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Data Center Customer Success Podcasts

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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Data Center Go-to-Market Podcast

Data Center Sales & Marketing Institute (DCSMI)

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Explore the data center landscape with expert insights tailored for CEOs, sales professionals, marketers, customer success managers, product managers, and channel partner managers. From achieving sales targets to fostering team development and innovation, nurturing customer relationships, and optimizing go-to-market strategies, the Data Center Go-to-Market Podcast equips you with actionable strategies for success in the AI data center industry. The primary audience is go-to-market profession ...
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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This is Bringing Data and AI to Life: the podcast you want to listen to for practical advice and insights into the latest innovations in data management and AI. You’ll learn how to realize transformative business outcomes by managing data to become a living and trusted asset, fueling your AI and data-driven initiatives. We aim to bring data clarity to the chaos and complexity surrounding Data and AI, speaking to industry experts and addressing head-on the many challenges of data management a ...
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TechSurge: Deep Tech VC Podcast

Celesta Capital | Deep Tech Venture Capital Firm

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The TechSurge: Deep Tech VC Podcast explores the frontiers of emerging tech, venture capital, and business trends, with conversations tailored for entrepreneurs, technologists, and investment professionals. Presented by Celesta Capital, and hosted by Founding Partners Nic Brathwaite, Michael Marks, and Sriram Viswanathan. Send feedback and show ideas to [email protected]. Each discussion delves into the intersection of technology advancement, market dynamics, and the founder journey, offe ...
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Astonishing growth. Resiliency. Quantum security. Imagine what could happen when “The data center strikes back?”... Join us global innovation leaders Kyndryl and Nokia for our new three-part podcast series as we explore the industry trends, customer use cases and game-changing technology solutions set to rock your data center’s world. In each episode, Peter Nass, an offering Manager from Kyndryl, will be joined by experts from Kyndryl and Nokia – two of today’s global leaders in technology, ...
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Learn how to use digital transformation to differentiate, educate, build trust, improve competitive positioning, close sales faster without compromise, and scale revenue growth. Get step-by-step insights on how to build a media company for your niche that positions your brand and your team to win in today’s hypercompetitive marketplace. The primary audience is CEOs of U.S.-based B2B technology startups and scaleups that work in and around data centers, AI SaaS, and accounting and finance tec ...
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Welcome to the Rethinking Revenue podcast, where we unbox the secrets to turbocharging the profitable growth of your company. Hosted by seasoned revenue expert Ed Porter, founder and chief revenue officer at Blue Chip CRO. Each episode features in-depth interviews with CEOs who share hard-fought lessons of success and failure, revenue leaders who are reshaping their profession, and other experts influencing the revenue go-to-market landscape. Sustaining profitable revenue growth is more than ...
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Interviews, analysis and research into the role, implementation, integration and usage of technology in retail. Covering Online including e-commerce, mobile and social commerce as well as Offline, local commerce and the merger of all Commerce. Interviewing CEOs and founders of retail startups and helping inform retailers on what is happening in #retailtech and how to navigate the waters.
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Data dictates everything - our work, our lives and everything in between. But where does it live? In this episode of Bringing Data and AI to Life, our host Nick Dobbins, Worldwide VP and Field CTO at Informatica, sits with Sean Farney, VP of Data Center Strategy for Americas at JLL, to explore the fascinating world of data center innovation. What Y…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In episode 125 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of go-to-market strategies in the data center world! In this power-packed podcast episode, Joshua Feinberg breaks down how mission-critical digital infrastructure pr…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 124 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of data center recruitment with James Wilkinson, host of the Critical Connect Podcast! 🏗️🎙️ Join us as we explore the fascinating world of talent acquisition in data c…
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How do you build customer experience (CX) that truly matters? Start by winning inside—through employee experience (EX). In this episode, Francesca Di Meglio reveals how human connections, trust, and empathy fuel transformation in both HR and CX. It’s a masterclass in real leadership in the age of AI. The Top 3 Key Learnings 1. EX is the foundation …
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 123 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets to supercharging your data center sales and marketing strategy in this power-packed podcast episode! 🚀🖥️ Joshua Feinberg breaks down critical strategies for generating…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🌐 In episode 122 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and Dave Irek from Duos Edge AI as they unpack the revolutionary world of edge computing! 🚀 Discover how cutting-edge data centers are transforming rural comm…
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Dan Smitley is a WFM Guru - You may have seen him posting Will Ferrell gifs on LinkedIn every Friday, but for this episode he joins Calabrio to talk about AI in WFM and how we might get real-world, practical uses out of AI and what that means to the average user. Topics include how WFM can benefit from AI, especially in the "Art vs. Science" front,…
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In this episode, we discuss the role of leadership in guiding these transformations and explore how customer experience is evolving in the digital age. About Marcus Köhnlein Partner at Tactical Management Partner at Quarero Marketing Accelerator Partner at Quarero AG Partner at Taskforce Solutions Ltd / 360workx GmbH Resources LinkedIn Top Voice : …
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Transforming one’s business with AI while maintaining that human element is the balance everyone’s struggling with. But what if the answer’s hidden in plain sight? In this episode of Bringing Data and AI to Life, host and VP of Data Governance and Data Integration Solution Sales at Informatica, Amy Horowitz sits down with Alanna Val Hackett, Manage…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In episode 121 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of successful data center marketing and sales in this comprehensive podcast episode! Joshua Feinberg breaks down exactly how to generate high-quality leads, understa…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🌐 In episode 120 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and special guest Amy Polvado for an electrifying conversation about the data center industry's explosive growth! 🚀 In this episode, you'll discover the insid…
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In this episode, we explore the truth behind real transformation with Bernd Ziethen, an experienced CEO, HR consultant, and headhunter. Bernd shares that while technology is advancing fast — especially with AI — true business success depends on leadership, culture, and human connection. He explains that even the best tech tools will fail without st…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🚀 In episode 119 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets to supercharging your data center and cloud infrastructure lead generation in this power-packed podcast episode! 💡 Joshua Feinberg breaks down how to build a stellar…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🌐 In episode 118 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and Christian Dupalco, a commissioning engineer at Bureau Veritas, as they unpack the electrifying world of data centers and AI! 🔌 Discover the critical chall…
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Greg Melia emphasizes that empathy and curiosity are the foundation of effective customer experience (CX). He believes that organizations must design systems proactively—through tools like journey mapping and predictive analytics—rather than relying solely on reactive fixes. Melia highlights the importance of understanding customer motivations and …
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In the latest episode of Bringing Data and AI To Life as hosts, Amy Horowitz, VP of Data Governance and Data Integration Solution Sales at Informatica and Nick Dobbins, VP and Worldwide Field CTO, Informatica, along with the team - Rudra Ray, Rameez Ghouz, Stephanie Rogers and Gary Loste, celebrate one year of cutting through data and AI complexity…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🚀 In episode 117 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets to transforming your data center sales and marketing approach in this power-packed podcast episode! 💡 Learn how to effectively reach decision-making committees, crea…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🌐 In episode 116 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and Maria del Pilar Galeano, Business Development Manager for Legrand's Data Centers in South America, as they explore the rapidly evolving world of digital i…
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What does it take to create a workplace where people thrive, expectations are high, and trust is real? In this episode, Eric Stone shares practical advice from his book Jumpstart Your Workplace Culture. From leadership values to employee development, you’ll walk away with powerful tools to transform your organization. The Top 3 Key Learnings 1. Cul…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In episode 115 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of data center go-to-market strategies in this power-packed podcast episode! 🚀 Join Joshua Feinberg as he reveals cutting-edge approaches to connecting with data cen…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 114 of the Data Center Go-to-Market Podcast, you’ll discover the insider secrets of building and leading a high-performance IT team in the data center ecosystem! 🚀 🖥️ Join Gabe Andrews, VP of Operations at Nautilus Data Technologies, as h…
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In this episode, we deep dive into what digital transformation truly means. Roy emphasizes that it’s not just about technology; it’s about reimagining both the work and the ways of working to produce a customer-centric business transformation. He shares compelling examples from contact centers and airlines to illustrate how digital tools can be ena…
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As it stands today, the average social media user is privy to anywhere between 4,000 to 10,000 ads a day. So, how much of this churn is down to Data and AI and how efficiently do businesses bridge the gap between ad tech and customer value? In this episode of Bringing Data and AI to Life, our host Nick Dobbins, Worldwide VP and Field CTO at Informa…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In episode 113 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of growing your data center business. Joshua Feinberg breaks down critical strategies for network infrastructure consulting, sales acceleration, and lead generation.…
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The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 112 of the Data Center Go-to-Market Podcast, join host Joshua Feinberg and Angela Adam, SVP of Sales and Marketing at eStruxture, as they unpack the exciting world of data center sales and marketing! 🚀 Learn how a literature graduate tran…
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In collaboration with CCW Europe Summit 2025: CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOAL…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In this power-packed Data Center Go-to-Market Q&A episode 111 Joshua Feinberg breaks down critical strategies for success in the digital infrastructure ecosystem! 🚀🖥️ Learn how to generate high-quality leads, identify your ideal client profile, and …
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In TechSurge’s Season 1 Finale episode, we explore an important debate: should AI development be open source or closed? AI technology leader and UN Senior Fellow Senthil Kumar joins Michael Marks for a deep dive into one of the most consequential debates in artificial intelligence, exploring the fundamental tensions between democratizing AI access …
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 110 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and Eaton's Rich Farrell as they unpack an incredible journey through the data center world! 🚀 Learn how a small-town Australian transformed into a global digit…
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In collaboration with CCW Europe Summit 2025: CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOAL…
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If you think the mere presence of AI determines organizational success, think again. Because it’s when organizations use AI to support value creation, that success really takes a seat at the table. In this episode of Bringing Data and AI to Life, our host Amy Horowitz, VP of the Data Governance and Data Integration Solution Sales team for Informati…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 109 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets to mastering sales and marketing in the data center industry! 🌐 Learn how to reach the right data center infrastructure managers, create winning go-to-market strategie…
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The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
  continue reading
 
https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 108 of the Data Center Go-to-Market Podcast, you’ll discover the future of data center networking with Dmitry Bokotey, founder of nuPSYS, as he shares insights on GPU innovation, career transformation, and the evolving IT landscape! 🚀🔧 Le…
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In collaboration with CCW Europe Summit 2025: CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOAL…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🚀 Ready to level up your data center sales and marketing game? In episode 107 of the Data Center Go-to-Market Podcast, you’ll learn how to improve lead generation for colocation, edge, and hyperscale solutions, market underutilized capacity, and att…
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Legendary technologist and investor Bill Tai joins our latest episode for a wide-ranging conversation spanning decades of Silicon Valley innovation. Bill shares his remarkable journey from being employee #1 at TSMC to becoming one of the first seed investors in Zoom and Canva, and his early embrace of Bitcoin when it was priced at just 7 cents. The…
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The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
  continue reading
 
https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 106 of the Data Center Go-to-Market Podcast, you’ll discover the inspiring journey of Matt Bagwell, Chief Marketing Officer and Chief Sustainability Officer at Deep Green, as he shares how the company is revolutionizing the data center in…
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In collaboration with CCW Europe Summit 2025 CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOALK…
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Is AI going to be relegated to a productivity-efficiency in the banking sector or do the horizons expand into innovation as well? In part two of the series on Bringing Data and AI to Life, host Amy Horowitz, VP of the Data Governance and Data Integration Solution Sales team, Informatica, welcomes back Joseph Pelasari and Desigan Reddi from Wescom F…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 105 of the Data Center Go-to-Market Podcast, you’ll learn how to market and sell modular data center solutions, generate colocation and hybrid cloud services leads, and create market awareness for your brand. 🌍 Discover strategies to ente…
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The CX Goalkeeper Podcast joins the Customer Experience World Games 2025. With the incredible honor of interviewing captains, vice-captains, judges, and friends of the CXWG 2025. These are brief interviews that share the experiences of outstanding individuals who help charities improve. Customer Experience professionals worldwide come together to s…
  continue reading
 
https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 104 of the Data Center Go-to-Market Podcast, you’ll hear from Nathan Foli, IT Asset Disposition Director at DMD Systems Recovery, about the critical role of secure IT asset disposal in the data center industry. 🖥️♻️ Learn about career opp…
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In collaboration with CCW Europe Summit 2025: CCW Europe Summit 2025 unites CX pioneers to solve today’s challenges and shape tomorrow’s solutions. Dive into next-gen AI, journey redesign, and customer-centric growth with leaders from Google, Nestlé, Ryanair, and more. Spot are limited! Join the event join the movement: Use the discount code CXGOAL…
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Will AI displace more jobs than it creates? How can the U.S. win the AI race? How can AI benefits be evenly distributed across businesses and society? We explore these questions and more as Sriram Viswanathan sits down with Ronnie Chatterji, Chief Economist at OpenAI, for an in-depth exploration of AI's economic impact and policy implications. Ronn…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🌟 In episode 103 of the Data Center Go-to-Market Podcast, learn how to elevate your sales, marketing, and go-to-market strategies in the data center industry! 🚀 Discover actionable tips on generating leads, competing in price-sensitive markets, find…
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 102 of the Data Center Go-to-Market Podcast, you’ll join Joshua Feinberg and special guest Rossy Rosillo, Marketing Engineer at Legrand Colombia, as they explore the evolving world of data centers 🌐. Learn how to personalize products for …
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Ericc Whetstone joins the pod to talk about the importance of understanding what APIs can do for your contact center, use cases of great API development, and how important it is to have the skill set of API development available to a contact center staff. APIs are no longer just for the IT department. The more you understand how an API can be used,…
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