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Email's Not Dead from Sinch Mailgun

Emails Not Dead from Sinch Mailgun

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Email's Not Dead is a podcast about how we communicate with each other and the broader world through modern technologies. Email isn't dead, but it could be if we don't change how we think about it. Hosts Jonathan Torres and Eric Trinidad dive into the email underworld and come back out with a distinctive look at the way developers and marketers send email. Produced by Thomas "T-Bird" Knierien.
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We talk Tech. This podcast looks at Tech in everyday life, in companies, in schools. Irreverent, quirky, and quite a lot of fun. Each week, join Paul Ogier, ex-teacher, business owner, Udemy Lecturer and general dog's body, as he interviews guests who are working at the coal face of software, apps, SAAS and support. How did they get there, what is their story, what technology do they deal with and how does it make their lives easier and how do they make their staff or clients lives easier? W ...
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Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA, Shopify, artificial intelligence... We’ll discuss what matters today and what you can do to build a better eCommerce business, we’ll show you how! :) Appreciate the show? Leave us a review and rating in iTunes, or wherever you get your podc ...
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The Email’s Not Dead gang got invited to host Inbox Expo 2025 out in Austin, TX for a few days. We got to see a ton of our email geek friends along with some new ones. We give you an overview of what other deliverability professionals are learning about this year along with finishing out the year in the inbox. Email’s Not Dead is a podcast about ho…
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You’ve heard of them before and they’ve definitely got the knowledge. Mike Nelson, Co-Founder of Really Good Emails and Justine Jordan, Email Enthusiast at Really Good Emails brought us their findings from their yearly survey on how long email marketeing teams take to craft a campaign. The results are fascinating and we’re excited they sharing what…
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Megan Boshuyzen is back and with some critical updates in the email accessibility realm. She’s got a ton of tips on how you can optimize your email campaigns to be accessible ready for the new EAA (European Accessibility Act) that is going to roll out this June 28th. Listen up as she shares resources and how you can prepare for this new regulation.…
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Friend of the podcast and friend of Mailgun, Brian Westnedge of Red Sift stopped by to talk about how Mailgun and Red Sift want to make DMARC adoption easy as possible for Mailgun users and why DMARC authentication is needed in your email strategy. Peter Trinder from Mailgun joined us as well to let us know what went into this process and what to e…
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In the season finale of Email's Not Dead, hosts Eric and Jonathan recap the key insights from Season 5 and look ahead to the future of email. They revisit important discussions on DMARC implementation, Google and Yahoo's new sender requirements, and email marketing best practices. The hosts emphasize the importance of proactive email authentication…
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On this latest episode of Email’s Not Dead, the M3AAWG organization stopped by along with their Brand SIG committee and board of directors to talk about all the amazing work they’ve accomplished. They’ve just celebrated their 20 year anniversary and they’re committed to making the internet a safer place. Learn more about the Messaging Malware Mobil…
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If you’re a part of the email community, you know for a fact that it's a very diverse group of people. That’s why on this episode we wanted to sit down and ask everyone to share a bit of their backgrounds and how we all landed in email. Chances are you literally fell into this career and now you love it. Join our friends Jay Oram, Head of Dev at Ac…
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Show notes: SellerSmile.com/042 Tools and resources: -- USPTO Learning Resources -- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services at https://www.sellersmile.com/services/ -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through …
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Show notes: SellerSmile.com/041 Tools and resources: -- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services at https://www.sellersmile.com/services/ -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link at https://helpscou…
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Show notes: SellerSmile.com/040 - Email authentication technology serves as a vital defense against phishing scams and unauthorized email impersonation. By implementing email authentication protocols, businesses can protect their customers and uphold their brand integrity. At its core, email authentication involves verifying the legitimacy of an em…
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Continuing with you on this journey of the Yahoo and Google email authentication update, a familiar friend stopped by to explain to us the DMARC side of this whole update and how it affects you. Ash Morin, Director of Deployment at dmarcian joined us to give an overview of what he’s seen and what he predicts with the new email authentication standa…
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Show notes: SellerSmile.com/039 - Discover 5 essential tips to optimize your e-commerce customer service email address for success. From branded domains to email authentication, we've got you covered! Tools and resources: -- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services at https://www.sellers…
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Yay we got Chad S. White back in our virtual studio and its always a joy to have him. We learn about the new 4th edition of his book Email Marketing Rules. We’re such super fans Nick Schafer our Sr. Manager of Deliverability joined in to also hear Chad’s email marketing views on the Yahoo and Google email authentication update we talked about last …
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Show notes: SellerSmile.com/037 - Tygh answers the question "What is customer service" with several perspectives from industry leaders, Help Scout, Zendesk, Shopify and ChatGPT. Customer service is HUGE for any business so taking the right perspective on it can make all the difference. >>> Leave us a review and rating in iTunes, or wherever you get…
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What’s next? - Regular (weekly) helpful content for customer service teams, every Monday - Multimodal: video + audio + text! - Five minute timer, one take! Thanks for listening :) This show is produced by SellerSmile, your e-commerce customer service team. Stay safe and keep smiling! 🙂 Produced by SellerSmile…
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In fall of 2023 Yahoo and Google made a major announcement requiring all bulk email senders to enable email authentication standards to prevent bad actors from continuing to send spam. Why did Yahoo want to create a new standardization? We sat down with Marcel Becker who made the announcement on behalf of Yahoo and had a very good philosophical con…
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Email’s Not Dead is back and the first person we wanted to talk to is Alison Gootee because she’s one of the funniest people we’ve ever met. We chatted about the previously released state of email deliverability report, why we want our senders to use best practices and why JNCO jeans are suddenly back from the late 90s. Plug in, grab your walkman a…
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Bobi Nikolovski is a Head Email Marketing Technician & Quality Assurance Specialist at Flowium. In this one Luke grills a real newsletter whiz on how ecommerce brands can keep that deliverability flowing (get it - flowing / Flowium). 00:00.00 lukeavedon All right? We're here with Bobby from flovium the brilliant email mastermind Bobby how did you g…
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Secrets of email warm-up from the master. I especially loved the info on API reputation. About warmy.io: Auto all-in-one tool for email deliverability to make your Email Channel Reliable. We help you to increase deliverability Real mailboxes, real people About anybiz.io: The most innovative B2B sales machine. You are a busy entrepreneur, and you wa…
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It’s the finale of season 4. We’ve been trying to get these amazing leaders of email onto this final episode and y’all we did it! Guilda Hilaire from Salesforce and Naomi West of Parcel.io got to sit down with us and talk about that notorious AI tool that’s on every email marketer and deliverability specialist mind lately. How do we feel about it? …
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We got two of the biggest names in deliverability and we had to bend their ears on all deliverability topics in the last 6 months. There's a lot going on right now in the deliverability world such as Spamhaus evolving to better serve their users, how people classify types of bounces and what is truly the best way to protect your email reputation. T…
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This episode is a recent conversation I had with author and 3x founder, Adii Pienar. After building Conversio & WooCommerce, Addi is leading a company called Cogsy, making inventory management and financial systems for Shopify and Amazon sellers. In this conversation we review how SellerSmile got it's start and some interesting ideas around custome…
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This episode is an update on BIMI and who better to have on the show than Redsifts Brian Westnedge. He updates us on what's happened with BIMI since we first spoke about it in 2019 with Matt Vernhout and how bad actors are starting to work around BIMI and what you can do about it to prevent spoofing of your brand. Enjoy! Resources from this episode…
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Welcome to Taming Tech, The Podcast episode 7. To read the full transcript of this podcast and get additional information, head over to https://taming.tech/7 for the show notes. Today, we're going to be talking about SPF DKIM and DMARC, an important tool for improving email security and deliverability. DMARC, which stands for Domain-based Message A…
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We’re happy to be back in 2023 and ready to continue the season. We met Kelly Haggard last summer at ANA's Email Evolution conference and knew we had to get her on the show. She's working on an integration between Synchrony and Movable Ink and is leading email innovation on her team. Hear how they’re utilizing send time optimization for their new i…
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Meet LB Blair founder of Platonic Ideal. LB has been in the industry for years and combines her love of data and her passion for email all in one. LB has some hot takes on why data needs to be utilized in your email program and how to correctly use it. Sit back and hang out with Email’s Not Dead. Email’s Not Dead is a podcast about how we communica…
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In my conversation with Nathan, we discuss what he's up to now, three years after the FreeUp acquisition. He describes how he started EcomBalance and Outsource School during the pandemic, the nuances of bookkeeping and accounting for e-commerce businesses, and life as a new foster parent! Nathan has a ton of energy and a passion for customer servic…
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If you’re in the email industry you know Spamhaus. Well, luckily we’ve worked with Matt Stith of Spamhaus and were bringing him to your ears. Hear about the transparency Spamhaus is trying to bring to the community and know that they’re super cool. Enjoy! Email’s Not Dead is a podcast about how we communicate with each other and the broader world t…
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When we started this podcast we never intended to meet our email heroes. Well, it happened anyway. During this past summer, Email’s Not Dead attended some conferences and got to make new friends and we met the Mick Jagger of email marketing, Chad S. White. You may have heard of him from his book, Email Marketing Rules, out now on Amazon. He had som…
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Jace, from Marikina City, Philippines, has made her career in different roles related to customer service. From Cricket Wireless to e-commerce with Seller Labs and Snagshout where she met Michael and Tygh. Today, Jace is a Customer Experience Specialist at SellerSmile, specializing in account management and internal training. Full video interview: …
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Show notes: sellersmile.com/032 This is a discussion with Yasine Honerkamp, a Customer Experience Project Manager at SellerSmile. We talk about how Yasine travels the world (Portugal, Spain, Morocco and more) while working in customer service. Yasine recounts how he had to adjust his life and travel plans after the COVID pandemic took affect. Suppo…
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It’s the season finale and we’re excited to bring you the theme of this episode, when email goes wrong with Laura Atkins. She has over 30 years of experience fighting spam and collaborating with large enterprises to enable them to become better senders. Listen in for a fun-filled episode as we cap off season 3. We’ll see you soon for season 4.…
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We sat down with fellow Mailgun employees, Megan Boshuyzen, email developer, and Julia Ritter, email marketer as they just returned from UNSPAM, an email conference created by Really Good Emails (listen to our episode with CEO Matthew Smith). Find out everything they learned from upcoming 2022 email trends to why the quality of your email content m…
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If you remember in Season 2 we had our friend Ash Morin from Dmarcian on the show to talk about spoofing, phishing, and his love of DMARC. Well, now he's back to cover what it takes to implement DMARC. Learn from the best in the business on what it takes to implement DMARC into your email strategy. Featuring Kate Nowrouzi, VP of Deliverability at P…
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We've got a gift for you and you can download it from the Mailjet blog over at mailjet.com/blog. We just released our Inbox Insights 2022 report with the help of our friend Jenna Balegno from Ascend2. We invited her out to dive into why this report will benefit your email strategy and what to expect in email in 2022. Download the report at mailjet.…
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We’re big fans, I mean really big fans of Really Good Emails. Such big fans that we had to get CEO and Co-Founder Matthew Smith on the show and wanted to know the history and future of Really Good Emails. Enjoy tidbits on Yoda, the love of buying musical instruments online, and of course…email. Learn more about Really Good Emails at reallygoodemail…
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With growth comes changes. Some changes are good and some changes are bad. That's why Jonathan and Eric bring you a recap of what changed in the email landscape in 2021. From how email volumes are changing for businesses to covid related email traffic in the last two years. Plug in your headphones and join us for this episode of Email’s Not Dead.…
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Welcome back to Season 3 of Email's Not Dead with your hosts Jonathan Torres and Eric Trinidad. A lot has happened since season 2 and we're here to let you know it's going to be okay! Don't panic! It's just the Apple Privacy Policy update. We're covering what we've seen since the update has been released, how opens fit into your email strategy, and…
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BIMI (Brand Indicators for Message Identification) allows your company logo to be displayed alongside your email messages as a reward for authenticating and verifying information about your brand. In this episode of Email Deliverability Unfiltered, we welcome Ron Dorsey, Director of Lifecycle Marketing at Eargo, and Matthew Seifert, Senior Director…
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Today I’d like to share the audio from a recent webinar I cohosted with Katie, Kenly, and Brittany of Kaspien. They're wonderful people and know a ton about Amazon customer service! Kaspien is “tech- enabled growth marketplace based out of Spokane, Washington. They offer a range of services. I’ve met some of their leadership and they’ve been an Ama…
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What’s a legitimate sender to do when they find themselves caught up in a cycle of low deliverability and poor engagement? Together with Ron Dorsey, Director of Lifecycle Marketing at Eargo, we review the specific gameplan that got them from the spam folder to the inbox and key takeaways that you can apply to your own email program.…
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