The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!
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Customer Service Tips Podcasts
Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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I’m America’s Service Sales coach Joe Crisara, and I’ve been down the same path. For nearly 45 years, I performed services for clients just like yours, and like you, I suffered frustration & heartbreak, and I poured out the blood, sweat & tears it takes to survive. Over time, I learned to change how I did things so I got more traction and better results.
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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The entrepreneurship podcast you can actually apply! The award-winning small business show covers creative ways to make money online and offline, including blogging, online business, freelancing, marketing, sales funnels, investing, and much more. Join 100,000+ listeners and get the business ideas and passive income strategies straight to your earbuds. No BS, just actionable tips on how to start and grow your side hustle. Hosted by Nick Loper of Side Hustle Nation.
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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are the ...
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Welcome to the T&J Rooter Service Podcast, your one-stop source for expert plumbing advice and tips from a trusted, family-owned business in Toledo, Ohio. With over 20 years of experience serving Northwest Ohio, Southeast Michigan, and the surrounding areas, we're here to share our knowledge and help you tackle your plumbing, sewer, and drain issues with confidence. Our team of certified and highly trained plumbers are dedicated to providing the best solutions to keep your home or business r ...
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The Presentation Podcast is conversations from inside design studios about presentation design, tools, tips and running a presentation agency.
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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Learn everything you need to know about generating leads through the Google search engine for service businesses.
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Gardening and horticulture news and tips, as well as agricultural information from Amanda McNulty, the host of SCETV's "Making It Grow" and Clemson University Extension Agent. Produced by South Carolina Public Radio.Making It Grow Minutes are produced by South Carolina Public Radio, in partnership with Clemson University's Extension Service.
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Welcome to "Sip & Scale," hosted by The Delegate Dude, Blendi Muriqi, CEO of Delegate.co and the mind behind an AI-powered virtual staffing solution transforming business operations. Each episode dives into entrepreneurship, featuring expert guests like business owners, startups, and industry leaders. Discover tips on growing your business, maximizing revenue, and mastering delegation. Whether you're a seasoned pro or just starting out, grab a drink and get ready to level up. Tune in on YouT ...
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Your School Communications Scoop covers topics and best practices for K-12 schools. Whether it is tips for improving school customer service, strategies on how to market your school, or ways to use your school website and social media to build a respected school brand and increase enrollment, you'll find proven, effective advice from the experts at School Webmasters, LLC.
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We are here to help you develop best practices for building great client/customer relationships. Hosted by John & Angel Ondo with their decades of marketing and customer service experience. John & Angel Ondo. John is a four-time Emmy award-winning TV/Film Producer. Angel leads customer service teams during the day and runs a home-based cupcake business on the weekends. On each episode we discuss Branding, Marketing, Media Ideas and we always throw in a food recipe or tip, because food is abo ...
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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the b ...
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Welcome to the Customer Service in 60 seconds, where you get tips and more information on how best to render service to customers.
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Welcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple’s Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
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Join hosts Jacob and Ben, two seasoned irrigation business operators, as they dive into the daily struggles and strategies of running and scaling a successful residential irrigation business. Whether you’re just starting out or looking to grow, this podcast offers practical advice, industry tips, and real-world experiences to help you thrive in the irrigation industry. Tune in for expert insights, troubleshooting tips, and actionable steps to take your irrigation business to the next level!
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Thanks for listening to WCR Nation, The window cleaning podcast. Every week we talk about another aspect of owning a window cleaning or pressure washing company. We are all small business owners, and now we have a podcast specifically made for window cleaners. If you have a service business, hopefully this podcast will help you with the day to day. We talk about everything business related from marketing to software, even tips and tricks and how to start a window cleaning company, or even st ...
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If you're a sports executive or digital marketer working to fill seats, drive ticket sales, and grow your fan base, the Sports Marketing Machine Show is for you! Award-winning sports marketing veteran host, Jeremy Neisser brings with him over 21 years of experience in sports marketing and shares We'll cover all aspects of marketing including digital advertising, social media strategy, branding, customer relationship management, and how to best use analytics to measure success. With interview ...
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Join Vector AI as we explore how AI agents, chatbots, and automation are transforming the way businesses work, sell, and support their customers. Whether you’re a small business owner, a marketing pro, or just AI-curious, you’ll discover how to harness intelligent automation to save time, cut costs, and boost customer satisfaction. Each episode features: 🤖 Deep dives into AI and chatbot trends 💡 Real-world business success stories 🛠 Tips for designing, training, and deploying AI agents 🔮 Fut ...
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The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
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Welcome to the Clean Flow AC Podcast, your go-to audio destination for everything HVAC, indoor air quality, and healthy home living across South Florida and beyond. Whether you’re a homeowner looking to improve your air quality or a curious listener wanting the inside scoop on how HVAC systems impact your health, comfort, and energy savings, we’ve got you covered. Hosted by the passionate team behind it, each episode breaks down industry trends, practical home maintenance tips, and real stor ...
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A podcast to where we share tips and encourage customer service personnel’s to be exceptional in their service delivery to create a great customer experience
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Selling on Giants: The eCommerce Marketplace Podcast
Selling on Giants: The eCommerce Marketplace Show
059
Selling on Giants: The eCommerce Marketplace Show is dedicated to empowering entrepreneurs and businesses with the insights, strategies, and best practices needed to succeed across major eCommerce platforms such as Amazon, Walmart, Shopify, and WooCommerce. Our podcast covers a broad spectrum of eCommerce topics, including product sourcing, inventory management, pricing, advertising, customer service, and fulfillment. We focus on the latest trends and developments within the industry, featur ...
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Practical wisdom and best practices for Home Care and Day Service professionals who keep older and disabled people living at home. This podcast is for agency and center owners and managers focused on success, and the main topics are growth and caregiver retention. We consider members of this industry to be our heroes.
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[Business > Entrepreneurship] Da Boss Experience is hosted by Michele Davis (Coaching Business Architect) and is a podcast focused on helping coaches and other service based businesses design an irresistible offer and power it with automation so they can generate sales even while they sleep. Join me and my occasional special guests as we have impactful discussions and share actionable strategies to thrive while dealing with the reality of growing an online business.
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Our show is education-based to give information to entrepreneurs to help them know the rules and regulations that need to be followed to help them avoid penalties and keep them in compliance. It also offers tips for success in various areas including marketing, website design, budgeting, understanding information on financial reports and more.By listening to this program, you will learn about specific regulations in the areas of business licenses, payroll, sales tax (for online and brick and ...
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Welcome to AutoFix AdvisorCast, the podcast where automotive service advisors finally have a place to call home. Hosted by industry veteran Michael Doherty, with over 28 years of experience in the trenches, this show dives deep into the challenges, frustrations, and demands of being a service advisor in the independent auto repair world. AutoFix: AdvisorCast isn’t just about problems; it’s about solutions. Michael Doherty shares best practices, actionable tips, war stories, and fresh ideas f ...
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Welcome to the Travel More Podcast. Each episode we share custom itineraries, travel hacks, expert advice and even stories of our past travel failures to help you level up your travel game. We’re here to bust through barriers that stop you from making your travel dreams a reality. So book that flight, buy the tickets, and say hello to your next adventure. This is the Travel More Podcast
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Welcome to The Affluent Buyer Script, the go-to podcast for owners of high-end outdoor product and service businesses ready to attract affluent homeowners and turn leads into luxury-level sales. Whether you’re in landscape design, landscaping, pool installation, outdoor kitchens, luxury patio furniture, landscape lighting, custom pergolas, outdoor media systems, or even copper gutter fabrication—this podcast is for you. Each week, Katy Doss, founder of Script Marketing, shares actionable, pr ...
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Welcome to the Timeless Shower Doors Podcast, where we bring you expert insights and tips on achieving the perfect frameless shower door for your home. Based in Lake Orion, Michigan, Timeless Shower Doors is a family-owned business committed to delivering luxury quality, honest communication, and timely service. With over 20 years of industry experience, our expertise ensures that every project, big or small, receives the highest standard of craftsmanship and attention to detail. At Timeless ...
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Welcome to the Dressing Up podcast! Join Sarah Kolis as she shares engaging 💍 tips about all things bridal dresses, wedding/event day advice, a little bit of sewing content, and all the tips and tricks of dressing up. Sarah talks about lots of bridal and general wedding day content, but not exclusively. Oftentimes, she finds that your wedding day is one of the few days in your life where you truly dress up and feel your most beautiful, and she hopes to encourage women to dress up more and co ...
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In today’s business world change is the only constant, and mastering transformation is the ultimate key to success. Welcome to Shift & Thrive! Each week, Host Natalie Nathanson will bring you conversations with CEOs, who delve into how they successfully drove critical change in their organization. This show is sponsored by Magnetude Consulting, bringing you the thinking power of a Growth Consultancy and the Getting-It-Done Power of a full-service B2B Marketing Agency.
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Step inside the mind of a retail and wholesale veteran who’s spent four decades turning struggling businesses into profit powerhouses. Pete Primeau doesn’t just talk theory – he delivers battle-tested strategies from the trenches of the furniture and mattress industry that translate into explosive growth for ANY business. What You’ll Discover: • Advanced sales psychology and customer conversion techniques refined through $millions in transactions • Marketing strategies that work in today’s h ...
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SMS marketing is not always about advertising. You can also choose this channel to communicate to your customers about the opening of your new offline store , ask for their opinion about the customer service you offer, send a gift or notify them about any matter. If you use Simla.com, you can use the preview function and test sending for mass SMS sending.
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NC Shop Talk is a no limits interview show that shares never before heard tips, secrets, and hilarious conversations with today's biggest names in the auto, aircraft, & carpet industries. Join Mal Maher, owner of NC Carpet Binding, as he interviews today's most talented craftsmen. You'll pick up some new vendors, how to grow your business, and he'll be asking some wild questions that you've never heard answered before. Connect with Mal and NC Carpet: Website: https://www.n-ccarpet.com/ Insta ...
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Learning how to run your computer repair business is easier than you think! Join us for this weekly podcast where we discuss the ins and outs of computer repair. We discuss topics ranging from customer service to business practices. Be a part of the show by calling in, leaving a voicemail, emailing or joining the live chat.
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One idea every week to help you build stronger relationships with your customers and increase your sales.
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Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
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I am here to share my stories as well as those I have found on social media that I have found to be crazy as well as give tips on how to get through dealing with these customers and management. This is customer service at it finest. If you would like to share your stories please contact me Support this podcast: https://podcasters.spotify.com/pod/show/yeilyn-torres/support
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Welcome to the LiveChat Factory Podcast, your go-to show for all things customer service, digital engagement, and business success. Hosted by Karen Levett, this podcast dives into the latest trends, challenges, and game-changing strategies in the world of customer experience. Each episode features insightful conversations with industry leaders, business owners, and innovators who share their expertise on customer service, live chat, digital transformation, outsourcing, and the evolving role ...
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Steve Johnson's Painting Service in Orlando FL is highly acclaimed for its exceptional service. As a reputable and trustworthy painting contractor in Orlando FL, they are dedicated in providing custom and personal attention for your entire panting requirements. https://www.otowninteriors.com/
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John Lonas, owner of AutoWorlds Service and Repair of Prescott Valley, AZ. shares tips and tricks to maintain your vehicle while keeping us up to date in the auto industry.
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Rumors of our deaths were exaggerated - The reasons for our 4 year hiatus
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Send us a text The Return of Marketing Media and Cupcakes: COVID, Struggles, and Resilience On February 8th, 2021, John and Angel Ondo's podcast 'Marketing Media and Cupcakes' vanished, with no explanation. Returning after four years and seven months, the couple reveals the real story behind their hiatus. Following a positive COVID-19 diagnosis, An…
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694: Your Path to $1k+ Brand Deals, Even With a Small Audience
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What if you could turn brand partnerships into serious income, even with just hundreds of followers? Justin Moore, founder of Creator Wizard and author of Sponsor Magnet, is back to show us exactly how creators are landing four-figure deals without massive audiences. We're talking about tapping into that $480 billion creator economy pie — and you d…
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220: Transforming the Donor Experience at Gulf Coast Blood
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Summary: In this episode of the Experience Revolution podcast, host Dave Murray speaks with Kevin Shipley, Associate Vice President of Community Engagement at Gulf Coast Blood. They discuss the evolution of donor experience at Gulf Coast Blood, emphasizing the importance of empathy, leadership support, and innovative training methods. Kevin shares …
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The Generous Leader: 7 Ways to Give of Yourself for Everyone's Gain
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What if the real secret to exceptional leadership isn’t control, charisma, or even performance—but generosity? Could the “soft stuff” like listening, empathy, and vulnerability truly drive the hardest results in business? In this episode of the Delighted Customers podcast, I dig into that very question with Joe Davis, legendary former Senior Partne…
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AI in Home Care - What you Should and Shouldn’t be doing (with Nick Bonitatibus)
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Artificial intelligence is everywhere right now—but what does it really mean for home care and day services? On this episode of Home Care Heroes and Day Service Stars, host Ken Accardi welcomes back Nick Bonitatibus for his third appearance. This time, the conversation zeroes in on AI—how it can truly help agencies, and where it often goes wrong. W…
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Expert Sewer Line Services for Stubborn Blockages
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Picture this: It's Monday morning, and your entire household is scrambling. Suddenly, your toilet won't flush. Worse, running the sink causes water to back up into your shower. That sinking feeling is the realization you're facing a main sewer line blockage and need professional sewer line services, fast. At T&J Rooter, we understand how a sewer li…
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5 Clear Signs It's Time to Replace Your Old Shower Door
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Your shower door works hard every single day, enduring constant moisture, temperature changes, and daily use. But like any fixture in your home, it won't last forever. If you're a Michigan homeowner wondering whether your shower door replacement is overdue, you're not alone. Many homeowners overlook the warning signs until a minor issue becomes a m…
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What Every Store Manager Gets Wrong About Butchery
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Send us a text Managing the Butchery (When You're Not a Butcher) Episode 27 of Retail101online takes store managers deep into the world of butchery — without needing to pick up a knife. Host Mark Lack explores how to manage this complex, high-margin department with confidence, even if you're not trained in meat cutting. Learn to challenge shrink, m…
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Internet Failover: Staying Online When Your ISP Goes Down
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What happens when your internet goes down in the middle of the workday? For most businesses and home offices, everything grinds to a halt. In this episode of Act on Tech, Alex explains the importance of internet failover—backup connections that keep you online when your primary ISP fails. Learn the different options, from dual ISPs to LTE/5G backup…
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Why AI Is Reshaping Every Stage of the Buyer’s Journey
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With over two decades of experience helping small businesses thrive, John dives solo into this episode to explore how AI is revolutionizing the buyer's journey. He breaks down the stages of his signature “Marketing Hourglass” framework and shares how businesses must adapt their strategies in an AI-driven world. Tune in to learn how to future-proof …
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Tips to Scale and Lead in Fast-Changing Tech Markets - Haseeb Budhani - Shift & Thrive - Ep # 060
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What does it take to turn a market gap into a thriving business? In this episode of Shift and Thrive, Natalie Nathanson sits down with Haseeb Budhani, co-founder and CEO of Rafay Systems, to explore how he’s navigated multiple startups, scaled innovative technology, and adapted to the evolving demands of AI and Kubernetes infrastructure. From his e…
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The Strategic CSM: How to Drive Business Outcomes with Chad Horenfeldt
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Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode of the Customer Success Pro Podcast, host Anika Zuber speaks with Chad Hornerfeld, VP of Customer Success at Sienna AI, about the evolution of customer success and the importance of strategic customer success management. They discuss the shift from tr…
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Roland Ligtenberg, co-founder of Housecall Pro, talks strategy with Andrew Philbrick, founder of Pointe Cleaning Company. Andrew shares his comical origin story, some powerful keys to leadership, including words of wisdom from a coach, “The hustler in you needs to die before the CEO can be born.” He also lays out a few of his hiring and training ti…
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How to Use Psychology-Driven Marketing to Attract Pre-Sold Buyers Without Ads with Rai Cornell
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Send us a text Are you tired of pushy marketing that feels fake and manipulative? In this episode, Rai Cornell reveals how psychology-driven marketing builds trust, attracts 90% pre-sold buyers, and creates long-term demand, without relying on ads. #MarketingStrategy #BuyerPsychology #ContentMarketing #Entrepreneurship #BusinessGrowth #AuthenticMar…
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AI That Actually Works: Turning ServiceNow From “Implemented” to “Impactful”
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Host Andy Whiteside is joined by Fred Reynolds and Kristen McDonald to unpack how to get real outcomes from ServiceNow, not just another go-live. The crew recaps Gartner’s recognition across six tech workflow segments, then dives into where AI delivers value today and what foundations you need in place first. In this episode: Why many ServiceNow or…
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11 PR Lessons Luxury Outdoor Brands Can Learn from a Pro
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Think your outdoor brand isn't newsworthy? Think again. In this episode of The Affluent Buyer Script, Katy sits down with Colleen Gallagher, founder of Onwrd & Upwrd PR, to unpack the power of earned media and how luxury outdoor businesses can start getting press — without a publicist or a press release. From how to pitch the right stories to the r…
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Walmart’s Let’s Grow Event: New Tools, Seller Tactics, and Why Now’s the Time to Expand
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Send us a text In this special edition of Selling on Giants News and Updates, Mr. Will breaks down everything sellers need to know from Walmart’s Let’s Grow event. Walmart is no longer playing catch up. They are rewriting the rules of marketplace growth, and the sellers who move first stand to gain the most. Based on conversations with category man…
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How Can You Master PowerPoint and Elevate Your Presentation Design Skills?
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Episode #229, In this episode of The Presentation Podcast, hosts Troy Chollar, Nolan Haims, and Sandy Johnson explore where to learn PowerPoint and slide design. They discuss a wide range of resources, including online tutorials, webinars, training programs, professional organizations, books, webinars, conferences and communities. The overall takea…
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The One With Theater, Hedge Funds, and Guest Journeys – Tori Signorelli E229
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What's on your mind? Let CX Passport know... From the theater to hedge funds to Alaska Airlines... Tori Signorelli’s path to CX isn’t typical. And that’s exactly what makes her perspective matter. Early in her role at Alaska Airlines, Tori’s fresh eyes are helping evolve the guest journey without losing the human touch. This episode is full of prac…
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Does your company unnecessarily charge customers for mistakes you make? OMOQ #91
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Do you charge customers for warranty, shipping and handling? If so, are you sure that’s the way you wanna do things? When customers pay for mistakes they didn’t make, they usually disappear into thin air. Think about it! Do you really want to partake in this upside down behavior? Support the showBy Jeffrey Mason
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A Grand Bedding Story - Scott Grand: Episode 239
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In this episode, we sit down with Scott Grand, Owner of Grand Bedding in Baton Rouge, Louisiana — a family-owned company with an impressive legacy of over 105 years in the mattress-making industry. Founded in 1920 by his great grandfather, Grand Bedding has remained a cornerstone of craftsmanship and innovation for four generations. With more than …
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#256: Beyond the Theory: Creating Meaningful Experiences with Sam Stern
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Sam Stern shares his unique perspective on bridging strategic insights with practical execution. He dives deep into the nuances of translating feedback into internal improvements at LinkedIn, highlighting the value of member voices in shaping user-centric solutions. Sam underscores the importance of emotional memory in customer experience design, e…
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How to Legally Pay Employee Bonuses Without Risking IRS Penalties
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Send us a text Are you thinking of giving your team a holiday bonus or a thank-you gift? Don’t let a good gesture turn into a costly IRS problem. Learn how to handle bonuses the right way. #PayrollTips #SmallBusinessFinance #BusinessGrowth #EntrepreneurLife #IRSCompliance Support the show Resources: https://affordablebookkeepingandpayroll.com/resou…
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During World War II, the stabilimenta of writing spiders was observed getting smaller, possibly supporting a theory of the zigzag's purpose.By Amanda McNulty
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How to Price Your Services to Actually Make Money
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In this episode of Irrigation Insights, Jacob breaks down one of the most critical but often overlooked parts of running a successful irrigation business: pricing. Too many contractors undercharge for their work, which leads to long hours, tight margins, and constant stress. Jacob shares practical strategies for setting prices that not only cover y…
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How to Monetize Podcast Guest Appearances: The 3P Strategy for Six-Figure Growth with Sheryl Plouffe
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Send us a text Are you showing up on podcasts but not seeing a return? 🎙️ In this episode, discover how to transform your guest appearances into a six-figure revenue strategy using Sheryl Plouffe’s proven 3P Framework: Patrons, Partners, and Platforms. #PodcastStrategy #EntrepreneurGrowth #MonetizeYourMessage #GuestingSuccess #BusinessTips Support …
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While joining a friend to watch writing spiders weave their webs, Amanda McNulty ponders the purpose of the stabilimentum.By Amanda McNulty
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Service Advisors - Act Like You Already Do Business Together with New Customers!
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Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares practical advice for service advisors on how to approach new customer calls as if they’re already do…
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Is your company proactive or reactive? OMOQ #90
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Customers like companies that proactively pave the way for smooth transactions.. Reactive companies do very little paving, which usually results in clunky, and troublesome transactions. Proactive companies eliminate obstacles before they occur. Reactive companies wait for obstacles. Which reputation do you want for your company? Support the show…
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The Hidden Gold Mine in Your Service Business (Joe Crisara on The Flywheel Effect)
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In this episode, Joe Crisara sits down with Brent Sonnek-Schmelz on VITAL - The Flywheel Effect Podcast. Joe reveals how companies can uncover hidden profit centers, create ongoing revenue streams, and build customer loyalty by anticipating needs rather than waiting for problems. Whether you run a project-based company or a traditional service busi…
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Booking Repeat Customers: The Dentist Close in depth
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WCR Nation Ep. 429 | A Window Cleaning Podcast Want to grow your window cleaning business year after year—automatically?Then it’s time to master the Dentist Close. 🦷This week on WCR Nation, Jersey breaks down one of the most powerful tools for building consistent, repeat business in the service industry. If you've ever said:“We’re slower than this …
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Future of Knowledge Management | Martin Hobratschk
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Guest: Martin Hobratschk, CEO of Cognita Knowledge Management Host: Darren Prine, Cloud Tech Gurus Episode Overview Knowledge management is often overlooked — or worse, misunderstood. Many companies think a SharePoint folder or Google Docs library is enough. In reality, these “digital landfills” slow down agents, frustrate customers, and hurt reten…
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Best Residential HVAC Installation Company Near Winter Garden FL | Cost & Reviews
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Welcome to the audio version of the following web page: https://cleanflowac.com/top-residential-hvac-air-conditioning-installation-services-company-cost-prices-near-winter-garden-fl/ In this episode, we explore the top-rated residential HVAC installation services in Winter Garden, FL. Discover what influences installation costs, how to choose a rel…
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# 150 Delta’s AI Fare Experiment: Will Smart Pricing Alienate Loyal Customers?
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Is AI-powered personalized pricing the next frontier—or the next fiasco—for customer loyalty and corporate reputation? That’s the burning question I dive into with my guest, Dr. Peter Fader, on this episode of the Delighted Customers podcast. With Delta Air Lines rolling out AI-driven pricing and the world watching closely, the conversation takes a…
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The Hidden Cost of Doing Everything Yourself in STRs | Mariam Avetisyan & Blendi Muriqi
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If you’ve ever found yourself scrubbing floors at 2 AM, juggling guest messages, and wondering if scaling your short-term rental business is even worth it…you’re not alone. The truth? Doing everything yourself feels cheaper… until it costs you your time, your energy, and your ability to actually grow. In this episode of Sip & Scale, I sat down with…
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Host Amanda McNulty takes a closer look at the web weaving of writing spiders.By Amanda McNulty
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The Brain Science Behind Successful Marketing
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Michael Aaron Flicker, founder of XenoPsi Ventures and co-founder of the Consumer Behavior Lab with behavioral scientist Richard Shotton, joins John Jantsch to explore how psychology shapes the world’s most successful brands. Drawing from their book Hacking the Human Mind, Michael shares insights into the hidden science behind consumer decisions an…
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Nobody Talks About These 4 Local SEO Tips
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Most tradespeople are missing out on these 4 underrated local SEO tips. In this video, we’ll break down simple but powerful strategies that can get you more leads, more phone calls, and help you dominate your local area.By One Base Media
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693: Renting Out Websites? How to Build Recurring Revenue with Simple, Local Sites
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You know I love a good rental side hustle with recurring revenue and strong ROI. But in this example, there's no equipment to buy, no delivery logistics to deal with, and no tenants' trash in your place, which leads to some really strong margins. John Michael from TownRankSEO.com started this journey just this past February. He is a longtime Side H…
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219: How to Create a Recruiting Experience That Draws Top Talent
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Summary In this episode of the Customer Service Revolution podcast, Denise Thompson interviews Dave Murray, VP of consulting for the DiJulius Group. They discuss the critical connection between employee experience and customer experience, the challenges of accidental management, and the importance of a strong recruiting and onboarding process. Dave…
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129 - How the Florida Everblades Grew Attendance by 27% with Adam Winslow
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Send us a text How does a minor league hockey team add nearly 1,500 fans per game in just four seasons? In this episode, Jeremy sits down with Adam Winslow, Chief Marketing Officer for the Florida Everblades, to break down the strategies that fueled a 27% attendance jump. From surviving COVID challenges to building a data-driven marketing machine, …
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One of the common spiders that weave webs with a distinctive zigzag pattern is the yellow garden spider.By Amanda McNulty
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Windows 11 Update: Why Your SSD Might Be Slowing Down
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Noticing your computer running slower after a recent Windows 11 update? You’re not alone. In this episode of Act on Tech, Alex explains how a recent Windows 11 patch has been causing SSD performance issues—leading to longer boot times, sluggish apps, and slower file transfers. Learn what’s behind the slowdown, how to check if your system is affecte…
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Brent Weaver, CEO of E2M Solutions, joins John Jantsch to explore how artificial intelligence is reshaping the agency landscape. As the leader of a top white-label provider of WordPress, SEO, content, and AI solutions, Brent shares insights on how agencies can adapt to evolving client expectations, leverage AI tools, and stay competitive in a rapid…
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Selling Starts with Leadership - Bill Flynn - Shift & Thrive - Episode # 059
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How can leaders shift from being the hero who fixes problems to the architect who builds teams that thrive on their own? In this episode of Shift and Thrive, growth advisor and business strategist Bill Flynn joins host Natalie Nathanson to share hard-won lessons from decades of leadership experience. From embracing frameworks like EOS to turning ar…
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How to Handle Product Delays and Customer Expectations
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Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode, Anika Zubair discusses the critical topic of handling product delays in customer success. She emphasizes that product delays are not just timeline issues but also trust issues that can significantly impact customer relationships. Anika outlines commo…
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How to Master Risk Tolerance and Avoid Costly Investment Mistakes with John Joseph De Goey
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Send us a text Most investors think they know their risk tolerance—but their instincts are often wrong. In this episode, portfolio manager John Joseph De Goey shares why behavioral biases can sabotage your financial decisions, how to accurately assess your true risk tolerance, and why capacity and tolerance must work together. #RiskTolerance #Inves…
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Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the…
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