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Please join us on "Your Customer, Your Success", the award winning Marra CX Hub podcast where host Gary Marra brings you insights from leading innovators excelling in customer experience and beyond. Each episode features candid conversations with experts who share their journeys, strategies, and the key mindsets driving their success. With a special focus on creating exceptional customer experiences, this podcast is designed for business leaders, solopreneurs, and anyone striving for excelle ...
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
22
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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspec ...
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Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transform ...
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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Ever wonder why some start-ups skyrocket while others crash and burn? The secret lies at the intersection of Marketing, Product, and a deep obsession with your Customer. In this podcast, we'll explore how successful teams don't just understand their customers—they live, breathe, eat, and sweat their every need. Join us for actionable strategies that transform customer insights into growth. Your start-up's next breakthrough might be just one episode away.
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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of jo ...
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Do you truly have a customer-centric organization or do you simply say you do? Do you know how to identify unmet customer needs? Do you have a growth strategy driven by compelling differentiators? The Customer Mission Podcast shares best practices and insights on how to create customer-centric behaviors and mindsets to grow faster, be more competitive, and be more profitable.
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Every #SaaS company plays for high stakes, but what does it take to dominate the market right now? 🚀 Look no further than Paris Talks Marketing - the ultimate podcast for SaaS marketers, entrepreneurs, and business owners. Hosted by Paris Childress, we’re featuring deep dives into the latest industry trends with the top SaaS B2B founders and marketing leaders who reveal what it takes to succeed in B2B SaaS marketing. Join us as we share insights on testing new tactics and uncovering the late ...
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The Client-Centric CMO podcast spotlights the stories and insights of marketing leaders who put customers at the center of their strategies. Hosted by Alisha Lyndon, CEO of Momentum ITSMA, each episode features deep-dive conversations with CMOs and senior executives who are redefining what it means to lead with a customer-first approach. Join us to explore the challenges and successes of client-centric marketing. Our guests – leading CMOs and senior marketing executives – share their experie ...
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Navigating the Customer Experience
Yanique Grant, Customer Experience Strategist, Entrepreneur
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Nick Hague interviews world-renowned business experts from a range of disciplines to discuss their favourite strategies, models, frameworks, and their latest book releases on how to achieve business success. Sponsored by B2B Frameworks.
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Customer Success, Renewals, and Expansion teams are told to own revenue, but they’re stuck on defense. They’re chasing lagging indicators, reacting to churn, and fighting for budget while leadership questions their impact. The old playbook isn’t working. If you’re waiting until customers raise their hand, you’ve already lost. It’s time to go on offense. The Growth Signal is the podcast for customer-facing leaders who aren’t here to play defense. We cut through the noise and focus on the sign ...
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With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.
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We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com
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Step into the future of retail with ACCEO Retail Solutions—home to cutting-edge POS systems like Smart Vendor, Logivision, and Retail-1. Discover how businesses of all sizes are revolutionizing their operations by enhancing inventory accuracy, building lasting customer loyalty, and embracing seamless omnichannel retail strategies. In each episode, industry leaders and ACCEO experts share real-world success stories, practical insights, and expert tips that empower retailers to thrive in today ...
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The original data podcast. The Hub and Spoken podcast is a series of fascinating discussions with today's top data and business leaders from across the business world. The conversations explore how to add most value to organisations through the use of data and analytics, and how best to organise yourself to achieve that value. It talks about how to define and deliver data strategy, and the best way to return business value.
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Are you ready to unlock your organization's true growth potential? Unlock Growth with the MRI is your go-to podcast for understanding and leveraging the Market Responsiveness Index. Join the team at MarketCulture as we break down the eight disciplines of the MRI, revealing how to measure and improve engagement across your leaders, employees, and customers. Discover actionable strategies and inspiring stories that demonstrate how a human-centric culture, powered by the MRI, drives innovation, ...
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses. Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success ...
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The Transaction
Craig Rosenberg & Matt Amundson | B2B Sales & Marketing Experts - Hosts of The Transaction
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Welcome to The Transaction. The #1 Go-To-Market podcast on the planet. Hosts Craig Rosenberg and Matt Amundson, two legendary go-to-market leaders in their own right, talk weekly with the best sales, marketing, operations, and product leaders in the B2B SaaS world to understand what's working in the new playbook of the post-ZIRP market. But Craig, Matt, and their guests don't just talk theoretically, they share the stories and actionable tips, tactics, and strategies behind what's driving re ...
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Welcome to GTM News Desk, the podcast where Mark Kilens and Rachel Elsts Downey bring you real talk backed by real action. Twice a month, we cut through the noise to deliver the essential resources, news, and expert takes you need to create impactful, People-first GTM motions. From trending topics to clickbait headlines, we sift through the clutter to highlight what truly matters in the world of B2B Go-to-Market. With nearly 25 years of combined experience working with top B2B brands like Dr ...
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The public transport industry is undergoing rapid change, from decarbonisation and sustainability goals to the fast-paced evolution of digital technology. Mobility Redefined is the podcast for senior managers, executives, and decision-makers who are leading this transformation. Hosted by Dr Kaan Yildizgöz, Executive Director at Modaxo, each episode brings expert insights on the challenges and opportunities facing the transport sector today. From digitalisation and workforce development to cu ...
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Join 'The Disruptive Chef Entrepreneur Podcast,' the essential resource for hospitality professionals seeking inspiration and growth. Host Christian J. Fischer welcomes trailblazing culinary entrepreneurs weekly to share their journeys of transforming passion into a profitable venture. This podcast is a treasure trove of insights for those eager to innovate in the hospitality sector, offering practical advice, industry secrets, and personal success stories. Follow us @christianjfischer for a ...
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eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection
Steve Hutt | Shopify Expert | eCommerce Expert
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Welcome to eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection. I’m Steve Hutt, your experienced guide and host, here to help you unlock real, sustainable growth for your Shopify store by blending the best of automation with the power of authentic customer relationships. Since 2016, eCommerce Fastlane has been the weekly pit-stop for ambitious DTC founders and marketers. With over 1.5 million downloads and 400+ episodes, this show is your trusted resource ...
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Brian Lofrumento reveals everything you need to go from wantrepreneur – or someone who WANTS to own their own business – to a money-making, action-taking entrepreneur. Discover exactly how to start a business and build a raving audience of fans and customers who want to buy your stuff, and learn exactly how to best serve your customers and clients by building a customer-centric line of products and services. Brian has built multiple six-figure businesses, including a six-figure SEO agency at ...
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In modern business, success is measured by growth. But how should businesses enable themselves to efficiently grow? There are so many answers to that question that it can make you feel crazy! The Growth Enablement Madness Podcast, hosted by BrainSell Founder Jim Ward, offers a go-to source for growth enablement strategies, stories, and technologies.
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Your competitors have the same features you do. But in today's market, that's not enough. Join us every two weeks to discover how smart UX decisions can make your digital products stand out and drive real business growth. We'll show you exactly how mid-sized companies are winning more customers through better user experience—no massive tech investments required. Get practical strategies and real case studies that you can apply to your business immediately. Perfect for leaders who want to und ...
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Discover What’s Inside the World of Business, Branding, and Innovation Join hosts Ken Theriot (TheRiot Agency) and Randy Kessler (Labels and Labeling) as they dive deep into the strategies, stories, and innovations that drive brand success. Unpacking the Brand explores the intersection of marketing, sales, and customer experience, featuring insights from industry leaders, creative thinkers, and business visionaries. While rooted in the print and packaging industry, this podcast broadens the ...
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A Manufacturing Marketing Podcast
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Hi! My name is Edward Fox. I own a Digital Marketing & Advertising Agency. Creating Your Advantage is for entrepreneurs who are building customer-centric businesses. Support this podcast: https://podcasters.spotify.com/pod/show/edward-fox/support
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Master The Inbox is THE podcast for course creators, coaches and consultants who want to know how to use email marketing to nurture and convert their audience in a non-spammy, non-bullshit BUT data driven approach. You will learn about hands-on strategies and insider secrets to authentically engage your audience, craft powerful marketing emails, and turn your subscribers into loyal customers with a customer-centric approach.
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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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"This Is CX" is a discussion about all-things "customer experience", hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We will share personal experiences and best practices, in our hope to make the world a little more customer-centric.
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Former England Cricketer Jeremy Snape has spent the past ten years researching 'The Winning Mindset' of some of the world’s most successful performers. His journey has taken him around the world, interviewing elite sports stars and coaches, as well as neuroscientists and leaders from the performing arts, business and the military. In this podcast series, Jeremy takes you Inside the Mind of Champions, sharing their exclusive stories on mindset, leadership and team culture to accelerate succes ...
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This is Reel Talk: The Customer Insights Show with Christoph Trappe. Christoph and his guests share valuable information to help you understand your customers better, discuss customer insights, and discuss how to use data to make better customer-centric decisions. We publish weekly podcast episodes here and also livestream at youtube.com/c/Voxpopme The show is presented to you by Voxpopme, the leader in video surveys. Learn more about video feedback here: https://bit.ly/36aqmZg Thanks for li ...
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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The data revolution is here. Leaders who don’t adapt will be left behind. In this podcast, we interview business leaders who have made their companies more data-driven. They share their stories and the strategies they have used to drive results.
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Get the inside perspective on how successful supply chain technology companies and e-commerce fulfillment providers win in today's competitive landscape. eCom Logistics Podcast gives you insights from the top leaders and experts to get you the answers to your most pressing supply chain issues.
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Outside In explores how the world is changing and how business is changing with it. Host Charles Trevail interviews executives, journalists, authors, and thinkers, exploring the customer-centric strategies and philosophies that are working successfully inside companies, and the consumer trends, industry disruptions, and cultural forces that are influencing business from the outside.
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Journey to Success: CX Conversations - Your Guide to Customer Experience and Success Whether you're just starting your career or a seasoned professional aiming to stay ahead of industry trends, Journey to Success: CX Conversations is your essential resource for everything related to Customer Experience (CX) and Customer Success (CS). Designed for individuals at every stage of their professional journey, our podcast provides a wealth of information and guidance to help you navigate the comple ...
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177. Why Customer Experience Is Failing—And How To Do It Right | Sean Albertson
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Is customer experience still a true brand differentiator—or has it lost momentum? Across industries, customer experience (CX) is under pressure. While many companies claim to put customers first, the reality often tells a different story: broken systems, disconnected teams, and blurred ownership are hindering meaningful progress. Stacy Sherman and …
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Transforming Jeddah's Transportation Landscape with Hammam Saab
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In this episode of Mobility Redefined, Dr. Kaan Yildizgoz speaks with Hammam Saab, Vice President for Technical Affairs at Jeddah Transport Company, about the large-scale transformation underway in Saudi Arabia’s second-largest city. As part of Vision 2030, Jeddah is redefining its mobility future with bold investments in electric buses, integrated…
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1135: AI can do WAY more things than you think for your business (including AUTOMATION and AI agents!) w/ Coltrane Kubo
34:11
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In this episode, Brian sits down with Coltrane Kubo, co-founder of Aidgentic, an AI automation agency helping solopreneurs and small businesses streamline workflows and maximize efficiency. Coltrane shares how AI can do more than generate content—it can automate operations, enhance creativity, and serve as a true business partner. If you’re looking…
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Imagining the future: Why leaders need more than vision to succeed with Lisa Kay Solomon
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Episode web page: https://bit.ly/4dDbMuyIn this thought-provoking episode of Insights Unlocked, Jason Giles sits down with Lisa Kay Solomon—designer in residence at Stanford’s d.school, bestselling author, and strategic foresight expert—to explore how leaders can better prepare for an uncertain and rapidly evolving future. Lisa shares insights from…
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3299: How Oyster HR Is Using AI to Redefine Employment Infrastructure
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When I last spoke with Tony Jamous in November 2020, we were navigating the early days of a remote-first world. The shift was sudden and widespread, but what followed was even more transformative. In this episode of Tech Talks Daily, I reconnect with Tony to explore how the world of work has changed and how Oyster has grown from an ambitious startu…
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1134: Is UGC the secret to paid ad success? Here's EVERYTHING you need to know... w/ Fernando Menendez
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In this episode, we sit down with Fernando Menendez, the founder of fscales, a performance creative agency helping e-commerce brands thrive through data-driven ad strategies and high-converting user-generated content (UGC). With experience managing over $21 million in ad spend and working with major brands like Red Bull, Fernando shares his journey…
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The Transformation Economy Book is Final!
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Summary In this episode, the hosts discuss the upcoming book 'The Transformation Economy' by Joe Pine, exploring the readiness of the world for transformation, the role of technology, and the importance of creating experiences that lead to lasting change. They delve into the nuances of transformation, including the distinction between temporary and…
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What if the biggest delay in healthcare wasn’t a lack of doctors but a broken phone system? In today’s episode, I catch up with Zain Qayyum, the founder of Medsender, who left his path to medical school after witnessing firsthand how slow and outdated healthcare administration really is. His response wasn’t to complain. It was to build a solution. …
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1133: Sales that JUST WORK... and the power (and magic!) of UPSELLING w/ Neal Rummler
32:50
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Sales is often the biggest challenge for entrepreneurs—but what if you could bring in elite sales talent to close more deals for you? In this episode, Neal Rummler, founder of Maverick Marketing, reveals how he built a multi-million dollar sales operation that helps home service businesses maximize revenue through upselling. From his door-to-door s…
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3297: TheyDo and the Tech Helping Brands Map & Manage Journeys
23:57
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What happens when customer journeys fall apart behind the scenes, even as AI promises to tie them together? That’s the question at the heart of this conversation with Jochem van der Veer, CEO and Co-Founder of TheyDo. Fresh off a $30 million Series B round, Jochem joins me to unpack what’s really happening inside enterprise organisations that are t…
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Behind the Scenes of an Entrepreneur’s Daily Routine
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Success leaves clues—and so does your calendar. In this episode, Christian gives a behind-the-scenes look at what a typical day in the life of a purpose-driven entrepreneur actually looks like.From early-morning routines to late-night reflections, Christian shares the habits, mindset shifts, time blocks, and non-negotiables that keep him moving for…
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1132: Your VISUALS are speaking for themselves... make them work for your business w/ Dana Francks
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Your brand’s visuals speak volumes before you even say a word. In today’s episode, Dana Francks, co-founder of JK Creative NYC, takes us behind the scenes of high-end visual branding and post-production. From working with major brands like Under Armour to helping small businesses craft premium aesthetics, Dana shares the secrets of how to make your…
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3296: Rethinking FinOps with DoiT Ahead of FinOps X
33:28
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Cloud cost is no longer just a finance team issue. It is now a business-wide concern, and treating it as a budgeting exercise is holding companies back. In this episode, I’m joined by John Purcell, Chief Product Officer at DoiT, to unpack how organisations can rethink cloud financial management through a risk-first lens. With the FinOps X conferenc…
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Measuring every conversation: How CX Score is changing the game
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CSAT has long been the go-to metric for support teams - but now there's a better way to measure how customers really feel. In this episode, Jared Ellis, Senior Director of Global Product Support at Culture Amp, joins Intercom’s Bobby Stapleton to explore his team's experience trialing Intercom’s new AI-powered Customer Experience Score. They unpack…
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How to Build Cybersecurity Companies Right with Lalit Shinde
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In this episode, Paris speaks with Lalit Shinde, Chief Growth Officer at Sequretek. With over 30 years of experience in AI and cybersecurity, Lalit leads global growth, sales, and partnerships at the company. He also serves as a board member and mentor across multiple organizations in the tech space. Lalit Shinde shares how his team built a cyberse…
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AI Won’t Replace You But Mediocrity Might with Maria Trysla
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What if the real threat to your job isn’t AI...it’s apathy? In this episode of The Growth Signal, Alyssa Nolte sits down with Maria Trysla - two-time SaaS CEO and brand strategy powerhouse - to unpack what it actually takes to grow in the age of automation. From launching mobile data at Sprint to advising today’s fastest-growing startups, Maria sha…
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Ep. 247: Mari Cross | These B2B Customers Don’t Buy Features. They Buy Outcomes.
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Episode 247: What if customers achieve real results—but don’t know it? Most vendors sell functionality. Mari Cross wants customers to see impact—in their own numbers, in real time. Mari Cross, Chief Customer Officer at Infor, is dismantling a common illusion: that delivering software features equals delivering value. Infor sells enterprise resource…
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3295: Ledger, Crypto and the Battle for Digital Sovereignty
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What does it mean to own something in a world where everything is digital? In this episode of Tech Talks Daily, I sit down with Ian Rogers, Chief Experience Officer at Ledger, to unpack the growing importance of digital ownership in the age of AI, blockchains, and digital identity. With more than 6 million devices sold and 20 percent of the world’s…
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1131: HER MARRIAGE WENT VIRAL! Here's what we can all learn from her approach... w/ Sami Packard
34:00
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Change is inevitable—but navigating it with clarity, purpose, and intention can make all the difference. In this episode, Sami Packard, an expert in design thinking, organizational change, and relationship coaching, shares her insights on how entrepreneurs and couples can embrace transitions with confidence. As the founder of Coupledom, she helps s…
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Real life, revealed: How behavioural data is shaping the future of business intelligence
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Behavioural data is fast becoming a cornerstone of modern business strategy. Not just for media measurement or advertising optimisation, but across product, pricing, logistics, and platform development. It tells us what people actually do, not just what they say they do. As traditional market research struggles with low engagement and recall bias, …
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Mastermind Professor Binna Kandola - Beyond diversity targets - the truth about inclusion
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Renowned psychologist and author Professor Binna Kandola shares decades of insight on equality, unconscious bias, and real-world examples of inclusion. Binna Kandola OBE is co-founder and senior partner of Pearn Kandola, a business psychology practice. He works with organisations including Citigroup, Nestlé, and the World Bank. We explore what true…
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3294: How Pico MES Is Closing the Digital Gap in Manufacturing
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In today’s episode, I sit down with Ryan Kuhlenbeck, CEO and co-founder of Pico MES, to explore a persistent and costly challenge in manufacturing. While many OEMs have embraced cutting-edge technology, their suppliers often remain disconnected from the digital conversation. This gap isn’t just inconvenient, it creates delays, quality issues, and s…
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#27: Predicting Future Company Valuations (with Dan McCarthy, Associate Professor of Marketing at the Robert H Smith School of Business)
1:01:24
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Today I’m joined by Dan McCarthy, Associate Professor of Marketing at the Robert H Smith School of Business, for a fascinating discussion on how customer-based corporate valuations can be used to predict the future. Sponsored by https://www.b2bframeworks.com Brought to you in partnership with https://awardsinternational.com…
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Smart Tech Choices in 3PL: Navigating AI & Robotics at Promat 2025
38:56
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What You’ll Learn: Why orchestration platforms are the future of 3PLs, and how they outperform legacy WMS systems. The real ROI of small automation solutions for 3PLs with low upfront costs. How to evaluate fulfillment tech and avoid costly pilot mistakes. What the Greenfield vs. Brownfield debate means for your automation strategy. Why incremental…
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From Imposter Syndrome to Influencer: Rachel Provan’s Leadership Playbook for First-Time Managers
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Episode 19: From Imposter Syndrome to Influencer: Rachel Provan’s Leadership Playbook for First-Time Managers SUMMARY In this episode of Your Customer, Your Success, Gary Marra sits down with Rachel Provan, founder of Provan Success and host of The Psychology of Customer Success. Rachel shares her journey from a high-performing individual contribut…
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The One Question That Defines Real Customer Centricity with Laura Patterson
29:31
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What does success look like—for your customer? In this episode, Alyssa Nolte sits down with Laura Patterson, co-founder of VisionEdge Marketing and a pioneer in customer-centric growth strategy. Together, they unpack the one question too many companies overlook—and why answering it could be the difference between transactional sales and long-term l…
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1130: How to HAVE IT ALL as a high-performer w/ Tracy Bednar
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Tracy Bednar is no stranger to high-stakes leadership. From managing a $3 billion P&L at Best Buy to working with industry giants like Fitbit and Google, she knows firsthand what it takes to deliver results under pressure. But after years of grinding in corporate, she hit a breaking point—leading her to reinvent success on her own terms. Now, as an…
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3293: The Red Cross Digital Emblem: A New Era of Cyber Protection for Humanitarian Organizations
30:02
30:02
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In this episode of Tech Talks Daily, I speak with Samit D'Cunha, a legal advisor at the International Committee of the Red Cross (ICRC), about the innovative Digital Emblem Project. For over 160 years, the Red Cross emblem has symbolized protection in conflict zones, designating medical and humanitarian organizations as safe from attack. Now, as wa…
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How One Star Drop Kills 50% Of Sales: Amazon Review Removal Secrets With Danan Coleman
40:04
40:04
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Welcome back to eCommerce Fastlane. I'm your host, Steve Hutt. Ever felt like negative Amazon reviews are sabotaging your hard-earned sales, or that your product listings are quietly losing ground without you even knowing? You're not alone. In today's landscape, managing your brand's reputation across both Shopify and Amazon is more critical—and mo…
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Marketing Mastery: The Key to Restaurant Success with Sebastian Stahl
37:50
37:50
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Christian sits down with Sebastian Stahl, founder of Breadth Marketing and a former restaurant owner who turned his passion for foodservice into a powerhouse marketing agency. Together, they unpack the myths of the restaurant industry, the power of building customer relationships, and the real reason marketing should feel as human as the food you s…
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3292: Exploring the Future of AI, Financial Innovation and Money20/20 Europe
26:44
26:44
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In this episode of Tech Talks Daily, I am joined by Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20, to explore the key trends shaping finance's future. As Money20/20 Europe celebrates its 10th anniversary, Scarlett provides a detailed preview of what we can expect from this year's event, bringing together over 8000 senior industry…
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AI and the Future of Finance: Decoding Earnings Calls with Liam Hynes, Global Head of New Product Development at S&P Global Market Intelligence
33:11
33:11
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In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions is joined by Liam Hynes, Global Head of New Product Development at S&P Global Market Intelligence. They discuss how S&P Global Market Intelligence utilizes AI to analyze corporate earnings calls to guide and improve financial reporting. These insights help businesses enhance c…
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1129: CONTINUOUS improvement and the FIRST role to hire for your biz w/ Emily Spellerberg
33:56
33:56
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If you feel like you're constantly putting out fires in your business, struggling with efficiency, or just want a clearer path to growth, this episode is for you! Emily Spellerberg, founder and CEO of Emily Spellerberg Consulting, specializes in operations, systems, and continuous improvement for small to medium-sized businesses. Emily dives deep i…
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