Sam Littlefield and Steve Roop chat agency and client happenings as well as cover digital marketing trends and news every Wednesday, live from Littlefield Studios in Tulsa, Oklahoma.
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Client Communication Podcasts
Are you a passionate veterinarian seeking to elevate your practice and make a lasting impact in the field? Welcome to "The Vet'Ed Podcast". Join Steven Hermann, Kale Flaspohler and Lindo Zwane - industry experts and thought leaders, as they delve into tailored strategies and nurturing relationships to empower privately owned veterinary practices. Tune in the first and third Wednesday of the month to gain invaluable insights, tips, and inspiration to thrive in your independent clinic. Togethe ...
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Welcome to "Beyond the Mirror," your go-to podcast for business insights in the hair, skin, beauty, and wellness industry. Hosted by Adrienne Varga and Jodie Fielden, we're your guides on a deep dive into these dynamic sectors. Discover industry secrets, actionable strategies, and inspiring success stories that drive business growth. From essential business tips and effective marketing hacks to crafting exceptional client experiences and staying updated on industry trends, we leave no topic ...
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Being your own boss isn’t just about getting clients—it’s about running your business with confidence and authority. Boss Responses is the podcast that helps freelance business owners step into the role of Boss in every aspect of their business. From setting boundaries and managing clients to making strategic decisions and positioning yourself as an expert, you’ll get the insights and strategies you need to take control of your business and make it work for you. Five days a week, we break do ...
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PR 360 is a weekly podcast that brings together the brightest minds in public relations, communications, and media to discuss the topics and trends you need to know about. From C-Suite executives and social media experts to top tech innovators and award-winning journalists, PR 360 delivers engaging conversations that transcend traditional PR talk to explore the ever-evolving intersection of business and media. Get practical insights on topics ranging from AI and cybersecurity to crisis commu ...
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Adversity is never the end of the story. Authenticity. Determination. Trust. Grit. No matter how experienced you are or what industry you’re in, the basics of great leadership are universal. In this podcast, we’re bringing you the voices of leaders who put these attributes into action.
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Features discussions about veterinary journal articles or specific topics related to veterinary medicine. Various experts within veterinary medicine are invited to join the discussions and share what they are passionate about!
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Elevate your wedding services with expert music and planning insights! Hosted by Matthew Campbell, My Wedding Songs’ Chief Party Playlist Officer, each episode encourages 1. DJs/Bands to discover new music trends & client-winning strategies. 2. Planners/Coordinators to master music selection & orchestrate unforgettable moments. 3. All Wedding Pros to learn from industry leaders & boost your client experience. Dive deep into ceremony & reception music tips, personalized for each pro. Intervie ...
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The Contractors Toolbox Podcast from Certified Contractors Network (CCN) is conversations with experts in the contracting industry. We talk about best practices for scaling a successful home improvement contracting company. We'd love for you to join us at contractors.net
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We share the best client attraction and digital marketing techniques for Financial Professionals.
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This series will focus on key skills and strategies available to our audience at their convenience to ensure strong client interactions during Great Season.
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Podcast by InezAnette
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The Deeply Graphic Designcast: Where Creatives Level Up! Hosted by Nick Longo and Mikelle Morrison, this dynamic duo dives into bold ideas, behind-the-scenes insights, and real-world advice to inspire designers, artists, and makers. Don't miss our first series, The Next Level with Tom Lauro. Tune in for the stories, tips, and fresh perspectives that’ll spark your next big creative move!
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Real Estate Team OS is your guide to starting, growing, and optimizing a real estate team. Weekly episodes give you stories, insights, decisions, and hard-learned lessons of team leaders, operations leaders, brokerage owners, and real estate agents at every stage of business growth from solo agent to mega team.
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Discussion about various business models that require minimal initial investment and can potentially lead to significant income, often starting as labor-intensive personal services. It explores examples like pet sitting, lawn care, and handyman services, highlighting how these can grow from small-scale efforts to substantial earnings through client acquisition and efficiency.
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Are you ready to delve into the emotional side of money, enhance your practice, and forge deeper connections with your clients? The Human Side of Money Podcast offers actionable ideas and strategies to empower financial advisors with the skills needed to excel in understanding the behavioral aspects of finance. Join Chief Behavioral Officer Brendan Frazier as he shares invaluable insights, tips and strategies. Subscribe now to elevate your practice and client interactions!
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Welcome to “Swift Chats” in the Financial Services Industry, a podcast brought to you by Impact Communications, where your hosts Marie Swift and Jonny Swift speak with interesting people in the financial services industry and the financial planning profession. Our podcast spotlights independent financial advisory firms, allied financial services institutions, and “fintech” companies that we think are adopting "Best Practices" in the industry. We also share our own tools and ideas aimed at he ...
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Welcome to the Business Advisor Podcast, the go-to show for accountants, bookkeepers and CFOs tired of the grind of client work and eager to step into the role of a business advisor. This podcast is designed for those looking to increase their income and impact by transforming businesses and lives. Each week, we bring you practical, workshop-style episodes, insightful conversations, and a good dose of humor to equip you with the confidence, clarity, and cash flow strategies you need. So, hit ...
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🎙️ Agent 2 Agent: Your Roadmap to Building a $2 Million Dollar Gross Commission A Year Real Estate Team from Scratch, with Tim Brooks 🎙️ Ever wondered how top-producing real estate agents climb their way to the peak of the industry? Tim Brooks did, and he not only cracked the code but became one of the top agents himself. But what happens when you leave all that behind, pick up your life, and start fresh in a brand new market? Welcome to "Agent 2 Agent," the only real estate podcast that tak ...
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How To Start Up: hear what to do now, next or never when starting & scaling a business. Subscribe to hear more great advice from successful entrepreneurs & receive invitations to our podcast events. Hosted by Juliet Fallowfield, founder of B Corp Certified PR, communications & podcast production consultancy Fallow, Field & Mason, How To Start Up hopes to bring you confidence, encouragement & reassurance when building your business. We cover everything from founder health, to how to write a p ...
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This show has moved to http://www.imanaghay.comYou can find the recordings of all the shows and sign up for the new ones under Weekly Business Class on my blog.
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Better conversations. Better outcomes. | Presented by BMO Global Asset Management
Ben D. Jones and Emily Larsen with BMO Global Asset Management
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In today’s environment, financial advisors are faced with many challenging conversations that meet at the intersection of money and emotions. Enter Better conversations. Better outcomes., presented by BMO Global Asset Management. This podcast seeks to enhance advisor conversations by exploring topics relevant to today’s trusted advisors. Ben D. Jones and Emily Larsen interview experts covering wealth advising from every angle and provide ideas for client engagement, portfolios and practice m ...
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Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancin ...
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Nurture Small Business shares small business growth ideas, survival strategies, and stories of how women entrepreneurs creatively nurture their businesses for success. Join us as we amplify our voices as one, uplifting and creating a thriving space for women-owned small businesses. Topics included: Bipartisan Legislation that Impacts Women-Owned Small Businesses, Resources for Women Business Owners, Self-Care for Women Small Business Owners, Business Development, Boundaries Within a Family B ...
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The Tech Savvy Professor, hosted by Dr. Marty Jencius (Kent State University) and Dr. Eric Perry (Keiser University), are two professors' love for all things technology. TSP will be brief weekly conversations regarding what technology they are currently enjoying. You'll get helpful ideas of great software, apps, and hardware as they can be used in your academic and non-academic life.
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Hard Hat Chat is your backstage pass to the gritty and sometimes mind-blowing world of construction. Hosted by Justin Smith, CEO at Contractor Plus, and Gerritt Bake, CEO at American Contractor Network, this show is all about keeping it real—no corporate fluff, no sugarcoating. Tune in each week for straight talk on growing a contracting business, avoiding industry pitfalls, and sharing the occasional “holy sh*t, did that really happen?” job site story. Whether you’re a seasoned pro or just ...
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Ethical Voices Podcast: Real Ethics Stories from Real PR Pros
Mark McClennan, APR, Fellow PRSA
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Ethical Voices is a weekly podcast featuring real stories, from real PR professionals about real ethical issues they have faced. Hosted by Mark McClennan, APR, Fellow PRSA, each week highlights a new PR professional and one key ethical decision or challenge they faced in their career.
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A podcast by Buildertrend that explores people, technology and innovation.
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When disasters strike, clients look to you, the insurance agent, for answers. "Claim Your Ground" delivers restoration strategies and expert advice to help you streamline claims, build trust, and lead with confidence. Gain the tools to deliver faster resolutions, stronger partnerships, and better outcomes for every client. Claim your expertise. Claim your success. Claim Your Ground.
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Welcome to AutoFix AdvisorCast, the podcast where automotive service advisors finally have a place to call home. Hosted by industry veteran Michael Doherty, with over 28 years of experience in the trenches, this show dives deep into the challenges, frustrations, and demands of being a service advisor in the independent auto repair world. AutoFix: AdvisorCast isn’t just about problems; it’s about solutions. Michael Doherty shares best practices, actionable tips, war stories, and fresh ideas f ...
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Join us every Thursday as we embark on a journey of self-discovery, growth, and transformation in pursuit of healthy, authentic, and fulfilling relationships!
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Listen for our weekly episodes including ADVOCACY UNPLUGGED, WIN-INNOVATION ROUNDTABLE, LEADERSHIP UNLEASHED, TALENT TRAILBLAZERS, WHAT'S TRENDING & NEW MEMBER SPOTLIGHT!
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Podcast by Talking with Tom
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Welcome to Rabbit, Rabbit, the podcast for people who are figuring it out—at work, in life, and everywhere else. Hosted by Kristine—a coach, strategist, and self-proclaimed work-in-progress—this show is about slowing down, tuning in, and building a life that works for you. Each episode dives into the challenges and joys of balancing ambition with intention, offering a fresh perspective on how to create space for both professional growth and personal fulfillment. Whether you’re chasing big ca ...
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Your daily dose of news, insights and commentary in the Market Research industry from a 25-year veteran.
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The NABIP Healthcare Happy Hour podcast is released every other Thursday afternoon by the National Association of Benefits and Insurance Professionals, and includes a recap of the week’s top issues in healthcare and health insurance politics and policy.
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Join the discussion of behavioral marketing, consumer trust, and loyalty. Clicksuasion’s marketing frameworks are founded on behavioral economic and behavioral finance principles. Learn applicable data-driven strategies to influence change, employee engagement, and human decisions.
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The Google Ads Podcast is here to help you achieve your business goals with Google Ads! Brought to you by Solutions 8, the global authority in the Google Ads space and one of the world's leading PPC agencies. Listen in to get the best PPC strategies, tutorials, tips, tricks, hacks, best practices, and REAL case studies. Go to Sol8.com to get help with your Google Ads
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The LMA Podcast focuses on hot topics in legal marketing, member education and the business of law.
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Learn various aspects of coaching and see how it can be helpful in your career and life in general. Improve your relationships and how you interact with the world as you learn to listen more, judge less and view others with unconditional positive regard.
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Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous. Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We've got a host for th ...
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She knew she could, so she did. I am Devenee Schumacher, a chef and food pioneer, who has a passion for quality, service and all things natural. Developing a brand with $500 and growing it into a multimillion-dollar business didn’t come without its fair share of challenges. Setting myself apart from the stigma placed on women in a male dominated industry, I have helped create a path for others to become strong, confident leaders, to use their abilities to create change and develop individuality.
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Bill Caskey and Bryan Neale deliver practical, no-nonsense sales training through their signature blend of humor, real-world insights, and actionable frameworks. Each episode tackles the challenges you face daily: prospecting, overcoming buyer resistance, pricing strategies, cold calling, deal coaching, and building long-term client relationships. Whether you're a sales professional, manager, or leader, you'll discover how to shift your mindset, leverage your natural talents, and create sust ...
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“The Brighthouse Financial Insights Panel” is a monthly podcast where leading experts share advice and strategies for financial professionals. Through these conversations, our panelists offer insights and tips to help strengthen businesses and build client relationships that last. Topics have included: prospecting and referrals, business strategies, milestone and retirement planning, women in retirement, and understanding client needs and behaviors. Disclosure: In these podcasts, the terms “ ...
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Our podcast is to discuss SEO and Marketing topics, trends in digital marketing and changes to search optimization strategies. Visit https://full-cup-marketing.business.site for more SEO Tips and Trends.
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If you’re a small business owner, business coach, or consultant looking to optimize your sales process, close more deals, and automate your client pipeline, "Pipeline Power: CRM Sales Systems for Business Owners" is the podcast for you. Join Mary Sue Dahill, a customer relationship management (CRM) expert and sales systems strategist, as she dives into the world of CRM-driven sales pipelines and automation. Mary Sue isn’t about generic business systems—she’s laser-focused on the tools and ta ...
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Subscribe to receive every episode of every show on the FIR Podcast Network
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Welcome to *The Art of Therapy*, a podcast for psychotherapists and mental health professionals dedicated to refining their skills and deepening their therapeutic impact. Hosted by clinical psychologists Dr Warwick Phipps and Marizaan Koen, each episode explores not just what therapy is, but how to do it more effectively—delving into the nuances, techniques, and complexities of the therapeutic process. Through thoughtful and practical conversations, they model and demonstrate a process-orien ...
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Client Management Tips: How to Win Back Unhappy Clients & Master Communication Cadence
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Is your client unhappy with results? Learn how to rebuild trust, realign expectations, and set the right communication frequency for every client relationship in digital marketing and Google Ads. Watch this video now as our Account Manager, Tressy Dsouza, with our Marketing Director, Bryan Caranto, share valuable insights to help boost your client …
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Navigating Client Communication in the Pool Industry
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Text us a pool question! In this episode of the Talking Pools podcast, hosts Steve and his co-host discuss their personal lives, including upcoming vacations and wedding plans. They delve into the challenges of client communication in the service industry, emphasizing the importance of setting expectations and maintaining open lines of communicatio…
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[SUMMIT] Client Communication and Social Media Strategies for Today's Market
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Mentioned in this episode: Learn more and sign up for Unlock (Nov 2-5 in Vegas) Try out the free AI-driven Team Bot from Real Estate Team OS Welcome to our sixth and final episode in the all-new Summit Series! As we were in the third episode, we’re joined by four real estate agents in one conversation: - Bree Tucker with Pozek Group - Tony Galarza …
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ALP 276: How to handle unsolicited agency acquisition emails
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In this episode, Chip and Gini discuss the frequent occurrence of receiving offers to buy agencies and how to handle these communications. They share their own experiences of receiving such emails, including the prevalence of fraudulent or unserious offers. Gini describes her method of vetting these emails, such as examining URLs and LinkedIn profi…
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Eco-systemic Leadership Coaching Ep:4 - Trust in the Space of Leadership
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The discussion opened with insights from Amy Edmondson and Brené Brown, highlighting how trust is built incrementally through "micro moments" and the critical role of vulnerability. Asha shared a powerful personal anecdote of how her vulnerability during a challenging period in Bangladesh fostered deep team connection and enabled significant profes…
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Text us a pool question! takeaways Weather can impact work conditions significantly. Hiring the right employee requires thorough background checks. It's crucial to switch off from work after hours. Finding a balance between work and personal life is essential. Taking time off is important for mental health. Engaging in hobbies can help relieve work…
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What If Everything You Know About Sales Growth is Wrong?
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Bill and Bryan dive deep into four powerful quotes that challenge conventional sales thinking and offer fresh perspectives on growth and success. From Buckminster Fuller's wisdom on building new models to Elon Musk's insights on optimization, this episode will make you question everything you thought you knew about scaling your business. The guys a…
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Shifting Gears - The Next Level with Tom Lauro
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On episode 10 of The Next Level Tom chats with John Boran Jr. about shifting careers from the agency world into higher education. They discuss the need for more practicing professionals in the education sector, and how volunteering your time and knowledge can benefit your personal work. Socials: @multioculartype | @johnboranjr Portfolios: multiocul…
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94. Creating Content That Stands Out & Gets Clients
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In this episode, I tackle one of the most requested topics from our community: how to create content that cuts through the noise and builds trust with premium advisory clients. I reveal why most advisors are stuck in a cycle of inconsistent posting and ineffective marketing—and how to break free. I’ll walk you through a clear, actionable strategy f…
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The Google Ads Mistake You're Making (That's Costing You a Fortune)
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Are your Google Ads clicks costing you a fortune without conversions? Discover the mistake that’s often overlooked: a poor ad-to-landing page match! In this video, Account Manager Kayla Anderson and Paid Media Manager Amelia Lark share why this hurts your Quality Score, drains your budget, and how perfect relevance gets you more sales. Watch the vi…
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SEO and AI: Content, Voice, and Community for Business Growth
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This briefing summarizes a training session led by Martha Krejci for the SCORE Space Coast Chapter, focusing on leveraging SEO and AI for business growth. Krejci, an SEO expert with a cellular understanding of algorithmic changes, emphasizes that effective SEO revolves around answering questions already present in potential customers' minds. The tr…
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Eco-systemic Leadership Coaching Ep:3 - Unlocking Teams Excellence Through Eco Systemic Leadership
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Key Takeaways: Eco-Systemic Coaching is Holistic: This approach goes beyond individual development, focusing on how leaders and teams operate within the broader organizational system and its interdependencies. Balancing Ask vs. Tell: Effective leaders blend directive and coaching styles, understanding when to empower through questions and when to p…
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Today’s podcast is a discussion about "Social Media Marketing: Ask the Experts!", presented by Score, and supported by the SBA. The discussion covers the general benefits of social media marketing for businesses, including building awareness, establishing authority, fostering authenticity, building relationships, affordable growth, customer support…
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What It Means To Be Truly Heard: Entering The Client's World
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In this episode of The Art of Therapy, we explore what it truly means to understand the client’s frame of reference. We talk about active listening, suspending your own perspective, and why it matters that the client feels understood—not just heard. 🎧 Subscribe now and master the art of communication in therapy. Learn more about CPD-accredited, in-…
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You’re Not Fighting Mustard Algae—You’re Feeding It
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Text us a pool question! It’s Floc It Friday, and Rudy’s bringing the fire—along with borates, polyquats, and the brutal truth about mustard algae. In what might be our most packed episode to date, Rudy Stankowitz dives headfirst into the evolving mustard algae crisis in 2025—why your go-to treatment (sodium bromide) is now banned, how diatoms are …
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Service Advisors: It's Time to G.R.O.W. Up!
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Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the concept of G.R.O.W.—Getting Rid of Old Ways—in the world of service advising. Michael shares…
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Score presents Product Development and Market Strategies
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This source is an excerpt from a webinar transcript by Score, a non-profit organization offering free mentorship and resources to small businesses, funded by the SBA. The webinar, led by Tim D'Andrea, a seasoned product development expert, outlines the steps to developing a product from idea to market. Key topics include market research, funding ac…
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Why proven systems outperform scrappy hustle – with Brad Leavitt & Tim Coughran
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Today on “The Building Code”, Charley sits down in studio with two of the best in the business: Brad Leavitt of AFT Construction and Tim Coughran of Alderview Construction. Brad and Tim pull back the curtain on how they went from lone-wolf contractors to respected leaders of systemized, scalable construction companies. From In-N-Out-inspired SOPs t…
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Communicating with today’s couples & Book series with Stephanie Rivkin - E154
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In today's episode, Matthew Campbell of My Wedding Songs and Stephanie Rivkin of Royal Beats DJ Services talk about how to communicate with today's engaged couples and her upcoming book series! Stephanie Rivkin / DJ Stephanie Stardust Stephanie Rivkin, professionally known as DJ Stephanie Stardust, is a traveling wedding and event DJ, event alchemi…
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🛑 Ransomware Reloaded: The Cyber Threat That Won’t Cover Itself (Merlin Attack Pt. 2)
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Text us a pool question! In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics related to pool maintenance, including the importance of reliable staffing, the impact of ransomware attacks on the industry, and the significance of effective water testing. They emphasize the need for strong cybersecurity measures, …
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Hiring Gen Z marketers: Culture clash or superpower?
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On this week’s Little Talks we’re talkin’ about Gen Z, with some insight from one of our resident Gen Z voices in the office, Claudia! Claudia tells Sam and Roop about how purpose at work matters. A paycheck is great, sure, but waking up every day to do work that actually makes an impact? That’s where it’s at. She reminds the gang that fulfillment …
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Smarter Content, Better SEO: AI Tips for Legal Marketing Strategies
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Join host Natalia Villanueva and digital marketing expert Amanda Sexton for a focused discussion on how generative AI is transforming SEO and content strategy in the legal industry. From the pitfalls of AI-generated content to the power of storytelling and performance metrics that matter, this episode equips legal marketers with practical ways to s…
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Tech-Talk Reframing Communication: Honesty, Positivity, and Professionalism
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Tech-Talk offers guidelines for effective communication, particularly in challenging situations. It emphasizes the importance of rephrasing negative or unpleasant scenarios to maintain a positive and solution-oriented tone. Tech-Talk suggests avoiding apologies for delays and instead expressing gratitude or focusing on immediate solutions to preven…
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Text us a pool question! In this episode, Sarah the Pool Girl dives deep into the world of pool filtration, exploring the pros and cons of cartridge, DE (Diatomaceous Earth), and sand filters. With her signature blend of humor and hands-on know-how, Sarah breaks down the maintenance requirements, efficiency levels, and practical realities of each f…
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Client Management Basics: Onboarding Clients & Setting Expectations For Success
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Our Account Manager, Tressy Dsouza, reveals her approach to onboarding new clients. With our Marketing Director, Bryan Caranto, Tressy also shares how to set clear performance expectations, adapt your communication style to different client personalities and technical levels, and ensure long-term client satisfaction from day one. Connect with Tress…
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The Importance of Diverse AI Ecosystems with Bob Bilbruck
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Bob Bilbruck, founder of Captjur, is an accomplished and visionary CEO with nearly 30 years of experience in emerging markets and technology. In his third appearance on PR 360, he discusses his role in bringing flag football to the 2028 Olympics, the importance of diverse AI ecosystems, and the need for the U.S. to stay competitive in the global AI…
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Mid-Year Check-Up: How to Finish 2025 Strong
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Bill and Bryan tackle the crucial mid-year evaluation every salesperson should be doing right now. With two quarters behind us and a time-compressed second half ahead (thanks to holiday season), they break down practical strategies for looking backward and forward to maximize your year-end results. Plus, Bryan shares his fascination with meter read…
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Building Tools People Actually Want to Use with Zach Hawley and Will Aja, co-founders @ SteerCo
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In this episode of SaaS Therapy, Casey Trujillo speaks with Zach Hawley and Will Aja, co-founders of SteerCo, about their journey in customer success and the challenges of startup life. They discuss the importance of empathy in customer interactions, the emotional rollercoaster of entrepreneurship, and how their software aims to automate QBRs to fr…
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Episode 13: What’s Trending- Leading from the Boardroom: Branding, Business, and Board Service with Alyssa Gelbard: Founder & CEO, Point Road Group, and Helaine Suval: Founder and President, Suval Consultants ...
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Be sure to tune into the latest episode of “What’s Trending”! Guests Alyssa Gelbard, Founder & CEO of Point Road Group, and Helaine Suval, Founder and President of Suval Consultants, are joined by hosts Marsha Gordon and Amanda DePalma for an insightful and empowering conversation on the trends transforming today’s boardrooms—and how executive coac…
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070 Mastering Real Estate Business Financials with Andy Mulholland
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Mentioned in this episode: Chat with the wisdom of every Team OS guest Learn more about Unlock (November 2025 in Vegas) Andy Mulholland spent a decade building and running a successful real estate team. He and his wife, Ellyn, now run the books for many top real estate teams. He joins us on Real Estate Team OS to help you get a handle on your real …
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Text us a pool question! In this lively conversation, Andrea and Paulette share their weekend experiences, focusing on pool maintenance challenges, unexpected wildlife encounters, and community events. They discuss the joys and frustrations of managing pools, including a memorable 4th of July pool adventure and a design contest announcement. The co…
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FIR #471: Can You Be Influential and Anonymous at the Same Time?
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There’s a new brand of influencer. Faceless creators wield their influence while never appearing on camera, while VTubers — virtual YouTubers — employ AI-generated avatars instead of showing their faces. This is no flash-in-the-pan trend. One network of faceless creators grew from 5,000 to 21,000 creators in just three months, with some raking in a…
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Fighting Mosquitoes and Misinformation: Ethics in the Public Health Trenches
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This week on Ethical Voices, Tammy Gordon, the (past) public information department manager for the Coachella Valley Mosquito and Vector Control District. [Editors note: I sat on this interview for way too long and she is now Director of Public Affairs at the Citrus Heights Water District], discusses a number of important ethical issues, including:…
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Text us a pool question! In this episode of the Talking Pools podcast, the hosts discuss various aspects of fiberglass pools and skimmer boxes, including their design, safety features, and the challenges of installation and repair. They share insights on the importance of learning in the pool industry and emphasize the need for proper techniques an…
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Freelance Fails to Avoid - Cole Friendman
1:15:31
1:15:31
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Guest: Cole Friedman | colefdesign.com Freelancers, beware! In this episode, we’re joined by designer and creative thinker Cole Friedman to break down the 5 biggest mistakes freelancers make, and how to stop making them. Whether you're new to freelancing or knee-deep in client chaos, these lessons are essential for protecting your time, sanity, and…
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93. Understanding Conflict and Avoidance in Sessions
10:53
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In this insightful episode of The Business Advisor Podcast, I dive deep into the often-avoided topic of client conflict—an issue every advisor faces but few discuss openly. I share personal experiences, expert insights, and a powerful framework called "GRACE" to help you navigate emotionally charged situations with empathy, curiosity, and professio…
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What Really Happens When We Communicate: A Therapist's Guide to the Communication Model
12:24
12:24
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What really happens when we communicate—and why does it so often go wrong? In this episode, Dr Warwick Phipps and Marizaan Koen unpack the 8-step communication model to reveal the hidden complexity behind every therapeutic interaction. From misaligned tone and timing to decoding errors and behavioral feedback, they explore why communication so ofte…
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The Quiet Bromide Ban, the Sudden Pentair Cap, and the PIC Bond That Could Save You
37:37
37:37
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37:37
Text us a pool question! Pentair just dropped a bombshell on pool pros: effective immediately through August 31, 2025, they’re capping purchase orders at 30% above your July–August 2024 levels. Anything above that? Denied. Pentair caps your buying power. The EPA quietly bans sodium bromide. And bonding? Finally, some clarity. In this episode, we ta…
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Convert More Calls With Empathy and Clear Communication in Your Shop
16:49
16:49
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Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to turn transactional phone calls into valuable opportunities for customer connection. Mich…
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Eric and Marty review tips for using reference managers for scholarship and some of the experiences they have had using them. Getting Started Pick One & Stick With It Both tools are excellent—Zotero is known for openness and simplicity, Mendeley integrates tightly with PDFs and is Elsevier-backed. Try both, but avoid switching mid-project. Install …
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If you've ever heard, “Tables 1–4 can now go to the buffet,” and cringed a little... this episode is for you. On this episode of the Wedding Songs Podcast, host Matthew Campbell of My Wedding Songs dives into how something as ordinary as inviting tables for dinner can be transformed into a meaningful guest experience. Inspired by Unreasonable Hospi…
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Rebranding isn’t just for B2C. This week, Sam and Roop discuss when and why B2B brands should consider updating their look, messaging, or even name. From rebrand to refresh to repositioning, we go through the 'when' and the 'why' of the matter so you know if it might be time to consider making a change. We also go through some real-world B2B rebran…
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Client Communication Tips on Boundaries, Updates & Tough Conversations
5:51
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Ever wonder how to juggle client requests, keep them in the loop, and tackle those tough conversations? Our Account Manager, Tressy Dsouza, with our Marketing Director, Bryan Caranto, share her proven system for digital marketing and Google Ads client management. Learn how to establish firm boundaries without sacrificing responsiveness, leverage po…
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Sodium Bromide, Silver Bullets, and Poolside Science
20:57
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Text us a pool question! In this conversation, Sarah discusses the recent regulatory changes affecting pool chemicals, particularly sodium bromide, and its implications for pool maintenance. She shares insights on effective algae treatment techniques, the importance of managing metal levels in pools, and the role of chlorine in controlling algae. S…
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Effective Environmental Communications in a Changing Landscape with Jennifer Avril
27:54
27:54
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Jennifer Avril, a communications professional specializing in strategic and effective change for both corporations and nonprofits, is a Senior Account Manager at Warner Communications. In this interview, she discusses the importance of effective communication in addressing climate change, how regulations can create opportunities, and the role of th…
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In this episode, Bryan unpacks a counterintuitive truth: the more structure your sales team has, the more freedom they gain. As markets grow more competitive and buyers become increasingly digital-savvy, a well-crafted sales playbook isn’t just helpful. It’s essential. Bryan explores how playbooks streamline the sales process, remove friction, and …
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Richard Bagnall on the Barcelona Principles 4.0
47:06
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How do we prove the real value of communication in an age of fragmented media, AI-driven analysis, and relentless demand for results? In this episode of FIR Interviews, we talk with Richard Bagnall, a Board director at AMEC, the International Association for the Measurement and Evaluation of Communication, and a global authority on comms measuremen…
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