Best Endpoint Management Podcasts (2025)

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Navigating Endpoint Security: Tackling Shadow IT, Tool Sprawl, and Human Factors in Cybersecurity 1:00:39

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1d ago1:00:39

1:00:39

The episode discusses the increasing complexity of endpoint security, driven by the rapid proliferation of devices due to remote work, BYOD policies, and the rise of shadow IT. Data indicates that shadow IT has surged by 59% since remote work became mainstream, with nearly half of cyberattacks linked to these unauthorized applications. Managed Serv…

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AI Transparency Regulations Impacting MSPs: German Court Ruling on OpenAI Training Data 19:34

5d ago19:34

19:34

A German court has ruled that OpenAI's training of its GPT-4 and GPT-4.0 models involved copyright infringement, requiring the company to disclose the frequency of usage of specific song lyrics in its training data. This ruling, initiated by GEMA, a German copyright collective, has significant implications for copyright holders, particularly in the…

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MSP Cybersecurity: Governments Target Russian Cybercrime and New Offensive Strategies 13:50

6d ago13:50

13:50

The United States, United Kingdom, and Australia have imposed sanctions on the Russian hosting provider MediaLand due to its facilitation of ransomware operations. MediaLand has been linked to various cybercrime activities, including support for groups like LockBit and BlackSuit, and has been identified as a provider for cybercrime marketplaces. Th…

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Guardian: Eliminating Tool Sprawl and Securing the Modern Endpoint 21:00

6h ago21:00

21:00

n this episode of Fireside MSP, Trevor Mansell sits down with Brian Clark and Charles Anderson to unpack the real challenges organizations face with endpoint management and security today. From tool sprawl to complex patching cycles and compliance demands, the team shares how Guardian simplifies control, consolidates overlapping tools, and strength…

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Pseudoransomware (noun) 7:27

1h ago7:27

7:27

Please enjoy this encore of Word Notes. Malware, in the guise of ransomware, that destroys data rather than encrypts. CyberWire Glossary link: ⁠https://thecyberwire.com/glossary/pseudoransomware⁠ Audio reference link: “⁠Some Men Just Want to Watch the World Burn | the Dark Knight⁠,” by YouTube, 2 November 2019. Learn more about your ad choices. Vis…

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AI for MSPs: Bridging the Skills Gap and Enhancing Cloud Managed Services Profitability 14:16

7d ago14:16

14:16

Cloud managed services are experiencing rapid growth, with the market projected to expand from approximately $50.62 billion in 2025 to $120 billion by 2035, reflecting a compound annual growth rate of 8.16%. This growth is driven by organizations across various sectors, including finance and healthcare, seeking to enhance their cloud operations and…

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How Decagon Built Human-Level AI Support: Ashwin Sreenivas on customer obsession, early traction, enterprise complexity, and the AI concierge future 49:01

8d ago49:01

49:01

Unlock the secrets to Decagon AI's $1.5 billion valuation and AI-powered customer support. Ashwin Sreenivas is the co-founder of Decagon AI, a company revolutionizing enterprise customer support with AI agents. Founded in 2023, Decagon has rapidly grown to a $1.5 billion valuation, automating support workflows for brands like Duolingo and Notion. A…

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AI Governance: Balancing Power, Bias, and Transparency in Democracy and Business 20:33

9d ago20:33

20:33

The discussion centers on the book "Rewiring Democracy," authored by Bruce Schneier and Nathan E. Sanders, which explores the implications of artificial intelligence (AI) on governance, power distribution, and democratic principles. The authors highlight the risks associated with AI, particularly the concentration of power among a few corporations,…

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MSP Events Shift: From Mega Conferences to Micro Communities and the Rise of Cybersecurity Focus 44:02

10d ago44:02

44:02

MSP events are experiencing a notable shift, with a growing preference for smaller, localized gatherings over traditional mega-conferences. Jessica Davis, Principal Analyst at Omdia, highlights that this trend is driven by factors such as increased travel costs and a desire for more meaningful community interactions. Research indicates that MSPs ar…

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Cyberattacks Surge 85% During Shutdown; Telecom Security Regulations Weaken Amid AI Evolution 15:53

10d ago15:53

15:53

Cyberattacks against U.S. government employees surged by 85% during the recent government shutdown, with projections estimating over 555 million attacks by the end of November 2025. These attacks, characterized as targeted digital assaults rather than generic phishing attempts, exploit vulnerabilities during periods of financial stress, particularl…

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AI Race Heats Up: Google Gemini 3, Intuit ChatGPT, OpenAI Codex MAX, and EU GDPR Changes 18:52

11d ago18:52

18:52

Google has launched its latest AI model, Gemini 3, which is designed to enhance multimodal processing capabilities by simultaneously handling text, images, and audio. This model, particularly the Gemini 3 Pro version, aims to improve the accuracy and reasoning capabilities of AI systems, positioning Google to compete more effectively with OpenAI in…

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Microsoft's AI Agent 365 Launch, Vendor Integrations, and Cybersecurity Media Consolidation 17:24

12d ago17:24

17:24

Microsoft has launched Agent 365, a management platform designed for overseeing AI agents within enterprise environments. This platform, now available in early access, includes features such as the Microsoft Entra Registry for managing agent identities, risk-based access policies, and performance measurement tools. The introduction of Agent 365 sig…

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AI-Driven Cyber Threats Surge: SMBs Embrace MDR, Shadow AI, and Evolving Malware Tactics 14:56

13d ago14:56

14:56

The rise of artificial intelligence (AI) in cyber attacks is prompting small and medium-sized businesses (SMBs) to adopt managed detection and response (MDR) services and explore autonomous security operations centers (SOCs). Research from TechAisle indicates that awareness of MDR among SMBs increased from 39% in 2023 to 61% in 2025, with 89% of mi…

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Trusted Platform Module (TPM) (noun) 6:38

9d ago6:38

6:38

Please enjoy this encore of Word Notes. A browser configuration control that prevents accessing resources within a private network. CyberWire Glossary link: ⁠https://thecyberwire.com/glossary/trusted-platform-module⁠ Audio reference link: “⁠TPM (Trusted Platform Module) - Computerphile⁠,” Computerphile, 23 July 2021 Learn more about your ad choices…

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IT Budgets Surge as AI Reshapes Roles; VMware Disruption Sparks Modernization Opportunities 17:55

14d ago17:55

17:55

The recent partnership between OpenAI and Search Kings, a digital marketing firm, aims to provide ChatGPT services to small and medium-sized businesses (SMBs), particularly in the home services sector. This collaboration is designed to facilitate the integration of artificial intelligence into SMB operations, addressing the challenges these busines…

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Building AI-First SaaS in a Weekend: Richardson Dackam's Rapid Prototyping Secrets 19:07

16d ago19:07

19:07

Richardson Dackam, a solo developer known for rapidly creating AI-first SaaS products, shared insights into his development process during a recent episode of the Business of Tech. Dackam emphasizes the importance of identifying manageable problems that can be solved quickly, which he refers to as "done for you ideas." His approach involves extensi…

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AI Project Failures: Companies Struggle to Define Problems Amid Talent Gaps and Tech Consolidation 18:37

17d ago18:37

18:37

AI proof-of-concept projects are facing high failure rates, with a recent Omdia survey indicating that nearly one-third of companies report complete failures in these initiatives. Only 9% of firms successfully transition more than half of their AI projects into operational use, while 46% manage to move over 10% into production. The primary reason f…

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AI Use Surges Beyond Guardrails: IT Leaders Face Challenges Amid Shadow AI and New Models 18:08

18d ago18:08

18:08

New research indicates that the use of artificial intelligence (AI) is expanding beyond established guidelines, with significant implications for IT leadership and security. A study from UpGuard reveals that over 80% of employees in sectors like finance and healthcare are utilizing unauthorized AI tools, often referred to as shadow AI. This trend r…

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U.S. Cyber Defense Weakens as CISA Faces Cuts; EU Eases GDPR for AI; UK Tightens Cybersecurity Laws 15:15

19d ago15:15

15:15

The expiration of the Cybersecurity Information Sharing Act (CISA) on September 30, 2025, has resulted in a notable decline in U.S. cyber defense capabilities, with a reported drop of over 70% in the sharing of threat indicators. This lapse has created a legal and operational vacuum, leading to increased delays in alert dissemination and a rise in …

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AI Adoption Soars: ChatGPT & CoPilot Lead, Trust Issues Persist, and China's KimiK2 Emerges 16:00

20d ago16:00

16:00

ChatGPT and Microsoft CoPilot are leading the enterprise AI adoption race, with 67% and 58% of businesses utilizing these tools, respectively, according to a study by the Wharton Human AI Research Program. This trend highlights a significant gap between these dominant players and competitors like Claude, Perplexity, and DeepSeek, which have much lo…

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Private Network Access (PNA) (noun) 5:36

17d ago5:36

5:36

Please enjoy this encore of Word Notes. A browser configuration control that prevents accessing resources within a private network. CyberWire Glossary ⁠link⁠. Audio reference link: “⁠Chrome Limits Access to Private Networks⁠,” by Daniel Lowrie, ITProTV, YouTube, 19 January 2022. Learn more about your ad choices. Visit megaphone.fm/adchoices…

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Job Market Slows Amid Layoffs; Trust in AI Grows Despite Governance Gaps and SMBs Seek Performance 17:31

21d ago17:31

17:31

The U.S. job market is experiencing a gradual slowdown, with the unemployment rate rising to 4.36% in October 2025, according to estimates from the Chicago Federal Reserve. Despite an increase in layoff announcements, initial unemployment claims remain low at 229,000, indicating some stability. Major companies like Amazon, UPS, and Target have anno…

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From Forbes to Founder: Alex Konrad on new media, creator economy, AI tools for journalists, Midas List secrets, and why traditional media is losing to independent voices 46:28

22d ago46:28

46:28

Discover the evolving roles of traditional vs. new media in tech and gain insights into effective content creation strategies. About the episode: In this episode, Nataraj hosts Alex Konrad, founder and editor of Upstart Media, to explore the shifting dynamics of tech media. Alex shares his experiences at Forbes, defines the roles of traditional and…

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Navigating MSP Growth: Compliance, Workflow Automation, and Co-Managed IT Insights with Brentley Pearce 22:06

23d ago22:06

22:06

Brantley Pearce, Chief Technology Officer at RJ Young, discussed the integration of IT services, workflow automation, and workplace technology within the managed services sector. RJ Young, a 70-year-old organization with approximately 700 employees, has been providing managed services since 2012 and has seen significant growth, now generating $12 b…

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AI Adoption Grows, But SMBs Struggle with Readiness and ROI Amid Platform Inshittification 43:36

24d ago43:36

43:36

AI adoption is accelerating among small and mid-sized businesses (SMBs), with 87% of executives believing it will transform their operations within a year. However, only 29% feel their teams are prepared to implement AI effectively. This gap highlights a significant challenge for organizations that have invested in AI without seeing tangible return…

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ConnectWise Enhances ASIO, ESET Integrates AI, OpenAI Hits 1M Customers, Trust as a KPI? 16:15

24d ago16:15

16:15

ConnectWise has announced enhancements to its Ozzio platform, which now includes expanded third-party patching for over 7,000 applications, improvements to the professional services automation (PSA) user experience, and advanced robotic process automation (RPA) capabilities. These updates aim to address security vulnerabilities in widely exploited …

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Amazon's Legal Battle with Perplexity AI, Microsoft’s AI Agent Flaws, and Netrix's Ricoh Acquisition 15:19

25d ago15:19

15:19

Amazon has initiated legal action against Perplexity AI, alleging that the startup's AI browser improperly accesses Amazon customer accounts by mimicking human browsing behavior. The lawsuit, filed in the U.S. District Court for the Northern District of California, raises concerns about security risks associated with Perplexity's Comet browser. Ama…

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AI Hype vs. Reality: Cybersecurity Threats Rise, MIT Study Withdrawn, and CMMC Compliance Looms 15:16

26d ago15:16

15:16

The Pentagon is preparing to enforce the Cybersecurity Maturity Model Certification (CMMC) requirements for small businesses, with compliance becoming mandatory in contracts starting November 10, 2025. Nearly 500 organizations have already achieved Level 2 certification, and the Defense Department is actively surveying small businesses to assess th…

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MSP Market Surges to $300B, AI Struggles to Scale, and New Tools Transform Business Operations 14:34

27d ago14:34

14:34

The managed service provider (MSP) market has surpassed $305 billion and is projected to reach $571 billion by 2033, indicating a strong trend toward consolidation within the sector. In the second quarter of 2025 alone, there were 92 announced mergers and acquisitions, as companies aim to enhance their cybersecurity capabilities and automate operat…

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Web 3.0 (noun) 7:00

17d ago7:00

7:00

Please enjoy this encore of Word Notes. The potential next evolution of the worldwide web that decentralizes interaction between users and content away from the big silicon valley social media platforms like Twitter, Facebook, and YouTube, and towards peer-to-peer interaction using blockchain as the underlying technology. CyberWire Glossary link: ⁠…

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AI Spending Surges to $300B; Small Business Sales Rise 8% Amid Inflation and Tariff Pressures 14:35

28d ago14:35

14:35

AI infrastructure spending is rapidly increasing, with major technology companies such as Google, Microsoft, and Amazon projected to invest over $300 billion by the end of 2025. This surge is primarily driven by the demand for data centers and GPU capacity to support artificial intelligence initiatives. While the Federal Reserve indicates that curr…

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AI Hype, Future Trends & Research Trends with Best Selling Author of The Master Algorithm Pedro Domingos 1:21:38

29d ago1:21:38

1:21:38

This week we are republishing one of our favourite conversations that didn't get much visibility when it first came out. About the episode: Nataraj hosts Pedro Domingos, a distinguished figure in AI and machine learning, to discuss the current state of AI, hype cycles, and future trends. Pedro shares insights from his early career, his widely-read …

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Tax Code Changes: How MSPs Can Benefit from Bonus Depreciation and R&D Credits with Andrew Jordan 17:30

30d ago17:30

17:30

Andrew Jordan, a CPA specializing in IT services and managed service providers (MSPs), discusses the implications of recent tax code changes for MSPs. The new legislation, referred to as the "big, beautiful bill," has introduced significant modifications, including the reinstatement of 100% bonus depreciation. This allows MSPs to write off the full…

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How Agentic AI is Revolutionizing Managed Services: Insights from Industry Experts 39:25

1M ago39:25

39:25

Agentic AI is emerging as a significant force in the managed services sector, with the potential to automate up to 80% of routine tasks. Howard M. Cohen and Karl Palachuk, both seasoned experts in the IT partner ecosystem, discussed the current confusion among Managed Service Providers (MSPs) regarding the application and benefits of agentic AI. Th…

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MSP Industry Shifts: AI Investments Rise, Flamingo Challenges RMM Costs, and Accountability Looms 13:23

1M ago13:23

13:23

The 2025 State of the MSP Report from TechPartners reveals a rapidly evolving managed service provider (MSP) industry, with nearly half of surveyed MSPs reporting revenues below $5 million. This indicates a market ripe for consolidation, as 60% of MSPs express interest in acquiring other firms while 28% are open to being acquired. The report highli…

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From Theory to Practice: Quantum Computing's Impact on Security and Business by 2035 14:12

1M ago14:12

14:12

Recent advancements in quantum computing are pushing the technology closer to practical application, with companies like Google, IBM, and ICONIC making significant strides in stabilizing quantum systems. This progress poses risks to current encryption methods, as traditional security measures may become obsolete due to quantum capabilities. The Nat…

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OpenAI Goes For-Profit, New AI Security Threats Emerge, and Microsoft 365 Copilot Expands Features 13:10

1M ago13:10

13:10

OpenAI has officially transitioned to a for-profit corporation, a move approved by Delaware Attorney General Kathy Jennings. This restructuring allows OpenAI to raise capital more effectively while maintaining oversight from its original non-profit entity. Microsoft now holds a 27% stake in the new structure, valued at over $100 billion, and OpenAI…

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AI Assistants Mislead Users, Wikipedia Traffic Drops, and New Co-Pilots Enhance Collaboration 16:07

1M ago16:07

16:07

AI assistants are currently misrepresenting news content 45% of the time, according to a study by the European Broadcasting Union. This research, which evaluated 3,000 responses from popular AI chatbots, including ChatGPT and Google Gemini, revealed that 31% of responses had serious sourcing issues, while 30% contained inaccuracies. Notably, Google…

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Identity access management (IAM) (noun) 11:55

29d ago11:55

11:55

Please enjoy this encore of Word Notes. A set of solutions for ensuring that the right users can only access the appropriate resources. CyberWire Glossary link: ⁠https://thecyberwire.com/glossary/identity-and-access-management⁠ Audio reference link: “⁠The Wrath of Khan (1982) ‘Kirk’s Response⁠,’” by Russell, YouTube, 16 May 2017. Learn more about y…

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Small Business Confidence Dips Amid Inflation; IT Spending to Exceed $6 Trillion by 2026 12:59

1M ago12:59

12:59

Small business confidence has declined as inflation concerns rise, with 71% of owners expressing worries about ongoing price increases, according to the latest CNBC SurveyMonkey Small Business Index. This marks an increase from 66% in the previous quarter, indicating a cautious approach to spending among small business owners. The report highlights…

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The Invisible Layer Powering the AI Infrastructure | Co-Founder and CEO of Momento | Khawaja Shams 39:26

29d ago39:26

39:26

We are republishing one of our favorite episode with the co-founder of Momento this week, we will be publishing a brand new episode next week. Discover how a NASA engineer leveraged AWS to build a serverless caching solution. About the episode: Join Nataraj as he speaks with Khawaja Shams, co-founder and CEO of Momento, a serverless caching solutio…

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Transforming Small Business Marketing: Thryv's AI-Driven SaaS Strategy for Growth 20:33

1M ago20:33

20:33

In this episode of The Business of Tech, host Dave Sobel engages in a conversation with Tammy Cannizzaro, the Chief Marketing Officer at Thryv, a company with over a century of experience that has transitioned from selling Yellow Pages ads to providing a comprehensive SaaS-enabled marketing solution for small businesses. Tammy outlines Thryv's miss…

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AI's Role in Empowering Skilled Workers, Cybersecurity as Core for MSPs, and SMBs' Readiness 41:39

1M ago41:39

41:39

The podcast episode explores three significant shifts impacting the managed service provider (MSP) and technology landscape. The first topic centers on the ongoing debate regarding artificial intelligence (AI) and its role in empowering non-skilled workers versus enhancing the capabilities of skilled professionals. The discussion highlights the cur…

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AI Readiness Gap: Executives Confident, Workers Struggling Amid Federal Shutdown and Scope Creep 15:53

1M ago15:53

15:53

Executives are increasingly optimistic about the potential of artificial intelligence (AI) to transform their organizations, with 87% believing it will fundamentally change their business within a year. However, a significant gap exists between this optimism and the readiness of their workforce, as only 29% of executives feel their teams possess th…

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U.S. Cybersecurity Cuts, AI Breach Surge, and Small Business Optimism Plummets Amid Automation 14:20

1M ago14:20

14:20

U.S. federal cybersecurity policy has regressed by approximately 13%, according to a report from the Cyberspace Solarium Commission 2.0. This decline is attributed to budget cuts and workforce reductions at key agencies, including the Cybersecurity and Infrastructure Security Agency (CISA) and the State Department's Cyber Diplomacy Staff. The repor…

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OpenAI's ChatGPT Atlas Launches, TeamViewer Integrates with Salesforce, and Serval Raises $47M 13:58

1M ago13:58

13:58

OpenAI has launched ChatGPT Atlas, an AI-powered browser designed to compete with Google in the realm of online information searches. Initially available on macOS, the browser will soon expand to Windows, iOS, and Android, offering free access to all users at launch. The integration of core ChatGPT functionalities allows users to interact directly …

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SMBs Boost Cybersecurity Spending but Lack Readiness; AWS Outage Highlights Knowledge Loss 14:20

1M ago14:20

14:20

Small and medium-sized businesses (SMBs) are significantly increasing their spending on cybersecurity solutions, with managed detection and response (MDR) and network detection and response (NDR) expected to grow by 107% and 118%, respectively. However, despite this financial commitment, a recent study reveals that 83% of SMBs do not conduct formal…

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Policy Orchestration (noun) 6:23

1M ago6:23

6:23

Please enjoy this encore of Word Notes. The deployment of rules to the security stack across all data islands, cloud, SaaS applications, data centers, and mobile devices designed to manifest an organization's cybersecurity first principle strategies of zero trust, intrusion kill chain prevention, resilience, and risk forecasting. CyberWire Glossary…

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Windows 11's AI Features, Salesforce's New IT Service, and Office 2016/2019 Sunset 16:07

1M ago16:07

16:07

Microsoft is significantly enhancing Windows 11 by integrating artificial intelligence capabilities, transforming the PC experience into what the company calls the "AI PC." This new initiative allows users to interact with their computers using voice commands through a feature called CoPilot. With functionalities like CoPilot Actions, users can del…

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AI's Impact on Human Agency: Navigating Governance, Ethics, and Productivity in Tech with Jacob Ward 26:45

1M ago26:45

26:45

Jacob Ward, a technology journalist and author, delves into the complex relationship between artificial intelligence (AI), human behavior, and social change. He shares insights from his extensive experience in technology journalism, including his time as editor-in-chief of Popular Science and a correspondent for NBC News. Ward emphasizes the concer…