As an aging services professional, staying up-to-date can be daunting, especially in the dynamic care continuum. That is why we have designed our episodes for busy professionals like you, who are deeply passionate about providing the best care possible to older adults. In our upcoming episodes, you will hear from leading experts and aging services professionals who will provide knowledge, insight and the latest best practice tips that can be used to inspire your own professional growth, your ...
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ComForCare Podcasts
San Francisco Bay Area has given the world some of the greatest business success stories. Business By The Bay is established to share the wisdom and experience of the business leaders. The purpose is to talk about challenges and possible solutions that will help business owners to get better. The show is sponsored by Payroll Vault. Payroll Vault is a boutique-style local payroll service provider for small businesses. Payroll Vault fully handles the payroll tasks and take over complex payroll ...
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Strong caregiving depends on strong relationships. In this episode, psychologists Dr. Julie Mayer and Dr. Barry Jacobs share practical guidance for creating healthy, collaborative partnerships between families and professional caregivers, helping everyone feel supported and aligned in their loved one's care. What you’ll learn in this episode Why gu…
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The Best Friends Approach to Dementia Care
31:58
31:58
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31:58For more than 35 years, David Troxel has helped shape the way caregivers understand dementia and what it takes to build real connections. In this episode, he and host Tiffany Robinson explore why social history matters, what trust-building looks like in practice, and how caregivers can create therapeutic moments every day. What you’ll learn in this…
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Fractional COO power: helping businesses thrive in the age of AI
26:18
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26:18Lilit shares her journey from growing up in Armenia during its independence movement to immigrating to the U.S., pursuing foreign service, and then navigating careers in Oracle, pharma, and entrepreneurship, all of which taught her that change is constant and success depends on readiness. As co-founder of Realatable, she helps long-established smal…
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Compassion is a central skill in dementia care. In this episode, host Tiffany Robinson speaks with Ellen Belk, founder of Keep In Mind, Inc., about how caregivers can build trust, why developing dementia-friendly communication skills is important, and how to connect with the heart and soul of every person living with cognitive decline. What you’ll …
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Bringing healing home: transforming wound care
29:01
29:01
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29:01April Mora shared her remarkable journey, from launching a financial literacy mission in 2007 to help individuals and business owners understand money, to shifting toward health and wellness after witnessing aging family members struggle with chronic wounds and limited continuity of care. She explained how Wound Menders MD addresses a growing but u…
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Where quality meets compassion: A look at ComForCare home care
27:54
27:54
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27:54Despite a successful career in tech and healthcare, it was Brian's own family’s difficult experiences with inconsistent caregiving that ultimately redirected him toward home care. This personal connection fuels his mission today: to raise the standards of reliability, caregiver training, and compassion for families who need support the most. Brian …
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Strengthening Caregiver Health and Client Independence
36:22
36:22
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36:22When caregivers learn to move smarter, everyone benefits. In this episode of ComForConnections, occupational therapist Carol Chiang, founder of Evolving Homes, shares practical ways to protect caregiver health, prevent client falls, and build confidence for aging in place. Carol and host Tiffany Robinson discuss small shifts in technique, communica…
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Meeting the Rising Demand for Long-Term Care
28:10
28:10
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28:10As America's population ages, long-term care is becoming one of the most urgent challenges of our time. In this episode of ComForConnections, host Tiffany Robinson speaks with Nora Super, former Executive Director of the White House Conference on Aging and advisor to the Reframing Aging Initiative. Together, they explore the changing demographics o…
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Filling leadership gaps fast without losing the human touch
29:48
29:48
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29:48Melissa shares her 25+ years in recruiting and business development. She describes how ZRG Partners (a global talent advisory with a deep interim/fractional bench) steps in when stakes are high, say IPO prep, leadership turnover, audits/compliance, transaction readiness, and rapid scale. She touched upon uncertainty in the market, the cost of a wro…
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Technology can be a powerful ally for caregivers, from fall detection to daily check-ins. In this episode of ComForConnections, host Tiffany Robinson talks with Nancy Griffin, founder of Glowing Older, about how AgeTech is transforming caregiving. Learn how innovation is expanding independence and giving caregivers new tools to provide safer, smart…
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Fractional COO Guy Beretta, explains how small businesses can stop firefighting and scale with structure.The COO guy shares a practical playbook; start with your P&L, clarify the owner’s vision, run dual SWOTs (owner and business), and set a weekly 90-minute execution rhythm. We cover picking the right fractional leader, common franchise/real-estat…
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HR Made Human: Setting Expectations, Staying Compliant, and Supporting Employees
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30:01Breanna shares her inspiring journey from receptionist to founder of a multi-state HR consulting firm. She discusses the most common HR challenges small businesses face; compliance gaps, employee-relations issues, and why clear expectations and professional guidance are essential. Breanna explains how her personalized, people-first approach combine…
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Solo Aging with Purpose - Supporting Older Adults Without Family Nearby
27:29
27:29
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27:29What does it mean to age alone, and how can professionals and caregivers provide meaningful support? In this episode, Tiffany Robinson is joined by Steve Gurney, founder of the Positive Aging Sourcebook, to explore solo aging, empathy in caregiving, and building strong support networks for older adults without family nearby. What you’ll learn in th…
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Organizing ideas, driving ROI: A fractional CMO’s approach to growth
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27:50
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27:50Eric is a former videographer who turned his creative eye toward marketing and went on to found Solid House Marketing. Today, he works as a fractional CMO for small businesses, helping them scale by building the foundations that make marketing truly work - optimized websites, CRM and lead capture systems, data tracking, SEO, aligned channel strateg…
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What Families Need to Know About Dementia Care
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42:28When dementia enters a family's life, the path forward can feel uncertain, overwhelming, and lonely. But with the right information and a strong sense of empathy, families can build confidence and connection, even in the hardest moments. In this episode of ComForConnections, host Tiffany Robinson sits down with dementia care advocate Lori La Bey, f…
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From conflict to collaboration, a strengths-based playbook for healthcare leaders
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30:08
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30:08Aashi Arora specializes in helping practices and health organizations turn difficult dynamics into aligned, high-performing teams. Most business problems are people problems. If you don’t define your culture and values, they get defined for you, creating conflict, misaligned expectations, and stalled decisions. Some of the key takeaways are: Cultur…
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Building a values-driven real estate brokerage
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25:55Nathan Jines is a 5th-generation real estate professional with family roots back to the 1870s (great-great-grandfather sold Texas land for $2/acre). He attributes his success to relentlessly focusing on clients’ real needs, demonstrating genuine care, and bringing deep expertise, rather than chasing shortcuts. He emphasizes that empathy and compete…
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A New Path for Parkinson's: Prevention, Treatment, and Hope
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36:55
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36:55Parkinson's disease affects more than 10 million people worldwide, and the numbers are rising. But new research suggests the disease is not only treatable, it may be largely preventable. In this episode, Tiffany Robinson talks with Dr. Michael Okun, one of the world's leading authorities on Parkinson's, about environmental risk factors, practical p…
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When a paid caregiver steps in, family dynamics shift, and so can emotions. How can families and professionals work together as a unified team? In this episode, caregiving advocates Sue Ryan and Nancy Treaster share lessons from their personal journeys and nonprofit work on how to build healthier, more collaborative caregiving relationships. Whethe…
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How to Talk with Aging Parents Who Won't Receive Help Graciously
32:42
32:42
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32:42How do you care for a parent who doesn't want your care? This heartfelt and deeply practical conversation with Dr. Barry Jacobs, a clinical psychologist and national caregiving expert, dives into one of the most common and painful challenges families face: resistance. Whether you're already a caregiver or preparing for that role, this episode offer…
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Whether you’re preparing meals for an aging parent or supporting a senior client, this episode offers simple, science-backed advice you can start using today. Host Tiffany Robinson welcomes Dr. Joan Salge Blake, a nationally recognized nutrition professor and podcast host, for a practical and insightful conversation about senior nutrition. Together…
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Masterclass: Understanding Mild Cognitive Impairment
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14:19
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14:19According to the Alzheimer’s Association, roughly 12% to 18% of people aged 60 or older are living with Mild Cognitive Impairment (MCI). This condition represents an early stage of memory loss or decline in other cognitive abilities, such as language or visual/spatial perception, in individuals who still have the capability to carry out most activi…
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Build a market-dominant business and avoid failure
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31:34Small businesses often fail because owners dive into their ventures with a product or service they love, but without a solid business plan. While they may try marketing through channels like social media or online ads, their messaging often falls flat, failing to clearly communicate the value they offer. The key to success lies in creating a strong…
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Infection Prevention Strategies for Home Care
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58:37
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58:37Infection prevention is of the utmost importance in all health care settings, but it holds particular significance in home care. The home serves as a sanctuary for vulnerable individuals, where they can receive the care they need while minimizing their exposure to infectious agents. By placing a strong emphasis on infection prevention measures with…
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Many people invest to secure their future and ensure a comfortable retirement. Denis emphasizes the importance of working with a certified financial planner—someone you trust, connect with, and feel confident will prioritize your best interests. With just over 100,000 certified financial planners in the U.S., finding the right professional can make…
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Masterclass: Inspired Care – Leading and Empowering Your Caregiving Team
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41:41Over the years, the healthcare and aging services sectors have witnessed a drop in retention rates across their teams. The estimated cost of caregiver turnover for home care agencies averages $171,600 per year. The Society for Human Resource Management reports that replacing an employee can cost an employer six to nine months of the employee's annu…
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Selling a Small Business: A Different Ballgame
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27:26Selling a business is not the same as running one, especially for first-time small business sellers. The challenges? Plenty. Small businesses often come with risks that can make buyers cautious. Common concerns include: Heavy reliance on the owner without an empowered second layer of management Revenue concentrated in a few clients High employee tu…
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Professional Caregivers Insight: What is Alzheimer's disease
22:39
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22:39Approximately 6.5 million individuals in the U.S. are living with Alzheimer’s disease and other forms of dementia. As the population ages, the prevalence of these conditions continues to rise. For professional caregivers and aging services professionals, understanding Alzheimer’s and implementing best practices for person-centered care is crucial. …
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Masterclass: Strategies for Aging Pros – Staff Competency & Caring for the Older Adult
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52:45
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52:45Providing a solid system of ongoing education and verification of competencies is essential for quality care, client satisfaction, and caregiver success. From determining the proper process to measure staff competency to identifying educational resources to support employee knowledge and expertise, this process needs to be user-friendly and mindful…
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Insight for Aging Services Pros: Reimagining Palliative Care for Older Adults
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21:21Integrative palliative care is an approach to medicine that combines palliative medicine with integrative medicine to create a whole-person care approach for individuals suffering serious illness. This evidence-supported and comprehensive approach to care utilizes numerous tools and beliefs that enhance the work of Aging Services Professionals as t…
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Elevate your brand by showcasing your unique value proposition
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25:37
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25:37Andrea believes that storytelling enables businesses to forge deeper connections with their markets. Rather than just explaining what products or services do, she emphasizes the need to elevate the brand’s message. She advises engaging with communication professionals who have industry experience, understand market sentiment, and maintain relations…
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Best Practice Considerations for Aging Services Pros: End-of-life Care Planning
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12:30End-of-life care is a critical aspect of the aging journey, as it focuses on providing comfort, dignity, and support to every individual. It involves complex emotional, physical, and spiritual approaches to care, depending on each individual's needs. For Aging Services Professionals, it is essential to be well-prepared to address any concerns clien…
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Many business leaders, particularly millennials, feel they aren’t receiving the development they need in today’s organizations. A significant leadership gap exists because many companies rely on generic online training or allocate a budget for personal development without proper guidance. Additionally, these organizations often lack a feedback loop…
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Boosting productivity and efficiency with AI
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27:46AI can significantly enhance employee productivity by enabling them to work faster and more efficiently. Despite some concerns about AI replacing human jobs, many employees have reported positive experiences with AI in the workplace. For instance, Steve notes that when his company conducts surveys, the overwhelming majority of employees, even those…
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Insight for Aging Services Pros: Supporting the Aging-in-Place Journey for Older Adults
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24:00According to a 2021 AARP survey, 77% of adults aged 50 and older wish to remain in their homes for the long term. However, despite this desire to age in place, a 2018 survey by HomeAdvisor reported that only 40% of homeowners aged 55 and older had made home modifications to make their homes safer and more accessible. Tune into our latest ComForConn…
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Arnav and Vallabh, two high school students, have been dedicated to community service from a young age. Through their experiences, they discovered that helping others brings out the best in you. Motivated by this realization, they founded the non-profit organization "Open Arms Refugee" to address the harsh realities refugees face daily. The journey…
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Creating captivating video content through the power of storytelling
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26:56Organizations strive to position themselves as trusted partners, aiming to attract and engage their ideal clients. Leveraging the power of storytelling through captivating videos is an effective way to stand out from the competition and showcase core values. Creating high-quality videos is very beneficial; however a well-planned marketing strategy …
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Caleb has worked with many businesses and he says that time is a challenge for business owners as they have too many things to look at. Having the right team to support the management makes it easier. In the initial phase, founders cannot afford an in-house HR person because there is not enough work. At the same time, when you are hiring your first…
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Fostering Positive Aging: Best Practices for Aging Services Professionals
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23:58Focusing on our physical, mental, and emotional well-being can lead to a healthy and fulfilling life as we age. To pursue a path of positive aging, it is important to have support and resources, such as access to health care, social connections, and opportunities for continued learning and engagement. Aging Services Professionals are key members in…
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Aging Services Pro Tips: Building and Retaining Your Team
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14:54Building and retaining a strong team is one of the most critical challenges in the aging services sector. As professionals committed to delivering high-quality care, we understand that our success is deeply rooted in the dedication and commitment of our staff. However, with turnover rates reaching an alarming 82% for home health aides and personal …
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Vladmir built a 'get the job done and client first' culture from the time he started his outsourced IT company. He mentioned that many small business owners think that 'we are not at risk and one of us can handle our IT environment because we are good enough in using the technology or even have a friend who can help us'. Vladmir says that the impor…
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Aman believes that there is a CRM available for every business owner. A professional integration consultant can help pick the right one because he or she will have experience of working with multiple CRM solutions. He thinks two common reasons CRM implementations fail are lack of standard operating process and top management not using the system th…
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Masterclass for Aging Services Pros Strategies Addressing Relocation Stress Syndrome
53:06
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53:06Transitioning into a new living situation for older adults can bring about a number of symptoms that can be complicated by chronic diseases, cognitive impairment, dementia, mobility, and sensory deficits. Understanding the causes of Relocation Stress Syndrome and strategies to better support individuals experiencing it will ensure a better quality …
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NSA - hang around people who can inspire you
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28:54Maile Collmer, president of northern California chapter of the National Speakers Association (NSA) was an introvert growing up and today she is an in-demand speaker and helping people become master networkers and generate a lot of referrals. She encourages people to hang around those who can inspire us to become better. NSA provides great environme…
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Masterclass: Advancing Dementia Care for Aging Services
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47:43For individuals living with dementia, everyday activities have a major impact on their brain function, behavioral responses, functional abilities and sense of well-being. When it comes to home care, having a person-centered approach to care can make a big difference in overall outcomes. As a philosophy of care built around the needs of the individu…
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Focus on your strengths and hire partners for the rest
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27:43Business owners don't know what they don't know. Small business owners try to wear too many hats and there are areas where they are not good at. For example, financial literacy or tax laws are typically not the focus areas of business owners as most of the energy goes into the products or services they are offering. A conversation with an accountin…
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When businesses grow fast, many times they don't have a good HR infrastructure in place. People start a business because they love their products or services they are offering, not because they love HR. So things like a good job description, employee handbook, onboarding, performance management, etc. may get neglected. Companies should look into if…
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Masterclass: Restorative Care to Maintain and Improve Function
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1:00:24Restorative care is part of an ongoing nursing model and often follows rehabilitation. Licensed staff and professional caregivers provide restorative care to preserve a person’s optimum level of functioning and independence, which makes living their day-to-day lives as comfortable as possible. Implementing restorative care into daily routines is es…
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Jeff Katz explained various senior living options for the elderly population. Multiple challenges like physical or mental health issues, loneliness or financial costs may make it difficult for seniors to stay in their homes. Independent senior living, assisted living or memory care communities can be good options and it is not easy for seniors or t…
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Insight for Aging Services Professionals: The Role of Clinical Home Modifications
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14:51As the U.S. population ages, the prevalence of disability and functional limitations and the demand for long-term services and supports (LTSS) will increase. In fact, according to a report from the University of Michigan, 88% of older adults ages 50 to 80 feel it’s important to remain in their homes for as long as possible. Unfortunately, many home…
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