Best Dalecarnegie Podcasts (2025)

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369 Corporate Ninjas of Concealment: How Leaders Lose Control 12:10

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3h ago12:10

12:10

Why Japanese Corporate Scandals Keep Happening — And What Leaders Must Do To Prevent Them Why do corporate scandals keep repeating in Japan? Japan has been hit again and again by revelations of non-compliance — from Nissan’s faulty vehicle inspections in 2017 to Kobe Steel’s falsified data and beyond. In some cases, these practices stretched on for…

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Leaders Sensing Versus Managers Knowing 12:19

2h ago12:19

12:19

Why leadership requires sensing and feeling, not just knowing, in 2025 Managers often prioritise what they “know,” while leaders rely more on what they “sense” and “feel.” This distinction, popularised by executive coach Marcel Danne, is more than semantics—it highlights a profound difference in mindset. As of 2025, with Japan navigating demographi…

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Japan Doesn’t Change in Sales 10:35

6h ago10:35

10:35

Why Western sales revolutions haven’t reshaped Japanese selling practices Sales gurus often argue that “sales has changed.” They introduce new frameworks—SPIN Selling, Consultative Selling, Challenger Selling—that dominate Western business schools and corporate training. But in Japan, sales methods look surprisingly similar to how they did decades …

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Building Customer Loyalty 11:21

6h ago11:21

11:21

Why trust is the ultimate driver of long-term sales success in Japan Salespeople everywhere know that trust is essential for winning deals, but in Japan, trust is the difference between a one-off sale and a lifelong customer. Research shows that 63% of buyers prefer to purchase from someone they completely trust—even over someone offering a lower p…

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Artificial Intelligence and the End of Human Connection 12:13

7h ago12:13

12:13

Artificial Intelligence and the End of Human Connection Why AI companions, generative AI, and virtual “friends” risk replacing the skills that define humanity Artificial intelligence has rapidly evolved from early chatbots like Microsoft’s XiaoIce to today’s generative AI systems such as OpenAI’s ChatGPT, Inflection’s Pi, Replika, and Anthropic’s C…

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368 The Cure for Corporate Cancer: Rethinking Sales Outreach 11:38

23h ago11:38

11:38

Let’s talk about sales, and why the new year always feels like a repeat performance. Greek myths rarely have happy endings. They are mostly cautionary tales, reminders of how the Gods treated humans like toys. One myth, in particular, perfectly captures the life of a salesperson: the story of Sisyphus. He was condemned to push a massive rock up a h…

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Leaders Having Visions Were Disparaged 12:27

4d ago12:27

12:27

Why vision, mission, and values still matter in 2025—if leaders make them real Not long ago, talking about “vision” often invited sneers. Leaders who spoke about visions were mocked as spouting psychobabble. Part of the cynicism came from the poor quality of early vision statements—trite platitudes that could double as sleeping aids. But times have…

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Getting The Timing Right For Your Presentation 11:27

8d ago11:27

11:27

Why rehearsal, timing, and delivery shape your reputation as a professional speaker in Japan and beyond Why is timing so critical in business presentations? The single biggest mistake in presentations is poor time control. In Japan and globally, conference organisers run tight schedules. Going overtime is seen as disrespectful and unprofessional. C…

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367 How to Give Your First Major Presentation With Confidence 9:32

6d ago9:32

9:32

At some stage in every career, the moment arrives: you’re asked to give a presentation. Early on, it may be a straightforward project update delivered to colleagues or a report shared with your manager. But as you advance, the scope expands. Suddenly you’re addressing a whole-company kickoff, an executive offsite, or even speaking on behalf of your…

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The Creative Idea Journey Within Companies 13:56

5d ago13:56

13:56

Why leaders must nurture ideas if they want innovation to thrive in Japan People are more creative than they give themselves credit for, yet many work environments suppress rather than encourage innovation. Brainstorming sessions often produce nothing but wasted calendar space, or worse, good ideas that die on arrival because no one champions them.…

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How to Own the Sales Transition Zone 13:17

6d ago13:17

13:17

Why mastering client conversations in Japan defines long-term sales success When salespeople meet new clients, the first few minutes set the tone for everything that follows. This “transition zone” between pleasantries and serious discussion is where trust is either built—or broken. Let’s explore how professionals in Japan and globally can own this…

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Gaining International Executive Presence in Japan 14:18

8d ago14:18

14:18

Why Japanese Leaders Struggle with Global Executive Presence — and How to Overcome the Barriers What does “executive presence” really mean for Japanese leaders? For global business audiences, executive presence is not about title or position, but about confidence, clarity, and persuasion. International companies such as Toyota, Rakuten, and Takeda …

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366 Win the Deal: Negotiating in Japan Without Losing the Relationship (Part Two) 10:44

9d ago10:44

10:44

Negotiating in Japan is never just about numbers on a contract. It is about trust, credibility, and ensuring that the relationship remains intact long after the ink is dry. Unlike in Western business settings, where aggressive tactics or rapid deals are often admired, in Japan negotiations unfold slowly, with harmony and continuity as the guiding p…

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How To Enhance Corporate Credibility 11:49

14d ago11:49

11:49

Innovation is not the monopoly of the R&D Department. Everyone of our staff has highly tuned antennae which pick up valuable commercial intelligence about consumer trends, supplier data and client feedback. Just because they are not wearing white lab coats, doesn’t mean their insights should be ignored. Yet that is what we do in most companies. Inn…

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Don’t Say “No” For The Client 12:04

14d ago12:04

12:04

At the age of sixteen, I was wandering around the streets of a lower working class area in the suburbs of Brisbane, working my first job, trying to sell expensive Encyclopedia Britannica to the punters who lived there. Despite my callow youth, I had a tremendous gift as a salesman. I could tell by looking at the house from the outside whether they …

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The Bible’s Parables As A Presentation Guide Even For Atheists 11:12

15d ago11:12

11:12

I was confirmed into the Anglican Church when I was twelve years of age. I remember it was the first time I ever wore a tie in my life. Prior to that, every week I had to ride my bicycle to the church after school and do bible studies with other kids with the Minister in order to pass the test to be able to confirmed. My parents were not religious …

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365 Win the Deal In Japan Without Losing the Relationship Part One 11:47

20d ago11:47

11:47

Our image of negotiating tends to be highly influenced by the winner takes all model. This is the transactional process where one side outwits the other and receives the majority of the value. Think about your own business? How many business partners do you have where this would apply? For the vast majority of cases we are not after a single sale. …

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Four Attributes For Leaders To Master 12:12

1M ago12:12

12:12

Regardless of what level of leader we are, from neophyte to legend, there are four attributes which we need to master and keep remastering, because business never sleeps. There are leaders who are busy, busy working in their business and then there are those who make the time to work on their business. The biggest component of working on their busi…

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Unlocking Value For Clients 12:42

21d ago12:42

12:42

It is seriously sad to be dumb. Nothing annoys me more than when I finally realise something that was so obvious and yet I didn’t see what was there, right in front of my nose. We talk a lot about value creation in relation to pricing, trying to persuade clients that what we are selling is a sensible trade off between the value they seek and the re…

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Building Anticipation With Your Audience 13:51

1M ago13:51

13:51

Whenever I hear that Jesper Koll, CEO of WisdomTree Investments Japan,is going to give a talk here in Tokyo, I want to attend. I have heard him speak before and he is very good, so my anticipation level of another great presentation is high. I am not alone in thinking like this and his talks are always packed. This underlines why being able to pres…

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364 You Can’t Win A Knife Fight With A Slide Deck 11:26

1M ago11:26

11:26

Presenting isn’t always adoration, adulation, regard and agreement. Sometimes, we have to go into hostile territory with a message that is not welcomed, appreciated or believed. Think meetings with the Board, the unions, shareholders, angry consumers and when you have sharp elbowed rivals in the room. It is rare to be ambushed at a presentation in …

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Do You Have A Leadership Philosophy 10:41

29d ago10:41

10:41

We are often leadership practitioners, rather than genteel philosophers, pontificating on leadership issues. Yet, we have probably developed a certain style of leadership nevertheless. We just haven’t focused on it as a methodology, because we are too busy doing it. We leave the books and articles to the academics, who study this stuff with intelle…

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Selling As A Team 10:07

29d ago10:07

10:07

When we think of team selling, we imagine a room with the buyers on one side of the table and we are lined up on the other. There is another type of team selling and that is taking place before we get anywhere near the client. It might be working together as a Sales Mastermind panel to brainstorm potential clients to target or strategising campaign…

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Omnichannel Presenting 13:04

30d ago13:04

13:04

We normally think of omnichannel in relation to the medium being used to contact buyers. We can also use this idea when thinking about planning our talk. We automatically revert to the brain when we start this exercise. Our logical, rational, analytical mode is needed but that is not enough for audiences. We need heart, value and sex appeal for our…

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363 The Truth About Death by Overwork in Japan 12:17

1M ago12:17

12:17

So many sad cases of people dying here in Japan from what is called karoshi and the media constantly talks about death through overwork. This is nonsense and the media are doing us all a disservice. This is fake news. The cases of physical work killing you are almost exclusively limited to situations where physical strain has induced a cardiac arre…

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362 One Pitch, No Matter How Genius, Never Works in Japan 13:18

1M ago13:18

13:18

Presenting to buying teams is very tricky in Japan. Because of the convoluted decision making process here, there will be many voices involved in the final decision. What makes it even harder is that some of those key influencers may not ever be present in the meeting. Those proposing the change have to go around to each one of them and get their c…

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Stop Procrastinating And Start Delegating 12:00

1M ago12:00

12:00

The most fatal words ever spoken by a leader are , “it will be faster if I do it myself”. No it won’t. If you want to scare yourself, sit down and write down all the tasks that you face both regular and irregular. That is one long, long list for leaders. Are you really going to be able to get through all of these items and take care of filing your …

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Four Client Focus Areas For Salespeople 10:38

1M ago10:38

10:38

was studying an online learning programme from Professor Scott Galloway, where he talked about Appealing To Human Instincts. His take was from the strategy angle, but I realised that this same framework would be useful for sales too. In sales we do our best to engage the client. We try to develop sophisticated questions to help us unearth the state…

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Sourcing Ideas For Speeches 10:50

2M ago10:50

10:50

Usually when we have an opportunity to make a presentation, we get busy thinking about what we will talk about. The organisers may have set some rails by specifying the theme of the event or they may have asked us to speak on a particular topic. We are busy and often we start with creating new slides and scanning previous presentations for slides w…

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Stakeholder, Customer, Employee - Whose Interests Should Leaders Prioritise? 11:55

1M ago11:55

11:55

Shareholders put up their future security in the hope of increasing their returns and adding further to their security. They take risk of losing some or all of their dough. CEO remuneration is often tied to how well they increase value for shareholders by driving the share price up and paying out regular fat dividends. Customers buy the product or …

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How To Sell from The Stage 10:51

1M ago10:51

10:51

Group crowdsourcing has been around since cave dweller days. Gathering a crowd of prospects and getting them to buy your stuff is a standard method of making more sales or starting conversations which hopefully will lead to sales. Trade shows provide booths but also speaking events, if you pay more dough to attend. These days the event will most li…

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How To Be A Star in Business Interviews 12:38

1M ago12:38

12:38

Being interviewed by the media can be a high risk affair, depending on the publication, the journalist and the business zeitgeist of the moment. These types of interviews come up relatively rarely in business. More common are panel discussions at business events hosted by Chambers of Commerce and more recently interviews on podcasts. I have been on…

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361 Your Outfit Speaks First – Make It Say ‘Professional’ 12:40

1M ago12:40

12:40

How should we dress when presenting and does it actually matter? Yep, it matters - particularly in Japan. Japan is a very formal country, in love with ceremony, pomp and circumstance. Always up your formality level in dress terms in Japan, compared to how formal you think will be enough. This was a big shock for this Aussie boy from Brisbane, who s…

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Leaders Defending The Indefensible 11:57

2M ago11:57

11:57

If the client complains directly to your staff member about their poor service, should you go to bat for your team member? Should you publicly apologise and deal with the errant staff member privately? Should you make a public show of solidarity with the staff member and criticise the manner in which the complaint was made? Should you aggressively …

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"That Sounds Pricey" 13:56

2M ago13:56

13:56

Japanese salespeople should love to hear “that sounds pricey” from buyers. Why? Because they know that this statement is the most common objection to arise in response to their sales presentation and they are completely ready for it. It is one of the simplest buyer pushback answers to deal with too. Well, simple that is, if you are trained in sales…

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How to Develop Persuasion Power 10:54

2M ago10:54

10:54

One consistent issue which often pops up within companies requesting our training is achieving persuasion power with colleagues, bosses and subordinates. Being unable to convince others to follow your requests, ideas and suggestions is highly frustrating. Often the issue is how the topic is approached. In this “time is money”, no patience, miniscul…

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360 Back Your Team Or You Break Their Trust 11:54

2M ago11:54

11:54

We don’t run perfect organisations stocked with perfect people, led by perfect bosses. There are always going to be failings, inadequacies, mistakes, shortcomings and downright stupidity in play. If we manage to keep all of these within the castle walls, then that is one level of complexity. It is when we share these challenges with clients that we…

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Zones Of Staff Performance 11:29

2M ago11:29

11:29

Recruiting and developing the perfect team is an illusion, a Fool’s Gold hot pursuit for leaders. Even if you do manage to recruit great people, an increasingly difficult task in Japan where the population is in decline and the improvement of English skills is getting nowhere, they leave. They start a family, get poached for more dough, get sick, n…

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The Craziness Of Sales In Japan 12:47

2M ago12:47

12:47

Japan’s image as a sophisticated country with a solid, unique traditional culture is well placed. For example, every year around 130,000 Shinkansen bullet trains run between Tokyo and Osaka, bolting through the countryside at speeds of up to 285 kilometers an hour and boast an average arrival delay of 24 seconds. Think about that average, sustained…

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What Japanese Presenters Get Wrong 12:06

2M ago12:06

12:06

What Japanese Presenters Get Wrong Clients have some common problems with their Japanese leaders. I know this because the same requests keep coming up. This is across industries and companies and it is consistent. Usually Japanese presenters are excellent at assembling lots of data and information. They can really pack a lot into a few slides. When…

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359 The Sales Trap Crippling Japanese Business 10:51

2M ago10:51

10:51

We see Japan as a modern, high tech country very advanced in so many sectors. Sales is not one of them. Consultative selling is very passé in the West, yet it has hardly swum ashore here as yet. There are some cultural traits in Japan that work against sales success, such as not initiating a conversation with strangers. This makes networking a bit …

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The Listening Leader 12:00

2M ago12:00

12:00

Leaders are often poor listeners in the modern age. To listen to our team members requires the allocation of precious time. Advances in technology, especially hand held devices, was trumpeted as unfurling access to more time for contemplative pursuits and work-life balance. Is there anyone out there who feels they are now more ebullient, because of…

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We Need More Formality On Line When Selling To Japanese Buyers 11:52

3M ago11:52

11:52

Selling to a buyer in-person and selling to the same Japanese buyer online are worlds apart. Yet how many salespeople are succeeding in making the transition? Are your clients seeking virtual sales training? Not enough. COVID has revealed a lot of salespeople weaknesses. which were hidden in the face-to-face sales call world. Wishing things get bet…

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A Smile, Energy, Eyeline Make Such A Difference 12:38

2M ago12:38

12:38

Once upon a time, we taught public speaking and presentation skills in a class room, with tons of people all seated together, right next to each other. We moved to teaching everything LIVE On Line since February 2020, so what has been the difference? Surprisingly, not as much as we expected. The one big difference is the lack of opportunity to empl…

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358 Story Magic 10:27

2M ago10:27

10:27

Storytelling is one of those things that we all know about, but where we could do a much better job of utilising this facility in business. It allows us to engage the audience in a way that makes our message more accessible. In any presentation there may be some key information or messages we wish to relay and yet we rarely wrap this information up…

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The Awesome Power Of The Leader 10:56

2M ago10:56

10:56

We have met them. Thrusters, mad with power and hungry to control others. Organisation insider politicians who spend all of their time sucking up to the powerful, while lobbying for themselves to be granted more and more status and authority. The absolute nobody, who controls approval processes and who milks it for all it is worth. The psychologica…

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I Like It, It Sounds Really Good, But I Am Not Going To Buy It 11:49

3M ago11:49

11:49

You manage to get the appointment, which at the moment is seriously job well done. Trying to get hold of clients, when everyone is working from home is currently a character building exercise. You ask permission to ask questions. Well done! You are now in the top 1% pf salespeople in Japan. You do ask your questions and quickly realise you have jus…

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Presenting On Video 12:50

2M ago12:50

12:50

Video is tricky. However, it looks so simple. You just stand in front of the camera and give your talk. I don’t know why video saps twenty percent of our energy when it is actually broadcast, but that seems to be the accepted wisdom. That means that just speaking normally into camera will now look a lot less energetic. Getting the delivery to be fl…

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357 Sabotaging Your Conversations? 9:55

2M ago9:55

9:55

We are often good talkers, but poor listeners. We have many things we want to say, share, expound and elaborate on. For this we need someone to be talking it all in. We like it when people do that for us. It soothes our ego, heightens our sense of self-worth and importance. We are sometimes not so generous ourselves though when listening to others.…

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To SER With Love 11:29

3M ago11:29

11:29

To SER With Love In the movie “To Sir, With Love”, Sidney Poitier was brilliant in the role of a black teacher in a tough London East End high school. He was trying to make a difference for these young outcasts to better prepare them for the life they would face after graduating from school. A very uplifting story about what is possible when we enc…