I’m America’s Service Sales coach Joe Crisara, and I’ve been down the same path. For nearly 45 years, I performed services for clients just like yours, and like you, I suffered frustration & heartbreak, and I poured out the blood, sweat & tears it takes to survive. Over time, I learned to change how I did things so I got more traction and better results.
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Customer Service Tips Podcasts
Customer service, done right, can be your company's single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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Welcome to the Apex Custom Concrete & Masonry Podcast, where craftsmanship meets community! Located in Oak Harbor, Ohio, we are dedicated to transforming homes and commercial spaces with our superior concrete and masonry services. Our expertise spans outdoor kitchens, stamped patios, paver patios, staining and engraving, custom steps, concrete countertops and tables, micro etching, stone work, and brick work. Each project reflects our commitment to quality and our passion for creating beauti ...
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the b ...
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Welcome to the LiveChat Factory Podcast, your go-to show for all things customer service, digital engagement, and business success. Hosted by Karen Levett, this podcast dives into the latest trends, challenges, and game-changing strategies in the world of customer experience. Each episode features insightful conversations with industry leaders, business owners, and innovators who share their expertise on customer service, live chat, digital transformation, outsourcing, and the evolving role ...
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"Smoke Break" is a weekly micro-podcast delivering essential training tips for convenience store sales associates in just 5-10 minutes. Host Mike Hernandez shares practical advice, real-world scenarios, and actionable strategies to help you excel in your role and advance your career. Perfect for listening during your break, each episode tackles key topics like customer service, store operations, and professional development. Turn your smoke break into a power-packed learning session!
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Excel Tips is a podcast for accounting, business and finance professionals who are looking to sharpen their spreadsheet skills and learn new hacks and tricks from Neale Blackwood CPA, a Microsoft Excel expert. Excel Tips helps spreadsheet users discover Excel's hidden features and shortcuts and understand how best to apply the newest features and functionality. The podcast is a companion to regular articles in INTHEBLACK, CPA Australia's award-winning business magazine. Every podcast episode ...
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Business tips for startups by proven entrepreneurs
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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are the ...
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10 Weekly Tips to Brighter Plants. Gardening can be challenging, but with these insider tips, you’ll reap Huge rewards.
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Ready to scale your home service business and exit rich? Exit Rich: Home Service Secrets is the ultimate best business podcast for driven entrepreneurs in landscaping, lawn care, cleaning, painting, roofing, plumbing, HVAC, and more. Hosted by home service millionaire Lance Bachmann, a home service expert and business coach who’s built and sold multimillion-dollar companies, this podcast delivers no-nonsense business owner tips to grow fast and secure a high-value exit. Each episode dives de ...
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Gardening and horticulture news and tips, as well as agricultural information from Amanda McNulty, the host of SCETV's "Making It Grow" and Clemson University Extension Agent. Produced by South Carolina Public Radio.Making It Grow Minutes are produced by South Carolina Public Radio, in partnership with Clemson University's Extension Service.
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Welcome to "Sip & Scale," hosted by The Delegate Dude, Blendi Muriqi, CEO of Delegate.co and the mind behind an AI-powered virtual staffing solution transforming business operations. Each episode dives into entrepreneurship, featuring expert guests like business owners, startups, and industry leaders. Discover tips on growing your business, maximizing revenue, and mastering delegation. Whether you're a seasoned pro or just starting out, grab a drink and get ready to level up. Tune in on YouT ...
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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If you're in the Bar, Restaurant, or Entertainment Industries, this podcast is for you! The Bar Stars Happy Hour Podcast is for bar people, by bar people. This podcast is your personal happy hour, and will provide you with a well-deserved break from the day-to-day grind. The service and hospitality industries are hard work, and it is not for everyone. We have everything from educational episodes to interviews from Industry professionals from all over the world and we share stories, tips, tri ...
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"The Ambitious Groomer," hosted by Denise Heroux and featuring special guests, is a podcast dedicated to empowering grooming business owners. Through insightful discussions and problem-solving sessions, the podcast aims to provide a supportive platform where groomers can address challenges, brainstorm solutions, and design effective business strategies. Denise Heroux, along with ordinary entrepreneurs as guests, shares valuable insights, tips, and tools to help grooming business owners navig ...
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A brand new podcast dedicated to all things cleaning, property maintenance, business and banter.
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Your School Communications Scoop covers topics and best practices for K-12 schools. Whether it is tips for improving school customer service, strategies on how to market your school, or ways to use your school website and social media to build a respected school brand and increase enrollment, you'll find proven, effective advice from the experts at School Webmasters, LLC.
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Welcome to the Customer Service in 60 seconds, where you get tips and more information on how best to render service to customers.
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Welcome to the T&J Rooter Service Podcast, your one-stop source for expert plumbing advice and tips from a trusted, family-owned business in Toledo, Ohio. With over 20 years of experience serving Northwest Ohio, Southeast Michigan, and the surrounding areas, we're here to share our knowledge and help you tackle your plumbing, sewer, and drain issues with confidence. Our team of certified and highly trained plumbers are dedicated to providing the best solutions to keep your home or business r ...
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Grab your fork and knife, and take a seat at our table as we dish on all things weddings. You’ll hear stories and tips from real couples and wedding pros about life, love and entrepreneurship. The Wedding Dish is a casual, conversation-style podcast featuring stories and tips from real couples and wedding pros. Let’s dish!
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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CSA farmer and marketing specialist Corinna Bench from MyDigitalFarmer.com and Shared Legacy Farms brings you the My Digital Farmer podcast, revealing the best online marketing strategies you can apply to your retail farm business to help you grow your leads and sales. These days, it's not enough to just grow your product. You've got to be able to sell it too. In this podcast you'll be exposed to the fundamentals of marketing theory and practice so you can apply them to your own business.We' ...
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A podcast to where we share tips and encourage customer service personnel’s to be exceptional in their service delivery to create a great customer experience
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Selling on Giants: The eCommerce Marketplace Podcast
Selling on Giants: The eCommerce Marketplace Show
074
Selling on Giants: The eCommerce Marketplace Show is dedicated to empowering entrepreneurs and businesses with the insights, strategies, and best practices needed to succeed across major eCommerce platforms such as Amazon, Walmart, Shopify, and WooCommerce. Our podcast covers a broad spectrum of eCommerce topics, including product sourcing, inventory management, pricing, advertising, customer service, and fulfillment. We focus on the latest trends and developments within the industry, featur ...
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Welcome to The Successful Contractor Podcast, Powered by CertainPath. A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry.
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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Practical wisdom and best practices for Home Care and Day Service professionals who keep older and disabled people living at home. This podcast is for agency and center owners and managers focused on success, and the main topics are growth and caregiver retention. We consider members of this industry to be our heroes.
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Welcome to The Affluent Buyer Script, the go-to podcast for owners of high-end outdoor product and service businesses ready to attract affluent homeowners and turn leads into luxury-level sales. Whether you’re in landscape design, landscaping, pool installation, outdoor kitchens, luxury patio furniture, landscape lighting, custom pergolas, outdoor media systems, or even copper gutter fabrication—this podcast is for you. Each week, Katy Doss, founder of Script Marketing, shares actionable, pr ...
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[Business > Entrepreneurship] Da Boss Experience is hosted by Michele Davis (Coaching Business Architect) and is a podcast focused on helping coaches and other service based businesses design an irresistible offer and power it with automation so they can generate sales even while they sleep. Join me and my occasional special guests as we have impactful discussions and share actionable strategies to thrive while dealing with the reality of growing an online business.
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A Mayo Clinic podcast for administrators, outreach managers, and laboratory professionals hosted by Jane Hermansen, outreach manager at Mayo Clinic Laboratories, on how to best leverage and optimize the laboratory for patients, clients, and staff.
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Consumer journalist Wendy Knowler joins Pippa Hudson to provide useful insights and tips on how to make the most of your buying power.
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Welcome to "The Self Storage Show," your ultimate resource for everything related to the self storage industry. Hosted by industry expert Jim Ross from 3 Mile Storage Management, this podcast delves into the latest trends, tips, and strategies to help self storage owners and managers optimize their operations and grow their businesses. Each episode features insightful interviews with leading industry professionals, practical advice on marketing, operations, and customer service, as well as i ...
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Welcome to the Dressing Up podcast! Join Sarah Kolis as she shares engaging 💍 tips about all things bridal dresses, wedding/event day advice, a little bit of sewing content, and all the tips and tricks of dressing up. Sarah talks about lots of bridal and general wedding day content, but not exclusively. Oftentimes, she finds that your wedding day is one of the few days in your life where you truly dress up and feel your most beautiful, and she hopes to encourage women to dress up more and co ...
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Entrepreneurs, especially solopreneurs overthink every aspect of our marketing. Yeah - YOU are overthinking probably most everything about marketing. We all get caught in competing advice, strategies and the changes in technology. We're all overthinking. You're not alone. Your host, Jennifer Burke, brings her nearly 30 years of experience in marketing, research, customer service and entrepreneurship to cut through the chaos and call out the B.S. that's everywhere online. She wants you to gra ...
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Let’s cut the BS out of CS. Discover the best practices of some of the most influential leaders in customer success and learn to develop your own winning strategy with actionable takeaways. We’ll share insights, tips, and success stories to help you build your CS practice to drive significant business value and growth. Learn exactly what it takes to deliver a world-class customer experience and become a high-impact customer success leader. Join us for CS No BS, hosted by Totango President & ...
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Welcome to the Clean Flow AC Podcast, your go-to audio destination for everything HVAC, indoor air quality, and healthy home living across South Florida and beyond. Whether you’re a homeowner looking to improve your air quality or a curious listener wanting the inside scoop on how HVAC systems impact your health, comfort, and energy savings, we’ve got you covered. Hosted by the passionate team behind it, each episode breaks down industry trends, practical home maintenance tips, and real stor ...
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Welcome to “The Payments Guy” — your ultimate guide to navigating the convoluted world of payments. Have you ever felt confused when reviewing your merchant account statement, understanding the role of payment gateways and processors, or dealing with customer disputes and chargebacks? You’re not alone! Each episode, we’re here to demystify the complex world of payments, bringing you top insights from industry experts and sharing real life payment horror stories that will help you make better ...
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Learning how to run your computer repair business is easier than you think! Join us for this weekly podcast where we discuss the ins and outs of computer repair. We discuss topics ranging from customer service to business practices. Be a part of the show by calling in, leaving a voicemail, emailing or joining the live chat.
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One idea every week to help you build stronger relationships with your customers and increase your sales.
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Alamo Auto Insurance is a trusted provider dedicated to helping drivers find reliable auto coverage. The brand is known for its customer-focused approach, offering personalized service and support throughout the insurance process. Alamo Auto Insurance works with multiple carriers to give customers a range of coverage options tailored to their specific needs. With a strong commitment to quality service, the brand ensures a smooth and simple experience for every driver. Alamo Auto Insurance gi ...
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The entrepreneurship podcast you can actually apply! The award-winning small business show covers creative ways to make money online and offline, including online business, side gigs, freelancing, marketing, sales funnels, investing, and much more. Join 100,000+ listeners and get legit business ideas and passive income strategies straight to your earbuds. No BS, just actionable tips on how to start and grow your side hustle. Hosted by Nick Loper of Side Hustle Nation.
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I am here to share my stories as well as those I have found on social media that I have found to be crazy as well as give tips on how to get through dealing with these customers and management. This is customer service at it finest. If you would like to share your stories please contact me Support this podcast: https://podcasters.spotify.com/pod/show/yeilyn-torres/support
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Steve Johnson's Painting Service in Orlando FL is highly acclaimed for its exceptional service. As a reputable and trustworthy painting contractor in Orlando FL, they are dedicated in providing custom and personal attention for your entire panting requirements. https://www.otowninteriors.com/
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The GCSE Business Studies Revision Podcast Series Unlock your potential in GCSE Business Studies with our engaging and accessible podcast series, designed to support learners of all abilities. Covering the entire GCSE Business Studies syllabus, these episodes help you master key concepts, deepen your understanding, and prepare for exam success. Whether you're pre-learning content to get ahead or revising after lessons, our podcasts provide the clarity and focus you need to excel. Each episod ...
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Omega Performance Knowledge Series » Podcast Main
Omega Performance: Improving Business in Financial Services
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Access new insights and best practices for improving business in the financial services industry from the world-renowned team of experts at Omega Performance. Credit and Risk Management - Sales and Customer Service - Leadership and Change Management
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Use AI to Strengthen Your Relationship With Your Clients to Grow Your Business with Ella Ritchie
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In this episode of the Service MVP Podcast, Joe Crisara sits down with Ella Ritchie, founder of Stellar Communications and the publishing expert behind Joe’s book What Should We Do? Ella has helped business leaders launch bestselling nonfiction books through authentic relationship-building, strategic outreach, and powerful storytelling. Together, J…
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710: 15 Things You Can Buy on Amazon to Make Money
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The holiday shopping season is here, but what if your Amazon purchases could actually make you money instead of just spending it? These 15 products range from around $60 to several thousand dollars, and each one represents a real business opportunity. They're listed roughly from least expensive to most expensive, with income potential and marketing…
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This isn’t another “entrepreneur motivation” episode. This is the behind-the-scenes truth of how a scrappy start turned into an empire—and why most people tapping out early will never get results like this. Today, with the help of guest Peter Roth we break down how an ordinary grind turned into an extraordinary empire—built from a double-wide trail…
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Unlock 7 underused Excel features you still need today
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Handy new Excel features are added regularly – but some "older" functions are still particularly useful to your workflows. Smart power users know these older functions and their value – which is why this episode highlights some of the overlooked Excel features that are still valuable to your spreadsheet work today. Tips include: How multiple window…
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🎙️Welcome to Episode 25 – 41 of The Mountain Gardener Podcast with Ken and Lisa Lain!
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Hey garden enthusiasts, Ken & Lisa Watters Lain, The Mountain Gardeners here! Get ready to catch Ken and Lisa's gardening bug! They're bursting with knowledge and passion for growing beautiful things, and they're ready to share it all with you. Don't miss out on this chance to level up your gardening game! Included in This Week’s Show: 🌲 Cool Weath…
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🎁 The Story of Holiday Gift Cards at Watters Garden Center
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People from all over the world know where to find a gift their Prescott relatives and friends will appreciate all year long! Master Gardener Ken Lain shares the latest on Watters Gift Cards – recipients can select garden plants, trees and shrubs, gift items, and so much more, at the convenient time for them. Check out Watters Garden Center online t…
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Episode 26: Cash Handling Safety and Security
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Smoke Break - Episode 26: Cash Handling Safety and Security Episode Duration: 7 minutes Join host Mike Hernandez as he reveals essential safety and security practices that protect you and your store during cash handling operations. Learn critical awareness strategies, secure cash management techniques, and proper security protocol utilization that …
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Serial Killers, Gutters and UNHINGED CHAT - The Uncleanables Podcast: Episode 129
1:23:16
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JOIN OUR COMMUNITY! From only £5.99 per month be apart of the Uncleanables Community and push your business or just enjoy the journey:- https://www.youtube.com/channel/UCmpu0HWsvZlsJMjV-dukk4Q/join Get early access to our upcoming guests, an early look at the weekly pod and more news by signing up to our mailing list by visiting www.theuncleanables…
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🎄 Deck the Halls: The History of Holiday Plants
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It’s time now to decorate your home and gift your favorite holiday plants – poinsettias, Christmas cactus, living Christmas trees, wreaths, amaryllis and more. Did you ever wonder how these plants came to represent the holidays? Master Gardener Ken Lain shares some of the stories behind these holiday traditions. 🌺 Ken Lain, The Mountain Gardener Su…
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👨🌾 Top 10 Year End Garden Tasks for a Better Yard
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A few garden tasks completed now will set you up for garden success in spring! Master Gardeners Ken & Lisa Lain share a list of things you can do as winter approaches to make sure your garden thrives through winter and wakes up happy in the spring. Ken & Lisa answer this and more garden questions through this segment. 🌺Ken & Lisa Lain, the Mountain…
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709: 10 Creative Side Hustles That Make Real Money - Part 9
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It's that time of year again — Thanksgiving! This summer, we caught part of the Rubik's Cube World Championships in Seattle. The fastest solvers in the world can solve a 3x3 cube in under 5 seconds. But what really caught my attention? There was $5,000 in prize money for first place. Another reminder that just about any skill is monetizable if you'…
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Say "I Do" to the Perfect Speech: Tips from a Professional Wedding Speechwriter
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We are getting down to the most nerve-wracking part of the reception: the wedding speeches! We're sitting down with Holly, a professional speechwriter who transitioned from the world of PR to helping couples and their loved ones craft genuinely meaningful and memorable toasts. She's spilling the tea on how to make your speech a heartfelt moment ins…
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☹️ Why Customer Service Died at Verizon - a True Story
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Watters Garden Center focuses on outstanding service, making sure our customers get the right plants, the right answers to their questions, and a great experience when they visit the Garden Center. Master Gardener Ken Lain shares a few customer service experiences that have driven him away from some businesses, and why service is so important for b…
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Consumer Talk: Avoiding the Black Friday scams
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Pippa Hudson speaks to consumer journalist Wendy Knowler about how to avoid getting scammed during the Black Friday sales. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented by former journalist, baker and wa…
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The Power of Consistency and Systems for Ambitious Groomers with Denise Heroux and Stacy Adam Allen
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Welcome back to The Ambitious Groomer Business Podcast! After a brief hiatus, host Denise Heroux returns with renewed energy and a brand new vision for the show: turning The Ambitious Groomer into a hive mind membership platform focused on learning and sharing business innovations in the grooming industry. In this episode, Denise Heroux is joined b…
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Send us a text Steven Bartlett’s bestselling book and podcast The Diary of a CEO have captured the world’s attention—but what can retail professionals actually learn from it? In this extended deep-dive episode of Retail101online, recorded just ahead of the Christmas retail rush, we unpack not just the book—but the man, the mindset, and the methods …
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Ransomware: The Modern Kidnapping of Your Data
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Ransomware is one of the most dangerous cyber threats in the world — and it’s hitting small businesses and home users harder than ever. In this episode of Act on Tech, Alex breaks down how ransomware actually works, how attackers get into your system, and what happens the moment your files are taken hostage. You’ll learn why small businesses are pr…
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25,000 Customers, 240 Window Cleaners - Tidal Cleaning Services - Ralf Hodgson - The Uncleanables Podcast: Episode 128
2:05:27
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JOIN OUR COMMUNITY! From only £5.99 per month be apart of the Uncleanables Community and push your business or just enjoy the journey:- https://www.youtube.com/channel/UCmpu0HWsvZlsJMjV-dukk4Q/join - Get an early insight to new guest episodes, discounted merchandise and the ability to have your biggest business challenges discussed and resolved on …
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Roland Ligtenberg, co-founder of Housecall Pro, talks home service ownership with Aaron Wozencraft, the founder of Omnicraft Home Comfort. Aaron shares his roots in the construction industry and how it led him to start his own business in Champagne, Illinois. He discusses leveraging home warranties for growth, the importance of communication, value…
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🌳 Q&A: The Most Popular Holiday Trees and How to Plant them
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Living Christmas trees can bring joy long after the season has passed, adding variety and beauty to your landscape. Ken and Lisa share the most popular trees for the holidays, and how to plant them for years of beauty. Not already a Garden Club Member? Click Below to Join and be notified of Plant Preorders and other Special Offers! https://wattersg…
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10 Things Bartenders Wished You Knew with Tom Alley
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In this episode, Tom covers ten things that bartenders wished that guests knew when they're at the bar or restaurant from a bartender, or servers, point of view. Topics covered such as the importance of ice, trying to get more liquor, and behavior patterns on date nights to name a few. He also dives into one of his favorite cocktail books and cover…
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Are machines making marketers more human? - Interview with Elizabeth Maxson of Contentful
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Today’s episode of the Punk CX podcast features a discussion I recently had with Elizabeth Maxson, CMO at Contentful, a digital experience platform trusted by more than 4,200 companies around the world. Elizabeth joins me today to talk about a research report they recently published called When Machines Make Marketers More Human, whether marketers …
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Social media in 2026 isn’t what it used to be — and if you're still treating it like a free marketing tool, you're probably feeling the sting of fewer likes, less engagement, and leads that have all but vanished. In this episode of The Affluent Buyer Script, Katy Doss of Script Marketing breaks down what’s really working on social media right now —…
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Holiday Chaos Playbook: Last-Minute Moves Every eCommerce Seller Must Make Before Black Friday and Cyber Monday
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Send us a text This week on Selling on Giants – eCommerce News and Updates, we run through a busy cross-platform cycle that delivered something rare. Amazon gave sellers tools that actually help, Walmart doubled down on creator revenue, Etsy sharpened its holiday search game, Target leaned into AI, and Meta transformed Marketplace into a social dis…
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The one with the kids who never quit – Sara Abbott on CX Passport Live E240
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What's on your mind? Let CX Passport know... What happens when you build a workplace so strong, your talent never quits? CX Passport Live sits down with Metropolis Resort GM Sara Abbott to unpack how a clear hiring philosophy and intentional talent development fuel consistent quality and operational success. Recorded live at The Alliance Mastermind…
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Let’s be honest: the public isn’t exactly throwing a parade for the U.S. education system right now. While many parents trust their child’s individual school, the broader perception of K–12 education? Not so rosy. But here’s the silver lining—this is your chance to show them what’s really going on behind the scenes: the dedication, the innovation, …
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STOP Being a PUSHY Sales Person, Here's How to Make The Sale By Connecting With Clients feat. Dale Steele
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In this episode of the Service MVP Podcast, Joe Crisara sits down with Dale Steele, an HVAC solution specialist whose journey from a $7-an-hour call center job to industry success is anything but ordinary. Dale shares how empathy, human connection, and genuine curiosity became his greatest sales superpowers even before he knew anything about HVAC s…
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🌲 Cool Weather & Moist Soil Make This the Ideal Evergreen Planting Season
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Recent rains and cooler weather are the perfect recipe for happy evergreen trees and shrubs! Master Gardener Ken Lain shares the best evergreen varieties for Arizona’s Central Highlands, and how to plant and keep them thriving for years to come! https://themountaingardener.podbean.com/ 🥕Ken Lain, The Mountain Gardener #WattersGardenCenter, #Gardeni…
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Practical Strategies for Boosting Outreach Laboratory Profitability
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In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Wendy Daigle and Ellen Dijkman Dulkes, outreach solutions specialists. Together, they share practical strategies that outreach programs can consider to strengthen their financial performance. Managing courier expens…
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Contractors Are LOSING Thousands!! Find Out Why Today..
19:06
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If you’re still letting customers ‘think about it,’ you’re already losing the sale… In-home sales can be brutal… especially when you’re sitting at the kitchen table praying a $20K deal doesn’t get nuked by a bad credit score. But what if the entire financing process—prime, near-prime, or “can’t even finance a cup of coffee”—could be frictionless? T…
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08 - What Teenagers Really Think About Shopping, Brands and Customer Service
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Send us a text Teenagers are shaping the future of retail - faster, louder, and more opinionated than ever before. In this episode, Karen chats with Maisie (16), who gives us a brilliantly honest glimpse into how teenagers shop in 2025. From impulse buys and TikTok trends to delivery expectations and bad website design, this conversation is packed …
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🎙️Welcome to Episode 25 – 40 of The Mountain Gardener Podcast with Ken and Lisa Lain!
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Hey garden enthusiasts, Ken & Lisa Watters Lain, The Mountain Gardeners here! Get ready to catch Ken and Lisa's gardening bug! They're bursting with knowledge and passion for growing beautiful things, and they're ready to share it all with you. Don't miss out on this chance to level up your gardening game! Included in This Week’s Show: 🌲 Why Pine T…
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As technology advances, your friends at Watters Garden Center are working to stay on the cutting edge to provide the best experience for our customers! Master Gardener Ken Lain shares Watters’ latest online shopping opportunities and how customers can order the newest and most exclusive plants from the comfort of home and pick them up at the Garden…
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Cedar apple rust is a fungus, but its brown cases become jelly-like blobs with protrusions that look like something from outer space.By Amanda McNulty
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Lithium Batteries, Questionable Couches and Locked Gates: The Uncleanables Podcast Episode 127
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JOIN OUR COMMUNITY! From only £5.99 per month be apart of the Uncleanables Community and push your business or just enjoy the journey:- https://www.youtube.com/channel/UCmpu0HWsvZlsJMjV-dukk4Q/join https://raffall.com/400709/enter-raffle-to-win-e-start-21lpm-pressure-washer-bundle-worth-2400-hosted-by-the-uncleanables-podcast Get early access to ou…
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🎄Decorate Evergreen Trees for the Holidays, Then Plant Them in Winter
10:44
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10:44
Spruce trees are hardy and beautiful choices for live Christmas trees. You can decorate them for the holidays, then plant them outside in winter, and they’ll thrive in the Central Highlands. Master Gardener Ken Lain shares some choices for live holiday trees, how to keep them healthy through the holidays, and how to plant them afterward. 🌺 Ken Lain…
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Why you need the I4JM in your life - Interview with Mark Smith and Ray Gerber
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Today’s episode of the Punk CX podcast features a discussion I recently had with Ray Gerber and Mark Smith, Co-Founders of the Institute for Journey Management (I4JM). We talk about customer journeys, where most people go wrong with them, some examples of customer journeys done right, where AI fits into all of this, the backstory to the Institute f…
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Inside Planning: Max Ma from 7thonline: Forecasting, Data & the Future of Retail
1:13:14
1:13:14
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Send us a text In this episode of Retail Voices, host Mark Lack sits down with Max Ma — Founder of 7thonline — to break down the real reason retail planning fails, and how AI, better data, and smarter processes are transforming how retailers buy, forecast, and operate. Max shares the original “broken moment” that inspired him to create 7thonline, a…
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Our eastern red cedar is one of the junipers whose berries are used to flavor gin.By Amanda McNulty
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CBD Merchant Accounts: Why 90% Get It Wrong & How to Avoid Shutdowns in 2025
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Most CBD brands don’t lose sales because of bad marketing, they lose them because their payment processor shuts them down without warning. In this episode, Frank exposes the hidden traps that quietly cripple CBD merchants, and reveals the exact steps that keep your business protected. If you’re selling CBD online, this is the playbook that separate…
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How Smart Contractors Lock in Their Top Employees with Phantom Equity
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30:49
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Book a free Discovery Call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591 🔗 Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5 -----------------------------------------------------------------------…
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Houseplants can add beauty and interest to your home, help you enjoy year-round gardening, and make the air in your home healthier. Master Gardeners Ken & Lisa Lain share this week the best time to repot your houseplants, how to pick the best pots for your plants, and tips for watering and care. 🌺Ken & Lisa Lain, the Mountain Gardeners Not already …
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Native Americans used eastern red cedar for canoes and ceremonial buildings.By Amanda McNulty
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708: How I Turned Public Domain Radio into a 6-Figure Business
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This is probably the most creative cleaning business I've ever seen, because for Cheyenne Bulloch, it's her customers that are doing the cleaning. Today, more than 500 members pay $25 a month for her audio cleaning routines, set to free, public domain radio shows from the 1950s. Tune in to learn how Domestic Daydreams became a 6-figure online busi…
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Summary In this episode of the Customer Service Revolution Podcast, Denise Thompson and John DeJulius discuss the concept of making price irrelevant through exceptional customer experiences. They explore how consistency in service, a zero-risk mindset, and equipping employees to articulate value can lead to customer loyalty and a competitive edge i…
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Ditch the Boring Favors! Custom Hats are an Interactive Wedding Experience
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21:07
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This week, we're swapping out the usual centerpiece talk for a dose of personalized fun with Shannon McAllister of Happy Dance Hat Bar! Shannon brings her interactive, mobile hat-making experience to weddings and events, transforming a simple favor into a memorable activity. Grab a seat as we dish on: Why a customized Hat Bar is the ultimate, uniqu…
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There’s a point in every entrepreneur’s journey where the truth smacks you in the face: you can’t outwork broken systems. Today, we dig into that moment with someone who rebuilt everything from the ground up. I’m joined by Jake Lawson, founder and CEO of Extraordinary Flooring — a 20-year veteran who pushed past $4M and built a movement dedicated t…
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🍂 When Vegetable Foliage Has Black Leaves in Autumn
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7:04
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The Central Highlands of Arizona are unique for gardeners. We have four mild seasons, and the gardening can go on all year, if you know what plants to grow at the right time! Master Gardener Ken Lain shares what black leaves on your vegetable plants mean in fall, and what steps to take now! Subscribe for The Mountain Gardener updates! https://themo…
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Consumer Talk: How to check quality of online product
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36:39
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Pippa Hudson speaks to consumer journalist Wendy Knowler about how to read online product listings to properly understand what you’re getting. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented by former jour…
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Before the ubiquitous Fraser firs that don’t grow well here, many people got an eastern red cedar.By Amanda McNulty
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