A weekly podcast featuring the leading thinkers in business and management.
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Communication Management Podcasts
Your comms agony aunts offering quick, practical advice for everyday dilemmas
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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
FirmsConsulting.com & StrategyTraining.com
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CEOs and business leaders, management consulting senior partners, ground-breaking professors, thought-provoking writers and journalists, record-setting athletes and coaches, and award-winning actors and celebrities discuss the key issues facing the business world and broader society. Get free access to our newsletter, Monday Morning at 8 am, along with sample episodes from our training programs on www.strategytraining.com. Go to https://www.firmsconsulting.com/promo.
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Archive of the daily Bauerle and Bellavia Show on WBEN
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Modern CTO is the #1 place where technology leaders and CTOs hang out. We live to bring tech leaders value. Listen in on our fun, intelligent and engaging podcast. We hang out with interesting and popular CTOs in Aerospace, Artificial Intelligence, Robotics + Many more industries. All of this, right here, right now, on the Modern CTO Podcast. What do you think of the show? Let us know here!
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Since 2007, Ricardo Vargas publishes the 5 Minutes Podcast where he addresses in a quick and practical way the main topics on project, portfolio and risk management.
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The Digital Project Manager is the home of digital project management inspiration, how-to guides, tips, tricks, tools, funnies, and jobs. We provide project management guidance for the digital wild west where demanding stakeholders, tiny budgets and stupid deadlines reign supreme.
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10-minute interviews with technical communication practitioners, scholars, and innovators. Hosted by Dr. Ryan Weber at the University of Alabama in Huntsville. Visit https://tenminutetechcomm.com/ for transcripts and more information! Contact Ryan Weber at [email protected] with questions, comments, or feedback!
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Listen to in-depth discussions with local leaders about issues in the Wichita community.
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News, interviews, and updates from departments across Cobb County Government. Learn about the services Cobb County provides to its residents and how you can interact with county leaders.
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"Smoke Break" is a weekly micro-podcast designed specifically for convenience store district managers who oversee multiple locations. In just 5-10 minutes – perfect for a quick break – host Mike Hernandez delivers strategic insights and practical solutions for multi-unit management challenges. Each episode tackles essential topics like team delegation, standardization across stores, effective communication systems, and performance optimization strategies. Whether you're new to multi-unit man ...
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A curated collection of tools, concepts, and ideas to help all leaders make a larger impact and move forward on their personal leadership journey.
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Presenting in a meeting, networking at an event, and selling a product have one thing in common – they all require excellent communication skills. Join Paola, a business communication and culture expert at Talaera, as she explores what it takes to stand out in the international job market. Alongside guest speakers who have successfully carved their paths in the global business arena, you'll discover practical advice, key vocabulary, cultural insights, and essential tools to take your career ...
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"Smoke Break" is a weekly micro-podcast delivering essential management tips for convenience store assistant managers in just 5-10 minutes. Host Mike Hernandez shares practical strategies for store operations, staff management, and career advancement. Perfect for busy assistant managers, each episode provides actionable solutions to real-world c-store challenges that you can implement immediately.
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The MOD Pod is a podcast by the new medical trade publication Modern Optometry.
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Bite-sized interviews with top social scientists
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This video interview program features today’s top IT leaders, with rotating hosts, including Maryfran Johnson, Lee Rennick and Matt Egan. Watch new episodes on YouTube and CIO.com.
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Host Mamie Kanfer Stewart shares practical approaches to help you be a great manager. Learn more at: https://themodernmanager.com/ Solo episodes are like mini-courses, providing actionable tips based on experience and research. Guest episodes are engaging conversations that elicit insights and suggestions for how to apply the ideas. Learn more about effective meeting practices, communication skills, managing conflict, team building, time management, group dynamics, goal setting and accountab ...
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Welcome to Product Mastery Now, where you learn the 7 knowledge areas for product mastery. We teach product managers, leaders, and innovators the product management practices that elevate your influence and create products your customers love as you move toward product mastery. To see all seven areas go to https://productmasterynow.com. Hosted by Chad McAllister, PhD, product management professor and practitioner.
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Conversations on how technology is changing how we work with guests most weeks helping us to navigate.
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Brought to you by KOR Communications, Estate Matters is all about discussing the challenges faced by estates, land owners and rural businesses, and how effective communications can help. KOR works with clients across the UK to carefully manage their reputation by raising awareness and nurturing support and advocacy for their work inline with their businesses objectives.
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The purpose of Coordinated Management of Meaning is to create better social worlds through better communication. This podcast is about empowering all of us in our communication to see ourselves as curious and active participants with the ability to create meaningful change in our relationships and social worlds. Our practice of CMM is about embodying a “communication perspective,” which asks us to “look at communication, rather than through it.” To take a communication perspective is to cons ...
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KDIGO Conversations in Nephrology features global experts covering a wide range of topics for clinicians treating patients with kidney disease.
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WE ARE ALL BORN WITH THE WONDROUS POTENTIAL TO STAND OUT FROM THE HERD AND LIVE A SIGNIFICANTLY IMPACTFUL LIFE- SO, LET’S START RIGHT NOW! the UNCOMMODiFiED Podcast … an Unusually Provocative Guide to Standing Out in a Crowded World
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Look... every couple struggles. You fight too much; you're bored; sex is either okay (or rare); maybe you're even considering divorce. OR... maybe your marriage is actually pretty good, but you want to go deeper. In this podcast, straight-talking marriage therapist Zach Brittle tackle the most common complaints virtually every marriage experience. Along the way, they reveal the science behind strong relationships and talk about what's really going on for couples. Topics include conflict, com ...
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Local Business Finder is a local marketing communication channel passionate about building relationships between businesses and customers through technology. We specialize in Digital Marketing, Social Media Management, and Promotional Video Marketing for local businesses based in the USA, UK, Canada, and Australia.
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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate ...
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Security Management Highlights brings the security professional expert interviews and information on the most critical industry topics. Join host Brendan Howard as he interviews thought leaders and industry professionals, as well as editors from the magazine.
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Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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Wildfires, Floods, and Chaos Communications: Management of Issues, Crises and Disasters
Butterfly Effect Communications, Stories and Strategies
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We explore effective strategies for managing misinformation, coordinating resources, and maintaining public trust during wildfires and floods. Hear personal stories from the front lines, lessons from past emergencies, and insights on preparation and training. Our podcast offers valuable knowledge for professionals and anyone interested in crisis communications. Follow Wildfires, Floods, and Chaos Communications and stay informed on managing chaos in disasters, emergencies and crises. Find us ...
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Communications Breakdown is a new podcast that breaks down what works (and doesn't) in health and science communication. Hosted by Tracy Mehan and Katrina Boylan, this podcast brings you into their world of research translation, health promotion, public health communications strategy, website and social media management, graphic design, and much more.
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Welcome to the Lighthouse Leadership Podcast, where host Evan Hickok unpacks the simple yet powerful frameworks that help managers become exceptional leaders and guide their teams to success. Drawing from real-world experiences, hard-learned lessons, and proven strategies, this podcast explores the hidden factors that cause team underperformance — misalignment, broken processes, psychological danger, and lack of cohesion — and offers actionable solutions to fix them.
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Your School Communications Scoop covers topics and best practices for K-12 schools. Whether it is tips for improving school customer service, strategies on how to market your school, or ways to use your school website and social media to build a respected school brand and increase enrollment, you'll find proven, effective advice from the experts at School Webmasters, LLC.
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This show is devoted to helping you connect more deeply to those you work with, by providing actionable tips you can take, today, to get more accomplished in your professional life.
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How do we lead with purpose, make better decisions, and navigate an uncertain future? On If/Then, Stanford GSB faculty break down cutting-edge research on leadership, strategy, and more, exploring enduring questions and the forces reshaping business and society today, from AI to geopolitics. Hosted by senior editor Kevin Cool.
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Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode ...
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Leadership isn’t just a personality trait, it’s a set of skills that you can build. Whether you’re managing up or motivating a team, HBR On Leadership is your destination for insights and inspiration from the world’s top leadership practitioners and experts. Every Wednesday, the editors at the Harvard Business Review hand-picked case studies and conversations with global business leaders, management experts, academics, from across HBR to help you unlock the best in those around you.
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Join me, Dr. Patty Jalomo, a dual certified nurse practitioner, pelvic floor therapist, and sex counselor as we break down the barriers that prevent open communication about sexual health. I'm here to provide expert insights, debunk myths, and empower you to embrace your sexual well-being. Whether you're looking for answers or just curious, join us as we open up the conversation around sex, intimacy, and everything in between.
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Open. Outspoken. It's Ophthalmology off the Grid - an honest look at controversial topics in the field.
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NLP demystified for personal development and business success! English NLP trainer Andy Smith shares with you useful tips and principles from NLP that you can use to get clear on what you really want, accelerate your success, and be more effective in your work, life, and relationships.
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Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on Manag ...
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Join host Peter Argondizzo and expert guests from around the translation industry to get an inside look at how language translation can benefit your business while bridging the communication gap in today's globalized world.
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Want to learn and develop more skills to propel your career or business forward? The Enhance.training team share our business knowledge built up over decades of working with top business including Innocent Drinks, Cadburys, Unilever, PA Consulting and many more.
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Even though around half of any population identify as introverts, this is one aspect of diversity and inclusion that is often overlooked. Every Thursday join flourishing introvert and TEDx speaker Joanna Rawbone MSc, as she explores the costly challenges that introverts face on a regular basis. With her typically pragmatic approach, Joanna's show includes a mix of 10-minute topics, interviews with inspirational introverts and episodes on how to get the best from introverts. If you are an int ...
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Learn how to be braver in leadership and in life for exceptional results with Master Certified Executive Coach, Best Selling Author, and Certified Speaking Professional, Nicole M. Bianchi. Small Brave Moves is a podcast for mid-level to c-suite leaders who own their growth and development, know there is always room for improvement, and are ready to start making the Small Brave Moves to achieve their goals, unlock their full potential, and lead with confidence, clarity, and authenticity.
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An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived.
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What Makes STANDARDIZATION So Important For Emergency Management? | With guest Todd Livingston of EMAP.org
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Send us a text Discover the crucial role of standardization in emergency services and how it saves lives. Standardization is the backbone of efficient emergency response, enabling services to respond quickly and effectively in high-pressure situations. In this podcast, we explore the importance of accreditation in emergency services, including its …
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Extra Point: Trust, Communication & Teamwork
4:27
4:27
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This week, we're spotlighting something every business leader faces, but few master: how communication and trust boost your team’s efficiency. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter …
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Episode 27: Using Checklists in Store Audits
3:41
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Smoke Break - Episode 27: Using Checklists in Store Audits Episode Duration: 4 minutes Join host Mike Hernandez as he transforms store audits from fault-finding missions into powerful operational insight tools. Learn strategic approaches for leveraging checklists to understand real-world system performance, identify both quick fixes and systemic is…
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Where are you on retirement? (12-5-25 Full Show)
1:42:33
1:42:33
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On the show, we pick up where we left off yesterday, sour step-child and step-parent relationships. Also, in the wake of the Darius Slay situation with him spurning the Bills after the Bills attempted to claim him on waivers following his release from the Pittsburgh Steelers, we talk about moving to Western New York and why people may or may not wa…
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EMPOWER - Practice Efficiency and Innovation
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33:48
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In the 2025 summary podcast hosted by Dr. Jacob Lang, Dr. Diana Chu shares practical, technology-driven strategies to streamline operations, improve patient flow, and strengthen team communication. Dr. Jason Compton discusses how independent practices can thrive through cash-pay models, automation, and creative service design.…
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How do you feel about 'Death with Dignity' legislation in New York State? (12-4-25 Full Show)
1:42:51
1:42:51
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A few months ago, the Medical Aid in Dying (MAID) Act, passed the New York State Senate, but has yet to be signed into law by Governor Kathy Hochul. Would you support this legislation if it went into law? Also, a preview for tomorrow's topic, adult step-children, do you get along with your step-parents?…
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Episode 29: How I Treat IgAN: Lessons from the Case Files
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This third episode in KDIGO’s four-part IgAN series explores how to apply KDIGO guidance in real-world IgAN care through two illustrative patient cases. Building on earlier episodes in the series, the discussion highlights dynamic risk assessment, treatment selection, and monitoring strategies, along with practical decisions about RAS inhibitors ve…
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Future of Business: Moderna’s Founder on Innovation That Breaks Through
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What are CEOs across industries doing to build resilience and strong cultures in an age of uncertainty? In this Future of Business series, IdeaCast hosts Alison Beard and Adi Ignatius sat down with four leading CEOs to understand where global business is going. In this episode, host Alison Beard speaks with Noubar Afeyan, the CEO of Flagship Pionee…
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Deliver What You Promise – 4 Vital Stages To Beating Expectations
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11:37
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Deliver what you promise at work, and you will probably be happy and very successful in whatever career you choose. I share 4 vital stages to beating expectations, week after week. Beat expectations and you build a ton of trust, colleagues want to work with you, bosses appreciate you and you get the best tasks and projects to work on. ---- --- Befo…
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Being Clearer And More Consistent About What Drives Employee Engagement
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In this episode we talk with John Guaspari about the common pitfalls leaders and organizations make when it comes to driving employee engagement. During our time together we discuss: Why employee engagement has been such a challenge historically (and currently) for leaders and organizations. The four intangibles leaders need to leverage the full po…
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Transforming IT at Hewlett Packard Enterprise through Agentic AI with Brian Gruttadauria, CTO of Hybrid Cloud
48:07
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Gartner placed them in the highest corner of their Magic Quadrant. Why is HPE leading their industry? Today, we're talking to Brian Gruttadauria, CTO of Hybrid Cloud at Hewlett Packard Enterprise. We discuss how agentic AI is transforming hybrid cloud infrastructure, why human-in-the-loop will remain critical for enterprise AI adoption, and how HPE…
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Carpentry Services Canberra: Millynn Homes Pty Ltd #CanberraCarpentry
1:15
1:15
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Millynn Homes Pty Ltd – Creating Spaces You'll Love in Canberra Looking to transform your Canberra home with quality carpentry work? Millynn Homes is a locally trusted carpentry business servicing homeowners and builders throughout the ACT region. We specialize in delivering exceptional craftsmanship across a full range of carpentry solutions—from …
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Networking only becomes painful when we follow a model that was never designed for we introverts. In this episode I show how we introverts can design a networking practice that honours our nervous systems and builds real trust over time. I share three practical strategies used by fellow introverts: a simple settling ritual to invite presence, a bri…
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Why is socialism becoming more popular among young people in America? (12-3-25 Full Show)
1:42:38
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There's been a rise in the popularity of socialism among younger people in the United States recently, we've seen it with the election of Zohran Mamdani in New York City. Why do you think socialism is drawing the allure of young people in the United States? Does that alarm you?
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607: Raj Sisodia on Conscious Capitalism and How Business Can Heal the World
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Raj Sisodia has spent his life asking one question: Can business make people's lives better instead of draining them? He holds a PhD in Marketing and Business Policy from Columbia University, co-founded Conscious Capitalism with John Mackey, the founder of Whole Foods Market, and has advised global companies from Tata Group to AT&T. But his path st…
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Bring More Discipline to Your Decision-Making
19:46
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Corey Phelps, the dean of Penn State’s Smeal College of Business, says great problem solvers are hard to find. Even seasoned professionals at the highest levels of organizations regularly fail to identify the real problem and instead jump to exploring solutions. Phelps identifies the common traps and outlines a research-proven method to solve probl…
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It’s time to FLOURISH: UNCORKED with SUZANNE TAYLOR-KING
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In this raw, spirited, and profoundly human conversation, Tim Windsor and Suzanne Taylor-King crack open the truth about flourishing in a world obsessed with appearing successful rather than becoming whole. Suzanne takes us on a journey through eudaimonology, Stoic philosophy, positive psychology, entrepreneurship, inner demons, inner “diamons,” an…
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This week, we're talking about a question every B-to-B seller secretly asks: can you actually increase sales during the holidays? Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find…
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What is your go to Christmas movie? (12-2-25 Full Show)
1:42:55
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On the show today, we start off talking about vandalism, if you've ever had something vandalized and why people do it, and last week, since we did the Christmas songs topic, we'd be remiss if we didn't do Christmas movies, what's your favorite Christmas movie?
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Dr. Kem-Laurin Lubin on the Rhetorical Nature of AI
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Dr. Kem-Laurin Lubin joins 10-Minute Tech Comm to explain why AI is rhetorical, how it defines humans, and how we can use ethotic heuristics to create more human-centered AI. This conversation is part of the 2025 The Big Rhetorical Podcast Carnival, built around the theme “(Un)tethering Surveillance: Power Dynamics, Emerging Technologies, Social Co…
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Could Your Company Benefit from Fastvertising?
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It's harder than ever for companies to get their marketing messages in front of the right customers. One increasingly popular -- but also risky -- tactic is fastvertising, the rapid development of ads that tap into a cultural moment, aiming to increase brand relevance and awareness. Harvard Business School associate professor Ayelet Israeli shares …
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Why Tracking Time Won’t Save Your Agency’s Margins
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Feeling behind on your agency's data game? Marcel Petitpas, CEO of Parakeeto, joins Galen Low to reframe what it really takes to build profitable, data-driven operations. Hint: it’s not about buying software or pushing for time tracking compliance. Marcel breaks down why starting with metrics, models, and meaning—not tools—is the real shortcut to o…
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The 3 fundamental human needs that aren't changing about work, with JP Elliot
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874. In a world defined by change, what are the human elements of work that remain constant? We look at this question with JP Elliot, founder of Future of HR Consulting. He identifies the three fundamental needs employees will always demand from their work experience: to get along, get ahead, and find meaning. Learn why anchoring your leadership st…
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386: Unlock Your Creative and Analytical Skills to Drive Innovation with Tessa Forshaw and Rich Braden
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In a world that constantly demands breakthrough solutions, do you ever feel like innovation is reserved for a select few, or that you’re simply not "creative enough"? This week’s guests are here to set the record straight: that we are all capable of creative thinking if we just give ourselves permission and a little guidance. Tessa Forshaw and Rich…
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Ep 401 Don’t Get Shirty: Love, Humor & Detective Work with Karen Whitehouse & Helen McLaughlin
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Zach sits down with Karen Whitehouse and Helen McLaughlin, the married duo behind the cult-hit podcast Who Shat on the Floor at My Wedding? https://www.whoshatontheflooratmywedding.com/ What began as a deeply confusing—and slightly sinister—incident on their wedding boat (“the matrimonial turd,” as Karen lovingly calls it) became a three-year dinne…
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Have you ever had a heart attack? (12-1-25 Full Show)
1:49:02
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On the show today, given that today is day one of Mission Give Where You Live, and we have the Radiothon to benefit the SPCA serving Erie County on the horizon, Tom asks what are the charities that you give to and why, what's the emotional appeal? Also, it was around this day eight years ago where Tom began experiencing the symptoms of what would l…
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Storytelling: Turning Data into Decisions
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Send us a text We hit our 10th episode by tackling two big tensions in health communication: AI’s fingerprints on our writing and images, and the real work of turning data into stories that lead to decisions. We end with a thoughtful look at trauma‑informed storytelling and a few fun extras for our listeners. • em dashes and other AI tells • what s…
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What does your accent – and yes, every speaker has one – say about you? Or perhaps the better question is, what do others hear in your accent? These are the sorts of questions that Devyani Sharma, a professor of language and communication at Oxford's Worcester College, asks every day, especially about the many English speakers around the world. In …
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Updates on GA and Systemic Disease in the Eye
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In the first half of this episode, podcast host Cecelia Koetting, OD, FAAO, Dipl ABO, and Carlo Pelino, OD, FAAO, discuss metabolic syndrome and the many ways it can affect the eye. Next, Dr. Koetting interviews Brandon Runyon, OD, FAAO, about the changing landscape of geographic atrophy management, including imaging and comanagement pearls.…
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Catching Critical Security Blind Spots, From Biohazard Attacks to Investigation Resources
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39:56
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Chemical and biological attack attempts can be hard to detect, but that doesn’t mean they aren’t happening, including at major events and sports games, says Jeff Brodeur in this month’s Security Management Highlights podcast, sponsored by Acoem. We look at other blind spots this episode, including in multitenant building security with René Reider, …
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606: CEO Readiness: How Boards Decide Who Gets the Top Job
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Byron Loflin, Global Head of Board Advisory at Nasdaq and co-author of CEO Ready, explained on the Strategy Skills Podcast why many talented executives never make it to the top. " Because you perform well isn't going to automatically get you the job." Boards are looking for more than results. They look for humility, curiosity, and authentic relatio…
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Overcoming Silence: World AIDS Day Remembrance
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World AIDS Day is a moment to remember, reflect, and recommit. In Overcoming Silence, we revisit the early days of the AIDS epidemic, an era marked by fear, misinformation, and heartbreaking silence. From uncertainty and stigma to advocacy and progress, this episode honors those we lost, uplifts the communities who fought back, and reminds us that …
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How AI Agents Are Redefining Customer Experience with Adrian McDermott, CTO at Zendesk
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When will customer service be run entirely by bots? Today, we're talking to Adrian McDermott, CTO at Zendesk, about how AI agents are transforming customer experience. We discuss why automation drives escalation instead of elimination, how Zendesk is moving from seat-based to outcome-based pricing with their resolution platform, and why the future …
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It is not often that Bethany’s plans are usurped, but Dr. Jones pulls it off today. Bethany had teed up a completely different subject for today’s episode, but Dr. Jones had a different plan and turned the tables! He took a trip down memory lane and focused on the story of Bethany’s life, all of the nitty-gritty details that made Bethany squirm in …
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119. Clarity Across Cultures: How to Make Sure People Actually Understand You
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Send us a text In global teams, most misunderstandings don’t come from English mistakes – they come from clarity. You can say something that feels clear to you, but people in other cultures may hear it in a completely different way. In this episode, we look at why this happens, why “yes” doesn’t always mean yes, and why some people expect every det…
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Tools, data, and process for product ops – lessons for product managers from Pendo Watch on YouTube TLDR This episode dives into the increasingly impactful world of product operations, with insights from Robert Marten, Senior Manager of Product Operations at Pendo. We discuss what product operations is, how it streamlines efficiency for product tea…
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House Cleaning Services Fort Worth: Kleen-It Maids (817) 704-5199
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Kleen-It Maids House Cleaning Fort Worth podcast is where busy homeowners, renters, and business owners across Fort Worth and the DFW Metroplex tune in for practical cleaning tips, time-saving strategies, and behind-the-scenes insights from a real-world cleaning team. Each episode explores topics like maintaining a consistently clean home, preparin…
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Five Simple Ways to Improve Your Conflict Management Skills
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In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breathing, using statements instead of questions, finding ways to relax, writing to process conflict, and embracing a mindset of curiosity and openness. He explains each tip with relatable examples from bo…
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Don’t Memorize the PMBOK® Guide 8th Edition - Understand It
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In this episode, Ricardo explains that in the PMBOK® 8th Edition, you do not need to memorize all 40 processes. Many of them are very similar, especially in the planning phase, which alone contains 19 processes. He shows that processes like Plan Scope Management, Plan Schedule Management, Plan Financial Management, and Plan Risk Management follow t…
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Episode 26: Making Your Checklists Work Harder
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Smoke Break - Episode 26: Making Your Checklists Work Harder Episode Duration: 8 minutes Join host Mike Hernandez as he reveals how to transform basic compliance checklists into powerful continuous improvement tools that drive operational excellence across your district. Learn to extract valuable data insights, leverage checklists for training, opt…
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Episode 26: Handling Challenging Customer Scenarios
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Smoke Break - Episode 26: Handling Challenging Customer Scenarios Episode Duration: 7 minutes Join host Mike Hernandez for the conclusion of the communication series as he walks you through real-world challenging customer situations and proven resolution strategies. Learn step-by-step approaches for handling product complaints, managing rush hour t…
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Cleaning Services Coconut Grove | Clean My Mess (786) 687-2752
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Clean My Mess Cleaning Services Coconut Grove is a locally trusted cleaning service Coconut Grove residents turn to when they want homes, condos, apartments, and yachts to feel truly refreshed and guest-ready. Serving Coconut Grove and surrounding Miami areas like Southwest Coconut Grove, Brickell Hammock, Coral Gables, University of Miami, South M…
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Stop Being Nice At Work – Managers Cant Be Nice & Increase Performance
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Stop being nice at work. Managers cannot be nice and still increase performance personally and of their team. I explain what managers should do instead and take you through 7 actions to stop being nice at work will helping improve team performance. --- --- Leaders and managers cant be nice and lead a team effectively. There are so many difficult de…
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Our Best Advice on Communication and Hiring Strategies with Mark Porter, CTO at dbt Labs
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This is some of the best advice we’ve ever heard on managing teams. Today, we're talking to Mark Porter, CTO at dbt Labs. We discuss why knowing your audience is the foundation of effective communication, how to create psychological safety for escalation without surprises, and why hiring remarkable talent requires unconventional tactics like asking…
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The seasonal social marathon is upon us, and for many of we introverts the dread starts long before the invitations arrive. Our brains are already predicting chaos based on past experiences, tightening our chests before we have even left the house. In this episode I explain why this reactivity kicks in so early and how we can update our internal da…
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Today, Stefan Mychajliw fills in for Tom Bauerle on his day off. Listen to Tom Bauerle every weekday from 3pm-6pm on Newsradio 930WBEN.
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On this week’s show, Chris and Julia meet Claudia Plen McCormack and Mia Serra to discuss their newly formed leadership training company, Surface Deep, and their approach to “deep inclusive leadership.” Both late-diagnosed with ADHD, Claudia and Mia draw on their experiences of burnout and masking in corporate environments to help organizations mov…
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