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BIGcast

Best Innovation Group's John Best & 154 Advisors' Glen Sarvady

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The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs an ...
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What distinguishes a “typical” credit union from one that is truly remarkable? Find out in our monthly podcast. The Remarkable Credit Union explores the intersection of marketing and impact in the credit union movement. Each month we interview trailblazers in the credit union movement to help you: Reframe how your market your credit union. (Hint: Relationship building comes before automation and AI.) Learn how to identify and pursue your true core and differentiators. (Hint: they’re not grea ...
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Money, I'm Home

Consumers Credit Union

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Monthly
 
Join us on an adventure from finance to fitness. Learn practical strategies and tips to take the reins of your finances and well-being through the experiences industry experts and special guests.
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The BIGCast Gang convenes for its annual roundup of the biggest stories impacting credit unions and fintechs (zero points awarded for guessing #1 on the list). Some Q1 headlines seem like ancient history, while others are gifts that just keep on giving. Bitcoin delivered its usual wild ride- but in 2025 it had plenty of company. Links related to th…
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The end of another year is upon us. Over the course of 2025, we’ve had the opportunity to speak to a wide range of leaders in the credit union movement, delve deep into trending topics, and stay close to industry news.In our final episode of the year, our co-host Katie Stone, also CEO and Co-Owner at PixelSpoke, takes the guest seat, along with Pix…
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We have a winner! John and Glen sort through the squares of our 2025 Bingo (or BIG-Go) cards to assess the "gimme" events, items that occurred but differently than expected, and a few things that didn't wind up happening… yet. Links related to this episode: Our February blog explaining the BIG-Go game: https://www.big-fintech.com/did-you-have-that-…
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Glen puts a bow on the 2025 conference calendar, wrapping up interviews with SAP Fioneer Global Head of Payments Carlos Figueredo and banking lifer/Association for Cannabis Banking co-founder Michael Beird. Also- constructive yet cautious takes on AI from a multitude of perspectives. Links related to this episode: Fintech Talents: https://www.finte…
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Continuing our holiday tradition, John and Glen welcome regular contributors Anne Legg and Lou Grilli to share thoughts on the happenings that made them grateful (Fintech and credit union-wise) over the past year. Includes takes on the GENIUS Act, shutdown relief, and the Napster Age of AI. Links related to this episode: Thrive Strategic Services- …
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Part 2 of our VentureTech coverage features Glen's interviews with founders of all three finalists from the main stage event: Matt Dicou of Reset, Cary Fortin of Goodbuy and Jordan Mackler of ScribeUp. Also- Chase pushes forward with its "pay for data" model. Links related to this episode: Reset: https://www.getreset.co/ Goodbuy: https://www.trygoo…
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Perhaps you're getting a little sick of all the AI hype. Perhaps you're totally into all the AI hype. Perhaps you're intrigued, but you're not sure how to leverage AI most effectively. Perhaps you're a skeptic who wishes we could turn back the clock. No matter how you feel about AI, the truth is, it's here to stay. So how can credit unions best lev…
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In our first wave of VentureTech coverage Glen speaks with a trio of co-founders, from Launch Party winners Aries Fraud Solutions (unveiling its Obscurity Card) and main stage standouts KeySavvy and Remynt. Also- skepticism meets déjà vu on the proposed Visa/Mastercard settlement. Links related to this episode: Aries Fraud Solutions: https://www.ar…
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Glen boils down the prevailing themes from this year's Money 20/20 conference, upping the ante via interviews with a pair of compelling startups (Eloquent AI and RentFlow) and Paze's update on securing identity through the digital wallet. Also- Fiserv shakes investors to the core, and open banking continues to ruffle feathers. Links related to this…
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John and Glen tackle the key takeaways from recent market headlines: Open Ai's commercial relationship with Walmart, the temporary "de-pegging" of so-called stablecoin Ethena (USDe), and the warning flare it sets off for broader stablecoin adoption. Plus- Zelle goes global, and people still have a lot to say about Section 1033. Links related to thi…
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Glen speaks with the Financial Health Network's Andrew Warren about takeaways from the newly minted Financial Health Pulse Trends report, including the persistent challenges in maintaining gains in financial stability. Also- the latest real-time payments data begs new questions, and Glen eats crow on Nvidia. Links related to this episode: The Finan…
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We think of finance as a science, not an art. But the truth is, when it comes to our personal finances, money is about so much more than numbers.World-renowned financial wellness expert Manisha Thakor joins us to talk about how our emotions affect our financial decisions, what we can learn about behavior change from Weight Watchers, and what opport…
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The Smart Money in Vegas Glen connects with Money 20/20 CEO Tracey Davies to discuss what to expect from this year's extravaganza following a year of remarkable disruption and advancement. Also- a not-so-genius stablecoin wake-up call, and why "digital gold" may be a more accurate descriptor for Bitcoin than intended. Links related to this episode:…
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https://www.big-fintech.com/the-great-wealth-transfer-great-inheritance-drain/John and Glen speak with Defense Credit Union Council CEO Tony Hernandez about his organization's rapidly increasing visibility and how the armed forces' impact on the credit union movement extends well beyond the expected nameplates. Also- the shutdown creates new comple…
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Sports metaphors run deep this week, as Nick Evens and Jenny Jackson preview this year's VentureTech, the annual fintech showcase (and pickleball showdown). Not to be outdone, Early Warning's Paze digital wallet dials up its marketing efforts with a key NBA partnership. Plus- The Curql Fund does a 360, and HSBC brings real-world application of quan…
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Our second wave of FinovateFall coverage includes interviews with the founders of Gentreo and Wysh- two young firms aiming to preserve member deposits across life cycles- as well as Veep Software, which delivers early wage access alongside financial education through the FI channel. Also- Glen reveals his Best of Show ballot, and touches on the sta…
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According to a survey conducted by Digital Federal Credit Union (DCU), Gen Z doesn't know all that much about credit unions. Perhaps this doesn't come as a surprise, but it's most definitely an issue that the credit union movement must be actively working to address.DCU is setting an example for how to recruit and engage Gen Z members in a way that…
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Key takeaways from last week's Finovate Fall conference, including interviews with the founders of Best of Show winners Casap and Vertice AI. Also- Glen's recap of the full Best of Show slate, and thoughts on what the 63 demo firehose tells us about today's state of fintech. Links related to this episode: Casap's case study with MidSouth Community …
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John and Glen share perspectives on credit unions' potential stablecoin play, a new reason to explore digital wallets, and the need for speed in the innovation arena- revisiting the "rapid response" model of our recent live Town Hall event. Also- more IPO mayhem and how weather patterns could impact loan portfolios. Links related to this episode: R…
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Glen connects with the founders of three early stage startups- Lulo, PromptWrx and Thryft Ship- who pitched for the $25,000 Innovation Challenge prize at Fintech South last week, each addressing a quite different pain point. Also- Visa gives up on US open banking, Wyoming (kind of) launches the first state-issued stablecoin, and our own audience vo…
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Glen catches up with Lou Grilli for a first-hand recap of the recent World Credit Union Conference in Stockholm, Sweden, and to trade perspectives on a flurry of recent fintech news: open banking, stablecoin interest/"rewards," debit interchange and another Zelle lawsuit. Also- a new leader at America's Credit Unions, and have we entered the Era of…
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Credit unions have reams of data at their fingertips. They can measure member satisfaction, website traffic, loan and account conversions, market trends, and financial performance. But the one metric credit unions aren’t generally measuring just might be the most important one: member financial health. Andy Bandyopadhyay, Founder and CEO of Attune,…
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Glen gets the lowdown from Finovate's Greg Palmer on what to expect at September's New York City demo-fest, including a dedicated credit union track. Also- unanswered questions in the President's de-banking Executive Order, and a showdown regarding BNPL's role in credit reporting. Links related to this episode: Finovate Fall, September 8-10 in NYC:…
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Glen connects with Early Warning's Chief Partnerships Officer Eric Hoffman about the latest progress of Paze's digital wallet, and Payfinia GM Keith Riddle on his firm's deal to bring Paze to credit unions. Also- yet another twist in the open banking road, and hints of momentum for de novo institutions. Links related to this episode: Paze: https://…
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Glen connects with TTV Capital Partner Sean Banks and Technology Association of Georgia CEO Larry Williams to unpack the state of fintech venture capital investment, Georgia's role in the global ecosystem and the upcoming Fintech South conference. Also, Illuma Founder/CEO Milind Borkar responds to Sam Altman's warning flare than voice authenticatio…
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As we await the next Fed Open Market Committee readout, Glen speaks with CD Valet's Mary Grace Roske about deposit rate trends that aren't as straightforward as one might expect. Also- stablecoins are officially GENIUS, CBDCs are still the Antichrist, and the big money keeps flowing into real time payments. Links related to this episode: CD Valet: …
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Glen unpacks key provisions of the recent US tax/spending bill with help from his expert friends: the Defense Credit Union Council's Jason Stverak on $1,000 newborn accounts, and credit union lifer Lou Grilli on the "no tax on tips" details. Also- has Big Tech determined that regulation isn't so bad after all? Links related to this episode: The DCU…
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In this special episode of The Remarkable Credit Union podcast, we explore the surprising parallels between beloved folk-rock band, The Avett Brothers, and effective strategies for credit union marketing.When our host, Katie Stone, discovered that she isn't the only superfan of The Avett Brothers in the credit union movement, she invited Call Feder…
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Glen speaks with the CU De Novo Collective's Denise Wymore about the grassroots groundswell of interest in starting new credit unions, overcoming the challenges of progressing from concept to market, and why a voice for CU creation is needed to counter a one-way trend. Also- Fiserv's stablecoin play, The FTA's attempt to preserve open banking, and …
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Glen chats with the Atlanta Fed's Claire Greene about the latest Diary and Survey of Consumer Payment Choice and the messy realities of dealing with real world data. Also- next steps in the stablecoin saga and…Fintech's answer to GameStop? Links related to this episode: The Atlanta Fed's Survey and Diary of Consumer Payment Choice: https://www.atla…
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In the midst of what has already been a tumultuous year, the credit union movement was rattled in April by the unexpected firings of NCUA Board Chairs, Todd Harper and Tanya Otsuka. There has been a lot of speculation about what this could mean for the future of credit unions and the broader financial services industry.Elizabeth Eurgubian, a curren…
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John and Glen ruminate on a pair of major events reshuffling the fintech world- The Circle IPO's impact on venture funding, and the Big Beautiful Bill's unorthodox approach to throttling AI regulation. Also- John gets "spun out on quantum," and admits a surprising change of heart regarding his outlook for AI. Links related to this episode: Glen's b…
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Glen speaks with Georgia State University Finance Professor Jonathan Godbey about new student-led consumer research that yields some unexpected findings about Gen Z banking attitudes. Plus- Circle's IPO is roundly celebrated, Illinois kicks the interchange can down the road, and the AI Easter Egg hiding in the Big Beautiful Bill. Links related to t…
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Glen speaks with Edelman Smithfield's Deidre Campbell to explore her firm's new Financial Services Trust Barometer and the (mostly) positive signs for banks and credit unions. Also- the latest Gen AI fiasco has a familiar ring, Illinois' unworkable interchange law moves bizarrely close to reality, and why the CFPB's withdrawal of its open banking r…
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To say there is uncertainty in the credit union movement right now is an understatement. The NCUA shake-up has left many feeling… well, a bit shaken up. And though tax exemption and funding for CDFIs (Community Development Financial Institutions) are protected for now, it’s hard to say when “for now” might abruptly end. When compared to concerns ab…
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Recapping this month's Finovate Spring event, Glen connects with Steven Ramirez (Beyond the Arc) and Elias Kruger (Long Range AI) to compare notes on the standouts and key takeaways- such as agentic AI- from San Diego. Also- Coinbase packs a year's news into a single week, and Nevada looks to enter the payments fray. Links related to this episode: …
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Glen connects with Paylume's Andrew Gomez to unpack the burgeoning pay by bank model, explore lessons learned from other countries' rollouts, and consider the pros and cons facing banks and credit unions. Also- a possible open banking do-over, more stadium naming rights, and resisting the urge to spike the ball before the goal line. Links related t…
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A pair of conversations from last week's Smarter Faster Payments conference- Glen's annual check-in with Nacha CEO Jane Larimer, and PASA CEO Ghita Erling shares insights on modernizing South Africa's payment system through collaboration rather than mandate. Also- AI shopping agents, Uber discovers paper, and the vultures circle around checks. Link…
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Continuing our NACUSO Reimagine coverage, Glen speaks with Silvur founder Rhian Horgan about the "social journey of retirement" and how credit unions can play to their strengths in transitioning their biggest borrowers into their biggest depositors. Also- more of John's conversation with cybersecurity expert Emma Zaballos about DeepSeek's rise and …
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These days, most people automatically think of technology when they think of innovation, but innovation doesn’t require fancy digital bells and whistles. In fact, sometimes the most impactful innovations aren’t about dramatic invention, but rather incremental iteration. Philanthropy is a field that’s rife with opportunities for iteration, and Glori…
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Live from NACUSO's Reimagine conference Glen speaks with the co-founders of Next Big Idea competition winner Goodbuy, Cara Oppenheimer and Cary Fortin. CUSO lawyer Brian Lauer shares his insights on the rapidly evolving regulatory landscape, and then as if on cue the tectonic plates shift…. Links related to this episode: Goodbuy: https://www.trygoo…
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