Best Dental Virtual Assistant Podcasts (2025)

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326: How AI Is Changing Patient Search and Dental Marketing 26:29

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5d ago26:29

26:29

Jeff Gladnick, Founder and CEO of Great Dental Websites, returns to the podcast for a conversation on how AI is changing the digital landscape for dentists. From patient search behavior to marketing strategies and practice operations, Jeff shares practical insights on what’s working now, what to watch out for, and how to use AI as a tool without lo…

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Ep 150: “The One Thing That Changed My Dental Practice” (LIVE) 1:06:38

6d ago1:06:38

1:06:38

In this milestone episode, we invited dental practice owners from across our community to join us live and share what has been most impactful for their practice growth. You’ll hear from dentists with a wide variety of practices as they share what has made the biggest difference for them. In this episode, we talked about everything from profitabilit…

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325: Smart Tools, Strong Networks, and Lasting Careers 37:43

12d ago37:43

37:43

This week, we are joined by Dr. Sheila Samaddar, practice owner and AGD national spokesperson, for an inspiring conversation. Dr. Samaddar shares her journey into dentistry, the value of mentorship, and her passion for technology and tools that protect clinicians’ health. She also reflects on how community and organized dentistry have shaped her ca…

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What Is a Medical Scribe? Boost Efficiency & Patient Care 4:24

15d ago4:24

4:24

Curious about What is a Medical Scribe and how they can transform your healthcare workflow? This episode breaks down the role of a medical scribe—trained professionals who document patient visits in real time, allowing providers to focus fully on their patients. Learn how scribes reduce documentation burden, increase productivity, and improve patie…

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Best Virtual Assistant Services for Medical Practice Explained 4:10

18d ago4:10

4:10

Are you overwhelmed by the endless paperwork and admin tasks in your healthcare practice? In this episode, we dive deep into the Best Virtual Assistant Services for Medical Practice that can transform how you manage scheduling, billing, insurance authorizations, and patient communication. Learn how these virtual medical assistants (VMAs) can reduce…

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Virtual Assistant for Medical Practice: Boost Efficiency & Care 3:11

18d ago3:11

3:11

Are you overwhelmed with administrative tasks in your healthcare practice? Discover how a Virtual Assistant for Medical Practice can transform your daily workflow. From managing appointments to handling insurance verifications and prescription refills, virtual assistants trained specifically for medical work are revolutionizing healthcare operation…

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Clinical Virtual Assistant Services: Boost Healthcare Efficiency 3:38

18d ago3:38

3:38

Struggling with the mountain of admin work in your healthcare practice? In this episode, we dive into how Clinical Virtual Assistant Services can transform your daily operations. From scheduling and billing to medical scribing, these trained remote assistants help reduce burnout and free up your time for what truly matters—patient care. From virtua…

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324: CPA Secrets Revealed: What Dentists Need for True Financial Clarity 39:28

19d ago39:28

39:28

In this episode, Dr. Grace Yum welcomes back dental accountant and financial expert Brian Hanks, founder of Dental Tax Advocates. Together, they dive into the most common frustrations dentists face with CPAs, strategies for choosing the right accountant, and key takeaways from the latest tax bill. Episode highlights: Why many dentists feel neglecte…

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How to Improve Revenue Cycle Management for Healthcare Success 3:35

19d ago3:35

3:35

In this episode, we dive into How to Improve Revenue Cycle Management to help healthcare providers streamline billing, reduce claim denials, and accelerate cash flow. From automating workflows to verifying patient insurance upfront, learn practical strategies to enhance every step of the revenue cycle—from appointment scheduling to payment collecti…

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10 Tasks a Medical Virtual Assistant Can Do to Boost Your Practice 3:30

19d ago3:30

3:30

Discover the 10 Tasks a Medical Virtual Assistant Can Do to streamline your healthcare practice and reduce burnout. In this episode, we break down how a medical virtual assistant can handle essential duties such as appointment scheduling, patient record management, billing follow-ups, and prescription refills. Learn how delegating these critical bu…

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How to Become a Patient Access Representative Fast 3:02

20d ago3:02

3:02

Curious about How to Become a Patient Access Representative? This episode breaks down everything you need to know—from education and training to daily responsibilities and key skills. Whether you’re switching careers or starting fresh in healthcare, becoming a Patient Access Rep is a great entry point that blends communication, organization, and cu…

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Why a Medical Chart Audit Can Save Your Practice 3:33

20d ago3:33

3:33

Ever wonder why a Medical Chart Audit matters so much? In this episode, we break down exactly what a medical chart audit is, why it’s essential, and how it can protect your practice from claim denials, compliance issues, and documentation errors. Whether you're a clinician, coder, or administrator, chart audits ensure your patient records are accur…

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Ep 149: Production isn’t everything… Or is it? 28:34

21d ago28:34

28:34

On the podcast today, we’re talking about money. Specifically, we’re talking about the role production plays in a dental practice. How important is production? If the owner-dentist is talking a lot about production, is that a sign of greed or possible over-diagnosing? A dental practice is a business, and money plays a role, but how does that factor…

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Finding the Best Medical Coding and Billing Company 5:22

21d ago5:22

5:22

In today’s episode, we break down how to choose the best medical coding and billing company to optimize your healthcare practice’s revenue cycle. From reducing claim denials to streamlining collections, the right billing partner can save you time, money, and stress—so you can focus on what matters most: patient care. We’ll explore why outsourcing t…

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How Long Does Prior Auth Take with BCBS? Explained Fast 3:55

24d ago3:55

3:55

Wondering How Long Does Prior Auth Take With BCBS? In this episode, we break down the typical timelines for Blue Cross Blue Shield prior authorization—ranging from just a few hours to a full week. Whether you’re a healthcare provider, admin staff, or just a patient trying to understand the process, we’ll cover what really affects the speed of BCBS …

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Top 10 Responsibilities of a Medical Receptionist 3:23

22d ago3:23

3:23

In this episode, we dive into the Top 10 Responsibilities of a Medical Receptionist, shedding light on the crucial, behind-the-scenes role these professionals play in healthcare. From greeting patients to managing confidential records and keeping the front office running smoothly, medical receptionists are essential to a clinic's daily operations. …

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Average Typing Speed of Medical Scribe Explained 3:25

23d ago3:25

3:25

In this episode, we break down the Average Typing Speed of Medical Scribe and why it’s more than just fast fingers—it’s a high-stakes skill. Medical scribes are the silent MVPs in clinical settings, capturing real-time patient data with speed and precision. While most people type around 40 words per minute, scribes typically clock in at 60 to 80 wo…

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Best Medical Billing Outsourcing Company Guide 5:25

22d ago5:25

5:25

Choosing the best medical billing outsourcing company can completely transform the way your practice runs. In this episode, we explore why outsourcing medical billing is more than just a convenience—it’s the key to fewer claim denials, faster reimbursements, and reduced staff burnout. By partnering with experts, you free yourself from endless paper…

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Why You Need a Virtual Experienced Medical Scribe Now 4:02

24d ago4:02

4:02

Feeling buried in charting and admin tasks? In this episode, we dive into the game-changing role of a Virtual Experienced Medical Scribe—a remote, highly trained professional who handles real-time documentation so healthcare providers can stay focused on what matters: patient care. Discover how a Virtual Experienced Medical Scribe can boost product…

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How Much Do Personal Assistants Cost Explained 4:19

23d ago4:19

4:19

If you’ve ever wondered how much do personal assistants cost, this episode breaks down the real numbers and what you actually get for your money. From full-time in-person assistants to flexible virtual assistants, we’ll cover salary ranges, hourly rates, and the hidden costs you need to consider. We also dive into the benefits of hiring help, inclu…

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Building a Strong Remote Healthcare Communication Team 3:29

26d ago3:29

3:29

Effective collaboration is vital in modern medicine—especially when your team is spread across clinics, home offices, and hospital floors. In this episode, we explore how a Remote Healthcare Communication Team can transform chaotic coordination into seamless, patient-centered care. Discover how healthcare professionals are overcoming distance with …

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How Virtual Patient Intake Services Transform Clinics 4:12

26d ago4:12

4:12

In this episode, we’re diving deep into Virtual Patient Intake Services—the powerful shift reshaping how clinics and healthcare practices operate daily. From eliminating paperwork chaos to drastically reducing wait times and data entry errors, this digital transformation is saving time, money, and stress for staff and patients alike. Whether you ru…

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323: Unlocking Medical Billing: How Dentists Can Boost Patient Care and Practice Growth 27:57

26d ago27:57

27:57

This week, official MDIB member Dr. Tontra Lowe, Founder of Professional Auxiliary Training, shares insights on how medical billing can create new opportunities for dentists and patients. She explains why accessing medical benefits is crucial, how it impacts patient care and practice growth, and why training the entire team is essential for success…

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Why Every Clinic Needs a Medical Administrative Assistant 4:23

27d ago4:23

4:23

In this episode, we dive into the essential role of the Medical Administrative Assistant—the unsung hero behind every smooth-running healthcare practice. From managing appointments to handling billing and insurance claims, these professionals keep things moving so medical staff can focus on patient care. If you’ve ever felt buried under no-shows, m…

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Remote Clinic Management Support for Busy Providers 5:16

29d ago5:16

5:16

Running a clinic can feel like a never-ending sprint—between admin tasks, patient care, and chasing down insurance approvals, there’s barely time to breathe. In this episode, we dive into how Remote Clinic Management Support is changing the game for providers who are overwhelmed and overbooked. From virtual medical receptionists to remote patient m…

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Top Insights on the Best Prior Authorization Companies 4:32

27d ago4:32

4:32

Finding the best prior authorization companies can feel overwhelming, especially when your team is stuck in endless calls, faxes, and denials. In this episode, we break down how these companies transform the prior authorization process into a faster, smoother, and more efficient system for healthcare providers. We’ll explore how the best prior auth…

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How Virtual Medical Practice Coordination Saves Time 4:59

28d ago4:59

4:59

In this episode, we dive into the growing need for Virtual Medical Practice Coordination—a transformative solution that's changing how providers manage their workflows. From administrative overload to patient communication gaps, healthcare professionals are increasingly turning to virtual support systems that reduce burnout and reclaim time for pat…

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How an AI Virtual Receptionist Transforms Healthcare 4:46

28d ago4:46

4:46

Tired of missed calls, voicemail backlogs, and front desk burnout? In this episode, we dive into the power of an AI Virtual Receptionist—a game-changing tool that’s transforming how healthcare practices handle patient communication. From answering FAQs to booking appointments 24/7, an AI Virtual Receptionist ensures no call goes unanswered, even af…

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Global Patient Support Services: Boosting Care Quality 4:21

29d ago4:21

4:21

Global Patient Support Services are transforming how healthcare providers manage international patients. In this episode, we unpack the essential role these services play in supporting non-clinical needs—like travel coordination, insurance navigation, translations, and medical records management. Whether you're running a hospital, clinic, or privat…

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Telephone Triage Remote: Smarter Care Anytime, Anywhere 4:38

29d ago4:38

4:38

Telephone triage remote is changing the way healthcare works by making professional guidance available anytime, anywhere. In this episode, we’ll dive into how remote triage helps patients get the right care faster, reduces unnecessary clinic visits, and supports overworked medical staff. From middle-of-the-night parent calls to streamlining clinic …

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Why a Seasonal Surge Receptionist Is a Clinic Lifesaver 4:47

29d ago4:47

4:47

When flu season hits or school starts back up, your front desk is the first to feel the pressure. This episode explores the essential role of a Seasonal Surge Receptionist—your secret weapon during high-volume periods. Whether it's flu shot frenzy, holiday travel appointments, or summer checkup spikes, adding this flexible support can transform cha…

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Smart Healthcare: Solutions Nurse Scribes Explained 4:30

29d ago4:30

4:30

In this episode, we dive deep into solutions nurse scribes and how they’re transforming the future of healthcare. From reducing nurse burnout to improving patient safety, we’ll uncover why nurse scribes are becoming an essential part of clinical teams everywhere. Discover how solutions nurse scribes streamline workflows, boost accuracy in documenta…

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322: Investing in Yourself and Your Practice: A Dentist’s Journey 37:19

1M ago37:19

37:19

In this episode, Dr. Grace Yum welcomes Dr. Sara Mahmood—dentist, entrepreneur, and international speaker—to share how embracing digital technology early on transformed her career. From taking bold risks as a new graduate to scaling multiple startup practices, Dr. Sara reveals how digital dentistry became the driving force behind her growth, innova…

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Virtual Assistant Salary: What You Must Know Today 4:48

1M ago4:48

4:48

Ever wondered virtual assistant salary how much is it what you should know before hiring one? In this episode, we break down how much virtual assistants actually earn, what factors influence their pay, and why choosing the right VA can save you time and money. Whether you’re in healthcare, business, or just overwhelmed with admin work, understandin…

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Ep 148: “What Should I Pay My Team?” 35:19

1M ago35:19

35:19

Team compensation can be an emotionally-charged topic in any dental office. With wages rising and profits shrinking, this can put doctor-owners in a tough spot when determining a fair pay structure. Today, Kellie Black is joining Wendy Briggs on The Double Your Production Podcast to share how to best handle compensation in the practice. In this epi…

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25 Executive Assistant Skills to Look for in Your Next Hire 5:11

1M ago5:11

5:11

In this episode, we break down 25 Executive Assistant Skills What to Look for in you Hire, highlighting the must-have qualities that separate a good assistant from a truly indispensable one. Whether you’re a healthcare leader, business executive, or practice manager, understanding these skills ensures you hire someone who can manage priorities, pro…

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Real Doctors Note Example: What a Legit Sick Note Includes 4:33

1M ago4:33

4:33

Looking for a real doctors note example to understand what makes a sick note valid? In this episode, we break down the essential elements every legitimate doctor’s note should include—like patient details, date of visit, medical recommendation, and a doctor’s signature. Whether you’re an employee, student, or healthcare professional, knowing what t…

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International Patient Scheduling Services Explained 4:26

1M ago4:26

4:26

In today’s global healthcare environment, managing appointments across borders is no longer a luxury — it’s essential. International Patient Scheduling Services help clinics, hospitals, and healthcare providers seamlessly coordinate care for patients in different countries and time zones. From overcoming language barriers to managing insurance vari…

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Mastering International Medical Call Handling Skills 3:34

1M ago3:34

3:34

International Medical Call Handling is more than just answering phone calls—it’s about providing life-saving coordination across borders. With today’s global movement of people for travel, work, and study, healthcare professionals and call center teams are increasingly dealing with patients from different countries. These calls demand more than med…

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Offshore Medical Customer Service: Boost Care & Cut Costs 3:43

1M ago3:43

3:43

In this episode, we explore how Offshore Medical Customer Service is transforming healthcare operations for the better. With administrative tasks like appointment scheduling, insurance inquiries, and prescription refills piling up, many providers are turning to offshore solutions. These services are staffed by trained professionals who understand m…

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Virtual Medical Phone Operators: 24/7 Healthcare Call Support 3:22

1M ago3:22

3:22

Feeling overwhelmed by constant patient calls and administrative tasks? Virtual Medical Phone Operators are changing the game for healthcare providers by managing your clinic’s calls remotely with expertise and care. These trained professionals handle appointment scheduling, patient intake, and urgent calls while ensuring HIPAA compliance and confi…

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321: Transforming Dental Practices Through AI Innovation 32:16

1M ago32:16

32:16

This week on the Mommy Dentists in Business Podcast, Dr. Grace Yum sits down with Jonathan Rat, CEO of Archy, to explore how AI is transforming dental practice management. If you’ve ever felt weighed down by staffing challenges, outdated software, or endless administrative headaches, this episode is for you! Episode highlights: How staffing shortag…

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Black Friday Efficiency Receptionist: Boost Front Desk Success 3:05

1M ago3:05

3:05

Discover how to transform your clinic’s busiest days with the Black Friday Efficiency Receptionist approach. This episode dives into practical strategies to help healthcare receptionists manage overwhelming patient flow, nonstop calls, and scheduling chaos during peak times. Learn how simple tools like automated appointment reminders, digital check…

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Virtual Scribe Cost: Maximize ROI in Healthcare 4:15

1M ago4:15

4:15

In this episode, we dive deep into the topic of Virtual Scribe Cost Maximize ROI and how healthcare providers can turn what seems like an expense into a powerful investment. Many clinics hesitate to adopt virtual scribe services, but the truth is that outsourcing documentation can save hours of provider time, increase patient volume, and improve bi…

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Thanksgiving Efficiency Tips for Receptionists 3:15

1M ago3:15

3:15

In this episode, we dive into the fast-paced world of the Thanksgiving Efficiency Receptionist. The days leading up to Thanksgiving can turn any front desk into a stress zone—constant calls, urgent appointment requests, and schedule overload. If you're working in healthcare, especially as a receptionist, you're no stranger to the holiday rush. Lear…

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Autumn Efficiency Receptionist Tips for Busy Clinics 3:36

2M ago3:36

3:36

When fall hits, the front desk gets hectic—cold weather, packed schedules, and flu season chaos. In this episode, we dive into what it takes to become an effective Autumn Efficiency Receptionist. Learn how to handle seasonal surges, streamline scheduling, and triage like a pro while staying warm, calm, and collected. From using smart scheduling str…

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Chronic Pain Management Coding ICD-10 Guide Explained 4:33

1M ago4:33

4:33

In this episode of The Healthcare Breakdown, we unpack the essential details of the Chronic Pain management Coding ICD 10 Guide to help healthcare professionals avoid costly errors and ensure proper reimbursement. Whether you’re coding for chronic pain due to trauma, underlying conditions, or generalized cases, understanding the nuances of ICD-10 c…

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Mastering the Halloween Service Receptionist Role 3:48

2M ago3:48

3:48

Halloween in a healthcare setting isn’t just costumes and candy—it’s chaos. In this episode, we dive into the role of the Halloween Service Receptionist, the unsung hero who keeps the front desk running during one of the busiest, most unpredictable days of the year. From managing a spike in pediatric injuries to coordinating urgent referrals and ha…

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Winter Preparation Tips for Receptionists in Healthcare 3:24

2M ago3:24

3:24

Winter can turn even the best-run medical front desk into organized chaos. In this episode, we’re diving into how to become a confident, calm, and effective Winter Preparation Receptionist — the kind of front-desk pro who keeps everything running smoothly, no matter what’s happening outside. From handling snow-day reschedules to checking heating sy…

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Top 10 Denials in Medical Billing & How to Prevent Them 6:01

1M ago6:01

6:01

In this episode, we dive deep into the Top 10 Denials in Medical Billing—the hidden revenue killers that can leave healthcare providers frustrated and underpaid. From missing modifiers to incorrect coding and coordination of benefits errors, we break down the most common mistakes that lead to denials and how to spot them before they cost your pract…