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Club Management Association Of America Podcasts

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Let’s Talk Club Management is a show dedicated to giving an in-depth look at the club management profession. With insider stories of first-hand experiences to best practices from your Association leaders, CMAA looks to provide you with the best information (with a side of fun).
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Pit Pass Indy

Evergreen Podcasts

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Journalist Bruce Martin gives racing fans an inside look at the exciting world of the NTT INDYCAR SERIES in this fast-paced podcast, featuring interviews with the biggest names in the sport.
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The Florida Chapter is the largest of CMAA's Chapters. Our membership is made up of 700 members at 350 clubs throughout the state. While we recognize Florida as one large chapter, our members meet on a monthly basis for education and networking events in five geographic regions around the state: Everglades, Gator, North/Sunshine and Seminole. This podcast is a channel through which we will be able to deliver educational information from the annual Summer Conference Series and similar learnin ...
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It's Personal Stories, A Hospitality Podcast

David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott

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At It’s Personal Stories, A Hospitality Podcast, we believe that leadership is shaped as much by setbacks and self-doubt as by achievements and accolades. That’s why we go beyond titles and résumés to uncover the personal journeys of hospitality leaders—the moments of vulnerability, resilience, and courage that define true success. Since 2022, our mission has been to empower the next generation of leaders by sharing unfiltered stories of growth from across the industry. With more than 250 in ...
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Baron shares how he approaches taking major risks, including moving to 5 countries on 3 continents, and the opportunities created by working in emerging markets, plus how those experiences enhanced his career in the U.S. He also explains why one should not pursue a mentor simply because they occupy a role you aspire to as well as the two key qualit…
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PIT PASS INDY – SEASON 5, EPISODE 66 – Celebrating With The Champions including NTT IndyCar Series Champion Alex Palou and INDY NXT By Firestone Champion Dennis Hauger September 30, 2025 Show host Bruce Martin celebrates the champions on the latest episode of Pit Pass Indy including 2025 NTT IndyCar Series champion Alex Palou and INDY NXT By Firest…
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Leora reveals opportunities to attract and retain the next generation, and she debunks myths about them. Leora also shares tips for developing one’s network into friendships and why doing great work is only Part A of what’s needed to succeed. Plus, she discusses ageism in our industry and why young people should say Yes to opportunities.…
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PIT PASS INDY – SEASON 5, EPISODE 65 – Breaking Down The 2026 NTT IndyCar Series Schedule with Penske Entertainment President and CEO Mark Miles, and IndyCar President Doug Boles September 23, 2025 Show host Bruce Martin helps break down the 2026 NTT INDYCAR SERIES schedule with the two men who helped put it together, Penske Entertainment President…
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You may have seen the social media trend where individuals are asked to try to identify different voices. We’ve seen it with supervisors, teachers, coaches, among others. And it’s now made it to the club industry. Melissa was recently catching up with members on LinkedIn and caught a cool take from Grace Mwirigi, CCM, the Assistant Manager at North…
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PIT PASS INDY – SEASON 5, EPISODE 64 – Heading into the offseason with Pato O’Ward, Scott Dixon, Kyle Kirkwood, Christian Lundgaard, Rinus VeeKay, Josef Newgarden, Callum Ilott and Nolan Siegel September 16, 2025 Show host Bruce Martin has plenty more to unpack in the latest Pit Pass Indy as IndyCar heads into the offseason with a flurry of big ann…
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One of hospitality’s most prolific, well-respected presenters, Jan shares his public speaking journey, including specific things to do before, during, and after your presentation to elevate your public speaking. He also shares how raising your hand can help you to be “seen” by senior leaders, how he navigates tremendous ambiguity, and why acknowled…
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Each summer, hospitality students have the opportunity to intern at some of the most impressive clubs around the country. We wanted to hear what that experience was like, so we invited Alexa Esquivel, a CMAA student member and intern at Houston Country Club, to the podcast to share more about her experience, what she learned, and her advice for fut…
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PIT PASS INDY – SEASON 5, EPISODE 63 – Unpacking the end of the 2025 INDYCAR Series Season with Scott Dixon, Scott McLaughlin, Marcus Ericsson and much more September 9, 2025 Show host Bruce Martin has plenty to unpack in the latest Pit Pass Indy as IndyCar heads into the offseason with a flurry of big announcements. In addition to catching up on a…
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Rod shares his journey from working in high school catering services to becoming President of HVS. He reflects on his growth as a public speaker and his preparation, his approach to leadership, and why he prioritizes and models wellness and self-care. As an openly gay, Latino senior executive, Rob highlights the critical role that workplace culture…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 62 – Team Penske’s Josef Newgarden Wins Season Finale in Nashville. Also, Team Penske and Will Power part ways after 17 seasons September 2, 2025 Show host Bruce Martin has plenty to unpack in the latest Pit Pass Indy Presented by Penske Truck Rental after the final race of the 2025…
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Jacob shares how an early love of video games led to a career in technology and the hospitality industry. He discusses why trust is critical in leadership, reflects on his own leadership evolution and philosophies, and why anticipating and learning from challenges is more important than being perfect. Jacob also talks about cooking as a form of sel…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 61 – Christian Rasmussen’s thrilling win at The Milwaukee Mile. Plus, Tony George, Alex Palou, Will Power, David Malukas, Conor Daly, Jacob Abel and Tim Broyles August 26, 2025 Show host Bruce Martin has seemingly miles worth of content from the Snap-On Milwaukee Mile 250 at The Mil…
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From proving doubters wrong early on to leading with determination and kindness, Carolyne reminds us that “success doesn’t come easy, but small wins build confidence and influence.” She also shared candidly about overcoming imposter syndrome, the importance of surrounding yourself with the right people, and why sometimes the best advice is simple: …
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 60 – Deep Dive with James Hinchcliffe of FOX Sports. Also, Will Power, Conor Daly, Marcus Ericsson, Christian Lundgaard and INDY NXT drivers Dennis Hauger, Caio Collet, and Lochie Hughes August 19, 2025 Show host Bruce Martin has plenty of storylines, and even more interviews, in th…
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Having worked in over 25 countries, Petra career has been built on taking risks and leaning into the resilience she’s built along the way. In this interview, she explains the advantages of interim executive roles and shares the key factors that drove her success. In addition, she details the three things to keep in mind when advocating for oneself.…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 59 – Alex Palou Clinches the 2025 NTT IndyCar Series Championship with Alex Palou. Also, team owner Chip Ganassi, Portland winner Will Power, Liz Power and Pato O’Ward August 12, 2025 Show host Bruce Martin has all the action for the BITNILE.com Grand Prix of Portland presented by A…
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Dorothy Dowling interviews Brian Hicks, CEO of the Hospitality Sales and Marketing Association International. They discuss Brian's career journey, the importance of intentional career paths, effective team leadership, the significance of networking, and the evolving landscape of technology and innovation in the hospitality industry. “Understand you…
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On July 4, HR 1, the 2025 tax legislation was signed into law. The measure features the extension of several expiring tax cuts passed in 2017 and new tax reductions including new federal tax exemptions for qualifying tip and overtime income. There’s a lot to unpack here for clubs. In this episode, we’re joined by Brad Steele, a longtime collaborato…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 58 – Closing in on the INDYCAR Championship at Portland with Alex Palou. Also, Scott Dixon, Kyle Kirkwood, Josef Newgarden and Graham Rahal August 5, 2025 Show host Bruce Martin previews this weekend’s BITNILE.com Grand Prix of Portland presented by Ask ROI as Alex Palou of Chip Gan…
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Dorothy Dowling interviews Tedd Evers, Global Partner, Lead for Travel and Hospitality at AWS, discussing his career journey, leadership during crises, prioritization, and future innovations in hospitality. Tedd emphasizes curiosity, agile thinking, empathy, personal balance, and the critical role of data strategy in transforming the industry.…
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In this episode, we sit down with Tyler Bloom and Rachel Ridgeway, SHRM-CP, of Bloom Golf Partners to discuss Bloom Golf’s 2025 Workforce Trends Study. Released earlier this year, this study provides a comprehensive analysis of the current landscape, uncovering the expectations of workers in the golf industry, their views on career opportunities, a…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 57 – IndyCar’s Alex Palou takes over Monterey with Eighth Win. Also, drivers Pato O’Ward, Santino Ferrucci and Rinus VeeKay July 29, 2025 Show host Bruce Martin recaps Alex Palou’s near-perfect weekend in the Java House Grand Prix of Monterey at WeatherTech Raceway Laguna Seca in Mo…
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Dave shares the importance for both career and joy to collide. An accomplished Executive Recruiter, he discusses the Top 2 Tips for negotiating an offer letter, which most people rarely do, and 3 Traits that make current candidates stand out, which differ from the past. He also explains why everyone in hospitality has an obligation to make our indu…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 56 – IndyCar is “California Dreaming” with Alex Palou, Alexander Rossi, Colton Herta and Scott McLaughlin. Also, new Team Penske President Jonathan Diuguid July 24, 2025 Show host Bruce Martin is “California Dreaming” on this special “Bonus Edition” of Pit Pass Indy Presented by Pen…
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In June, GGA Partners and CMAA released the 2025 Club Leaders Perspective Report, a report that benchmarks operational data and examines current trends across a wide spectrum of private club facilities. On this episode of the podcast, we dive into that report and other research with Michael Gregory from GGA Partners. Access the full report on CMAA …
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 55 – Arrow McLaren takes over Toronto with winning driver Pato O’Ward and McLaren Racing CEO Zak Brown, plus much more July 22, 2025 Show host Bruce Martin is back from the Ontario Honda Dealers Indy Toronto, the only international race of the IndyCar season, after seeing Arrow McLa…
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Heather shares how she views taking risks as pushing boundaries and the quote that helps propel her every day in her personal and professional lives. She talks about how she leaned into compassion and adaptability as key leadership traits during the pandemic. She discusses how public speaking has built her confidence and that she overcomes self dou…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 54 – INDYCAR Heads ‘North of the Border’ for the Ontario Honda Dealers Indy Toronto July 17, 2025 Show host Bruce Martin is heading “North of the Border” for this weekend’s Ontario Honda Dealers Indy Toronto, the only international race of the IndyCar season. Martin has exclusive in…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 53 – Wrapping up the Sukup IndyCar Race Weekend At Iowa with winners Pato O’Ward and Alex Palou. Plus, much, much more July 15, 2025 Show host Bruce Martin has a jam-packed episode of Pit Pass Indy Presented by Penske Truck Rental from the July 14-15 Sukup IndyCar Race Weekend at Io…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 52 – Previewing the Sukup IndyCar Race Weekend At Iowa with Felix Rosenqvist, David Malukas, Conor Daly, Josef Newgarden, Pato O’Ward and Iowa General Manager Kristen Stepinski July 10, 2025 Show host Bruce Martin is in the great Midwest for this weekend’s Sukup IndyCar Race Weekend…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 51 – Wild Race at Mid-Ohio with Scott Dixon, Alex Palou, Graham Rahal, Kyle Kirkwood and the return of Kyle Moyer July 8, 2025 Show host Bruce Martin has all the angles covered from the Honda Indy 200 at Mid-Ohio on this week’s Pit Pass Indy Presented by Penske Truck Rental. Martin …
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 50 – Heading to Mid-Ohio with IndyCar Legend Bobby Rahal July 3, 2025 Show host Bruce Martin has a special bonus episode of Pit Pass Indy Presented by Penske Truck Rental as IndyCar heads to the Honda Indy 200 at Mid-Ohio July 4-6. Martin has exclusive an interview with Bobby Rahal,…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 49 – Get to know Steven Sukup as IndyCar’s doubleheader at Iowa Speedway is approaching July 2, 2025 Show host Bruce Martin looks ahead to the July 11-13 Sukup IndyCar Race Weekend at Iowa Speedway – the next stop on the schedule after the July 4-6 Honda Indy 200 at Mid-Ohio -- on P…
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It’s never a bad time of year to take time to review your club’s policies and procedures. They are essential for managing effectively and making sound decisions for your members, employees, and volunteer board members. What are these policies and what are the best practices for implementation? Let’s find out! In this episode, we are diving into the…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 48 – Road America wrap-up with Alex Palou, Kyle Kirkwood, Santino Ferrucci, Rinus VeeKay, Will Power and Scott McLaughlin June 26, 2025 Show host Bruce Martin wraps up the XPEL Grand Prix of Road America and looks ahead to the Honda Indy 200 at Mid-Ohio on Pit Pass Indy Presented by…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 47 – Road America winner Alex Palou. Also, Christian Rasmussen and Nolan Siegel June 24, 2025 Show host Bruce Martin recaps the major storylines from the XPEL Grand Prix of Road America on Pit Pass Indy Presented by Penske Truck Rental. Martin has exclusive interviews with race winn…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 46 – Road America Preview with Marcus Ericsson, Conor Daly, Will Power, Josef Newgarden, Pato O’Ward, Kyle Kirkwood, Louis Foster, Alexander Rossi, Bryce Aron and Dennis Hauger. June 20, 2025 Show host Bruce Martin has an extensive preview for this weekend’s XPEL Grand Prix of Road …
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 45 – Bommarito Automotive Group 500 Wrap-up with Kyle Kirkwood, Pato O’Ward, Alex Palou, Scott Dixon, David Malukas, Conor Daly, Robert Shwartzman, Rinus VeeKay, Graham Rahal and Jacob Abel June 18, 2025 Show host Bruce Martin has all the action from a wild weekend in St. Louis with…
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It is Hurricane season for our members on the Atlantic coast, running from June 1 to November 30. The National Oceanic and Atmospheric Administration (NOAA) predicts an above-normal 2025 Atlantic hurricane season. It’s the perfect time to talk about disaster preparedness specifically when it comes to communications. Marc Ray, MCM, CCE, CHAE, is an …
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 44 – Bommarito Automotive Group 500 Preview with Scott Dixon, Colton Herta, Christian Lundgaard, Santino Ferrucci, Christian Rasmussen and Sting Ray Robb June 12, 2025 Show host Bruce Martin races into St. Louis with this fast-paced preview of the June 15 Bommarito Automotive Group …
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In a conversation filled with wisdom and experiences, Dorothy Dowling sits down with John Paul Nichols, CEO of Club Quarters, on the hospitality podcast "It's Personal Stories." Nichols takes us through his career, revealing how a strategic blend of opportunistic decisions, international exposure, and cultural diversity has paved the way for his en…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 43 – On to the rest of the IndyCar Season with Team Penske’s Will Power, Scott McLaughlin and Josef Newgarden. Also, Robert Shwartzman, Devlin De Francesco and Jim Campbell, Vice President, Performance and Motorsports, General Motors June 10, 2025 Show host Bruce Martin brings you u…
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We are thrilled to welcome back to our podcast, our favorite cyber security experts at Pulsar Security, a CMAA Alliance Partner, for answers to our questions. Pulsar Security is a cybersecurity company whose mission extends to protect clubs and their members against malicious attacks. The company is a Veteran, privately owned business built on visi…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 42 – Wrapping up the Chevrolet Detroit Grand Prix with winning driver Kyle Kirkwood and Penske Corporation President Bud Denker. Also, 109th Indianapolis 500 winning driver Alex Palou June 5, 2025 Show host Bruce Martin wraps up this year’s Chevrolet Detroit Grand Prix with 109th In…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 41 – Wrapping up the 109th Indianapolis 500 with Roger Penske, Kyle Larson, Kyle Kirkwood, Helio Castroneves, Scott Dixon and much more June 3, 2025 Show host Bruce Martin was at the Indianapolis Motor Speedway for the entire “Month of May” at the Indianapolis Motor Speedway, culmin…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 40 – More from the 109th Indianapolis 500 with Marcus Ericsson, David Malukas, Scott McLaughlin, Will Power, Will Buxton, Dan Towriss and Jill Gregory May 29, 2025 Show host Bruce Martin was at the Indianapolis Motor Speedway for the entire “Month of May” at the Indianapolis Motor S…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 39 – Celebrating the 109th Indianapolis 500 victory with winner Alex Palou, team owner Chip Ganassi, team manager Barry Wanser and crew chief Ricky Davis from the Indianapolis Motor Speedway. May 27, 2025 Show host Bruce Martin was at the Indianapolis Motor Speedway for the entire “…
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PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 38 – 109th Indianapolis 500 Preview with Alex Palou, Pato O’Ward, Helio Castroneves, Kyle Larson, Christian Lundgaard, Takuma Sato and much, much more from the Indianapolis Motor Speedway May 22, 2025 Show host Bruce Martin is at the Indianapolis Motor Speedway for the entire “Month…
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