first payche…

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Caren Alderwick - Head of Apprenticeships at Cross Country Trains - Part 2 30:57

2M ago30:57

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This week we hear the second half of Safaraz’s conversations with Caren Alderwick, Head of apprenticeships at Cross Country Trains. Caren talks about how the power of education and confidence building can transform the journey back into the workforce as well as recognising and harnessing transferable skills from everyday life. https://cannyconversa…

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372. Uniformity or Justice? 1:06:54

2M ago1:06:54

1:06:54

The Uniform Civil Code (UCC) has long been at the heart of India’s constitutional and cultural tensions — hailed by some as a promise of equality, and critiqued by others as a tool of homogenisation. As the political momentum around the UCC gathers pace once again, with the recent Uttarakhand legislation in the news, this session revisits the debat…

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Caren Alderwick - Head of Apprenticeships at Cross Country Trains - Part 1 29:26

3M ago29:26

29:26

Join us for a conversation with Caren Alderwick, Head of Apprenticeships and Operational Training at Cross Country Trains, who shares her remarkable journey with the company and her passion for education. https://cannyconversationspodcast.co.uk/ https://safaraz.co.uk/ https://cannybites.co.uk/buy-the-book/ https://www.1386audio.com/have-a-listen…

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371. Gurudev and Bapu 55:16

3M ago55:16

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Gurudev and Bapu explores the extraordinary exchange of letters and ideas between Mahatma Gandhi and Rabindranath Tagore, set against the backdrop of the Indian freedom struggle. Over 25 years, their correspondence reveals sharp differences on key issues—nationalism, civil disobedience, education—but also unwavering respect and affection between th…

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Inside the AI copilot revolution that saved Essent €1.8M with Kellin Sjoerds and Ricky Rekkers 59:17

3M ago59:17

59:17

In this episode of VUX World, we chat with Kellin Sjoerds and Ricky Wekker, Conversational AI Engineers at Essent - the Netherlands’ largest utility provider and part of the E.ON Group to uncover the story behind their groundbreaking agent assist tool, Bolt. Bolt is an AI-powered agent copilot that has transformed Essent’s call centre operations, s…

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Jay Phillips - Head of Business Engagement for ATHE 29:18

3M ago29:18

29:18

Join us for Safaraz Ali's conversation with Jay Phillips, Head of Business Engagement at ATHE. They explore the dynamic partnership between ATHE and Pathway Group. Jay shares his journey from key account manager to his current role, emphasizing the importance of building strong B2B relationships with training providers and educational centres. We a…

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370. Chaturanga to Chess 1:07:47

3M ago1:07:47

1:07:47

From boasting of a lone International Master (IM) in Manuel Aaron in 1962, India has come a long way in the world of chess, particularly in the last two-and-half decades of the new Millennium. Today, India has 85 Grandmasters, including three women, 23 Woman Grand Masters, 140 International Masters and 42 Woman International Masters while the list …

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369. Living with Many Loves 56:39

3M ago56:39

56:39

All Our Loves: Journeys with Polyamory in India is an eye-opening book on polyamory—the practice of being in love, with or without sexual intimacies with more than one person simultaneously, with the consent of all. For anyone who has ever dreamed of love, sex, and companionship beyond the limits of traditional monogamy, this groundbreaking explora…

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From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom 50:05

3M ago50:05

50:05

As generative AI redefines the contact centre, ensuring consistent performance across complex telephony networks becomes mission-critical. In this episode, we speak with Satish Barot, CTO at Klearcom, about the evolution of contact centre technology and the critical role of quality assurance in AI voice systems. We explore how organisations gradual…

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The Psychological Price of Entrepreneurship with Memuna & Caroline 1:03:07

3M ago1:03:07

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In this episode, Memuna and Caroline dive into the often-overlooked emotional and mental challenges that come with building a business. From burnout to self-doubt, they explore the real costs behind the hustle and share honest insights on how entrepreneurs can prioritize their well-being while pursuing success. Support the show…

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Alex Birks - Chief Executive of ATHE 30:19

3M ago30:19

30:19

With roots as a cordon bleu chef and experience in managing a bustling restaurant, Alex ventured into corporate life, where his passion for business transformation flourished. Bridging the gap between vocational training and traditional academia, Alex discusses the evolving landscape and how ATHE has strategically positioned itself as a leader in t…

4M ago50:59

50:59

This conversation on Heart Lamp: Selected Stories, awarded the Booker Prize 2025, will delve into Banu Mushtaq’s fearless storytelling and her portrayal of women navigating faith, family, and societal expectations in southern India. The speakers will explore how Mushtaq’s journalistic and legal background shaped her writing, giving voice to the str…