Your front row seat to the world of experiences | Bi-weekly episodes
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Design Experience Podcasts
A podcast dedicated to promoting the ideas of architects, artists, designers, tastemakers and those making a difference in the way we live. Design is personal as is a good conversation. Copyright © Fusion Media, Inc. 2013-2025 All rights reserved.
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This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of hum ...
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Cheers & Tiers welcomes you into a circle of design leaders whose bonds were forged during iconic AIGA design leadership retreats and conferences. These gatherings were more than just strategic sessions with the nation’s chapter leaders—they were moments of shared growth, laughter, and camaraderie that shaped careers and lives, blending organizational development with celebratory toasts and even the occasional human pyramid. Fellow design leaders Erik and Rachel as they reconnect with friend ...
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Obsessed Show host Josh Miles interviews some of the hottest designers—from branding and illustration, to industrial design and architecture, to learn what makes them tick.
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Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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A weekly podcast about web design and development with a little zest from Amy Dutton and Brad Garropy
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Creative and Critical Thinking in Business... and Life. Through episodes about leadership, AI, design & innovation, and some on health. ggutt.substack.com
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The show about the instructional design journey.
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A podcast about web design and development.
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#IDIODC Instructional Designers In Offices Drinking Coffee
Chris Van Wingerden, Paul Schneider
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Grab your favorite brew (ours is coffee ☕) and sit down with Paul Schneider and Chris Van Wingerden from dominKnow. Together they unpack the real-world headaches L&D pros face — managing learning content creation, operations, and proving business value. Expect lively chats with guest experts and practical tips you can plug straight into your learning strategies or development workflows. Whether you’re a veteran L&D leader or a brand-new instructional designer, tune in for strategic, technolo ...
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The podcast where we talk with the people who lead user research in their organization.
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Learn more about instructional design, eLearning development, and how to become an instructional designer with Devlin Peck. Devlin's mission is to help you improve your instructional design skills and land better opportunities, and this podcast will help you do exactly that.
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A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.
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In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful business. Design school curricula doesn't always equip you with the business skills to have your interior design business be everything you imagined it would be! A Well-Designed Business® is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 40 years of success in the interior design indus ...
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Welcome to „The Future of UX“ - the podcast about the future of UX Design, where we explore how emerging technologies like AI, AR, VR, and the metaverse will impact user experience design. Join Patricia Reiners as they sit down with experts and thought leaders from the world of tech and design to discuss the latest trends, insights, and best practices in the field of UX. From the ethics of AI to the future of user interfaces, we'll dive deep into the topics that matter most to UX designers, ...
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Design Better co-hosts Eli Woolery and Aarron Walter explore the intersection of design, technology, and the creative process through conversations with guests across many creative fields, helping you hone your craft, unlock your creativity, and learn the art of collaboration. Whether you’re design curious or a design pro, Design Better is guaranteed to inspire and inform. Vanity Fair calls Design Better, “sharp, to the point, and full of incredibly valuable information for anyone looking to ...
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Welcome to the Design of Experience: conversations about the ideas that make us feel a tribal devotion to the things we love. Hosted on Acast. See acast.com/privacy for more information.
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The Funsize Show is a variety podcast exploring design, culture, and leadership through deep dives, candid chats, and unexpected curiosities. Whether you're seeking creative insights, thought-provoking discussions, or just some fun surprises, there's something for everyone.
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The experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully. This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners. Read more about experience innovation on https://www.smaply.com/blog or create your own journey maps, personas and stakeholder maps on https://www.smaply.com
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Thoughtcast by Onething is an experience design podcast that looks to take a unique angle on an age-old format. We’re bringing everything from hotly discussed topics, to diamonds in the rough, and deconstructing it all, from every angle possible. We aim to provide discussion on the topics which can help everyone in some way through storytelling.
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Hospitality Design Talks is a podcast for owner-operators, restaurant owners, retreat hosts, and conscious entrepreneurs in the hospitality world who believe that great design is just the beginning. Hosted by Rachel Larraine Crawford, award-winning holistic interior designer and Founder of Tiger Veil, this show explores how to design spaces, systems, and experiences that nourish well-being—for both your guests and your business behind the scenes. Through solo episodes, Rachel shares grounded ...
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Explore the future of built environments through the lens of Spatial Experience Design (SXD). Each episode dives into how technology, human insight, and user design intersect to shape workplaces, venues, and public spaces—making them more engaging, efficient, and meaningful. Join us as we uncover ideas that redefine how people connect with the spaces around them.
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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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Exclusive insights from the brightest minds in product (design, research and product management).
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Covering the full breadth of digital, tabletop, and role playing games, The Game Design Round Table inspires and educates aspiring and experienced game designers.
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Sustainability should support people, our planet, and be profitable. Ian Peterman, leading expert in Conscious Design, legacy branding, and product development, shares his personal experience as well as interviews forward thinkers, designers, and entrepreneurs on how to make a better world through conscious design. Join us for weekly episodes packed with unique perspectives and innovative ideas.
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Design Life is a podcast about design and side projects for motivated creators. It was born after your hosts, two serial side project addicts, saw a gap in the podcast market for a conversational show about design and the issues young creatives face, that was hosted by two females. This show aims to tackle the big issues designers face like getting paid, overcoming a creative block or managing time, to name a few. We want to open up discussion about things we wish we heard people talk about ...
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The World of UX podcast, hosted by UX and experience design veteran, educator, and conference speaker, Darren Hood, is dedicated to presenting topics covering and addressing all things UX. We'll cover every UX-related method, discipline trend, career advancement and challenges, education recommendations, UX maturity levels, and maturity level management, and much much more. If you'd like to stay informed about UX, The World of UX is for you!
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Design Notes is a podcast about creative work and what it teaches us. Hosted by Liam Spradlin, a Senior UX Designer at Google focused on the philosophy of the user interface, the show features conversations with people from unique creative fields, uncovering what inspires and unites us in our practice. Tune in to learn how UX design connects to creative work across disciplines and around the world. Find episodes on your favorite platform at design-notes.show
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Audio Visual Systems Design Education and Ideation. Interviews with individuals involved in commercial AV Systems design exploring what makes a good AV designer with structured interviews. Complements the tutorials that will be created on the AVeate YouTube channel.
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/ideas podcast is all about what it really takes to become an AI-first company. Hosted by the visionary minds behind Fin, the show brings together leaders from forward-thinking companies to share how they’re reworking the way they build, operate, and think in the age of AI. These are honest, fast-moving conversations - the kind that usually happen off the record. From overhauling product and engineering processes to reshaping marketing teams, /ideas captures how companies are navigating the ...
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Boagworld: UX, Design Leadership, Marketing & Conversion Optimization
Paul Boag, Marcus Lillington
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Boagworld: The podcast where digital best practices meets a terrible sense of humor! Join us for a relaxed chat about all things digital design. We dish out practical advice and industry insights, all wrapped up in friendly conversation. Whether you're looking to improve your user experience, boost your conversion or be a better design lead, we've got something for you. With over 400 episodes, we're like the cool grandads of web design podcasts – experienced, slightly inappropriate, but alwa ...
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Welcome to the Award Winning KeyHire Solutions Small Business Podcast, where we cover small business issues, including leadership development, hiring strategies, management structure, business growth, workplace culture, entrepreneurship, and more. We’re here to help you stop grinding and start growing. Join us for weekly chats about small business management with Corey Harlock, our organization design, candidate experience, talent acquisition, and employer branding expert, and CEO of KeyHire ...
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The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today's tech megatrends will impact you.
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The Presentation Podcast is conversations from inside design studios about presentation design, tools, tips and running a presentation agency.
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Discussion on user experience design for virtual reality.
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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"The enemy of nonsense in AI" | The #1 podcast about agentic AI Join great conversations with experts about the intersections between AI, product design, technology and business. The bestselling authors of Age Of Invisible Machines are joined by other luminaries to continue the conversations that began in their book—the first bestseller about agentic AI. With a newly revised and updated Second Edition that hit the shelves in spring of 2025, Robb Wilson (CEO and Co-Founder of OneReach.ai) and ...
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Where product, place, and purpose meet. A podcast about the places we build and how they shape us. From SaaS to resorts, we explore how intentional experiences transform people, and how we, as creators, can shape a better world through our craft.
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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Interviews with content strategy experts: enterprise, UX, product, content design, content marketing, etc.
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The official UX Institute Podcast is hosted by UX Institute CEO and Founder Mark Swaine, (www.uxinstitute.com). The UXI podcast will be sharing insights and thought leadership on key areas of User Experience, Customer Experience, Building Product and the Users. Learn how to jump into UX, advance your career and develop UX / Product leadership skills.
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Business of Home's host Dennis Scully interviews thought leaders, entrepreneurs, and creatives about the changes and challenges facing the interior design community.
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Changing Healthcare Experiences with Kate Katz
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It is that time of year again when employees have to make a selection of their benefits package, which includes your healthcare plan. I just got the announcement from HR that the enrollment period is now for that uniquely American thing that we call “employer-based healthcare.” It is fascinating that a healthcare program that is unlike any other de…
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Inside Frameless: The UK’s #1 Immersive Art Experience with Rosie O'Connor
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We’re live at FRAMELESS, London’s #1 immersive art experience, for an exclusive behind-the-scenes look at how art, technology, and emotion converge. Host Steve Usher sits down with Rosie O’Connor, the art historian and curator behind this groundbreaking space, to uncover how timeless masterpieces are transformed into living, sensory worlds. Located…
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#131 Quarterly AI & UX Update: Vibe-Coding, AI Design Ecosystems & the Rise of Agent Browsers
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This episode mixes a few personal updates — balancing work, creativity, and life — with the top three AI trends every designer should know about this season: Vibe-Coding Goes Mainstream: How design teams are using emotional prototyping and AI-generated “vibes” to test concepts and shape user experiences faster than ever. AI Design Ecosystems: Adobe…
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What is The Future of Drinking? Designing Drinks in a World Where Experience Trumps ABV #25
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What does it mean to ‘go for a drink’ in 2025, and what’s at stake for those vying for a place in everyone’s glass? Gone are the days of the binary option. ‘Alcohol vs 0% beer’ has been replaced by functional beverages, ashwagandha, CBD and beyond. Today’s episode of You, Me & CPG isn’t just about the future of drinking, but by proxy it’s the futur…
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The Thursday Show: What happened at High Point? Plus: Why designers are experimenting with AI video
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Host Dennis Scully and BOH executive editor Fred Nicolaus discuss the biggest news in the design world, including Wayfair’s breakout quarter, the rise of AI-generated video, and a drama-filled celebrity home tour. Later, BOH’s editor in chief Kaitlin Petersen joins the show to recap High Point Market. This episode is sponsored by Chelsea House and …
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Designing Time: The Future of Experience Design | Dave Norton
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Most organizations think about the design of work in terms of products, services, or customer journeys. But Dave Norton has spent his career arguing that experience design goes much deeper. It is about shaping how people spend their time and, in some cases, their lives. In this episode, Dart talks to Dave about how experience design has evolved, wh…
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Today, I sit down with EZ Gonzalez of Pacific Sales about how retail, design, and customer experience intersect in today’s market. Gonzalez shares how Pacific Sales’ culture of continuous learning and a customer first sales model has helped establish the company as the West Coast’s leading appliance retailer. Designer Resources Pacific Sales Kitche…
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023: Carolyn Colonna & Taylor Nall of AIGA Charlotte
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Two presidents of the same scrappy Charlotte chapter share what it’s like to step up without a roadmap. In this episode of Cheers & Tiers, we sit down with Carolyn Colonna and Taylor Nall, who each led AIGA Charlotte through very different moments of growth and experimentation. They talk about the unexpected ways they found AIGA, what it means to l…
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1138: BEST OF SHOW: Beth Bender: Back End Operations for Your Interior Design Firm
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Today with Beth Bender: Welcome to A Well-Designed Business. Today, I’m talking with Beth Bender, principal and co-founder of The Dove Agency where Beth has developed a team that expertly provides back-office operations for interior design professionals, from strategic planning and consulting to targeted marketing solutions. With 20 years of design…
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Skills-First Organizations: Content, People, and Performance Alignment
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The gap between skills aspirations and reality is costing enterprises millions in learning inefficiency. Koreen Pagano, renowned skills transformation expert and Chief Product Officer at Build Capable, joins IDIODC to discuss how L&D leaders can bridge this divide through strategic data architecture and operational excellence. From content tagging …
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What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins
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Everyone's slapping 'agentic' on their AI products, but what does that even mean? Anne Jenkins, Vice President of Solution Architecture at Teneo, helps us separate substance from buzzwords. In this episode, Anne shares her expertise on agentic AI and the evolution of conversational AI technologies. We explore what truly makes an AI ‘agentic’ versus…
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The Thursday Show: Billy Cotton on his latest collaboration. Plus: The rise of the Togo sofa
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Host Dennis Scully and BOH editor in chief Kaitlin Petersen discuss the biggest news in the design world, including the latest on housing, how to get hired in a slowdown, and whether are designers finally paying attention to accessibility. Later, designer Billy Cotton joins the show to talk about his latest collaboration. This episode is sponsored …
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Ben Swire: Author of "Safe Danger" on the hidden reason team building efforts fail
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As educators, we’ve grown wary of the term “safe spaces,” especially when what many students really need is a space to engage with “dangerous” ideas. But true dialogue doesn’t begin with risk—it starts with trust. Our guest today, Ben Swire, wrote the book Safe Danger, which offers a thoughtful, practical approach to building the psychological safe…
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In this episode of Behind the Cardboard, host Ellie Dix sits down with Chris Backe , a designer and digital playtesting expert, to explore the world of digital tools for game designers. Chris shares his go-to programs for virtual playtesting, insights into mastering platforms like Tabletop Simulator, and the pros and cons of testing games online ve…
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The Master Servant Doctrine: How Feudal Law Still Shapes Modern Work | Elizabeth Tippett
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Modern work is haunted by an idea that began in feudal Europe. The Master Servant Doctrine gave employers the right to command and control workers while imposing a duty to provide for them. That ancient logic still shapes the modern workplace — from “at-will” employment and HR policies designed to protect companies, to benefits that bind people to …
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e233 - Transforming Presentation Workflows with Brandin - and we like it!
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In episode 233 of The Presentation Podcast the hosts talk about deploying PowerPoint templates across an organization can be a nightmare. They are joined by guests Jamie Garroch and Hannah Harper of BrightCarbon to discuss "Brandin" - a PowerPoint add-in that centralizes templates, assets, and brand resources for easy access and management in a sea…
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1137: Zain Suthar and Trent Kendrick: Build a More Successful Design Business with the Right Partner
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Today With Zain Suthar and Trent Kendrick How many times have you thought, "If only I had someone to handle the numbers, the marketing, and the tough client calls, I could just focus on design"? Today, I’m chatting with a duo who is living that reality—Trent Kendrick and Zain Suthar of Studio Fifth Sunday. They met in an Uber, both swearing off bus…
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Balancing Modern, Traditional, and Transitional | 620 | A Deep Dive with SHM Architecture’s, Nick McWhirter
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I had the opportunity to sit with down with Nick McWhirter or SHM Architects to explore the nuances of transitional design, the delicate dance between modern and traditional elements, and the intentionality behind every architectural choice. From furniture-driven layouts to aspirational lighting strategies, Nick shares the thought process, research…
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The World of UX, Episode 286: UX Domain Knowledge (Talk Circuit Series)
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This week features a talk from a recent conference that has (apparently) been stricken from the organizer's records. Is it because of something Darren said wrong? Nope. It's because of people who refuse to embrace what's right. Ready for some hard truths? Check out UX Domain Knowledge: The Journey, Importance, and Value Proposition! REMINDER: Video…
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Creating Practical & Measurable Training (with Chris Dundy)
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Text us your comments or topic ideas for future shows. Connect with Us on LinkedIn: https://www.linkedin.com/in/coreyharlock/ Take the Key Owner Stage Assessment: www.keyhire.solutions/assessment Training doesn’t have to be complicated or expensive. In this episode, Corey Harlock talks with Chris Dundy, CEO of Flagship LMS, about how small business…
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Markor's Mark Feng on the AI opportunity in design
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Mark Feng is the chairman and CEO of Markor, a conglomerate that includes a large retail and manufacturing operation in China, as well as brands like Caracole, A.R.T. Furniture, Jonathan Charles and Rowe. Markor was founded in a remote Chinese city in 1990 by Feng’s father, an artist and former interior designer. While it has grown into a sprawling…
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689: Tyler Sticka on Colorpeek 2 and Awesome CSS
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Show Description In this episode we sit down with Tyler Sticka to discuss upgrading his project, Colorpeek. We explore the practical applications of web components and CSS, and how they are shaping the future of web development. Tyler shares his experiences with prototyping and the challenges of maintaining simplicity in design. Listen on Website W…
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AI employees and the future of work with Surojit Chatterjee
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Episode web page: https://bit.ly/4qwkj8C ----------------------- Episode summary: In this eye-opening episode of Insights Unlocked, host Mike Mace chats with Surojit Chatterjee—former Chief Product Officer at Coinbase and current founder and CEO of Ema—about the sweeping changes generative AI is bringing to the workplace. Surojit unpacks his vision…
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Sports Conflict and Equity with Josh Gordon
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I went to a Catholic all-boys high school run by the Christian Brothers, a teaching order founded by St. John the Baptist De La Salle. I will give them credit for giving me great preparation for future academic success, and even maybe this podcast. So at the foundation of Experience by Design are the Christian Brothers. But that wasn’t my first bru…
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Confronting Complexity with GraphQL ft Matt Debergalis CEO/Co-founder, Apollo GraphQL | S6E8
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As the CEO and Co-founder of Apollo GraphQL, Matt DeBergalis has a lot to say about the ways that organizations can confront their inherent complexity and build reliable systems for AI to flourish. He joins Robb and Josh to talk about how GraphQL has made it easier for developers to build meaningful, AI-powered solutions. As an open-source language…
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1136: David Neagle: Three Powerful Choices That Will Change Everything in Your Interior Design Business
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Today With David Neagle Today with David Neagle, best-selling author, speaker, and host of The Successful Mind Podcast, we’re talking about the mindset shifts that can change everything in your business. David shares his journey from high school dropout on food stamps to building a multimillion-dollar company—and the simple daily decisions that spa…
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#130 Halloween Special: UX AI Horror Stories and What UX Designers Should Actually Be Worried About
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In this Halloween special of Future of UX, we explore the disturbing side of digital design where clever UX crosses into manipulation, AI tools launch without proper oversight, and personalization quietly erodes user autonomy. From real-life cases involving Snapchat’s rogue chatbot to Amazon’s subscription “traps” and a tragic AI-assisted suicide, …
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Last week I talked about culture hacking and how to shift your organization toward a more UX-friendly way of working. This week, I want to get practical about one of the tools that makes culture change possible: internal marketing. I have some bad news. If you are a design leader, part of your job involves becoming a bit of a marketer. Not the fanc…
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In every Thoughtworks Technology Radar we feature three to five themes that represent the core issues and topics that emerged from the conversations we had when putting the publication together. This time (Fall 2025) they're all united by AI. They are: infrastructure automation arriving for AI, the rise of agents elevated by MCP, AI coding workflow…
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Season: RPG - Interlude: The Third Round Table
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Today, Dirk Knemeyer and David Heron sit down to discuss many of the previous episodes from the last two months, diving deeper into conceptual ideas about RPG design, as well as the powerful connection and community that TribeNet has created for Dirk.
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#175 - The Scourge of Wasted Research with Jake Burghardt of Integrating Research
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Ben sits down with Jake Burghardt from Integrating Research to discuss his new book Stop Wasting Research and how organizations can maximize the product impact of their customer insights. Jake breaks down the critical problem of research waste, where valuable insights from studies get left behind instead of informing future decisions and planning c…
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Jeremy Faludi: Sustainability professor on why most sustainable design fails before it starts
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Design is a problem solving discipline. We research user needs, explore solutions, make things, and ship them. But one important stakeholder is often missing from the conversation: the world we live in. What toll do the products we design impose upon the environment? Sustainability is an essential part of the discipline of design, but not understoo…
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1135: Hannah Goldberg: How to Attract Dream Clients Before You Have an Interior Design Portfolio
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Today With Hannah Goldberg Today on A Well Designed Business, Hannah Goldberg of Hannah Charlotte Interiors shares how she built what she calls a "no-niche niche," working across multiple design styles while maintaining crystal-clear boundaries around her ideal client and design ethos. Hannah breaks down how to navigate the "yes era" of early busin…
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The World of UX, Episode 285: UX Acumen Development Interview (Talk Circuit Series)
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This week features Darren's appearance on the Guidelines podcast in 2020, where he talked about his journey into UX and how to manage the development of one's UX acumen, including some under-the-radar factors of great importance. REMINDER: Video is available for this episode via select resources. #ux #podcasts #cxofmradio #cxofm #realuxtalk #worldo…
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Creating Repeatable Processes with AI (with Aaron Christy)
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Text us your comments or topic ideas for future shows. Connect with Us on LinkedIn: https://www.linkedin.com/in/coreyharlock/ Take the Key Owner Stage Assessment: www.keyhire.solutions/assessment In this episode of The KeyHire Small Business Podcast, host Corey Harlock sits down with Aaron Christy, founder of Indy Roof and Restoration, to explore h…
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Inside Nate Berkus' three decades of success
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A household name in the industry and beyond, Nate Berkus rose to prominence in the early 2000s through his appearances on the Oprah Winfrey show. But despite becoming a celebrity in his own right, he never left the industry behind—he’s been a working designer for three decades, taking on clients, releasing collections, collaborating with his husban…
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688: Modern CSS Round-Out Tabs, OpenUI, and Why Websites?
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Show Description Dave and Chris discuss the transition of QuietUI's license to open source, the creative process behind blogging, modern CSS techniques, and the features of QuietUI, a new design system with unique components. Listen on Website Watch on YouTube Links CodePen 50 Reasons to Build a Website – Frontend Masters Blog "Why would anybody st…
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321: Knowledge-sharing in a design team (the wins and the failures)
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Femke and Charli discuss how to foster a culture of knowledge sharing at a workplace. They explore how to structure language-sharing sessions, whether these should focus on work-related topics or personal expertise, how to encourage team members to participate, and what roles leaders and team members play in sharing knowledge. Timestamps: 01:25 Epi…
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Finding the content-market fit your customers care about with Ross Simmonds
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Episode web page: https://bit.ly/4nZFApH ----------------------- Episode summary: How do you know when your content is hitting the mark? And once you do, how can you scale it efficiently and strategically? In this episode of Insights Unlocked, host Nathan Isaacs sits down with Ross Simmonds, CEO of Foundation, a B2B content marketing agency known f…
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Blending Ingredients and Experiences with James Shin
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My first jobs were in restaurants washing dishes and busing tables. I would go on to do other jobs in restaurants, including cooking, waiting on tables, hosting on occasion. I think working in restaurants is a great first job because it teaches you to deal with people, and work in collaboration with different functions. So no matter what you do in …
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The Rigor and Relevance of Assessment: Blending Learning Science with AI
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Traditional assessments are often rigid, resource-heavy, and fail to fully capture on-the-job impact. In this session, Garima Gupta, founder of Artha Learning and creator of AIReady, shares a practical blueprint for modernizing assessments without losing scientific rigor. Drawing from her experience designing AI-enabled assessment systems for enter…
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1134: BEST OF SHOW: Jean Stoffer: Work in Harmony Through Every Season of Life
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Today With Jean Stoffer: Welcome to A Well-Designed Business! Today we are joined by the one and only Jean Stoffer. Jean is an award-winning independent designer, star of The Established Home on the Magnolia Network, and author of the newly released book Establishing Home. In our conversation, Jean offers a glimpse into her journey, showing us the …
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15 million chats per year: Lessons in AI-driven customer conversations from Lloyds Banking Group with Cainan Wright and John Young
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Once switched off during busy periods, Lloyds Banking Group’s chatbot now handles more than 15 million conversations a year. Learn what it really takes to build AI solutions that customers trust with their money. We sit down with Cainan Wright, Senior Product Owner, and John Young, AI Lead - Chatbots and Generative AI, from Lloyds Banking Group, to…
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Food Anthropologist: The hidden power of taste & how it shapes who we are
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What if the future of experience design starts not on a screen but on your tongue? In this episode, food anthropologist Caroline Hobkinson invites us into her London kitchen to explore the connection between taste, sound, and human emotion. Through a live sensory experiment, she reveals how our brains respond to flavor, sound, and ritual and why mo…
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# 174 - Qualitative Research's Enduring Impact with Nancy Baum of C+R Research LIVE
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The popularity of AI moderation tools, increased attention on "big" data sets (and streams), and the ongoing uncertainty in the research job market have (understandably) led some to wonder about the future of qualitative research. Our guest today, however, is bullish, and explains why. Nancy Baum leads the qualitative research practice at C+R Resea…
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Culture Hacking: Shaping a UX-Friendly Organization
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Last week, I talked about how to boost your influence as a UX leader by focusing on the right activities and building your reputation. This week, I want to explore something closely related. How do you actually shift your organization's culture to be more user-centered? I know that sounds like a lot of work. And yes, there is effort involved. But i…
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