Your front row seat to the world of experiences | Bi-weekly episodes
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Employee Experience (ex Podcasts
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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Welcome to Always On CX:EX, the podcast designed specifically for Contact Center and IT leaders like you. We know that your role is pivotal in ensuring seamless support for both your contact center reps and your valued customers, all while managing the intricate web of technology that keeps everything running smoothly. In each episode, we dive deep into strategies and insights aimed at helping you continuously elevate your customer experience, enhance your agent experience, and maintain the ...
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Faith Driven Entrepreneur exists to encourage, equip, empower, and support Christ-following entrepreneurially-minded people worldwide with world-class content and community. Here, you'll find conversations with business leaders from around the world who will share how their faith affects their work.
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The Startup Podcast - advice for early stage tech founders from Silicon Valley insiders
Yaniv Bernstein, Chris Saad: startup builders and founders. Ex Google, Ex Uber
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Advice for founders and entrepreneurs who want to build disruptive startups like they do in Silicon Valley. Not another interview podcast: concrete tips and masterclasses on what founders need to know: raising Venture Capital, strategy, product, marketing, growth, and more. A guide to the unique mindset and approach that drives Silicon Valley style disruption. Hosts Chris Saad and Yaniv Bernstein share practical advice based on decades of experience at Google, Uber, and their own startups.
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Welcome to The Intangible Brand, where we explore the connection between employee experience and client experience, and the hidden forces that make brands stick. Each episode offers practical insights and inspiration for building a brand people are proud to work for — and eager to work with. The Intangible Brand is brought to you by Cline and TOKY. Say [email protected]
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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A podcast and newsletter by firefighters about wildfire and the world. Crew Supervisor and Ex Hotshot overhead. Call it like it is. Monthly Substack subscriptions go towards supporting this content and helping firefighters in need. https://thehotshotwakeup.substack.com/
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Out of the Hourglass, presented by Nolan Consulting Group, is here to help Small Business Owners and Contractors alike visualize their goals, develop their team & build sustainable growth. You'll hear from our panel of NCG Coaches on a variety of topics, guest speakers from top industry resources, Business Owners sharing best practices and a focus on strategies across sales, marketing, business planning, human resources and more. We're here to take you "out of the hourglass" and reach YOUR S ...
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Best Of Reddit Stories 2025 Cheating, True Crime, AITA and NSFW Stories
Best Of Reddit Stories 2025 Cheating, True Crime, AITA and NSFW Stories
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Best Of Reddit Stories 2025 Dive into the latest and greatest Reddit stories of 2025! From jaw-dropping "Am I the A**hole?" moments to heartwarming tales from r/HumansBeingBros, this collection brings together the most entertaining, shocking, and thought-provoking posts Reddit has to offer. We’re covering everything from dramatic revenge stories and awkward family confessions to inspiring life lessons and hilarious fails. Whether you’re here for the laughs, the drama, or the unexpected twist ...
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Trust Builders Podcast: for CX, EX and Marketing Professionals ♥ Adoreboard
Trust Builders Podcast
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Trust Builders podcast for customer experience (CX), employee experience (EX) and marketing Professionals who want to build trust for better loyalty and retention. Hosted by Chris Johnston & Alex Genov. Made with ♥ by Adoreboard https://adoreboard.com/podcasts.
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The John Batchelor Show is a hard news-analysis radio program on current events, world history, global politics and natural sciences. Based in New York City for two decades, the show has travelled widely to report, from the Middle East to the South Caucasus to the Arabian Peninsula and East Asia.
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The Hanep podcast will focus on the topic of Employee Experience (EX) and will feature different thought leaders and experts in the industry. Get practical advice and tips on how you can help your organization embrace and apply the concepts of EX, transforming your company into the employer of choice. Hosted by HR Veteran and STORM Technologies Founder/CEO, Peter Cauton and co-presented by the Resident HR Culture Geek and STORM Technologies Chief People Operations Officer, Angeli Recella, ge ...
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With a focus on Central Eastern Europe (CEE), we discuss local and global trends in Customer (CX) and Employee (EX) Experience. Real tips, real experiences from real professionals! Helping you to be what you should be!
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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When the threats are real and the stakes are high — what actually works? Right now, as you're reading this, someone's watching your family, your business rivals are digging through your digital history, and a disgruntled employee knows exactly where your vulnerabilities are. While you're focused on your day job, they're building a plan. This podcast exists because ignoring threats doesn't make them disappear. I'm Philip Grindell — former Scotland Yard detective, behavioural threat specialist ...
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Engagement Express is a podcast series for HR, engagement and communication professionals. Hosted by Kate Isichei, this podcast provides inspiration and tips on how to build and increase engagement in your organisations. Kate is a global employee engagement and communications professional with over 20 years experience of working in multi national organisations. She has worked in senior roles for AON, Medtronic, Sage, Infosys and other blue chip companies. Her passion for engagement has led h ...
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Interrogation Nation - Full Police Interrogations, Serial Killer Docs and True Crime Investigations
Interrogation Nation - Full Police Interrogations, Serial Killer Docs and True Crime Investigations
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Interrogation Nation - Full Police Interrogations, Serial Killer Documentaries, and True Crime Investigations Welcome to Interrogation Nation—the podcast where the pressure is high, the lights are bright, and the truth has nowhere to hide. Each week, we bring you uncut, full-length police interrogations, raw suspect interviews, and chilling confessions from real criminal cases. Dive deep into the minds of serial killers, murder suspects, and criminal masterminds as detectives work to uncover ...
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Clued In with Lou Carbone is an opportunity to hear from Lou and guests. Recognized globally at forefront of the creation of experience management as a business discipline Lou will expand your perspectives. The impact you can make in the CX, EX, and Patient Experience space will be enhanced by Lou’s distinctive and unique vision and foresight in the space. Lou is the author of Clued In, How to Bring Customers Back Again and Again; numerous widely cited academic articles, 100’s of lectures at ...
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S8 Ep182: PREVIEW — General Blaine Holt (USAF, Retired) — Russian Tactical Nuclear Weapons Deployment in Belarus. General Holt confirms credible intelligence reports documenting Russian Federation deployment ...
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PREVIEW — General Blaine Holt (USAF, Retired) — Russian Tactical Nuclear Weapons Deployment in Belarus. General Holt confirms credible intelligence reports documenting Russian Federation deployment of tactical nuclear weapons throughout Belarusian territory as part of a calculated strategic deterrence framework. Holt characterizes this nuclear posi…
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S8 Ep182: PREVIEW — Steve Yates (Heritage Foundation) — Beijing's "Wolf Warrior" Aggression and Regional Economic Threat. Yates analyzes Beijing's escalating "wolf warrior" diplomatic aggression directed ...
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PREVIEW — Steve Yates (Heritage Foundation) — Beijing's "Wolf Warrior" Aggression and Regional Economic Threat. Yates analyzes Beijing's escalating "wolf warrior" diplomatic aggression directed at Japan and the broader Indo-Pacific region, characterizing this as systematic coercive pressure combining military intimidation with economic and informat…
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Matt Marcotte on Creating Cultures That Win
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Meet Matt Marcotte, the founder of The M2 Collaborative, a leadership coaching and brand strategy consultancy. This conversation follows Matt's 34-year career in retail and his time at Salesforce. Matt calls himself a "consumer anthropologist" because he loves understanding why people behave the way they do. He believes that great customer experien…
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Ep 13 - Designing Service Brands Where Everyone Wins | Tate Fisher
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Watch this episode on YouTube In this episode, we talk with Tate Fisher about what it really takes to design service experiences that serve customers, support employees, and work for the business. Tate draws on years of work with multi location and franchise brands to explain why service is always co created and why balance across those three stake…
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Ep. 255: Planning Check In – What our Coaches are Seeing in Every Annual Planning Session Right Now
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Sydney Bates and Molly Nolan pull back the curtain on annual planning season, sharing key themes and lessons learned from the 20+ client site visits completed in recent months. Whether you've already done your 2025 planning or you're just getting started, this check-in covers what's working—from contingency planning and sales management structure t…
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S8 Ep181: SHOW 12-9-25 CBS EYE ON THE WORLD WITH JOHN BATCHELOR 1918 THE SHOW BEGINS IN THE DOUBTS ABOUT THE FED CUT AND THE MARKETS. FIRST HOUR 9-915 Wall Street Bets on Rate Cuts Despite Mixed Economic ...
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SHOW 12-9-25 CBS EYE ON THE WORLD WITH JOHN BATCHELOR 1918 THE SHOW BEGINS IN THE DOUBTS ABOUT THE FED CUT AND THE MARKETS. FIRST HOUR 9-915 Wall Street Bets on Rate Cuts Despite Mixed Economic Signals: Colleague Elizabeth Peek discusses the near certainty of a Federal Reserve rate cut, noting Wall Street's optimism despite steady inflation and mix…
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S8 Ep180: King Charles, Environmental Realism, and UK Political Instability: Colleague Gregory Copley observes that King Charles avoids political climate statements despite Bill Gates' recent realism ...
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King Charles, Environmental Realism, and UK Political Instability: Colleague Gregory Copley observes that King Charles avoids political climate statements despite Bill Gates' recent realism regarding environmental alarmism, discussing political instability in the UK and suggesting Prime Minister Starmer faces challenges from the left that could for…
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S8 Ep180: The Strategic Implosion of China and Global Realignments: Colleague Gregory Copley asserts that the People's Republic of China has strategically collapsed due to economic failure and demographic ...
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The Strategic Implosion of China and Global Realignments: Colleague Gregory Copley asserts that the People's Republic of China has strategically collapsed due to economic failure and demographic decline, claiming Xi Jinping is no longer effectively in power, noting that Russia is distancing itself from Beijing and Western leaders like Albanese are …
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S8 Ep180: European Leaders Scramble to Support Ukraine Amidst Domestic Crises: Colleague Gregory Copley discusses the meeting between UK, French, and German leaders with Zelenskyy, noting they are using ...
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European Leaders Scramble to Support Ukraine Amidst Domestic Crises: Colleague Gregory Copley discusses the meeting between UK, French, and German leaders with Zelenskyy, noting they are using the Ukraine war to distract from domestic political failures, tracing Europe's defense dependency to U.S. post-WWII policies and suggesting Zelenskyy is leve…
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S8 Ep180: Reviving the Monroe Doctrine via the Trump Corollary: Colleague Gregory Copley analyzes the Trump administration's National Security Strategy, which reasserts the Monroe Doctrine to counter Chinese ...
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Reviving the Monroe Doctrine via the Trump Corollary: Colleague Gregory Copley analyzes the Trump administration's National Security Strategy, which reasserts the Monroe Doctrine to counter Chinese and Russian influence in the Western Hemisphere, arguing that "gunboat diplomacy" off Venezuela effectively restores U.S. sovereignty, signaling a shift…
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S8 Ep180: The Decline of FARA Enforcement and Politicized Justice: Colleague Ken Vogel argues that enforcement of the Foreign Agents Registration Act is weakening, citing Rudy Giuliani's work for sanctioned ...
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The Decline of FARA Enforcement and Politicized Justice: Colleague Ken Vogel argues that enforcement of the Foreign Agents Registration Act is weakening, citing Rudy Giuliani's work for sanctioned Balkan leaders and Attorney General Pam Bondi's potential decriminalization of FARA, suggesting the U.S. is returning to a "Wild West" era of unregulated…
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S8 Ep180: The Revolving Door: Democratic Insiders and Foreign Influence: Colleague Ken Vogel explains how Democratic operatives like Anita Dunn and Antony Blinken leveraged government experience for lucrative ...
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The Revolving Door: Democratic Insiders and Foreign Influence: Colleague Ken Vogel explains how Democratic operatives like Anita Dunn and Antony Blinken leveraged government experience for lucrative consulting roles at firms like SKDK and WestExec, also discussing Hunter Biden's pardon regarding Chinese business dealings and Robert Stryk's represen…
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S8 Ep180: Robert Stryk's Risky Lobbying Missions in Somalia and Venezuela: Colleague Ken Vogel details lobbyist Robert Stryk's dangerous mission to Mogadishu to secure U.S. aid for Somalia's President ...
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Robert Stryk's Risky Lobbying Missions in Somalia and Venezuela: Colleague Ken Vogel details lobbyist Robert Stryk's dangerous mission to Mogadishu to secure U.S. aid for Somalia's President Farmajo during the Trump administration, also describing Stryk's controversial efforts to represent Venezuelan dictator Nicolas Maduro, illustrating the lucrat…
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S8 Ep180: Paul Manafort and the Origins of Modern Foreign Lobbying: Colleague Ken Vogel chronicles how Paul Manafort revolutionized the lobbying industry by merging political consulting with foreign representation ...
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Paul Manafort and the Origins of Modern Foreign Lobbying: Colleague Ken Vogel chronicles how Paul Manafort revolutionized the lobbying industry by merging political consulting with foreign representation, creating a model later adopted by Tony Podesta and others, explaining how the fall of Ukraine's Yanukovych and subsequent investigations exposed …
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S8 Ep180: Angela Rayner's Return and Labour's Economic Struggles: Colleague Joseph Sternberg analyzes the political return of Angela Rayner and her push for a "workers rights bill" despite Prime Minister ...
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Angela Rayner's Return and Labour's Economic Struggles: Colleague Joseph Sternberg analyzes the political return of Angela Rayner and her push for a "workers rights bill" despite Prime Minister Starmer's plummeting popularity, arguing this move highlights internal Labour Party conflict and risks imposing policies detrimental to an economy already s…
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S8 Ep180: Europe's Economic Stagnation and the Innovation Gap: Colleague Joseph Sternberg discusses Europe's economic decline relative to the U.S., driven by high energy costs and excessive regulation ...
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Europe's Economic Stagnation and the Innovation Gap: Colleague Joseph Sternberg discusses Europe's economic decline relative to the U.S., driven by high energy costs and excessive regulation, noting a growing debate in Brussels about deregulation but arguing Europe lacks a unified vision to encourage the entrepreneurship and healthcare innovation s…
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S8 Ep180: Europe's Defense Dilemma and Demographic Decline: Colleague Mary Kissel attributes Europe's inability to fund Ukraine's defense to decades of relying on U.S. protection while prioritizing generous ...
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Europe's Defense Dilemma and Demographic Decline: Colleague Mary Kissel attributes Europe's inability to fund Ukraine's defense to decades of relying on U.S. protection while prioritizing generous welfare states, citing "scary statistics" regarding France's aging population and pension burdens, arguing that Europe must pursue economic growth rather…
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S8 Ep180: The Trump Corollary: Reasserting Influence in the Western Hemisphere: Colleague Mary Kissel analyzes the new National Security Strategy, praising its focus on the Western Hemisphere to counter ...
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The Trump Corollary: Reasserting Influence in the Western Hemisphere: Colleague Mary Kissel analyzes the new National Security Strategy, praising its focus on the Western Hemisphere to counter Russian and Chinese influence in Venezuela and Cuba, warning against accepting separate global spheres of influence and emphasizing that the U.S. faces a coo…
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S8 Ep180: Syria's Fragmentation and the Regional Arms Race: Colleague Jonathan Schanzer describes Syria as a chaotic mix of armed factions, including Al-Qaeda-led pragmatists and Iranian proxies, held ...
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Syria's Fragmentation and the Regional Arms Race: Colleague Jonathan Schanzer describes Syria as a chaotic mix of armed factions, including Al-Qaeda-led pragmatists and Iranian proxies, held together only by regime brutality, mentioning potential U.S. plans for a base to deter bad actors and highlighting rapid military expansions by Turkey and Egyp…
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S8 Ep180: Rising Tensions: Hezbollah's Rearmament and Hamas's Defiance: Colleague Jonathan Schanzer warns that Hezbollah has rebuilt its strength in Lebanon using Iranian weapons, prompting Israeli threats ...
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Rising Tensions: Hezbollah's Rearmament and Hamas's Defiance: Colleague Jonathan Schanzer warns that Hezbollah has rebuilt its strength in Lebanon using Iranian weapons, prompting Israeli threats of a full-scale attack, noting that Hamas refuses to disarm in Gaza, supported by Turkey and Qatar, while the U.S. moves to designate Muslim Brotherhood b…
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S8 Ep180: Concerns Over New York City Mayor-Elect Mamdani's Appointments: Colleague Elizabeth Peek criticizes Mayor-elect Mamdani's controversial appointments, including an ex-convict as a criminal justice ...
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Concerns Over New York City Mayor-Elect Mamdani's Appointments: Colleague Elizabeth Peek criticizes Mayor-elect Mamdani's controversial appointments, including an ex-convict as a criminal justice adviser and anti-car activists for transportation roles, arguing these ideological choices neglect the pragmatic needs of citizens concerned with safety a…
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S8 Ep180: Wall Street Bets on Rate Cuts Despite Mixed Economic Signals: Colleague Elizabeth Peek discusses the near certainty of a Federal Reserve rate cut, noting Wall Street's optimism despite steady ...
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Wall Street Bets on Rate Cuts Despite Mixed Economic Signals: Colleague Elizabeth Peek discusses the near certainty of a Federal Reserve rate cut, noting Wall Street's optimism despite steady inflation and mixed employment signals, highlighting strong holiday spending and arguing that fears regarding tariffs were overblown, while emphasizing that A…
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Forest Service Plans To Move D.C. Staff To Salt Lake City As Part Of Reorg Plans. Senators Pen Letter To Chief Schultz Over Hiring And Project Work Numbers.
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On Today’s Show: To Support And Subscribe: https://thehotshotwakeup.substack.com/ Yesterday, USDA Leadership announced plans to move the Forest Service leadership and senior staff from D.C. to Salt Lake City. This is part of the reorganization plan, which will phase out the 9 Regions and create five hubs. This still all hinges on Congressional appr…
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S8 Ep179: PREVIEW — Mary Kissel — Missing Clarity on the "Condominium of Adversaries" in National Security Strategy. Kissel criticizes the newly published national security strategy for insufficiently ...
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PREVIEW — Mary Kissel — Missing Clarity on the "Condominium of Adversaries" in National Security Strategy. Kissel criticizes the newly published national security strategy for insufficiently highlighting the existential threat posed by China and its expanding strategic alliance with Russia, Iran, and North Korea, creating a coordinated axis of riva…
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S8 Ep179: PREVIEW — Jonathan Schanzer — "Darkness Visible": The Dangerous Power Vacuum and Rivalries in Syria. Schanzer characterizes contemporary Syria as chaotic "ungoverned territory" systematically ...
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PREVIEW — Jonathan Schanzer — "Darkness Visible": The Dangerous Power Vacuum and Rivalries in Syria. Schanzer characterizes contemporary Syria as chaotic "ungoverned territory" systematically attracting dangerous transnational actors including Hamas military operatives and Russian military and intelligence personnel establishing operational footpri…
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S8 Ep178: PREVIEW — Gregory Copley — Australian Prime Minister Pivots Toward Washington Despite Chinese Ties. Copley analyzes Australian Prime Minister Anthony Albanese's rapid diplomatic pivot from Beijing ...
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PREVIEW — Gregory Copley — Australian Prime Minister Pivots Toward Washington Despite Chinese Ties. Copleyanalyzes Australian Prime Minister Anthony Albanese's rapid diplomatic pivot from Beijing toward Washington to establish direct engagement with President Trump following his election victory. Copley documents that Albanese was previously celebr…
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S8 Ep178: PREVIEW — Elizabeth Peek — Trump's Embrace of AI and Crypto Viewed as Essential Against China. Peek defends Donald Trump's strategic alignment with cryptocurrency and artificial intelligence ...
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PREVIEW — Elizabeth Peek — Trump's Embrace of AI and Crypto Viewed as Essential Against China. Peek defends Donald Trump's strategic alignment with cryptocurrency and artificial intelligence technology sectors against partisan criticism characterizing this relationship as favoring billionaire elites over working-class economic interests. Peek argue…
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