A podcast that delivers business solutions, best practices, government updates, reimbursement advice and more to home medical equipment, complex rehab, home accessibility, mastectomy and women's health providers, as well as orthotics and prosthetics practitioners.
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Complex Rehab Technology Podcasts
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Home-Based Care on the Rise: Understanding Data Driven DME Strategies
21:51
21:51
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21:51This episode dives into the evolving landscape of the Durable Medical Equipment (DME) industry, where market growth is being driven by rising patient volumes and shifting care preferences. With demand projected to surge through 2033, the conversation explores how providers are adapting to meet the needs of a more dispersed and aging population. We …
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Unlocking Lowe’s Pro Benefits: Exclusive Savings for VGM Live at Home Members
13:25
13:25
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13:25Join host Cindi Petito as she sits down with Dennis Henry, Lowe’s National Account Manager, and Drew Aalderks, VGM Live at Home Member Account Manager, to explore the exclusive Lowe’s Pro programs available to VGM members. Discover how to access special discounts, maximize your rewards, and ensure your account is set up for success. Whether you’re …
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Medicare Shared Savings Program Explained: What It Means for VGM Members
13:25
13:25
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13:25In this episode of Industry Matters, Alan Morris, SVP of Strategy at VGM & Associates, and Tyler Coulander, Market Strategy Manager, dive into the Medicare Shared Savings Program (MSSP) and its implications for the DME industry. They break down the data, highlight key trends, and share strategic insights into how the evolving healthcare landscape p…
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From Payroll to People: Let’s Talk HR Solutions
18:15
18:15
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18:15In this podcast, Connectify HR, a trusted vendor partner, shares how they support organizations through informal, no-pressure conversations. Whether you need to brainstorm, ask questions, or simply talk through a concern, they’re here to help. Listen in and learn how Connectify HR is making it easier to focus on the work that truly matters.…
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We’re excited to introduce IM: Unfiltered — a fresh podcast series designed just for our VGM community. 🎙️ Tune in for real conversations around leadership, innovation, and industry buzz, hosted by a powerhouse voice in HME: Lindy Tentinger, President of VGM & Associates. Joining her this week is Ike Isaacson, SVP of Government & Regulatory Relatio…
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What to Do When Payer Networks Are Closed | HME Contracting Strategies
32:37
32:37
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32:37In this episode, Craig Douglas, SVP of HME, Respiratory, & Wellness at VGM, is joined by Melanie Ewald, VP of Payer Relations and Reimbursement, and Kim Cuce', Director of Business Optimization, to tackle one of the biggest challenges in the HME industry: closed payer networks. They share practical strategies for navigating out-of-network situation…
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SBA Lending Explained: How Financing Can Help Your Business
36:11
36:11
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36:11In this edition of Industry Matters, Tyler Mahncke, SVP of Clinical Mobility & Accessibility with VGM & Associates, engages in a compelling conversation with Gene Richtsmeier, Vice President at Huntington National Bank, and Michael Berling, Vice President, SBA Senior Development Officer at Huntington National Bank. The episode delves into SBA Lendi…
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Navigating Post-Pandemic Healthcare Regulations: Updates & Guidance
16:53
16:53
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16:53Join hosts Ronda Buhrmester and Kim Cuce from VGM as they discuss the lingering impacts of the COVID-19 pandemic on healthcare regulations and policies, specifically for Medicare and other insurance guidelines. This episode covers updates on the five-year rule for patients who initially qualified under pandemic flexibilities, advice on managing pat…
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Navigating Lymphedema Compression Therapy: Compliance, Documentation, and Market Insights
36:31
36:31
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36:31During this episode of the Industry Matters podcast, Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement at VGM & Associates and Noel Neil, Chief Compliance Officer at ACU-Serve, delve into the complexities of lymphedema compression therapy as a DME benefit. They discuss essential compliance and documentation requirements, market…
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5 Pillars of Wound Care: Building the Referral Base
19:40
19:40
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19:40In the 5th episode of the “5 Pillars of Wound Care” series, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, explore strategies for building your referral network using your existing referral base and patient population. The episode als…
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In this edition of Industry Matters, we learn about "So Every BODY Can Move," an initiative to create equitable and life-changing access to prosthetic and orthotic care for physical activity. Nikki Grace, Director of OPGA, interviews Nicole Ver Kuilen, Director of Impact Campaigns for the Amputee Coalition and Campaign Lead for "So Every BODY Can M…
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In the 4th episode of the “5 Pillars of Wound Care” series, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, delve into the essential training for HME staff in wound care. This episode covers what a comprehensive training program would …
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Innovations in High Flow Therapy: Asymmetric Cannula
11:26
11:26
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11:26In this episode, Zach discusses the straightforward integration and significant benefits of high flow therapy using an asymmetric cannula with patients. He suggests starting with patients who are non-compliant with other therapies, highlighting the ease of implementing a Duet cannula for those already using high flow setups. Join Boone and Zach for…
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In this edition of Industry Matters, Shelby Graveman, Sr. Director of Customer Success at VGM & Associates, interviews Kyle Neese, Sr. Account Executive at ACU-Serve. Together, they explore the hottest topics in the HME industry, offering insights on how providers can effectively navigate daily challenges. They discuss the essential resources ACU-S…
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5 Pillars of Wound Care: The Right Partnerships
14:55
14:55
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14:55In the 3rd episode of the “5 Pillars of Wound Care” series, hosts Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, dive into the essentials of establishing effective vendor partnerships. They explore strategies for simplifying the proce…
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Navigating Healthcare: DME Strategies for Modern Challenges
21:41
21:41
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21:41In today's episode of Industry Matters, Alan Morris, SVP of Strategy, VGM & Associates, and Tyler Coulander, Market Strategy Manager, VGM & Associates, explore key trends, from improving access to care and addressing staffing shortages to adapting to shifting consumer preferences, and financial pressures. Gain valuable insights and strategies to na…
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Exploring Upcoming Changes in Ventilator Coverage for COPD Patients
59:07
59:07
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59:07In today's episode of Industry Matters Boone Lockard, VP of Clinical Services; Ronda Buhrmester, Sr Director Payer Relations & Reimbursements; Zach Gantt, CEO, Encore Healthcare; and Ray Gregg, VP of Sales and Business Development, Encore Healthcare; dive into the latest updates on the National Coverage Determination (NCD) for ventilators, focusing…
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5 Pillars of Wound Care: Developing Surgical Dressings Program
22:52
22:52
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22:52In the second episode of the “5 Pillars of Wound Care” series, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, return to delve into the development of your surgical dressings program. They cover essential components such as the Surgica…
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Redefining Respiratory Care with React Health CEO, Bill Shoop
17:45
17:45
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17:45In this episode of the Industry Matters Podcast, Respiratory Edition, we welcome Bill Shoop, CEO of React Health, and Boone Lockard, VP of Clinical Services. They discuss the significant progress React Health has made over the past 12 months, addressing common misconceptions, company growth, and their unique culture. Learn about the enhancements to…
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Policy and Progress: DME Relief, Tariffs, Titanium Carbon, and Advocacy
23:30
23:30
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23:30In today's episode of Industry Matters, Ike Isaacson, SVP of VGM Government & Regulatory Relations, breaks down the latest developments in government policies affecting the DMEPOS industry and how the VGM Government Relations team is leading the charge in ensuring the industry's voice is heard.By VGM & Associates
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5 Pillars of Wound Care: Identify Market Needs
17:05
17:05
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17:05This episode of the Industry Matters Podcast is the first in a five-part series, the Five Pillars of Wound Care: Identify Market Needs. Join industry experts, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, as they discuss how to deter…
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In this episode of the Industry Matters Podcast - Respiratory Edition, Boone Lockard, VP of Clinical Services at VGM & Associates, sits down with Chris Abad, Product Manager at Fisher & Paykel, to discuss the innovative Nova Micro mask. Tune in to learn about the mask’s design process, key features inspired by user feedback, and customer reception.…
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Transforming HME Workflows with Tennr: Harnessing Intelligent Automation
17:10
17:10
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17:10In this Respiratory edition of the Industry Matters podcast, Boone Lockard, VP of Respiratory. chats with Trey Holterman, Co-Founder and CEO of Tennr, and Trevor Danley, Executive VP of Operations at Total Medical Supply. They delve into the transformative journey of Tennr, a cutting-edge intelligent automation platform. Tune in to hear about their…
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Redefining Healthcare Operations: The ACU-Serve Approach to Transparency and Efficiency
27:16
27:16
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27:16Join Mike "Ike" Isaacson, SVP of Government Relations at VGM Group, and Amie Barone, Chief Operating Officer of ACU-Serve, as they discuss how ACU-Serve is transforming the healthcare operations landscape. In this episode, Amie highlights the innovative ways ACU-Serve helps HME providers optimize their businesses, including software optimization, p…
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What Does Value-Based Care Mean for DME/HME Providers? And How Can You Show Your Worth?
34:04
34:04
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34:04In this edition of the Industry Matters podcast, Heather Trumm, Director of Wound Care, at VGM & Associates talks to Trish Skiendziel, Director, Market Access, Nestle Health Science, about value-based care. As payers reduce reimbursement rates, they are looking to providers to prove their worth. Listen in as Heather and Trish talk about this large …
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User Friendly Advancements in Catheterization and Bowel Programs
23:51
23:51
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23:51In this edition of the Industry Matters podcast, Heather Trumm, Director of Wound Care, talks with Jesi Stracham and Bri Paauwe, brand ambassadors for Wellspect. They discuss their health journeys and their successful search for user friendly catheters and a new product that makes bowel management easier for those with spinal cord injuries.…
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Obstructive Sleep Apnea (OSA) and Treatment Option Advancements with Fisher & Paykel
10:30
10:30
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10:30In this Respiratory edition of the Industry Matters podcast, Boone Lockard, VP of Respiratory chats with Chris Abad, Product Manager, Fisher & Paykel Healthcare, about Obstructive Sleep Apnea (OSA), treatment, and their new product, F&P Solo Pillows.By VGM & Associates
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In this edition of Industry Matters, Respiratory Edition, Boone Lockard, VP of Clinical Services with VGM & Associates, talks with Michelle Douek, Product Manager with Fisher & Paykel, about respiratory humidification, when it's needed and the latest humidification product innovation from Fisher & Paykel. Listen in as they discuss what humidificati…
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Navigating Home Accessibility for ALS Clients
26:14
26:14
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26:14In today's episode of Industry Matters, Jim Greatorex, VP of VGM Live at Home, discusses Alisa Brownlee's company, ALS at Home. Listen as they talk about her amazing work, the challenges of working with ALS patients, and interactions with the home access industry.By VGM & Associates
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The Case for DME Investment Continues to Strengthen
18:33
18:33
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18:33Listen to Ike Isaacson, SVP of VGM Government Relations, and Brian Leitten, Leitten Consulting, discuss Brian’s latest findings related to DME investment and their outlook on competitive bidding.By VGM & Associates
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Yes, Seat Elevation is Covered on Group 2 Power Wheelchairs
15:48
15:48
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15:48In this U.S. Rehab edition of the Industry Matters podcast, Ted Metcalf, Director of Business Development, for U.S. Rehab talks all things seat elevation for Group 2 non-complex power wheelchairs with Dan Fedor, Director of Education and Reimbursement for U.S. Rehab, and Bret Tracy, VP of Sales for Merits. They discuss codes, prior authorization, f…
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Advancing the COPD Standard of Care with Humidified High Flow Therapy
16:20
16:20
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16:20In this episode of Industry Matters, Respiratory Edition, Boone Lockard, VP of Clinical Services, discusses humidified high flow and how it can positively impact COPD patients. Zach Haynes, Market Development Manager - Airvo from Fisher & Paykel discusses some challenges that homecare and long-term care clinicians face and how humidified high flow …
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Most people keep an eye on their personal health to make sure they are operating at peak levels. So why wouldn't you do the same for your business? Listen in as Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement and Kim Cuce, Director of Business Optimization about VGM & Associates newest program, Revenue Cycle Strategies.…
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The Future Evolution of Home Access and Medical Referrals
35:52
35:52
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35:52In today’s episode of Industry Matters, Jim Greatorex, vice president of VGM Live at Home talks with Cindi Petito, occupational therapist and owner of CHAS Consulting, about best practices for collaboration between home access professionals and medical communities to enhance the next level of care.By VGM & Associates
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Inventory Tracking Solutions for High-Value Assets with myTrace
21:20
21:20
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21:20In today's episode of Industry Matters , Respiratory Edition – In today's episode, Boone Lockard, VP of Clinical Services with VGM & Associates talks with Greg Apostolou, President and CEO, and Elliot Campbell, EVP and Chief Commercial Officer with Trace Medical on their new myTrace device and how this device can be integral in high-value asset tra…
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VGM & Associates - Disrupting Traditional Paradigms in 2024
18:38
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18:38In today's episode of Industry Matters , Dave Lyman, SVP of Sales, discusses the future of VGM & Associates with new president, Lindy Tentinger. Listen as they talk about opportunities, challenges, and how VGM plans to disrupt traditional paradigms to influence the continuum of care.By VGM & Associates
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New Partnership Between MK Battery and Rolko
18:45
18:45
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18:45In today's episode of Industry Matters, U.S. Rehab edition, Tyler Mahncke of U.S. Rehab discusses a new partnership between MK Battery and Rolko. By formulating this new partnership, U.S. Rehab members will now be able to order wheelchair parts through MK Battery, which is a cost and time savings for complex rehab providers.…
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Meet Direct Supply® – Bringing Innovation to the HME Industry
22:15
22:15
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22:15In today’s episode, Dave Lyman, Senior Vice President of Sales for VGM & Associates talks with our vendor partner, Direct Supply. Dave and Nick Bush, Director of Business Development for Direct Supply, discuss supply chain reliability, creating outrageous customer service, and the importance of innovation and technology.…
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OPGA Product Spotlight: Episode 1 - Clean with Ross by TriOx
9:45
9:45
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9:45Welcome to Industry Matters, in today’s product spotlight, Adam Miller, president of OGPA talks with supplier partner TriOx about one of their innovative products, ROSS. Use code: OPGA2024, to receive a discount on ROSS. If you have any questions reach out to [email protected] VGM & Associates
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Wound Healing Through Nutrition: Unveiling the Healing Power of Juven
21:11
21:11
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21:11In today’s episode Heather Trumm, Director of VGM Wound Care talks with Linda Murray from Abbott Nutrition about the important role nutrition plays in wound healing and how a simple drink can help heal wounds. They talk about the different types of food groups to include, how much water is needed, and much more. Additional Resource: Patient Educati…
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Revolutionizing Mobility: Dr. Pooja Viswanathan, Tyler Mahncke, and Reliable Medical Supply on the Future of Smart Wheelchair Technology
44:03
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44:03In today’s episode Tyler Mahncke, V.P of U.S. Rehab sits down with one of the top complex rehab technology providers in the U.S. along with Dr. Viswanathan, Founder and CEO of Braze, as they share stories about the success of this growing smart technology for power and manual wheelchairs. We chat a bit about how this has impacted their businesses, …
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Unlocking Access: Navigating Bank Trusts for Home Accessibility
28:08
28:08
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28:08In today’s episode, VGM Live at Home’s vice president, Jim Greatorex talks with Rick Lair from Challenge Specialties about bank trusts and how they impact home accessibility clients and home modification companies.By VGM & Associates
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From Dreams to Life-Changing Beds: Tyler Mahncke, V.P of U.S. Rehab Chats with the CEO of Cubby Beds
35:13
35:13
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35:13In today’s episode Tyler Mahncke, V.P of U.S. Rehab sits down with Caleb Polley, the CEO of Cubby Beds, one of the most innovative and fastest growing companies in CRT, as they share stories about the success of their life changing bed solution for children with special needs. We chat a bit about how Caleb got into the home medical industry, some o…
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Help Us Prevent a 30% Decline in DME Reimbursement for 2024
24:56
24:56
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24:56In today’s episode, VGM’s Craig Douglas and Ronda Buhrmester talk about the importance of taking action to pass Bill S. 1294 which would extend the 75/25 blended rate from the Cares Act. Listen as they explain why this is necessary and what you can do to help! Understanding the 75/25 Blended Rate and Why We Need Legislative Action! In 2020, amidst …
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Partnership for Positive Outcomes with MedSouth and Encore
17:49
17:49
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17:49In today’s episode Boone Lockard, Director of VGM Respiratory talks with Encore Healthcare and MedSouth Inc about their partnership and the positive outcomes MedSouth Inc has seen using Encore’s Nexus Software and Program. You won’t want to miss this amazing story of how MedSouth Inc is changing people's lives.…
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In today's episode, Mandi Joyner, Senior Director of Marketing at VGM & Associates. talks with 3 of our payer, billing, and reimbursement experts; Ronda Buhrmester, Dan Fedor, and Craig Douglas about the end of the Public Health Emergency, or PHE and what that means for our members. Thank you all for taking time out of your hectic schedules to disc…
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Insights into Wound Care: Billing, Intake, and Operational Logistics with Industry Experts
27:23
27:23
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27:23In today's episode of Industry Matters, Mandi Joyner discusses all things wound care with the Director of Wound Care, Heather Trumm, and Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement. They walk through billing, intake, wound care categories, and much more!By VGM & Associates
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Limb Loss Registry & Evidence-Based Care in O&P
24:50
24:50
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24:50In today’s episode, Adam Miller, president of OPGA, talks with Jeff Brandt, of Brandt Ventures, about the Limb Loss and Preservation Registry and the progress they’ve seen in the last year. They discuss the importance of the outcomes program in providing evidence-based care in the O&P profession.By VGM & Associates
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The Countdown to Heartland 2023 Has Begun!
12:43
12:43
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12:43In today’s episode, Mandi Joyner, Senior Director of Marketing for VGM & Associates, as well the Marketing Pillar for Heartland Conference talks with other members of the Heartland Conference planning committe about what to expect for 2023! She is joined by Jill Blaser, Heartland Chair; Kayla Mahler, Education Chair; and Samantha Doering, Events Ch…
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OIG Recommends 'High/Low Reward' Strategy on Intermittent Catheters
30:34
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30:34In this episode of Industry Matters, Alan Morris, Director of Research and Strategy for VGM Government Relations, and John Gallagher, VP of VGM Government Relations, talk with Brian Leitten from Leitten Consulting, about a new study, "OIG Recommends 'High Risk/Low Reward' Strategy on Intermittent Catheters." The study looks at concerns and costs as…
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