Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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Customer Ops Podcasts
🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon! The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training. Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelli ...
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Never wonder where your next client is coming from! Pipelineology is a podcast for entrepreneurs, agencies, consultants and sales professionals who want to fill their sales pipeline with hot prospects, close more deals, and have a predictable and reliable way to acquire new customers. This business podcast focuses on prospecting, customer acquisition, marketing automation, sales, retention and business growth... and have some fun along the way.
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Welcome to the Attributed Podcast by Dreamdata where every week we host inspiring guests from across the B2B go-to-market space. Together we explore the biggest challenges facing Marketing, Sales, and Ops teams and discuss innovative ways to optimise growth and fire up revenue.
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Welcome to The Lift, the podcast from Nue — the quote-to-cash platform built for the omnichannel economy. Each episode explores how B2B SaaS leaders are reinventing their revenue lifecycles — from pricing agility to product-led growth, from replacing legacy CPQ and billing systems to scaling across every sales channel. Join RevOps, finance and sales leaders for bold takes, practical strategies, and stories from the companies driving revenue growth. If you’re ready to future-proof your revenu ...
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Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to sh ...
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Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.
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Mental Selling: The Sales Performance Podcast is a show for motivated problem solvers in sales, leadership and customer service. Each episode features a conversation with sales leaders and industry experts who understand the importance of the mindset and skill set needed to be exceptional at building trusted customer relationships. In this podcast, we get below the surface, tapping into the emotional and psychological drivers of lasting sales and service success. You’ll hear stories and insi ...
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Custom Posts - Blip - Blip
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“Leaving the industry better than I found it”-Dave Foy Each week, Dave sits with a panel of guests to discuss the topic of the week. From Coaching for Success to Sales vs. Service, Dave talks to the industry and professional leaders that can bring their insight and knowledge to the viewers. Our W.E. A.R.E Feature airs on the third Thursday of the month and spotlights Women in Fixed Ops and how they are changing the industry and leading the charge to a better customer experience.
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As publishers turn to low-value and AI-generated content, they’re missing out on authenticity and original points of view. Conversations with MarTech is a new series highlighting interesting points of view and interesting roles in the marketing and marketing operations space. Season 1 of Conversations with MarTech debuts in January 2025. The premier season has already recorded five episodes, including: Kara Heater, Director of Marketing for the Savannah Bananas baseball club (What can market ...
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This is our weekly talk show focused on all things customer support.
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An Independence Institute production focusing on the unique energy challenges facing Colorado.
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The podcast for all things Product Ops. Listen to diverse voices across this emerging function. Product Ops is set to be the backbone of product led growth within organisations yet there is still much to be learnt and shared in this space. Each week, Product Ops Podcast (POP) will bring you unique perspectives and actionable insights from people working in this function. We'll dive into topics such as Getting Started, Hiring and how it compares to Product Management. Subscribe, share, follow ...
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Jeff Kushmerek, with 20 + years of software professional services experience, gets deep into the details of Customer Success, Implementation, and Professional Services in software. Joined by experts in the industry, he covers everything from ops, growing teams, selling services and products, customer success, and everything in between.
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Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo ...
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Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
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Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with cont ...
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A podcast about people who empower other people at work. We believe command-and-control leadership is outdated, and that every individual -- especially those closest to the customer -- must be empowered to do their best work every day. Org Uncharted is an exploration of leaders who create that culture, from Tettra, makers of knowledge management software for growing teams. This podcast is a production of Unthinkable Media.
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Ik ben online marketeer en een introverte ondernemer. Online Marketing hoeft geen schreeuwerige aangelegenheid te zijn, maar door het op jouw manier te doen, bind je ook de mensen die jij het liefste helpt. Laat me je er meer over vertellen in mijn audio's.
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Get insider knowledge from top pros in branding, paid ads, email, customer acquisition, social media, scaling and much more. You'll understand what marketing strategies work and get valuable insights to improve any marketing, so you can grow and scale your business. About Mission Matters: At Mission Matters we amplify stories for Entrepreneurs, Executives and Experts. Our host and Co Founder, Adam Torres has interviewed 5,000+ guests and hosts 8 shows. At the heart of our media brand is a wa ...
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Startup stories & growth tactics with a healthy dose of AI. Product-market fit is a podcast for early-stage founders and operators who are looking to level-up their startup's growth. Join me as I explore the journeys and strategies of successful startup founders, and uncover practical takeaways to help your startup. We'll cover customer acquisition, SEO, product-led growth, funnel optimization, content strategy, branding, hiring, fundraising, sales ops, etc.; and we'll dive into fascinating ...
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An hour-long discussion of war movies by 4 avowed leftists. A custom review system with every movie. War is bad, and yet movies show it, interesting. Previously: An obscure video games podcast.
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With 10M+ downloads and thousands of listener meetups worldwide, the TMBA Podcast is the hub for 7 & 8-figure founders who’ve built life-changing businesses while attaining personal freedom. New episodes every Thursday morning.
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The “ITOps, DevOps, AIOps - All Things Ops” podcast is dedicated to operating and managing modern large-scale IT infrastructures. If you want to learn best practices from other Leaders in IT operations, this show is for you. Each episode features an interview with a senior IT executive or Thought Leader, discussing topics like: 1. How to manage the increasing complexity of hybrid IT infrastructures 2. How to effectively leverage automation to “do more with less” 3. Getting the most out of mo ...
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In the time it takes to receive a Starbucks coffee, Lancer Kind covers how to consistently release software with zero defects, and how to guide teams and organizations through changes necessary to do Continuous Delivery. The Mandarin edition is at (中文版): http://agilenoir.biz/feed/podcast/敏捷理念
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How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff? These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield. They believe every restauranteur deserves owning a PRO ...
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If you want to nail your strategy, build a revenue machine and take your sales to the next level — it’s time to look at your tech stack. Each week host Dan McGaw, CEO and founder of McGaw.io takes us to the bleeding edge of the modern tech stack. He speaks with people who are killing it in product, ops, sales, marketing and beyond to uncover the tech stack that’s making their wildly ambitious revenue goals a reality.
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Future-proofing the humans behind the tech. Follow Phil Gamache and Darrell Alfonso on their mission to help future-proof the humans behind the tech and have successful careers in the constantly expanding universe of martech.
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With the pandemic that came upon us, the rise of video conferencing tools like Microsoft Teams and Zoom has led to more aspects of the sales conversation to occur virtually, and what began as a crisis reaction has evolved into the new normal, but how normal is the new normal ? We’re talking about how the strong shift from in-person to Virtual Selling has transformed the B2B sales experience. Virtual sales enablement, new organizations, KPIs, everything is evolving! In The Virtual Selling Pod ...
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A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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From the impact of technology on delivery logistics to changing consumer demands and preferences, from the rise of dark kitchens to the opportunities from virtual brands, listeners will gain a deep understanding of the forces shaping the sector. Whether you’re a delivery company, technology business, restaurant owner, or investor, tune in to The Delivery Prophets for insights, interviews and analysis. The perfect way to stay ahead of the delivery curve.
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The Seed Farmer Podcast with Dan Brisebois of Tourne-Sol Co-operative Farm. Every episode I'm going to bring you a conversation with a grower who has integrated Saving Seeds into their own farm systems. Some grow seed crops to sell commercially and some do it just for their own farm use. I'm hoping their stories will make you want to save seed on your own farm... and if you already save seed on your farm, I hope it makes you want to save more!
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The Overdrive Radio podcast is produced by Overdrive magazine, the Voice of the American Trucker for 60-plus years. Host Todd Dills -- with a supporting cast among Overdrive editors, contributors and others -- presents owner-operator business leading lights, interviews with extraordinary independent truckers and small fleet owners, and plenty in the way of trucking business and regulatory news and views. Access an archive of all episodes of Overdrive Radio going back more than a decade via t ...
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Talking with the people who own the largest and most complex CRM systems, with a strong focus on Salesforce. https://www.crmsuccess.show/ Your Host on LinkedIn: Maz: https://www.linkedin.com/in/davidmasri/ Khero: https://www.linkedin.com/in/kherothetxrecruiter/
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Leaders of AI is the go-to AI podcast that delivers real insights for today’s decision makers. About the hosts: Co-host Julia McCoy is an innovative entrepreneur who grew her name to one of the best in the world at content marketing, back when it was done 100% by humans. She sold her 100-person writing agency in 2021 to enter the realm of AI. Today, she lives, breathes and sleeps the science of how to bring businesses and marketing teams into the AI age, personally leading AI integrations fo ...
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The rules of growth have changed. Has your revenue engine kept up? Driving revenue has never been harder. Budgets are tighter, buying journeys are longer, and competition is fiercer. That’s why the leaders who win today aren’t relying on random acts of marketing— they’re building scalable revenue engines that align brand, demand, and sales into one system of growth. That’s exactly what you’ll learn here. Revenue Boost: A Marketing Podcast is your executive playbook for turning marketing into ...
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Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
Neil Benson
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Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Updates, Info and Stories from the Flightdocs Team.
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147 - From Languages to Ops Leadership: Emily Nguema on Ambiguity, Influence & Growth
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Text us your questions and thoughts! Sometimes the fastest way to grow your influence isn’t chasing a bigger title, it’s expanding your understanding of how the business actually works. In this episode, we sit down with Emily Nguema, Senior Manager, Commercial Operations at Relay Technologies, to unpack her non-linear journey from studying language…
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#838 Give Me 30 Minutes and I’ll Help You Plan Your Next 90 Days in Business
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What if 90 days from now, your business was sharper, more focused, and positioned for real growth? This simple but powerful 10-question framework is designed to help you identify your biggest challenge, clarify your team’s focus, and uncover new opportunities to stand out in your market. LINKS 90 Day Business Clarity Worksheet Meet location-indepen…
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As we wrap up this year, I want to do something a little bit different. At the end of every Seed Farmer conversations I ask my guests two questions 1- What would you tell your younger seed-growing self? 2- What would you say to market growers & gardeners to inspire them to start growing seed? The answers I get are really wonderful and I often think…
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Data center panic is back in Colorado. Can Colorado make the power needs of data centers attractive enough to actually commit to moving and staying here? Is there a simple solution? PowerGab Hosts Jake Fogleman and Amy Cooke discuss this and more. Show Notes: https://coloradosun.com/2025/12/10/data-center-power-demands-colorado-xcel-tri-state/ http…
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Send us a text Want your marketing to feel smoother, your sales to close faster, and your decisions to get easier? We dig into the real gifts of a strong brand and why it’s the best investment you can make heading into a new year. Forget the myth that a brand is just a logo. We break down how clarity, trust, and consistency shape everything from fi…
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B2B Positioning Jujitsu: Turn Competitor Strengths into Your Advantage (Reposted Episode)
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Stop playing defense and start playing offense. Join Dreamdata's CMO, Steffen Hedebrandt, for a session with positioning powerhouse and best-selling author April Dunford, known for “Obviously Awesome” and “The Sales Pitch”. In this session, we’ll dive into April’s unique approach to B2B Positioning Jujitsu – a strategic twist on traditional positio…
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Michigan Christmas convoy sets sights on 100 trucks after record 2025 delivering holiday joy
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Despite a record turnout in early December, trucker Noah Melton of small fleet Big P Express out of Southwest Michigan isn't 100% satisfied. Melton's one of the organizers of the Red Arrow Convoy, running 45 miles along the Red Arrow Highway near Lake Michigan every year for the past three, and growing in size and participation, that's certain. A g…
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#179 - The Future of Research Operations with Kate Towsey LIVE
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Erin May sits down with Kate Towsey, founder of Cha Cha Club and author of Research That Scales, for Research Ops Appreciation Week. Kate shares insights from producing an audio documentary series on the future of research ops, including her fascinating experience co-creating content with AI. She reveals how research ops teams are increasingly surv…
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Service Is the Dealership: Don Hall’s Wake-Up Call for 2026
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What if your service department isn’t being “outperformed”… but simply misunderstood? Don Hall argues that fixed ops is the real engine of the dealership, and the stores that treat it like an afterthought are quietly training customers (and technicians) to leave. In this episode of Retention Roadmap, Bill Springer sits down with Don Hall, President…
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Stop Drowning in Systems: How to Build a High-Growth GTM Engine with Anne Pao
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In this episode of The Lift, hosts Mark Evans and James MacArthur are joined by RevOps leader Anne Pao, founder of Ignite Consulting. With over 20 years of experience in shaping go-to-market strategies, Anne shares her journey in scaling businesses and her recent achievements, including co-leading the Women of Pavilion Group and preparing for a maj…
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UX Research Must Be Fast and Strategic to Survive
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Send us a text In this episode of UX Leadership by Design, Mark Baldino talks with Ryan Glasgow, CEO and founder of Sprig, about the future of UX research in an AI-first world. Ryan shares how Sprig was built to replace legacy survey tools like Qualtrics and SurveyMonkey by enabling real-time, in-context feedback and powerful AI-driven analysis. Th…
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Ep 124 Elevating Sales Outcomes through Rev Ops Excellence with Jess Rose
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Revenue Operations is one of the most strategic drivers of growth, even if many organizations only notice it when something breaks. Jess Rose, the newly hired Director of Revenue Operations at Integrity Solutions, joins Mental Selling to emphasize a discipline that many organizations undervalue but rely on every single day. In her first weeks with …
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#837 These 7+ Figure Founders Refused the “Normal” Path to Wealth
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We’re back from a week of hanging out with rockstars in NYC. Not just figurative rockstars in the form of 25 DC BLACK members and Scott Heiferman of Meetup.com, but also literal rockstar Keith Murray of We Are Scientists. From “friendly” acquisitions to hiring frameworks and thoughts on leadership, this is what’s top of mind for 7 and 8-figure loca…
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Episode 87 | Empathy, Revenue, and Why CX Leaders Need a Seat at the Table with Aniesha Jones
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This week, I sat down with Aniesha Jones to talk about what customer experience actually looks like when empathy, data, and revenue are all in the same room. We get into her unconventional path from opera and vocal performance to leading high-growth CX and retention teams, and why creativity is one of the most overlooked skills in business today. W…
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Your SEO Playbook is Toast: Welcome to Search in 2026
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In this episode of Playbook Broken, host Marc sits down with Myriam Jessier, SEO Exec at Pragm and Neurospicy to explore why traditional SEO strategies are collapsing in an AI-driven search world. Myriam breaks down what’s actually changing, why privacy-first SEO matters, how to build authority when zero-click results dominate, and what brands must…
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In this episode of Some Goodness, host Richard Ellis engages with Chris Warren, an award-winning journalist and consulting principal, to explore the art and significance of storytelling in the business world. They discuss the challenges executives face with ineffective presentations and the importance of narrative discipline amidst overwhelming con…
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So I've been quietly working on something since April. It hasn't exactly been a secret, but it has mostly stayed under wraps. In this episode, it's finally time to share that project. The big news: I've co-written a book with Julia Shanks of The Farmer's Office, and we've just submitted the manuscript to the publisher. In this episode, Julia and I …
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Retailers Can Now Sense, Predict, And Act In Real Time
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What happens when retail stops waiting for shoppers to arrive and starts responding to every signal in real time? We dive into a candid, practical look at how AI is reshaping the entire customer journey—from discovery sparked in chat interfaces to fulfillment choices optimized for margin and sustainability. With SAP Customer Experience leader Balaj…
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Building All-in-One Customer Insight & Action Platform | Dave Rennyson
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Hey CX Nation, In this week's episode of The CXChronicles Podcast #274, we welcomed Dave Rennyson, President & CEO at SuccessKPI based in the Washington, DC area. SuccessKPI is an on-demand insight and action platform that removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. SuccessKPI is…
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The Sierra Club has commissioned a study about the Ray Nixon Power Plant in Colorado Springs that concludes renewables are less expensive, but is the study accurate? PowerGab Hosts Jake Fogleman and Amy Cooke dive in and find out. Show Notes: https://bigpivots.com/does-delaying-nixon-retirement-make-sense/ https://www.sierraclub.org/colorado/colora…
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#31 Hyung Lee - FloQast: Migrating to a New Salesforce Instance
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Featured Hyung Lee Hyung Lee is a seasoned applications leader with deep roots in the Salesforce ecosystem. Over his career, Hyung has become an expert at navigating the technical and organizational complexities of enterprise software. From hands-on development to high-level architecture, system extensibility, and process optimization. His journey …
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Send us a text Want a marketing plan that survives platform changes, rising CPCs, and slow seasons? We sit down with CMO Matt Tyner to unpack a practical playbook for home service companies that blends brand building with capacity-aware demand generation. From HVAC to roofing, Matt’s path reveals why the cheapest leads come from strong brands, how …
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200: Matthew Castino: How Canva measures marketing
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What’s up everyone, today we have the pleasure of sitting down with Matthew Castino, Marketing Measurement Science Lead @ Canva. (00:00) - Intro (01:10) - In This Episode (03:50) - Canva’s Prioritization System for Marketing Experiments (11:26) - What Happened When Canva Turned Off Branded Search (18:48) - Structuring Global Measurement Teams for L…
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The 95:5 Rule – Why B2B Growth Starts Long Before the Purchase (Reposted Episode)
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Most B2B marketing focuses on capturing buyers ready to purchase right now. But what if 95% of your potential customers aren’t in the market yet? This isn’t just a theory, it’s backed by marketing science. Professor John Dawes, who coined the 95:5 Rule together with LinkedIn, joins us live to explain why long-term brand building is the key to susta…
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Wreaths Across America: Professional trucker David May's emotional highs, lows on mission to Arlington
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"Every day had an episode like that along the way. It was just the high, and the low." --XPO driver David May, reflecting on the roller coaster of emotion hauling in the Maine-to-Arlington Naitonal Cemetery run of Wreaths Across AmericaOff the top of the podcast, we dive right into the experience of military veteran and longtime professional driver…
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E44 - The Future Of Content With AI Advancements with Branko Kral
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In this episode of the Pipelineology podcast, Gary is joined by Branko Kral, a growth marketing advisor with a background that includes leading Backlinko at Semrush. Branko shares his journey through various roles in growth marketing and technical SEO, emphasizing the crucial role of firsthand experience in content creation amid rapidly improving A…
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#836 Don’t Write Another Landing Page Without This Framework [2026 Email Funnels Playbook] #836
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With so many ways to make money online, many founders and creators have lost sight of the most powerful one: email marketing. John Ainsworth, founder of Data Driven Marketing, says you’re leaving tons of money on the table if you’re not doing it well. John is back on the pod to share his best tips and tactics on landing pages, upsells, lead magnets…
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Episode 86 | Ops, Honesty, and the Truth About Keeping Subscribers with Hattie Gilpin of Wellbel
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This week, I sat down with the operations queen herself, Hattie Gilpin, to talk about what it really takes to keep subscribers around in one of the most competitive categories out there. If you’ve ever wondered why customers churn, what actually drives operational success, or how brands can earn long-term trust without leaning on discounts, this ep…
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What’s the state of the enterprise B2B buyer?
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For years, buying enterprise tools and tech followed a fairly predictable playbook. Enterprise buyers started their research on Google and consulted peers and colleagues. They downloaded content assets and attended events or webinars. All of that activity put buyers on the radar of the vendors and put into motion their sales and marketing efforts. …
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A grocery cart that acts like a high-performing media channel sounds bold, until you hear how it actually works. We sit down with Yaniv Zukerman, CMO at Cust2Mate, to unpack how a retrofit smart cart platform turns the physical aisle into an addressable, measurable environment where shoppers get guidance, retailers unlock new revenue, and brands fi…
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Ep. 44 Building Inclusive Seed Systems – Alexis Yamashita, Community Organizer
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Alexis Yamashita is a community organizer, seed grower, and PhD student in Food Systems at the University of Vermont. Alexis has also been deeply involved with seed-based cooperatives. She helped found and served as co-director of Ujamaa Cooperative Farming Alliance, she co-managed the seed racks division of Southern Exposure Seed Exchange, and she…
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The Public Utilities Commission plans to phase out natural gas use for home heating to meet emissions goals, but is this realistic and how would it be possible? PowerGab Hosts Jake Fogleman and Amy Cooke discuss this and more. Show Notes: Decision on keeping Comanche 2 open https://www.youtube.com/watch?v=OIfpLJrh4DA https://puc.colorado.gov/press-…
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#178 - How to Measure What Matters with Lyndsi Lee of Turnitin
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Ben talks with Lyndsi Lee, UX Manager at Turnitin, about moving beyond traditional metrics like NPS and CSAT to measure user experiences more effectively. The conversation centers on outcome-based assessment, a framework that breaks user experiences into atomic outcomes. Rather than asking broad satisfaction questions, this approach focuses on spec…
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Behind the Scenes: Great American Brand Story 2025 Winners, Skagit Plumbing
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Send us a text A new logo didn’t change everything—owning a clear promise did. We sit down with Mark and Teresa Summers of Skagit Plumbing to unpack how winning the Great American Brand Story set off a deeper transformation: a cousin-made logo gave way to a brand with a mission their team and town could feel. From the first “lottery ticket” applica…
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199: Anna Aubuchon: Moving BI workloads into LLMs and using AI to build what you used to buy
59:41
59:41
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What’s up everyone, today we have the pleasure of sitting down with Anna Aubuchon, VP of Operations at Civic Technologies. (00:00) - Intro (01:15) - In This Episode (04:15) - How AI Flipped the Build Versus Buy Decision (07:13) - Redrawing What “Complex” Means (12:20) - Why In House AI Provides Better Economics And Control (15:33) - How to Treat AI…
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35. Decentralised Ordering: Partnering with POS to Disrupt the Delivery Ecosystem with Bala Subramaniam
34:12
34:12
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In our second episode of Delivery Prophets: Tech Smart, we’re joined by Bala Subramaniam is the Founder of Bites, the AI-first restaurant marketplace built for POS providers and restaurants to reach diners directly across AI search. Drawing on his experience at Instacart and Amazon, Bala exposes how aggregator apps took control during the chaos of …
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The 3.2M User Playbook: Inside Uizard’s Growth
39:05
39:05
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From zero to 3.2 million users to a Miro acquisition. How did Uizard actually pull it off? We’ll be chatting with Tony Beltramelli (Uizard by Miro Labs Co-founder & Head of Product, AI Miro) to get the story behind Uizard’s explosive growth. On the agenda: - What Tony wishes he knew at the 500K user milestone. - The single biggest moment that unloc…
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