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Canadian Health Information Podcast

Canadian Institute for Health Information

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The Canadian Health Information Podcast (CHIP) features in-depth conversations about the health of Canadians and the performance of Canada’s health systems. You’ll hear from the people behind the numbers — those working hard on the front lines, the policy-makers who rely on data to make informed decisions, and patients and caregivers who bring their lived experiences to the conversation. Join host Avis Favaro and learn about the work being done to keep Canadians healthy.
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According to CIHI’s new report on the state of Canada’s health workforce, 5.7 million Canadians don’t have a primary care provider. In this episode, host Avis Favaro talks with Emily Stevenson, the director of Practice and Policy with the Ontario Physiotherapy Association, and family physician Dr. Alexander Glover about one way to ease pressures on…
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When you call 911, police, fire or paramedics respond. But did you know they have no access to any medical information before they arrive? They’ll only get it at the scene — if you’re conscious and can tell them, if someone else is there, or if you have a medical bracelet or card with details. But even then, studies show the information, which is r…
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New data shows that 2 in 5 Canadians say they aren’t getting any or enough mental health care to improve their lives. Host Avis Favaro talks about a first, and historic, step for mental health in Canada. Data collected from a new agreement between Ottawa and the provinces and territories is being used to measure how mental health services in the co…
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“Canada First” is a phrase politicians have been using a lot lately. But it’s been focused primarily on steel, aluminum and other consumer products. Nurse and scientist Anne Snowdon wants to change that. She’s been documenting Canada’s chaotic and vulnerable medical supply system that she says puts patients and health care workers at risk. There ar…
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 Chet Walker wants to warn Canadians about how dangerous e-scooters can be. His son Austin was killed after a driver hit him while he was riding home on an e-scooter. In fact, CIHI data shows a 22% increase in hospitalizations from e-scooter injuries across the country. Doctors are starting to send out an alert — as they document the rising fractur…
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What can we learn about the mysteries of autism by combining artificial intelligence and Canada's valuable health data? That is the question posed by Dr. Christine Armour, pediatrician and geneticist at the University of Ottawa, and a physician scientist at the Children's Hospital of Eastern Ontario. Join host Avis Favaro as she learns about a firs…
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Imagine being just 8 years old and having to translate your parents’ medical information into a language they understand. That’s the story of Kayathiri Ganeshamoorthy, who’s made a career out of helping others avoid the misunderstandings and medical errors that come from inaccurate and poor communication. This episode is about how CIHI is drilling …
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He’s a doctor and scientist who’s helped steer Canada’s public health systems through new diseases like COVID-19 and through a revolution of data-based health care. Dr. Vivek Goel, president and vice-chancellor of the University of Waterloo and CIHI’s former Board chair, joins host Avis Favaro to discuss his long career as an academic and the insig…
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What are the challenges of leading a national health data organization like CIHI? CIHI’s new CEO, Dr. Anderson Chuck, talks about transformation in a changing world — from giving patients, health practitioners and researchers faster access to data, to improving analysis and context around the numbers. Find out his vision for how data can power the …
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Sunjung is a Staff Product Designer at GitLab, focused on solving technically complex problems and enhancing the developer experience. She is currently pursuing an MBA, which fuels her passion for creating sustainable solutions to complex challenges that foster societal change. Where to find Sunjung: LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/sunjun…
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Sunjung is a Staff Product Designer at GitLab, focused on solving technically complex problems and enhancing the developer experience. She is currently pursuing an MBA, which fuels her passion for creating sustainable solutions to complex challenges that foster societal change. Where to find Sunjung: LinkedIn: ⁠https://www.linkedin.com/in/sunjung27…
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How far do you have to travel for health care? Down the street? To a hospital in another town? How about to an entirely different province? A new CIHI report shows that 1 in 11 people admitted to hospital in Canada have what’s called a high travel burden. Meaning there’s no clinic, no hospital — sometimes not even roads to get to the medical care t…
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Meera is a UX Researcher with expertise in human factors and HCI. She has led innovative product research in automotive (Ford, NIO) and construction tech (Autodesk, ServiceTitan). Currently leading enterprise SaaS research at ServiceTitan. Her work has appeared in SXSW, Auto blogs, and ENR. She is passionate about making complex systems user-friend…
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Meera is a UX Researcher with expertise in human factors and HCI. She has led innovative product research in automotive (Ford, NIO) and construction tech (Autodesk, ServiceTitan). Currently leading enterprise SaaS research at ServiceTitan. Her work has appeared in SXSW, Auto blogs, and ENR. She is passionate about making complex systems user-friend…
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Behind operating room doors, medical teams work under extreme pressure to save lives. And all that pressure can make for a toxic work environment. Research shows that many OR staff and trainees report being victims of uncivil behaviour — rude and demeaning comments, being ignored or sometimes colleagues not even knowing their name. Dr. Carol-Anne M…
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Sarah is a Senior UX researcher, writer, and process nerd. Working from Toronto, her research experience includes fintech, automotive, safety and healthcare products and websites. She’s passionate about bridging the gap between users and teams with thoughtful inquiry and storytelling. Where to find Sarah: LinkedIn: ⁠https://www.linkedin.com/in/sara…
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Sarah is a Senior UX researcher, writer, and process nerd. Working from Toronto, her research experience includes fintech, automotive, safety and healthcare products and websites. She’s passionate about bridging the gap between users and teams with thoughtful inquiry and storytelling. Where to find Sarah: LinkedIn: https://www.linkedin.com/in/sarah…
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It’s called the hidden killer. That’s because there’s little public awareness about sepsis and not a lot of data on how many people it really affects. But Amalie Henze is out to change all that. This Canadian teen knows its dangers all too well after almost dying from septic shock and having her hands and feet amputated to save her life. She’s not …
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Each year, there are over 15 million visits to emergency departments across Canada. But new CIHI data shows that 15% of these — that’s 1 in 7 — could potentially have been treated by a doctor or nurse practitioner in primary care. While ED doctors don’t want to discourage anyone from going to emergency, they do acknowledge that this statistic highl…
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“You have dementia” are 3 words no one wants to hear. For the three-quarters of a million Canadians living with the disease and the 1.7 million projected to develop it, it’s a painful reality they all must face. But what happens after diagnosis — to patients, families and caregivers? Host Avis Favaro speaks with • “Care-y godmother” Katrina Prescot…
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40 amputations a day are performed at hospitals across Canada. And the single biggest culprit is diabetes. Host Avis Favaro meets with• Harish Rangan, who knows first-hand what it’s like to lose a limb to the disease• Dr. Karim Manji, director of the Zivot Limb Preservation Centre in Calgary, whose team is working on ways to reduce the number of am…
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Brenda is a tech-loving problem solver with a deep passion for meeting user needs and ensuring an optimal customer experience. With a solid foundation cultivated over the past 3 years, she has honed her skills in comprehending the dynamic landscape of agile product development, outlining customer needs, and utilizing data-driven insights to inform …
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In this special edition of the CHIP, host Avis Favaro sits down with David O’Toole as he contemplates the biggest challenges and successes of his 10 years as CIHI’s president and CEO. To read more about the Pan-Canadian Health Data Charter click here. This episode is available in English only. Episode transcripts can be found on our podcast web pag…
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With an exodus of family doctors — due to burnout caused by heavy workloads, difficulties getting patient referrals and financial stress — 1 in 5 Canadians do not have direct access to primary care. Why is family medicine so important and what can we do to repair this over-burdened health care sector? Listen as host Avis Favaro speaks with 2 physic…
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According to the latest CIHI data, almost all (93%) patients experiencing homelessness were admitted to hospital via the emergency department — a high proportion that suggests inadequate access to primary care. In this episode of the CHIP, we’ll hear about the complex health needs of the growing number of people who are unhoused and turning to hosp…
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From staffing shortages and physician burnout to department closures and lengthy wait times, there is little question that Canada’s emergency departments are overwhelmed. Some EDs are so busy that hallways are packed with gurneys of patients waiting days to be admitted or, in some cases, choosing to walk away without receiving the emergency care th…
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As Canada’s population ages, it is expected that an increasing number of people will become frail. Individuals living with frailty have an increased risk of the following: hospitalizations, longer hospital stays, hospital readmissions, emergency department visits and in-hospital death. New data shows that more than one-third of all hospitalized old…
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Hospital harm — medical conditions that patients experience in hospital that they did not have when they were admitted — is on the rise. A new CIHI analysis shows that 1 in 17 patients admitted to hospital was unintentionally harmed during their stay. Meanwhile, nurses and other health care workers charged with caring for patients in Canada are str…
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Clips from the following sources were used in this recording: CTV News (Drivers dodge flames and smoke from Nova Scotia wildfire | DRAMATIC VIDEO) CBC News (As unprecedented fire year rages on, experts warn of longer, more destructive seasons) Reuters (Nova Scotia floods cause 'unimaginable' damage) CTV News (State of emergency in Quebec | Mass flo…
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The federal government reached a funding agreement recently with Canada’s provinces and territories that will add roughly $46.2 billion in new money over 10 years to be directed at 4 priority areas: family health services, health workers and backlogs, mental health and substance use, and a modernized health system. In this episode of the CHIP, we s…
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Lade Tawak is an Experience Designer & UX Researcher who has worked with startups, agencies, and multinationals across the globe. She has an academic background in Psychology. She is passionate about Jesus, teaching, and building products, people, & communities. Where to find Lade: Website: http://ladetawak.com/ LinkedIn: https://linkedIn.com/in/la…
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Ogeh is an experienced product designer practicing human-centered design and crafting products and services with multidisciplinary teams at scale. Where to find Ogeh: LinkedIn: https://www.linkedin.com/in/ogechukwu-ezeonu/ Instagram: https://www.instagram.com/ogehezeonu/ Twitter: https://twitter.com/OgehEzeonu YouTube: https://www.youtube.com/@Ogeh…
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June Barasa is a strategic, innovative, and data-driven Product Manager in technology and innovation with diverse experiences in product development. She loves working on innovative and challenging products that enable people to become more efficient in their day-to-day. Mentions: Pomodoro Technique: https://en.wikipedia.org/wiki/Pomodoro_Technique…
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Chris describes himself as a problem-solver with a knack for design. His design career is influenced by a background in Economics, International Trade and non-profit-management. His design style tends to be minimalist and symmetric, striving for simplicity and convenience. Where to find Karl-Chris: LinkedIn: https://www.linkedin.com/in/nsabiyumvakc…
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Alex Wokabi Karanja is a design lead at Safaricom and a big believer of design with why. Through designOps (operational and project support), and collaboration with other different teams, he helps the entire business deliver value and superior experiences. Where to find Alex: Linkedin: https://www.linkedin.com/in/alex-wokabi-7aa4a48b/ Twitter: http…
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More people in Canada are receiving palliative care near the end of their lives than ever — but a lot of work remains. A new CIHI analysis shows there are still many who are not getting the care they need. In this episode of the CHIP, host Avis Favaro speaks with Dr. Naheed Dosani — a palliative care physician at St. Michael’s Hospital at Unity Hea…
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Vanissa Wanick is a Design Researcher, UX Designer & Educator. Currently, she is a Senior Lecturer in Interaction Design at Winchester School of Art, University of Southampton. Vanissa has more than 10 years of international experience in digital design and user experience design, working as a designer for several companies in Rio de Janeiro, Brazi…
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Lavet is a service and experience designer at African Leadership Group. She uses her design skills to tackle issues in the social impact space and has experience working in various sectors, including humanitarian aid, education, mental health, and climate restoration. In her free time, she enjoys exploring the streets of Bangkok and trying the loca…
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Pier is a digital product designer who loves to push great ideas to life through a human-centered approach. He has shaped digital products across different industries such as entertainment, banking and mobility. He’s currently tackling new challenges as Design Lead at Snapp Mobile. Mentions: Eisenhower Matrix: https://www.eisenhower.me/eisenhower-m…
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Virtual health care in Canada has boomed during the COVID-19 pandemic, offering Canadians unprecedented online access to medical professionals. Now, as the day-to-day effects of the pandemic are lessening in much of the country, the question on many minds is “will I still have this convenient option going forward?” In this episode of the CHIP, host…
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Lemuel is a Product Manager at The Room, a social impact startup in Africa. Legal background & experience in leading African law firms. Transitioned to startup ecosystem: Sales, BD, Research & APM. Currently leading product discovery for new onboarding, activation & community engagement experiences. Plus, co-organizer of Africa Product Peers. Menti…
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Charity is a Product Designer with 4+ years of experience working to solve problems at the intersection of business, consumers and technology. She has designed experiences for a diverse set of customers in ed-tech, e-commerce, fintech, and security, on mobile, web and desktop. She currently works at Microverse as a Product Designer, formerly a Expe…
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Eric is an accessibility advocate, designer, developer, writer, and speaker. Where to find Eric: Website: https://ericwbailey.website/ LinkedIn: https://www.linkedin.com/in/ericwbailey/ Mastodon: https://social.ericwbailey.website/home Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedi…
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Canada’s health care systems were already facing numerous challenges with wait times for surgeries before the COVID-19 pandemic hit. Now those problems are far worse. On this episode of the CHIP, host Avis Favaro speaks with Dr. David Urbach, head of the department of surgery at Women’s College Hospital and professor at the University of Toronto, a…
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Raven L. Veal, PhD is a Senior Strategic Designer at BCG X. Prior to joining BCG, Raven led innovation strategy at Citi Ventures and design research at IBM. Overall, Veal is passionate about advancing health equity and financial inclusion through the design of new ventures. Mentions: Quote: "We have a world to conquer...one person at a time...start…
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Benjamin Hoppe is a Freelance Designer in Toronto. He designs and builds software with the goal of reducing friction and creating unique user experiences. Where to find Benjamin: Twitter: https://twitter.com/mrbenjaminhoppe ReadCV: https://read.cv/hoppe Website: https://benjaminhoppe.co/ Support the show Where to find the show: Twitter: https://twi…
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Monica currently works as an Experience Design Manager at the ICRC, where she manages a team of UX Designers as well as the UX Design practice at the organization. Whether it's hosting design meetups, sharing design jobs online or writing about changes in the industry - anything that connects designers with one another gets her excited. Mentions: "…
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Courtney is a mixed methods researcher living in the Detroit, USA area. Her research experience includes automotive, govtech, voice AI and finance. She loves helping teams make evidence-based decisions that improve people’s lives and meet business objectives. Where to find Courtney: Twitter: https://twitter.com/OrigamiUx LinkedIn: https://www.linke…
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The COVID-19 pandemic exposed some clear gaps in Canada’s health care systems, including the need to better understand the roots of health inequalities and disparities based on race. On this episode of the CHIP, host Avis Favaro speaks with Dr. Chika Stacy Oriuwa, poet, author, advocate and the only Black woman ever selected as sole valedictorian a…
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Rebecca Blakiston is a Senior UX Researcher at Ad Hoc, a company that improves government services. Previously, she was a UX Strategist and Librarian at the University of Arizona. She has a decade of experience advocating for data-informed, empathy-driven decisions. Mentions: 'Seven Second Pause of Silence' sometimes called the 'Seven Second Rule':…
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