Best Contract Admin Podcasts (2025)

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400 ( Training & Standards, Greg Bowen, William Bishop) 37:49

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20h ago37:49

37:49

Today's SWAPA Number is 400. That's the number of new hires we expect on property during the first half of 2026. We're always happy to welcome new pilots to this airline, and these new hires will experience a training program that has gone through a lot of changes in the last couple of years. So today, we're sitting down with Greg Bowen and Willie …

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The SWAPA Ride Report: AUS & DRR, 401(k) Plan Changes, and the Road Ahead 12:30

7h ago12:30

12:30

The latest (and last) episode of the SWAPA Ride Report is up! To be clear, the regularly scheduled programming that is the SWAPA Number podcast will still continue. In fact, we will air our conversation with the SWAPA Training and Standards Committee on Monday, December 22. With all the procedures changes coming next month, this is one you don't wa…

1
Consumer Talk: How to navigate Airports and Flights for the holidays 45:03

5d ago45:03

45:03

Pippa Hudson speaks to consumer journalist Wendy Knowler about how to make your flights and your airport experience better this holiday season. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former jour…

1
Consumer Talk: Fee increases in fixed-term contracts 39:57

13d ago39:57

39:57

Pippa Hudson speaks to consumer journalist Wendy Knowler about fee increases in fixed-term contracts. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented by former journalist, baker and water sports enthusiast…

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10 (HIMS, Tom Stanley) 30:51

13h ago30:51

30:51

Today's SWAPA Number is 10. That's the percentage of the population that suffers from substance use disorder, and pilots are not an exception to that. So today we're talking to Tom Stanley, chair of the Human Intervention Motivation Study, or HIMS, to get an update on the work his committee does and to remind our pilots of this important resource t…

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The SWAPA Ride Report: Deadhead Self-Release, Training Move Up Preference and Contract Q&A 7:23

18d ago7:23

7:23

In this week’s edition, SWAPA Communication Committee Member Tony Mulhare discusses the recently implemented Deadhead Self-Release functionality in CrewHub and how to set your training move up preference on either your EFB or via SWALife. He also provides a timely reminder on where to find Holiday Pay Override information on the payroll report. Thi…

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Consumer Talk: Unpacking monthly rental agency admin fees 37:37

20d ago37:37

37:37

Pippa Hudson speaks to consumer journalist Wendy Knowler about the legality of a rental agency charging a monthly admin fee to tenants. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented by former journalist,…

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Consumer Talk: Avoiding the Black Friday scams 36:53

27d ago36:53

36:53

Pippa Hudson speaks to consumer journalist Wendy Knowler about how to avoid getting scammed during the Black Friday sales. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented by former journalist, baker and wa…

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112 (Scheduling and Analytics Committee, Meagan Nelan, Scott Plyler) 58:31

19d ago58:31

58:31

Today's SWAPA Number is 112. That's the average TFP per active pilot since contract ratification in January, 2024. Even with low density schedules and low levels of reroute, the new contract pay structure has boosted the 108 average TFP historically used. In fact, we had the second highest monthly TFP ever this past July, 135 TFP average, second on…

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The SWAPA Ride Report: Coming Attractions – Scheduling and 401(k) plus Contract Q&A 9:38

1M ago9:38

9:38

The theme of this week’s episode is “coming soon” as Communications Committee Chair Matt McCants points to near targets for a number of new scheduling features and 401(k) Plan changes. This means deadhead self-release, reserve ELITT, and footprint protection, to name a few, along with new max deferral percentages and Roth touches on your 401(k). Th…

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Consumer Talk: How to check quality of online product 36:39

1M ago36:39

36:39

Pippa Hudson speaks to consumer journalist Wendy Knowler about how to read online product listings to properly understand what you’re getting. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented by former jour…

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Consumer Talk: Cancelling a cell phone contract 40:23

1M ago40:23

40:23

Pippa Hudson speaks to consumer journalist Wendy Knowler about how difficult it is to cancel a cell phone contract. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented by former journalist, baker and water spo…

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14 (Contract Admin Committee, David Kudish, Rob Odom, Dan O'Connor) 48:14

1M ago48:14

48:14

Today's SWAPA Number is 14. That's the number of outstanding grievances that are in process relating to contract interpretations. Defending our contract is one of the biggest pillars of what we do at SWAPA when Contract Admin is on the front line of that defense. Without a doubt, there are discussions or questions just about every hour of every day…

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The SWAPA Ride Report: Runoff Elections, RCO & Training Preference Errors and Q&A 5:44

2M ago5:44

5:44

In this week’s edition, Committee Member Tony Mulhare discusses the runoff election for SWAPA Vice President and for the BNA & BWI Domicile Reps. He also discusses recent errors found with training preferences and RCO due to company IT changes to the VDT and reserve preference selections. The weekly contract Q&A focuses on several reserve related q…

1
Consumer Talk: Service bots could alienate customers 37:39

2M ago37:39

37:39

Pippa Hudson speaks to consumer journalist Wendy Knowler about how digital solutions can have the effect of alienating customers. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker …

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RFI Horror Stories: Demolition Disasters & Construction Nightmares featuring Zach Rapaport | Halloween Special 1:05:34

2M ago1:05:34

1:05:34

It’s Halloween, the one day of the year when the scariest things come out of the walls … literally. 👻 In this special Halloween episode of What the RFI?, Matt Brennan is joined by Zach Rapaport to share real-life RFI horror stories from the construction world. From demolition surprises and lead-time nightmares to change orders that make your blood …

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Consumer Talk with Wendy Knowler – Pitfalls of getting your car towed 39:24

2M ago39:24

39:24

Pippa Hudson speaks to consumer journalist Wendy Knowler about the pitfalls of getting your car towed. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast…

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73 (Jumpseat, Brian Ross, Caitlin Bute) 23:52

2M ago23:52

23:52

Today's SWAPA Number is 73. That's the current number of reciprocal agreements SWAPA has with other carriers. So today we're sitting down with Brian Ross, chair of the Jumpseat Committee, and committee member Caitlin Bute for an update on the state of our partnerships with other carriers and the hot topics in the industry. If you have any feedback …

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Live from CSI 2025 — Building Connections, Sharing RFI Horror Stories, and a Surprise Musical Performance 32:52

2M ago32:52

32:52

Recorded live at CSI 2025 in Cleveland, this episode of What the RFI brings together Dean Moilanen (Noble Company) and Holly Gotfredson (Finishing Dynamics & American Metalcraft) for a conversation that hits every note, literally. Host Matt Brennan dives into the state of the construction industry, optimism returning to projects post-pandemic, and …

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The SWAPA Ride Report: Elections/Medical Open Enrollment, Coming Attractions, and Contract Q&A 9:07

2M ago9:07

9:07

n this week’s episode, Communications Committee Chair Matt McCants has some elections reminders and quick ways to vote if you haven’t cast your ballot for the Fall General Election. He also goes over how to access the options for your Southwest Airlines Medical Open Enrollment, which runs until November 5. This covers your selection of medical, den…

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Consumer Talk: Fine print on contracts 36:43

2M ago36:43

36:43

Pippa Hudson speaks to consumer journalist Wendy Knowler about reading the fine print in contracts. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pi…

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Live from CSI 2025: The Future of Spec Writing, Collaboration, and Construction Innovation 43:37

2M ago43:37

43:37

Recorded live from Cleveland, this episode of What the RFI? dives into the energy, insights, and connections shaping CSI National 2025. Host Matt Brennan sits down with Nish Patel (RIB North America), Eric Letbetter (Letbetter ink, LLC.), and Dory Azar (Architect & Product Specialist, RIB Software) to explore how the world of spec writing, RFIs, an…

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Consumer Talk: Travel insurance exclusion extended to family member 40:05

2M ago40:05

40:05

Pippa Hudson speaks to consumer journalist Wendy Knowler about travel insurance exclusions which were extended to a family member of the insured traveller. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read, and reflect. The show - presented b…

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13,561 (2025 Benefits Education, Brent Weisner) 1:04

2M ago1:04

1:04

Today's SWAPA Number is 13,561. That's the number of views the Aeromedical and Benefits committee page has received in the last 12 months. So that's roughly each Southwest pilot viewing it once per year, and as we just started open enrollment for 2025, what a better way to rehack that currency than a guided tour of that page and its contents. This …

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The Power of Networking: Building Your Support System 25:36

2M ago25:36

25:36

After an unexpected career shake-up, Matt Brennan opens up about the true power of your network, the people who rally behind you when life changes overnight. In this episode of What the RFI?, Matt shares how a single LinkedIn post reached over 10,000 people and became a lesson in community, mentorship, and resilience. Through stories from architect…

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The SWAPA Ride Report: Open Enrollment, Implementation updates and Contract Q&A 7:10

2M ago7:10

7:10

In this week’s edition, Communications Committee Member Tony Mulhare discusses the SWAPA STD & LTD open enrollment period that begins next Monday and also points to the recent SWAPA Vice President candidate discussion that can be found on swapa.org. He also gives a summary of upcoming implementation items like Reserve ELITT and deadhead self-releas…

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Consumer Talk: How unscrupulous contractors take advantage of elderly customers 34:54

3M ago34:54

34:54

Pippa Hudson speaks to consumer journalist Wendy Knowler about listeners concerns with the main topic a look at how unscrupulous contractors take advantage of elderly customers. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. T…

1
11 (Benefits, Tony Caparella) 29:29

3M ago29:29

29:29

By SWAPA

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InktoberArchitecture: Why Architects Still Need to Sketch in a Digital World 53:24

2M ago53:24

53:24

It’s time to dust off the desk, grab your favourite pen, and roll out the trace because InktoberArchitecture is here! In this episode of What the RFI?, host Matt Brennan welcomes back Nathan Taylor, Building Envelope Consultant, artist, and creator of the global sketching movement InktoberArchitecture. Together, they dive deep into how hand sketchi…

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Consumer Talk with Wendy Knowler: Second-hand car purchases 34:47

3M ago34:47

34:47

Pippa Hudson speaks to consumer journalist Wendy Knowler about second-hand car purchases and all the things that can go wrong, plus listener questions. Wendy and Pippa are also joined by Andrew Travers of FirstCheck. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time…

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1.32 Million (Budget, Hank Ketchum, Nia Williams, Andrew Rose) 27:55

3M ago27:55

27:55

Today's SWAPA Number is 1.32 million. That's the surplus amount that the 2025 budget should end the year with. And 2026 is also planned to be a surplus budget. So today we're sitting down with SWAPA's Second Vice President, Hank Ketchum, Internal Audit Committee Chair Andrew Rose and Finance Director Nia Williams to get an update on how we will fin…

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The SWAPA Ride Report: Elections / Open Enrollment Previews and Contract Q&A 9:50

3M ago9:50

9:50

In this week’s episode, Communications Committee Chair Matt McCants previews what’s coming on the Fall General Election ballot. With nominations closing September 29th, he covers the process for submitting forms, the publication of the candidate list, and release of the full 2026 budget book alongside a budget-focused podcast. Members will also fin…

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Consumer Talk: Beware using AI to fight your consumer battles 41:02

3M ago41:02

41:02

Pippa Hudson speaks to consumer journalist Wendy Knowler about how using AI-generated information to fight your consumer battles could cause problems. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by form…

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From Vision to Detail: Toby Witte on Modern Architecture 1:00:27

3M ago1:00:27

1:00:27

In this episode of What the RFI?, host Matt Brennan sits down live at AIA Aspire 2025 in Asheville, NC, with architect Toby Witte of Wittehaus. Known for designing modern, energy-efficient homes across the Carolinas, Toby brings a deep passion for detail, sustainability, and storytelling in architecture. The conversation traces Toby’s journey from …

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Consumer Talk: In conversation with the Consumer Goods and Services Ombud 32:05

3M ago32:05

32:05

Pippa speaks to Consumer Good and Services ombudsman, Lee Soobrathi. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lif…

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12 ( BOD Why We Serve, Mark Powers, Kevin Reece) 49:27

3M ago49:27

49:27

If you have any feedback for us at all, please drop us a line at [email protected] or tap here to send us a text. Follow us online: Twitter - https://twitter.com/swapapilots Facebook - https://www.facebook.com/swapa737By SWAPA

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Live from AIA Aspire 2025: Resilience, Technology, and the Future of Practice 1:04:20

3M ago1:04:20

1:04:20

Recorded live at the Diana Wortham Theatre in Asheville, NC, this special episode of What the RFI? takes the stage at AIA Aspire 2025. Host Matt Brennan is joined by an incredible panel of industry leaders: Mark Levine, FAIA — Principal at LS3P and founding Aspire volunteer Morgan Chawaga, AIA — Career Coach and Founder of The Healthy Architect Akh…

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The SWAPA Ride Report: Reserve VDT Implemented, Vacation Bidding and Contract Q&A 8:26

3M ago8:26

8:26

In this week’s edition, Casey Casteel from SWAPA Communications discusses implementation of Reserve VDT in CWA and how the Reserve Preferences page has changed. She gives a rundown of Reserve VDT provisions as well as some of the initial limitations with OTA and text bidding. Casey also reminds our listeners that the first round of 2026 Vacation Bi…

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Consumer Talk: Redeeming vouchers 40:57

3M ago40:57

40:57

Zain Johnson, in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about people who bought vouchers for experiences and then couldn’t cash in on them. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - prese…

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Consumer Talk: How to get rid of marketing spam 37:25

4M ago37:25

37:25

Sara-Jayne Makwala King, in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about how to get rid of the marketing spam we receive from retailers. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presente…

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14 (Constitution Modernization, Michael Santoro, Kevin Reece) 38:58

4M ago38:58

38:58

Today's SWAPA Number is 14. That's the number of articles in the SWAPA constitution, all of which will have proposed changes as part of a constitution modernization effort, appearing on the ballot in the fall general election. So today we're sitting down with Baltimore Chair, Mike Santoro, and Phoenix Chair, Kevin Reese, to go over the proposed cha…

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The SWAPA Ride Report: Contract Reopener, Partnerships & PDEW, and Contract Admin Q&A 11:33

4M ago11:33

11:33

In this week's SWAPA Ride Report, Communications Committee member Tony Mulhare discusses the company request for a contract reopener as they consider adding Far Interntational routes as well as the new interline agreement with Eva Air. Need a refresher on PDEW, listen for the basics or watch the video linked in the notes. He corrects some rumors ab…

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Consumer Talk: Aircon contractor fails to deliver 37:05

4M ago37:05

37:05

Pippa Hudson speaks to consumer journalist Wendy Knowler about a cluster of complaints about an air-conditioning business, which raises important questions around the risk of paying in full BEFORE you’ve received the promised goods or services. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages t…

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Consumer Talk: How to read food labels 32:11

4M ago32:11

32:11

Pippa Hudson, speaks to Lesego Marule, a lecturer in the Department of Consumer and Food Sciences at the University of Pretoria, and registered dietician Roxanne Gieske who will guide us through the ins and outs of what labels legally have to contain and how to actually read them. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hou…

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6 ( EFA, Erich Schnitzler, Greg Auld, Hank Ketchum) 43:43

4M ago43:43

43:43

Today's SWAPA number is, six. That's the percent acceleration in RASM or revenue per available seat mile in the fourth quarter that was implied during the second quarter earnings call for Southwest Airlines. Now, that's looking down the road, but a lot has happened in the recent past for both the company and the industry as a whole. It's been conti…

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The SWAPA Ride Report: Contract AI (beta) Tips, Governance Hot Topics, and Scheduling Updates 11:07

4M ago11:07

11:07

In this week’s show, Communications Committee Chair Matt McCants goes over the data from Contract AI’s initial launch week and some best practices on how to use it. The SAC always has some news to share, and this week we look at the effects of the cut backs in the schedule along with the long view on implementation measures coming in the next quart…

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Consumer Talk with Wendy Knowler: Third party vendors 33:33

4M ago33:33

33:33

Pippa Hudson speaks to consumer journalist Wendy Knowler about issues with third party vendors. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa …

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401 (Retirement Roundtable, Andrew Payne, Brian August, Damian Jennette) 1:02

4M ago1:02

1:02

Today’s SWAPA Number is 401 as in 401(k). But this episode isn’t a podcast, it’s an audio visual presentation. While some may be able to follow the myriad of numbers that come with a retirement discussion, a picture paints a thousand words. So 401(k) Committee Chair Andrew Payne alongside Committee Members Brian August and Damian Jennette have prep…

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Consumer Talk: Slip and falls in supermarket 34:46

5M ago34:46

34:46

Pippa Hudson speaks to consumer journalist Wendy Knowler and consumer attorney Trudie Broekman about who’s responsible for slip and falls in supermarkets. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by …

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The SWAPA Ride Report: SWAPA Pay Audit, Fall Schedule Adjustments & Contract Q&A 10:05

5M ago10:05

10:05

In this week’s edition, Communications Committee Member Tony Mulhare makes a pitch to the membership to use the SWAPA Pay Audit tool on the website or the app instead of calling Contract Admin first, allowing them to focus on high priority contract compliance issues. He also plugs the new red-eye filter selection in the Trip Trade/Give Away Invento…