Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
…
continue reading
Data Center Customer Success Podcasts
Explore the data center landscape with expert insights tailored for CEOs, sales professionals, marketers, customer success managers, product managers, and channel partner managers. From achieving sales targets to fostering team development and innovation, nurturing customer relationships, and optimizing go-to-market strategies, the Data Center Go-to-Market Podcast equips you with actionable strategies for success in the AI data center industry. The primary audience is go-to-market profession ...
…
continue reading
The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
…
continue reading
Astonishing growth. Resiliency. Quantum security. Imagine what could happen when "The data center strikes back?"... Join us global innovation leaders Kyndryl and Nokia for our new three-part podcast series as we explore the industry trends, customer use cases and game-changing technology solutions set to rock your data center's world. In each episode, Peter Nass, an offering Manager from Kyndryl, will be joined by experts from Kyndryl and Nokia – two of today's global leaders in technology, ...
…
continue reading
In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
…
continue reading
This is Bringing Data and AI to Life: the podcast you want to listen to for practical advice and insights into the latest innovations in data management and AI. You’ll learn how to realize transformative business outcomes by managing data to become a living and trusted asset, fueling your AI and data-driven initiatives. We aim to bring data clarity to the chaos and complexity surrounding Data and AI, speaking to industry experts and addressing head-on the many challenges of data management a ...
…
continue reading
The TechSurge: Deep Tech VC Podcast explores the frontiers of emerging tech, venture capital, and business trends, with conversations tailored for entrepreneurs, technologists, and investment professionals. Presented by Celesta Capital, and hosted by Founding Partners Nic Brathwaite, Michael Marks, and Sriram Viswanathan. Send feedback and show ideas to [email protected]. Each discussion delves into the intersection of technology advancement, market dynamics, and the founder journey, offe ...
…
continue reading
Welcome to Manufacturing Happy Hour, the podcast where we get real about the latest trends and technologies impacting modern manufacturers. Hosted by industry veteran Chris Luecke, each week, we interview makers, founders, and other manufacturing leaders that are at the top of their game and give you the tools, tactics, and strategies you need to take your career and your business to the next level. We go beyond the buzzwords and dissect real-life applications and success stories so that you ...
…
continue reading
Learn how to use digital transformation to differentiate, educate, build trust, improve competitive positioning, close sales faster without compromise, and scale revenue growth. Get step-by-step insights on how to build a media company for your niche that positions your brand and your team to win in today’s hypercompetitive marketplace. The primary audience is CEOs of U.S.-based B2B technology startups and scaleups that work in and around data centers, AI SaaS, and accounting and finance tec ...
…
continue reading
Each episode of the What It Means podcast features Forrester analysts providing their unique perspective on the latest news and trends impacting marketing, CX, and technology leaders.
…
continue reading
Deep discussions with those who are helping us build our way out of climate change.
…
continue reading
Welcome to the Rethinking Revenue podcast, where we unbox the secrets to turbocharging the profitable growth of your company. Hosted by seasoned revenue expert Ed Porter, founder and chief revenue officer at Blue Chip CRO. Each episode features in-depth interviews with CEOs who share hard-fought lessons of success and failure, revenue leaders who are reshaping their profession, and other experts influencing the revenue go-to-market landscape. Sustaining profitable revenue growth is more than ...
…
continue reading
Interviews, analysis and research into the role, implementation, integration and usage of technology in retail. Covering Online including e-commerce, mobile and social commerce as well as Offline, local commerce and the merger of all Commerce. Interviewing CEOs and founders of retail startups and helping inform retailers on what is happening in #retailtech and how to navigate the waters.
…
continue reading
1
Ep. 144 Matt Caldwell, Director - AI/Cloud Data Centers at Hyper Solutions | Data Center Go-to-Market Podcast
53:30
53:30
Play later
Play later
Lists
Like
Liked
53:30https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 144 of the Data Center Go-to-Market Podcast, you’ll unlock the future of data centers with this engaging episode! 🚀 Matt Caldwell, Director of AI and Cloud Data Centers at Hyper Solutions, shares how AI is revolutionizing the industry, ex…
…
continue reading
1
259: Data Centers, Modularity, and Mission Critical Manufacturing featuring Keith Hutchens of BW Design Group
36:18
36:18
Play later
Play later
Lists
Like
Liked
36:18Data centers are popping up all over the country, and for good reason. Capacity is doubling every three to four years, equipment is booked years out, and the race for AI computing power is creating opportunities that didn't exist five years ago. Keith Hutchens from Barry-Wehmiller Design Group joins us to discuss how data centers are driving manufa…
…
continue reading
1
#264: B2B or B2C: Time to Level Up in CX with Ben Phillips
28:14
28:14
Play later
Play later
Lists
Like
Liked
28:14Ben Phillips, a 20-year CX professional, explains how B2B customer experience differs from B2C, highlights key B2B moments, and gives real examples of fixing and leveraging accounts. He also shares practical training ideas: translate leadership strategy into frontline actions and use short, authentic formats like podcasts. About Ben Phillips Ben is…
…
continue reading
1
How to Make Customer Service a Part of the Company-Wide Culture | Episode 61
26:08
26:08
Play later
Play later
Lists
Like
Liked
26:08Silke Robeller, Director of Global Customer Care at Rainforest Alliance, explains why customer service is a company’s business card. She demonstrates how a 95 percent satisfaction rate indicates a significant impact on growth. Silke shares tactics to overcome the label of being a cost center. She maps practical steps for proactive cross-functional …
…
continue reading
1
Ep. 143 Joshua Feinberg, CEO at DCSMI | Data Center Go-to-Market Podcast
1:32:18
1:32:18
Play later
Play later
Lists
Like
Liked
1:32:18https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 143 of the Data Center Go-to-Market Podcast, you’ll unlock powerful strategies for accelerating sales, improving client engagement, and building lasting partnerships in the data center ecosystem! 🚀 In this Data Center Go-to-Market Podcast…
…
continue reading
1
Ep. 142 Joe Wells, Senior Sales Consultant at Winsor Consulting Group and Co-Founder of Data Center Reviews | Data Center Go-to-Market Podcast
1:03:10
1:03:10
Play later
Play later
Lists
Like
Liked
1:03:10https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 142 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg as he welcomes Joe Wells, co-founder of Data Center Reviews, for an engaging discussion on the latest trends and career opportunities in the data center industr…
…
continue reading
1
258: Mentorship, Mid-Career Entrepreneurship, and Inspiring Women in Manufacturing with Patti Nowak, Owner of Control+M Solutions
1:04:37
1:04:37
Play later
Play later
Lists
Like
Liked
1:04:37Patti Nowak is a business leader in tech with stories so inspiring you’ll want to take notes. In this episode of the Manufacturing Happy Hour, we grab a beer with Patti, Owner of Control+M Solutions, to talk about mid-life entrepreneurship, mentoring women in manufacturing, and what it takes to build a thriving tech business. Patti started her care…
…
continue reading
1
#263: People, Platforms, and the Truth About CX
33:53
33:53
Play later
Play later
Lists
Like
Liked
33:53In this episode, Gregorio Uglioni dives deep into the world of brand love with Professor Aaron Ahuvia, a leading expert in the field. If you're curious about how emotional connections with brands are formed and why they matter for your business, this episode is a must-listen. Discover the science behind brand love, the strategies top companies use …
…
continue reading
1
Making the Data Storm Count: Driving Innovation and Transformation as CDO with Cara Dailey
18:40
18:40
Play later
Play later
Lists
Like
Liked
18:40What does it take to be a successful Chief Data Officer in today’s fast changing tech data and AI landscape? In the latest episode of Bringing Data and AI To Life, Amy Horowitz, GVP Solutions Sales and Business Development at Informatica sits down with Cara Dailey, 3-time CDO for major financial institutions, to explore what pragmatic leadership in…
…
continue reading
1
Ep. 141 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
1:18:53
1:18:53
Play later
Play later
Lists
Like
Liked
1:18:53https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) Curious about how to supercharge your datacenter sales and marketing strategy? 🚀 In episode 141 of the Data Center Go-to-Market Podcast, you’ll learn how to build trust and connect with modern buyers, create compelling educational video and event co…
…
continue reading
1
California’s New AI Law, Anthropic’s Latest Model, B2C Advertising Options
26:22
26:22
Play later
Play later
Lists
Like
Liked
26:22Principal Analyst Alla Valente breaks down California’s new AI law, VP and Research Director Chris Gardner discusses the impact of AI models on software development roles, and Principal Analyst Nikhil Lai reviews Best Buy’s “in-store takeover” advertising offering.By Forrester
…
continue reading
1
Ep. 140 Noa Sussman, Director of Global Solutions at TecEx - Turnkey Export Compliance | Data Center Go-to-Market Podcast
1:08:31
1:08:31
Play later
Play later
Lists
Like
Liked
1:08:31https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 140 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of global data center deployments in this engaging podcast episode! 🌍📦 Discover how to proactively address compliance hurdles, manage international supply chains, and …
…
continue reading
1
257: Thinking Differently About Access to Capital in Manufacturing featuring CLA (CliftonLarsonAllen)
1:05:42
1:05:42
Play later
Play later
Lists
Like
Liked
1:05:42What does it really take to help manufacturers grow? It’s not just about cutting costs or chasing margins. It’s about understanding how capital really moves through your business. In this episode, we’re sitting down with Erik Skie, Jon Hughes, and Aaron Traut from CLA (CliftonLarsonAllen) for a roundtable chat over beers (in spirit, if not literall…
…
continue reading
1
#262: Retail Reinvented: People, Platforms, and the Truth About CX with Melissa Moore
28:17
28:17
Play later
Play later
Lists
Like
Liked
28:17Melissa Moore shares real retail stories, training tips, and practical views on customer centricity, employee experience, AI, and TikTok shop. Listeners get honest lessons on execution, people-first leadership, and building consistent retail experiences across channels. About Melissa Moore Melissa Moore is an award-winning Retail Consultant and Edu…
…
continue reading
1
Breaking the CX Barrier: Fresh Tactics for Executive Buy-In | Episode 60
25:54
25:54
Play later
Play later
Lists
Like
Liked
25:54Jaakko Jutila, Vice President of Customer Support at Basware, explains how support teams escape the cost-center trap. He details how CSAT improvements are linked to retention, providing a defensible business case. He outlines a seamless journey architecture across sales, services, support, and success. He shares a pragmatic approach to AI that star…
…
continue reading
1
Master Planning the Energy Future with Nat Sahlstrom
37:37
37:37
Play later
Play later
Lists
Like
Liked
37:37In this episode, James talks with Nat Sahlstrom, Chief Energy Officer at Tract, a data center developer enabling the next generation of digital infrastructure. Nat shares his unconventional journey from Seattle’s punk rock scene to leading energy strategy at Amazon and now Tract. With over two decades in energy, he brings deep insight into the inte…
…
continue reading
1
Ep. 139 Joshua Feinberg, CEO at DCSMI | Data Center Go-to-Market Podcast
1:16:07
1:16:07
Play later
Play later
Lists
Like
Liked
1:16:07https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In episode 139 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of successful data center and IT services marketing in this power-packed podcast episode! Joshua Feinberg breaks down the critical strategies for finding qualified p…
…
continue reading
1
Women, Working Smarter: Ritu Maheshwari on Mentorship, Leadership & AI
43:32
43:32
Play later
Play later
Lists
Like
Liked
43:32In the first episode of Women, Working Smarter, host Jennifer Docken (Product Marketing Manager, Calabrio) welcomes Ritu Maheshwari (VP of Product Management, Calabrio) to talk about her journey from engineering to product leadership. Ritu shares how mentors shaped her path, why building strong teams matters most, and what excites her about the fut…
…
continue reading
1
256: Timeless Industrial Marketing Strategies and New Ways Manufacturers Can Reach Their Ideal Customer featuring Wendy Covey of TREW Marketing and Joe Sullivan of Gorilla 76
53:17
53:17
Play later
Play later
Lists
Like
Liked
53:17
…
continue reading
1
Ep. 138 Jake Anderson, Head of Business of PVcase | Data Center Go-to-Market Podcast
49:12
49:12
Play later
Play later
Lists
Like
Liked
49:12https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In episode 138 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of data center site selection with Jake Anderson from PVcase! In this eye-opening podcast episode, learn how innovative software is transforming the complex world of…
…
continue reading
1
#261: Fans Favorite: Mastering Design Thinking: Igniting Innovation and Supercharging Transformation with Michael Lewrick
33:30
33:30
Play later
Play later
Lists
Like
Liked
33:30In this episode, Greg sits down with Michael Lewrick, bestselling author and design thinking expert, to unravel how the mindset of design thinking—beyond just tools—can spark innovation, drive transformation, and elevate business performance. Michael dives into real-world cases, shares his "50 tools" framework, explores how to measure innovation us…
…
continue reading
1
BONUS: The State of Robotics in 2025: Investing in the Next Wave of Automation with Sanjay Aggarwal of F-Prime Capital (sponsored by RoboBusiness)
21:39
21:39
Play later
Play later
Lists
Like
Liked
21:39
…
continue reading
1
New Series Coming! Women Working Smarter with Jen Docken and Ritu Maheshwari
3:31
3:31
Play later
Play later
Lists
Like
Liked
3:31Get ready for an all-new series from Calabrio’s Working Smarter podcast! Hosted by Jennifer Docken, this series celebrates women leading the way in tech, contact centers, and customer service. In the preview episode, Jennifer teams up with Ritu Maheshwari from Calabrio to kick things off and share what’s to come.…
…
continue reading
1
The Playbook To Building AI-Driven Innovation at Scale with Karen Pfeifer of Pythian
18:31
18:31
Play later
Play later
Lists
Like
Liked
18:31AI this, AI that - but how many of us are actually extracting its complete value and making it work for us? In this episode of Bringing Data and AI to Life, host and GVP Solutions Sales and Business Development at Informatica, Amy Horowitz sits down with Karen Pfeifer, Chief AI Officer at Pythian, to unravel the complexities of enterprise data and …
…
continue reading
1
H-1B Visa Changes, Agentic Commerce, Optimizing Customer Reviews
21:55
21:55
Play later
Play later
Lists
Like
Liked
21:55Heading into the fourth quarter, there are no signs of a slowdown in developments that will keep business and technology leaders on their toes. This episode dives into the latest impacts of geopolitics on the tech industry and AI’s impact on commerce and buying networks.By Forrester
…
continue reading
1
Ep. 137 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
1:37:11
1:37:11
Play later
Play later
Lists
Like
Liked
1:37:11https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In Ep. 137 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast, you’ll unlock the secrets of success in the data center ecosystem! In this power-packed podcast episode, Joshua Feinberg breaks down critical strategies for competing aga…
…
continue reading
1
Ep. 136 Steve Carlini, VP of Innovation and Data Center of Schneider Electric | Data Center Go-to-Market Podcast
48:32
48:32
Play later
Play later
Lists
Like
Liked
48:32https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🖥️ In episode 136 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and Steve Carlini, VP of Innovation at Schneider Electric, as they unpack the explosive world of data centers and AI! 🚀 This episode reveals the behind-the-s…
…
continue reading
1
255: How AI is Reshaping Security and OT Network Requirements featuring Felipe Sabino Costa, Sr. Product Manager for Networking & Cybersecurity at Moxa
43:54
43:54
Play later
Play later
Lists
Like
Liked
43:54It’s been over a year since we’ve talked about cybersecurity on Manufacturing Happy Hour, and with AI changing the game completely, we’re overdue for a refresh. Around 80-85% of the global industry doesn’t have basic defense at the edge of their networks; that’s a sobering statistic. Felipe Sabino Costa, Senior Product Manager for Networking and Cy…
…
continue reading
1
The Data Center Strikes Back - Data center automation, the innovation you've been looking for
17:29
17:29
Play later
Play later
Lists
Like
Liked
17:29Automation has long promised faster service creation, fewer human errors, and simplified operations—yet most enterprises still haven't automated even half of their data center network tasks. In this finale of The Data Center Strikes Back series two, Ivana Duvnjak, Senior Director of Network Automation Business, Nokia and James Knights, Principal Ar…
…
continue reading
1
The Data Center Strikes Back – Data Center Gateway: a new hope for enterprise connectivity
23:16
23:16
Play later
Play later
Lists
Like
Liked
23:16Enterprise applications demand massive compute, bandwidth, and secure cloud connectivity—and data center gateways are stepping into the spotlight. In this episode of The Data Center Strikes Back, Nokia's Trini Grinspan, IP Consulting Engineer, and Kyndryl's James Knights, Principal Architect, explore why DC gateways are critical to enterprise infra…
…
continue reading
1
The Data Center Strikes Back - AI's force awakens
24:36
24:36
Play later
Play later
Lists
Like
Liked
24:36AI is transforming the enterprise—and data centers are at the heart of it. In this episode of The Data Center Strikes Back, Nokia's Clayton Wagar, Principal Consulting Engineer, and Kyndryl's James Knights, Principal Architect, unpack the rise of AI workloads, the surge in edge infrastructure investments, and the technical demands driving next-gene…
…
continue reading
1
#260: Employee Understanding: A Three-Pillar Framework for Designing a Great Experience and Driving Business Success
29:44
29:44
Play later
Play later
Lists
Like
Liked
29:44Annette Franz discusses her book on employee experience and emphasizes the connection between employee understanding and business success. She provides insights on culture, listening, and empathy as vital components for creating a positive workplace environment. About Annette Franz Annette Franz is a globally recognized thought leader, author, and …
…
continue reading
1
From Support Function to Growth Driver: Strategic Planning for Contact Centers | Episode 59
24:59
24:59
Play later
Play later
Lists
Like
Liked
24:59Mazen Moustafa, Director of Customer Service at Reliance Health, Egypt, shares two decades of cross-market customer operations and customer experience leadership. He introduces Then AI Happens, outlining practical AI use cases and workflows. Mazen also spotlights his security-awareness game Mission I.H.I., teaching youth to protect personal data. H…
…
continue reading
1
Ep. 135 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
1:38:35
1:38:35
Play later
Play later
Lists
Like
Liked
1:38:35https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏢 In episode 135 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of data center marketing and sales strategies in this power-packed podcast episode! Join Joshua Feinberg as he reveals game-changing approaches for generating leads,…
…
continue reading
1
254: From Steel City to Robotics Powerhouse: Pittsburgh’s Industrial Legacy featuring Jay Douglass, COO of ARM Institute
37:42
37:42
Play later
Play later
Lists
Like
Liked
37:42Before Silicon Valley, there was Pittsburgh in the early 1900s. Young entrepreneurs with serious capital flocked to the city, creating industries from the ground up. Plate glass. Oil drilling. Vulcanized rubber. Steel processes that would literally build America's skyline. But today, something incredible is happening in the Steel City again. The sa…
…
continue reading
1
The Voice of the Customer: The Missing Link to Success | Episode 58
30:06
30:06
Play later
Play later
Lists
Like
Liked
30:06Karen Lam, Director of Customer Support at Top Hat, outlines a context-driven leadership style grounded in storytelling. She traces her path from retail to EdTech, culminating in managing support and shaping customer dialogue at Top Hat. “Every single company should have a Voice of the Customer program because it's the one way you're going to get a…
…
continue reading
1
Ep. 134 Roxxann Sczepanik, Partner of JCP (Joseph Chris Partners) | Data Center Go-to-Market Podcast
1:04:39
1:04:39
Play later
Play later
Lists
Like
Liked
1:04:39https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🏗️ In episode 134 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and executive recruiter Roxxann Sczepanik as they unpack the secrets of talent acquisition in the data center industry! 🚀 Learn how marketing budgets can rev…
…
continue reading
1
#259: Leading High-Performing Teams: Simple Habits of Fearless Leaders: Nick James
38:56
38:56
Play later
Play later
Lists
Like
Liked
38:56Learn how fearless leaders build high-performing teams. Nick James shares practical habits: start with why, create psychological safety, empower people, use candid feedback, and coach individuals. He also explains his Eighty20 coaching, leading agile change, and why radical transparency and backing your team matter in fast change driven by AI and t…
…
continue reading
1
Why Great AI Solutions Start with Listening: Navigating the Data Quality Crisis with Joe Reis Part 2
15:17
15:17
Play later
Play later
Lists
Like
Liked
15:17So, you’ve got your data in place. Now what? The world of data collection, analysis and engineering is undergoing a massive overhaul and it can be hard to keep on. In part 2 of this Bringing Data and AI To Life episode, host Nick Dobbins, Worldwide VP and Field CTO at Informatica, and Joe Reis, bestselling author of "Fundamentals of Data Engineerin…
…
continue reading
1
Ep. 133 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
1:32:13
1:32:13
Play later
Play later
Lists
Like
Liked
1:32:13https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 133 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of go-to-market success in the data center industry! 🚀🔌 Join Joshua Feinberg as he reveals game-changing strategies for educating clients, building powerful marketing …
…
continue reading
1
Defining AGI, Measuring AI Search, Agency Swirl Continues
27:28
27:28
Play later
Play later
Lists
Like
Liked
27:28Are you wondering about the emerging technologies and shifting market dynamics that might shape your strategy for 2026 and beyond? Then this episode is for you. Get a detailed look at how three big shifts could dramatically impact plans and strategies for the year ahead (and get a preview for one of our upcoming 2026 Predictions reports, to boot).…
…
continue reading
1
Ep. 132 Howie Berry, Principal and Data Center Specialist of Avison Young | Data Center Go-to-Market Podcast
52:47
52:47
Play later
Play later
Lists
Like
Liked
52:47https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 132 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of data center real estate with Howie Berry from Avison Young! 🏢🔌 In this eye-opening podcast episode, you'll discover the intricate world of site selection, power inf…
…
continue reading
1
253: Rapid Execution in Industrial Automation: From FEED Study to Recommissioning in Five Months featuring Cassy Gardner and Chris Schleich of E Tech Group
35:48
35:48
Play later
Play later
Lists
Like
Liked
35:48Manufacturers know that automation is table stakes in 2025, and yet it’s still a bit of an afterthought for some. You'd think something that can make or break a facility would be everyone’s number one priority. And as you'll hear in this episode, overlooking automation can sometimes have disastrous consequences. In this episode, we sit down with Ca…
…
continue reading
1
Big news - The Next Evolution of Contact Center WFM: Introducing Calabrio Workforce Intelligence
22:55
22:55
Play later
Play later
Lists
Like
Liked
22:55Hot off the press from Calabrio’s largest annual user conference, C3 in Dallas, comes the launch of Calabrio Workforce Intelligence - the next evolution of Workforce Management. With AI at the core, not bolted on, Calabrio Workforce Intelligence introduces capabilities like Predictive Actions, Agent Assist, and more to help organizations make smart…
…
continue reading
1
#258: Building the Future: AI, Avatars and the Power of Community
29:08
29:08
Play later
Play later
Lists
Like
Liked
29:08This episode explores avatars, AI, and community-driven value. Annika Kessel explains Cosmic Universe, ethical avatar design, NFTs, and community economies. Hear real risks like profile hacking and practical uses for brands, education, and mental health. Learn a human-centered view of AI and the future. About Annika Kessel Annika Kessel is a vision…
…
continue reading
1
Advanced AI Data Strategies for Contact Centers | Episode 57
30:30
30:30
Play later
Play later
Lists
Like
Liked
30:30Kimberly Agin, Head of Business Performance and Enablement, Voice & Chat Automation/Contact Center at KeyBank, traces a career across financial services and explains why the contact center is a live window into client needs. She details how journey data and recorded conversations reveal rich behavioral insights. She pairs this with enterprise data …
…
continue reading
1
Ep. 131 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
1:33:55
1:33:55
Play later
Play later
Lists
Like
Liked
1:33:55https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 131 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets of go-to-market strategies in the data center industry! In this power-packed podcast episode, Joshua Feinberg breaks down how businesses can transform their approach t…
…
continue reading
1
Ep. 130 Joshua Heath, President of WipeOS | Data Center Go-to-Market Podcast
1:09:38
1:09:38
Play later
Play later
Lists
Like
Liked
1:09:38https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) 🖥️ In episode 130 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and Josh Heath, president of WipeOS, as they unpack the fascinating world of IT asset disposition (ITAD) and data destruction! 🔒 This episode reveals insider…
…
continue reading
1
252: Adaptive Production, Resilient Manufacturing, and "Lightbulb Moments" in AI featuring Chris Stevens, SVP and GM of US Automation Business, Siemens Digital Industries
46:18
46:18
Play later
Play later
Lists
Like
Liked
46:18Manufacturers (not just the guys on the shop floor, but the C-suite behind them) are on a race to the finish line when it comes to automation. Most of us by now are pretty familiar with how AI and automation can play a role in manufacturing. But it looks like we’re heading to the next stage… In this episode, we hear from Chris Stevens, the SVP & GM…
…
continue reading
1
#257: Toward a Post-Digital Society: Where Digital Evolution Meets People's Revolution: Antonio Grasso
33:09
33:09
Play later
Play later
Lists
Like
Liked
33:09Antonio Grasso offers invaluable perspectives for anyone looking to understand the intersections of technology, business, and society. By embracing a human-centric approach to digital transformation, businesses and individuals can prepare for a future where technology supports and enhances human endeavors. About Antonio Grasso is the Founder and CE…
…
continue reading